Delta TechOps (Technical Operations) is the maintenance, repair and overhaul (MRO) division of

Delta Air Lines Delta Air Lines, Inc. is a Major airlines of the United States, major airline in the United States headquartered in Atlanta, Georgia (U.S. state), Georgia, operating nine hubs, with Hartsfield–Jackson Atlanta International Airport being its ...

, headquartered at Hartsfield-Jackson International Airport in

Atlanta, Georgia Atlanta ( ) is the List of capitals in the United States, capital and List of municipalities in Georgia (U.S. state), most populous city in the U.S. state of Georgia (U.S. state), Georgia. It is the county seat, seat of Fulton County, Georg ...

. With more than 9,600 employees and 51 maintenance stations worldwide, Delta TechOps is a full-service maintenance provider for the more than 900 aircraft that make up the

fleet. In addition to maintaining the Delta Air Lines fleet, Delta TechOps also provides MRO solutions and support to more than 150 third-party operators around the world, making it the second largest MRO provider in North America and the seventh largest worldwide. Delta Air Lines does not report financial figures for Delta TechOps, although former Delta COO Gil West advised analysts in January 2019 that 2018 revenue figures "pushed well over $700 million, up $100 million year-over-year."

History

The original Delta Technical Operations Center Jet Base, later known as Technical Operations Center (TOC) 1, opened on June 21, 1960 at Atlanta Municipal Airport (eventually renamed to Hartsfield-Jackson Atlanta International Airport). This facility covered nine acres, employed 1,600 individuals and provided service exclusively to Delta Air Lines’ fleet of 79 aircraft, including nine jets. In May 1968, Delta TechOps completed its first expansion, increasing the total space by 7 acres and adding another 1,700 employees, more than doubling the size of the division’s workforce. In 1973, Delta TechOps added another 20-acre hangar, known as TOC 2, increasing the total acreage to 36. By 1982, more additions were needed to accommodate the growing business, and TOC 1 was expanded by another 10 acres. Up until this point, Delta TechOps had only performed maintenance, repairs and overhauls on Delta Air Lines’ own fleet, but in 1983, the division began offering these services to other airlines. Today, third party business accounts for 20-25% of the division’s workload. The most recent facility expansion, a four-story, 17-acre addition known as TOC 3, was completed in 1991, bringing the total size of the facilities at Hartsfield-Jackson to 63 acres. Delta TechOps generated revenues of more than $310M in 2006 and by 2009, this amount had reached the half-billion mark. In 2008, Delta TechOps received ISO 9001 certifications for its component maintenance shops. In 2009, Delta TechOps joined EPA's National Partnership for Environmental Priorities in committing to eliminate lead from machine shop operations and recycle 7,000 pounds of lead. In 2011, Delta TechOps expanded its partnership with Skymark Airlines to provide advance exchange power-by-the-hour services for 25 CFM56-7B powered Boeing 737NG aircraft. Delta TechOps received ISO 9001 certification from the International Standards Organization for its engine maintenance and landing gear shops and is one of only a few airline maintenance, repair and overhaul service providers to achieve the certification. Delta TechOps invested in new MRO technology for engines to cut costs and boost revenue during 2012. In 2013, Delta TechOps and EmpowerMX signed an agreement to employ the cloud-based FleetCycle® MRO Manager product as the primary maintenance-execution tool in all of Delta TechOps airframe MRO facilities. In 2014, Delta TechOps expanded its maintenance providership with

Hawaiian Airlines Hawaiian Airlines, Inc. ( ) is a commercial U.S. airline headquartered in Honolulu, and a subsidiary of the Alaska Air Group. It is the largest operator of commercial flights to and from the island state of Hawaiʻi, and the tenth largest ...

with an integrated component exchange and repair program for 12 Boeing 767 aircraft.

Training and support

In addition to MRO services and support, Delta TechOps also provides third-party operators with technical training, engineering support and inventory management. Delta TechOps aviation maintenance technicians (AMT) make up the majority of the company’s instruction and education corps.

International reach

Delta TechOps maintains a quick-response Disabled Aircraft Recovery Team (D.A.R.T.) which provides worldwide aircraft on ground support.

Specialties

Accessories, Actuators, Airframe, APU, Aviation Oxygen, Avionics, C S Ds, Cabin Compressors, Cylinders, Electric Generators, Electric Motors, Engine Accessories (Q E C), Engine Components, Fire Bottles, Fire Extinguishers, Flight Simulator Instruments, Flight Surfaces, Fuel Bladders, Generators, Hydraulics, In Flight Entertainment, Instruments, Landing Gear, Lavatories, Nose Cowls, Other Accessories, Oxygen Cylinders, Oxygen Masks, Passenger Service Units, Pneumatics, Power Plant, Restoration Repair, Starters,

Thrust Reversal Thrust reversal, also called reverse thrust, is the temporary diversion of an aircraft engine's thrust for it to act against the forward travel of the aircraft, providing deceleration. Thrust reverser systems are featured on many jet aircraft to ...

, Wheels & Brakes

Aircraft serviced

Airbus: A220, A318, A319, A319neo, A320,

A320neo The Airbus A320neo family is an incremental development of the A320 family of narrow-body airliners produced by Airbus. The A320neo family (''neo'' being Greek for "new", as well as an acronym for "new engine option") is based on the enhance ...

A321, A321neo, A330, A330neo, A350XWB Boeing: 717, 737 (

Classic A classic is an outstanding example of a particular style; something of Masterpiece, lasting worth or with a timeless quality; of the first or Literary merit, highest quality, class, or rank – something that Exemplification, exemplifies its ...

