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Passenger rail franchising in Great Britain is the system of contracting the operation of the
passenger services In rail transport, a train (from Old French , from Latin , "to pull, to draw") is a series of connected vehicle A vehicle (from la, vehiculum) is a machine that transports people or cargo. Vehicles include wagons, bicycles, motor v ...
on the railways of Great Britain to private companies, which has been in effect since 1996 and was greatly altered in 2020, with rail franchising being effectively abolished in May 2021. The system was created as part of the
privatisation of British Rail The privatisation of British Rail was the process by which ownership and operation of the railways of Great Britain passed from government control into private hands. Begun in 1994, it had been completed by 1997. The deregulation of the indust ...
, the former state-owned railway operator, and involved franchises being awarded by the government to
train operating companies A train operating company (TOC) is a business operating passenger trains on the railway system of Great Britain under the collective National Rail brand. TOCs have existed since the privatisation of the network under the Railways Act 1993. T ...
(TOCs) through a process of competitive tendering. Franchises usually lasted for a minimum of seven years and covered a defined geographic area or service type; by design, franchises were not awarded on an exclusive basis, and day-to-day competition with other franchises and
open access operator In rail transport in Europe, an open-access operator is a train operating company that takes full commercial risk, running on infrastructure owned by a third party and buying paths on a chosen route and in countries where rail services run under ...
s was possible, albeit occurring on a limited number of services. Over the years, the system evolved, most notably reducing the initial 25 franchises to 17 through a series of mergers. Four franchises are currently in public ownership under the ' operator of last resort' arrangement. The Government initially suspended rail franchising in order to maintain service as passenger demand fell due to the
COVID-19 pandemic The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identi ...
, but on 21 September 2020 permanently abolished the rail franchising policy. Emergency arrangements (which effectively convert the franchises into concessions) remain until it legislates for a replacement to the system, likely to be a permanent concession system as is already in place in some urban areas. The system only covers the railways of Great Britain (and the
Isle of Wight The Isle of Wight ( ) is a county in the English Channel, off the coast of Hampshire, from which it is separated by the Solent. It is the largest and second-most populous island of England. Referred to as 'The Island' by residents, the Is ...
); the railways in
Northern Ireland Northern Ireland ( ga, Tuaisceart Éireann ; sco, label=Ulster Scots dialect, Ulster-Scots, Norlin Airlann) is a part of the United Kingdom, situated in the north-east of the island of Ireland, that is #Descriptions, variously described as ...
are owned and operated by the state-owned company
NI Railways NI Railways, also known as Northern Ireland Railways (NIR) ( ga, Iarnród Thuaisceart Éireann); and for a brief period Ulster Transport Railways (UTR), is the railway operator in Northern Ireland. NIR is a subsidiary of Translink (Northern Ire ...
.


Process


Tendering, monitoring and termination

Railway franchises are decided by the UK Government's
Department for Transport The Department for Transport (DfT) is a department of His Majesty's Government responsible for the English transport network and a limited number of transport matters in Scotland, Wales and Northern Ireland that have not been devolved. The ...
(DfT), who design the boundaries and terms of service, and award contracts to the train operating companies. Under the
devolved administration Devolution is the statutory delegation of powers from the central government of a sovereign state to govern at a subnational level, such as a regional or local level. It is a form of administrative decentralization. Devolved territories h ...
arrangements, franchises for
ScotRail ScotRail Trains Limited, trading as ScotRail ( gd, Rèile na h-Alba), is a Scottish train operating company that is publicly owned by Scottish Rail Holdings on behalf of the Scottish Government. It has been operating the ScotRail franchise ...
and
Caledonian Sleeper ''Caledonian Sleeper'' is the collective name for overnight sleeper train services between London and Scotland, in the United Kingdom. It is one of only two currently operating sleeper services on the railway in the United Kingdom, the other b ...
are awarded by
Transport Scotland Transport Scotland ( gd, Còmhdhail Alba) is the national transport agency of Scotland. It was established by the Transport (Scotland) Act 2005, and began operating on 1 January 2006 as an Executive Agency of the Scottish Government. Organisa ...
and the
Wales & Borders franchise , image_filename = , image_size = , caption = , nameforarea = service area , regions = Wales, North West England, the West Midlands, and Gloucestershire. , operator = Transport for Wales Rail , dates = 14 ...
is awarded by
Transport for Wales Transport for Wales (TfW; cy, Trafnidiaeth Cymru; cy, TrC, label=none) is a not-for-profit company owned by the Welsh Government and managed at arms length by its appointed board. TfW oversees the Transport for Wales Group (TfW Group) cons ...
. Prior to formally tendering a specific franchise, the DfT publishes a Prior Information Notice (PIN) outlining the basic details, and opens a consultation with relevant transport authorities, devolved administrations and the Transport Focus watchdog. At the end of this process, a formal Invitation To Tender (ITT) setting out the detailed terms of the proposed franchise agreement is sent to the three to five prospective bidders who have been identified as pre-qualified. ITT's may include a range of variations for consideration by the prospective bidder, who may also submit variations themselves. The franchise is awarded to the bid which is deemed most viable, and which offers the best value and reliability. If relevant, bidders' past performance is also considered.House of Common Briefing Paper SN6521 ''Railways: franchising policy'', 30 September 2015, Louise Butcher Performance is monitored throughout the contract period. In contrast to earlier bail-outs, following the 2004 changes in approach to cost/revenue risk, unless there are exceptional circumstances, the DfT's policy toward failing franchises is not to rescue them with further financial assistance. Instead, DfT will hold them to the agreement and terminate the franchise early, and then run the franchise directly as an operator of last resort (OOLR), pending a re-tendering. Agreements also contain a cross-default clause, which allows other franchises also held by the company or an affiliate to be terminated.


