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United Express is the brand name for the regional branch of United Airlines, under which six individually owned
regional airline A regional airline is a general classification of airline which typically operates scheduled passenger air service, using regional aircraft, between communities lacking sufficient demand or infrastructure to attract mainline flights. In North ...
s operate short- and medium-haul feeder flights. On October 1, 2010, UAL Corporation and
Continental Airlines Continental Airlines, simply known as Continental, was a major United States airline founded in 1934 and eventually headquartered in Houston, Texas. It had ownership interests and brand partnerships with several carriers. Continental started o ...
merged to form
United Continental Holdings United Airlines Holdings, Inc. (formerly known as United Continental Holdings, Inc., UAL Corporation, Allegis Corporation and founded originally as UAL, Inc.) is a publicly traded airline holding company headquartered in the Willis Tower in Chica ...
, the holding company for the newly merged United Airlines. On June 27, 2019, United Express changed its parent company name from United Continental Holdings to United Airlines Holdings. As of 2014, 555 aircraft fly under the United Express brand.


History

Major airlines in the United States had long maintained relationships with regional carriers which fed passengers from small markets to larger cities. The Airline Deregulation Act spurred industry consolidation both vertically and horizontally, and as the hub system became more pronounced, airlines formalized these relationships through
code sharing In communications and information processing, code is a system of rules to convert information—such as a letter, word, sound, image, or gesture—into another form, sometimes shortened or secret, for communication through a communication ...
, shared branding, and listing regional partners in computer reservations systems. On May 1, 1985, United formally partnered with Air Wisconsin, Horizon Air, and
WestAir WestAir Commuter Airlines (IATA:OE, VB/ICAO WCA, SDU), was a U.S.-based regional airline formed when Stol Air Commuter changed its name in 1978 to WestAir Airlines; it was renamed WestAir Commuter Airlines in 1986. One of the founders was Maur ...
as United Express, feeding its hubs at
Chicago–O'Hare Chicago O'Hare International Airport , sometimes referred to as, Chicago O'Hare, or simply O'Hare, is the main international airport serving Chicago, Illinois, located on the city's Northwest Side, approximately northwest of the Loop business ...
, Seattle International Airport, and
San Francisco International Airport San Francisco International Airport is an international airport in an unincorporated area of San Mateo County, south of Downtown San Francisco. It has flights to points throughout North America and is a major gateway to Europe, the Middle E ...
. Aspen Airways soon joined the United Express system in 1986 feeding United's hub at Denver–Stapleton. Aspen was dismantled in 1990 being sold to Air Wisconsin and Mesa Airlines. Horizon Air was bought out by Alaska Airlines in 1987 at which time Horizon's contract as United Express was cancelled and a new carrier, North Pacific Airlines (NPA), was established by WestAir to service the Seattle hub as well as hubs at Portland, Spokane, and Boise. NPA was merged into its parent, WestAir, in 1991.
San Juan Airlines San Juan Airlines is a commuter airline operating scheduled and charter flights in the U.S. state of Washington and the Canadian province of British Columbia. Its main base of operations is Bellingham near the San Juan Islands. The airline's fl ...
of Seattle and SouthCentral Air of Anchorage, Alaska, also operated as United Express from 1987 through 1989. In 1988, Presidential Airways became a United Express carrier for United's new hub at Washington Dulles International Airport, but soon floundered. In response, WestAir formed an eastern division to serve Dulles. WestAir itself experienced turmoil; in 1991 it spun off the new division into an independent company,
Atlantic Coast Airlines Atlantic Coast Airlines (ACA) was an airline based in the United States owned by Atlantic Coast Holdings, Inc. It operated as United Express for United Airlines and Delta Connection for Delta Air Lines. It was headquartered in the Dulles area o ...
