Web content lifecycle
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The web content lifecycle is the
multi-disciplinary Interdisciplinarity or interdisciplinary studies involves the combination of multiple academic disciplines into one activity (e.g., a research project). It draws knowledge from several other fields like sociology, anthropology, psychology, ec ...
and often complex process that
web content Web content is the text, visual or audio content that is made available online and user encountered as part of the online usage and experience on websites. It may include text, images, sounds and audio, online videos, among other items placed wi ...
undergoes as it is managed through various
publishing Publishing is the activity of making information, literature, music, software and other content available to the public for sale or for free. Traditionally, the term refers to the creation and distribution of printed works, such as books, newsp ...
stages. Authors describe multiple "stages" (or "phases") in the web content lifecycle, along with a set of capabilities such as
records management Records management, also known as records and information management, is an organizational function devoted to the management of information in an organization throughout its life cycle, from the time of creation or receipt to its eventual dispos ...
,
digital asset management Digital asset management (DAM) and the implementation of its use as a computer application is required in the collection of digital assets to ensure that the owner, and possibly their delegates, can perform operations on the data files. Termi ...
,
collaboration Collaboration (from Latin ''com-'' "with" + ''laborare'' "to labor", "to work") is the process of two or more people, entities or organizations working together to complete a task or achieve a goal. Collaboration is similar to cooperation. Most ...
, and
version control In software engineering, version control (also known as revision control, source control, or source code management) is a class of systems responsible for managing changes to computer programs, documents, large web sites, or other collections o ...
that may be supported by various
technologies Technology is the application of knowledge to reach practical goals in a specifiable and reproducible way. The word ''technology'' may also mean the product of such an endeavor. The use of technology is widely prevalent in medicine, science, ...
and
processes A process is a series or set of activities that interact to produce a result; it may occur once-only or be recurrent or periodic. Things called a process include: Business and management *Business process, activities that produce a specific se ...
. One recognized technology for managing the web content lifecycle is a
web content management system A web content management system (WCM or WCMS) is a software content management system (CMS) specifically for web content. It provides website authoring, collaboration, and administration tools that help users with little knowledge of web programm ...
. Concepts often considered in the web content lifecycle include
project management Project management is the process of leading the work of a team to achieve all project goals within the given constraints. This information is usually described in project documentation, created at the beginning of the development process. T ...
,
information management Information management (IM) concerns a cycle of organizational activity: the acquisition of information from one or more sources, the custodianship and the distribution of that information to those who need it, and its ultimate disposal throug ...
,
information architecture Information architecture (IA) is the structural design of shared information environments; the art and science of organizing and labelling websites, intranets, online communities and software to support usability and findability; and an emerging ...
, and, more recently,
content strategy Content strategy is the planning, development, and management of content—written or in other media. The term has been particularly common in web development since the late 1990s. It is a recognized field in user experience design, and it also dra ...
,
website governance Website governance is an organization's structure of staff and the Web content management system, technical systems, policy, policies and procedures to maintain and manage a website. Website governance applies to both Internet and Intranet sites ...
, and semantic publishing.


Stages

Various authors have proposed different "stages" or "phases" in the content lifecycle. Broadly speaking, the stages include content creation/development,
revision Revision is the process of revising. More specifically, it may refer to: * Update, a modification of software or a database * Revision control, the management of changes to sets of computer files * ''ReVisions'', a 2004 anthology of alternate hi ...
,
distribution Distribution may refer to: Mathematics * Distribution (mathematics), generalized functions used to formulate solutions of partial differential equations *Probability distribution, the probability of a particular value or value range of a vari ...
, and
archiving An archive is an accumulation of historical records or materials – in any medium – or the physical facility in which they are located. Archives contain primary source documents that have accumulated over the course of an individual or ...
. The lifecycle processes, actions, content status, and content management roles may differ from model to model based on organizational strategies, needs, requirements, and capabilities.


Two stages

In 2003, McKeever described "two iterative phases": "the collection of content, and the delivery or publishing of that content on the Web." She also explains a Web Content Management (WCM) "four layer hierarchy"ócontent, activity, outlet, and audienceóintended to illustrate the breadth of WCM.


