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The New Routemaster, originally referred to as the New Bus for London and colloquially as the Borismaster or Boris Bus, is a low-floor
diesel Diesel may refer to: * Diesel engine, an internal combustion engine where ignition is caused by compression * Diesel fuel, a liquid fuel used in diesel engines * Diesel locomotive, a railway locomotive in which the prime mover is a diesel engi ...
double-decker bus A double-decker bus or double-deck bus is a bus that has two storeys or decks. They are used for mass transport in the United Kingdom, the United States, New Zealand, Europe, Asia and also in cities such as Sydney; the best-known example is the ...
operated in
London London is the capital and List of urban areas in the United Kingdom, largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary dow ...
,
England England is a country that is part of the United Kingdom. It shares land borders with Wales to its west and Scotland to its north. The Irish Sea lies northwest and the Celtic Sea to the southwest. It is separated from continental Europe ...
. Designed by Heatherwick Studio and manufactured by Wrightbus, it is notable for featuring a "hop-on hop-off" rear open platform similar to the original Routemaster bus design but updated to meet requirements for modern buses to be fully
accessible Accessibility is the design of products, devices, services, vehicles, or environments so as to be usable by people with disabilities. The concept of accessible design and practice of accessible development ensures both "direct access" (i. ...
. It first entered service in February 2012. The original
AEC Routemaster The AEC Routemaster is a front-engined double-decker bus that was designed by London Transport and built by the Associated Equipment Company (AEC) and Park Royal Vehicles. The first prototype was completed in September 1954 and the last on ...
was used as the standard London bus type, with a rear open platform and crewed by both a driver and conductor. After half a century it was withdrawn from service (except for two heritage routes) at the end of 2005, one of which operated until 2019, in favour of a fully accessible one-man-operated modern fleet (including
articulated buses An articulated bus, also referred to as a banana bus, bendy bus, tandem bus, vestibule bus, wiggle wagon, stretch bus, or an accordion bus, (either a motor bus or trolleybus) is an articulated vehicle used in public transportation. It is usu ...
), none of which featured a rear open platform. The withdrawal of the Routemaster became an issue during the
2008 London mayoral election The 2008 London mayoral election for the office of Mayor of London, England, was held on 1 May 2008. Conservative candidate Boris Johnson defeated incumbent Labour Mayor Ken Livingstone. It was the third London mayoral election, the previous e ...
with
Boris Johnson Alexander Boris de Pfeffel Johnson (; born 19 June 1964) is a British politician, writer and journalist who served as Prime Minister of the United Kingdom and Leader of the Conservative Party from 2019 to 2022. He previously served as ...
elected mayor with a campaign pledge being to introduce a new Routemaster. Following an open design competition in 2008, Wrightbus was awarded the contract to build the bus at the end of 2009, and the final design was announced in May 2010. The design for the new double-decker bus was inspired by the original AEC Routemaster, and features three doors and two staircases to allow accessible boarding. Unlike the AEC Routemaster, the new bus has a full front end rather than the protruding, bonneted "half cab" design, and a rear platform with a door that can be closed, rather than being permanently open. The layout of the new bus allows it to be operated by the driver alone. The cost of each bus was £355,000 over the four-year procurement period. The last of the 1,000 New Routemasters was delivered in December 2017.


Configuration

The final design has doors at the front, centre and rear. The front and rear doors lead to staircases to the upper deck. The rear entrance initially had a platform and pole similar to the original Routemaster, with a door which was kept open for hop-on, hop-off operation when a conductor was on board. Readers for the contactless Oyster card used for payment for transport in London are provided at each of the three boarding points. Other types of ticket must be presented to the driver. This applied even when a conductor was on board, as the conductors did not take fares or check tickets. There is a new pattern of
moquette Moquette, derived from the French word for carpet, is a type of woven pile fabric in which cut or uncut threads form a short dense cut or loop pile. As well as giving it a distinctive velvet-like feel, the pile construction is particularly durabl ...
for the seating, manufactured by Camira Fabrics. The internal lighting is provided by LED clusters, and there is a climate-controlled ventilation system. There is a system to display text and provide audio announcements via loudspeakers, and T-loop for users of hearing aids; the information typically includes the route number, destination, name of the next stop and that the bus is stopping. The bus is a hybrid diesel-electric driven by a battery-powered electric motor, charged by a
diesel fuel Diesel fuel , also called diesel oil, is any liquid fuel specifically designed for use in a diesel engine, a type of internal combustion engine in which fuel ignition takes place without a spark as a result of compression of the inlet air and ...
led generator and recovering energy during braking by
regenerative braking Regenerative braking is an energy recovery mechanism that slows down a moving vehicle or object by converting its kinetic energy into a form that can be either used immediately or stored until needed. In this mechanism, the electric traction mo ...
. In 2020, Transport for London announced that the New Routemasters would be converted so passengers only enter by the front door, with the middle and rear doors becoming exit-only. This was done to reduce fare evasion, which had been double that of other London buses.


