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Consumer Futures
The New National Consumer Council, operating as Consumer Futures, was a non-departmental public body and statutory consumer organisation in England, Wales, Scotland, and, for postal services, Northern Ireland. It was established by the Consumers, Estate Agents and Redress Act 2007, and began operations in 2008 by the merging of Postwatch, Energywatch and the Welsh, Scottish and National Consumer Councils under the Consumer Focus brand. Following the UK Government's 2010 Spending Review, funding from the Department for Business, Innovation and Skills (BIS) for Consumer Focus was redirected to the Citizens Advice Bureau service, and in May 2013 Consumer Focus was renamed Consumer Futures. It was abolished as a non-departmental public body on 1 April 2014, when it was merged into Citizens Advice. History The National Consumer Council was established by the Consumers, Estate Agents and Redress Act 2007, which merged Postwatch, Energywatch and the Welsh, Scottish and National Consum ...
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Vince Cable
Sir John Vincent Cable (born 9 May 1943) is a British politician who was Leader of the Liberal Democrats from 2017 to 2019. He was Member of Parliament (MP) for Twickenham from 1997 to 2015 and from 2017 to 2019. He also served in the Cabinet as Secretary of State for Business, Innovation and Skills from 2010 to 2015. Cable studied Economics at Cambridge and Glasgow, before working as an economic adviser to the Government of Kenya in the 1960s, and for the Commonwealth Secretariat in the 1970s and 1980s. During this period, he also lectured in economics at Glasgow. He later served as Chief Economist for Shell in the 1990s. Initially active in the Labour Party, Cable became a Labour councillor in Glasgow in the 1970s, during which time he also served as a special adviser to then- Trade Secretary John Smith. In 1982, however, he defected to the newly formed Social Democratic Party, which later amalgamated with the Liberal Party to form the Liberal Democrats. After standing uns ...
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Office Of Fair Trading
The Office of Fair Trading (OFT) was a non-ministerial government department of the United Kingdom, established by the Fair Trading Act 1973, which enforced both consumer protection and competition law, acting as the United Kingdom's economic regulator. The OFT's goal was to make markets work well for consumers, ensuring vigorous competition between fair dealing businesses and prohibiting unfair practices such as rogue trading, scams, and cartels. Its role was modified and its powers changed with the Enterprise Act 2002. The Department for Business, Innovation and Skills (BIS) announced reforms to the consumer protection and competition regimes. Under the provisions of the Enterprise and Regulatory Reform Act 2013, the Competition and Markets Authority (CMA) was established on 1 April 2014, combining many of the functions of the OFT and the Competition Commission and superseding both. Regulation for the consumer credit industry passed from the OFT to the new Financial Conduc ...
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Department For Business, Enterprise And Regulatory Reform
The Department for Business, Enterprise and Regulatory Reform (BERR) was a United Kingdom government department. The department was created on 28 June 2007 on the disbanding of the Department of Trade and Industry (DTI), and was itself disbanded on 6 June 2009 on the creation of the Department for Business, Innovation and Skills. BERR had a wide range of responsibilities. The main areas covered were essentially those previously covered by the DTI: company law, trade, energy, business growth, employment law, regional economic development and consumer law. The principal machinery of government changes affecting the department on creation were the removal of the Office of Science and Innovation to the new Department for Innovation, Universities and Skills and the arrival of the Better Regulation Executive from the Cabinet Office. Subsequently, in October 2008, responsibility for energy policy was removed to the new Department of Energy and Climate Change. It merged with the Depart ...
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Department Of Trade And Industry (United Kingdom)
The Department of Trade and Industry (DTI) was a United Kingdom government department formed on 19 October 1970. It was replaced with the creation of the Department for Business, Enterprise and Regulatory Reform and the Department for Innovation, Universities and Skills on 28 June 2007. History The department was first formed on 19 October 1970 with the merger of the Board of Trade and the Ministry of Technology, creating a new cabinet post of Secretary of State for Trade and Industry. The new department also took over the Department of Employment's former responsibilities for monopolies and mergers. In January 1974, the department's responsibilities for energy production were transferred to a newly created Department of Energy. On 5 March that year, following a Labour Party victory in the February 1974 general election, the department was split into the Department of Trade, the Department of Industry and the Department of Prices and Consumer Protection. Reformation In 1983 the ...
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Royal Mail
, kw, Postya Riel, ga, An Post Ríoga , logo = Royal Mail.svg , logo_size = 250px , type = Public limited company , traded_as = , foundation = , founder = Henry VIII , location = London, England, UK , key_people = * Keith Williams (Non-executive Chairman) * Simon Thompson (CEO) , area_served = United Kingdom , industry = Postal services, courier , products = , services = Letter post, parcel service, EMS, delivery, freight forwarding, third-party logistics , revenue = £12.638 billion(2021) , operating_income = £611 million (2021) , net_income = £620 million (2021) , num_employees = 158,592 (2021) , parent = , divisions = * Royal Mail * Parcelforce Worldwide , subsid = * General Logistics Systems * eCourier * StoreFeeder * Intersoft Systems & Programming , homepage = , dissolved = , footnotes = International Distributions Services plc (formerly Royal Mail plc), trading as Royal Mail, is a British multinational postal ser ...
