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Westquay (formerly WestQuay) is a shopping centre in
Southampton Southampton () is a port city in the ceremonial county of Hampshire in southern England. It is located approximately south-west of London and west of Portsmouth. The city forms part of the South Hampshire built-up area, which also covers Po ...
, England. It has an area of of
retail Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholesaler, and t ...
and leisure space and contains around 130 shops, including major retailers such as
John Lewis and Partners John Lewis & Partners (formerly and commonly known as John Lewis) is a brand of high-end department stores operating throughout the UK, with concessions also located in the Republic of Ireland and Australia. The brand sells general merchandis ...
,
Marks and Spencer Marks and Spencer Group plc (commonly abbreviated to M&S and colloquially known as Marks's or Marks & Sparks) is a major British multinational retailer with headquarters in Paddington, London that specialises in selling clothing, beauty, home ...
, Zara,
Schuh Schuh (pronounced //, like "shoe") is a Scottish footwear retailer based in Livingston, Scotland. It has 132 stores in the United Kingdom and Ireland. The company is predominantly a branded shoe stockist, selling over 80 brands, including: Conve ...
,
Waterstone's Waterstones, formerly Waterstone's, is a British book retailer that operates 311 shops, mainly in the United Kingdom and also other nearby countries. As of February 2014, it employs around 3,500 staff in the UK and Europe. An average-sized Wa ...
,
Hollister Co. Hollister Co., often advertised as Hollister or HCo., is a retail brand owned by Abercrombie & Fitch Co, selling apparel, accessories, and fragrances. Goods are available in-store and through the company's online store. Hollister uses a narrativ ...
,
Apple An apple is an edible fruit produced by an apple tree (''Malus domestica''). Apple fruit tree, trees are agriculture, cultivated worldwide and are the most widely grown species in the genus ''Malus''. The tree originated in Central Asia, wh ...
, and others. It is situated in the
city centre A city centre is the commercial, cultural and often the historical, political, and geographic heart of a city. The term "city centre" is primarily used in British English, and closely equivalent terms exist in other languages, such as "" in Fren ...
, close to the docks, with entrances on the main High Street (''Above Bar Street''), on Portland Terrace, through
Waterstone's Waterstones, formerly Waterstone's, is a British book retailer that operates 311 shops, mainly in the United Kingdom and also other nearby countries. As of February 2014, it employs around 3,500 staff in the UK and Europe. An average-sized Wa ...
and through John Lewis, and on Harbour Parade, through the new (2016-2017) Westquay South. There is a built-in
multi-storey car park A multistorey car park (British and Singapore English) or parking garage (American English), also called a multistory, parking building, parking structure, parkade (mainly Canadian), parking ramp, parking deck or indoor parking, is a build ...
with an entrance into the centre along with a 3 tier car park beneath. Building work began in 1997 as the former Daily Echo building and
Pirelli Pirelli & C. S.p.A. is a multinational tyre manufacturer based in Milan, Italy. The company, which has been listed on the Milan Stock Exchange since 1922, is the 6th-largest tyre manufacturer and is focused on the consumer production of tyre ...
Cable Works were demolished to make way for the centre. Westquay North was opened on 28 September 2000. The building is heated using
geothermal energy Geothermal energy is the thermal energy in the Earth's crust which originates from the formation of the planet and from radioactive decay of materials in currently uncertain but possibly roughly equal proportions. The high temperature and pres ...
, as is the civic centre. A centralised plant uses heat from an
aquifer An aquifer is an underground layer of water-bearing, permeable rock, rock fractures, or unconsolidated materials (gravel, sand, or silt). Groundwater from aquifers can be extracted using a water well. Aquifers vary greatly in their characterist ...
underground and then distributes it to the buildings in the city centre via a
district heating District heating (also known as heat networks or teleheating) is a system for distributing heat generated in a centralized location through a system of insulated pipes for residential and commercial heating requirements such as space heating a ...
scheme. The John Lewis store replaced the local department store '' Tyrrell & Green'' (a branch of the John Lewis Partnership), which met with mixed emotions from the local people. Marks & Spencer relocated from Above Bar Street to take the second anchor store. There have been a few major changes to Westquay North's shops since its opening.
Tower Records Tower Records is an international retail franchise and online music store that was formerly based in Sacramento, California, United States. From 1960 until 2006, Tower operated retail stores in the United States, which closed when Tower Records ...
(which faced fierce competition from the
HMV Sunrise Records and Entertainment, trading as HMV (for His Master's Voice), is a British music and entertainment retailer, currently operating exclusively in the United Kingdom. The first HMV-branded store was opened by the Gramophone Company ...
store across the street) was replaced with a
Nike Nike often refers to: * Nike (mythology), a Greek goddess who personifies victory * Nike, Inc., a major American producer of athletic shoes, apparel, and sports equipment Nike may also refer to: People * Nike (name), a surname and feminine given ...
store, which closed after just a few months. This unit is now
Pret A Manger Pret A Manger (''prêt à manger'' is French for ''ready to eat'') is an international sandwich shop franchise chain based in the United Kingdom, popularly referred to as Pret, founded in 1983. As of December 2022, Pret had 434 shops in the UK ...
, a sandwich retailer.
Waitrose Waitrose & Partners (formally Waitrose Limited) is a brand of British supermarkets, founded in 1904 as Waite, Rose & Taylor, later shortened to Waitrose. It was acquired in 1937 by employee-owned retailer John Lewis Partnership, which still se ...
moved to
Portswood Portswood is a suburb and Electoral Ward of Southampton, England. The suburb lies to the north-north-east of the city centre and is bounded by (clockwise from west) Freemantle, Highfield, Swaythling, St. Denys and Bevois Valley. Portswood Wa ...
in 2006 and the old Waitrose space has now been replaced by New Look, which was originally located in a smaller store a floor above. The former New Look store is now
River Island River Island is a London-based, multi-channel fashion brand, founded in 1948 by Bernard Lewis. The retailer has a presence in over 125 of worldwide markets, in stores and online. Best known for its trend focused womenswear offering, River Isla ...
. In early 2019 River Island relocated to Above Bar Street and the Unit was divided into two with Lego taking one of the newly-created units.
Waitrose Waitrose & Partners (formally Waitrose Limited) is a brand of British supermarkets, founded in 1904 as Waite, Rose & Taylor, later shortened to Waitrose. It was acquired in 1937 by employee-owned retailer John Lewis Partnership, which still se ...
did return, however, to Westquay North in 2015 within the lower ground floor of the
John Lewis John Robert Lewis (February 21, 1940 – July 17, 2020) was an American politician and civil rights activist who served in the United States House of Representatives for from 1987 until his death in 2020. He participated in the 1960 Nashville ...
store, branded as Little Waitrose. In mid-May 2009 the first Hollister store to be opened outside the extended London area opened in Westquay North: this is considered a major coup for Westquay as it reflects well on the strength of the retail offering available. During the 2020
COVID-19 Coronavirus disease 2019 (COVID-19) is a contagious disease caused by a virus, the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The first known case was COVID-19 pandemic in Hubei, identified in Wuhan, China, in December ...
pandemic Westquay was closed for the first time other than on Christmas Day and Easter Sunday.


