Macy's Furniture Gallery
Macy's, originally R. H. Macy & Co., and stylized as macy*s, is an
American department store chain owned by
Macy's, Inc. that is one of
two department store chains owned by the company, with the other being
Bloomingdale's. As of July 2016[update], the
operates 669 department store locations in the continental United
States, Hawaii, Puerto Rico, and Guam, including the Herald Square
flagship location in Midtown Manhattan, New York City.
Macy's has conducted the annual
Macy's Thanksgiving Day Parade
Macy's Thanksgiving Day Parade in New
York City since 1924 and has sponsored the city's annual Fourth of
July fireworks display since 1976.
Macy's Herald Square
Macy's Herald Square is one of the
largest department stores in the world. The flagship store covers
almost an entire
New York City
New York City block, features about 1.1 million
square feet of retail space, includes additional space for offices and
storage, and serves as the endpoint for
Macy's annual Thanksgiving Day
parade. The value of
Herald Square has been estimated at around $3
Macy's was the largest U.S. department store company by retail
Macy's was the 15th-largest retailer in the United States for
2014 by revenue.
1.1 Early history
1.2 Expansion and bankruptcy
1.3 1994–2005: Merger with Federated Department Stores
1.4 2005–06: Acquisition of May Department Stores
3 See also
5 External links
Macy's Herald Square
Herald Square in 1907.
The same location in 2010.
Macy's was founded by Rowland Hussey Macy, who between 1843 and 1855
opened four retail dry goods stores, including the original Macy's
store in downtown Haverhill, Massachusetts, established in 1851 to
serve the mill industry employees of the area. They all failed, but he
learned from his mistakes. Macy moved to
New York City
New York City in 1858 and
established a new store named "R. H. Macy & Co." on Sixth Avenue
between 13th and 14th Streets, which was far north of where other dry
goods stores were at the time.:1102 On the company's first day of
business on October 28, 1858 sales totaled US$11.08, equal to $312.83
today. From the beginning,
Macy's logo has included a star, which
comes from a tattoo that Macy got as a teenager when he worked on a
Nantucket whaling ship, the Emily Morgan.
As the business grew,
Macy's expanded into neighboring buildings,
opening more and more departments, and used publicity devices such as
a store Santa Claus, themed exhibits, and illuminated window displays
to draw in customers.:945–6 It also offered a money back
guarantee, although it accepted only cash into the 1950s. The store
also produced its own made-to-measure clothing for both men and women,
assembled in an on-site factory.:1102
In 1875, Macy took on two partners, Robert M. Valentine (1850–1879),
a nephew; and Abiel T. La Forge (1842–1878) of Wisconsin, who was
the husband of a cousin. Macy died in 1877 from inflammatory
kidney disease (then known as Bright's disease). La Forge died the
following year, and Valentine died in 1879. Ownership of the
company remained in the Macy family until 1895, when the company, now
called "R. H. Macy & Co.", was acquired by
Isidor Straus and his
brother Nathan Straus, who had previously held a license to sell china
and other goods in the
In 1902, the flagship store moved uptown to
Herald Square at 34th
Street and Broadway, so far north of the other main dry goods emporia
that it had to offer a steam wagonette to transport customers from
14th Street to 34th Street. Although the
Herald Square store
initially consisted of just one building, it expanded through new
construction, eventually occupying almost the entire block bounded by
Seventh Avenue on the west, Broadway on the east, 34th Street on the
south and 35th Street on the north, with the exception of a small
pre-existing building on the corner of 35th Street and Seventh Avenue
and another on the corner of 34th Street and Broadway. This latter
5-story building was purchased by Robert H. Smith in 1900 for $375,000
(equivalent to $11 million in 2018) – an incredible sum at the
time – with the idea of getting in the way of
Macy's becoming the
largest store in the world: it is largely supposed that Smith, who was
a neighbor of the
Macy's store on 14th Street, was acting on behalf of
Siegel-Cooper, which had built what they thought was the world's
largest store on Sixth Avenue in 1896.
Macy's ignored the tactic, and
simply built around the building, which now carries
bag" sign by lease arrangement. In 1912,
Isidor Straus died in the
sinking of the Titanic at the age of 67 with his wife, Ida.