Financing

Rail franchise holders in Great Britain accept commercial risk, although there are clauses in newer franchises which offer some compensation for lower-than-expected revenue (and also claw back some excess profits, should these occur). The main costs incurred by franchisees are track access charges (paid to Network Rail); other significant costs come from staffing, leasing stations (from NR) and rolling stock (from ROSCOs). Franchisees also pay for light maintenance of stock, with heavy work being done as part of the ROSCO lease. The main revenue stream is from fares, supplemented by the franchise subsidy in cases where there is a shortfall. In addition, franchisees are allowed to sub-let commercial units directly in leased stations.


Franchises and concessions


Current franchises


Concessions

A small number of urban railway systems are not franchised but are contracted out as a '' concession'' instead. Concession holders are paid a fee to run the service, which is usually tightly specified by the awarding authority. They do not take commercial risk, although there are usually penalties and rewards specified in the contract for large variations in performance. ;Examples


Open-access operators

An
open-access operator In rail transport in Europe, an open-access operator is a train operating company that takes full commercial risk, running on infrastructure owned by a third party and buying paths on a chosen route and in countries where rail services run under ...
is a train operating company that is not subject to franchising or concessions, but instead purchases individual
train path A train path is the infrastructure capacity needed to run a train between two places over a given time-period.Definition froDirective 2001/14/EC Article 2 (l), of the European Parliament and of the Council Within the European Union, a train operato ...
s from a railway infrastructure company such as
Network Rail Network Rail Limited is the owner (via its subsidiary Network Rail Infrastructure Limited, which was known as Railtrack plc before 2002) and infrastructure manager of most of the railway network in Great Britain. Network Rail is an "arm's len ...
. These operators include
Eurostar Eurostar is an international high-speed rail service connecting the United Kingdom with France, Belgium and the Netherlands. Most Eurostar trains travel through the Channel Tunnel between the United Kingdom and France, owned and operate ...
, Grand Central,
Heathrow Express Heathrow Express is a high-frequency airport rail link operating between London Heathrow Airport and . Opened in 1998, trains run non-stop, with a journey time of 15 minutes. The service is operated jointly by Great Western Railway and Heathrow ...
,
Hull Trains Hull Trains is an open-access railway operator in England owned by the multinational transport company FirstGroup. It operates long-distance passenger services between Hull / Beverley and London King's Cross. It has a track-access agreement u ...
and Pre Metro Operations (providing a shuttle service on the Stourbridge Town branch line).


Former franchises

Prior to privatisation, the passenger services of British rail were organised into three units: *
InterCity InterCity (commonly abbreviated ''IC'' on timetables and tickets) is the classification applied to certain long-distance passenger train services in Europe. Such trains (in contrast to regional, local, or commuter trains) generally call at m ...
for long distance express services *
Network SouthEast Network SouthEast (NSE) was one of the three passenger sectors of British Rail created in 1982. NSE mainly operated commuter rail trains within Greater London and inter-urban services in densely populated South East England, although the net ...
(NSE) for the commuter services from
South East England South East England is one of the nine official regions of England at the first level of ITL for statistical purposes. It consists of the counties of Buckinghamshire, East Sussex, Hampshire, the Isle of Wight, Kent, Oxfordshire, Berkshi ...
into the various London termini *
Regional Railways Regional Railways was one of the three passenger sectors of British Rail created in 1982 that existed until 1997, two years after privatisation. The sector was originally called ''Provincial''. Regional Railways was the most subsidised (per pas ...
(RR) for services in all other areas They then underwent further reorganisation in preparation for franchising, being split up into 25 train operating units (TOUs) or that were gradually incorporated as separate, shadow businesses operating as 'shadow franchises' that negotiated contracts individually with regulators,
Railtrack Railtrack was a group of companies that owned the track, signalling, tunnels, bridges, level crossings and all but a handful of the stations of the British railway system from 1994 until 2002. It was created as part of the privatisation of ...
(the infrastructure and major station owner) and ROSCOs (the rolling stock leasing companies) before being sold off in 1996 and 1997.House of Common Briefing Paper SN1343
Railway passenger franchises
', 14 December 2015, Louise Butcher