(ACA), which years later would go on to become Independence Air. In 1990, Mesa Airlines took over all of the United Express routes from Denver formerly operated by Aspen Airways except the Denver to Aspen route which went to Air Wisconsin. Mesa also added a number of new routes from Denver as well. In 1992 Mesa created a new division called California Pacific Airlines to begin new United Express service from the Los Angeles hub. In 1995 Mesa took over all United Express routes at the Seattle and Portland hubs formerly operated by WestAir. Mesa Airlines contract operating as United Express was cancelled in 1998 at which time Air Wisconsin and Great Lakes Airlines took over the Denver routes while SkyWest took over the Los Angeles, Seattle, and Portland routes. In 1992, Great Lakes Airlines became a United Express partner, followed by Trans States Airlines the following year. In 1997, as United officially designated
Los Angeles International Airport Los Angeles International Airport , commonly referred to as LAX (with each letter pronounced individually), is the primary international airport serving Los Angeles, California and its surrounding metropolitan area. LAX is located in the W ...
one of its hubs,
SkyWest Airlines SkyWest Airlines is an American regional airline headquartered in St. George, Utah, United States. SkyWest is paid to staff, operate and maintain aircraft used on flights that are scheduled, marketed and sold by a partner mainline airline. The ...
became a United Express partner as well. Great Lakes left the United Express system in early 2002, although it continued to do codeshare flights until they ceased operations in 2018. In 1993, Trans States Airlines started United Feeder Service (UFS), to operate British Aerospace
BAe ATP The British Aerospace ATP (Advanced Turbo-Prop) is an airliner designed and produced by British Aerospace. It was an evolution of the Hawker Siddeley HS 748, a fairly successful feederliner of the 1960s. The ATP was developed during the 198 ...
aircraft for United Airlines. The aircraft, originally owned by Air Wisconsin, were transferred and subsequently owned by United. UFS operated routes to Chicago O’Hare (ORD) from close markets in the U.S. Upper Midwest. UFS was eliminated from the United Express carrier network in 1999 and disappeared. When United declared for Chapter 11 reorganization in 2002, it pressured its regional partners for reduced fees. In 2004, ACA canceled its contract and reinvented itself as
low-cost carrier A low-cost carrier or low-cost airline (occasionally referred to as '' no-frills'', ''budget'' or '' discount carrier'' or ''airline'', and abbreviated as ''LCC'') is an airline that is operated with an especially high emphasis on minimizing op ...
Independence Air. The next year, Air Wisconsin unsuccessfully bid to retain its flying contract, though it did retain some ground-handling United Express operations. To compensate, United initiated new service agreements with
Colgan Air Colgan Air was an American certificated regional airline subsidiary of Pinnacle Airlines Corp. The headquarters of Colgan Air were located in Memphis, Tennessee. Colgan Air operated for Continental Express/United Express, and US Airways Express ...
, Trans States subsidiary GoJet Airlines, and Republic Airways Holdings subsidiaries
Chautauqua Airlines Chautauqua Airlines, Inc. was an American regional airline and a subsidiary of Republic Airways Holdings based in Indianapolis, Indiana, United States. Prior to the shut down of operations, it operated scheduled passenger services to 52 airports ...
and Shuttle America. Mesa Airlines was also reinstated into the United Express system. In 2005, United announced that service levels on major United Express routes would be upgraded to a new product called explus. Routes with explus service offer First Class seats and meal service on larger, 70-seat Embraer 170s and 66-seat Bombardier CRJ700s. Expanding the traditional regional partner role, United started to use the airplanes configured with explus amenities instead of, or alongside with, mainline jets on routes linking large cities, such as Chicago to Houston. United announced a new Express focus city at San Antonio International Airport in 2006, but the experiment was short-lived. Trans States was the carrier operating the San Antonio operation. United decided to cancel Dash 8 and CRJ200 service with Mesa Airlines in November 2009. On November 16, 2009 it was announced that ExpressJet would begin operating Embraer ERJ145 beginning in the spring of 2010. Mesa Airlines continued service using CRJ700 regional jets and added the Embraer 175 in 2015. All Continental Express and Continental Connection service officially merged into United Express in late 2011 including that of Cape Air which was operating as Continental Connection on behalf of