Background


Original Routemaster in London

Designed for and largely operated in
London London is the capital and List of urban areas in the United Kingdom, largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary dow ...
, over 2,800
AEC Routemaster The AEC Routemaster is a front-engined double-decker bus that was designed by London Transport and built by the Associated Equipment Company (AEC) and Park Royal Vehicles. The first prototype was completed in September 1954 and the last on ...
s were built between 1956 and 1968, with a design so robust that the Routemaster outlasted newer buses intended to replace it, remaining in use until 2005, well into the deregulated era. From 31 December 2000, it became mandatory for all new buses delivered in the UK to comply with the Disability Discrimination Act 1995, leading to the development of the wheelchair-accessible
low-floor bus A low-floor bus is a bus or trolleybus that has no steps between the ground and the floor of the bus at one or more entrances, and low floor for part or all of the passenger cabin. A bus with a partial low floor may also be referred to as a low ...
. Older buses were allowed to continue operating in London until 23 October 2009, and in the rest of United Kingdom until 22 October 2014. Through the TfL contract renewal process, after 2000, the Routemaster began to be identified as the most common example of a non-wheelchair-accessible bus type used on TfL routes. The first
Mayor of London The mayor of London is the chief executive of the Greater London Authority. The role was created in 2000 after the Greater London devolution referendum in 1998, and was the first directly elected mayor in the United Kingdom. The current m ...
,
Ken Livingstone Kenneth Robert Livingstone (born 17 June 1945) is an English politician who served as the Leader of the Greater London Council (GLC) from 1981 until the council was abolished in 1986, and as Mayor of London from the creation of the office ...
, supported the Routemaster during his first (2000–2004) term, indicating the type would be retained in a limited capacity on contract renewals as before. He also promised to convert the whole London bus fleet to low-floor with an original targeted timeline of 23 October 2009, which then was pushed earlier to 1 January 2006, requiring the withdrawal of the Routemaster from London. Contributory factors to the withdrawal were said to be the risk of litigation over accidents arising from using the rear platform, the cost savings of one-person operation and the fact that passengers preferred the comfort levels of modern buses to the vintage Routemaster. Livingstone said that the Routemasters were too dangerous, with approximately twelve people per year dying after falling from them during his mayoralty. The last examples were withdrawn from regular London passenger service in December 2005. The Routemaster continued in operation on heritage routes 9 and 15, with the former discontinued in July 2014. The heritage routes, shorter than the full 9 and 15 routes, were awarded as tendered routes by TfL and did not contravene the TfL accessible public transport policy requirement, as frequent wheelchair-accessible buses also operate on these routes. The provision of Routemaster buses was drastically curtailed on 2 March 2019 to availability on weekends only for 60 days a year. As of 2021, the Heritage Routes with Routemaster are withdrawn.


