Olivier Duha is a French entrepreneur. He is the founder and co-chairman of
Webhelp, an international company specialising in business process outsourcing and client relationship management.
Biography
Duha studied at
ESCEM (School of Business and Management) and the
Audencia Nantes School of Management. He started his career in 1992 at LEK Consulting, on the advisory council on strategy and mergers/acquisitions. In this role he worked in London, Paris and Sydney.
In 1998, he obtained an
MBA at
INSEAD. Afterwards, he joined the American consulting firm
Bain & Company
Bain & Company is an American management consulting company headquartered in Boston, Massachusetts. The firm provides advice to public, private, and non-profit organizations. One of the Big Three management consultancies, Bain & Company was fou ...
.
In June 2000, he co-founded
Webhelp with
Frédéric Jousset
Frédéric Jousset (born 3 May 1970) is a French entrepreneur and philanthropist. He is the founder and co-chairman of Webhelp, a business outsourcing company headquartered in France. He is also the administrator of the Musée du Louvre as of D ...
, a former colleague from
Bain & Company
Bain & Company is an American management consulting company headquartered in Boston, Massachusetts. The firm provides advice to public, private, and non-profit organizations. One of the Big Three management consultancies, Bain & Company was fou ...
. The companyś original aim was to offer online assistance services for novice internet users, using expert consultants and tailored research tools.
The firm expanded to include global
contact centres,
hotlines
''Hotlines'' is an American reality television series about adventures in exotic, fun hotspots. The series was hosted by Deirdre Delaney, Scott Gurney
Scott Gurney (born 1972) is an American executive producer, writer, director, actor, model, ...
,
telemarketing and mail services. Today,
Webhelp employs more than 100,000 people in over 50 countries, including France, Morocco, Algeria, Romania, Belgium, Madagascar, the United Kingdom, South Africa, the Netherlands, India, Portugal, Italy and Germany.
Published books
*
Distinctions and awards
* June 2010: Knight of the
National Order of Merit (France)
References
{{DEFAULTSORT:Duha, Olivier
1969 births
Living people
French billionaires
French chairpersons of corporations
French investors