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Time Warner Cable, Inc. (TWC) was an American
cable television Cable television is a system of delivering television programming to consumers via radio frequency (RF) signals transmitted through coaxial cables, or in more recent systems, light pulses through fibre-optic cables. This contrasts with broa ...
company. Before it was acquired by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only
Comcast Comcast Corporation (formerly known as American Cable Systems and Comcast Holdings),Before the AT&T merger in 2001, the parent company was Comcast Holdings Corporation. Comcast Holdings Corporation now refers to a subsidiary of Comcast Corpora ...
, operating in 29 states. Its corporate headquarters were located in the Time Warner Center in
Midtown Manhattan Midtown Manhattan is the central portion of the New York City borough of Manhattan and serves as the city's primary central business district. Midtown is home to some of the city's most prominent buildings, including the Empire State Buildin ...
, New York City, with other corporate offices in
Stamford, Connecticut Stamford () is a city in the U.S. state of Connecticut, outside of Manhattan. It is Connecticut's second-most populous city, behind Bridgeport. With a population of 135,470, Stamford passed Hartford and New Haven in population as of the 2020 ...
;
Charlotte, North Carolina Charlotte ( ) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont region, it is the county seat of Mecklenburg County. The population was 874,579 at the 2020 census, making Charlotte the 16th-most populo ...
; and
Herndon, Virginia Herndon is a town in Fairfax County, Virginia, in the Washington, D.C. metropolitan area of the United States. The population was 23,292 at the 2010 census. In 2020, the population was estimated to be 24,532, which makes it the largest of three i ...
. It was controlled by Warner Communications, then by
Time Warner Warner Media, LLC ( traded as WarnerMedia) was an American multinational mass media and entertainment conglomerate. It was headquartered at the 30 Hudson Yards complex in New York City, United States. It was originally established in 1972 by ...
(later known as WarnerMedia and now
Warner Bros. Discovery Warner Bros. Discovery, Inc. (WBD) is an American multinational mass media and entertainment conglomerate headquartered at 230 Park Avenue South in New York City. It was formed after the spin-off of WarnerMedia by AT&T, and its merger with D ...
). That company spun off the cable operations in March 2009 as part of a larger restructuring. From 2009 to 2016, Time Warner Cable was an entirely independent company, continuing to use the Time Warner name under license from its former parent company (including the " Road Runner" name for its Internet service, now Spectrum Internet). In 2014, the company was the subject of a proposed purchase by Comcast Corporation, valued at $45.2 billion; however, following opposition to the deal by various groups, along with plans by the U.S. government to try to block the merger, Comcast called off the deal in April 2015. On May 26, 2015, Charter Communications announced that it would acquire Time Warner Cable for $78.7 billion, along with Bright House Networks in a separate $10.1 billion deal, pending regulatory approval. The purchase was completed on May 18, 2016; Charter had continued to do business as Time Warner Cable in its former markets, but has now re-branded these operations under the
Spectrum A spectrum (plural ''spectra'' or ''spectrums'') is a condition that is not limited to a specific set of values but can vary, without gaps, across a continuum. The word was first used scientifically in optics to describe the rainbow of colors i ...
brand in most markets (a brand of Charter which launched in 2014), though it will continue to use the roadrunner.com email addresses and adelphia.net email addresses to new customers.


History


Background

Time Warner Cable traces back to two cable entities owned by
Time Inc. Time Inc. was an American worldwide mass media corporation founded on November 28, 1922, by Henry Luce and Briton Hadden and based in New York City. It owned and published over 100 magazine brands, including its namesake ''Time'', ''Sports Illu ...
&
Warner Communications Warner Media, LLC ( traded as WarnerMedia) was an American multinational mass media and entertainment conglomerate. It was headquartered at the 30 Hudson Yards complex in New York City, United States. It was originally established in 1972 by ...
respectively in the 1970s; American Television and Communications, which was established in 1968, and would be acquired by Time in 1973; and Warner Cable, established in 1973. Warner Cable would eventually diversify into channels with the formation of Warner Cable Communications in 1977, creating test channels such as Pinwheel, Star Channel, and even Slight on Sound; these would eventually be officially launched as
Nickelodeon Nickelodeon (often shortened to Nick) is an American pay television television channel, channel which launched on April 1, 1979, as the first cable channel for children. It is run by Paramount Global through its List of assets owned by Param ...
& The Movie Channel in 1979, and
MTV MTV (Originally an initialism of Music Television) is an American cable channel that launched on August 1, 1981. Based in New York City, it serves as the flagship property of the MTV Entertainment Group, part of Paramount Media Networks, a di ...
in 1981 respectively. In 1979,
American Express American Express Company (Amex) is an American multinational corporation specialized in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City. The company was found ...
was brought in to form a joint-venture cable network and cable television firm called Warner-Amex Satellite Entertainment, and eventually Warner Cable was renamed to Warner-Amex Cable. WAC would eventually create the QUBE interactive service until it was shut down in 1984. On June 25, 1984, it was announced that the channels would be spun off into a public-traded corporation known as MTV Networks Inc.; which was eventually purchased by
Viacom International Paramount Global Distribution Group or Paramount Global Content Distribution is the international television distribution arm of American media conglomerate, Paramount Global, originally established in 1962 as the international distribution divis ...
a year after. In December 1986, American Express sold its half ownership of Warner-Amex Cable back to Warner Communications; reverting the name to Warner Cable. In the late 1980s, Warner Communications, which was in financial trouble at the time, planned to merge with Time Inc; which would lead to ATC becoming a sibling to Warner Cable.


