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Arriva Ltd. is a British multinational
public transport Public transport (also known as public transit, mass transit, or simply transit) are forms of transport available to the general public. It typically uses a fixed schedule, route and charges a fixed fare. There is no rigid definition of whic ...
company headquartered in
Sunderland Sunderland () is a port City status in the United Kingdom, city and metropolitan borough in Tyne and Wear, England. It is a port at the mouth of the River Wear on the North Sea, approximately south-east of Newcastle upon Tyne. It is the most p ...
, England. The company was originally established on 24 October 1938 as T Cowie Ltd. Initially focused on the sale of
motorcycle A motorcycle (motorbike, bike; uni (if one-wheeled); trike (if three-wheeled); quad (if four-wheeled)) is a lightweight private 1-to-2 passenger personal motor vehicle Steering, steered by a Motorcycle handlebar, handlebar from a saddle-style ...
s, it relaunched shortly after the
Second World War World War II or the Second World War (1 September 1939 – 2 September 1945) was a World war, global conflict between two coalitions: the Allies of World War II, Allies and the Axis powers. World War II by country, Nearly all of the wo ...
by
Tom Cowie Sir Thomas Cowie (9 September 1922 – 18 January 2012) was an English businessman who was the honorary Life President of the Arriva Group, formerly known as Cowie Group plc. Career Cowie Group Cowie's father, Thomas Stephenson Knowles Cowi ...
. During December 1964, the company was floated, it acquired its first car dealership months later. In 1972, the company established Cowie Contract Hire, a successful contract hire business. T. Cowie entered into bus operations via the purchase of the
London London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
-based
Grey-Green Grey-Green was a bus and coach operator in England. It was based in Stamford Hill and operated in London and the East of England. History Grey-Green can trace its origins back over a century to the foundation of George Ewer's horse carriage b ...
operator in 1980. During 1984, it acquired the Hanger Group along with the vehicle leasing business Interleasing. In April 1994, the company was renamed Cowie Group. Months later, Cowie Group acquired the Leaside Buses and South London Transport business units amid the wider
privatisation of London bus services The privatisation of London bus services was the process of the transfer of operation of buses in London from public bodies to private companies. For half a century, operation of London bus services for public transport was under the direct con ...
. During 1997, it also bought the
Denmark Denmark is a Nordic countries, Nordic country in Northern Europe. It is the metropole and most populous constituent of the Kingdom of Denmark,, . also known as the Danish Realm, a constitutionally unitary state that includes the Autonomous a ...
-based operator Unibus, becoming its first venture based outside the United Kingdom. During November 1997, the company was rebranded as Arriva. In the late 1990s and early 2000s, it disposed of its vehicle-hire and motor-retailing businesses. In February 2000, Arriva purchased MTL Holdings, which included its first UK rail franchises, Merseyrail Electrics and Northern Spirit. In April 2008, the
LNWR The London and North Western Railway (LNWR, L&NWR) was a British railway company between 1846 and 1922. In the late 19th century, the LNWR was the largest joint stock company in the world. Dubbed the "Premier Line", the LNWR's main line connec ...
train maintenance business was acquired. Arriva became a subsidiary of
Deutsche Bahn (, ; abbreviated as DB or DB AG ) is the national railway company of Germany, and a state-owned enterprise under the control of the German government. Headquartered in the Bahntower in Berlin, it is a joint-stock company ( AG). DB was fou ...
in August 2010. Arriva operates bus, coach, train, tram and waterbus services in 10 countries across Europe. As of November 2023, it employed 35,500 people and operated 1.5 billion passenger journeys annually. It operates as three divisions: UK Bus, UK Rail and Mainland Europe. Deutsche Bahn announced in 2019 that it wished to sell Arriva, but such a sale was placed on hold as of November in that year. During the early 2020s, several of Arriva's continental European operations have been sold on. In October 2023, Deutsche Bahn agreed terms to sell Arriva to
I Squared Capital I Squared Capital is an American private equity firm focusing on global infrastructure investments. The company invests in energy, utilities, transport and telecom projects in Asia, Europe, and the Americas. As of November 2024, I Squared Capital ...
with the transaction completed in June 2024.


History

The company was founded by TSK Cowie in
Sunderland Sunderland () is a port City status in the United Kingdom, city and metropolitan borough in Tyne and Wear, England. It is a port at the mouth of the River Wear on the North Sea, approximately south-east of Newcastle upon Tyne. It is the most p ...
in 1938. It was initially active as a second-hand motorcycle dealer and traded under the name T. Cowie Limited.History and growth
Arriva
During 1948, the business was re-launched by
Tom Cowie Sir Thomas Cowie (9 September 1922 – 18 January 2012) was an English businessman who was the honorary Life President of the Arriva Group, formerly known as Cowie Group plc. Career Cowie Group Cowie's father, Thomas Stephenson Knowles Cowi ...
, the founder's son, still selling motorcycles.Background
Sir Tom Cowie
T Cowie plc was floated in December 1964, and in 1965 it bought out the first of many car dealerships. In 1972, it formed Cowie Contract Hire, which became the largest contract hire business in the UK. During 1980, T. Cowie made its first foray into bus operations, buying the
Grey-Green Grey-Green was a bus and coach operator in England. It was based in Stamford Hill and operated in London and the East of England. History Grey-Green can trace its origins back over a century to the foundation of George Ewer's horse carriage b ...
operation in London from the George Ewer Group."How Arriva arrived in the Capital"
''Focus Transport'' February 2012
In 1984, T. Cowie p.l.c. acquired the Hanger Group, which included Interleasing, a large vehicle leasing business.History
Masterlease
Further leasing companies acquired were Marley Leasing, RoyScot Drive and Ringway Leasing. Following the retirement of Tom Cowie, the company was renamed Cowie Group plc during April 1994. As part of the
privatisation of London bus services The privatisation of London bus services was the process of the transfer of operation of buses in London from public bodies to private companies. For half a century, operation of London bus services for public transport was under the direct con ...
, Cowie Group acquired the Leaside Buses and South London Transport business units in September 1994 and January 1995 respectively. Cowie Group also bought
United Automobile Services United Automobile Services was a bus company, which operated local and regional bus services in County Durham, Cumbria, Northumberland, North Yorkshire and Tyne & Wear, England. It provided bus services across a wide geographical area, stretch ...
and
British Bus British Bus was a bus group in the United Kingdom. It was sold to the Cowie Group in August 1996. History British Bus was founded in November 1992 when the Drawlane Transport Group split its bus interests from its National Express in the lead ...
in July and August 1996, both of which had acquired a number of privatised bus companies. As a result of these transactions, in October 1996, Cowie Group was reclassified on the stock exchange from a motor dealer to a transport group. In November 1997, the company was rebranded as Arriva p.lc. That same year, it also bought Unibus in Denmark, its first venture outside the United Kingdom. During June 1999, Arriva sold its vehicle-hire business to
General Motors General Motors Company (GM) is an American Multinational corporation, multinational Automotive industry, automotive manufacturing company headquartered in Detroit, Michigan, United States. The company is most known for owning and manufacturing f ...
. In February 2000, Arriva purchased MTL Holdings, which included its first UK rail franchises, Merseyrail Electrics and Northern Spirit. Between 2002 and 2003, Arriva sold its motor-retailing businesses, furthermore, in February 2006, it also disposed of its vehicle-rental business to Northgate. During April 2008, the
LNWR The London and North Western Railway (LNWR, L&NWR) was a British railway company between 1846 and 1922. In the late 19th century, the LNWR was the largest joint stock company in the world. Dubbed the "Premier Line", the LNWR's main line connec ...
train maintenance business in England was acquired. In 2010, it was reported that the government-owned railway companies of France (
SNCF The Société nationale des chemins de fer français (, , SNCF ) is France's national State-owned enterprise, state-owned railway company. Founded in 1938, it operates the Rail transport in France, country's national rail traffic along with th ...
) and Germany (
Deutsche Bahn (, ; abbreviated as DB or DB AG ) is the national railway company of Germany, and a state-owned enterprise under the control of the German government. Headquartered in the Bahntower in Berlin, it is a joint-stock company ( AG). DB was fou ...
) were considering making takeover bids for the business. SNCF subsidiary
Keolis Keolis is a French transportation company that operates public transport systems all over the world. It manages bus, rapid transit, tram, coach networks, rental bikes, car parks, water taxi, cable car, trolleybus, and funicular services. B ...
and Arriva entered discussions regarding a merger, however, in April 2010, Deutsche Bahn made a takeover offer for Arriva valued at £7.75 per share (£1.585 billion). During August 2010, Deutsche Bahn's takeover bid was approved by the
European Commission The European Commission (EC) is the primary Executive (government), executive arm of the European Union (EU). It operates as a cabinet government, with a number of European Commissioner, members of the Commission (directorial system, informall ...
, albeit conditional on the disposal of some Arriva services in Germany.DB/Arriva
European Commission 11 August 2010
The takeover took effect on 27 August 2010, and Arriva was delisted from the
London Stock Exchange The London Stock Exchange (LSE) is a stock exchange based in London, England. the total market value of all companies trading on the LSE stood at US$3.42 trillion. Its current premises are situated in Paternoster Square close to St Paul's Cath ...
on 31 August 2010. In late 2011, Arriva acquired Grand Central"Arriva in Grand Central Railway takeover"
. ''BBC News''. 4 November 2011.
and sold its
Arriva Scotland West Arriva Scotland West was a bus company based in Inchinnan, near Paisley, Scotland. It was formed in 1997 as a rebranding of the former Clydeside 2000 company when purchased by Arriva. On 26 March 2012, the business was sold to McGill's Bus Ser ...
bus operation."Arriva exits Scotland with Sale to McGill's"
''Bus & Coach Professional'' 14 December 2011
In May 2013, Arriva purchased
Veolia Transport Veolia Transport (formerly Connex and CGEA Transport) was the international transport services division of the French-based multinational company Veolia until the 2011 merger that gave rise to Veolia Transdev, later renamed Transdev. Veolia Tr ...
's Central European business with 3,400 vehicles. Arriva changed its logo in January 2018. In March 2019, DB announced that it would be selling Arriva through either a sale or possible public flotation and invited companies interested in acquiring it to register expressions of interest by 3 May; however, by mid-November, the sale had been reportedly placed on hold. In early 2023, reports again alleged that parent company Deutsche Bahn was considering options for spinning out Arriva to concentrate on its core German rail operations. During the following months, various portions of Arriva's operations on continental Europe have been sold to other companies, these disposals have largely focused on bus operations. In October 2023, Deutsche Bahn agreed terms to sell Arriva to
I Squared Capital I Squared Capital is an American private equity firm focusing on global infrastructure investments. The company invests in energy, utilities, transport and telecom projects in Asia, Europe, and the Americas. As of November 2024, I Squared Capital ...
. The sale was completed in June 2024.