The original Broadway store was designed by architects De Lemos &
Cordes, was built in 1901–02 by the
Fuller Company and has a
Palladian facade, but has been updated in many details. There were
further additions to the west in 1924 and 1928, and the Seventh Avenue
building in 1931, all designed by architect Robert D. Kohn, the newer
buildings were increasingly
Art Deco in style. In 2012, Macy's
began the first full renovation of the iconic
Herald Square flagship
store at a reported cost of US$400,000,000. Studio V
Architecture, a New York-based firm, was the overall Master Plan
architect of the project. Studio V's fresh design of the department
store raised controversy over the nature of contemporary design and
The building was added to the
National Register of Historic Places
National Register of Historic Places as
National Historic Landmark
National Historic Landmark in 1978. The store has several
wooden escalators still in operation.
Expansion and bankruptcy
The problem of pre-existing buildings also presented itself when
Macy's built a store on
Queens Boulevard in Elmhurst, in the New York
City borough of Queens. This resulted in a unique round department
store on 90 percent of the lot, with a small privately owned house on
Macy's no longer fully occupies this building, which now
Queens Place Mall, with
Macy's Furniture Gallery as a
tenant; instead it moved its full outlet to the nearby
This relocation was the result of
Macy's merger with Federated
Department Stores, the parent company of Abraham & Straus, in
1994, which led to the latter being absorbed by the former.
More distant acquisitions included Lasalle & Koch (Toledo, 1924),
Davison-Paxon-Stokes (Atlanta, 1929), L. Bamberger & Co. (Newark,
1929), O'Connor Moffat & Company (San Francisco, 1945) and John
Taylor Dry Goods Co. (Kansas City, 1947). O'Connor Moffat was renamed
Macy's San Francisco in 1947, later becoming
Macy's California, and
John Taylor was renamed
Macy's Missouri-Kansas in 1949. Stores in
Toledo retained the
Lasalle's name until 1981, joining the
Missouri-Kansas stores to become
Macy's Midwest. The Toledo stores
were sold to
Elder-Beerman in 1986.
Macy's West flagship store in San Francisco
Macy's New York began opening stores outside of its historic New York
City–Long Island trade area in 1983 with a location at Aventura Mall
Aventura, Florida (a suburb of Miami), followed by several
Plantation, Florida (now relocated from the Fashion Mall
to the Broward Mall since the Burdine's acquisition), Houston, New
Orleans, and Dallas.
Atlanta was renamed
in early 1985 with the consolidation of an early incarnation of Macy's
Midwest (former Taylor and
Lasalle's stores in Kansas City and Toledo,
respectively), but late in 1985,
Macy's sold the former Midwest
locations. Bamberger's, which had aggressively expanded throughout New
Jersey, into the Greater Philadelphia Metropolitan area in the 1960s
and 1970s as well as into Nanuet, New York (southern Rockland County),
and into the
Baltimore metropolitan area
Baltimore metropolitan area in the early 1980s, was
New Jersey in 1986.
In 1986 Edward Finkelstein, Chairman & CEO of R. H. Macy &
Co., Inc., led a leveraged buy-out of the company and subsequently
engaged in a takeover battle for Federated Department Stores, Inc., in
1988 that he lost to Canada's Campeau Corporation. As part of its
settlement with Campeau,
Macy's purchased Federated's
Bullock's and its high-end Bullocks
I. Magnin divisions. It followed with a reorganization of
its divisions into
Macy's Northeast (former
Macy's New York and Macy's
Atlanta stores plus Macy's
New York's operations in Texas, Florida and Louisiana), and Macy's
California, the latter including a semi-autonomous I. Magnin/Bullocks
Wilshire organization. The
Bullocks Wilshire stores were renamed I.
Magnin in 1989.
Subsequently, R. H. Macy & Co., Inc., filed for Chapter 11
bankruptcy protection on January 27, 1992, after which point its banks
brought in a new management team, which shut several underperforming
stores, jettisoned two-thirds of the luxury
I. Magnin chain, and
Macy's to two divisions,
Macy's East and
New York City
New York City was a division of
Macy's, Inc. It is the
operating successor to the original R.H. Macy & Co., Inc. and
Macy's department stores in the northeast U.S. and Puerto
Rico. Over the years it has been known as
Macy's New York and Macy's
Northeast. On February 1, 2006,
Macy's East assumed operating control
over the Filene's, Strawbridge's, many of the
Kaufmann's stores in
upstate New York and the
Hecht's stores in Pennsylvania, Maryland,
D.C. and northern Virginia. These locations assumed the
officially on September 9, 2006. In 2008
Macy's East took over the
Macy's North division.