FRM and XRM

An attempt to design a rear-engined front-entrance version of the Routemaster in 1964/65 led to the construction of the FRM1 (front-entrance Routemaster) in 1966. The prototype shared approximately 60% of its components with a standard Routemaster and was the first integrally-constructed rear-engined double-decker built in Britain. Because of its single door (a serious drawback for a bus of this capacity) and continued mechanical problems associated with its unique design, the FRM was considered a dead end although it provided
proof of concept Proof of concept (POC or PoC), also known as proof of principle, is a realization of a certain method or idea in order to demonstrate its feasibility, or a demonstration in principle with the aim of verifying that some concept or theory has prac ...
. In 1968, London Transport went back to the drawing board for another replacement of the Routemaster, with an anticipated introduction date of 1985. The initial result was a four-axle low-floor design that would have been suitable for automatic fare collection. By 1975, the project was well in hand and had been named XRM (Experimental Route Master). Features of the new design included a side-mounted engine for maximum flexibility in door and seating layout and
hydraulic drive Hydraulic machines use liquid fluid power to perform work. Heavy construction vehicles are a common example. In this type of machine, hydraulic fluid is pumped to various hydraulic motors and hydraulic cylinders throughout the machine and b ...
to four small-wheeled axles for the lowest possible floor. Experiments in the mid-1970s yielded disappointing results, and in 1978, the XRM morphed into a more-conventional-looking vehicle but with the rear door behind the rear axle. Other proposed features were LPG fuel and hydraulic suspension to lower the floor at stops. XRM design work was cancelled in September 1980, as it was calculated that it would cost £153m to build 2,500 new XRMs but only £13.5m to overhaul 2,700 Routemasters. London Transport had, by then, committed heavily to the Leyland Titan, to which they had significant design input and it was regarded as a more viable option. A decade later, London Transport once again looked for a replacement. In 1989, designs were solicited from Dennis Bus,
Alexander Alexander is a male given name. The most prominent bearer of the name is Alexander the Great, the king of the Ancient Greek kingdom of Macedonia who created one of the largest empires in ancient history. Variants listed here are Aleksandar, Al ...
and Northern Counties. Somewhat surprisingly, the style specified was a rear-entrance half-cab layout identical to the original Routemaster, but by now, it was considered obsolete elsewhere in Britain. In 1999, London Transport received an unsolicited design from its former vehicle engineering manager, Colin Curtis, who had overseen the design of the Routemaster. Dubbed the Q Master, it found little favour within London Transport and by manufacturers that Curtis approached. Transport for London announced that it would look at developing a Routemaster replacement, but the project was confirmed as dead in June 2003.


Design


Initial Capoco proposal

On 3 September 2007 the Conservative mayoral candidate for London,
Boris Johnson Alexander Boris de Pfeffel Johnson (; born 19 June 1964) is a British politician, writer and journalist who served as Prime Minister of the United Kingdom and Leader of the Conservative Party from 2019 to 2022. He previously served as ...
, announced that he was contemplating introducing a modern-day Routemaster. In December 2007, the UK automotive magazine '' Autocar'' commissioned the bus designer Capoco, designer of the innovative
Optare Solo The Optare Solo is a low-floor minibus/midibus with one or two doors manufactured by Optare in the United Kingdom since 1998. The Solo name is a play on its low-floor status, the manufacturer marketing its vehicle as having an entrance that is ...
, to come up with detailed proposals for a new-generation Routemaster. Their design, dubbed the RMXL, was a hybrid technology
low-floor bus A low-floor bus is a bus or trolleybus that has no steps between the ground and the floor of the bus at one or more entrances, and low floor for part or all of the passenger cabin. A bus with a partial low floor may also be referred to as a low ...
with a lightweight aluminium space frame, with four more seats and twice the standing capacity of the old Routemaster, and operated solely by a driver. The design incorporated disabled access through a closing front door behind the front wheels, while retaining open platform rear access, with the staircase still at the rear. The hybrid drivetrain had a front-mounted continuous-revving hydrogenised petrol engine; this charged front-mounted batteries, which powered the rear wheels through rear-mounted electric motors. This arrangement, through not requiring a mechanical transmission, allowed for a low floor and a step-free entrance into the lower deck from the rear platform. Hydrogen storage tanks would be located under the rear staircase. The design was covered by the national press but attracted criticism from Livingstone as being too costly to justify and still not safe, despite proposals to monitor the rear platform with cameras.