History


1996–1997: Genesis to sale

The franchising system was created by the
Railways Act 1993 The Railways Act 1993c 43 was introduced by John Major's Conservative government and passed on 5 November 1993. It provided for the restructuring of the British Railways Board (BRB), the public corporation that owned and operated the national ra ...
as part of the
privatisation of British Rail The privatisation of British Rail was the process by which ownership and operation of the railways of Great Britain passed from government control into private hands. Begun in 1994, it had been completed by 1997. The deregulation of the indust ...
by the Government of John Major, and the first franchises came into effect in 1996. Prior to this, the railway system had been owned and operated by the
government-owned corporation A state-owned enterprise (SOE) is a government entity which is established or nationalised by the ''national government'' or ''provincial government'' by an executive order or an act of legislation in order to earn profit for the governmen ...
British Rail British Railways (BR), which from 1965 traded as British Rail, was a state-owned company that operated most of the overground rail transport in Great Britain from 1948 to 1997. It was formed from the nationalisation of the Big Four (British ra ...
(BR), which has since been wound up.
Prime Minister A prime minister, premier or chief of cabinet is the head of the cabinet and the leader of the ministers in the executive branch of government, often in a parliamentary or semi-presidential system. Under those systems, a prime minister is ...
John Major Sir John Major (born 29 March 1943) is a British former politician who served as Prime Minister of the United Kingdom and Leader of the Conservative Party from 1990 to 1997, and as Member of Parliament (MP) for Huntingdon, formerly Hunting ...
envisaged splitting up the railways and returning ownership to an equivalent of the Big Four railway companies that had existed before the creation of British Rail. The Treasury advocated an alternative plan put forward by the
Adam Smith Institute The Adam Smith Institute (ASI) is a neoliberal UK-based think tank and lobbying group, named after Adam Smith, a Scottish moral philosopher and classical economist. The libertarian label was officially changed to neoliberal on 10 October 201 ...
which separated railway infrastructure from train service operation and contracted out passenger services to seven-year franchises. This scheme formed the basis of the system which was implemented, which saw the creation of 25 shadow franchises, to be sold off in a process managed by the Director of Passenger Rail Franchising, which specified service levels and public subsidies that were to be paid to operators. The legislation allowed BR to bid for franchises, if the DPRF agreed, but in practice he never did. Under the original 1993 legislation, the Franchise Director set out the minimum service levels of a franchise in a Passenger Service Requirement (PSR), being the current BR timetable in the case of the first sell-offs, and put this out to competitive tender. Winning bidders were decided on a pure cost basis – those who offered to pay the highest premium, or receive lowest subsidy, would run the franchise. Once signed, franchise agreements could only be terminated under certain conditions, namely not meeting the PSR, although fines were available as an intermediate step. The Treasury had initially envisaged franchises to be around 3 years long, to promote sustained competition, however as it became clear that potential buyers were not interested in such short terms, it was announced in 1995 that franchises would be around 5 to 7 years long, or longer if major investment was required. The first franchise agreements to be signed were for the South West and Great Western franchises, on 19 and 20 December 1995 respectively. The first passenger train service operated by a privatised franchise was the South West Trains 05:10
Twickenham Twickenham is a suburban district in London, England. It is situated on the River Thames southwest of Charing Cross. Historically part of Middlesex, it has formed part of the London Borough of Richmond upon Thames since 1965, and the boro ...
to Waterloo on 4 February 1996, although this came after the first privately run service, which ironically was a
rail replacement bus service A rail replacement bus service uses buses to replace a passenger train service on a temporary or permanent basis. The train service that is replaced may be of any type such as light rail, tram, streetcar, commuter rail, regional rail or he ...
covering the early morning Fishguard to Cardiff journey in South Wales, due to engineering works. As the program progressed, all franchises had been awarded and commenced by 1 April 1997, the last being
ScotRail ScotRail Trains Limited, trading as ScotRail ( gd, Rèile na h-Alba), is a Scottish train operating company that is publicly owned by Scottish Rail Holdings on behalf of the Scottish Government. It has been operating the ScotRail franchise ...
. OPRAF was initially criticised for taking too long, but answered that most of the delays were outside of their control, and were indeed caused by the government itself. The first four franchise competitions only attracted four bidders each, well below government expectations, although competition increased as the program went on and investors gained more surety over the way the system was to operate as a whole. Ultimately, although there were 25 franchises, the eventual buyers came from only 13 different companies. Many were bus companies, with the hoped-for interest from airlines and shipping groups failing to be converted into solid bids. In addition, despite several bids, due to difficulties in raising finance, only three bids from management buyout groups had been successful.
National Express National Express Group is a British multinational public transport company headquartered in Birmingham, England. It operates bus, coach, train and tram services in the United Kingdom, Ireland (National Express operates Eurolines in conjunction ...
was the winner of the most franchises, with five (
Gatwick Express Gatwick Express is a high-frequency rail passenger service between , Gatwick Airport, and in South East England. It is the brand name used by the Govia Thameslink Railway train operating company on the Gatwick Express route of the Thameslink, ...
,
Midland Mainline Midland Mainline was a train operating company in the United Kingdom owned by National Express that operated the Midland Main Line franchise from April 1996 until November 2007. Midland Mainline ran fast and semi-fast passenger services from ...
,
North London North London is the northern part of London, England, north of the River Thames. It extends from Clerkenwell and Finsbury, on the edge of the City of London financial district, to Greater London's boundary with Hertfordshire. The term ''nor ...
,
Central Trains Central Trains was a train operating company in the United Kingdom owned by National Express that operated a variety of local and inter-regional trains from 2 March 1997 until 11 November 2007. Overview Created out of the Central division o ...
and
ScotRail ScotRail Trains Limited, trading as ScotRail ( gd, Rèile na h-Alba), is a Scottish train operating company that is publicly owned by Scottish Rail Holdings on behalf of the Scottish Government. It has been operating the ScotRail franchise ...
).
Prism Rail Prism Rail was formed in July 1995 to bid for rail franchises in the United Kingdom during the privatisation of British Rail. It expressed interest in eighteen franchises, was shortlisted for twelve and was ultimately awarded four, LTS Rail, Va ...
came next, with four ( LTS, Wales & West,
Valley Lines Valleys & Cardiff Local Routes ( cy, Llwybrau Lleol y Cymoedd a Chaerdydd) (formerly Valley Lines) is the network of passenger suburban railway services radiating from Cardiff, Wales. It includes lines within the city itself, the Vale of Glam ...
and WAGN). Connex,
Virgin Rail Group Virgin Rail Group was formed by the Virgin Group to bid for rail franchises in the United Kingdom during the privatisation of British Rail in the late 1990s. United Kingdom operations Origins Virgin bid for a number of franchises, inclu ...
and MTL all captured two each, with the franchises they won being closely related ( South Central and South Eastern for Connex,
CrossCountry CrossCountry (legal name XC Trains Limited) is a train operating company in the United Kingdom owned by Arriva UK Trains, operating the Cross Country franchise. The CrossCountry franchise was restructured by the Department for Transport (DfT ...
and West Coast for Virgin, and Mersey Electrics and
North East The points of the compass are a set of horizontal, radially arrayed compass directions (or azimuths) used in navigation and cartography. A compass rose is primarily composed of four cardinal directions—north, east, south, and west—each sep ...
for MTL).
Stagecoach A stagecoach is a four-wheeled public transport coach used to carry paying passengers and light packages on journeys long enough to need a change of horses. It is strongly sprung and generally drawn by four horses although some versions are dra ...
also won two, although the second was the tiny
Island Line Island Line or Island line may refer to: * Island line (MTR), one of the lines of the MTR metro system in Hong Kong * Island Line, Isle of Wight, a railway line on the Isle of Wight, England ** Island Line (brand) Island Line is a brand of the ...
, which would eventually be merged with their main win, South West Trains.
Great Western Holdings Great Western Holdings was formed in December 1994 to bid for rail franchises in the United Kingdom during the Privatisation of British Rail. Shares in the company were held by Richard George, Brian Scott and some other British Rail managers (51% ...
also won two, on opposite sides of the country – Great Western and North Western;
FirstGroup FirstGroup plc is a British multi-national transport group, based in Aberdeen, Scotland.Great Eastern, were a minority partner in GWH. Their March 1998 buyout of the other GWH partners increased their total to three. In the end, most of the franchises were awarded for lengths from 7 to 7 and a half years. Only seven franchises were longer – two for 10 years (Great Western and Midland Mainline), and five for 15 years (LTS, Gatwick Express, South Eastern, Cross Country and West Coast). Only one was shorter, the 5 year award for Island Line.


