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SoftKey International (originally SoftKey Software Products, Inc.) was a software company founded by Kevin O'Leary in 1986 in Toronto, Ontario. It was known as The Learning Company from 1995 to 1999 after acquiring The Learning Company and taking its name. SoftKey played a major role in the dissolution of the edutainment industry by the turn of the millennium. Contributing factors include its reduction of the market price by releasing
shovelware Shovelware is a term for individual video games or software bundles known more for the quantity of what is included than for the quality or usefulness. The metaphor implies that the creators showed little care for the quality of the original sof ...
discs of
freeware Freeware is software, most often proprietary, that is distributed at no monetary cost to the end user. There is no agreed-upon set of rights, license, or EULA that defines ''freeware'' unambiguously; every publisher defines its own rules for the ...
and
shareware Shareware is a type of proprietary software that is initially shared by the owner for trial use at little or no cost. Often the software has limited functionality or incomplete documentation until the user sends payment to the software developer ...
, hostile takeovers of major edutainment software companies, reduction of these acquisitions to a skeleton staff, and questionable financial practices to maintain its stock price. In 1999, the company was acquired by
Mattel Mattel, Inc. ( ) is an American multinational corporation, multinational toy manufacturing and entertainment company founded in January 1945 and headquartered in El Segundo, California. The company has presence in 35 countries and territories a ...
in what ''
Businessweek ''Bloomberg Businessweek'', previously known as ''BusinessWeek'', is an American weekly business magazine published fifty times a year. Since 2009, the magazine is owned by New York City-based Bloomberg L.P. The magazine debuted in New York City ...
'' called one of "the Worst Deals of All Time". It was subsequently folded into
Mattel Interactive Mattel Interactive (Known as Mattel Media until 1999) was a video game publisher and software distributor. History Mattel originally founded the company as Mattel Media in February 1996, as an aim to expand into the multimedia unit by producing ...
.


Products

SoftKey published and distributed
CD-ROM A CD-ROM (, compact disc read-only memory) is a type of read-only memory consisting of a pre-pressed optical compact disc that contains data. Computers can read—but not write or erase—CD-ROMs. Some CDs, called enhanced CDs, hold both compute ...
-based personal computer software for Windows and Macintosh computers during the late 1980s and 1990s. Its lineup consisted of software intended for home audiences, specifically
shovelware Shovelware is a term for individual video games or software bundles known more for the quantity of what is included than for the quality or usefulness. The metaphor implies that the creators showed little care for the quality of the original sof ...
discs containing various
freeware Freeware is software, most often proprietary, that is distributed at no monetary cost to the end user. There is no agreed-upon set of rights, license, or EULA that defines ''freeware'' unambiguously; every publisher defines its own rules for the ...
or
shareware Shareware is a type of proprietary software that is initially shared by the owner for trial use at little or no cost. Often the software has limited functionality or incomplete documentation until the user sends payment to the software developer ...
game software. The company enjoyed great success by offering " jewel-case only" products, dubbed its "Platinum" line. As a home and small office software publisher, SoftKey bought the rights to application packages from their authors and distributed them under its own "Key" label. By late 1992, SoftKey was distributing 35 different products in this manner. SoftKey began to develop its own software by 1994, and had branched out to include edutainment games and CD-ROMs in its line of products. In 1986, SoftKey released specialized graphics package KeyChart for the IBM PC and compatibles, designed to make time-consuming plotting easier. In 1993, it was selling KeyMap, a DOS-only software that offered maps, route planning, and a database tool for annotating maps. Around this time, Computer Associates acquired Easy Tax (DOS) from SoftKey and sold it as Simply Tax. SoftKey's acquisition of The Learning Company added the
Reader Rabbit ''Reader Rabbit'' is an educational game franchise created in 1983 by The Learning Company. The series is aimed at children from infancy to the age of nine. In 1998, a spiritual successor series called '' The ClueFinders'' was released for ol ...
and
Math Rabbit ''Math Rabbit'' is a 1986 video game that serves as a spin-off to the ''Reader Rabbit'' edutainment series. It was made by The Learning Company for MS-DOS and Apple II. A ''Deluxe'' version was released in 1993 for MS-DOS, Macintosh, and Windows ...
educational video games to its collection. Its acquisition of
MECC The Minnesota Educational Computing Consortium (later Corporation), most commonly known as MECC, was an organization founded in 1971 best known for developing the edutainment video game series '' The Oregon Trail'' and its spinoffs. The goal of ...
added The Oregon Trail,
Word Munchers ''Word Munchers'' is a 1985 video game and the first of the ''Munchers'' educational series. It was made by MECC for Apple II, then ported to DOS and Macintosh in 1991. It was re-released in 1996 for Windows and Macintosh as "Word Munchers Deluxe" ...
,
Number Munchers ''Number Munchers'' is a 1986 video game and a spin-off to the title '' Word Munchers''. It was made by MECC for Apple II, then ported to DOS and Macintosh in 1990. The concept of the game was designed by R. Philip Bouchard, who also designed ''Th ...
and
Storybook Weaver ''Storybook Weaver'' is a 1994 educational game released on floppy disk for the Apple Macintosh, aimed at children aged 6–12. An updated version, Storybook Weaver Deluxe, was released for Windows and Mac computers and featured much more content ...
. With the acquisition of
Broderbund Broderbund Software, Inc. (stylized as Brøderbund) was an American maker of video games, educational software, and productivity tools. Broderbund is best known for the 8-bit video game hits ''Choplifter'', ''Lode Runner'', ''Karateka'', and '' ...
, it obtained multiple award-winning brands including
Carmen Sandiego ''Carmen Sandiego'' (sometimes referred to as ''Where in the World Is Carmen Sandiego?'') is a media franchise based on a series of computer games created by the American software company Broderbund. While the original 1985 '' Where in the World ...
, The Print Shop,
Living Books ''Living Books'' is a series of interactive read-along adventures aimed at children aged 3–9. Created by Mark Schlichting, the series was mostly developed by Living Books for CD-ROM and published by Broderbund for Mac OS and Microsoft Window ...
,
Family Tree Maker Family Tree Maker is genealogy software for Windows and Mac that allows the researcher to keep track of information collected during research and to create reports, charts, and books containing that information. The software was originally develo ...
,
Arthur Arthur is a common male given name of Brythonic origin. Its popularity derives from it being the name of the legendary hero King Arthur. The etymology is disputed. It may derive from the Celtic ''Artos'' meaning “Bear”. Another theory, more w ...
, and KidPix.