New Bus for London competition

Johnson backed the ''Autocar'' / Capoco design in principle and suggested that he would hold a formal design competition to develop a new Routemaster if he was elected London mayor in May 2008. After winning, on 4 July 2008 Johnson announced the New Bus for London competition. An initiative of Transport for London, the competition invited anybody, both companies and members of the public, to submit ideas for consideration. The competition had two categories, an Imagine category for general ideas and concepts, and a Design category, for more detailed proposals. In both categories, entries could be either "whole bus" submissions, or proposals for parts of the bus. The Imagine category called for the submission of imaginative ideas for a red
double-decker bus A double-decker bus or double-deck bus is a bus that has two storeys or decks. They are used for mass transport in the United Kingdom, the United States, New Zealand, Europe, Asia and also in cities such as Sydney; the best-known example is the ...
with a rear open platform, and one other entrance/exit with doors. The Design category called for detailed designs of a
low floor Accessibility is the design of products, devices, services, vehicles, or environments so as to be usable by people with disabilities. The concept of accessible design and practice of accessible development ensures both "direct access" (i. ...
red double-decker bus with at least one internal staircase, a rear open platform, and one other entrance/exit with doors, to be crewed by a driver and conductor, and suitable for carrying 72 passengers seated and standing. The designs were required to satisfy a table of mandatory and suggested design specifications, and "be practical and economic and capable of being put into mass production". The competition offered cash prizes for entrants, with £25,000 for the winner, and smaller awards for good ideas. One initial set of proposals gained media attention after being unveiled during October 2008, for a "smiley bus" known as the H4 (designed by the H4 Group).
Future Systems Future Systems was a London-based architectural and design practice, formerly headed by Directors Jan Kaplický and Amanda Levete. Future Systems was founded by Kaplický and David Nixon after working with Denys Lasdun, Norman Foster, Renzo ...
offered a "space age" alternative powered by hydrogen.
Foster + Partners Foster + Partners is a British architectural, engineering, and integrated design practice founded in 1967 as Foster Associates by Norman Foster. It is the largest architectural firm in the UK with over 1,500 employees in 13 studios worldwide. ...
submitted a glass-roofed design. The winners were announced on 19 December 2008. There were 225 entries in the Design category, and 475 entries in the Imagine category The £25,000 prize for winning the whole bus Design category was shared between two entries, one from Capoco Design, a bus, coach and truck design firm, and one from a joint submission made by architects Foster + Partners and automotive company
Aston Martin Aston Martin Lagonda Global Holdings PLC is an English manufacturer of luxury sports cars and grand tourers. Its predecessor was founded in 1913 by Lionel Martin and Robert Bamford. Steered from 1947 by David Brown, it became associated wi ...
.


Tendering process & final design

The winning and other merited entrants in both the Imagine and Design categories for both 'whole bus' submission and part submissions were passed by TfL to bus manufacturers, for them to draw up detailed final designs meeting all relevant legislation, and later presented to TfL for consideration on a competitive-tender basis. By April 2009, a formal invitation to express interest in the project was published in the '' Official Journal of the European Union''. In May 2009, six manufacturers were invited to negotiate for the contract to design and build the new bus. They were Alexander Dennis, EvoBus (which includes
Mercedes-Benz Mercedes-Benz (), commonly referred to as Mercedes and sometimes as Benz, is a German luxury and commercial vehicle automotive brand established in 1926. Mercedes-Benz AG (a Mercedes-Benz Group subsidiary established in 2019) is headquarte ...
),
Hispano Carrocera Tata Hispano Motors Carrocera, S.A. (formerly Hispano Carrocera, S.A.), based in Zaragoza, Aragon, Spain, was one of the largest manufacturers of bus and coach cabins in Europe. It was a wholly owned subsidiary of the India-based Tata Motors ...
,
Optare Switch Mobility (originally called Optare) is an English bus manufacturer based in Sherburn-in-Elmet, North Yorkshire. It is a subsidiary of Indian company Ashok Leyland. The company would be responsible for the EV operations of the group with ...
,
Scania Scania, also known by its native name of Skåne (, ), is the southernmost of the historical provinces (''landskap'') of Sweden. Located in the south tip of the geographical region of Götaland, the province is roughly conterminous with Skån ...
and Wrightbus, having all met TfL's criteria for pre-qualification for tendering, which included demonstrating they had a manufacturing capacity of building 600 buses over three years.
Volvo Buses Volvo Buses (Volvo Bus Corporation / formal name: ''Volvo Bussar AB'') (stylized as VOLVO) is a subsidiary and a business area of the Swedish vehicle maker Volvo, which became an independent division in 1968. It is based in Gothenburg. It is on ...
declined to enter the bidding process. Transport for London set a deadline of 14 August for the submission of detailed tenders; Scania and Evobus pulled out before this deadline. Scania did not believe they could produce the first prototype in the time stipulated, and Evobus had concerns as they were not at the time manufacturing any double-decker. On 23 December 2009, Northern Ireland-based vehicle manufacturer Wrightbus was awarded the contract to build the Future Routemaster. The contract called for a bus with a capacity for at least 87 passengers, two staircases, three doors, and a rear platform which could be left open, or closed with a door when there was no conductor on board. The bus would be a hybrid, utilising technology to make it 40% more fuel-efficient than conventional diesel buses, and 15% more than London hybrid buses already in operation, reducing nitrogen oxide emissions by 40% and particulate matter by 33% compared with diesel buses. On 17 May 2010, the final design was unveiled by Wrightbus, with asymmetric glass swoops as its signature "futuristic" styling feature. Transport for London and Wrightbus worked with Heatherwick Studio to produce the styling for Wrightbus' final design. TfL has applied to the Intellectual Property Office for Registered Design Protection for the exterior design. The body has two diagonal glass windows from top to bottom decks, one curving around the rear, the other on the right-hand side towards the front, which provide natural light to the interiors of both staircases. The rear staircase is in the same position as in the original Routemaster, curving around the rear section, while the front staircase is straight, ascending on the right-hand side of the chassis over the driver's cab, opening out in the front of the upper deck. The bus is certified to EC Whole Vehicle Type Approval and ECE Regulation 107, according to the manufacturers. The use of three doors and two staircases is not new to London: London Transport evaluated a prototype bus in the 1980s as part of the Alternative Vehicle Evaluation programme: a specially modified
Volvo Ailsa B55 The Volvo Ailsa B55 was a front-engined double-decker bus chassis manufactured in Scotland by Ailsa, Volvo's British subsidiary in which it owned 75%, from 1974 until 1985. Versions The B55 was designed with a front-mounted engine that sti ...
with two staircases. These trials were curtailed due to the running-down and eventual closure of London Transport's bus Engineering Research department.