1997–2005: Strategic Rail Authority

The Labour government elected in 1997 chose not to reverse the privatisation process, although they set out a number of reform proposals, including the setting up of a new
Strategic Rail Authority The Strategic Rail Authority (SRA) was a non-departmental public body in the United Kingdom set up under the Transport Act 2000 to provide strategic direction for the railway industry. Its motto was 'Britain's railway, properly delivered'. I ...
(SRA), whose functions would absorb the responsibilities of the Franchising Director, as well as some duties previously performed by the Rail Regulator and the Department of Transport's Railways Directorate. Since this would take time as it involved legislation, in the meantime the SRA was established in 'shadow' form, in June 1999. Part of their brief was to ensure the railways operated as "a coherent network, not merely a collection of different franchises". Their goals were closely aligned with the government's wider objectives, set out in July 2000 as the ten-year plan, ''Transport 2010''. In 2000 the shadow SRA announced plans to use the re-franchising of the 18 shorter term (7-year) franchises expiring by 2004 to make various changes aimed at improving service grouping and lengthening franchises, with the aim of making them more robust and better able to invest in services. It aimed to have these proposals agreed by Autumn 2001, and published a timetable for the letting of 9 franchises in three tranches. These long-term plans were disrupted in 2001/2 by the impact of the
Hatfield rail crash The Hatfield rail crash was a railway accident on 17 October 2000, at Hatfield, Hertfordshire. It was caused by a metal fatigue-induced derailment, killing four people and injuring more than 70. The accident exposed major stewardship shortco ...
, which led to the nationalisation of
Railtrack Railtrack was a group of companies that owned the track, signalling, tunnels, bridges, level crossings and all but a handful of the stations of the British railway system from 1994 until 2002. It was created as part of the privatisation of ...
, the owner of the railway infrastructure, to create
Network Rail Network Rail Limited is the owner (via its subsidiary Network Rail Infrastructure Limited, which was known as Railtrack plc before 2002) and infrastructure manager of most of the railway network in Great Britain. Network Rail is an "arm's len ...
. On 1 February 2001, the position of Franchising Director was abolished by the
Transport Act 2000 The Transport Act 2000 is an Act of the Parliament of the United Kingdom. It provided for a number of measures regarding transport in Great Britain; the first major change in the structure of the privatised railway system established under the ...
and the passenger rail franchising functions were formally transferred to the SRA. The SRA began to doubt its new long-term strategy as it failed to negotiate a 20-year franchise for the East Coast due to uncertainty over Railtack's ability to finance planned upgrades, and abandoned bidding negotiations in July 2001 after 21 months. Instead it elected for a short 2-year extension, hoping the situation would be clearer by then. Short-term extensions were also to be considered for other 7-year franchise renegotiations facing similar issues, which had not yet reached a finalised agreement. By the end of 2002, the SRA had also changed its policy on Franchising Agreements to introduce various other performance criteria in addition to keeping to the PSR, aimed at raising the overall quality of passenger journeys. Franchise lengths would be kept to between five and eight years, but extensions would be permitted if Key Performance Indicators (KPIs) were met. It also changed the approach to risks in costs and revenues, and introduced incentive payments for performance and long term investment. The changes took effect after the awards for the Transpennine and Wales & Borders franchises, which were already too advanced. The tendering process was also simplified, giving more details up front in order to speed up the process and make bid assessment more robust. Through the use of tactical short-term extensions, the SRA planned to achieve the changes in franchise redesign and smooth out the timetable for re-franchising, aiming for two or three awards per year.SRA Strategic Plan 2003, p. 64-65 In February 2002, the Chiltern franchise became the first to be awarded for a 20-year duration, the winning bidder being
Chiltern Railways Chiltern Railways, formally The Chiltern Railway Company Limited, is a British train operating company that has operated the Chiltern Railways franchise since July 1996. Since 2009, it has been a subsidiary of Arriva UK Trains. Chiltern Rail ...
, the incumbent franchisee since privatisation. In August 2003, FirstGroup purchased
GB Railways GB Railways was the parent company of a number of train operating companies, running the Anglia Railways franchise from January 1997 and launching Hull Trains and GB Railfreight. GB Railways was also involved in the management of the Estonian rai ...
, the first time since privatisation that a TOC had been bought by another TOC.