Marketing

According to founder Kevin O'Leary, SoftKey's business model was to market its retail products "no different from cat food or any other consumer good." It was one of few companies to rent space in stores to better manage distribution. O'Leary stated, "When we approach a retailer, we can offer them a wide range of titles that diversifies their risk. So if they give us five or 10 square feet of store space, we’ll guarantee X dollars of sell-through." He also said, "It's not about technology anymore. It's about marketing, merchandising, brand management, and shelf space. In the cat food business, that's all that matters. And in the software business, that's all that matters.'' The company pioneered revolving racks with software packaged in standard CD jewel cases, allowing them to display three times as much product. It took products out of niche software businesses and into general stores with more traffic such as Office Depot, Radio Shack, Willson Stationers and SmithBooks. It used eye-catching graphics on the boxes and made all of its packaging uniform. O'Leary believed that "What's inside the box is important, but it's not as important as how it's marketed." He stated that "It is truly a packaged goods philosophy that's taken over this industry. It's about facings and shelf space and advertising dollars and driving sales through the door and profit per square foot in gross margin." In October 1995, SoftKey had 10 centers in cities in Europe, Asia, Canada, and the United States. It sold its products through more than 18,000 outlets, including grocery stores, hardware stores, and airport gift shops, and had distributors in 47 countries.


Pricing

SoftKey's pricing strategy was to prioritize the number of copies sold over the price per unit. As such, SoftKey listed its titles for lower prices, generally between $40 and $100, with minimum profit. '' The Christian Science Monitor'' stated that the move could "transform the industry," leading to lower software prices but more variety in the types of stores that sell software. The corporate mission of SoftKey International, Inc. was "to be the leading electronic publisher of value-priced consumer software-worldwide." One analyst dubbed its products "coasterware", since they were so cheap that "if you don't like the actual software you can use the CD-ROMs as drink coasters". O'Leary wanted to "produce products to service that 40 percent of the market that hasn't bought educational software because of pricing issues." He stated, "In the last two years, we've moved from an industry that sells primarily to businesses to an industry that's going through a violent change to become a commodity.'' The company became known for aggressively driving down the development costs of products and laying off employees of the companies it acquired. Casey Dworkin, publisher of Retail Price Week, said that SoftKey appeals to companies that want to "sell software by the pound, appealing to impulse purchases by customers who are intrigued but don't want to drop $40 for a piece of software." They compared SoftKey's practices to a laundry-detergent maker marketing a premium-brand version, a lower-end brand, and a generic version of the same product. SoftKey built a business by acquiring struggling software companies, repackaging and repricing its products. "SoftKey believes that much consumer software is overpriced and therefore cannot reach a broad market. It's a philosophy that clashes with the artistic sensibilities of many in the multimedia software business—but is nonetheless likely to become increasingly influential in the volatile software world."