Current operations


Croatia


Bus

In May 2013, Arriva entered the Croatian bus market with the purchase of Panturist Veolia Osijek (
Veolia Transport Veolia Transport (formerly Connex and CGEA Transport) was the international transport services division of the French-based multinational company Veolia until the 2011 merger that gave rise to Veolia Transdev, later renamed Transdev. Veolia Tr ...
Central Europe) with 120 buses. In August 2017 Arriva took a 78.34% share in Autotrans Group (ATG); via this move, it became the number one private bus operator active in Croatia.


Czech Republic

Arriva group bought three medium-sized bus transport companies (Transcentrum Bus s.r.o., Bosák Bus s.r.o. and Osnado s.r.o.) in 2006 and 2007 end established its own rail transport company Arriva vlaky s.r.o. in 2009. These four companies are owned through Arriva holding Česká republika s.r.o. which is owned by the Dutch company Arriva Coöperatie W.A. (majority of 99.9% since 2008). In July 2013, the current Veolia Transport Česká republika a.s. with its four subsidiary companies fell under Arriva group as Arriva Transport Česká republika a.s. The daughter companies were simultaneously renamed and rebranded as Arriva Praha s.r.o., Arriva Teplice s.r.o., Arriva Vychodni Cechy a.s. and Arriva Morava a.s. They operate primarily buses (it is the biggest bus transport operator in the Czech Republic) but also trolleybuses in Teplice (Arriva Teplice) and Desná Railway (Arriva Morava). The two Arriva holdings in the Czech Republic have not any direct interconnection yet. Moreover, the Arriva group operated in the Czech Republic also through the German rail transport company Vogtlandbahn GmbH. The former
Abellio Abellio (also Abelio and Abelionni) was a god worshiped in the Garonne Valley in Gallia Aquitania (now southwest France), known primarily by a number of inscriptions which were discovered in Comminges, in the Pyrenees. He may have been a god ...
companies Probo Bus and PT Real, purchased in December 2013, are owned by DB Czech Holding s.r.o. which is owned by German DB Mobility Logistics AG.


Bus and coach

In December 2006, Arriva purchased Transcentrum Bus, operating services in
Mladá Boleslav District Mladá Boleslav District () is a district in the Central Bohemian Region of the Czech Republic. Its capital is the city of Mladá Boleslav. Administrative division Mladá Boleslav District is divided into two administrative districts of municipal ...
of the
Central Bohemian Region The Central Bohemian Region ( ; ) is an administrative unit () of the Czech Republic, located in the central part of its historical region of Bohemia. Its administrative centre is in the Czech capital Prague, which lies in the centre of the regio ...
, north east of
Prague Prague ( ; ) is the capital and List of cities and towns in the Czech Republic, largest city of the Czech Republic and the historical capital of Bohemia. Prague, located on the Vltava River, has a population of about 1.4 million, while its P ...
. In January 2007, Arriva acquired Bosák Bus, which operates to the south west of
Prague Prague ( ; ) is the capital and List of cities and towns in the Czech Republic, largest city of the Czech Republic and the historical capital of Bohemia. Prague, located on the Vltava River, has a population of about 1.4 million, while its P ...
and the
Příbram District Příbram District () is a Okres, district in the Central Bohemian Region of the Czech Republic. Its capital is the town of Příbram. Administrative division Příbram District is divided into three Districts of the Czech Republic#Municipalities ...
of the Central Bohemian Region. In November 2007, Arriva acquired Osnado, which operates bus and coach services in the north of
Hradec Králové Region Hradec Králové Region (, ) is an administrative unit () of the Czech Republic located in the north-eastern part of the historical region of Bohemia. It is named after its capital Hradec Králové. The region neighbours the Pardubice Region in t ...
in East Bohemia, in the foothills of the
Giant Mountains The Giant Mountains, Krkonoše, or Karkonosze (Czech: , , ), are a mountain range located in the north of the Czech Republic and the south-west of Poland, part of the Sudetes mountain system (part of the Bohemian Massif). The Czech–Polish bor ...
. The three bus companies retain their original names but with the Arriva corporate logo and livery. At the turn of 2014/2015, Bosák Bus s.r.o. was merged with Transcentrum Bus s.r.o. and Transcentrum Bus s.r.o. renamed to Arriva Střední Čechy s.r.o. In July 2013,
eolia Transport Aeolia or Eolia may refer to: *Aeolia (mythology), Aeolia, daughter of Amythaon and wife of Calydon (son of Aetolus), Calydon *Aeolia (mythical island), the mythical floating island (''nesos Aiolios'') visited by Odysseus in Homer's ''Odyssey'' *A ...
Česká republika a.s. was purchased with its four subsidiary companies which were renamed Arriva Morava, Arriva Praha, Arriva Teplice and Arriva Východní Čechy. These four companies are owned by holding company Arriva Transport Česká republika. It also operates trolleybuses in
Teplice Teplice (, until 1948 Teplice-Šanov; , ''Teplitz-Schönau'') is a city in the Ústí nad Labem Region of the Czech Republic. It has about 51,000 inhabitants. It is the most populous Czech spa town, followed by Karlovy Vary. The historic city cen ...
(Arriva Teplice) and trains in Desná Railway (Arriva Morava). During December 2013, Abellio's Probo Bus and PT Real operations were purchased with 110 buses. As at November 2016, Arriva operated 1,960 buses in the Czech Republic.Arriva Czech Republic
Arriva


Train

German rail transport company Vogtlandbahn, owned by Arriva since 2004, operated several train routes in the Czech Republic as a subcontractor of
České dráhy České dráhy (English: ''Czech Railways''), often shortened to ČD, is the major Rail transport, railway operator in the Czech Republic providing regional and long-distance services. The company was established in January 1993, shortly after ...
(München – Regensburg – Hof – Plzeň – Praha, line VB2 Zwickau – Plauen – Bad Brambach – Františkovy Lázně – Cheb – Mariánské Lázně, line VB8 Marktredwitz – Schirnding – Cheb) and
GW Train Regio GW Train Regio is a Czech railway company mainly engaged in the operation of passenger rail transport on regional lines. History The company was formed from the passenger divisions of Viamont, a Czech rail operator. In 2008, Viamont Regio a. ...
, formerly Viamont (line VB1 Zwickau – Klingenthal – Kraslice – Sokolov). Since December 2010, Vogtlandbahn operates under its own name the line Trilex (Liberec – Zittau – Varnsdorf – Rybniště/Seifhennersdorf). After Arriva was bought by Deutsche Bahn in 2010, Vogtlandbahn was resold to the Italian state railways
Ferrovie dello Stato Ferrovie dello Stato Italiane S.p.A. (; ; previously only Ferrovie dello Stato, hence the initialism FS) is Italy's national state-owned enterprise, state-owned railway holding company that manages transport, infrastructure, real estate service ...
together with Luxembourg infrastructure fund Cube. Between September 2013 and December 2013, Arriva vlaky tried operating a commercial service from
Praha Masarykovo nádraží Praha Masarykovo nádraží () is a terminal railway station near Republic Square (náměstí Republiky) in the New Town area of Prague, Czech Republic. It was the first railway station in the city to serve steam trains, and the second oldest ...
to
Kralupy nad Vltavou Kralupy nad Vltavou (; ) is a town in Mělník District in the Central Bohemian Region of the Czech Republic. It has about 19,000 inhabitants. It is known as a traffic hub and industrial agglomeration. Administrative division Kralupy nad Vltavou c ...
in competition with subsidised lines of České dráhy. The company did not succeed with its effort to gain a subsidy for it to continue. Four trains on the local Desná Railway, operated by Connex Morava (lately Veolia Transport Morava) since 2002, were taken over by Arriva Morava in July 2013. In March 2016, Arriva introduced a weekly service from Praha to
Trenčín Trenčín (, also known by other #Names and etymology, alternative names) is a List of towns in Slovakia, city in western Slovakia of the central Váh River valley near the Czech Republic, Czech border, around from Bratislava. It has a populati ...
in Slovakia and daily service from Praha to
Benešov Benešov (; ) is a town in the Central Bohemian Region of the Czech Republic. It has about 17,000 inhabitants. The town is known for the Konopiště Castle. Administrative division Benešov consists of 15 municipal parts (in brackets population ...
. It has applied to increase this to twice daily from December 2016.