Production

A static mockup was unveiled at Acton depot on 11 November 2010: the first engineering prototype was driven by Boris Johnson at a public demonstration on 27 May 2011. The first working prototype was unveiled in December 2011 and driven from
City Hall In local government, a city hall, town hall, civic centre (in the UK or Australia), guildhall, or a municipal building (in the Philippines), is the chief administrative building of a city, town, or other municipality. It usually houses ...
to
Trafalgar Square Trafalgar Square ( ) is a public square in the City of Westminster, Central London, laid out in the early 19th century around the area formerly known as Charing Cross. At its centre is a high column bearing a statue of Admiral Nelson comm ...
. Within days of its unveiling, the first prototype was reported to have broken down on the
M1 motorway The M1 motorway connects London to Leeds, where it joins the A1(M) near Aberford, to connect to Newcastle. It was the first inter-urban motorway to be completed in the UK; the first motorway in the country was the Preston By-pass, which ...
north of London, but this was due to human error; it had run out of fuel. The first new bus (fleet number LT 2) entered service with
Arriva London Arriva London is a major bus company operating services in Greater London. It is a subsidiary of Arriva UK Bus and operates services under contract to Transport for London. It was formed in 1998 from a fusion of previously separate Arriva s ...
on 27 February 2012, on route 38. During the
2012 London mayoral election The 2012 London mayoral election was an election held on Thursday 3 May 2012, to elect the Mayor of London. It was held on the same day as the London Assembly election, and used a supplementary vote system. The election was won by the incum ...
, former Mayor of London and Labour candidate Ken Livingstone said that, if elected, he would buy no more New Buses for London because of the price. However, Boris Johnson won the election and in September 2012 approved the order for 600 of the new buses, with public funding required estimated at about £160 million. The prototypes remain in service on route 38. The eight prototypes were registered on GB registration plates. A block series of Northern Ireland plates in the LTZ 1xxx series was reserved for the production examples with the xxx correlating with the fleet number. The prototypes were reregistered. The first 272 were delivered with
Euro 5 The European emission standards are vehicle emission standards for pollution from the use of new land surface vehicles sold in the European Union and EEA member states and the UK, and ships in EU waters. The standards are defined in a seri ...
engines except for six, which were fitted with trial Euro 6 engines. The remaining deliveries received Euro 6 engines. In 2014, a further 200 were ordered taking the total to 808. This was later cut back to 805. In January 2016, an additional order was placed, bringing the total to 1,000. In June 2015 ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in 1821 as ''The Manchester Guardian'', and changed its name in 1959. Along with its sister papers '' The Observer'' and '' The Guardian Weekly'', ''The Guardian'' is part of the ...
'' reported that the rear door design had been changed, so the door could not be opened between stops, and the platform pole removed, abandoning the original "hop-on, hop-off" open platform design objective. One (ST812) was built to a shorter
wheelbase In both road and rail vehicles, the wheelbase is the horizontal distance between the centers of the front and rear wheels. For road vehicles with more than two axles (e.g. some trucks), the wheelbase is the distance between the steering (fron ...
of 10.1 metres with an eight-seat seat reduction instead of the normal 11.3 metres, entering service in 2016 with Metroline on route 91."Metroline" ''Buses'' issue 736 July 2016 page 73 At the end of 2016 it was announced that London Mayor
Sadiq Khan Sadiq Aman Khan (; born 8 October 1970) is a British politician serving as Mayor of London since 2016. He was previously Member of Parliament (MP) for Tooting from 2005 until 2016. A member of the Labour Party, Khan is on the party's sof ...
had discontinued procurement of the vehicles to save money and help pay for a promised four-year public transport fares freeze. No new Routemaster buses will be purchased for London, the funds instead going towards upgrading the city's existing fleet with the latest sustainable technologies.