Time Warner Cable

In 1990, after a hostile takeover bid from Paramount Communications was rejected; Warner Communications officially merged with Time Inc. to create Time-Warner; ATC & Warner Cable would eventually become part of a new division known as Time Warner Cable Group. ATC would eventually be renamed to Time Warner Communications around the same time as well. Time Warner Cable Group would eventually be merged with Warner Cable & Time Warner Communications into a single division of Time Warner in 1992, utilizing the Time Warner Communications name until 1995, when it was renamed to Time Warner Cable. In 1995, the company launched the Southern Tier On-Line Community in
Elmira, New York Elmira () is a city and the county seat of Chemung County, New York, United States. It is the principal city of the Elmira, New York, metropolitan statistical area, which encompasses Chemung County. The population was 26,523 at the 2020 cens ...
, a
cable modem A cable modem is a type of network bridge that provides bi-directional data communication via radio frequency channels on a hybrid fibre-coaxial (HFC), radio frequency over glass (RFoG) and coaxial cable infrastructure. Cable modems are primaril ...
service later known as Road Runner High Speed Online. That year, talks began that would later result in Warner's acquisition of
Paragon Cable Paragon Cable was a cable system based in Minneapolis, Minnesota and was owned by Houston Industries. Beginnings Formed in the 1980s, Paragon Cable was the largest cable provider in Minnesota with 177,100 subscribers in the Twin Cities and Sout ...
. Glenn Britt (1949–2014) was the
CEO A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especially ...
from 2001 until December 2013. Time Warner retained Time Warner Cable as a subsidiary until May 26, 2010, when it was
spun out ''Spun Out'' is a Canadian television sitcom created by Jeff Biederman, Brent Piaskoski and Brian K. Roberts for CTV. It premiered on March 6, 2014 and ended on October 3, 2015, with a total of 26 episodes over the course of 2 seasons. Premise T ...
as an independent company. Prior to the spin-out, Time Warner had held an 84% stake in Time Warner Cable. Non-TW shareholders received 0.083670 shares for each share already owned. This move made Time Warner Cable the largest cable operator in the United States owned solely by a single class of shareholders (without supervoting stock). Time Warner Cable launched DVR service in the
Houston Houston (; ) is the most populous city in Texas, the most populous city in the Southern United States, the fourth-most populous city in the United States, and the sixth-most populous city in North America, with a population of 2,304,580 in ...
area in 2004. (TWC's Houston-area cable systems are now owned by Comcast, the parent company of
NBCUniversal NBCUniversal Media, LLC is an American multinational mass media and entertainment conglomerate corporation owned by Comcast and headquartered at 30 Rockefeller Plaza in Midtown Manhattan, New York City, United States. NBCUniversal is primari ...
.) When first launched, it used Scientific-Atlanta set-top boxes with DVR. In June 2009, Time Warner Cable unveiled a concept known as "
TV Everywhere TV Everywhere (also known as authenticated streaming or authenticated video on-demand) refers to a type of subscription business model wherein access to streaming video content from a television channel requires users to "authenticate" themselv ...
"—a means of allowing multi-platform access to live and on-demand content from television channels that is tied to a user's television subscription.


Sale to Charter Communications and company closure

It was first reported in October 2013 that Time Warner Cable was exploring a sale of the company, possibly to Charter Communications. However, on November 22, 2013, reports surfaced that
Comcast Comcast Corporation (formerly known as American Cable Systems and Comcast Holdings),Before the AT&T merger in 2001, the parent company was Comcast Holdings Corporation. Comcast Holdings Corporation now refers to a subsidiary of Comcast Corpora ...
expressed interest in acquiring Time Warner Cable. Both companies were said to be placing bids for the company. Charter reiterated its interest in purchasing Time Warner Cable and increased its bid on January 14, 2014. On February 12, 2014, it was reported that Comcast had reached a deal to acquire TWC in an overall deal valued at $45.2 billion, pending regulatory approval. The proposed merger was met with prominent opposition from various groups, showing concerns that the sheer size of the combined company would reduce competition and would give Comcast an unprecedented level of control over the United States' internet and television industries, increased leverage in the distribution of
NBCUniversal NBCUniversal Media, LLC is an American multinational mass media and entertainment conglomerate corporation owned by Comcast and headquartered at 30 Rockefeller Plaza in Midtown Manhattan, New York City, United States. NBCUniversal is primari ...
content, hamper over-the-top services, and lead to higher prices for its services. In April 2015, it was reported that the
U.S. Department of Justice The United States Department of Justice (DOJ), also known as the Justice Department, is a federal executive department of the United States government tasked with the enforcement of federal law and administration of justice in the United State ...
was preparing to file an
antitrust Competition law is the field of law that promotes or seeks to maintain market competition by regulating anti-competitive conduct by companies. Competition law is implemented through public and private enforcement. It is also known as antitrust l ...
lawsuit against the companies in a bid to halt the merger, primarily because the merged company would have controlled 57 percent of the nation's broadband capacity. On April 24, 2015, Comcast officially announced that it had called off the merger. On May 25, 2015, ''Bloomberg News'' reported that Charter was "near" a deal to acquire TWC for $195 a share. Charter had been involved in the Comcast/TWC merger, as the companies planned to divest around 4 million subscribers to Charter in order to reduce the combined company's market share to an acceptable level. The next day, Charter officially announced its intent to acquire Time Warner Cable in a deal valued at $78.7 billion, and confirmed that it would also continue with its proposed, $10.1 billion acquisition of Bright House Networks. The deal was subject to regulatory approval, although due to the relatively smaller size of the companies and their media holdings, the deal was expected to face less resistance than the Comcast/TWC merger. The acquisition was completed on May 18, 2016. In 2017, Charter stopped using the TWC and BHN branding and fully integrate the two services' subscribers into the Spectrum brand, which was originally debuted in 2014 to market Charter's services.