Denmark


Bus

In September 1997, Arriva purchased ''Unibus''. During March 1999, Arriva Denmark expanded with the acquisition of ''Bus Danmark''. In April 2001, Arriva acquired Denmark's largest bus operator, ''Combus'', along with its 1,200 vehicles. In August 2004, Arriva purchased ''Wulff'', which operated buses in
Jutland Jutland (; , ''Jyske Halvø'' or ''Cimbriske Halvø''; , ''Kimbrische Halbinsel'' or ''Jütische Halbinsel'') is a peninsula of Northern Europe that forms the continental portion of Denmark and part of northern Germany (Schleswig-Holstein). It ...
and
Copenhagen Copenhagen ( ) is the capital and most populous city of Denmark, with a population of 1.4 million in the Urban area of Copenhagen, urban area. The city is situated on the islands of Zealand and Amager, separated from Malmö, Sweden, by the ...
. In 2007, Arriva acquired ''Veolia Denmark'', then Denmark's second largest bus operator with 640 buses. Arriva operates 50% of bus services in Copenhagen and 40% throughout Denmark.


Train

In mid-2002, Arriva began to operate services on the
Varde Varde is a Danish city in southwestern Jutland and is the primary city in the municipality of Varde, in Region of Southern Denmark. In 2015 municipality changed its motto to "We in nature" to emphasize its rural atmosphere. The town has an old ma ...
to
Nørre Nebel Nørre Nebel is a town in southwest Jutland, Denmark, with a population of 1,309 (1 January 2024).Jutland Jutland (; , ''Jyske Halvø'' or ''Cimbriske Halvø''; , ''Kimbrische Halbinsel'' or ''Jütische Halbinsel'') is a peninsula of Northern Europe that forms the continental portion of Denmark and part of northern Germany (Schleswig-Holstein). It ...
. In March 2009, Arriva was awarded an extension through to December 2018. At one point, Arriva operated 17% of all services on the Danish rail network.


Waterbus

In 2000, Arriva began operating waterbuses in
Copenhagen Copenhagen ( ) is the capital and most populous city of Denmark, with a population of 1.4 million in the Urban area of Copenhagen, urban area. The city is situated on the islands of Zealand and Amager, separated from Malmö, Sweden, by the ...
's harbour.


Sale and rebranding

In May 2023 Arriva Denmark was sold to the German investment fund
Mutares Mutares SE & Co. KGaA (styled MUTARES) is an international private equity investor focused on special situations, particularly acquiring parts of large corporations (carve-outs) and companies in transitional phases. Portfolio Since its esta ...
. In December 2023 Arriva Denmark announced that they would rebrand as GoCollective during the course of 2024.


Hungary


Bus

In April 2008, Arriva purchased an 80% shareholding in Eurobus Invest, Hungary's largest private bus operator, which operates services in Hungary and Slovakia."Arriva moves into Hungary and Slovakia"
. ''Bus & Coach Professional''. 23 April 2008.
In 2009, Arriva purchased the remaining 20%. Arriva is in a
joint venture A joint venture (JV) is a business entity created by two or more parties, generally characterized by shared ownership, shared returns and risks, and shared governance. Companies typically pursue joint ventures for one of four reasons: to acce ...
with Videoton Holding operating as VT Transman. During May 2013, VT Transman began operating two bus contracts in
Budapest Budapest is the Capital city, capital and List of cities and towns of Hungary, most populous city of Hungary. It is the List of cities in the European Union by population within city limits, tenth-largest city in the European Union by popul ...
for eight years; this arrangement saw 150
Mercedes-Benz Citaro The Mercedes-Benz Citaro is a single-decker, rigid or articulated bus manufactured by Mercedes-Benz/ EvoBus. Introduced in 1997, the Citaro is available in a range of configurations, and is in widespread use throughout Europe and parts of Asia, ...
s added to the company's 225-strong bus fleet. The joint venture now operates under the VT-Arriva brand.


Italy


Bus and coach

In July 2002, Arriva purchased ''SAB Autoservizi'' and ''SAF – Società Autoservizi Friuli-Venezia Giulia'' operating in
Lombardy The Lombardy Region (; ) is an administrative regions of Italy, region of Italy that covers ; it is located in northern Italy and has a population of about 10 million people, constituting more than one-sixth of Italy's population. Lombardy is ...
,
Liguria Liguria (; ; , ) is a Regions of Italy, region of north-western Italy; its Capital city, capital is Genoa. Its territory is crossed by the Alps and the Apennine Mountains, Apennines Mountain chain, mountain range and is roughly coextensive with ...
and
Friuli-Venezia Giulia Friuli-Venezia Giulia () is one of the 20 regions of Italy and one of five autonomous regions with special statute. The regional capital is Trieste on the Gulf of Trieste, a bay of the Adriatic Sea. Friuli-Venezia Giulia has an area of and a ...
regions of northern Italy. During May 2004, Arriva expanded into the Udine area of the
Friuli-Venezia Giulia Friuli-Venezia Giulia () is one of the 20 regions of Italy and one of five autonomous regions with special statute. The regional capital is Trieste on the Gulf of Trieste, a bay of the Adriatic Sea. Friuli-Venezia Giulia has an area of and a ...
region via the purchase of 49% of 500 bus SAF; it exercised an option in December 2005 to increase its stake to 60%. In October 2005, Arriva began operating in the
Piemonte Piedmont ( ; ; ) is one of the 20 regions of Italy, located in the Northwest of the country. It borders the Liguria region to the south, the Lombardy and Emilia-Romagna regions to the east, and the Aosta Valley region to the northwest. Pied ...
and
Valle d'Aosta The Aosta Valley ( ; ; ; or ), officially the Autonomous Region of Aosta Valley, is a mountainous Regions of Italy#Autonomous regions with special statute, autonomous region in northwestern Italy. It is bordered by Auvergne-Rhône-Alpes, Fr ...
regions of
northern Italy Northern Italy (, , ) is a geographical and cultural region in the northern part of Italy. The Italian National Institute of Statistics defines the region as encompassing the four Northwest Italy, northwestern Regions of Italy, regions of Piedmo ...
with an 80% shareholding in SADEM, increased to 100% in 2008. During 2006, Arriva purchased a 35% share in Trieste Trasporti, which increased to 40% in 2007. In June 2007, Arriva entered a joint venture with
Ferrovie Nord Milano 450px, Map of the main branch of the FNM lines. FNM operates also the Edolo.html" ;"title="Brescia-Edolo">Brescia-Edolo railway in eastern Lombardy, not shown in map. Ferrovie Nord Milano (FNM S.p.A.) is an Italian public transport company: the ...
to purchase 49% of 317 bus SPT Linea, which was then renamed
ASF Autolinee ASF Autolinee is an Italian bus company that provides bus services in the city of Como, the surrounding province of Como, and in Lecco. The company also operates two bus routes into Switzerland, one from Como to Chiasso and the other from Menaggi ...
. This company manages local public transport in the city of
Como Como (, ; , or ; ) is a city and (municipality) in Lombardy, Italy. It is the administrative capital of the Province of Como. Nestled at the southwestern branch of the picturesque Lake Como, the city is a renowned tourist destination, ce ...
. During 2008, it took control of
Brescia Brescia (, ; ; or ; ) is a city and (municipality) in the region of Lombardy, in Italy. It is situated at the foot of the Alps, a few kilometers from the lakes Lake Garda, Garda and Lake Iseo, Iseo. With a population of 199,949, it is the se ...
-based ''SAIA Transporti''.