Demonstrations

In May 2013, LT1 and LT2 were loaned to the UK government to take part in a global trade mission covering 16 countries in four continents over 12 months. In October 2013, LT3 was sent on a demonstration tour to Hong Kong and then to Singapore in February 2014. As at August 2014, LT1 was stored in
Abu Dhabi Abu Dhabi (, ; ar, أَبُو ظَبْيٍ ' ) is the Capital city, capital and List of cities in the United Arab Emirates, second-most populous city (after Dubai) of the United Arab Emirates. It is also the capital of the Emirate of Abu Dha ...
pending a decision on the future of the programme while the other two had returned to England. In August 2014, LT2 commenced a six-month trial with First West Yorkshire. It was repainted green, branded as the ''New Bus for West Yorkshire''. The bus was displayed at numerous industry and bus enthusiasts' events, but it ultimately never saw public service in West Yorkshire and was returned in London in 2015; the green livery was later modified to form the basis of a London Country Bus Services retro livery, one of several heritage schemes carried by New Routemasters since their introduction. In November 2014,
Stagecoach Strathtay Stagecoach Strathtay is a Scottish bus operating company which covers the Dundee and Angus areas, and parts of Grampian. It is a subsidiary of the Stagecoach Group, which bought Strathtay Scottish Omnibuses Ltd as part of Yorkshire Traction in 2 ...
commenced a three-month trial of a pair of New Routemasters in
Dundee Dundee (; sco, Dundee; gd, Dùn Dè or ) is Scotland's fourth-largest city and the 51st-most-populous built-up area in the United Kingdom. The mid-year population estimate for 2016 was , giving Dundee a population density of 2,478/km2 or ...
. Buses LT312 and LT313 were used daily on the conductor operated route 73 from
Arbroath Arbroath () or Aberbrothock ( gd, Obar Bhrothaig ) is a former royal burgh and the largest town in the council area of Angus, Scotland, with a population of 23,902. It lies on the North Sea coast some ENE of Dundee and SSW of Aberdeen. Th ...
to Ninewells Hospital. The Stagecoach Strathtay trial ended early in mid-December 2014, after the two vehicles proved incapable of running to the timetable and suffered a series of high-profile breakdowns in service.


Operation

As of March 2021, 1,000 New Routemasters are under TfL operation, which represents one-ninth of the total fleet.


Current Routes

New Routemasters currently run on the following routes:


Former Routes

New Routemasters previously operated on the following routes. In November 2018, route 10 was withdrawn and its New Routemaster buses were transferred to route 27. In March 2019, route 88 was restructured and its New Routemaster buses were transferred to route 87. On 11 October 2019, route 48 was withdrawn.


Daily Operation

When in one-person operation, the driver operates all three doors. When in two-person operation, a conductor stood on the rear platform and that door stayed open even while the bus was moving. At stops, the conductor pressed a button to inform the driver that the platform was clear; the driver operated the other two doors as was done for one-person operation. Only routes 9, 10, 11, 24, 38 and 390 initially operated with an open rear platform and a conductor on board. The other routes did not operate with conductors from the start, and the rear platform remained closed while the bus was moving. In 2014, the TfL board was told that new routes would have no conductors and would operate with the rear door closed while moving. The annual cost of employing conductors from 06:00 to 19:00 on weekdays was about £62,000 per bus per year. In July 2016, it was announced by TFL that the conductor would be phased out on all six previously crewed routes in September 2016. In August 2019, the middle and rear doors on New Routemasters on routes 8/N8 became exit only with passengers now only able to board through the front door like on conventional double decker buses. In 2020 it was announced that conversion so passengers only enter by the front door would be made permanent on the entire fleet, to reduce fare evasion which had been double that on other buses. To address issues caused by air-conditioning failures, in September 2015 it was announced a programme would commence to retrofit opening windows.