Residential services

As of second quarter 2009, there were 14.6 million basic cable subscribers, 8.8 million
Digital cable Digital cable is the distribution of cable television using digital data and video compression. The technology was first developed by General Instrument. By 2000, most cable companies offered digital features, eventually replacing their previou ...
subscribers, 8.7 million Road Runner residential subscribers, 2.5 million DVR subscribers, and 4.5 million residential
Digital Phone Telephony ( ) is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is i ...
subscribers, which makes it the fifth-largest landline phone provider in the United States.Leichtman Research Group
"Research Notes,"
First Quarter 2012, pg. 6, Time Warner (#5) with 4,544,000 residential phone lines.


Business services

As of 2013, Time Warner Cable's business division had the second largest business-facing enterprise by revenue (of cable providers who offer business services), with $1.7 billion in revenue as of the third quarter of 2013. Total revenue for 2012 was $1.9 billion.


Cable Internet service

Prior to Time Warner Cable merging with Charter Communications, they offered a total of 5 tiers of internet speeds, which are listed below: * ELP (Everyday Low Price, $14.99) - Up to 2MB/s (would have to request to get, not actively offered/advertised) * Standard - Up to 10MB/s * Turbo - Up to 20MB/s * Extreme - Up to 30MB/s * Ultra - Up to 50MB/s Prior Time Warner Cable internet charges/fees: Time Warner Cable charged a modem lease fee what was $10/month and offered free WiFi with their service if requested in lieu of what Spectrum does today, what is giving the modem for free and charging $5/month for WiFi service. For Time Warner Cable, customers could purchase their own modem to alleviate that charge, along with today, Spectrum allows their customers to purchase their own router to alleviate the WiFi charge.


Naming rights

Spectrum Center Spectrum Center is an indoor arena located in Uptown Charlotte, North Carolina. It is owned by the city of Charlotte and operated by its main tenant, the Charlotte Hornets of the National Basketball Association (NBA). The arena seats 19,077 for ...
, formerly Time Warner Cable Arena, is located in
Charlotte, North Carolina Charlotte ( ) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont region, it is the county seat of Mecklenburg County. The population was 874,579 at the 2020 census, making Charlotte the 16th-most populo ...
, the home of the
NBA The National Basketball Association (NBA) is a professional basketball league in North America. The league is composed of 30 teams (29 in the United States and 1 in Canada) and is one of the major professional sports leagues in the United St ...
's
Charlotte Hornets The Charlotte Hornets are an American professional basketball team based in Charlotte, North Carolina. The Hornets compete in the National Basketball Association (NBA) as a member of the league's Eastern Conference Southeast Division, and pla ...
. In April 2008, the then-Bobcats reached a naming rights deal with Time Warner Cable, the Charlotte area's major
cable television Cable television is a system of delivering television programming to consumers via radio frequency (RF) signals transmitted through coaxial cables, or in more recent systems, light pulses through fibre-optic cables. This contrasts with broa ...
provider; the arena was named for the cable provider in exchange for the release of the team's television rights, which had been on the TWC co-owned
Carolinas Sports Entertainment Television Carolinas Sports Entertainment Television, or C-SET, was a regional sports network in the United States that was in operation from October 2004 until June 2005. It was the primary television vehicle of the Charlotte Bobcats of the National Baske ...
for its first season, which failed to find much cable coverage in the Charlotte market outside of Time Warner Cable systems and went dark after a year, and then News 14 Carolina which was limited to only the North Carolina side of the market, until the arena naming rights deal was made. The team moved to the new
Fox Sports South Bally Sports South (BSSO) is an American regional sports network owned by Diamond Sports Group, and operates as an affiliate of Bally Sports Networks. The network carries regional coverage of professional and collegiate sports events from across ...
sub-feed
Fox Sports Carolinas Fox Sports Carolinas (FSCAR) was an American regional sports network owned by Diamond Sports Group, a joint venture between Sinclair Broadcast Group and Entertainment Studios, and operated as an affiliate of Fox Sports Networks. The channel was ...
and SportSouth (now
Fox Sports Southeast Bally Sports Southeast (BSSE) (originally named SportSouth from its inception until October 4, 2015, and Fox Sports Southeast (FSSE) until March 31, 2021) is an American regional sports network owned by Diamond Sports Group, a joint venture betw ...
) with the 2008-09 season, allowing coverage through both the Carolinas. Shortly after being acquired by Charter, the arena was renamed to Spectrum Center. On March 9, 2007, Time Warner Cable, which provided service to the northeastern
Wisconsin Wisconsin () is a state in the upper Midwestern United States. Wisconsin is the 25th-largest state by total area and the 20th-most populous. It is bordered by Minnesota to the west, Iowa to the southwest, Illinois to the south, Lake M ...
area, signed a 10-year naming rights deal for the home field of the Wisconsin Timber Rattlers, a minor league baseball team and affiliate of the
Milwaukee Brewers The Milwaukee Brewers are an American professional baseball team based in Milwaukee. They compete in Major League Baseball (MLB) as a member club of the National League (NL) National League Central, Central division. The Brewers are named for t ...
, based in Grand Chute, a suburb of
Appleton Appleton may refer to: People *Appleton (surname) Places Australia * Appleton Dock Canada * Appleton, Newfoundland and Labrador * Appleton, Ontario United Kingdom * Appleton, a deserted medieval village site in the parish of Flitcham w ...
. The team and Time Warner Cable mutually agreed to end the rights deal after the 2013 season, and the venue is now known as
Neuroscience Group Field at Fox Cities Stadium Neuroscience Group Field at Fox Cities Stadium is a baseball park in Grand Chute, Wisconsin (although it has an Appleton mailing address). It is primarily used for baseball, and is the home field of the Wisconsin Timber Rattlers, the Midwest Lea ...
, named for a local neurology practice.