Netherlands


Bus and coach

In January 1998, Arriva purchased ''Vancom Nederland'', it was followed by ''Veonn & Hanze'' in December 1998.Netherlands
Arriva
Arriva Timeline
Arriva
During June 1999, it formed a joint venture with
Nederlandse Spoorwegen (, , NS ) is the principal passenger railway operator in the Netherlands. It is a Dutch state-owned company founded in 1938. The rail infrastructure is maintained by network manager ProRail, which was split off from NS in 2003. Freight operato ...
to operate bus services in
Friesland Friesland ( ; ; official ), historically and traditionally known as Frisia (), named after the Frisians, is a Provinces of the Netherlands, province of the Netherlands located in the country's northern part. It is situated west of Groningen (p ...
; four years later, Arriva took full ownership, after which it was renamed ''Arriva Openbaar Vervoer''. In 2003, Arriva won further work in
Drenthe Drenthe () is a province of the Netherlands located in the northeastern part of the country. It is bordered by Overijssel to the south, Friesland to the west, Groningen to the north, and the German state of Lower Saxony to the east. As of Jan ...
and Province of Groningen. It was awarded further contracts in 2005 in Drenthe and
Waterland Waterland () is a List of municipalities of the Netherlands, municipality in the Netherlands, in the Provinces of the Netherlands, province of North Holland. It is situated north of Amsterdam, on the western shore of the Markermeer. It includes t ...
and later in the
Drechtsteden The Drechtsteden (; Dutch for "Drecht cities") are a number of towns and cities bordering each other in the delta area of the rivers Oude Maas, Noord, and Beneden-Merwede in the province of South Holland, Netherlands. These cooperate in the ''Gem ...
,
Alblasserwaard The Alblasserwaard () is a polder in the province of South Holland, Netherlands. It is mainly known for the windmills of Kinderdijk, located near the village of Kinderdijk in the polder's northwestern part. History The first human inhabitant ...
, Rivierenland,
Meierij The Meierij van 's-Hertogenbosch (; Dutch for "Bailiwick of 's-Hertogenbosch") was one of the four parts of the Duchy of Brabant, the others being the Margraviate of Antwerp, the County of Brussels and the County of Leuven/Louvain. Located in th ...
, Oost-Brabant, and
Vijfheerenlanden Vijfheerenlanden (; ), is a municipality in the province of Utrecht in the Netherlands. The municipality was created on 1 January 2019 through the merger of the former municipalities of Vianen (Utrecht), Leerdam and Zederik (both South Holland). ...
areas. During 2009, Arriva lost the contracts in Drenthe and Groningen upon retendering yet, in 2010, won a contract in
Achterhoek The Achterhoek (; ) is a cultural region and COROP area in the Eastern Netherlands. Its name (meaning "rear-corner") is geographically appropriate because the area lies in the easternmost part of the province of Gelderland and therefore in the e ...
and retained the Rivierenland contract. From December 2012, Arriva won the contract for
South Holland South Holland ( ) is a province of the Netherlands with a population of over 3.8 million as of January 2023 and a population density of about , making it the country's most populous province and one of the world's most densely populated areas. ...
North, around
Leiden Leiden ( ; ; in English language, English and Archaism, archaic Dutch language, Dutch also Leyden) is a List of cities in the Netherlands by province, city and List of municipalities of the Netherlands, municipality in the Provinces of the Nethe ...
,
Alphen aan den Rijn Alphen aan den Rijn (; or "Alphen on the Rhine") is a city and municipality in the western Netherlands, in the province of South Holland. The city is situated on the banks of the river Oude Rijn (Utrecht and South Holland), Oude Rijn (Old Rhine ...
and Gouda and in
Friesland Friesland ( ; ; official ), historically and traditionally known as Frisia (), named after the Frisians, is a Provinces of the Netherlands, province of the Netherlands located in the country's northern part. It is situated west of Groningen (p ...
around
Leeuwarden Leeuwarden (; ; ; ) is a List of cities in the Netherlands by province, city and Municipalities of the Netherlands, municipality in Friesland, Netherlands, with a population of 127,073 (2023). It is the provincial capital and seat of the Provin ...
. During December 2016, it acquired most of
Limburg Limburg or Limbourg may refer to: Regions * Limburg (Belgium), a province since 1839 in the Flanders region of Belgium * Limburg (Netherlands), a province since 1839 in the south of the Netherlands * Diocese of Limburg, Roman Catholic Diocese in ...
's bus and train systems.


=Contracts

=


Train

During 1999, Arriva established
NoordNed NoordNed Personenvervoer B.V. (English translation Network North) was a public transport company operating trains and buses in the north and northeast of the Netherlands. Founded in 1999 as a joint venture by Arriva and Nederlandse Spoorwegen, a ...
as a joint venture company with the Dutch state-owned passenger rail company
Nederlandse Spoorwegen (, , NS ) is the principal passenger railway operator in the Netherlands. It is a Dutch state-owned company founded in 1938. The rail infrastructure is maintained by network manager ProRail, which was split off from NS in 2003. Freight operato ...
. In 2003, the company took full ownership of the former joint venture, opting to drop the NoordNed branding two years later. During 2005, Arriva was awarded a 15-year contract to operate trains from
Groningen Groningen ( , ; ; or ) is the capital city and main municipality of Groningen (province), Groningen province in the Netherlands. Dubbed the "capital of the north", Groningen is the largest place as well as the economic and cultural centre of ...
to
Leeuwarden Leeuwarden (; ; ; ) is a List of cities in the Netherlands by province, city and Municipalities of the Netherlands, municipality in Friesland, Netherlands, with a population of 127,073 (2023). It is the provincial capital and seat of the Provin ...
,
Delfzijl Delfzijl (; ) is a city and former municipality (which now belongs to the municipality of Eemsdelta) with a population of 25,651 in the province of Groningen in the northeast of the Netherlands. Delfzijl was a sluice between the Delf and the Em ...
,
Roodeschool Roodeschool (Gronings: ''Roschoul'') is a community situated in the northeast of Groningen province in the Netherlands and forming part of the municipality of Het Hogeland. It had a population of around 860 in January 2017. Roodeschool's railway ...
and
Nieuweschans Bad Nieuweschans (; ; ; also Lange Akkeren) is a village in the north-eastern Netherlands on the border with Germany. It forms part of the municipality of Oldambt. Nieuweschans means "new fortification ( sconce)". In 2009, the word Bad (" spa") ...
. It also secured a contract to operate trains from Leeuwarden to Harlingen Haven and to
Stavoren Stavoren (; ; previously Staveren) is a city in the province of Friesland, Netherlands, on the coast of the IJsselmeer, about 5 km (3.1 mi) south of Hindeloopen, in the municipality of Súdwest-Fryslân. Stavoren had a population of 950 in ...
. Later that year, it secured a contract to operate trains from
Dordrecht Dordrecht (), historically known in English as Dordt (still colloquially used in Dutch, ) or Dort, is a List of cities in the Netherlands by province, city and List of municipalities of the Netherlands, municipality in the Western Netherlands, lo ...
to
Gorinchem Gorinchem ( ), pronunciation respelling, also spelled Gorkum, is a city and municipality in the western Netherlands, in the province of South Holland. The municipality covers an area of of which is water. It had a population of in . The munici ...
and on to
Geldermalsen Geldermalsen () is a town and former Municipalities of the Netherlands, municipality in the Provinces of the Netherlands, province of Gelderland in the Netherlands. Town of Geldermalsen The town centre of Geldermalsen contains a two-aisled Got ...
( MerwedeLingelijn). In 2012, Arriva commenced operating trains in the Achterhoek and between
Zwolle Zwolle () is a List of cities in the Netherlands by province, city and Municipalities of the Netherlands, municipality in the Northeastern Netherlands. It is the Capital city, capital of the Provinces of the Netherlands, province of Overijssel ...
and Emmen; these services operate under the Spurt brand. On 21 June 2013, Arriva was selected to operate a new service between
The Hague The Hague ( ) is the capital city of the South Holland province of the Netherlands. With a population of over half a million, it is the third-largest city in the Netherlands. Situated on the west coast facing the North Sea, The Hague is the c ...
and
Brussels Brussels, officially the Brussels-Capital Region, (All text and all but one graphic show the English name as Brussels-Capital Region.) is a Communities, regions and language areas of Belgium#Regions, region of Belgium comprising #Municipalit ...
. Service was set to start in December 2015, but the project was cancelled in 2014 because the involved parties could not agree upon a final business case and because NS reactivated the original service to Brussels, which made the new Arriva service unnecessary. During December 2016, Arriva acquired the majority of
Limburg Limburg or Limbourg may refer to: Regions * Limburg (Belgium), a province since 1839 in the Flanders region of Belgium * Limburg (Netherlands), a province since 1839 in the south of the Netherlands * Diocese of Limburg, Roman Catholic Diocese in ...
's bus and train systems. In June 2024, a train of Arriva has been extended from
Maastricht Maastricht ( , , ; ; ; ) is a city and a Municipalities of the Netherlands, municipality in the southeastern Netherlands. It is the capital city, capital and largest city of the province of Limburg (Netherlands), Limburg. Maastricht is loca ...
to Liège-Guillemins in cooperation with the
National Railway Company of Belgium The National Railway Company of Belgium (, NMBS; , SNCB; ) is the national railway company of Belgium. The company formally styles itself using the Dutch and French abbreviations NMBS/SNCB. The corporate logo designed in 1936 by Henry van de Ve ...
to replace the existing service there. The resulting
Three Countries Train 3 (three) is a number, numeral and digit. It is the natural number following 2 and preceding 4, and is the smallest odd prime number and the only prime preceding a square number. It has religious and cultural significance in many societies ...
runs from Liège-Guillemins to
Aachen Hbf Aachen Hauptbahnhof (German for Aachen main station) is the most important railway station for the city of Aachen, in the far west of Germany near the Dutch and Belgian border. It is the largest of the four currently active Aachen stations, and ...
.