Continental Micronesia Continental Micronesia, Inc. (CMI) was a company which was a wholly owned subsidiary of Continental Airlines. It operated daily flights to Honolulu, Hawaii, as well as international services to Asia, Micronesia and Australia from its base of ...
in Guam. Silver Airways was also a Continental Connection carrier that converted to United Express using turbo prop aircraft. Silver operated throughout Florida as well as routes from Washington Dulles Airport however their affiliation as United Express ended in 2013. On April 1, 2012, Pinnacle Airlines Corp. filed for bankruptcy and announced it would draw down its
Colgan Air Colgan Air was an American certificated regional airline subsidiary of Pinnacle Airlines Corp. The headquarters of Colgan Air were located in Memphis, Tennessee. Colgan Air operated for Continental Express/United Express, and US Airways Express ...
operation. In May, United reached a deal with Republic Airways Holdings for its subsidiary
Republic Airways Republic Airways Inc. is a regional airline subsidiary of Republic Airways Holdings that operates service as American Eagle, Delta Connection, and United Express using a fleet of Embraer 170 and Embraer 175 regional jets. It is headquartered ...
to fly the Q400 in Colgan's place. The eight-year capacity purchase agreement included all 28 aircraft previously operated by Colgan as well as four currently flown by Republic for
Frontier Airlines Frontier Airlines is a major ultra-low-cost U.S. airline headquartered in Denver, Colorado. It operates flights to over 100 destinations throughout the United States and 31 international destinations, and employs more than 3,000 staff. The ca ...
. In August 2015, United announced the start of a new subsidiary, United Ground Express, to provide ground operation service in select airports within its domestic network. By September 2016,
Republic Airways Republic Airways Inc. is a regional airline subsidiary of Republic Airways Holdings that operates service as American Eagle, Delta Connection, and United Express using a fleet of Embraer 170 and Embraer 175 regional jets. It is headquartered ...
Q400s were phased out of service, replacing them with 50 more Embraer 175s. On February 27, 2017, United Airlines announced the return of their partnership with Air Wisconsin as a United Express carrier. They would be flying a fleet of 65 Bombardier CRJ200 beginning second-half 2017. In September 2017, the Q300 was phased out and in January 2018, the Q200 was phased out. These were the final prop aircraft in the United Express system within the United States. On April 16, 2018, United Airlines announced the end of its partnership with Cape Air. Services ended on May 31, 2018, which marked the end of United Express operations in Guam, along with the retirement of the last turboprop aircraft in the United Express fleet. In March 2020, during the COVID-19 pandemic, Trans States Airlines announced that it would be ceasing operations on April 1, 2020, ending its operations as United Express. On July 30, 2020, it was announced that United Airlines had decided to end its contract with ExpressJet and transferred these operations to
CommuteAir CommuteAir, operating as United Express, is a U.S. regional airline founded in 1989. Today, CommuteAir operates more than 1600 weekly flights to over 75 U.S. destinations and 3 in Mexico, with Embraer ERJ-145 aircraft, from its bases at Denver, ...
. ExpressJet continued its operations until September 30, 2020 and CommuteAir became the sole operator of the United Express Embraer ERJ145 fleet. As of 2022, six airlines remain as United Express feeder carriers: Air Wisconsin, CommuteAir, GoJet, Mesa Airlines, Republic Airways, and SkyWest Airlines. Most of these carriers now have routes spanning the entire United States with regional jets. SkyWest serves a number of small cities that are subsidized by the federally funded Essential Air Service program as well as other local and state governments.


