Workload
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Workload
The term workload can refer to a number of different yet related entities. An amount of labor Workload is the amount of work an individual has to do.Jex, S. M. (1998). Stress and job performance: Theory, research, and implications for managerial practice. Thousand Oaks, CA: Sage. There is a distinction between the actual amount of work and the individual's perception of the workload. Workload can also be classified as quantitative (the amount of work to be done) or qualitative (the difficulty of the work). The assessment of operator workload has a vital impact on the design of new human-machine systems. By evaluating operator workload during the design of a new system, or iteration of an existing system, problems such as workload bottlenecks and overload can be identified. As the human operator is a central part of a human-machine system, the correction of these problems is necessary for the operation of safe and efficient systems. An operating budget may include estimates of t ...
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Situation Awareness
Situational awareness or situation awareness (SA) is the perception of environmental elements and events with respect to time or space, the comprehension of their meaning, and the projection of their future status. An alternative definition is that situation awareness is adaptive, externally-directed consciousness that has as its products knowledge about a dynamic task environment and directed action within that environment. However, while Endsley's definition is widespread, the theory and measures used to develop it do not attract widespread consensus. SA is a nebulous concept which shares many criticisms with those levelled at the idea of consciousness itself. An early criticism of the definition and model illustrates a reasoning fallacy which has yet to be addressed in the development of SA definition and theory: Situation awareness has been recognized as a critical, yet often elusive, foundation for successful decision-making across a broad range of situations, many of which ...
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