Construction

Rebranded from WestQuay in January 2017, Westquay has been constructed on the former site of the Pirelli Cable Works and the 1960s
Arundel Towers Arundel ( ) is a market town and civil parish in the Arun District of the South Downs, West Sussex, England. The much-conserved town has a medieval castle and Roman Catholic cathedral. Arundel has a museum and comes second behind much large ...
development (two office tower blocks above a multi-storey car park) and it measures approximately ¼ of a mile from one end of the site to the other. Demolition of the previous buildings began in September 1997 and Westquay opened on 28 September 2000. The development crosses over three major roads: The 20 m support structure from the two-storey glazed retail link over Portland Terrace weighs 400 tonnes, and Western Esplanade, opened in 1900 to link the Royal Pier with the West (now Central) Railway Station, was cut in half by the centre. Harbour Parade is crossed by a footbridge to the adjacent multi-storey car park. It absorbs a 4½ metre change in ground level between east and west boundaries and the length of the mall from Above Bar to Harbour Parade is 400 m, and on top of the mall, The roof lights extend to around 350 m in length. There is a total of 32 lifts throughout the development. The steelwork took 20 weeks to design, order and manufacture, 13 tower cranes worked on the site. The tallest crane had a 66 m mast and a reach of 65 m. Southampton's nearby Geothermal Heat Station supplies heat and chilling facilities to the centre.