Acquisitions


Adelphia

On July 31, 2006, Time Warner Cable and
Comcast Comcast Corporation (formerly known as American Cable Systems and Comcast Holdings),Before the AT&T merger in 2001, the parent company was Comcast Holdings Corporation. Comcast Holdings Corporation now refers to a subsidiary of Comcast Corpora ...
completed a deal to purchase practically all of Adelphia's assets for $17 billion. Time Warner Cable gained 3.3 million of Adelphia's subscribers, a 29 percent increase, while Comcast gained almost 1.7 million subscribers. Adelphia stockholders received 16% of Time Warner Cable. Time Warner Cable went public effective February 13, 2007, and the company began trading on the
New York Stock Exchange The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District of Lower Manhattan in New York City. It is by far the world's largest stock exchange by market capitalization of its listed c ...
on March 1, 2007. In addition to Adelphia's coverage being divided up, Time Warner Cable and Comcast also agreed to exchange some of their own subscribers in order to consolidate key regions. An example of this is the Los Angeles market, which was mostly covered by Comcast and Adelphia (and some areas of the region already served by TWC), is now under Time Warner Cable.
Philadelphia Philadelphia, often called Philly, is the largest city in the Commonwealth of Pennsylvania, the sixth-largest city in the U.S., the second-largest city in both the Northeast megalopolis and Mid-Atlantic regions after New York City. Sinc ...
had been split between Time Warner Cable and Comcast, with the majority of cable subscribers belonging to Comcast. Time Warner Cable subscribers in Philadelphia were swapped with Comcast in early 2007. Similarly, the
Houston Houston (; ) is the most populous city in Texas, the most populous city in the Southern United States, the fourth-most populous city in the United States, and the sixth-most populous city in North America, with a population of 2,304,580 in ...
area, which was under Time Warner, was swapped to Comcast, while the
Dallas–Fort Worth metroplex The Dallas–Fort Worth metroplex, officially designated Dallas–Fort Worth–Arlington by the U.S. Office of Management and Budget, is a conurbated metropolitan statistical area in the U.S. state of Texas encompassing 11 counties and anchore ...
was changed to Time Warner Cable (RR). In the
Twin Cities Twin cities are a special case of two neighboring cities or urban centres that grow into a single conurbation – or narrowly separated urban areas – over time. There are no formal criteria, but twin cities are generally comparable in statu ...
,
Minneapolis Minneapolis () is the largest city in Minnesota, United States, and the county seat of Hennepin County. The city is abundant in water, with thirteen lakes, wetlands, the Mississippi River, creeks and waterfalls. Minneapolis has its origins ...
was Time Warner Cable and
Saint Paul Paul; grc, Παῦλος, translit=Paulos; cop, ⲡⲁⲩⲗⲟⲥ; hbo, פאולוס השליח (previously called Saul of Tarsus;; ar, بولس الطرسوسي; grc, Σαῦλος Ταρσεύς, Saũlos Tarseús; tr, Tarsuslu Pavlus; ...
was Comcast. That whole market is now Comcast.


NaviSite

Time Warner Cable purchased NaviSite (NAVI), a company providing cloud and hosting services, on February 1, 2011 for $230 million, roughly equating to $5.50 per share.


Insight Communications

On August 13, 2011, Time Warner Cable announced its purchase of Insight Communications for $3 billion acquiring Insight's 760,000 subscribers nationwide. The merger was completed February 29, 2012, and as of June 2013 all of Insight Communications was absorbed into Time Warner Cable.


DukeNet Communications

On October 7, 2013, Time Warner Cable announced that it has agreed to acquire
DukeNet Communications DukeNet Communications was a telecom and internet infrastructure company that serves the southeastern United States. Products include a metro and long haul fiber-optic network capable of 100 Gbit/s bandwidth. Formed in 1994 as the telecommunic ...
LLC for $600 million. DukeNet provides data and high-capacity bandwidth services to wireless carrier, data center, government, and enterprise customers in the Southeast.


Advance/Newhouse and Time Warner Entertainment (Bright House Networks spin off)

Some of the regional cable system clusters operated by Time Warner Cable were owned by the Time Warner Entertainment – Advance/Newhouse Partnership (TWEAN). In 2002, Advance/Newhouse Communications, unhappy with some of the operating policies of Time Warner Cable in the AOL Time Warner era, forced a restructuring of the TWEAN partnership such that Advance/Newhouse would actively manage and operate a portion of the jointly owned cable systems equal to their percentage of equity. Under this arrangement, Advance/Newhouse enjoys the proceeds of their actively managed systems rather than simply a percentage of the partnership's total earnings. The majority of the affected systems were in the
Indianapolis Indianapolis (), colloquially known as Indy, is the state capital and most populous city of the U.S. state of Indiana and the seat of Marion County. According to the U.S. Census Bureau, the consolidated population of Indianapolis and Marion ...
,
Tampa Tampa () is a city on the Gulf Coast of the U.S. state of Florida. The city's borders include the north shore of Tampa Bay and the east shore of Old Tampa Bay. Tampa is the largest city in the Tampa Bay area and the seat of Hillsborough County ...
and Orlando markets under the Bright House Networks brand. The transactions proposed by Charter were approved, TWC and Bright House Networks have been absorbed into Charter.