=Contracts

=


Bus and train combination

The Province of Limburg awarded a contract in June 2015 to Arriva to provide for the entire public transport (buses and five regional rail lines) in Limburg from December 2016 up until 2031.
Abellio Abellio (also Abelio and Abelionni) was a god worshiped in the Garonne Valley in Gallia Aquitania (now southwest France), known primarily by a number of inscriptions which were discovered in Comminges, in the Pyrenees. He may have been a god ...
has originally been named the preferred bidder, but after it was discovered Abellio had gained some information that was not available to the other bidders, the contract was withdrawn. Another tenderer,
Veolia Veolia Environnement S.A., branded as Veolia, is a French transnational company with activities in three main service and utility areas traditionally managed by public authorities – water management, waste management and energy services. In ...
, announced they will object to the decision of the province.


Poland


Bus

During May 2013, Arriva entered the Polish bus market through its acquisition of
Veolia Transport Veolia Transport (formerly Connex and CGEA Transport) was the international transport services division of the French-based multinational company Veolia until the 2011 merger that gave rise to Veolia Transdev, later renamed Transdev. Veolia Tr ...
Central Europe along with its 840 buses. However, during the summer of 2023, the company divested its bus activities in Polish market.


Train

During December 2006, Arriva formed Arriva PCC, a joint venture with PCC Rail in December 2006. In December 2007, Arriva commenced operating services on all non-electrified lines in the
Kuyavian-Pomeranian Voivodeship * Kuyavian-Pomeranian Voivodeship is one of the 16 voivodeships (provinces) in Poland. * Kuyavian-Pomeranian is one of 13 Polish constituency of the European Parliament. * Kuyavian-Pomeranian Regional Assembly is the regional legislature of t ...
. In June 2010, Arriva took 100% ownership of the business and renamed it Arriva RP.Arriva Poland
Arriva
During December 2010, Arriva RP was awarded a ten-year extension to its Kuyavian-Pomeranian Voivodeship activities. In December 2013, Arriva started operating trains on four electrified lines in the Kujawsko-Pomorskie Voivodship using 12 existing trains to serve roughly 50 railway stations for an initial period of two years. In September 2017, it was announced that Arriva RP had secured several
open access Open access (OA) is a set of principles and a range of practices through which nominally copyrightable publications are delivered to readers free of access charges or other barriers. With open access strictly defined (according to the 2001 de ...
paths in Poland. During October 2022, Arriva RP signed a new contract, valued at €157.5 million per year, covering the extension of its operations in the Kuyavian-Pomeranian Voivodeship region for a further eight years, up until 2030. Arriva RP also operates in the
Pomeranian Voivodeship Pomeranian Voivodeship ( ; ) is a Voivodeships of Poland, voivodeship, or province, in northwestern Poland. The provincial capital is Gdańsk. The voivodeship was established on January 1, 1999, out of the former voivodeships of Gdańsk Voivo ...
during the summer months. During which, The company runs a seasonal line from
Bydgoszcz Bydgoszcz is a city in northern Poland and the largest city in the historical region of Kuyavia. Straddling the confluence of the Vistula River and its bank (geography), left-bank tributary, the Brda (river), Brda, the strategic location of Byd ...
to Hel, as well as a route from
Władysławowo Władysławowo (Kashubian language, Kashubian/Pomeranian language, Pomeranian: ''Wiôlgô Wies'' vʲɞlɡɞ ˈvʲɛs ) is a city on the south coast of the Baltic Sea in Kashubia in the Pomerelia region, northern Poland, with 9,363 inhabitant ...
to Hel.


Portugal


Bus and coach

In November 2000, Arriva purchased ''João Carlos Soares e Filhos'', ''Viação Costa & Lino Lda'', ''Ami-Transportes'' and ''Abílio da Costa Moreira & C Lda'' who were running inter-urban local bus services in the north west of Portugal.Arriva Portugal
Arriva.
During June 2002, Arriva bought a 51% shareholding Transportes Sul do Tejo, a scheduled bus and coach operator in the growing commuter region south of
Lisbon Lisbon ( ; ) is the capital and largest city of Portugal, with an estimated population of 567,131, as of 2023, within its administrative limits and 3,028,000 within the Lisbon Metropolitan Area, metropolis, as of 2025. Lisbon is mainlan ...
. In September 2003, Arriva exercised an option to buy the remainder of the company. In May 2006, Arriva acquired a 21.5% share of leading transport company ''Barraqueiro'', with bus and rail operations in and around Lisbon, increasing the shareholding in January 2008 to 31.5%. In December 2021, Arriva Portugal announced the closure of its operation by the end of the year.


Serbia


Bus

In May 2013, Arriva entered the Serbian bus market with the purchase of
Veolia Transport Veolia Transport (formerly Connex and CGEA Transport) was the international transport services division of the French-based multinational company Veolia until the 2011 merger that gave rise to Veolia Transdev, later renamed Transdev. Veolia Tr ...
Central Europe (Veolia Transport Litas in
Požarevac Požarevac ( sr-cyr, Пожаревац, ) is a list of cities in Serbia, city and the administrative centre of the Braničevo District in eastern Serbia. It is located between three rivers: Danube, Great Morava and Mlava and below the hill Čač ...
and Veolia Transport Luv in
Belgrade Belgrade is the Capital city, capital and List of cities in Serbia, largest city of Serbia. It is located at the confluence of the Sava and Danube rivers and at the crossroads of the Pannonian Basin, Pannonian Plain and the Balkan Peninsula. T ...
) with 250 buses. In January 2015, Arriva commenced operating bus services in
Niš Niš (; sr-Cyrl, Ниш, ; names of European cities in different languages (M–P)#N, names in other languages), less often spelled in English as Nish, is the list of cities in Serbia, third largest city in Serbia and the administrative cente ...
with 33 buses. In 2023, Arriva was rebranded as Mobilitas.


Slovakia


Bus

In July 2008, Arriva entered the Slovak bus market with the purchase of an 80% share in Eurobus Invest, getting control over the SAD Nové Zámky and SAD Michalovce bus companies. In July 2015, it purchased SAD Liorbus and SAD Trnava. Coach services are operated under the Arriva Express brand. By November 2016, Arriva was employing 2,390 people and operated 1,335 buses. In the meantime, Arriva also bought the bus company Veolia transport Nitra. During 2021, Arriva was awarded a ten-year contract to operate IDS BK regional buses in
Bratislava Region The Bratislava Region (, ; (until 1919); ) is one of the Regions of Slovakia, administrative regions of Slovakia. Its capital is Bratislava. The region was first established in 1923 and its present borders exist from 1996. It is the smallest of ...
via its subsidiary Arriva Mobility Services s.r.o.


Slovenia


Bus

In May 2013, Arriva entered the Slovenian bus market with the purchase of
Veolia Transport Veolia Transport (formerly Connex and CGEA Transport) was the international transport services division of the French-based multinational company Veolia until the 2011 merger that gave rise to Veolia Transdev, later renamed Transdev. Veolia Tr ...
Central Europe (Veolia Transport
Štajerska Styria (, ), also known as Slovenian Styria (; ) or Lower Styria (; ) to differentiate it from Austrian Styria, is a traditional region in northeastern Slovenia, comprising the southern third of the former Duchy of Styria. The population of St ...
, Veolia Transport Dolenjska and Primorska) with 270 buses.


Spain


Bus

In July 1998, Arriva purchased ''Ideal Auto Sociedad Anónima (IASA)'' followed in September 1999 by ''Transportes Finisterre'', both in Galicia. Their services cover three of the four provinces in the region:
A Coruña A Coruña (; ; also informally called just Coruña; historical English: Corunna or The Groyne) is a city and municipality in Galicia, Spain. It is Galicia's second largest city, behind Vigo. The city is the provincial capital of the province ...
,
Lugo Lugo (, ) is a city in northwestern Spain in the autonomous communities of Spain, autonomous community of Galicia (Spain), Galicia. It is the capital of the Lugo (province), province of Lugo. The municipality had a population of 100,060 in 2024, ...
and
Ourense Ourense (; ) is a city and the capital of the province of province of Ourense, Ourense, located in the Autonomous communities of Spain, autonomous community of Galicia (Spain), Galicia, northwestern Spain. It is on the Camino Sanabrés path o ...
, including part of the famous
Santiago Santiago (, ; ), also known as Santiago de Chile (), is the capital and largest city of Chile and one of the largest cities in the Americas. It is located in the country's central valley and is the center of the Santiago Metropolitan Regi ...
pilgrimage route. In January 2002, Arriva commenced operating in
Mallorca Mallorca, or Majorca, is the largest of the Balearic Islands, which are part of Spain, and the List of islands in the Mediterranean#By area, seventh largest island in the Mediterranean Sea. The capital of the island, Palma, Majorca, Palma, i ...
with the purchase of ''Autocares Mallorca'' and ''Bus Nord''.Arriva Spain
Arriva
These operate on the northern and western parts of the island, linking the capital Palma with towns such as Soller,
Inca The Inca Empire, officially known as the Realm of the Four Parts (, ), was the largest empire in pre-Columbian America. The administrative, political, and military center of the empire was in the city of Cusco. The History of the Incas, Inca ...
and
Alcúdia Alcúdia () is a municipality and township of the Spain, Spanish autonomous communities of Spain, autonomous community of the Balearic Islands. It is the main tourism, tourist centre in the north of Majorca on the eastern coast. It is a large r ...
. During 2007, Arriva acquired ''Autocares Fray Escoba'' and ''Esfera'' in
Madrid Madrid ( ; ) is the capital and List of largest cities in Spain, most populous municipality of Spain. It has almost 3.5 million inhabitants and a Madrid metropolitan area, metropolitan area population of approximately 7 million. It i ...
. In July 2008, Arriva acquired ''Empresa de Blas y Cia'', which operates routes between Madrid and southwestern cities in its metropolitan area (
Alcorcón Alcorcón () is a city and municipality of Spain located in the Community of Madrid. As of 2022, it had a population of 170,296. Geography The municipality, largely flat, lies at an average altitude of 711 metres above sea level, with the hi ...
,
Móstoles Móstoles () is a municipalities of Spain, municipality of Spain located in the Community of Madrid. With over 200,000 inhabitants, it is the region's second most populated municipality after Madrid. Móstoles was a small town for a long time, but ...
,
Villaviciosa de Odón Villaviciosa de Odón () is a municipality in the western zone of the Community of Madrid in Spain. The town is located 15 km west of Madrid's city center, in the western zone of the metro area. The Spanish Air Force Museum and the Univers ...
,
Navalcarnero Navalcarnero is a municipality in the Community of Madrid, Spain, located about from Madrid. Sights include the church of Inmaculada Concepción. History By the end of 1499 the city of Segovia founded the location of Navalcarnero, to put an en ...
...), and between those cities.