Westquay South

During the late-2000s, Hammerson thought up plans for a £70 million extension entitled Watermark WestQuay. In December 2012, the model of the master plan was unveiled to the public, designed by London architects
Acme Space ACME was established in 2007 in London. The practice operates in the fields of contemporary architecture, urban planning, interior design and product design – working with private, corporate and public clients. Since 2007, ACME has received nume ...
and structural engineer,
AKT II AKT II is a London based firm of structural, civil and transportation engineering consultants. It was founded as Adams Kara Taylor in 1996 by Hanif Kara, Albert Williamson-Taylor (an Honorary Fellow of the Royal Institute of British Architects s ...
. On 11 April 2013, it was announced that Hammerson had submitted the planning application to Southampton City Council, on which the council approved the outline planning application on 23 July 2013. On 14 April 2014, Hammerson submitted detailed designs for phase one of its Watermark WestQuay scheme to Southampton City Council. On 25 June 2014, the designs for phase one of the development were approved. With the new name of WestQuay Watermark, the building work for phase one began in January 2015, with the closing of the existing walkway and the demolition of the entrance ramp. The first phase comprises a landmark 10 screen cinema, owned by
Showcase Cinemas Showcase Cinemas is a movie theater chain owned and operated by National Amusements. It operates in a total of four countries: the United States (flagship), Brazil, the United Kingdom and Argentina. Locations Showcase operates more than 950 ...
as part of their Cinema De Lux brand, a bowling alley and arcade from Hollywood Bowl, and twenty-one restaurants (
Wahaca Wahaca (phonetic spelling of the Mexican State of Oaxaca) is a UK restaurant group selling Mexican-style street food, co-founded by Thomasina Miers, with 13 branches in the United Kingdom. History Miers opened the first branch in the West End of ...
,
Zizzi Zizzi is a chain of Italian-inspired restaurants in the United Kingdom and Ireland. In February 2015, Bridgepoint Capital completed a £250 million acquisition of ''ASK Italian'' and ''Zizzi'', and subsequently bought by TowerBrook Capital Partne ...
,
Byron Hamburgers Famously Proper Limited, trading as Byron, is a British restaurant chain offering a casual dining service with a focus on burgers. The chain was founded in 2007 by Tom Byng. In July 2020, during the COVID-19 pandemic in the United Kingdom, th ...
,
Five Guys Five Guys Enterprises LLC (doing business as both Five Guys Burgers and Fries, and simply Five Guys) is an American fast food restaurant chain focused on hamburgers, hot dogs, and french fries, and headquartered in Lorton, Virginia, part of Fa ...
,
Nando's Nando's (; ) is a South African multinational fast casual chain that specialises in flame-grilled peri-peri style chicken. Founded in Johannesburg in 1987, Nando's operates over 1,200 outlets in 30 countries. Their logo (also seen as a sort of ...
, Bill's Restaurant, Cabana, Comso, Cau, Red Dog Saloon,
All Bar One All Bar One is a pub chain consisting of 56 bars in the United Kingdom, owned and operated by Mitchells and Butlers plc which was part of the Six Continents group (previously Bass) until 2003. Décor The concept was designed by Bass as a 'fem ...
, T.G.I. Friday's, The Diner,
Franco Manca Franco Manca is a sourdough Neapolitan pizza business operating around 70 pizzerias in the UK. It was founded in 2008 by Giuseppe Mascoli and Bridget Hugo. The first store opened on Market Row in Brixton Market. Initially sites were in the London ...
, Thaikhun, The Real Greek, Casa Brasil, Kupp and L'Osteria as of December 2016) alongside a large public piazza. On 29 November 2016, it was announced that the first wave of restaurants (CAU, The Real Greek, Red Dog Saloon, Franco Manca, Thaikhun, Byron, Cabana, and COSMO) would be open on 8 December 2016. Several remaining restaurants, Hollywood Bowl and
Showcase Cinema de Lux Showcase or vitrine may refer to: *Cabinet (furniture) * Display case Music * ''Showcase'' (Bill Anderson album), 1964 * ''Showcase'' (Patsy Cline album), 1961 * ''Showcase'' (Buddy Holly album), 1964 * ''Showcase'' (Philly Joe Jones album), 195 ...
opened throughout December 2016 and early 2017. WestQuay Watermark was renamed Westquay South when the development first opened its first five restaurants (CAU, The Real Greek, Franco Manca, Thaikhun, and Byron) on 8 December 2016.
Showcase Cinema de Lux Showcase or vitrine may refer to: *Cabinet (furniture) * Display case Music * ''Showcase'' (Bill Anderson album), 1964 * ''Showcase'' (Patsy Cline album), 1961 * ''Showcase'' (Buddy Holly album), 1964 * ''Showcase'' (Philly Joe Jones album), 195 ...
, located on the 4th level of Westquay South opened on 10 February 2017.


