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Quality Circle
A quality circle or quality control circle is a group of workers who do the same or similar work, who meet regularly to identify, analyze and solve work-related problems. It consists of minimum three and maximum twelve members in number. Normally small in size, the group is usually led by a supervisor or manager and presents its solutions to management; where possible, workers implement the solutions themselves in order to improve the performance of the organization and motivate employees. Quality circles were at their most popular during the 1980s, but continue to exist in the form of Kaizen groups and similar worker participation schemes. Typical topics for the attention of quality circles are improving occupational safety and health, improving product design, and improvement in the workplace and manufacturing processes. The term ''quality circles'' was most accessibly defined by Professor Kaoru Ishikawa in his 1985 handbook, "What is Total Quality Control? The Japanese Way" and ...
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Management
Management (or managing) is the administration of organizations, whether businesses, nonprofit organizations, or a Government agency, government bodies through business administration, Nonprofit studies, nonprofit management, or the political science sub-field of public administration respectively. It is the process of managing the resources of businesses, governments, and other organizations. Larger organizations generally have three Hierarchy, hierarchical levels of managers, organized in a pyramid structure: * Senior management roles include the board of directors and a chief executive officer (CEO) or a President (corporate title), president of an organization. They set the strategic goals and policy of the organization and make decisions on how the overall organization will operate. Senior managers are generally executive-level professionals who provide direction to middle management. Compare governance. * Middle management roles include branch managers, regional managers, ...
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Lockheed Missiles And Space Company
Lockheed Missiles and Space Company (LMSC) was a unit of the Lockheed Corporation "Missiles, Space, and Electronics Systems Group." LMSC was started by Willis Hawkins who served as its president. After Lockheed merged with Martin-Marietta the unit became known as "Lockheed Martin The Lockheed Martin Corporation is an American Arms industry, defense and aerospace manufacturer with worldwide interests. It was formed by the merger of Lockheed Corporation with Martin Marietta on March 15, 1995. It is headquartered in North ... Missiles and Space". Located in Sunnyvale, California adjacent to Moffett Field, it operated a major satellite development and manufacturing plant. Headquartered in Bethesda, Maryland, Lockheed Martin is an American global aerospace company that employs more than 110,000 people worldwide. The defense powerhouse focuses on the design, development, and manufacturing of advanced technological systems. Serving the U.S. and International customers, Lockh ...
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City Montessori School
City Montessori School (CMS) is a co-educational, English-medium private school located in Lucknow, India. It provides education from pre-primary level up to Class 12 (Grade 12). The institution holds the distinction of being recognised by Guinness World Records as the world's largest school, with an enrolment of 61,345 students recorded as of 10 August 2023. In 2014, the CMS Society was accredited by the United Nations Department of Public Information (UNDPI) as an affiliated non-governmental organisation (NGO), reflecting its engagement in global educational initiatives. Background City Montessori School (CMS) was established in 1959 by educationist Jagdish Gandhi and his wife, Dr. Bharti Gandhi, in a single room at their residence in Lucknow. The school began with an initial enrolment of five students and a modest capital of ₹300. This inaugural campus, now designated as the Station Road Branch, remains a historic landmark in the institution's growth. In 2002, CMS was h ...
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Total Quality Management
Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value." ''Total'' emphasizes that departments in addition to production (for example sales and marketing, accounting and finance, engineering and design) are obligated to improve their operations; ''management'' emphasizes that executives are obligated to actively manage quality through funding, training, staffing, and goal setting. While there is no widely agreed-upon approach, TQM efforts typically draw heavily on the previously developed tools and techniques of quality control. TQM received widespread attention during the late 1980s and early 1990s before being overshadowed by ISO 9000, Lean manufacturing, and Six Sigma. History In the late 1970s and early 1980s, the developed countries of North America and Western Europe suffered economic ...
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Flowchart
A flowchart is a type of diagram that represents a workflow or process. A flowchart can also be defined as a diagrammatic representation of an algorithm, a step-by-step approach to solving a task. The flowchart shows the steps as boxes of various kinds, and their order by connecting the boxes with arrows. This diagrammatic representation illustrates a solution model to a given problem. Flowcharts are used in analyzing, designing, documenting or managing a process or program in various fields. * ''Document flowcharts'', showing controls over a document-flow through a system * ''Data flowcharts'', showing controls over a data-flow in a system * ''System flowcharts'', showing controls at a physical or resource level * ''Program flowchart'', showing the controls in a program within a system Notice that every type of flowchart focuses on some kind of control, rather than on the particular flow itself. However, there are some different classifications. For example, Andrew Veronis ...
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Scatter Plot
A scatter plot, also called a scatterplot, scatter graph, scatter chart, scattergram, or scatter diagram, is a type of plot or mathematical diagram using Cartesian coordinates to display values for typically two variables for a set of data. If the points are coded (color/shape/size), one additional variable can be displayed. The data are displayed as a collection of points, each having the value of one variable determining the position on the horizontal axis and the value of the other variable determining the position on the vertical axis. History According to Michael Friendly and Daniel Denis, the defining characteristic distinguishing scatter plots from line charts is the representation of specific observations of bivariate data where one variable is plotted on the horizontal axis and the other on the vertical axis. The two variables are often abstracted from a physical representation like the spread of bullets on a target or a geographic or celestial projection. Wh ...