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Postal Services Act 2000
The Postal Services Act 2000 (c.26) is an Act of the Parliament of the United Kingdom, relating to the postal industry. It established an industry regulator, Postcomm (s.1), a consumer watchdog, Postwatch (s.2), required a "universal service" of post to be provided (ss.3-4) and set up rules for licensing postal services operators (ss.6-41). It also converted the public branch of the postal industry, the Post Office, from a statutory corporation to a public limited company, wholly owned by the government. Background Second Reading of the Bill, and debate, introduced by Secretary of State for Trade and Industry, Stephen Byers. Parliamentary Undersecretary Alan Johnson summed up the Bill before the vote. Liberalisation The Postal Services Regulations 1999SI 1999/2107 The Postal Services (EC Directive) Regulations 2002 , r.8 s.11 Allows PostComm to grant licences that would otherwise contravene s.6(1), the general prohibition on conveying a letter from one place to anothe ...
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Consumer Direct
Consumer Direct was a Government-funded call centre providing basic consumer advice in the United Kingdom. Information was also provided on their website (see below). Following a review by government in 2010, Consumer Direct ceased to operate in March 2012 with its role being handed to the Citizens Advice consumer service. The new service operates using the same telephone number and provides the same level of advice as Consumer Direct did. Consumer Direct's intention was to make such basic advice available to everyone regardless of the area in which they live. Previously, provision of consumer advice services varied, with some local Councils operating extensive services with several staff; and others relying on other local advice services such as the Citizens Advice Bureau. The service operated via a standardised national telephone number (currently 0808 223 1133) and by e-mail. Simpler complaints were dealt with directly; more complex matters that may require direct intervention ...
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OFGEM
, type = Non-ministerial government department , nativename = , nativename_a = , nativename_r = , logo = Ofgem logo.svg , logo_width = 124px , logo_caption = , seal = , seal_width = , seal_caption = , picture = , picture_width = , picture_caption = , formed = , preceding1 = Office of Electricity Regulation , preceding2 = Office of Gas Supply , dissolved = , superseding = , jurisdiction = Great Britain , headquarters = 10 South Colonnade, Canary Wharf, London, , region_code = GB , coordinates = , employees = 1,187 , budget = For 2015–2016 Parliament approved through the Main Estimate a gross resource budget of £89.5 million , minister1_name = Grant Shapps , minister1_pfo = Secretary of State for Business, Energy and Industrial Strategy , chief1_name = Jonathan Brearley , chief1_position = Chief Executive , chief2_name = , chief2_position = , chief3_name = , chief3_position = , chief4_name = , chief4_position = , chief5_n ...
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Super-complaint
A super-complaint is a complaint made in the UK by a state-approved "super-complainant"/watchdog organisation on behalf of consumers, which was fast-tracked to a higher authority such as the Office of Fair Trading (prior to its dissolution on 1 April 2014). The official body now in charge of general consumer protection super-complaints is the Competition and Markets Authority. A super-complaint, as defined in section 11(1) of the UK's Enterprise Act 2002, is a complaint submitted by a designated consumer body that "any feature, or combination of features, of a market in the UK for goods or services is or appears to be significantly harming the interests of consumers". Some of the super-complainants under the Office of Fair Trading scheme were: * ''Which?'' * National Consumer Council * Citizens Advice * Energywatch * Consumer Council for Water (formerly known as Watervoice) * Postwatch * Campaign for Real Ale * General Consumer Council for Northern Ireland ''What Car?'' magazi ...
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Allan Asher
Allan James Asher is an Australian lawyer, consumer advocate and campaigner. Early life, education and personal life Asher was born in Sydney on 16 February 1951, one of eight children. He grew up in the western suburbs of Sydney at Eastern Creek. He attended Eastern Creek Primary School and later Rooty Hill High School. After completing high school Asher attended Sydney Technical College (now Ultimo TAFE) to re-do his Higher School Certificate. He studied economics and accounting at the University of New South Wales, and then law at Sydney University. Asher was married to Dr Joan Lennon until her death in London in 2006. He married Lois Eagle in Sydney in September 2010. In 2012 Asher took up a post as a Visitor at the Australian National University, Canberra. Early career Asher's first job was as an audit clerk at an accounting firm. From 1974 to 1984, Asher was a Senior Executive with the Australian Consumers Association (ACA). In 1984, Asher became the Director of Cor ...
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Utilities Act 2000
The Utilities Act 2000c 27 is an Act of the Parliament of the United Kingdom that deals with the gas and electrical markets in the UK. It mainly modified the Gas Act 1986, the Gas Act 1995 and Electricity Act 1989. One of the greatest changes was that integrated electricity companies were required to have separate licences for each of their businesses such as supply or distribution. The act was originally supposed to deal with water and telecoms also but following industry pressure they were dropped. See also *UK company law *UK public service law Notes External linksExplanatory notesto the Utilities Act 2000, from the Office of Public Sector Information The Office of Public Sector Information (OPSI) is the body responsible for the operation of His Majesty's Stationery Office (HMSO) and of other public information services of the United Kingdom. The OPSI is part of the National Archives of the Un .... United Kingdom Acts of Parliament 2000 {{UK-statute-stub ...
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Natural Gas
Natural gas (also called fossil gas or simply gas) is a naturally occurring mixture of gaseous hydrocarbons consisting primarily of methane in addition to various smaller amounts of other higher alkanes. Low levels of trace gases like carbon dioxide, nitrogen, hydrogen sulfide, and helium are also usually present. Natural gas is colorless and odorless, so odorizers such as mercaptan (which smells like sulfur or rotten eggs) are commonly added to natural gas supplies for safety so that leaks can be readily detected. Natural gas is a fossil fuel and non-renewable resource that is formed when layers of organic matter (primarily marine microorganisms) decompose under anaerobic conditions and are subjected to intense heat and pressure underground over millions of years. The energy that the decayed organisms originally obtained from the sun via photosynthesis is stored as chemical energy within the molecules of methane and other hydrocarbons. Natural gas can be burned fo ...
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