Mid-life developments

Entering the early 2020s, as the oldest New Routemasters began to approach ten years old and London bus operators began to commit more heavily to purchasing only
electric bus An electric bus is a bus that is propelled using electric motors as opposed to an internal combustion engine. Electric buses can store the needed electricity on-board, or be fed continuously from an external source. The majority of buses ...
es, there were considerations regarding what should be done with the New Routemaster fleet moving forward. A number of older New Routemasters underwent an internal refresh during this time, being fitted with new seats and refreshed seat moquette. At the Euro Bus Expo in November 2022,
Norfolk Norfolk () is a ceremonial and non-metropolitan county in East Anglia in England. It borders Lincolnshire to the north-west, Cambridgeshire to the west and south-west, and Suffolk to the south. Its northern and eastern boundaries are the Nor ...
-based electric vehicle manufacturer Equipmake unveiled the first electric vehicle conversion for the New Routemaster, with Metroline-operated vehicle LT11 on display at the event with its hybrid propulsion system having been removed and replaced by Equipmake fully-electric motors. The Equipmake New Routemaster electrification programme may allow the New Routemaster fleet to have a longer service life in London, as conversion of these vehicles to fully-electric will provide a cheaper alternative to purchasing replacement brand new electric buses.


Ownership

Under the bus contract tendering system for London, routes are often updated with new buses every five to seven years, with new buses owned or leased by the operator, whether the route operator changes or not. Older buses, often go on to further use outside London, either cascaded within the fleets of the large national operators who own several of the London operating companies or sold to other regional companies. An exception is the New Routemaster. New Routemaster is only exclusive for London usage, so when the bus operator changes (like the cases of routes 15 and 24), the New Routemaster will continue to remain on the same route but different operator, but it will stay throughout the physical lifespan of New Routemaster. London transport commissioner
Peter Hendy Peter Gerard Hendy, Baron Hendy of Richmond Hill (born 19 March 1953) is a British transport executive and politician. He is the current chairman of Network Rail and was formerly the Commissioner of Transport for London. Education Hendy was ...
acknowledged in 2008 that there were economic challenges in requiring current private London bus operators to tender for routes if they required the outright purchase of the New Routemaster. He acknowledged it could lead to higher bids overall because a rear platform bus was unlikely to appeal to operators outside London and with the questionable applicability of hybrid technology to more rural operations.


Culture and media

The launch of the design for the New Bus for London led to
BBC One BBC One is a British free-to-air public broadcast television network owned and operated by the BBC. It is the corporation's flagship network and is known for broadcasting mainstream programming, which includes BBC News television bulletins, ...
's ''
The One Show ''The One Show'' is a British television magazine and chat show programme. Broadcast live on BBC One weeknights at 7:00 pm, it features topical stories and studio guests. It is currently co-hosted by Alex Jones, Jermaine Jenas, and Ronan ...
'' airing a segment on 18 May 2010 reviewing the 100-year history of the London standard double-decker, with John Sergeant reviewing the history of, and riding preserved examples of, the 1910 LGOC B-type, the RT and the original
AEC Routemaster The AEC Routemaster is a front-engined double-decker bus that was designed by London Transport and built by the Associated Equipment Company (AEC) and Park Royal Vehicles. The first prototype was completed in September 1954 and the last on ...
. Because of the close connection between British car magazine '' Autocar'' and New Routemaster, it was the subject of a road test in December 2011. The magazine said it was "the best in public transport", referring to the vehicle's hybrid drivetrain as "brilliant economy and an interior to die for". The New Routemaster was also road tested by ''
Top Gear Top Gear may refer to: * "Top gear", the highest gear available in a vehicle's manual transmission Television * ''Top Gear'' (1977 TV series), a British motoring magazine programme * ''Top Gear'' (2002 TV series), a relaunched version of the or ...
's''
James May James Daniel May (born 16 January 1963) is an English television presenter and journalist. He is best known as a co-presenter of the motoring programme '' Top Gear'' alongside Jeremy Clarkson and Richard Hammond from 2003 until 2015. He also ...
in an episode where it left London and drove to attractions such as
Cheddar Gorge Cheddar Gorge is a limestone gorge in the Mendip Hills, near the village of Cheddar, Somerset, England. The gorge is the site of the Cheddar show caves, where Britain's oldest complete human skeleton, Cheddar Man, estimated to be 9,000 years ...
before returning to the capital to take part in a 'Best of British' vehicle celebration.


