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Call Forwarding
Call forwarding, or call diversion, is a telephony feature of all telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available. Call forwarding was invented by Ernest J. Bonanno. In North America, the forwarded line usually rings once to remind the customer using call forwarding that the call is being redirected. More consistently, the forwarded line indicates its condition by stutter dial tone. Call forwarding typically can redirect incoming calls to any other domestic telephone number, but the owner of the forwarded line must pay any toll charges for forwarded calls. Call forwarding is often enabled by dialing *72 followed by the telephone number to which calls should be forwarded. Once someone answers, call forwarding is in effect. If no one answers or the line is busy, the dialing sequence must be repeated to effect call forwarding. Call forwar ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Telephony
Telephony ( ) is the field of technology involving the development, application, and deployment of telecommunications services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is intimately linked to the invention and development of the telephone. Telephony is commonly referred to as the construction or operation of telephones and telephonic systems and as a system of telecommunications in which telephonic equipment is employed in the transmission of speech or other sound between points, with or without the use of wires. The term is also used frequently to refer to computer hardware, software, and computer network systems, that perform functions traditionally performed by telephone equipment. In this context the technology is specifically referred to as Internet telephony, or voice over Internet Protocol (VoIP). Overview The first telephones were connected directly in pairs: each user had a separate telephone wire ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Plain Old Telephone Service
Plain old telephone service (POTS), or publicly offered telephone service, is basic Voice band, voice-grade telephone service. Historically, POTS has been delivered by Analog signal, analog signal transmission over copper loops, but the term also describes Backward compatibility, backward-compatible analog connections offered by digital telephone systems. Copper loop POTS was the standard service offering from telephone companies in the United States from 1876 until 1988, when the Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) was introduced, followed by the development of mobile phone, cellular telephone systems and voice over internet protocol (VoIP). Despite the advent of these technologies, copper loop POTS remains a basic form of residential and small business connection to the telephone network in many parts of the world. The term encapsulates a technology that has been available since the introduction of the public telephone system in the late 19th c ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Voice Over IP
Voice over Internet Protocol (VoIP), also known as IP telephony, is a set of technologies used primarily for voice communication sessions over Internet Protocol (IP) networks, such as the Internet. VoIP enables voice calls to be transmitted as data packets, facilitating various methods of voice communication, including traditional applications like Skype, Microsoft Teams, Google Voice, and VoIP phones. Regular telephones can also be used for VoIP by connecting them to the Internet via analog telephone adapters (ATAs), which convert traditional telephone signals into digital data packets that can be transmitted over IP networks. The broader terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the delivery of voice and other communication services, such as fax, SMS, and voice messaging, over the Internet, in contrast to the traditional public switched telephone network (PSTN), commonly known as plain old telephone service (POTS) ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Foreign Exchange Line
Foreign may refer to: Government * Foreign policy, how a country interacts with other countries * Ministry of Foreign Affairs, in many countries ** Foreign Office, a department of the UK government ** Foreign office and foreign minister * United States state law, a legal matter in another state Science and technology * Foreign accent syndrome, a side effect of severe brain injury * Foreign key, a constraint in a relational database Arts and entertainment * Foreign film or world cinema, films and film industries of non-English-speaking countries * Foreign music or world music * Foreign literature or world literature * ''Foreign Policy'', a magazine Music * "Foreign", a song by Jessica Mauboy from her 2010 album ''Get 'Em Girls ''Get 'Em Girls'' is the second studio album by Australian recording artist Jessica Mauboy, released on 24 August 2010 by Sony. Mauboy recorded the album in Los Angeles, New York City and Atlanta. She worked with various American songwriters an ...'' * ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Remote Call Forwarding
In telecommunications, remote call forwarding is a service feature that allows incoming calls to be forwarded to a remote call forwarding number, such as a cell phone or another office location, and is designated by the call receiver. Customers may have a remote-forwarding telephone number in a central switching office without having any other local telephone service in that office. One common purpose for this service is to enable customers to retain their telephone number when they move to a location serviced by a different telephone exchange. The service is useful for business customers with widely advertised numbers which appear on headed paper, vehicles and various marketing literature. When customers ring, their calls are forwarded to the new location. Remote call forwarding is also a means for a suburban business to obtain a city-centre local number (with its full large-city coverage area) for inbound calls; while cheaper than a foreign exchange line, this can reduce long ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Virtual Number