2005–2009: Direct government responsibility

The
Railways Act 2005 The Railways Act 2005 (c 14) is an Act of the Parliament of the United Kingdom concerning the regulatory structure for railways in the United Kingdom. Overview The bill was introduced and published on 25 November 2004 and received royal as ...
abolished the SRA and transferred the responsibility for franchises in England and Wales directly to the government through the
Secretary of State for Transport The Secretary of State for Transport, also referred to as the transport secretary, is a secretary of state in the Government of the United Kingdom, with overall responsibility for the policies of the Department for Transport. The incumbent is ...
, with the
Welsh Government The Welsh Government ( cy, Llywodraeth Cymru) is the Welsh devolution, devolved government of Wales. The government consists of ministers and Minister (government), deputy ministers, and also of a Counsel General for Wales, counsel general. Minist ...
being given a direct role over services in Wales. Responsibility for the ScotRail franchise was passed to the Scottish Government. The 2005 Act also gave local and devolved administrations the ability to alter fares up or down, provided they funded the extra cost, or used the savings on other transport modes. In a move designed to make them accountable for their decisions in this new role, English
passenger transport executive In the United Kingdom, passenger transport executives (PTEs) are local government bodies which are responsible for public transport within large urban areas. They are accountable to combined authorities, which were created between 2011 and 2016 ...
s were no longer direct parties to franchise agreements, instead gaining a role in long-term planning and a statutory right to consultation over franchises in their areas. In London, the Act required the DfT to consult Transport for London on any franchise with services to, from or within London. In July 2007, these powers were extended, with measures designed to protect those outside London, with the DfT as the arbiter of disputes. In October 2007, the
European Union The European Union (EU) is a supranational union, supranational political union, political and economic union of Member state of the European Union, member states that are located primarily in Europe, Europe. The union has a total area of ...
set the maximum length of a rail franchise at 22.5 years: 15 years initially, with a 50% extension in certain circumstances. By 2007 the Labour government was happy with how the franchise system was leading to improvements in customer satisfaction and better trains, crediting TOC's use of their freedoms under the system to deliver passenger growth. The 2008 recession sparked fears over franchisees' ability to survive, although the government allayed these fears in 2009. Passenger Rail Franchising has been examined by the National Audit Office and a report was published on 15 October 2008. In response to continuing criticism, changes in how franchises were agreed and monitored continued; by 2010 agreements contained penalties for failure to increase reliability, and the number of KPIs had been reduced.


2010–2012: Pauses and reviews

The
coalition government A coalition government is a form of government in which political parties cooperate to form a government. The usual reason for such an arrangement is that no single party has achieved an absolute majority after an election, an atypical outcome in ...
elected in May 2010 paused re-franchising pending a review, which was published in January 2011. As a result, they reformed the system further to increase operators' flexibility, with greater incentives for cost reduction by operators, and franchise terms dealt with on a case-by-case approach. They extended the standard franchise term to between 15 and 22.5 years (with shorter terms where expedient), ending the Cap and Collar approach to risk which provided for risk-sharing with government regarding future demand, and introducing profit sharing and review points. The new system, to be applied first with the
InterCity West Coast InterCity West Coast (ICWC) was a 1997–2019 Passenger rail franchising in Great Britain, railway franchise in the United Kingdom for passenger trains on the West Coast Main Line (and branches thereof), between Euston railway station, London E ...
bid, also took a less prescriptive approach to service specification and introduced measures to tackle crowding and changes to the way quality measurement was approached. Because of the increased future risks carried by operators, the government required a large financial surety to discourage early contract default. In 2012 the franchising system essentially collapsed in the wake of the West Coast controversy (see below). As a result of the crisis, the government commissioned two inquiries, the
Laidlaw Laidlaw (), organized as Laidlaw International, Inc. (with corporate headquarters in Naperville, Illinois) was the largest provider of intercity bus services, contract public transit and paratransit, and contract school bus service in both ...
inquiry to look into the cause of the West Coast failure, and the
Brown Brown is a color. It can be considered a composite color, but it is mainly a darker shade of orange. In the CMYK color model used in printing or painting, brown is usually made by combining the colors orange and black. In the RGB color model ...
review to investigate the wider franchise system. The Laidlaw report was published in December 2012, and found the DfT to be primarily responsible for the West Coast failure, having made several errors in its financial modelling. All three outstanding franchise competitions – Great Western, Essex Thameside and Thameslink – were paused pending the outcome of the Brown review. It was published in January 2013, and concluded there were no fundamental flaws in the system, but made 11 recommendations on how it could be improved. One recommendation was to spread out the re-franchising schedule to avoid bunching, which the government acted upon in committing to holding no more than four competitions per year, and staggering the East and West coast awards. Another of Brown's recommendations was the breaking up of the standard franchise period into two terms: an initial term of between 7 and 10 years, followed by an automatic extension of a further 3 to 5 years, should performance criteria have been met (but also possibly being granted if they weren't, to dissuade abuse by under-performing TOCs). It also recommended further transfer of powers to local and devolved administrations. The West Coast controversy led to the introduction of the Direct Award concept, whereby the government can award a franchise that is up for renewal directly to the incumbent rather than through a tendering process, but only if the operator's proposed terms match the government's projected expectations of future performance based on its past record. If a reasonable contract cannot be drawn up through negotiation, the franchise is then re-let as normal. In the following few years, most franchises were renewed as Direct Awards, in part to achieve the smoothing-out of the schedule recommended by Brown.


2013–2019: Direct awards

Following the pause for the Brown report, the system resumed in 2013; the DfT published a revised timetable in March 2013, with the first tender being concluded in May, the direct award for the Essex Thameside franchise. In 2014, the DfT was re-organised, with responsibility for rail franchising becoming part of the new Office of Rail Passenger Services's remit under an externally recruited chief, the ORPS itself being part of a new Rail Executive within the DfT. In January 2015, as part of its statutory duty to promote competition, the Competition & Markets Authority (CMA) launched a policy review to determine if there were opportunities to improve the current system outside the established areas of competition, namely the bidding process and the open access operators. In July 2015 it identified four possible areas for reform: an increased role for open access operators, having two successful bidders for each franchise, having more overlapping franchises and having multiple operators with licences on each route. The regulator (by then renamed the
Office of Rail & Road The Office of Rail and Road (ORR) is a non-ministerial government department responsible for the economic and safety regulation of Britain's railways, and the economic monitoring of National Highways. ORR regulates Network Rail by setting ...
) evaluated the CMA's options, leading to a final report in March 2016.