Food Terrace Re-development (2012)

During summer 2012, the food terrace was re-developed. Completed by the Autumn of 2012, the updated food terrace had new restaurants, including:
Wagamama Wagamama (stylised as ''wagamama'') is a British restaurant chain, serving Asian food based on Japanese cuisine. History The first Wagamama was opened in 1992 in Bloomsbury, London, founded by Alan Yau, who subsequently created the Chinese rest ...
;
Café Rouge Café Rouge is a French-styled restaurant chain, with 30 sites across the United Kingdom. Café Rouge is part of a bigger restaurant network owned by Casual Dining Group. History Café Rouge was founded by Roger Myers and Karen Jones, in ...
;
Pizza Express PizzaExpress is a British multinational restaurant group, owned by a group of bondholders. It has over 470 restaurants across the United Kingdom and 100 overseas in Europe, Hong Kong, China, India, Indonesia, Kuwait, the Philippines, the Unite ...
;
Ed's Easy Diner Ed's Easy Diner is a casual restaurant chain based in the United Kingdom selling 1950s American diner style items. History The first Ed's Easy Diner was opened by Barry Margolis in London's Soho in 1987. In 2008, there were just three diners, ...
; and
Tortilla Mexican Grill A tortilla (, ) is a thin, circular unleavened flatbread originally made from maize hominy meal, and now also from wheat flour. The Aztecs and other Nahuatl speakers called tortillas ''tlaxcalli'' (). First made by the indigenous peoples o ...
. The existing restaurants (
McDonald's McDonald's Corporation is an American Multinational corporation, multinational fast food chain store, chain, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. They rechri ...
,
KFC KFC (Kentucky Fried Chicken) is an American fast food restaurant chain headquartered in Louisville, Kentucky, that specializes in fried chicken. It is the world's second-largest restaurant chain (as measured by sales) after McDonald's, with 2 ...
,
Pizza Hut Pizza Hut is an American multinational restaurant chain and international franchise founded in 1958 in Wichita, Kansas by Dan and Frank Carney. They serve their signature pan pizza and other dishes including pasta, breadsticks and dessert at d ...
,
Harry Ramsden's Harry Ramsden's is a fast food restaurant chain based in the United Kingdom which offers fish and chips and assorted themed dishes. The business has 35 owned and franchised outlets throughout the UK and Ireland. Harry Ramsden's website claims ...
, and Toby's Carvery) were also refurbished. The outside terrace area became enclosed for all-weather access, with the seating updated to include a mixture of soft and hard furnishings; and inside, a glass bridge was installed, linking Café Rouge with Wagamama. The food terrace was rebranded as 'Dining at WestQuay', for a more casual dining option. As of March 2016, Café Rouge was replaced by The Handmade Burger Company, and Toby's Carvery was converted into a Subway As of October 2020, the available choice on the Dining Level is McDonald's, Subway, Wagamama, Tortilla, Chopstix,
Slim Chickens Slim Chickens is a fast-casual restaurant chain which specializes in chicken tenders, wings, sandwiches, salads, wraps, chicken & waffles, and other items. It was founded in 2003 by Greg Smart and Tom Gordon. History The first location opened i ...
, Pizza Hut, Pizza Express, Ed's Easy Diner, Nando's and
YO! Sushi YO! Sushi is a company that owns, operates, and franchises conveyor belt sushi restaurants, principally in the United Kingdom, Republic of Ireland, Russia, United Arab Emirates, Saudi Arabia, Bahrain, Kuwait and Australia. History YO! ...
. The offering on the dining level is now complemented by the restaurants and eateries in Westquay South.


Gallery

File:Westquaysoton.jpg, Westquay, 2002 File:West-quay-inside.jpg, Westquay, 2005 File:West-quay-stairs.jpg, Westquay, 2005 File:West-quay-shopping.jpg, Westquay, 2007 File:Westquay South.JPG, Westquay South, January 2017 File:Westquay_South_(previously_Watermark).jpg, Westquay South, 2018


See also

*
Geothermal power in the United Kingdom The potential for exploiting geothermal energy in the United Kingdom on a commercial basis was initially examined by the Department of Energy in the wake of the 1973 oil crisis. Several regions of the country were identified, but interest in dev ...


References


External links

* {{Shopping centres in South East England Buildings and structures in Southampton Retail parks in the United Kingdom Shopping centres in Hampshire Shopping malls established in 2000 Tourist attractions in Southampton