Criticism

The New Routemaster has been criticised for the ineffectiveness of its air conditioning on hot days; the Mayor responded that the system was working as intended. The upper-deck windows have been criticised for being small, not giving comparable views to other bus models, and not letting in much light to the upper deck, making it "gloomy". Although London Buses' Director of Operations promised that all New Routemasters would be staffed by conductors and the rear platform would be open 12 hours a day, when the buses were introduced on route 148, there was no second crew member and the rear platform was opened by the driver at bus stops only. In July 2015, the BBC reported a high level of battery failure, with 80 New Routemasters operating in diesel-only mode. 200 New Routemasters had at least some failing batteries, which would be replaced under warranty. An improved battery design was being introduced. The unavailability of the battery leaves the bus slow and with poor acceleration, in addition to producing pollution. Prior to 2017, some New Routemaster buses with faulty batteries emitted more harmful particles than the buses they replaced. London mayoral candidate and transport writer
Christian Wolmar Christian Tage Forter Wolmar (born 3 August 1949) is a British journalist, author, railway historian and Labour Party politician.
, who first revealed problems with the New Routemasters, said in July 2015: "This is further evidence that this project was misconceived from the start... It is no surprise the emissions are higher than those on conventional buses as the New Bus for London is not operating as designed. It is supposed to be powered by an electric motor, but instead is using its inefficient diesel engine that should, in normal conditions, be running at constant speed". In one-person operation, as is the case on all units at all times after an early period with a conductor, the hop-on/hop-off advantage of the platform is negated by the closed door. Additionally, as passengers can board by any door and touch their Oyster cards to the reader, there is significant fare evasion; the driver cannot check passenger compliance as with a single entry door. This reduces revenue, but an additional issue was identified by a bus driver in a letter to a newspaper: passenger numbers are measured by number of fares paid, so they are much underestimated. Bus provision is curtailed or cut due to this perceived drop in passenger numbers; the writer identifies routes 10 and 48 as among those cut. It has been suggested that the back door and staircase will be sealed and the Oyster card readers removed at the back and centre, removing all the remaining "Routemaster" features of the bus. Conversion so passengers only enter by the front door was announced in 2020.


Accidents and incidents

The New Routemaster has been involved in several accidents and incidents: *In September 2013, three people were seriously injured when a New Routemaster on route 11 crashed into three other buses and some parked cars on Chelsea Bridge Road. *In June 2014, the driver of a car going at 100 mph was killed, one person was critically injured and 12 were hurt when the car hit a New Routemaster on route N38. *In April 2015, a car was wedged in between two New Routemasters on Goodge Street. The occupants of the car were treated at the scene *In January 2016, 13 people were injured when two New Routemasters on routes 11 and 148 collided with each other and hit a van in Parliament Square. *On 27 December 2019, a New Routemaster caught fire in Kennington, while working route 59 to Euston.


See also

*
Buses in London Buses have been used as a mode of public transport in London since 1829, when George Shillibeer started operating a horse-drawn ''omnibus'' service from Paddington to the City of London. In the decades since their introduction, the red London b ...
* List of bus types used in London * Wright SRM – a New Routemaster-derived variant with two doors. * Yutong City Master – a Routemaster-styled bus for Skopje, North Macedonia, produced in China.


References


External links


Official links


A New Bus for London
Greater London Authority The Greater London Authority (GLA), colloquially known by the metonym "City Hall", is the devolved regional governance body of Greater London. It consists of two political branches: the executive Mayoralty (currently led by Sadiq Khan) and t ...
May 2010
New Routemaster on Wrightbus websiteProduct range of the Routemaster on Wrightbus International WebsiteA New Routemaster
Transport for London, 15 May 2010 ;Winning design
Exclusive preview of new £8m London bus
BBC News BBC News is an operational business division of the British Broadcasting Corporation (BBC) responsible for the gathering and broadcasting of news and current affairs in the UK and around the world. The department is the world's largest broadc ...
video preview of new bus with mock-up, 16 September 2010


Design competition


New Routemaster winners announced
BBC News BBC News is an operational business division of the British Broadcasting Corporation (BBC) responsible for the gathering and broadcasting of news and current affairs in the UK and around the world. The department is the world's largest broadc ...
, 7 May 2008
New look for Routemaster bus
BBC News BBC News is an operational business division of the British Broadcasting Corporation (BBC) responsible for the gathering and broadcasting of news and current affairs in the UK and around the world. The department is the world's largest broadc ...
video featuring three proposals, 3 November 2008
Entry for design competition
Capoco Design Limited
Entry for design competition
Foster + Partners and Aston Martin, 19 December 2008


FRM & XRM



{{Wrightbus, state=collapsed Bus transport in London Hybrid electric buses Double-decker buses Low-floor buses Thomas Heatherwick Vehicles introduced in 2012 Wrightbus 2012 in London