Since 2020: Suspension and abolition

In response to the coronavirus pandemic, on 23 March 2020 the UK government took emergency measures which suspended all passenger rail franchise agreements for six months. Passenger numbers had already dropped by 70% by that date, leading to a significant drop in the income of the operating companies, which responded by cancelling and reconfiguring services. The government agreed with the companies that passengers holding advance tickets would be able to get a full refund. Under the Emergency Measure Agreements (EMA), which were backdated to 1 March, the normal financial mechanisms of the franchise agreements were suspended so that operating companies would not get into financial difficulty. All revenue would be paid to the government, who would pay the operators' costs plus a management fee of up to 2% of their pre-pandemic costs. In September, the government extended the EMAs by 18 months and announced plans to end the system of rail franchising, instead moving to a concession-based model, as already operated by
Merseyrail Merseyrail is a commuter rail network serving the Liverpool City Region and adjacent areas of Cheshire and Lancashire. Merseyrail operates 66 railway stations across two lines – the Northern Line and Wirral Line, which are dedicated el ...
, TfL Rail and
London Overground London Overground (also known simply as the Overground) is a suburban rail network serving London and its environs. Established in 2007 to take over Silverlink Metro routes, (via archive.org). it now serves a large part of Greater London as w ...
. This would see all aspects of the service set by a new public body, with each operation run by a private company who would receive a fee under a management contract. In May 2021, the public body was named as
Great British Railways Great British Railways (GBR) is a planned state-owned public body that will oversee rail transport in Great Britain from 2024, with the exception of Transport for London, Merseytravel services, and light rail and trams elsewhere in England. I ...
. On 20 September 2020, the first set of EMAs expired. They were replaced in most cases by Emergency Recovery Measures Agreements (ERMAs) with durations of between six and 18 months; under these the Department for Transport (DfT) continues to receive the revenue and pay most of the train operating companies' costs. There are some exceptions to the standard pattern: * Two franchises had already been taken into public ownership under the operator of last resort procedure: East Coast (since 2018) and
Northern Northern may refer to the following: Geography * North, a point in direction * Northern Europe, the northern part or region of Europe * Northern Highland, a region of Wisconsin, United States * Northern Province, Sri Lanka * Northern Range, a r ...
(since 1 March 2020). * Three franchises expired during 2020. Great Western and South Eastern signed new franchise agreements which run alongside their emergency agreements, and Arriva's Cross Country franchise was extended to October 2023 under a direct award agreement. Commercial arrangements for all three are consistent with the ERMAs. In a further move away from franchising, in December DfT agreed a direct award management contract with South Western Railway to run for at least two years following the end of their emergency agreement in April 2021, and similarly with
Avanti West Coast Avanti West Coast is a train operating company in the United Kingdom owned by FirstGroup (70%) and Trenitalia (30%) that operates the West Coast Partnership franchise. During November 2016, the Department for Transport (DfT) announced the Inter ...
for at least four years from April 2022. * One franchise was taken into public ownership under the operator of last resort procedure in 2021:
Transport for Wales Rail Transport for Wales Rail Limited, branded as Transport for Wales and TfW Rail ( and ), is a Welsh publicly owned train operating company, a subsidiary of Transport for Wales (TfW), a Welsh Government-owned company. It commenced operations of t ...
by the
Welsh Government The Welsh Government ( cy, Llywodraeth Cymru) is the Welsh devolution, devolved government of Wales. The government consists of ministers and Minister (government), deputy ministers, and also of a Counsel General for Wales, counsel general. Minist ...
. * One franchise was taken into public ownership under the same procedure later in 2021:
Southeastern The points of the compass are a set of horizontal, radially arrayed compass directions (or azimuths) used in navigation and cartography. A compass rose is primarily composed of four cardinal directions—north, east, south, and west—each sep ...
, owned by Govia was terminated on 16 October 2021 and transferred to
Southeastern The points of the compass are a set of horizontal, radially arrayed compass directions (or azimuths) used in navigation and cartography. A compass rose is primarily composed of four cardinal directions—north, east, south, and west—each sep ...
owned by
Department for Transport The Department for Transport (DfT) is a department of His Majesty's Government responsible for the English transport network and a limited number of transport matters in Scotland, Wales and Northern Ireland that have not been devolved. The ...
. * One franchise was taken into public ownership under the same procedure in 2022: after Abellio's
ScotRail ScotRail Trains Limited, trading as ScotRail ( gd, Rèile na h-Alba), is a Scottish train operating company that is publicly owned by Scottish Rail Holdings on behalf of the Scottish Government. It has been operating the ScotRail franchise ...
franchise finished at the end of March 2022, services were transferred to
ScotRail Trains ScotRail Trains Limited, trading as ScotRail ( gd, Rèile na h-Alba), is a Scottish train operating company that is publicly owned by Scottish Rail Holdings on behalf of the Scottish Government. It has been operating the ScotRail franchise a ...
, owned by the Scottish Government on 1 April 2022.


Competition inquiries

Whenever there is a possibility through the franchising process for multiple franchises to come into the common ownership of a larger transport group, these can lead to referrals to the competition authorities for investigation (currently the Competition & Markets Authority (CMA)), if it is deemed there is a concern that market dominance might result in a monopoly. This can also be triggered when there is an overlap between train and bus services in a particular area or corridor (most bus and coach services in Great Britain having been privatised in the 1980s). Many investigations are cancelled without conclusion, simply because the concerning situation does not arise (i.e. a different company wins the bid). Investigations are also often closed with no action, after it is found there is little concern (such as in cases where the operator has little-to-no ability to create a monopoly situation in practice, even though they may control large areas of services). Where a concern is found to be significant, it is often resolved through the operators agreeing to certain undertakings designed to prevent the monopoly situation occurring, although in some cases investigations will conclude there is no alternative but to block the proposed contract. Investigations which resulted in undertakings are as follows: * Stagecoach / East Coast (2015) * Arriva / Wales & Borders (2004) * First / ScotRail (2004) * National Express' acquisition of Prism Rail (2000) * National Express / Midland Main Line (1996) In February 2017 the Transport Select Committee concluded that the rail franchising model was "no longer fit for purpose" and was failing passengers, and recommended that the Transport Secretary
Chris Grayling Christopher Stephen Grayling (born 1 April 1962) is a British Conservative Party politician and author who served as Secretary of State for Transport from 2016 to 2019. He has served as Member of Parliament (MP) for Epsom and Ewell since 2001. ...
should instigate an independent review.