United Kingdom


Bus and coach

Arriva operates 5,900 buses in London, the north east, north west and south east of England, Yorkshire, the Midlands, Wales and previously Scotland.


Patient transport

Arriva Transport Solutions provides non-emergency ambulance services, typically to convey disabled patients to and from hospital out-patient appointments. These services, formerly provided by ambulance services, are now awarded by competitive tender. The company has been running these services in Nottinghamshire, Leicestershire and Rutland since 2012. A report by the
Care Quality Commission The Care Quality Commission (CQC) is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom. It was established in 2009 to regulate and inspect health and social care providers in England. It ...
in 2014 said that patients were "often" arriving late for appointments, and taxi drivers with "poor attitudes" being used when other resources were unavailable. Following its successful bid over the rival North West ambulance service for non–emergency transport, in Greater Manchester Arriva admitted it had submitted incorrect performance figures which had earned it a £1.5m bonus. Arriva had been the subject of many complaints about its service. Comparisons were drawn with misreporting in the UK Serco scandal and MPs said the Serious Fraud Office may need to be involved.


Train

Arriva has operated a number of rail franchises in the UK since the
privatisation Privatization (rendered privatisation in British English) can mean several different things, most commonly referring to moving something from the public sector into the private sector. It is also sometimes used as a synonym for deregulation w ...
of
British Rail British Railways (BR), which from 1965 traded as British Rail, was a state-owned company that operated most rail transport in Great Britain from 1948 to 1997. Originally a trading brand of the Railway Executive of the British Transport Comm ...
in 1996, through its subsidiary,
Arriva UK Trains Arriva UK Trains Limited is the company that oversees Arriva's Train operating company, train operating companies in the United Kingdom. It gained its first Rail franchising in Great Britain, franchises in February 2000. These were later lost, ...
. It gained its first franchises in February 2000. Arriva UK Trains currently runs a number of
train operating companies In the railway system of Great Britain, a train operating company (TOC) is a railway undertaking operating passenger trains under the collective National Rail brand. TOCs have existed since the privatisation of the network under the Railways ...
: *
Arriva Rail London Arriva Rail London is a train operating company owned by Arriva UK Trains that operates the London Overground concession on behalf of Transport for London. History In April 2015, Transport for London placed a notice in the '' Official Journa ...
: operates
London Overground London Overground (also known simply as the Overground) is a Urban rail in the United Kingdom, suburban rail network serving London and its environs. Established in 2007 to take over Silverlink Metro routes, it now serves a large part of Greate ...
, concession runs until May 2026 *
Chiltern Railways Chiltern Railways (legal name The Chiltern Railway Company Limited) is a British train operating company that has operated the Chiltern Railways franchise since July 1996. Since 2009, it has been a subsidiary of Arriva UK Trains. Chiltern Rail ...
: operates services on the
Chiltern Main Line The Chiltern Main Line is a railway line which links London () and Birmingham (Birmingham Moor Street railway station, Moor Street and Birmingham Snow Hill railway station, Snow Hill) on a route via High Wycombe, Bicester, Banbury, Leamington ...
, franchise runs until December 2027 *
CrossCountry CrossCountry (legal name XC Trains Limited) is a British train operating company owned by Arriva UK Trains, operating the current CrossCountry franchise. The CrossCountry franchise was restructured by the Department for Transport (DfT) in 2006, ...
: operates long-distance cross-country routes, franchise runs until 15 October 2027 * Grand Central:
open-access operator In rail transport, an open-access operator is an operator that takes full commercial risk, running on infrastructure owned by a third party and buying paths on a chosen route and, in countries where rail services run under franchises, are not s ...
with services on the
East Coast Main Line The East Coast Main Line (ECML) is a electrified railway between its northern terminus at and southern terminus at . The key towns and cities of , , , , and are on the line. The line is a key transport artery on the eastern side of Grea ...
purchased in November 2011
Arriva TrainCare Arriva TrainCare (formerly London & North Western Railway (LNWR)) is a railway rolling stock maintenance company. It is presently a wholly-owned subsidiary of Arriva UK Trains. It was established as LNWR by Pete Waterman during 1993; in under a ...
(previously LNWR) operates train maintenance depots at
Bristol Bristol () is a City status in the United Kingdom, cathedral city, unitary authority area and ceremonial county in South West England, the most populous city in the region. Built around the River Avon, Bristol, River Avon, it is bordered by t ...
,
Cambridge Cambridge ( ) is a List of cities in the United Kingdom, city and non-metropolitan district in the county of Cambridgeshire, England. It is the county town of Cambridgeshire and is located on the River Cam, north of London. As of the 2021 Unit ...
,
Crewe Crewe () is a railway town and civil parish in the unitary authority of Cheshire East in Cheshire, England. At the 2021 United Kingdom census, 2021 census, the parish had a population of 55,318 and the built-up area had a population of 74,120. ...
,
Eastleigh Eastleigh is a town in Hampshire, England, between Southampton and Winchester. It is the largest town and the administrative seat of the Borough of Eastleigh, with a population of 24,011 at the United Kingdom 2011 census, 2011 census. The town ...
and
Newcastle Newcastle usually refers to: *Newcastle upon Tyne, a city and metropolitan borough in Tyne and Wear, England, United Kingdom *Newcastle-under-Lyme, a town in Staffordshire, England, United Kingdom *Newcastle, New South Wales, a metropolitan area ...
. Following the purchase of Arriva by Deutsche Bahn in August 2010, Arriva UK Trains expanded to take over Deutsche Bahn's existing
DB Regio DB Regio AG () is a subsidiary of Deutsche Bahn which operates regional and commuter train services in Germany. It is a 100% subsidiary of the Deutsche Bahn Group and therefore part of the DB Regio business segment, which also includes DB Regionn ...
UK division which consisted of
Chiltern Railways Chiltern Railways (legal name The Chiltern Railway Company Limited) is a British train operating company that has operated the Chiltern Railways franchise since July 1996. Since 2009, it has been a subsidiary of Arriva UK Trains. Chiltern Rail ...
,
Tyne & Wear Metro The Tyne and Wear Metro is an overground and underground light rail rapid transit system serving Newcastle upon Tyne, Gateshead, North Tyneside, South Tyneside, and the City of Sunderland (together forming Tyne and Wear). The owners Nexus have ...
and
London Overground Rail Operations London Overground Rail Operations Limited was a train operating company contracted to operate the London Overground train service on the National Rail network, under the franchise control of Transport for London. The company was a 50/50 joint ...
. Arriva UK Trains wishes to expand the number of UK Rail businesses it operates by developing open access operations and successfully bidding for further
Department for Transport The Department for Transport (DfT) is a Departments of the Government of the United Kingdom, ministerial department of the Government of the United Kingdom. It is responsible for the English transport network and a limited number of transport ...
rail franchises."Rail Professional interview: Bob Holland"
''Rail Professional''. October 2011.
Alliance Rail Holdings Alliance Rail Holdings was a railway company developing plans to operate passenger trains in the United Kingdom through its subsidiaries Great North Western Railway Company Limited (GNWR) and Grand Southern Railway (GSR). Despite various propo ...
continues to develop new open access proposals following the rejection of its initial plans by the Office of Rail Regulation in 2011. Between 2011 and 2012, Arriva's applications to bid for the
InterCity West Coast InterCity West Coast (ICWC) was a 1997–2019 railway franchise in the United Kingdom for passenger trains on the West Coast Main Line (and branches thereof), between London Euston, the West Midlands, North Wales, Liverpool, Manchester, Car ...
,
Greater Anglia Greater Anglia (legal name Transport UK East Anglia Limited) is a British train operating company owned as a joint venture by Transport UK Group and Mitsui & Co. It operates the East Anglia franchise, providing the commuter and inter-city se ...
,
Essex Thameside Essex Thameside is a railway contract, and former franchise, for the provision of passenger services on the London, Tilbury and Southend line in east London and south Essex. It was formed on 26 May 1996, following the privatisation of British Rai ...
and
Thameslink Thameslink is a mainline route on the British railway network, running from , , , , , and via central London to , , , Rainham, , , and . The network opened as a through service in 1988, with severe overcrowding by 1998, carrying more than ...
franchises were all rejected by the
Department for Transport The Department for Transport (DfT) is a Departments of the Government of the United Kingdom, ministerial department of the Government of the United Kingdom. It is responsible for the English transport network and a limited number of transport ...
. Following this run of failure Arriva was publicly critical of the government's prequalification process and called for it to be abolished. However, Arriva was subsequently shortlisted for the Greater Western,
Crossrail Crossrail is a completed railway project centred on London. It provides a high-frequency hybrid commuter rail and rapid transit system, akin to the Réseau Express Régional, RER in Paris and the S-Bahn systems of German-speaking countries, kn ...
,
Caledonian Sleeper ''Caledonian Sleeper'' is the collective name for overnight Sleeping car, sleeper train services between London and Scotland, in the United Kingdom. It is one of only two currently operating sleeper services on the railway in the United Kingdom ...
and
ScotRail ScotRail Trains Limited, trading as ScotRail (), is a Scottish train operating company that is publicly owned by Scottish Rail Holdings on behalf of the Scottish Government. It has been operating the ScotRail franchise as an operator of las ...
franchises.