A virtual number, also known as direct inward dialing (DID) or access numbers, is a telephone number without a directly associated telephone line. Usually, these numbers are programmed to forward incoming calls to one of the pre-set telephone numbers, chosen by the client: fixed, mobile or VoIP. A virtual number can work like a gateway between traditional calls (PSTN) and VoIP. Subscribers to virtual numbers may use their existing phones, without the need to purchase additional hardware, i.e. use the numerous available software. A virtual private number is a telephone number that forwards incoming calls to any of a number of pre-set telephone numbers. These are also called a follow-me number, a virtual telephone number or (in the UK) Personal Number. Usually, a virtual telephone number can be set to forward calls to different telephone numbers depending on the time of day and the day of the week using time of day routing; for example, between 9 and 5 on working days incomin ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Area Code 416
Area is the measure of a region's size on a surface. The area of a plane region or ''plane area'' refers to the area of a shape or planar lamina, while ''surface area'' refers to the area of an open surface or the boundary of a three-dimensional object. Area can be understood as the amount of material with a given thickness that would be necessary to fashion a model of the shape, or the amount of paint necessary to cover the surface with a single coat. It is the two-dimensional analogue of the length of a curve (a one-dimensional concept) or the volume of a solid (a three-dimensional concept). Two different regions may have the same area (as in squaring the circle); by synecdoche, "area" sometimes is used to refer to the region, as in a "polygonal area". The area of a shape can be measured by comparing the shape to squares of a fixed size. In the International System of Units (SI), the standard unit of area is the square metre (written as m2), which is the area of a square ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Mississauga, Ontario
Mississauga is a Canadian city in the province of Ontario. Situated on the north-western shore of Lake Ontario in the Regional Municipality of Peel, it borders Toronto (Etobicoke) to the east, Brampton to the north, Milton to the northwest, and Oakville to the southwest. With a population of 717,961 as of 2021, Mississauga is the seventh-most populous municipality in Canada, third-most in Ontario, and second-most in the Greater Toronto Area (GTA) after Toronto itself. However, for the first time in its history, the city's population declined according to the 2021 census, from a 2016 population of 721,599 to 717,961, a 0.5 per cent decrease. The growth of Mississauga was initially attributed to its proximity to Toronto. However, during the latter half of the 20th century, the city attracted a diverse and multicultural population. Over time, it built up a thriving, transit-oriented central business district of its own, which is now known as Mississauga City Centre. Malt ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Toronto
Toronto ( , locally pronounced or ) is the List of the largest municipalities in Canada by population, most populous city in Canada. It is the capital city of the Provinces and territories of Canada, Canadian province of Ontario. With a population of 2,794,356 in 2021, it is the List of North American cities by population, fourth-most populous city in North America. The city is the anchor of the Golden Horseshoe, an urban agglomeration of 9,765,188 people (as of 2021) surrounding the western end of Lake Ontario, while the Greater Toronto Area proper had a 2021 population of 6,712,341. As of 2024, the census metropolitan area had an estimated population of 7,106,379. Toronto is an international centre of business, finance, arts, sports, and culture, and is recognized as one of the most multiculturalism, multicultural and cosmopolitanism, cosmopolitan cities in the world. Indigenous peoples in Canada, Indigenous peoples have travelled through and inhabited the Toronto area, ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Markham, Ontario
Markham () is a city in Regional Municipality of York, York Region, Ontario, Canada. It is approximately northeast of Downtown Toronto. In the Canada 2021 Census, 2021 Census, Markham had a population of 338,503, which ranked it the largest in York Region, fourth largest in the Greater Toronto Area (GTA), and List of the largest municipalities in Canada by population, 16th largest in Canada. The city gained its name from the first Lieutenant-Governor of Upper Canada, John Graves Simcoe (in office 1791–1796), who named the area after his friend, William Markham (bishop), William Markham, the Archbishop of York from 1776 to 1807. Indigenous people lived in the area of present-day Markham for thousands of years before Europeans arrived in the area. The first European settlement in Markham occurred when William Moll Berczy, William Berczy, a German artist and developer, led a group of approximately sixty-four German families to North America. While they planned to settle in New ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Direct Inward Dial
Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate private branch exchange (PBX) systems. The feature provides service for multiple telephone numbers over one or more analog or digital physical circuits to the PBX, and transmits the dialed telephone number to the PBX so that a PBX extension is directly accessible for an outside caller, possibly by-passing an auto-attendant. Plain old telephone service For direct inward dialing service, the telephone company provides one or more trunk lines to the customer for connection to the customer's PBX, and allocates a range of telephone numbers to the customer. Calls to such numbers are forwarded to the customer's PBX via the trunks. As calls are presented to the PBX, the dialed telephone number is signaled to the PBX with Dialed Number Identification Service (DNIS) using a prearranged, usually partial format, e.g., t ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Answering Service
A call centre ( Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or information inquiries from consumers. Outbound call centres are usually operated for sales purposes such as telemarketing, for solicitation of charitable or political donations, debt collection, market research, emergency notifications, and urgent/critical needs blood banks. A contact centre is a further extension of call centres telephony based capabilities, administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and email. A call center was previously seen as an open workspace for call center agents, with workstations that included a computer and d ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