In May 1993,
Macy's announced the planned fall 1994 launch of TV
Macy's, the retailer's own home shopping channel, in conjunction with
Don Hewitt, Thomas Leahy and Cablevision.
1994–2005: Merger with Federated Department Stores
At the start of 1994, Federated began pursuing a merger with Macy's.
R. H. Macy & Co. merged with
Federated Department Stores
Federated Department Stores on
December 19, 1994. Following the merger, the reorganized
its headquarters to Cincinnati,
Ohio under the name Federated
Department Stores. Federated promptly shut down the remainder of the
I. Magnin chain, converting several to
Bullock's and selling
four in Carmel, Beverly Hills, San Diego and Phoenix to Saks Fifth
Avenue. Federated also merged its Abraham & Straus/Jordan Marsh
division with the new "
Macy's East" organization based in New York,
renaming the Abraham & Straus stores in metropolitan New York with
Macy's nameplate in 1995, and then erasing the Jordan Marsh
New England in early 1996.
Federated followed that by leading a bid in mid-1995 to acquire the
bankrupt Woodward & Lothrop/John Wanamaker organization in the
mid-Atlantic region, a bid it lost to rival group led by long-time
rival and future acquisition target The May Department Stores Company.
Instead Federated soon agreed to purchase Broadway Stores, Inc. (owner
of The Broadway, Emporium and
Weinstock's stores in California,
Arizona, Nevada and New Mexico), from its majority shareholder, Sam
Zell, thereby gaining a leading position in Southern California and a
dominant one in the Northern California marketplace. In early 1996
Federated dissolved Broadway Stores, incorporating the majority of its
Macy's West, rebadging them as
Macy's and using the
opportunity to retire the
Bullock's name. Several of the redundant
Broadway locations were used to establish
Bloomingdale's on the West
Coast, while many other were sold to Sears.
In 2001 Federated dissolved its
Stern's division in the New York
metropolitan area, with the bulk of the stores being absorbed into
Macy's East. Additionally, in July 2001 it acquired the Liberty House
chain with department and specialty stores in
Hawaii and Guam,
consolidating it with
In early 2003 Federated closed the majority of its historic Davison's
Atlanta (operating as
Macy's since 1985), rebranding its
Atlanta division Rich's with the unwieldy name, Rich's–Macy's.
The downtown location—formerly the
Davison's flagship store at 180
Peachtree Street – was shuttered at this time as well. The original
Lenox Square and
Perimeter Mall locations were extensively
remodeled and opened in October 2003 as the first Bloomingdale's
stores in Atlanta. The company rapidly followed suit in May 2003 with
similar rebranding announcements for its other nameplates,
Goldsmith's in Memphis, Lazarus in the lower Midwest, and The
Bon Marché in the Pacific Northwest.
On March 6, 2005, the Bon-Macy's, Burdines-Macy's, Goldsmith's-Macy's,
Lazarus-Macy's, and Rich's-
Macy's stores were renamed as simply
"Macy's", the first two as the new
Macy's West and
divisions respectively and the later three as part of the Macy's
Central division. As of July 2005,
Macy's had 424 stores throughout
2005–06: Acquisition of May Department Stores
On February 28, 2005, Federated agreed to terms of a deal to acquire
The May Department Stores Company
The May Department Stores Company for $11 billion (equivalent to
$13.8 billion in 2018) in stock, creating the nation's second
largest department store chain with $30 billion (equivalent to
$37.6 billion in 2018) in annual sales and more than 1,000
On July 28, 2005, Federated announced, based on the success of
converting its own regional brands to the
Macy's name, its plans to
similarly convert 330 regional department stores owned by the May
Company (as May Department Stores was generally referred to) to the
Macy's nameplate. This included May's
Marshall Field's (which had just
been purchased by the May Company from Target in 2004), Kaufmann's,
Famous-Barr, Filene's, Foley's, Hecht's, The Jones Store, L. S. Ayres,
Meier & Frank, Robinsons-May, and Strawbridge & Clothier
chains, pending approval of the merger by federal regulators.