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Control Chart
Control charts are graphical plots used in production control to determine whether quality and manufacturing processes are being controlled under stable conditions. (ISO 7870-1) The hourly status is arranged on the graph, and the occurrence of abnormalities is judged based on the presence of data that differs from the conventional trend or deviates from the control limit line. Control charts are classified into Shewhart individuals control chart (ISO 7870-2) and CUSUM(CUsUM)(or cumulative sum control chart)(ISO 7870-4). Control charts, also known as Shewhart charts (after Walter A. Shewhart) or process-behavior charts, are a statistical process control tool used to determine if a manufacturing or business process is in a state of control. It is more appropriate to say that the control charts are the graphical device for statistical process monitoring (SPM). Traditional control charts are mostly designed to monitor process parameters when the underlying form of the process ...
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Run Chart
A run chart, also known as a run-sequence plot is a graph that displays observed data in a time sequence. Often, the data displayed represent some aspect of the output or performance of a manufacturing or other business process. It is therefore a form of line chart. Overview Run sequence plots are an easy way to graphically summarize a univariate data set. A common assumption of univariate data sets is that they behave like:NIST/SEMATECH (2003)"Run-Sequence Plot"In: ''e-Handbook of Statistical Methods'' 6/01/2003 (Date created). * random drawings; * from a fixed distribution; * with a common location; and * with a common scale. With run sequence plots, shifts in location and scale are typically quite evident. Also, outliers can easily be detected. Examples could include measurements of the fill level of bottles filled at a bottling plant or the water temperature of a dishwashing machine each time it is run. Time is generally represented on the horizontal (x) axis and the ...
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Histogram
A histogram is a visual representation of the frequency distribution, distribution of quantitative data. To construct a histogram, the first step is to Data binning, "bin" (or "bucket") the range of values— divide the entire range of values into a series of intervals—and then count how many values fall into each interval. The bins are usually specified as consecutive, non-overlapping interval (mathematics), intervals of a variable. The bins (intervals) are adjacent and are typically (but not required to be) of equal size. Histograms give a rough sense of the density of the underlying distribution of the data, and often for density estimation: estimating the probability density function of the underlying variable. The total area of a histogram used for probability density is always normalized to 1. If the length of the intervals on the ''x''-axis are all 1, then a histogram is identical to a relative frequency plot. Histograms are sometimes confused with bar charts. In a his ...
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Check Sheet
A check sheet is a form (document) used to collect data in real time at the location where the data is generated. The data it captures can be quantitative data, quantitative or qualitative data, qualitative. When the information is quantitative, the check sheet is sometimes called a tally sheet. The check sheet is one of the so-called Seven Basic Tools of Quality, Seven Basic Tools of Quality Control. Format The defining characteristic of a check sheet is that data are recorded by making marks ("checks") on it. A typical check sheet is divided into regions, and marks made in different regions have different significance. Data are read by observing the location and number of marks on the sheet. Check sheets typically employ a heading that answers the Five Ws: * Who filled out the check sheet * What was collected (what each check represents, an identifying batch or lot number) * Where the collection took place (facility, room, apparatus) * When the collection took place (hour, s ...
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Pareto Chart
A Pareto chart is a type of chart that contains both bars and a line graph, where individual values are represented in descending order by bars, and the cumulative total is represented by the line. The chart is named for the Pareto principle, which, in turn, derives its name from Vilfredo Pareto, a noted Italian economist. Description The left vertical axis is the frequency of occurrence, but it can alternatively represent cost or another important unit of measure. The right vertical axis is the cumulative percentage of the total number of occurrences, total cost, or total of the particular unit of measure. Because the values are in decreasing order, the cumulative function is a concave function. To take the example below, in order to lower the amount of late arrivals by 78%, it is sufficient to solve the first three issues. The Pareto Chart demonstrates a power law relationship between the rank of a quality issue and that issue’s contribution to cost. This means one ca ...
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Ishikawa Diagram
Ishikawa diagrams (also called fishbone diagrams, herringbone diagrams, cause-and-effect diagrams) are causal diagrams created by Kaoru Ishikawa that show the potential causes of a specific event. Common uses of the Ishikawa diagram are product design and quality defect prevention to identify potential factors causing an overall effect. Each cause or reason for imperfection is a source of variation. Causes are usually grouped into major categories to identify and classify these sources of variation. Overview The ''defect'', or the problem to be solved, is shown as the fish's head, facing to the right, with the ''causes'' extending to the left as fishbones; the ribs branch off the backbone for major causes, with sub-branches for root-causes, to as many levels as required. Ishikawa diagrams were popularized in the 1960s by Kaoru Ishikawa, who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern manag ...
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