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Business Process Management
Business process management (BPM) is the discipline in which people use various methods to Business process discovery, discover, Business process modeling, model, Business analysis, analyze, measure, improve, optimize, and Business process automation, automate business processes. Any combination of methods used to manage a company's business processes is BPM. Processes can be structured and repeatable or unstructured and variable. Though not required, enabling technologies are often used with BPM. As an approach, BPM sees processes as important assets of an organization that must be understood, managed, and developed to announce and deliver value-added products and services to clients or customers. This approach closely resembles other total quality management or continual improvement process methodologies. ISO 9000:2015 promotes the process approach to managing an organization. ...promotes the adoption of a process approach when developing, implementing and improving the effe ...
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Business Process Discovery
Business process discovery (BPD) related to business process management and process mining is a set of techniques that manually or automatically construct a representation of an organisations' current business processes and their major process variations. These techniques use data recorded in the existing organisational methods of work, documentations, and technology systems that run business processes within an organisation. The type of data required for process discovery is called an event log. Any record of data that contains the case id (a unique identifier that is helpful in grouping activities belonging to the same case), activity name (description of the activity taking place), and timestamp. Such a record qualifies for an event log and can be used to discover the underlying process model. The event log can contain additional information related to the process, such as the resources executing the activity, the type or nature of the events, or any other relevant details. Process ...
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Program Management
Program management deals with overseeing a group or several projects that align with a company’s organizational strategy, goals, and mission. These Project, projects, are intended to improve an Organizational performance, organization's performance. Program management is distinct from Program management#Comparison with project management, ''project'' management. Many programs focus on delivering a capability to change and are normally designed to deliver the organization's strategy or business transformation. Program management also emphasizes the coordinating and prioritizing of Resource (project management), resources across projects, managing links between the projects and the overall costs and risks of the program. Summary Program management is used in many business sectors such as business transformation, change management, construction, engineering, Event management, event planning, health care and information technology. In the defense sector, it is the preferred ap ...
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SIPOC
In process improvement, SIPOC or suppliers, inputs, process, outputs and customers (sometimes in the reversed order: COPIS) is a tool that summarizes the inputs and outputs of one or more business processes in table form, with each of the words forming a column in the table used in the analysis. It is used to define a business process from beginning to end before work on process improvement begins. History It was in use at least as early as the total quality management programs of the late 1980s and continues to be used today in Six Sigma, lean manufacturing, and business process management. COPIS variant To emphasize putting the needs of the customer foremost, the tool is sometimes called COPIS and the process information is filled out in reverse order by starting with the customer and working upstream to the supplier. Use The SIPOC is often presented at the outset of process improvement efforts such as kaizen events or during the "define" phase of the DMAIC process. It ...
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Six Sigma
Six Sigma (6σ) is a set of techniques and tools for process improvement. It was introduced by American engineer Bill Smith while working at Motorola in 1986. Six Sigma strategies seek to improve manufacturing quality by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes. This is done by using empirical and statistical quality management methods and by hiring people who serve as Six Sigma experts. Each Six Sigma project follows a defined methodology and has specific value targets, such as reducing pollution or increasing customer satisfaction. The term ''Six Sigma'' originates from statistical quality control, a reference to the fraction of a normal curve that lies within six standard deviations of the mean, used to represent a defect rate. History Motorola pioneered Six Sigma, setting a "six sigma" goal for its manufacturing business. It registered Six Sigma as a service mark on June 11, 1991 (); on December 28, ...
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Workflow
Workflow is a generic term for orchestrated and repeatable patterns of activity, enabled by the systematic organization of resources into processes that transform materials, provide services, or process information. It can be depicted as a sequence of operations, the work of a person or group, the work of an organization of staff, or one or more simple or complex mechanisms. From a more abstract or higher-level perspective, workflow may be considered a view or representation of real work. The flow being described may refer to a document, service, or product that is being transferred from one step to another. Workflows may be viewed as one fundamental building block to be combined with other parts of an organization's structure such as information technology, teams, projects and hierarchies. Historical development The development of the concept of a workflow occurred above a series of loosely defined, overlapping eras. Beginnings in manufacturing The modern history of wor ...
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Workflow Management System
A workflow management system (WfMS or WFMS) provides an infrastructure for the set-up, performance, and monitoring of a defined sequence of tasks arranged as a workflow application. International standards There are several international standards-setting bodies in the field of workflow management: * Workflow Management Coalition * World Wide Web Consortium * Organization for the Advancement of Structured Information Standards * WS-BPEL 2.0 (integration-centric) and WS-BPEL4People (human task-centric), published by the OASIS Standards Body. The underlying theoretical basis of workflow management is the mathematical concept of a Petri net. Each of the workflow models has tasks (nodes) and dependencies between the nodes. Tasks are activated when the dependency conditions are fulfilled. Workflows for people WfMS allows the user to define different workflows for different types of jobs or processes. For example, in a manufacturing setting, a design document might be automatically ...