Controversies


Bandwidth metering

In
Beaumont, Texas Beaumont is a coastal city in the U.S. state of Texas. It is the county seat, seat of government of Jefferson County, Texas, Jefferson County, within the Beaumont–Port Arthur, Texas, Port Arthur Beaumont–Port Arthur metropolitan area, metropo ...
, during 2008, Time Warner Cable began testing tier-based metered data plans that effectively placed customers into a pricing hierarchy based on the amount of data that they used. In 2009, Time Warner Cable announced that additional cities including
Rochester, New York Rochester () is a City (New York), city in the U.S. state of New York (state), New York, the county seat, seat of Monroe County, New York, Monroe County, and the fourth-most populous in the state after New York City, Buffalo, New York, Buffalo, ...
will become additional test sites. In particular in Rochester groups have formed to stop TWC. Several groups including Stop TWC and Stop The Cap are currently working to oppose these efforts. On April 7, 2009, then US Congressman
Eric Massa Eric James Joseph Massa (born September 16, 1959) is a former American politician who served as a U.S. Representative for the 29th Congressional District of New York. A Democrat, he served in Congress from January 2009 until his resignation in ...
called on TWC to eliminate its broadband Internet cap. They chose to not make a deal with
Cablevision Cablevision Systems Corporation was an American cable television company with systems serving areas surrounding New York City. It was the fifth-largest cable provider and ninth-largest television provider in the United States. Throughout its ex ...
, the Long Island telecommunications company, who are the owners of
News 12 Long Island News is information about current events. This may be provided through many different media: word of mouth, printing, postal systems, broadcasting, electronic communication, or through the testimony of observers and witnesses to events. New ...
on July 7, 2009.


Signal intrusion and accidental transmission of pornography

On March 16, 2010, Time Warner Cable's transmission of their Kids on Demand and Kids Pre-School on Demand channels on systems in eastern North Carolina was interrupted by programming from the adult pay television channel Playboy TV for approximately two hours between 6:15 a.m. and 8:15 a.m./EDT, in which a group of nude women talked and posed in a sexually suggestive manner. This accidental display affected Time Warner Cable's digital cable subscribers in four towns in the system's eastern North Carolina cluster, while other areas displayed a black screen. A Time Warner Cable spokesperson said in a statement to
Raleigh Raleigh (; ) is the capital city of the state of North Carolina and the seat of Wake County in the United States. It is the second-most populous city in North Carolina, after Charlotte. Raleigh is the tenth-most populous city in the Southeas ...
CBS affiliate
WRAL WRAL may refer to: * WRAL-TV, a television station (channel 17, virtual 5) licensed to Raleigh, North Carolina * WRAL (FM), a radio station (101.5 FM) licensed to Raleigh, North Carolina * WPJL WPJL (1240 AM) is a radio station broadcasting a ...
, "It was a technical malfunction that caused the wrong previews to be shown on our kids' on-demand channels. Unfortunately, it hit at the worst possible time on the worst possible channels." A Time Warner Cable executive said normal monitoring procedures did not take effect because the glitch affected only a few areas.


