ThousandEyes, Inc. is a

network intelligence Network intelligence (NI) is a technology that builds on the concepts and capabilities of Deep Packet Inspection (DPI), Packet Capture and Business Intelligence (BI). It examines, in real time, IP data packets that cross communications network ...

company headquartered in

San Francisco San Francisco (; Spanish language, Spanish for "Francis of Assisi, Saint Francis"), officially the City and County of San Francisco, is the commercial, financial, and cultural center of Northern California. The city proper is the List of Ca ...

with offices in

Dublin Dublin (; , or ) is the capital and largest city of Republic of Ireland, Ireland. On a bay at the mouth of the River Liffey, it is in the Provinces of Ireland, province of Leinster, bordered on the south by the Dublin Mountains, a part of th ...

London London is the capital and largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary down to the North Sea, and has been a majo ...

New York New York most commonly refers to: * New York City, the most populous city in the United States, located in the state of New York * New York (state), a state in the northeastern United States New York may also refer to: Film and television * '' ...

Tokyo Tokyo (; ja, 東京, , ), officially the Tokyo Metropolis ( ja, 東京都, label=none, ), is the capital and largest city of Japan. Formerly known as Edo, its metropolitan area () is the most populous in the world, with an estimated 37.468 ...

, and

Austin, Texas Austin is the capital city of the U.S. state of Texas, as well as the county seat, seat and largest city of Travis County, Texas, Travis County, with portions extending into Hays County, Texas, Hays and Williamson County, Texas, Williamson co ...

. The company produces software that analyzes the performance of local and wide area networks. On May 29, 2020, Cisco announced it would be acquiring ThousandEyes.

History

The company was founded in 2010 by Mohit Lad and Ricardo Oliveira who had worked together during grad school in the

UCLA The University of California, Los Angeles (UCLA) is a public land-grant research university in Los Angeles, California. UCLA's academic roots were established in 1881 as a teachers college then known as the southern branch of the California St ...

Internet Research Lab to visualize Autonomous System topologies. ThousandEyes received a $500K

National Science Foundation The National Science Foundation (NSF) is an independent agency of the United States government that supports fundamental research and education in all the non-medical fields of science and engineering. Its medical counterpart is the National I ...

grant in 2011 to focus on DNS infrastructure troubleshooting. In 2011, Sequoia Capital led a Series A round to invest $5.5M. The company launched their network monitoring product in June 2013. In 2014, Sutter Hill Ventures led a Series B round, joined by Sequoia Capital and Salesforce.com, to invest $20M in the company. In 2016, Tenaya Capital and GV joined a Series C round, along with previous investors, with $35M more in capital. In February 2019 the company announced it has raised $50M in a Series D round of funding led by GV (formerly Google Ventures), bringing ThousandEyes' total funding to more than $110 million. Additionally, Thomvest Ventures joined the round as a new investor alongside existing investors Salesforce Ventures, Sequoia Capital, Sutter Hill Ventures and Tenaya Capital.

Technology

ThousandEyes is a software-as-a-service (SaaS) product that uses

synthetic monitoring In software design, web design, and electronic product design, synthetic monitoring (also known as ''active monitoring or proactive monitoring'') is a monitoring technique that is done by using a simulation or scripted recordings of transactions ...

probes to measure network performance. The product includes elements of

network tomography Network tomography is the study of a network's internal characteristics using information derived from end point data. The word tomography is used to link the field, in concept, to other processes that infer the internal characteristics of an object ...

for loss and latency,

route analytics Network monitoring is the use of a system that constantly monitors a computer network for slow or failing components and that notifies the network administrator (via email, SMS or other alarms) in case of outages or other trouble. Network monitorin ...

to visualize BGP advertisements,

DNS The Domain Name System (DNS) is a hierarchical and distributed naming system for computers, services, and other resources in the Internet or other Internet Protocol (IP) networks. It associates various information with domain names assigned to ...

monitoring,

VoIP Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet t ...

monitoring,

website monitoring Website monitoring is the process of testing and verifying that end-users can interact with a website or web application as expected. Website monitoring are often used by businesses to ensure website uptime, performance, and functionality is as exp ...

for HTTP and HTTPS and

SNMP Simple Network Management Protocol (SNMP) is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behaviour. Devices that typically ...

device polling.

Business

ThousandEyes was privately held until 2020 and backed by venture investors including

Sequoia Capital Sequoia Capital is an American venture capital firm. The firm is headquartered in Menlo Park, California, and specializes in seed stage, early stage, and growth stage investments in private companies across technology sectors. , Sequoia's total a ...

Sutter Hill Ventures Sutter Hill Ventures is an American private equity firm focused on venture capital investments in technology-based start-up companies. Founded in 1964, Sutter Hill is one of the oldest venture capital firms still in operation. Based in Palo Alto ...

Salesforce Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, a ...

Tenaya Capital Tenaya Capital is a venture capital firm with offices in Portola Valley, California, and Wellesley, Massachusetts. Founded in 1995 as Lehman Brothers Venture Partners, Tenaya spun out to become an independent firm in 2009 following Lehman's bankr ...

and GV. Its customers include

Twitter Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...

Equinix Equinix, Inc. is an American multinational company headquartered in Redwood City, California, that specializes in Internet connection and data centers. The company is a leader in global colocation data center market share, with 240 data centers ...

ServiceNow ServiceNow is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy, ServiceNow is listed on the ...

EBay eBay Inc. ( ) is an American multinational e-commerce company based in San Jose, California, that facilitates consumer-to-consumer and business-to-consumer sales through its website. eBay was founded by Pierre Omidyar in 1995 and became a ...

DocuSign DocuSign, Inc. is an American company headquartered in San Francisco, California, that allows organizations to manage electronic agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature, a way to sign electronically on diff ...

, top US banks, and many software-as-a-service cloud companies. In May 2020, Cisco announced intent to acquire ThousandEyes. In August 2020, Cisco completed the acquisition for an undisclosed amount that was reported to be near $1 Billion.

Recognition

ThousandEyes has been recognized by Fortune as one of the 2019 Best Workplaces in Texas and by the San Francisco Business Times as one of the 2019 Bay Area Best Places to Work. ThousandEyes has also been recognized by

Battery Ventures Battery Ventures is an American technology-focused investment firm. Founded in 1983, the firm makes venture-capital and private-equity investments in markets across the globe from offices in Boston, Silicon Valley, San Francisco, Israel and Lon ...

as one of the 50 Highest-Rated Private Cloud-Computing Companies to Work For, with data specifically provided from

Glassdoor Glassdoor is an American website where current and former employees anonymously review companies. Headquartered in San Francisco, California, it has additional offices in Chicago, Dublin, London, and São Paulo. Glassdoor also allows its users to ...

. In June 2019, ThousandEyes was recognized as one of the winners of the 2019 Cloud Computing Product of the Year Award by TMC's Cloud Computing Magazine. In November 2018, ThousandEyes was recognized in Credit Suisse AG's inaugural Disruptive Technology Recognition (DTR) Program, an annual recognition of five top companies who are disrupting traditional enterprise information technology (

IT Infrastructure Information technology infrastructure is defined broadly as a set of information technology (IT) components that are the foundation of an IT service; typically physical components (computer and networking hardware and facilities), but also variou ...

). ThousandEyes was included in the 2014 “Gartner Cool Vendors in Application Performance Monitoring and IT Operations Analytics” report. Forbes placed ThousandEyes fourth on the list of the "Hottest Startups of 2014."

References

{{reflist, 2 Networking companies of the United States Network management