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Application Software
Application software is any computer program that is intended for end-user use not operating, administering or programming the computer. An application (app, application program, software application) is any program that can be categorized as application software. Common types of applications include word processor, media player and accounting software. The term ''application software'' refers to all applications collectively and can be used to differentiate from system and utility software. Applications may be bundled with the computer and its system software or published separately. Applications may be proprietary or open-source. The short term ''app'' (coined in 1981 or earlier) became popular with the 2008 introduction of the iOS App Store, to refer to applications for mobile devices such as smartphones and tablets. Later, with introduction of the Mac App Store (in 2010) and Windows Store (in 2011), the term was extended in popular use to include desktop a ...
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Middleware
Middleware is a type of computer software program that provides services to software applications beyond those available from the operating system. It can be described as "software glue". Middleware makes it easier for software developers to implement communication and input/output, so they can focus on the specific purpose of their application. It gained popularity in the 1980s as a solution to the problem of how to link newer applications to older legacy systems, although the term had been in use since 1968. In distributed applications The term is most commonly used for software that enables communication and management of data in distributed applications. An IETF workshop in 2000 defined middleware as "those services found above the transport (i.e. over TCP/IP) layer set of services but below the application environment" (i.e. below application-level APIs). In this more specific sense ''middleware'' can be described as the hyphen ("-") in '' client-server'', or the ''-to-'' ...
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Business Process Modeling
Business process modeling (BPM) is the action of capturing and representing business processes, processes of an enterprise (i.e. modeling them), so that the current business processes may be analyzed, applied securely and consistently, improved, and automated. BPM is typically performed by business analysts, with subject matter experts collaborating with these teams to accurately model processes. It is primarily used in business process management, software development, or systems engineering. Alternatively, process models can be directly modeled from IT systems, such as event logs. Overview According to the Association of Business Process Management Professionals (ABPMP), business process modeling is one of the five key disciplines within business process management, Business Process Management (BPM).Association of Business Process Management Professionals ABPMP (publisher): ''Guide to the Business Process Management common body of knowledge - BPM CBOK®'' in the translated ...
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Job Shop Scheduling
Job-shop scheduling, the job-shop problem (JSP) or job-shop scheduling problem (JSSP) is an optimization problem in computer science and operations research. It is a variant of optimal job scheduling. In a general job scheduling problem, we are given ''n'' jobs ''J''1, ''J''2, ..., ''Jn'' of varying processing times, which need to be scheduled on ''m'' machines with varying processing power, while trying to minimize the makespan – the total length of the schedule (that is, when all the jobs have finished processing). In the specific variant known as ''job-shop scheduling'', each job consists of a set of ''operations'' ''O''1, ''O''2, ..., ''On'' which need to be processed in a specific order (known as ''precedence constraints''). Each operation has a ''specific machine'' that it needs to be processed on and only one operation in a job can be processed at a given time. A common relaxation is the flexible job shop, where each operation can be processed ...
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Output (economics)
In economics, output is the quantity and quality of goods or services produced in a given time period, within a given economic network, whether consumed or used for further production. The economic network may be a firm, industry, or nation. The concept of national output is essential in the field of macroeconomics Macroeconomics is a branch of economics that deals with the performance, structure, behavior, and decision-making of an economy as a whole. This includes regional, national, and global economies. Macroeconomists study topics such as output (econ .... It is national output that makes a country rich, not large amounts of money. H.L Ahuja (1978). '' Macro-development economics: an analytical approach''. Definition Output is the result of an economic process that has used inputs to produce a product or service that is available for sale or use somewhere else. ''Net output'', sometimes called ''netput'' is a quantity, in the context of production, that is posi ...
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Production (economics)
Production is the process of combining various inputs, both material (such as metal, wood, glass, or plastics) and immaterial (such as plans, or knowledge) in order to create output. Ideally this output (economics), output will be a goods and services, good or service which has value (economics), value and contributes to the utility (economics), utility of individuals. The area of economics that focuses on production is called production theory, and it is closely related to the consumption (or consumer) theory of economics. The production process and output directly result from productively utilising the original inputs (or factors of production). Known as primary producer goods or services, land, labour, and capital are deemed the three fundamental factors of production. These primary inputs are not significantly altered in the output process, nor do they become a whole component in the product. Under classical economics, materials and energy are categorised as secondary factors a ...
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