Cable clusters

* West Coast cluster **
California California is a U.S. state, state in the Western United States, located along the West Coast of the United States, Pacific Coast. With nearly 39.2million residents across a total area of approximately , it is the List of states and territori ...
Barstow, Desert Cities,
Orange County Orange County most commonly refers to: *Orange County, California, part of the Los Angeles metropolitan area Orange County may also refer to: U.S. counties *Orange County, Florida, containing Orlando *Orange County, Indiana *Orange County, New ...
,
Los Angeles Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the largest city in the state of California and the second most populous city in the United States after New York City, as well as one of the world' ...
, San Bernardino,
San Diego San Diego ( , ; ) is a city on the Pacific Ocean coast of Southern California located immediately adjacent to the Mexico–United States border. With a 2020 population of 1,386,932, it is the List of United States cities by population, eigh ...
**
Hawaii Hawaii ( ; haw, Hawaii or ) is a state in the Western United States, located in the Pacific Ocean about from the U.S. mainland. It is the only U.S. state outside North America, the only state that is an archipelago, and the only stat ...
(operating as Oceanic Time Warner Cable) * Midwest cluster **
Kansas Kansas () is a state in the Midwestern United States. Its capital is Topeka, and its largest city is Wichita. Kansas is a landlocked state bordered by Nebraska to the north; Missouri to the east; Oklahoma to the south; and Colorado to the ...
Kansas City The Kansas City metropolitan area is a bi-state metropolitan area anchored by Kansas City, Missouri. Its 14 counties straddle the border between the U.S. states of Missouri (9 counties) and Kansas (5 counties). With and a population of more ...
, Overland Park,
Olathe Olathe ( ) is the county seat of Johnson County, Kansas, United States. It is the fourth-most populous city in both the Kansas City metropolitan area and the state of Kansas, with a 2020 population of 141,290. History 19th century Olathe was ...
,
Shawnee The Shawnee are an Algonquian-speaking indigenous people of the Northeastern Woodlands. In the 17th century they lived in Pennsylvania, and in the 18th century they were in Pennsylvania, Ohio, Indiana and Illinois, with some bands in Kentucky a ...
**
Missouri Missouri is a U.S. state, state in the Midwestern United States, Midwestern region of the United States. Ranking List of U.S. states and territories by area, 21st in land area, it is bordered by eight states (tied for the most with Tennessee ...
Kansas City The Kansas City metropolitan area is a bi-state metropolitan area anchored by Kansas City, Missouri. Its 14 counties straddle the border between the U.S. states of Missouri (9 counties) and Kansas (5 counties). With and a population of more ...
,
Independence Independence is a condition of a person, nation, country, or state in which residents and population, or some portion thereof, exercise self-government, and usually sovereignty, over its territory. The opposite of independence is the statu ...
,
Lee's Summit Lee's Summit is a city located within the counties of Jackson (primarily) and Cass in the U.S. state of Missouri. It is a suburb of Kansas City, Missouri. As of the 2020 census its population was 101,108, making it the sixth-largest city in both ...
**
Nebraska Nebraska () is a state in the Midwestern region of the United States. It is bordered by South Dakota to the north; Iowa to the east and Missouri to the southeast, both across the Missouri River; Kansas to the south; Colorado to the southwe ...
**
Ohio Ohio () is a state in the Midwestern region of the United States. Of the fifty U.S. states, it is the 34th-largest by area, and with a population of nearly 11.8 million, is the seventh-most populous and tenth-most densely populated. The sta ...
Akron, Bowling Green/ North Baltimore,
Canton Canton may refer to: Administrative division terminology * Canton (administrative division), territorial/administrative division in some countries, notably Switzerland * Township (Canada), known as ''canton'' in Canadian French Arts and ent ...
,
Cincinnati Cincinnati ( ) is a city in the U.S. state of Ohio and the county seat of Hamilton County. Settled in 1788, the city is located at the northern side of the confluence of the Licking and Ohio rivers, the latter of which marks the state line wit ...
,
Cleveland Cleveland ( ), officially the City of Cleveland, is a city in the U.S. state of Ohio and the county seat of Cuyahoga County. Located in the northeastern part of the state, it is situated along the southern shore of Lake Erie, across the U.S. ...
,
Columbus Columbus is a Latinized version of the Italian surname "''Colombo''". It most commonly refers to: * Christopher Columbus (1451-1506), the Italian explorer * Columbus, Ohio, capital of the U.S. state of Ohio Columbus may also refer to: Places ...
,
Dayton Dayton () is the sixth-largest city in the U.S. state of Ohio and the county seat of Montgomery County. A small part of the city extends into Greene County. The 2020 U.S. census estimate put the city population at 137,644, while Greater Da ...
, Findlay/
Lima Lima ( ; ), originally founded as Ciudad de Los Reyes (City of The Kings) is the capital and the largest city of Peru. It is located in the valleys of the Chillón River, Chillón, Rímac River, Rímac and Lurín Rivers, in the desert zone of t ...
, and
Youngstown Youngstown is a city in the U.S. state of Ohio, and the largest city and county seat of Mahoning County. At the 2020 census, Youngstown had a city population of 60,068. It is a principal city of the Youngstown–Warren metropolitan area, which ...
**
Kentucky Kentucky ( , ), officially the Commonwealth of Kentucky, is a state in the Southeastern region of the United States and one of the states of the Upper South. It borders Illinois, Indiana, and Ohio to the north; West Virginia and Virginia to ...
Lexington, Louisville, Northern Kentucky, Ashland **
Pennsylvania Pennsylvania (; ( Pennsylvania Dutch: )), officially the Commonwealth of Pennsylvania, is a state spanning the Mid-Atlantic, Northeastern, Appalachian, and Great Lakes regions of the United States. It borders Delaware to its southeast, ...
Erie County,
Sharon Sharon ( he, שָׁרוֹן ''Šārôn'' "plain") is a given name as well as an Israeli surname. In English-speaking areas, Sharon is now predominantly a feminine given name. However, historically it was also used as a masculine given name. In I ...
,
Franklin Franklin may refer to: People * Franklin (given name) * Franklin (surname) * Franklin (class), a member of a historical English social class Places Australia * Franklin, Tasmania, a township * Division of Franklin, federal electoral d ...
**
Wisconsin Wisconsin () is a state in the upper Midwestern United States. Wisconsin is the 25th-largest state by total area and the 20th-most populous. It is bordered by Minnesota to the west, Iowa to the southwest, Illinois to the south, Lake M ...
Green Bay and
Milwaukee Milwaukee ( ), officially the City of Milwaukee, is both the most populous and most densely populated city in the U.S. state of Wisconsin and the county seat of Milwaukee County. With a population of 577,222 at the 2020 census, Milwaukee is ...
* Northeast cluster **
Maine Maine () is a state in the New England and Northeastern regions of the United States. It borders New Hampshire to the west, the Gulf of Maine to the southeast, and the Canadian provinces of New Brunswick and Quebec to the northeast and north ...
**
New Hampshire New Hampshire is a U.S. state, state in the New England region of the northeastern United States. It is bordered by Massachusetts to the south, Vermont to the west, Maine and the Gulf of Maine to the east, and the Canadian province of Quebec t ...
Berlin Berlin ( , ) is the capital and largest city of Germany by both area and population. Its 3.7 million inhabitants make it the European Union's most populous city, according to population within city limits. One of Germany's sixteen constitue ...
, Keene **
Massachusetts Massachusetts (Massachusett language, Massachusett: ''Muhsachuweesut assachusett writing systems, məhswatʃəwiːsət'' English: , ), officially the Commonwealth of Massachusetts, is the most populous U.S. state, state in the New England ...
Athol,
Pittsfield Pittsfield is the largest city and the county seat of Berkshire County, Massachusetts, United States. It is the principal city of the Pittsfield, Massachusetts Metropolitan Statistical Area which encompasses all of Berkshire County. Pittsfield ...
**
Upstate New York Upstate New York is a geographic region consisting of the area of New York State that lies north and northwest of the New York City metropolitan area. Although the precise boundary is debated, Upstate New York excludes New York City and Long Is ...
*
The Carolinas The Carolinas are the U.S. states of North Carolina and South Carolina, considered collectively. They are bordered by Virginia to the north, Tennessee to the west, and Georgia to the southwest. The Atlantic Ocean is to the east. Combining Nort ...