The rebranding of the May stores was disliked in Chicago and elsewhere
because the stores were regarded as beloved local institutions. The
renaming of Filene's, Marshall Field's, and Kaufmann's, which were
well known for their downtown flagship stores and local traditions
provoked the most outrage. For example,
Kaufmann's operated the
Celebrate the Season Parade
Celebrate the Season Parade which was traditionally
broadcast live throughout the Commonwealth of
television. Many customers publicly vowed to never again shop at the
renamed May stores and to switch to competitors. Prominent film critic
Roger Ebert voiced the grief of many Chicagoans at the loss of Field's
when he wrote in his column on September 21, 2005:
I thought the day would never come. I am looking at my Field's charge
card, which I have cut up into tiny pieces. They look like little
tears the color of money.
On January 12, 2006, Federated announced its plans to divest May
Company's Lord & Taylor division by the end of 2006 before
converting and closing seven stores. On June 22, 2006, Macy's
announced that NDRC Equity Partners, LLC would purchase Lord &
Taylor for US$1.2 billion (equivalent to $1.46 billion in
2018), and completed the sale in October 2006.
Exterior of a typical ex-
Marshall Field's suburban
Macy's store at
Westfield Hawthorn in Vernon Hills, Illinois
Macy's Lifestyle Store in
Fairview, Texas opened on August 5, 2009
By September 9, 2006, after renaming the former May Company stores,
Macy's operated approximately 850 stores in the United States. To
promote its largest and most recent expansion,
Macy's used a version
Martha and the Vandellas
Martha and the Vandellas hit song, "Dancing in the Street", in
its advertising. Also, the company took props from its annual
Thanksgiving Day parade to various re-labeled stores throughout the
nation, in what the company marketed as its "Parade on Parade".
In October 2006,
Federated Department Stores
Federated Department Stores entered into an agreement
Zoom Systems to test more than 100 stores within retail giant
Macy's. Terry Lundgren, CEO of Federated, raved about the ability to
provide consumers with a convenient means to purchase iPods and other
consumer electronics, saying "This is exciting because it brings
most-wanted merchandise into stores in a unique new way.... How cool
is that?" Today,
Macy's has converted its entire Electronics section
in every store to (over 400) eSpot ZoomShops.
Macy's significantly increased its use of television advertising and
product placement in 2006 and 2007, using branding spots that featured
Macy's star logo.
Macy's television commercials are produced
primarily by New York Production Services, a New York-based commercial
and independent film production company. During two episodes of the
popular ABC television series
Desperate Housewives ("I Remember That"
and "Now You Know"), a
Macy's location in the fictional city of
Fairview was featured, rare instances of product placement promoting a
department store chain in a scripted series. Nearly two years prior to
the first episode, one of the first national commercials for Macy's
had aired during Desperate Housewives, shortly after the conversions
of Rich's, Lazarus, Goldsmith's,
The Bon Marché
The Bon Marché and Burdines.
On February 27, 2007,
Federated Department Stores
Federated Department Stores announced plans to
change its corporate name to
Macy's Group, Inc. By March 28, the
company further announced plans to convert its stock ticker symbol
from "FD" to "M", and revised its name change to Macy's, Inc. The
change in corporate names was approved by shareholders on May 18,
2007, and took effect on June 1, 2007. The company continues to
operate stores under the
In March 2009,
Macy's opened a one-level, 120,000-square-foot
(11,000 m2) concept store in Gilbert, Arizona, a Phoenix suburb,
that was designed to better fit open air lifestyle malls.
Additional stores with the new format have opened in Fairview, Texas;
Lee's Summit, Missouri; and Nampa, Idaho. The stores are designed to
be compact and meet current demands for more convenient shopping
similar to Kohl's and newer J. C. Penney stores. Lifestyle stores
feature Starbucks Coffee Cafés with wireless web and fitting rooms
designed to feel like lounges with sofas and Plasma TVs. Ceilings in
the center areas are higher to be reminiscent of older department
stores. The format was the culmination of 18 months of research to
create stores for the "My Macy's" initiative that allows stores to be
merchandised differently in markets across the country to meet local
On October 28, 2014
Macy's, Inc. announced an extension of the
lease-operation agreement with
Al Tayer Group
Al Tayer Group LLC that would bring the
Macy's store overseas to Abu Dhabi, anchoring a new mall with
its corporate-sister Bloomingdale's, which will open its second
overseas store (the first was located at The Dubai Mall); both are
slated to open in 2018.