Destinations


Bus service

United Express bus service connects Beaumont/Port Arthur to George Bush Intercontinental Airport (IAH). This service began after
Colgan Air Colgan Air was an American certificated regional airline subsidiary of Pinnacle Airlines Corp. The headquarters of Colgan Air were located in Memphis, Tennessee. Colgan Air operated for Continental Express/United Express, and US Airways Express ...
-operated Saab 340 turboprop flights ended on July 1, 2012, and this bus service continues at present with several trips a day. United Express also has a bus service from Lehigh Valley International Airport (ABE) near
Allentown, Pennsylvania Allentown (Pennsylvania Dutch language, Pennsylvania Dutch: ''Allenschteddel'', ''Allenschtadt'', or ''Ellsdaun'') is a city in Lehigh County, Pennsylvania, Lehigh County, Pennsylvania. The city has a population of 125,845 as of the 2020 United ...
to
Newark Liberty International Airport Newark Liberty International Airport , originally Newark Metropolitan Airport and later Newark International Airport, is an international airport straddling the boundary between the cities of Newark in Essex County and Elizabeth in Union Count ...
(EWR).
Continental Airlines Continental Airlines, simply known as Continental, was a major United States airline founded in 1934 and eventually headquartered in Houston, Texas. It had ownership interests and brand partnerships with several carriers. Continental started o ...
, which later merged into United, previously operated flights from Allentown to Newark but switched to a bus service in 1995 due to constant delays from air traffic control. It is long. the service was eight times daily. By February 2010 the bus was the only form of service offered by Continental after it cancelled its Allentown to Cleveland Hopkins Airport flights.


Operators and fleet


Fleet

The combined United Express branded fleet consists of the following regional aircraft as of December 2022:United Airlines - Seat maps and aircraft information – United Airlines
United.com. Retrieved on 2014-10-21.


Historical regional jet fleet

The United Express brand, through its various regional and commuter airline partners, operated a variety of jet aircraft over the years including the following types: * BAe 146-100 * BAe 146-200 *
BAe 146-300 The British Aerospace 146 (also BAe 146) is a short-haul and regional airliner that was manufactured in the United Kingdom by British Aerospace, later part of BAE Systems. Production ran from 1983 until 2001. Manufacture by Avro International ...
* Bombardier CRJ100 * Dornier 328JET * Embraer ERJ135


Historical turboprop fleet

The United Express brand, through its various regional and commuter airline partners, operated a variety of twin turboprop aircraft over the years including the following types: *
ATR 42 The ATR 42 is a regional airliner produced by Franco-Italian manufacturer ATR, with final assembly in Toulouse, France. On 4 November 1981, the aircraft was launched with ATR, as a joint venture between French Aérospatiale (now Airbus) and ...
*
BAe ATP The British Aerospace ATP (Advanced Turbo-Prop) is an airliner designed and produced by British Aerospace. It was an evolution of the Hawker Siddeley HS 748, a fairly successful feederliner of the 1960s. The ATP was developed during the 198 ...
*
BAe Jetstream 31 The British Aerospace Jetstream is a small twin-turboprop airliner, with a pressurised fuselage, developed as the ''Jetstream 31'' from the earlier Handley Page Jetstream. A larger version of the Jetstream was also manufactured, the British A ...
* BAe Jetstream 32 * BAe Jetstream 41 * Beechcraft 1900C *
Beechcraft 1900D The Beechcraft 1900 is a 19-passenger, pressurized twin-engine turboprop regional airliner manufactured by Beechcraft. It is also used as a freight aircraft and corporate transport, and by several governmental and military organizations. With c ...
* Beechcraft Super King Air (Beechcraft 1300 Model) *
Bombardier Q200 The De Havilland Canada DHC-8, commonly known as the Dash 8, is a series of turboprop-powered regional airliners, introduced by de Havilland Canada (DHC) in 1984. DHC was later bought by Boeing in 1988, then by Bombardier in 1992; then by ...
*
Bombardier Q300 The De Havilland Canada DHC-8, commonly known as the Dash 8, is a series of turboprop-powered regional airliners, introduced by de Havilland Canada (DHC) in 1984. DHC was later bought by Boeing in 1988, then by Bombardier in 1992; then by ...
*
Bombardier Q400 The De Havilland Canada DHC-8, commonly known as the Dash 8, is a series of turboprop-powered regional airliners, introduced by de Havilland Canada (DHC) in 1984. DHC was later bought by Boeing in 1988, then by Bombardier in 1992; then by ...
* de Havilland Canada Dash 8-100 * Dornier 328 * Embraer EMB-110 *
Embraer EMB-120 The Embraer EMB 120 Brasilia is a twin-turboprop 30-passenger commuter airliner designed and manufactured by the Brazilian aircraft manufacturer Embraer. The EMB 120 began development during 1974. While initially conceived as a modular series of ...
* Fokker F27 * Short 360