cluster **
North Carolina North Carolina () is a state in the Southeastern region of the United States. The state is the 28th largest and 9th-most populous of the United States. It is bordered by Virginia to the north, the Atlantic Ocean to the east, Georgia and So ...
Charlotte Charlotte ( ) is the List of municipalities in North Carolina, most populous city in the U.S. state of North Carolina. Located in the Piedmont (United States), Piedmont region, it is the county seat of Mecklenburg County, North Carolina, Meckl ...
,
Raleigh Raleigh (; ) is the capital city of the state of North Carolina and the seat of Wake County in the United States. It is the second-most populous city in North Carolina, after Charlotte. Raleigh is the tenth-most populous city in the Southeas ...
, Greensboro, and Wilmington **
South Carolina )''Animis opibusque parati'' ( for, , Latin, Prepared in mind and resources, links=no) , anthem = " Carolina";" South Carolina On My Mind" , Former = Province of South Carolina , seat = Columbia , LargestCity = Charleston , LargestMetro = ...
Columbia Columbia may refer to: * Columbia (personification), the historical female national personification of the United States, and a poetic name for America Places North America Natural features * Columbia Plateau, a geologic and geographic region in ...
, Sumter,
Florence Florence ( ; it, Firenze ) is a city in Central Italy and the capital city of the Tuscany region. It is the most populated city in Tuscany, with 383,083 inhabitants in 2016, and over 1,520,000 in its metropolitan area.Bilancio demografico an ...
, Summerville,
Hilton Head Hilton Head Island, sometimes referred to as simply Hilton Head, is a Lowcountry resort town and barrier island in Beaufort County, South Carolina, United States. It is northeast of Savannah, Georgia, and southwest of Charleston. The island is ...
and Myrtle Beach. * New York cluster **
New Jersey New Jersey is a state in the Mid-Atlantic and Northeastern regions of the United States. It is bordered on the north and east by the state of New York; on the east, southeast, and south by the Atlantic Ocean; on the west by the Delaware ...
Bergen County Bergen County is the most populous county in the U.S. state of New Jersey.Hudson County **
New York New York most commonly refers to: * New York City, the most populous city in the United States, located in the state of New York * New York (state), a state in the northeastern United States New York may also refer to: Film and television * '' ...
New York City New York, often called New York City or NYC, is the List of United States cities by population, most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the L ...
(
Manhattan Manhattan (), known regionally as the City, is the most densely populated and geographically smallest of the five boroughs of New York City. The borough is also coextensive with New York County, one of the original counties of the U.S. state ...
,
Queens Queens is a borough of New York City, coextensive with Queens County, in the U.S. state of New York. Located on Long Island, it is the largest New York City borough by area. It is bordered by the borough of Brooklyn at the western tip of Long ...
,
Staten Island Staten Island ( ) is a borough of New York City, coextensive with Richmond County, in the U.S. state of New York. Located in the city's southwest portion, the borough is separated from New Jersey by the Arthur Kill and the Kill Van Kull an ...
, most of western
Brooklyn Brooklyn () is a borough of New York City, coextensive with Kings County, in the U.S. state of New York. Kings County is the most populous county in the State of New York, and the second-most densely populated county in the United States, be ...
); Mount Vernon (
Westchester County Westchester County is located in the U.S. state of New York. It is the seventh most populous county in the State of New York and the most populous north of New York City. According to the 2020 United States Census, the county had a population o ...
, rest of county is served by Cablevision) * Texas cluster **
Texas Texas (, ; Spanish language, Spanish: ''Texas'', ''Tejas'') is a state in the South Central United States, South Central region of the United States. At 268,596 square miles (695,662 km2), and with more than 29.1 million residents in 2 ...
Arlington,
Austin Austin is the capital city of the U.S. state of Texas, as well as the seat and largest city of Travis County, with portions extending into Hays and Williamson counties. Incorporated on December 27, 1839, it is the 11th-most-populous city ...
, Beaumont/Port Arthur, Corpus Christi,
Dallas Dallas () is the List of municipalities in Texas, third largest city in Texas and the largest city in the Dallas–Fort Worth metroplex, the List of metropolitan statistical areas, fourth-largest metropolitan area in the United States at 7.5 ...
,
El Paso El Paso (; "the pass") is a city in and the seat of El Paso County in the western corner of the U.S. state of Texas. The 2020 population of the city from the U.S. Census Bureau was 678,815, making it the 23rd-largest city in the U.S., the s ...
, Fredericksburg, Harlingen, Killeen/
Temple A temple (from the Latin ) is a building reserved for spiritual rituals and activities such as prayer and sacrifice. Religions which erect temples include Christianity (whose temples are typically called churches), Hinduism (whose temples ...
, Laredo,
Rio Grande Valley The Lower Rio Grande Valley ( es, Valle del Río Grande), commonly known as the Rio Grande Valley or locally as the Valley or RGV, is a region spanning the border of Texas and Mexico located in a floodplain of the Rio Grande near its mouth. The ...
,
San Antonio ("Cradle of Freedom") , image_map = , mapsize = 220px , map_caption = Interactive map of San Antonio , subdivision_type = Country , subdivision_name = United States , subdivision_type1= U.S. state, State , subdivision_name1 = Texas , s ...
,
Waco Waco ( ) is the county seat of McLennan County, Texas, United States. It is situated along the Brazos River and I-35, halfway between Dallas and Austin. The city had a 2020 population of 138,486, making it the 22nd-most populous city in the st ...
, and Wichita Falls *** coincidentally, the
Irving Irving may refer to: People *Irving (name), including a list of people with the name Fictional characters * Irving, the main character's love interest in Cathy (comic strip) * Lloyd Irving, the main protagonist in the ''Tales of Symphonia'' vide ...
- Grapevine- Coppell- Lewisville cluster had been under Time Warner Cable's control upon acquisition of
Paragon Cable Paragon Cable was a cable system based in Minneapolis, Minnesota and was owned by Houston Industries. Beginnings Formed in the 1980s, Paragon Cable was the largest cable provider in Minnesota with 177,100 subscribers in the Twin Cities and Sout ...
. This was prior to
AT&T Broadband AT&T Broadband was AT&T's cable operations division. It was formed in 1999 when AT&T acquired the assets of TCI and renamed it to AT&T Broadband. The next year, AT&T Broadband acquired MediaOne as well and became the largest cable operations com ...
's full absorption of that cluster. * Systems not part of a cluster **
Alabama (We dare defend our rights) , anthem = "Alabama (state song), Alabama" , image_map = Alabama in United States.svg , seat = Montgomery, Alabama, Montgomery , LargestCity = Huntsville, Alabama, Huntsville , LargestCounty = Baldwin County, Al ...
Dothan Dothan is a place-name from the Hebrew Bible, identified with Tel Dothan. It may refer to: * Dothan, Alabama, a city in Dale, Henry, and Houston counties in the U.S. state of Alabama * Dani Dothan, lyricist and vocalist for the Israeli rock and ne ...
,
Enterprise Enterprise (or the archaic spelling Enterprize) may refer to: Business and economics Brands and enterprises * Enterprise GP Holdings, an energy holding company * Enterprise plc, a UK civil engineering and maintenance company * Enterprise ...
**
Arizona Arizona ( ; nv, Hoozdo Hahoodzo ; ood, Alĭ ṣonak ) is a state in the Southwestern United States. It is the 6th largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona is part of the Fou ...
– Yuma, Arizona, Yuma **
California California is a U.S. state, state in the Western United States, located along the West Coast of the United States, Pacific Coast. With nearly 39.2million residents across a total area of approximately , it is the List of states and territori ...
– El Centro, California, El Centro ** Colorado – Gunnison, Colorado, Gunnison, Telluride, Colorado, Telluride ** Idaho – Coeur d'Alene, Idaho, Coeur d’Alene, Moscow, Idaho, Moscow ** Indiana – Terre Haute, Indiana, Terre Haute ** Maryland – Crisfield, Maryland, Crisfield ** Virginia – Accomac, Virginia, Accomac, Chincoteague, Virginia, Chincoteague, Franklin, Virginia, Franklin, Richlands, Virginia, Richlands, Virginia Beach, Virginia, Virginia Beach ** Washington (state), Washington - Kennewick, Washington, Kennewick, Pullman, Washington, Pullman, Yakima, Washington, Yakima ** West Virginia – Clarksburg, West Virginia, Clarksburg