In January 2015, it was announced that
Macy's would close 14 stores
nationwide and shift 830 workers from
Macy's and Bloomingdale's
stores. Unrelated to the store closings, on July 13, 2015
Macy's announced it had sold the former flagship store of Kaufmann's
Downtown Pittsburgh for redevelopment, closing the location after
In May 2015,
Macy's joined the new American Express-backed Plenti
rewards card, which it shares with AT&T Mobility, Direct Energy,
Enterprise Rent-A-Car, ExxonMobil, Hulu, Nationwide Insurance, and
On September 9, 2015,
Macy's announced it would close 35 to 40
under-performing stores by early 2016. The retailer's struggles
continued into the holiday season in 2015. The company announced that
it experienced same store sales declines of 5.2% in November and
December – typically busy months.
Macy's announced that it will
layoff up to 4,800 employees. The company said that these closings
would experience cost savings of $400 million. As of January 2016,
Macy's had 770 stores in total.
On August 11, 2016,
Macy's Announced that it will close 100 stores in
early 2017. The store closings will save $550 million a year and
cut more than 10,000 jobs.
Macy's will instead invest $250 million in
digital business and growth strategies for the remaining stores.
By January 2018,
Macy's had revealed the locations of 81 of the 100
In September 2016,
Macy's announced that it would be opening an Apple
Store in its flagship location, making it the first department store
to host an Apple store. The announcement came after six straight
quarters of sales drops and significant store closings. In early
January 2017, the value of
Macy's shares fell 14%, its biggest drop in
By the third quarter of 2016,
Macy's Inc. was operating 888 stores,
including Macy's, Backstage, Bloomingdale's,
and Bluemercury; 729 of the 888 stores were Macy's. In February
Hudson's Bay Company
Hudson's Bay Company made an overture to
Macy's for a
potential takeover of the struggling department store.
Westfield Horton Plaza
Westfield Horton Plaza in San Diego
In July 2003, then-
New York State Attorney General
New York State Attorney General Eliot Spitzer
launched an investigation of the private policing system
used to deal with suspected shoplifters. The investigation was
prompted by a civil rights lawsuit and an article in The New York
Times, which reported on many of
Macy's tactics, including private
jails and interrogations. Spitzer's investigation found many of
Macy's actions, from ethnic profiling to handcuffing detainees, to be
unlawful. In 2005,
Macy's settled the civil rights complaint for
US$600,000 (equivalent to $752 thousand in 2018), claiming to
have put the illegal tactics to an end while maintaining the security
On June 6, 2006,
Macy's downtown Boston store (formerly the Jordan
Marsh flagship) removed two mannequins and the Web address of the AIDS
Action Committee from a window display promoting Boston's annual gay
pride celebration. The removal was apparently in response to pressure
from MassResistance, a local group opposed to same-sex marriage, whose
members complained the mannequins were "homosexual". The removal of
the mannequins was controversial and Boston mayor
Thomas Menino was
quoted as saying:
I'm very surprised that
Macy's would bend to that type of pressure.
Macy's was celebrating a part of our community, gay pride, and they
should be proud of the gay community, and I'm proud of the gay
community and gay pride.
Macy's responded by publishing an apology by the
Macy's East chairman,
Ron Klein, in In Newsweekly, a Boston-area weekly with a large gay
readership. Klein's description of the incident as "an internal
breakdown in communication", further stated it was regrettable some
Macy's commitment to diversity as a result. The Web
address was later restored—the mannequins, however never made a
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Wikimedia Commons has media related to Macy's.
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Store conversions to
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L.S. Ayres added to division in 1991
Stewart Dry Goods (1985)
G. Fox & Co. (1993)
Maison Blanche (1998)
May D&F (1993)
Castner Knott (1998)
Woodward & Lothrop (1995)
Miller & Rhoads (1990)
Strawbridge's added to division in 1996
Meier & Frank
May Company California
May Company California (1993)
J. W. Robinson's
J. W. Robinson's (1993)
Goldwater's (1989, to May Company California,
J. W. Robinson's
J. W. Robinson's and May
Meier & Frank added to division in 2002; Zions Cooperative
Mercantile Institution (2001, to Meier & Frank)
Maas Brothers (1991)
Jordan Marsh Florida (1991)
Other regional stores
The Bon Marché
The Emporium (1996)
The Broadway (1996)
Jordan Marsh (1996)
Liberty House (2001)
O'Connor, Moffat & Co. (1947)
John Taylor Dry Goods Co. (1949)
Lasalle & Koch (1984)
I. Magnin (1994)
Abraham & Straus (1995)
Associated Dry Goods
The May Department Stores Co