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Olivier Duha is a French entrepreneur. He is the founder and co-chairman of Webhelp, an international company specialising in business process outsourcing and client relationship management.


Biography

Duha studied at ESCEM (School of Business and Management) and the Audencia Nantes School of Management. He started his career in 1992 at LEK Consulting, on the advisory council on strategy and mergers/acquisitions. In this role he worked in London, Paris and Sydney. In 1998, he obtained an MBA at INSEAD. Afterwards, he joined the American consulting firm
Bain & Company Bain & Company is an American management consulting company headquartered in Boston, Massachusetts. The firm provides advice to public, private, and non-profit organizations. One of the Big Three management consultancies, Bain & Company was fou ...
. In June 2000, he co-founded Webhelp with
Frédéric Jousset Frédéric Jousset (born 3 May 1970) is a French entrepreneur and philanthropist. He is the founder and co-chairman of Webhelp, a business outsourcing company headquartered in France. He is also the administrator of the Musée du Louvre as of D ...
, a former colleague from
Bain & Company Bain & Company is an American management consulting company headquartered in Boston, Massachusetts. The firm provides advice to public, private, and non-profit organizations. One of the Big Three management consultancies, Bain & Company was fou ...
. The companyś original aim was to offer online assistance services for novice internet users, using expert consultants and tailored research tools. The firm expanded to include global contact centres,
hotlines ''Hotlines'' is an American reality television series about adventures in exotic, fun hotspots. The series was hosted by Deirdre Delaney, Scott Gurney Scott Gurney (born 1972) is an American executive producer, writer, director, actor, model, ...
, telemarketing and mail services. Today, Webhelp employs more than 100,000 people in over 50 countries, including France, Morocco, Algeria, Romania, Belgium, Madagascar, the United Kingdom, South Africa, the Netherlands, India, Portugal, Italy and Germany.


Published books

*


Distinctions and awards

* June 2010: Knight of the National Order of Merit (France)


References

{{DEFAULTSORT:Duha, Olivier 1969 births Living people French billionaires French chairpersons of corporations French investors