Netcracker Technology Corp., a wholly owned subsidiary of
NEC Corporation
is a Japanese multinational information technology and electronics corporation, headquartered in Minato, Tokyo. The company was known as the Nippon Electric Company, Limited, before rebranding in 1983 as NEC. It provides IT and network soluti ...
, is a provider of
business support system (BSS),
operations support system
Operations support systems (OSS), operational support systems in British usage, or Operation System (OpS) in NTT, are computer systems used by telecommunications service providers to manage their networks (e.g., telephone networks). They support ...
s (OSS) and
software-defined networking (SDN) and
network functions virtualization Network functions virtualization (NFV) is a network architecture concept that leverages the IT virtualization technologies to virtualize entire classes of network node functions into building blocks that may connect, or chain together, to create and ...
(NFV) solutions. The company also offers
professional services
Professional services are occupations in the service sector requiring special training in the arts or sciences. Some professional services, such as architects, accountants, engineers, doctors, and lawyers require the practitioner to hold professi ...
(including planning and consulting, operations and maintenance, and support), as well as
managed services.
Headquartered in
Waltham, Massachusetts
Waltham ( ) is a city in Middlesex County, Massachusetts, United States, and was an early center for the labor movement as well as a major contributor to the American Industrial Revolution. The original home of the Boston Manufacturing Company, th ...
, Netcracker maintains operations and development facilities across the globe.
History
Netcracker Technology was co-founded in 1993 by Dr. Michael Feinberg, currently Netcracker's Chief Technology Officer and Bonnie Ward, the company's Vice President of Corporate Initiatives. In 2008, after 15 years of independent growth, the company was acquired by
NEC Corporation
is a Japanese multinational information technology and electronics corporation, headquartered in Minato, Tokyo. The company was known as the Nippon Electric Company, Limited, before rebranding in 1983 as NEC. It provides IT and network soluti ...
. Netcracker then became a wholly owned subsidiary of NEC.
In 2010, Netcracker initiated a large-scale expansion whereby NEC consolidated its Telecom Operations and Management Solutions (TOMS) software and services business under Netcracker.
In February 2015, NEC and Netcracker launched a joint business brand.
Acquisitions
In 2002 Netcracker expanded its operations into Moscow, Russia, whereby they acquired Moscow City Telephone Network and integration company AVD.
2011 - Subex's activation business.
[Netcracker Announces Agreement to Acquire Subex's Activation Business](_blank)
''Business Wire''. September 19, 2011.
2012 - Convergys Corporation's Information Management (IM) business was acquired
''NEC Press Releases''. March 22, 2012. The acquisition was completed in May and following the acquisition, the unit was integrated into Netcracker.
2016 - CoralTree Systems.
Legal Trouble
In 2015, Netcracker agreed to a $11.4 million settlement to resolve allegations under the False Claims Act that the company has hired individuals without appropriate clearances to work on a Defense Information Systems Agency (DISA) contract.
Products and services
Netcracker's products focus on
Business Support Systems Business support systems (BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers.
Together with operations support systems (OSS), they are used to support various end-to- ...
(BSS),
Operations Support Systems (OSS) and
Software-Defined Networking (SDN) and
Network Functions Virtualization Network functions virtualization (NFV) is a network architecture concept that leverages the IT virtualization technologies to virtualize entire classes of network node functions into building blocks that may connect, or chain together, to create and ...
(NFV) technologies for
Communications Service Providers worldwide.
The Netcracker 12 suite was launched in May 2017. The suite covers seven product domains, including Digital Customer Enablement; Digital Business Enablement; Digital Operations Enablement; Digital & Cloud Infrastructure; Cloud Platform; Advanced Analytics; and Business, Operations & Infrastructure Agility Layers offerings.
The portfolio also covers five services domains, including Business & Operational Consulting; End-to-End Turnkey Delivery;
Agile Development
In software development, agile (sometimes written Agile) practices include requirements discovery and solutions improvement through the collaborative effort of self-organizing and cross-functional teams with their customer(s)/ end user(s), ad ...
&
DevOps;
Cloud Enablements; and Support & Maintenance,
Managed Services & End-to-End Outsourcing services.
Its offerings operate within the realms of
operations support system
Operations support systems (OSS), operational support systems in British usage, or Operation System (OpS) in NTT, are computer systems used by telecommunications service providers to manage their networks (e.g., telephone networks). They support ...
s,
business support systems,
customer experience management
Customer experience (CX) is a totality of Cognition, cognitive, Affect (psychology), affective, Sensory processing, sensory, and behavioral consumer responses during all stages of the consumption (economics), consumption process including pre-pur ...
,
DevOps,
microservices, billing and
revenue management,
AI, the
Internet of Things
The Internet of things (IoT) describes physical objects (or groups of such objects) with sensors, processing ability, software and other technologies that connect and exchange data with other devices and systems over the Internet or other comm ...
,
big data analytics,
software-defined networking,
network functions virtualization Network functions virtualization (NFV) is a network architecture concept that leverages the IT virtualization technologies to virtualize entire classes of network node functions into building blocks that may connect, or chain together, to create and ...
, and more. The Netcracker 12 suite is specifically designed to help service providers evolve into digital service providers via successful
digital transformation
Digital transformation is the adoption of digital technology by an organization to digitize non-digital products, services or operations. The goal for its implementation is to increase value through innovation, invention, customer experience or ef ...
.
Netcracker also offers a full suite of
Managed Services and
Professional Services
Professional services are occupations in the service sector requiring special training in the arts or sciences. Some professional services, such as architects, accountants, engineers, doctors, and lawyers require the practitioner to hold professi ...
. The company's Managed Services include Hosted, Client-Hosted, and Build-Operate-Transfer delivery models. Professional Services include System Integration, Consulting, Solution Delivery, Outsourcing, and Operations and Maintenance.
Netcracker's suite includes orchestration capabilities, an SDN Controller, and a range of virtual network functions (VNFs), such as virtualized customer premises equipment (vCPE), virtualized evolved packet core (vEPC), and other value-added VNFs and management offerings.
See also
*
Software industry in Telangana
The Indian state of Telangana has a significant amount of software export in India. While the majority of the industry is concentrated in Hyderabad, other cities are also becoming significant IT destinations in the state. Hyderabad houses the ...
References
{{DEFAULTSORT:Netcracker
Telecommunications systems
Software companies based in Massachusetts
Software companies of the United States
NEC acquisitions