Profit

SoftKey Software Products was the fastest growing company in Canada in 1992, with sales of $36.8 million and profit of $6.1 million. Its most profitable products were its tax-software and processing service. By April 1995, SoftKey's stock was valued at $25.50, about 20 times the year's earnings. A public offering of 2.3 million common shares was priced at $28.875. SoftKey products were sold in more than 19,000 stores in over 40 countries In June of that year, Montgomery Securities raised more than $60 million for the company. In October, SoftKey raised another $350 million in an unrated private offering. On November 28, 1995, SoftKey rose from 3.2 million to 4.7 million shares, the largest increase in open positions among Nasdaq issues. In August 1998, the stock exchange halted trading in The Learning Company, as the company issued a statement to clear up questions about its accounting practices. Shares of The Learning Company ( NYSE: TLC) fell 1 15/16 to 26 3/8 and
Mattel Mattel, Inc. ( ) is an American multinational corporation, multinational toy manufacturing and entertainment company founded in January 1945 and headquartered in El Segundo, California. The company has presence in 35 countries and territories a ...
(NYSE: MAT) plunged 20 percent to 23 11/16. The company continued to grow, with revenue of $800 million despite an accumulated deficit of $1.1 billion by the end of 1998.


History

In 1986, Canadian businessman and investor Kevin O'Leary along with John Freeman started SoftKey Software Products, Inc. in O'Leary's basement with a loan of $10,000 from his mother. He convinced other companies to bundle SoftKey's products with their own, later licensing software from other firms, which proved more cost-effective than internal development. In 1993, SoftKey International was created out of a three-way merger between SoftKey Software Products, WordStar International, and
Spinnaker Software Spinnaker Software was a software company founded in 1982John Case. ''Digital Future'', William Morrow : New York, N.Y. 1985. p. 122. known primarily for its line of non-curriculum based educational software, which was a major seller during the ...
. Shareholders of Softkey Software represented about 53 percent of the new company's shares. After the merger, the company moved to Spinnaker's offices in Cambridge, Mass.


Acquisitions


MECC and The Learning Company

In October 1995, SoftKey initiated a bidding war against Broderbund for Learning Company, launching a hostile offer valued at $606 million. SoftKey also announced it had agreed to buy the Minnesota Educational Computing Corporation (MECC) for $370 million, throwing wrench into Broderbund's offer. O'Leary commented, "They're working on the economics of yesterday", stating that "Learning's premium-priced products were out of step with trends in the market." After the acquisition of The Learning Company, SoftKey changed its name to "The Learning Company". A substantial percentage of the staff were let go, reducing it to a skeleton staff. MECC' senior vice president of product development Susan Schilling stated: " 'Learyhad an interest in earning money. I'm not sure he had a desire to help children learn."


Acquisitions from 1994 to 1998

On September 14, 1994, SoftKey acquired privately held Software Marketing Corp., Phoenix, for about 600,000 shares of SoftKey common stock and the assumption of $1.6 million in long-term debt. On November 30, 1995, the original Learning Company announced that it had sued the Tribune Company for violating securities laws as a "strategic partner" of SoftKey International. The next day, SoftKey agreed to acquire Compton's New Media Inc. from Tribune for stock valued at $106.5 million. In March 1998, Softkey, now called The Learning Company, acquired Mindscape Inc. from Pearson PLC for $150 million in cash and stock. Broderbund's
Red Orb Entertainment Red Orb Entertainment was a publishing division created by the Broderbund software company to market its video game titles, distinguishing them from its library of edutainment titles, which it marketed to schools. Launched on May 21, 1997, and bas ...
was moved to Mindscape. In June 1998, Learning Co. agreed to buy rival Broderbund Software Inc., maker of the blockbuster game Myst, in a stock deal valued at about $416 million. In December 1998 ,The Learning Company acquired Palladium Interactive. According to Information technology consulting company Booz Allen Hamilton, two of SoftKey International's acquisition deals rank among the ten worst U.S. acquisitions during 1994–1996 as measured by shareholder value two years after the deal.