Former operations


Germany


Bus

In February 2005, Arriva purchased Sippel, a bus operator in the Rhine Main.Annual Report 31 December 2004 Arriva In May 2006 Verkehrsbetriebe Bils was purchased followed in December 2006 by 80% of NeiBeverkehr.Annual Report 31 December 2006 Arriva


Train

In April 2004, Arriva purchased Prignitzer Eisenbahn Gruppe which operated five franchises. In October 2004 a 77% shareholding, increased later in the year to 93%, was purchased in Regentalbahn. In 2007, Arriva purchased an 85% shareholding in Osthannoversche Eisenbahnen. As part of the takeover of Arriva by
Deutsche Bahn (, ; abbreviated as DB or DB AG ) is the national railway company of Germany, and a state-owned enterprise under the control of the German government. Headquartered in the Bahntower in Berlin, it is a joint-stock company ( AG). DB was fou ...
, Arriva's German railway operations were sold to
Ferrovie dello Stato Ferrovie dello Stato Italiane S.p.A. (; ; previously only Ferrovie dello Stato, hence the initialism FS) is Italy's national state-owned enterprise, state-owned railway holding company that manages transport, infrastructure, real estate service ...
to comply with a
European Commission The European Commission (EC) is the primary Executive (government), executive arm of the European Union (EU). It operates as a cabinet government, with a number of European Commissioner, members of the Commission (directorial system, informall ...
condition. These are now branded as Netinera.


Malta


Bus

In July 2011, Arriva commenced operating a ten-year concession to operate all scheduled bus services on
Malta Malta, officially the Republic of Malta, is an island country in Southern Europe located in the Mediterranean Sea, between Sicily and North Africa. It consists of an archipelago south of Italy, east of Tunisia, and north of Libya. The two ...
and
Gozo Gozo ( ), known in classical antiquity, antiquity as Gaulos, is an island in the Malta#The Maltese archipelago, Maltese archipelago in the Mediterranean Sea. The island is part of the Republic of Malta. After the Malta Island, island of Malta ...
. Arriva held a 67% shareholding with the local Tumas Group owning the remaining 33%. The main fleet of Arriva Malta was formed of 172 new
King Long King Long United Automotive Industry Co., Ltd () or commonly known as King Long (, literally, ''Golden Dragon'') is a Chinese bus manufacturer headquartered in Xiamen, Fujian. Founded in December 1988, it is focused mainly on developing, manufa ...
buses. These were supported on high-density routes by 68 former
Arriva London Arriva London is a bus operator operating primarily in Greater London and partially in Essex, Hertfordshire, Kent and Surrey. It is a subsidiary of Arriva UK Bus and operates services for London Buses under contract to Transport for London. Oper ...
Mercedes-Benz O530G Citaro articulated buses. Ten hybrid
Optare Solo The Switch Solo (formerly sold as the Optare Solo) is a low-floor minibus/midibus with one or two doors manufactured by Switch Mobility in the United Kingdom since 1998. The Solo name is a play on its low-floor status, the manufacturer marketin ...
s and two
Bluebird The bluebirds are a North American group of medium-sized, mostly insectivorous or omnivorous passerine birds in the genus ''Sialia'' of the thrush family (Turdidae). Bluebirds are one of the few thrush genera in the Americas. Bluebirds lay an ...
mini-buses for use in the city of
Valletta Valletta ( ; , ) is the capital city of Malta and one of its 68 Local councils of Malta, council areas. Located between the Grand Harbour to the east and Marsamxett Harbour to the west, its population as of 2021 was 5,157. As Malta’s capital ...
were also purchased. An assortment of the newest buses from the former owner/driver pre-July 2011 operation were also acquired and refurbished to bring them broadly into line with the rest of the fleet. This included the fitting of air conditioning and CCTV equipment and rebranding into standard Arriva livery for daily use alongside the main fleet. These included buses built by SCARNIF, MCV, BMC, King Long and Saracakis among others, with the main common factor being that they are all fully automatic and low floor designs. Arriva has been harshly criticised both by commuters and by the government agency Transport Malta for consistently failing to keep up standards. On 14 November 2012, Arriva was harshly reprimanded by Transport Malta and given until the end of the month to bring up all its routes to 100% efficiency before TM deploys its own shuttles at Arriva's expense. In August 2013, the Government of Malta instructed Arriva Malta to remove the articulated buses from service, pending investigation following three major fire outbreaks in the span of 48 hours. The fires destroyed the buses and in one case caused extensive damage to some nearby vehicles belonging to
MaltaPost MaltaPost p.l.c. is the Postal administration, postal service company in Malta. The public limited company took over the mail, postal services previously carried out by Postage stamps and postal history of Malta#Posta Ltd (1995–1998), Posta Limi ...
, the country's postal operator. Nobody was injured in these incidents. Like in the UK when the same buses had caught fire, these buses became a popular joke in conversations and social media sites. By the end of December 2013, Arriva had reportedly run up losses of €50 million in two and a half years. On 1 January 2014, Arriva ceased operations in Malta, with the services nationalised by the Maltese government as Malta Public Transport. Upon being tendered, the services were taken over by ALSA.


Sweden

Arriva operated in Sweden until 2022, when it sold its Swedish operations to the Finnish state-owned
VR Group VR-Group Plc (, ), commonly known as VR, is a government-owned railway company in Finland. VR's most important function is the operation of Finland's passenger rail services with 250 long-distance and 800 commuter rail services every day. With ...
, and was rebranded as
VR Sverige VR Sverige AB (Swedish for "VR Sweden") is a Swedish company providing public transport services. The company was established in 2022 following the acquisition and rebranding of Arriva#Sweden, Arriva Sverige AB by the Finnish state-owned rail co ...
.


Bus

Arriva operated bus lines in southern Sweden/The Skåne Region from 1997 when it purchased ''Unibus'' of Denmark.Arriva Sweden
Arriva
Arriva operated bus lines in certain municipalities in the Stockholm County:
Sigtuna Municipality Sigtuna Municipality () is a municipality in Stockholm County, Sweden. Its seat is located in the town of Märsta, approximately north of the Swedish capital, Stockholm. The municipality is a part of Metropolitan Stockholm. The municipality c ...
,
Upplands Väsby Municipality Upplands Väsby Municipality () is a municipality in Stockholm County in east central Sweden, with a population of 38,963 (2010). Its seat is located in the town of Upplands Väsby. The municipality was created in connection with the municipal r ...
and
Vallentuna Municipality Vallentuna Municipality () is a municipality in Stockholm County in east central Sweden. Its seat is located in the town of Vallentuna. The current municipality was established as a result of the municipal reform of 1971. Its coat of arms depic ...
from 1 March 2009 until 21 June 2019. In
Ekerö Municipality Ekerö Municipality () is a municipalities of Sweden, municipality in the Provinces of Sweden, province of Uppland in Stockholm County in east central Sweden. The name derives from the name of the main island within the municipality whose name is ...
, traffic started on 1 March 2009 however Arriva won this contract again in 2019. The E32 contract which was procured in 2019 had three contesters Arriva who came on first place,
Nobina Nobina AB (formerly Concordia Bus AB) is the largest bus transport group in the Nordic region, serving markets in Denmark, Finland, Norway and Sweden with a total number of 3,347 buses (2014). Since 2005 the group is based in Stockholm. Histor ...
who came on second place and
Transdev Transdev, formerly Veolia Transdev, is a France-based international private-sector company which operates public transport. It has operations in 17 countries and territories as of November 2020. Transdev was formed on 3 April 2011 via the merg ...
who came on third place. In August 2012, Arriva began operation in western Stockholm with 255 buses under a 12-year contract with the regional transport authority.Arriva gears up for start of services in Stockholm
Arriva Sweden 10 August 2012
In January 2013 a further 229 buses were added.
Deutsche Bahn 8 January 2013
When Arriva took over the Roslagen Light Rail and bus traffic in the
Roslagen Roslagen is the name of the coastal areas of Uppland province in Sweden, which also constitutes the northern part of the Stockholm archipelago. Historically, it was the name for all the coastal areas of the Baltic Sea, including the eastern par ...
area of Stockholm, there was total chaos. Arriva's failure to follow the contract resulted in a fine of 174 million kronor. Arriva operated services in the Halland Region from June 2010, partly taking over services from Swebus. In July 2022, Arriva sold all of its Swedish bus operations to
VR Group VR-Group Plc (, ), commonly known as VR, is a government-owned railway company in Finland. VR's most important function is the operation of Finland's passenger rail services with 250 long-distance and 800 commuter rail services every day. With ...
with 800 buses.