Controversies


Public/private ownership

According to the
Railways Act 1993 The Railways Act 1993c 43 was introduced by John Major's Conservative government and passed on 5 November 1993. It provided for the restructuring of the British Railways Board (BRB), the public corporation that owned and operated the national ra ...
, the public sector cannot bid for rail franchises in Great Britain, although some rail franchises in the past have been taken on temporarily by a state-owned operation following an unsuccessful private franchise. Some critics of the franchising system have suggested that state-owned organisations, such as the Government-owned holding company set up to take temporary ownership of franchises, Directly Operated Railways, should be allowed to tender for rail franchises on a permanent basis. They highlight the fact that many of the current rail franchise holders are actually joint ventures involving subsidiary companies of the state-owned railways of other countries, such as
SNCF The Société nationale des chemins de fer français (; abbreviated as SNCF ; French for "National society of French railroads") is France's national state-owned railway company. Founded in 1938, it operates the country's national rail traffic ...
of France or the German
Deutsche Bahn The (; abbreviated as DB or DB AG) is the national railway company of Germany. Headquartered in the Bahntower in Berlin, it is a joint-stock company ( AG). The Federal Republic of Germany is its single shareholder. describes itself as the ...
. Some commentators have criticised the re-franchising deals by comparing the performance of the private-sector franchisees unfavourably with the public-sector operators. Advocates of the franchising system contrast public-sector operations with commercial operators, citing their ability to invest private capital into the franchises, financial returns to the Treasury and customer incentives such as free on-board
Wi-Fi Wi-Fi () is a family of wireless network protocols, based on the IEEE 802.11 family of standards, which are commonly used for local area networking of devices and Internet access, allowing nearby digital devices to exchange data by radio waves ...
and
loyalty card A loyalty program is a marketing strategy designed to encourage customers to continue to shop at or use the services of a business associated with the program. Today, such programs cover most types of commerce, each having varying features and ...
schemes.


West Coast upgrade delay

In the wider context of the controversy over
Railtrack Railtrack was a group of companies that owned the track, signalling, tunnels, bridges, level crossings and all but a handful of the stations of the British railway system from 1994 until 2002. It was created as part of the privatisation of ...
's failure to upgrade the
West Coast Main Line The West Coast Main Line (WCML) is one of the most important railway corridors in the United Kingdom, connecting the major cities of London and Glasgow with branches to Birmingham, Liverpool, Manchester and Edinburgh. It is one of the busiest ...
, there was criticism of the SRA for failing to ensure the Cross Country and West Coast franchises transitioned from subsidised to premium-paying franchises. This had been anticipated in the initial 15-year franchise agreement that ran from 1997 to 2012; but depended on Railtrack delivering the upgrade on time. Instead, the delays meant the contracts had to be renegotiated early as management contracts, and continued to be subsidised for several years until they could be re-let, which was seen as a cost to the public purse, adding millions to the billions run up in over-spend on the upgrade itself. The initial management contracts came into effect on 22 July 2002, and were to see the West Coast franchise supported by the SRA until March 2003, and if agreement on a new franchise terms was not reached by then, the management contract would continue, in return for a fee of 2% of revenue. Similarly, Cross Country would be supported until March 2004, and then by a 1% fee if not renegotiated, but with the option of the SRA putting it out to tender. Unhappy with Virgin's proposal for terms of the remainder of the original 15-year Cross Country franchise, the SRA terminated negotiations on 6 August 2004 and the temporary arrangements continued until the franchise was re-let in a revised form, announced in October 2005. Although Virgin was shortlisted as a bidder for this revised franchise, it lost out to Arriva, who took over as the new franchisee from 11 November 2007.


West Coast re-tendering (2012)

In 2012 the franchising system ran into some difficulty; the Department for Transport awarded the InterCity West Coast franchise to
FirstGroup FirstGroup plc is a British multi-national transport group, based in Aberdeen, Scotland.Secretary of State for Transport The Secretary of State for Transport, also referred to as the transport secretary, is a secretary of state in the Government of the United Kingdom, with overall responsibility for the policies of the Department for Transport. The incumbent is ...
reversed this decision after significant technical flaws had been revealed in the way the franchise process was conducted. Virgin Trains was given a temporary management contract to run the franchise until a fresh competition could be run.