Three stages

Bob Boiko's ''Content Management Bible'' emphasizes three major parts: collect (creation and editing is much more than simply collecting), manage (workflows, approvals, versioning, repository, etc.), and publish. These concepts are graphically displayed in a Content Management Possibilities poster developed by Boiko. The poster details such
content management Content management (CM) is a set of processes and technologies that supports the collection, managing, and publishing of information in any form or medium. When stored and accessed via computers, this information may be more specifically referre ...
concepts as
metadata Metadata is "data that provides information about other data", but not the content of the data, such as the text of a message or the image itself. There are many distinct types of metadata, including: * Descriptive metadata – the descriptive ...
,
syndication Syndication may refer to: * Broadcast syndication, where individual stations buy programs outside the network system * Print syndication, where individual newspapers or magazines license news articles, columns, or comic strips * Web syndication, ...
,
workflow A workflow consists of an orchestrated and repeatable pattern of activity, enabled by the systematic organization of resources into processes that transform materials, provide services, or process information. It can be depicted as a sequence o ...
s, repositories, and
database In computing, a database is an organized collection of data stored and accessed electronically. Small databases can be stored on a file system, while large databases are hosted on computer clusters or cloud storage. The design of databases ...
s. Gerry McGovern also sees three "processes," designating them creation, editing, and publishing.


Four stages

JoAnn Hackos' ''Content Management for Dynamic Web Delivery'' argues for four "components": authoring, repository, assembly/linking, and publishing. In ''Managing Enterprise Content'', Ann Rockley argues for the planning of content reuse through four stages: create, review, manage, deliver. A stage can have sub-stages; for example, the "create" stage has three sub-stages: planning, design, and authoring and revision. She notes that content is often created by individuals working in isolation inside an enterprise (the coined term is the Content Silo Trap). To counter this content silo effect, she recommends using a "unified content strategy," "a repeatable method of identifying all content requirements up front, creating consistently structured content for reuse, managing that content in a definitive source, and assembling content on demand to meet your customersí needs."


Five stages

Nakano described five "collaboration operations": Submit, Compare, Update, Merge, and Publish. The State government of Victoria (Australia) produced a flowchart with a diagrammatic view of the web content lifecycle with five stages: Develop, Quality Approval, Publish, Unpublish, and Archive. Some of the stages include sub-stages (for example, Archive consists of Storage, Archived, and Disposed) intended to further delineate content status. In addition, this model depicts three aspectsóStatus, Process, and Rolesóas part of the flow for web content. The four roles in this model are content
author An author is the writer of a book, article, play, mostly written work. A broader definition of the word "author" states: "''An author is "the person who originated or gave existence to anything" and whose authorship determines responsibility f ...
, content quality manager, business quality manager, and
records manager A records manager is the professional responsible for records management in an organization. This role has evolved over time and takes many forms, with many related areas of knowledge required for professional competency. Records managers are foun ...
. The AIIM speaks of managing content to achieve business goals. AIIM ECM 101 Poster from 2003, and the AIIM Solving the ECM Puzzle Poster from 2005, present the same five stages: Capture, Manage, Store, Deliver, Preserve.


Six stages

The Content Management Lifecycle Poster devised by CM Pros suggests six "steps": #Plan #Develop #Manage #Deploy #Preserve #Evaluate Each step contains sub-steps. For example, step 1, Plan, consists of Align, Analyze, Model, and Design; and step 2, Develop, consists of Create, Capture, Collect, Categorize, and Edit. There is also another six stage model based on the concept of
product lifecycle In industry, Product Lifecycle Management (PLM) is the process of managing the entire lifecycle of a product from its inception through the engineering, design and manufacture, as well as the service and disposal of manufactured products. PL ...
: #Goal setting #Creation #Publishing #Promoting #Maintaining #Retirement


Seven stages

Bob Doyle suggests seven stages of the Web content lifecycle: #Organization #Creation #Storage #Workflow #Versioning #Publishing #Archives Doyle argues for seven stages based on the psychologist George A. Miller's famed magical number "seven plus or minus two" limit on human information processing. He notes this is merely a suggestion and that one should "add or subtract a couple of your own favorites."