Sale to Mattel

In the fall of 1998,
Mattel Mattel, Inc. ( ) is an American multinational corporation, multinational toy manufacturing and entertainment company founded in January 1945 and headquartered in El Segundo, California. The company has presence in 35 countries and territories a ...
agreed to acquire The Learning Company in a stock-for-stock merger valuing the company at approximately $4.2 billion. The merger was finalized and unanimously approved by both companies' boards of directors on December 14. A few weeks after the sale, the Center for Financial Research and Analysis
forensic accounting Forensic accounting, forensic accountancy or financial forensics is the specialty practice area of accounting that investigates whether firms engage in financial reporting misconduct. Forensic accountants apply a range of skills and methods to de ...
firm published a report critical of Mattel. O'Leary, who had been hired as president of Mattel's new TLC digital division, sold his stock for $6 million a few months before $2 billion in shareholder value was lost in one day. Despite owning software titles through their
Mattel Media Mattel Interactive (Known as Mattel Media until 1999) was a video game publisher and software distributor. History Mattel originally founded the company as Mattel Media in February 1996, as an aim to expand into the multimedia unit by producing ...
division, Mattel lost $82.4 million in the year of 1998 because of several problems with the acquisition, including a loss of a key distribution deal and a high return of unsold products from retailers. The total financial losses to Mattel have been estimated to be as high as $3.6 billion. On May 7, 1999, shareholders of both companies voted to approve the merger. The merger was completed on May 13, 1999. Jill E. Barad, Mattel's chairman and chief executive officer stated "This merger gives Mattel a $1 billion software division with an unparalleled portfolio of branded content and profit margins exceeding that of our traditional business," The company was placed under Mattel's new Mattel Interactive division.


Aftermath

The sale proved to be fraught. The ''Telegraph'' deemed it "one of the worst takeovers in recent history". Toy analyst Margaret Whitfield of Tucker Anthony Cleary Gull called it "a disaster for Mattel". Bloomberg, ''Businessweek'', and CNBC all described it as one of the worst mergers of all time. In the fourth quarter of 1999, Mattel reported a loss of $184 million, reportedly due to poor sales and inventory problems. Michael Perik and Kevin O'Leary, founders and heads of the Learning Co, left the company. Reports from the Center for Financial Research and Analysis later highlighted the "lack of proper due diligence by Mattel during the Learning Co. acquisition." In January 2000, Mattel brought on software executive and former Sega of America president Bernie Stolar to assist with their financial troubles. On February 3, 2000 Chairman and CEO Jill E. Barad resigned from Mattel. The 1999 Annual Report began, "The bad news for 1999 unfortunately has overshadowed the good news. We are all painfully aware of the negative effect the acquisition of The Learning Company and its subsequent performance had on our results for 1999" The acquisition saw the end of the mid-1990s edutainment boom. Former Learning Company educational design department manager, Toby Levenson, said that edutainment had become "a toxic word". Blake Montgomery of EdSurge wrote, "For many years, people making educational products didn't want them to be entertaining because that could be called "edutainment" and that would hurt your funding.”


Sale to Gores Technology Group

On April 3, 2000, Mattel announced its plan to dissolve its assets related to the software business.
Gores Technology Group The Gores Group is a private equity firm specializing in acquiring and partnering with mature and growing businesses. The company was founded in 1987 by its CEO and chairman, Alec E. Gores. Headquartered in Los Angeles, California, with an offic ...
acquired The Learning Company to create their entertainment, productivity and education divisions, which became GAME Studios, The Learning Company, and Broderbund respectively. GAME Studios was sold to Ubisoft in 2001. Gores subsequently sold most of the other holdings – including the edutainment series and the brand name The Learning Company – to Irish company Riverdeep Interactive Learning, which later became Houghton Mifflin Harcourt. Harcourt released several book sets under The Learning Company brand umbrella, including ''Oregon Trail Adventures,'' ''The Little Box of Love,'' and ''The Little Box of Laughs''. As of April 2018, Houghton Mifflin Harcourt has ceased using the Learning Company brand.


List of acquisitions

* February 1994 – WordStar International and
Spinnaker Software Spinnaker Software was a software company founded in 1982John Case. ''Digital Future'', William Morrow : New York, N.Y. 1985. p. 122. known primarily for its line of non-curriculum based educational software, which was a major seller during the ...
* June 1994 – Aris Multimedia Entertainment * July 1994 – Compact Publishing * September 1995 – Software Marketing Corporation * July 1995 – Tewi Verlag GmbH * August 1995 – Future Vision Holding * December 1995 – The Learning Company * December 1995 – Compton's NewMedia * Late 1995 – EduSoft * May 1996 – Minnesota Educational Computing Corporation (MECC) * October 1997 – Microsystems Software * December 1997 – Creative Wonders * March 1998 – Mindscape * August 1998 –
Broderbund Broderbund Software, Inc. (stylized as Brøderbund) was an American maker of video games, educational software, and productivity tools. Broderbund is best known for the 8-bit video game hits ''Choplifter'', ''Lode Runner'', ''Karateka'', and '' ...


Software titles


References


External links

* {{Authority control Defunct software companies of the United States Mattel subsidiaries