Train

In June 2007, Arriva won a nine-year franchise for the '' Pågatåg'' regional rail services in
Skåne County Skåne County ( ), sometimes referred to as Scania County or just Scania in English, is the southernmost Counties of Sweden, county, or , of Sweden, mostly corresponding to the traditional Provinces of Sweden, province of Scania. It borders th ...
, south Sweden. During 2009, Arriva expanded its rail operations in the country with a new contract operating the between Göteborg and Örebro. In December 2010, ''DB Regio Sverige AB'' started to operate regional trains in Östgötapendeln. In November 2011, the company was renamed ''Arriva Östgötapendeln AB''. From August 2012, Arriva has operated the Stockholm light rail systems Tvärbanan light rail, Nockebybanan light rail, Lidingöbanan light rail, and Saltsjöbanan railway. In January 2013, Arriva commenced operating the Roslagsbanan railway in the north of Stockholm. In July 2022, Arriva sold all of its Swedish rail operations to the Finnish state-owned
VR Group VR-Group Plc (, ), commonly known as VR, is a government-owned railway company in Finland. VR's most important function is the operation of Finland's passenger rail services with 250 long-distance and 800 commuter rail services every day. With ...
with 238 trains.


United Kingdom


Bus

*
Arriva Scotland West Arriva Scotland West was a bus company based in Inchinnan, near Paisley, Scotland. It was formed in 1997 as a rebranding of the former Clydeside 2000 company when purchased by Arriva. On 26 March 2012, the business was sold to McGill's Bus Ser ...
sold to McGill's Bus Services in March 2012 * The Original Tour sold to RATP Group in September 2014 * Arriva Southern Counties, Arriva Horsham sold to Metrobus (South East England), Metrobus in 2009


Train

* Arriva Trains Merseyside ran urban rail services on Merseyside from February 2000 until March 2003 * Arriva Trains Northern ran local rail services in Northern England for the Regional Railways North East franchise from March 1997 until December 2004 * Arriva Trains Wales: operated the majority of rail services in Wales, the Wales & Borders franchise ran from 7 December 2003 until 13 October 2018. *
London Overground Rail Operations London Overground Rail Operations Limited was a train operating company contracted to operate the London Overground train service on the National Rail network, under the franchise control of Transport for London. The company was a 50/50 joint ...
50/50 joint venture with MTR Corporation, operated
London Overground London Overground (also known simply as the Overground) is a Urban rail in the United Kingdom, suburban rail network serving London and its environs. Established in 2007 to take over Silverlink Metro routes, it now serves a large part of Greate ...
concession from November 2007 until November 2016, now operated by
Arriva Rail London Arriva Rail London is a train operating company owned by Arriva UK Trains that operates the London Overground concession on behalf of Transport for London. History In April 2015, Transport for London placed a notice in the '' Official Journa ...
* Arriva Rail North: operated from 1 April 2016 until 29 February 2020 *
Tyne & Wear Metro The Tyne and Wear Metro is an overground and underground light rail rapid transit system serving Newcastle upon Tyne, Gateshead, North Tyneside, South Tyneside, and the City of Sunderland (together forming Tyne and Wear). The owners Nexus have ...
operated from April 2010 until March 2017 * Wrexham & Shropshire joint venture open access operation (50% shareholding). Ran services between Wrexham General railway station, Wrexham and Marylebone railway station, London, ceased January 2011 due to lack of profitability


Branding

Prior to being rebranded as Arriva in November 1997, the Cowie fleets generally were still trading under their pre-privatisation names with individual liveries. As part of the rebranding the operations were renamed as Arriva Derby, Arriva Fox County etc. A uniform livery of aquamarine (pantone 321) with a cream coloured semicircle at the front with a yellow skirt and signwriting was adopted. This livery was adopted by most by Arriva's European acquisitions as well as Arriva Trains Northern and Arriva Trains Wales. The same livery was applied to the
Arriva London Arriva London is a bus operator operating primarily in Greater London and partially in Essex, Hertfordshire, Kent and Surrey. It is a subsidiary of Arriva UK Bus and operates services for London Buses under contract to Transport for London. Oper ...
fleet albeit with red in lieu of aquamarine to comply with a Transport for London requirement for buses to be 80% red. London vehicles are now painted all-over red to comply with Transport for London's amended requirements. In the mid-2000s, an aquamarine livery with less cream, a dark blue skirt and yellow stripe was adopted for some longer distance services in the United Kingdom. The first buses to carry this new style were 3 Northern Counties Palatine II DAF DB250s based at the Arriva Southern Counties Gillingham garage for routes 700/701 between Medway Towns and Bluewater (shopping centre), Bluewater. Dubbed the interurban livery, in September 2009 it was decided to adopt this livery as standard for all UK buses. Most European operations retain the old livery, although some Czech buses have also received it. In December 2008 Arriva Trains Wales unveiled a dark blue livery on its British Rail Mark 2, Mark 2 carriages, this has since been adopted as its standard livery. Exceptions to standard livery include: * Arriva Denmark – Yellow and blue (following Sydttrafik, Midttrafik, Nordjyllands Trafikselskab and some local train companies as well and Movia (transit agency), Movias own colour schemes) *
Arriva London Arriva London is a bus operator operating primarily in Greater London and partially in Essex, Hertfordshire, Kent and Surrey. It is a subsidiary of Arriva UK Bus and operates services for London Buses under contract to Transport for London. Oper ...
– red livery specified by Transport for London * Arriva Mobility Solutions (Slovakia) – red livery according to IDS BK specifications *
Arriva Rail London Arriva Rail London is a train operating company owned by Arriva UK Trains that operates the London Overground concession on behalf of Transport for London. History In April 2015, Transport for London placed a notice in the '' Official Journa ...
– white, orange & blue livery specified by Transport for London * Arriva Rail North – white & blue livery specified by
Department for Transport The Department for Transport (DfT) is a Departments of the Government of the United Kingdom, ministerial department of the Government of the United Kingdom. It is responsible for the English transport network and a limited number of transport ...
* Arriva Stockholm – Red and blue specified by Storstockholms Lokaltrafik, SL *
Chiltern Railways Chiltern Railways (legal name The Chiltern Railway Company Limited) is a British train operating company that has operated the Chiltern Railways franchise since July 1996. Since 2009, it has been a subsidiary of Arriva UK Trains. Chiltern Rail ...
– existing white & blue livery retained, superseded in 2013 by a white & silver livery *
CrossCountry CrossCountry (legal name XC Trains Limited) is a British train operating company owned by Arriva UK Trains, operating the current CrossCountry franchise. The CrossCountry franchise was restructured by the Department for Transport (DfT) in 2006, ...
– maroon, grey & pink * Grand Central – existing black & orange livery retained * Green Line Coaches – light & dark green * Glasgow Flyer – white, green & black * New Enterprise Coaches – white with red logos * Spurt – red and white * VT-Arriva, Hungary – light blue * Wardle Transport – Arriva livery but with red in lieu of aquamarine * Team Pennine, Yorkshire Tiger – Yorkshire Tiger branded vehicles are mainly orange with the exception of Tiger Blue and Flying Tiger which are blue * Transportes Sul do Tejo – TST vehicles are mainly white with some having yellow and blue stripes, others only blue stripes and the Sulfertagus service having a red transition to blue on a mainly white livery.


Sapphire premium services

Arriva has introduced the Arriva Sapphire, Sapphire brand for premium services in the UK, in similar fashion to Stagecoach Gold with buses fitted with leather seats and WiFi.


Suppliers

Arriva Bus & Coach was a bus and coach dealership based in Gomersal, England. Established in 1951 as Stanley Hughes, it was purchased by the Paul Sykes Group in 1982 and the Cowie Group in 1988. It sold primarily Plaxton bodied coaches, and was a VDL Bus & Coach, DAF dealer. Hughes DAF was rebranded to Arriva Bus & Coach in 1998 and is now the main dealer for Temsa and Van Hool. coaches in the UK as well as more recently Ilesbus. In June 2020, it was announced the company would restructure to significantly downsize. During January 2021, it was announced Arriva Bus & Coach would close on 31 March 2021.


References


External links


Arriva official website
{{Authority control Arriva Group companies Auto dealerships of the United Kingdom Bus operating companies Bus transport in Spain Companies based in the City of Sunderland Companies formerly listed on the London Stock Exchange Private providers of NHS services Public transport operators Transport companies established in 1938 Transport operators of the United Kingdom 1938 establishments in England 2024 mergers and acquisitions