, NG), 747, 757, 767, 777, MD-11,

MD-80 The McDonnell Douglas MD-80 is a series of five-abreast narrow-body aircraft, single-aisle airliners developed by McDonnell Douglas. It was produced by the developer company until August 1997 and then by Boeing Commercial Airplanes. The MD-80 ...

Engines serviced

Turbofan: BR715, CF34-3A/B/C, CF6-80A/A2/C2/E1, CFM56-3/5/7, PW1100G/1500G, PW2000, PW4000-94/100, Trent 1000, Trent 7000, Trent XWB APU: GTCP 131-9B, GTCP 331-200

Certifications

Delta TechOps has certified repair stations in the United States (FAA), the European Union (EASA) and other countries, including: * USA: FAA – 121 Certified Repair Station No. DALA026A * USA: FAA – 145 Certified Repair Station No. DALR026A * EU:

EASA The European Union Aviation Safety Agency (EASA) is an agency of the European Commission with responsibility for civil aviation safety in the European Union. It carries out certification, regulation and standardisation and also performs inve ...

– 145 Certified Repair Station No. EASA.145.4380 * Argentina:

DNA Deoxyribonucleic acid (; DNA) is a polymer composed of two polynucleotide chains that coil around each other to form a double helix. The polymer carries genetic instructions for the development, functioning, growth and reproduction of al ...

– 145 Approved Maintenance Organization No. 1-B-318 * Bermuda: BDCA – Approved Maintenance Organization No. BDA/AMO/187 * Brazil: ANAC – 145 Approved Maintenance Organization 0604-04/ANAC * Canada: TCCA/FAA – 145 Approved Maintenance Organization No. DALR026A * Chile: DGAC – 145 Approved Maintenance Organization No. E-110 * China (PR): CAAC – 145 Approved Maintenance Organization No. F00100401 * Indonesia: DGCA – 145 Approved Maintenance Organization No. 145/62000 * Japan: JCAB – 145 Approved Maintenance Organization No. 192 * Korea (Republic of): KCASA – 145 Approved Maintenance Organization No. 2005-AMO F06 * Saudi Arabia: GACA – applied for * Singapore: CAAS – applied for * Trinidad & Tobago: TTCAA – 145 Approved Maintenance Organization No. TTAR/011 *

ISO 9001 The ISO 9000 family is a set of international standards for quality management systems. It was developed in March 1987 by International Organization for Standardization. The goal of these standards is to help organizations ensure that they meet ...

: Delta TechOps Component, Engine and Landing Gear, No. CERT-0025376

U.S. MRO service locations

While most of Delta TechOps' work is done at Hartsfield-Jackson Atlanta International Airport and Minneapolis-Saint Paul International Airport, other maintenance service locations include: * Baltimore-Washington International Airport *

Bradley International Airport Bradley International Airport – historically known as Bradley Field – is a public international airport in Windsor Locks, Connecticut, Windsor Locks, Connecticut, United States. Owned and operated by the Connecticut Airport Authority, Con ...

(Hartford) * Charleston International Airport * Cincinnati/Northern Kentucky International Airport * Daniel K. Inouye International Airport (Honolulu) *

Denver International Airport Denver International Airport , often referred to by locals as DIA, is an international airport in the Western United States, primarily serving metropolitan Denver, Colorado, as well as the greater Front Range Urban Corridor. At , Effective Ju ...

* Detroit Metropolitan Wayne County Airport * Fort Lauderdale – Hollywood International Airport * Harry Reid International Airport (Las Vegas) *

John F. Kennedy International Airport John F. Kennedy International Airport is a major international airport serving New York City and its metropolitan area. JFK Airport is located on the southwestern shore of Long Island, in Queens, New York City, bordering Jamaica Bay. It is ...

(New York) *

LaGuardia Airport LaGuardia Airport ( ) – colloquially known as LaGuardia or simply LGA – is a civil airport in East Elmhurst, Queens, East Elmhurst, Queens, New York City, situated on the North Shore (Long Island), northwestern shore of Long Island, bord ...

(New York) * Logan International Airport (Boston) *

Los Angeles International Airport Los Angeles International Airport is the primary international airport serving Los Angeles and its Greater Los Angeles, surrounding metropolitan area, in the U.S. state of California. LAX is located in the Westchester, Los Angeles, Westcheste ...

* Memphis International Airport *

Miami International Airport Miami International Airport , also known as MIA and historically as Wilcox Field, is the primary international airport serving Miami and its Miami metropolitan area, surrounding metropolitan area, in the U.S. state of Florida. It hosts over 1, ...

Newark Liberty International Airport Newark Liberty International Airport is a major international airport serving the New York metropolitan area. The airport straddles the boundary between the cities of Newark, New Jersey, Newark in Essex County, New Jersey, Essex County and E ...

* Orlando International Airport * Philadelphia International Airport * Phoenix Sky Harbor International Airport * Portland International Airport * Raleigh-Durham International Airport *

Ronald Reagan Washington National Airport Ronald Reagan Washington National Airport is a public airport in Arlington County, Virginia, United States, from Washington, D.C. The closest airport to the nation's capital, it is one of two airports owned by the federal government and ope ...

* Salt Lake City International Airport * San Diego International Airport *

San Francisco International Airport San Francisco International Airport is the primary international airport for the San Francisco Bay Area in the U.S. state of California. Owned and operated by the City and County of San Francisco, the airport has a San Francisco mailing ...

* Savannah/Hilton Head International Airport * Seattle-Tacoma International Airport * Tampa International Airport

References

External links

Official Website
{{Delta Air Lines Hartsfield–Jackson Atlanta International Airport Delta Air Lines