Accidents and incidents

* On February 2, 1988, United Express flight 3749 from Denver to Durango, CO, operated by Aspen Airways using a Convair 580 aircraft, drifted off a snow-packed runway at night while landing at Durango-La Plata County Airport and crashed into a snowbank. No injuries were reported among the 38 passengers and three crew members on-board. * On December 26, 1989, United Express Flight 2415 operated by North Pacific Airlines, a
BAe Jetstream 31 The British Aerospace Jetstream is a small twin-turboprop airliner, with a pressurised fuselage, developed as the ''Jetstream 31'' from the earlier Handley Page Jetstream. A larger version of the Jetstream was also manufactured, the British A ...
crashed on approach to Tri-Cities Airport near Pasco, Washington. The four passengers and two crew members on board were killed. The crew executed an excessively steep and unstabilized instrument landing system (ILS) approach. That approach, along with improper air traffic control commands and aircraft icing, caused the aircraft to stall and crash short of the runway. * On January 7, 1994,
United Express Flight 6291 United Express Flight 6291 was a regularly scheduled United Express flight from Washington Dulles International Airport near Washington, D.C. to Port Columbus International Airport in Columbus, Ohio. It was a service operated by Atlantic Coast A ...
operated by
Atlantic Coast Airlines Atlantic Coast Airlines (ACA) was an airline based in the United States owned by Atlantic Coast Holdings, Inc. It operated as United Express for United Airlines and Delta Connection for Delta Air Lines. It was headquartered in the Dulles area o ...
, a BAe Jetstream 41 crashed on approach to Port Columbus International Airport. Two passengers and three crew members were killed, while three passengers (a Taiwanese family) survived the accident. The NTSB report concluded the aircraft was never properly stabilized for the approach to 28L. The aircraft slowed to a stall, which was not recognised by the flight crew on time. The subsequent stall recovery was performed contrary to the Airplane Flight Manual procedure, which resulted in the aircraft impacting the ground less than 2 miles from the runway. Furthermore, after investigating the backgrounds of the cockpit crew, the NTSB concluded that United Express shouldn’t have paired an inexperienced first officer with a captain who had a history of failed check rides. * On November 19, 1996, United Express Flight 5925 operated by Great Lakes Airlines, a Beechcraft 1900C collided with a King Air during landing at Quincy Regional Airport. The ten passengers and two crew members on board were killed. The pilots of the King Air were blamed for failing to effectively monitor both the common frequency and to scan for traffic. * On April 9, 2017, passenger Dr. David Dao was dragged off of
United Express Flight 3411 The 2017 removal of passengers from United Express Flight 3411 occurred at Chicago O'Hare International Airport on April 9 of that year. Widely characterized by government officials and United Airlines itself as an example of mishandled custome ...
by law enforcement. He had been selected to be deplaned to make room for deadheading crew, but had refused to give up his seat, stating that he needed to see patients the following day. He suffered a concussion, lost teeth, and a broken nose * On March 4, 2019, United Express Flight 4933 operated by
CommuteAir CommuteAir, operating as United Express, is a U.S. regional airline founded in 1989. Today, CommuteAir operates more than 1600 weekly flights to over 75 U.S. destinations and 3 in Mexico, with Embraer ERJ-145 aircraft, from its bases at Denver, ...
, a Embraer EMB-145XR, landed in a snow-covered grassy area to the right of the runway at Presque Isle International Airport and was severely damaged; two passengers and the first officer suffered minor injuries. The accident was attributed to an inadequately reported ILS misalignment combined with "
confirmation bias Confirmation bias is the tendency to search for, interpret, favor, and recall information in a way that confirms or supports one's prior beliefs or values. People display this bias when they select information that supports their views, ignoring ...
" and fatigue that led the first officer to continue the approach despite being unable to see the runway due to blowing snow.


References


External links

* United's officia
United Express
page * United's officia
United Express Fleet
page {{authority control United Airlines Regional airline brands Companies that filed for Chapter 11 bankruptcy in 2002