Governance rather than workflow

In a 2005 article, Woods addressed governance of the content lifecycle. In his model, there are categories of issues to address, rather than a simple, cradle-to-grave pathway. He writes that most content governance questions fall into one of the following categories: * Legacy Content Migration * Template Considerations * New Content Creation * Content Modification and Reuse *
Version Control In software engineering, version control (also known as revision control, source control, or source code management) is a class of systems responsible for managing changes to computer programs, documents, large web sites, or other collections o ...
and Site Rollback * Content Rotation and the End of the Road * Monitoring Progress, Managing for Success More recently,
Kristina Halvorson Kristina Halvorson is an American writer, entrepreneur, speaker, podcaster, and expert on the subject of content strategy. She is the founder and CEO of Brain Traffic. Education and career In 1998, after graduating from St. Olaf College, Halv ...
has humorously suggested 15 discrete steps in the web content lifecycle: Audit, Analyze, Strategize, Categorize, Structure, Create, Revise, Revise, Revise, Approve, Tag, Format, Publish, Update, Archive.


Role of technologies

Enterprise content management Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval and distribution. Systems using ECM generally provide a secure ...
as a
business strategy In the field of management, strategic management involves the formulation and implementation of the major goals and initiatives taken by an organization's managers on behalf of stakeholders, based on consideration of resources and an assessmen ...
might incorporate
web content management A web content management system (WCM or WCMS) is a software content management system (CMS) specifically for web content. It provides website authoring, collaboration, and administration tools that help users with little knowledge of web programm ...
: A
web content management system A web content management system (WCM or WCMS) is a software content management system (CMS) specifically for web content. It provides website authoring, collaboration, and administration tools that help users with little knowledge of web programm ...
can support and enhance certain processes because of automation, including
document management A document management system (DMS) is usually a computerized system used to store, share, track and manage files or documents. Some systems include history tracking where a log of the various versions created and modified by different users is r ...
,
template Template may refer to: Tools * Die (manufacturing), used to cut or shape material * Mold, in a molding process * Stencil, a pattern or overlay used in graphic arts (drawing, painting, etc.) and sewing to replicate letters, shapes or designs ...
s, and
workflow A workflow consists of an orchestrated and repeatable pattern of activity, enabled by the systematic organization of resources into processes that transform materials, provide services, or process information. It can be depicted as a sequence o ...
management. However, the absence of well defined roles and process governance will greatly dilute the effectiveness of any technology intended to augment/enhance the publishing process overall.


Role of information management

Information management Information management (IM) concerns a cycle of organizational activity: the acquisition of information from one or more sources, the custodianship and the distribution of that information to those who need it, and its ultimate disposal throug ...
describes the "organization of and control over the structure, processing, and delivery of information." The goal of information lifecycle management is to use policies, operations, and infrastructure to manage information throughout its useful life. However, businesses struggle to manage their data and information. Using
semantic markup Semantic HTML is the use of HTML markup to reinforce the semantics, or meaning, of the information in web pages and web applications rather than merely to define its presentation or look. Semantic HTML is processed by traditional web browse ...
in the publishing process is part of semantic publishing. Tim-Berners Lee's original vision for the Semantic Web has yet to be realized, but many
projects A project is any undertaking, carried out individually or collaboratively and possibly involving research or design, that is carefully planned to achieve a particular goal. An alternative view sees a project managerially as a sequence of even ...
in various research areas are underway.


See also

*
Website governance Website governance is an organization's structure of staff and the Web content management system, technical systems, policy, policies and procedures to maintain and manage a website. Website governance applies to both Internet and Intranet sites ...
*
Content management Content management (CM) is a set of processes and technologies that supports the collection, managing, and publishing of information in any form or medium. When stored and accessed via computers, this information may be more specifically referre ...
*
Information management Information management (IM) concerns a cycle of organizational activity: the acquisition of information from one or more sources, the custodianship and the distribution of that information to those who need it, and its ultimate disposal throug ...
* Semantic publishing *
Web content management system A web content management system (WCM or WCMS) is a software content management system (CMS) specifically for web content. It provides website authoring, collaboration, and administration tools that help users with little knowledge of web programm ...


References


Further reading

* In an April 2009 research articl
Semantic Publishing: the coming revolution in scientific journal publishing
David Shotton described recent developments in Web technologies can be used for semantic enhancement of scholarly journal articles.


External links


CM Pros' CM Lifecycle poster

The Content Management Possibilities Poster

The Content Management Lifecycle Explained - Aligning Business Process and Content Management
{{DEFAULTSORT:Web Content Lifecycle Web content Website management