Divisions

Time Warner Cable's divisions, from official website:


West Region

* PAC West Region ** Oceanic Time Warner Cable (Hawaii) ** Time Warner Cable Desert Cities ** Time Warner Cable San Diego ** Time Warner Cable Southern California (SoCal) * Midwest Region ** Time Warner Cable Kansas City ** Time Warner Cable Nebraska ** Time Warner Cable Northeast Ohio & Western Pennsylvania (Akron, Canton, Cleveland & Youngstown; Erie County & Sharon, PA) ** Time Warner Cable Mid-Ohio (Columbus) ** Time Warner Cable Southwest Ohio (Dayton; Cincinnati; Lexington, KY; Louisville, KY; Terre Haute, IN; Clarksburg, WV) ** Time Warner Cable Wisconsin (Milwaukee & Green Bay) * Texas Region * Time Warner Cable National (non-clustered systems)


East Region

* Northeast Region ** Time Warner Cable Albany ** Time Warner Cable Buffalo ** Time Warner Cable Rochester ** Time Warner Cable Central New York / Syracuse ** Time Warner Cable New England ** Time Warner Cable New York City * Carolinas Region ** Time Warner Cable Charlotte ** Time Warner Cable Greensboro ** Time Warner Cable Eastern Carolina ** Time Warner Cable Raleigh ** Time Warner Cable South Carolina (Columbia) ** Time Warner Cable Fayetteville/Sandhills


Former divisions

Sold to
Comcast Comcast Corporation (formerly known as American Cable Systems and Comcast Holdings),Before the AT&T merger in 2001, the parent company was Comcast Holdings Corporation. Comcast Holdings Corporation now refers to a subsidiary of Comcast Corpora ...
* Time Warner Cable Houma * Time Warner Cable Houston * Time Warner Cable Lake City/Live Oak * Time Warner Cable Mid-South (Memphis, TN, AR, and MS) * Time Warner Cable Minnesota * Time Warner Cable Shreveport * Time Warner Cable St. Augustine/Palatka * Time Warner Cable Cape Coral/Naples Divisions that became Bright House Networks * Time Warner Cable Central Florida * Time Warner Cable Tampa Bay * Time Warner Cable Bakersfield * Time Warner Cable Birmingham * Time Warner Cable Indianapolis


Rankings

The American Customer Satisfaction Index (ACSI) ranked Time Warner Cable as one of the least liked companies in terms of customer satisfaction in 2011, 2012, 2013, and 2014.


See also

*List of United States telephone companies *Spectrum Sports


References

{{Authority control Time Warner Cable, Charter Communications Cable television companies of the United States Companies based in Stamford, Connecticut Telecommunications companies established in 1973 Mass media companies established in 1973 Mass media companies disestablished in 2016 Defunct telecommunications companies of the United States Defunct mass media companies of the United States 1973 establishments in the United States 2016 disestablishments in the United States Companies formerly listed on the New York Stock Exchange Former Time Warner subsidiaries VoIP companies of the United States 2016 mergers and acquisitions Corporate spin-offs