InterCity East Coast franchise failures

In December 2006
Sea Containers Sea Containers was a Bermudan registered company which operated two main business areas: transport and container leasing. It filed for bankruptcy on 16 October 2006. In 2009 its maritime container interests were transferred to a new company SeaC ...
, which had held the
InterCity East Coast InterCity East Coast is a railway franchise for passenger trains on the East Coast Main Line in the United Kingdom from London King's Cross to Hull, Leeds, Bradford, Harrogate, Newcastle, Edinburgh, Glasgow, Inverness and Aberdeen. It wa ...
franchise through its Great North Eastern Railway TOC since 1996, was stripped of its contract six years before it would have expired, due to financial difficulties. The franchise was re-tendered and awarded to
National Express National Express Group is a British multinational public transport company headquartered in Birmingham, England. It operates bus, coach, train and tram services in the United Kingdom, Ireland (National Express operates Eurolines in conjunction ...
in August 2007; GNER continued to operate the franchise on a management contract basis until December 2007, when services transferred to the new
National Express East Coast National Express East Coast (NXEC) was a train operating company in the United Kingdom, owned by National Express, that operated the InterCity East Coast franchise on the East Coast Main Line between London, Yorkshire, North East England and ...
TOC. By early 2009, NXEC had itself run into financial difficulties due to the recession; after the government refused to renegotiate the terms of National Express's contract, it was announced in July 2009 that the franchise would return to state ownership. Services duly transferred to the new, publicly-owned East Coast TOC in November 2009. The franchise was eventually re-tendered and awarded to a joint venture between
Stagecoach A stagecoach is a four-wheeled public transport coach used to carry paying passengers and light packages on journeys long enough to need a change of horses. It is strongly sprung and generally drawn by four horses although some versions are dra ...
and
Virgin Virginity is the state of a person who has never engaged in sexual intercourse. The term ''virgin'' originally only referred to sexually inexperienced women, but has evolved to encompass a range of definitions, as found in traditional, modern ...
in November 2014, with services transferring to the new Virgin Trains East Coast TOC in March 2015. By June 2017 VTEC, like GNER and NXEC before it, had run into financial trouble, with Stagecoach attempting to renegotiate the terms of the contract. In May 2018 it was announced that the franchise would return to state ownership again, with services duly transferring to the new, publicly-owned
London North Eastern Railway London North Eastern Railway (LNER) is a British train operating company. It is owned by the DfT OLR Holdings for the Department for Transport (DfT). The company's name echoes that of the London and North Eastern Railway, one of the Big Fou ...
TOC the following month.


Bidding process (2003)

The 2003 purchase of
GB Railways GB Railways was the parent company of a number of train operating companies, running the Anglia Railways franchise from January 1997 and launching Hull Trains and GB Railfreight. GB Railways was also involved in the management of the Estonian rai ...
by
FirstGroup FirstGroup plc is a British multi-national transport group, based in Aberdeen, Scotland.Anglia Railways Anglia Railways was a train operating company in England, owned by GB Railways and later FirstGroup, that operated the Anglia franchise from January 1997 until March 2004. History The InterCity Anglia franchise was awarded by the Director of Pa ...
franchise, which was being re-tendered at the time. First had already been rejected for the shortlist of three bidders, which included the incumbent. Responding to media criticism that he had been "outmanoeuvred" by First, the head of the SRA argued that he could not decide who would become a preferred bidder based on what might happen in future regarding mergers and acquisitions. The purchase went through, but GB was unsuccessful in winning the Anglia franchise, as well as two others it was bidding for (Northern and Wales & Borders).


Failed Network SouthCentral franchise (2003)

In October 2000, after passenger complaints, the SRA announced that Connex would be losing its contract to run the
Network SouthCentral Network SouthCentral (NSC) was a shadow franchise that existed from 4 February 1994 to 13 October 1996, when Connex South Central took over the running of the franchise. The franchise is now part of the Thameslink, Southern and Great Northern f ...
franchise on its expiry in 2003, which it had been operating through its
Connex South Central Connex South Central was a train operating company in the United Kingdom owned by Connex that operated the South Central franchise from 26 May 1996 until 25 August 2001. History On 26 May 1996, Connex commenced operating the Network SouthCent ...
TOC. Having announced the new operator (from 2003) would be
Southern Southern may refer to: Businesses * China Southern Airlines, airline based in Guangzhou, China * Southern Airways, defunct US airline * Southern Air, air cargo transportation company based in Norwalk, Connecticut, US * Southern Airways Express, M ...
, a Govia subsidiary, the South Central TOC was sold to Govia in 2001 as a way of terminating their involvement early and cutting their losses. In November 2003, Connex was stripped of its only other UK rail operation, the Connex South Eastern TOC running the South Eastern franchise, eight years before it would have expired, due to poor financial management. It was replaced by a new, publicly owned TOC, South Eastern Trains. The franchise was eventually returned to the private sector through re-tendering, which saw it pass to the
Southeastern The points of the compass are a set of horizontal, radially arrayed compass directions (or azimuths) used in navigation and cartography. A compass rose is primarily composed of four cardinal directions—north, east, south, and west—each sep ...
TOC April 2006 as part of the newly created Integrated Kent franchise.


See also

*
Campaign to Bring Back British Rail __NOTOC__ The Campaign to Bring Back British Rail is a UK pressure group with the object of completing the renationalisation of British Rail, which was privatised in the 1990s. In addition to its representation of ordinary passengers, on whos ...
*
Financing of the rail industry in Great Britain The financing of the rail industry in Great Britain is how rail transport in Great Britain is paid for. Most of the industry's income comes from passengers, with the government also providing rail subsidies, and income from property and freight a ...
*
History of rail transport in Great Britain 1995 to date :''This article is part of a series on the History of rail transport in Great Britain''. The period from 1995 covers the history of rail transport in Great Britain following the privatisation of British Rail. During this period, passenger volu ...
*
Impact of the privatisation of British Rail The impact of the privatisation of British Rail has been the subject of much debate, with the stated benefits including improved customer service, and more investment; and stated drawbacks including higher fares, lower punctuality and increased r ...
*
List of companies operating trains in the United Kingdom There are many companies operating trains in the United Kingdom, including the operators of franchised passenger services, officially referred to as train operating companies (TOCs), as distinct from freight operating companies. Passenger op ...
*
Train operating company A train operating company (TOC) is a business operating passenger trains on the railway system of Great Britain under the collective National Rail brand. TOCs have existed since the privatisation of the network under the Railways Act 1993. T ...
– includes a timeline of changes to rail franchises since 1994


References


External links


Rail franchising
– Department for Transport
Rail passenger franchising up to October 2012
– Department for Transport, February 2013 {{Rail franchises in Great Britain Passenger rail transport in the United Kingdom Franchising Transport policy in the United Kingdom 2020 disestablishments in the United Kingdom