McDelivery is a
McDonald's
McDonald's Corporation is an American Multinational corporation, multinational fast food chain store, chain, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. They rechri ...
service that delivers food to the customer's door. The service was introduced in parts of the United States beginning in 1993 and is available in many Asian, Middle Eastern and Latin American countries using
motorcycle courier
A motorcycle courier, also known as a despatch rider or motorcycle messenger, is a courier using a motorcycle.
Motorcycle couriers are common in the major urban centres of Europe, South America (especially Brazil), Asia and North America.
...
s. In some countries, McDelivery is available 24 hours a day, and in certain locations is free with a minimum order.
International availability
![20111112 Egypt 0150 Alexandria Montazah McDonald's delivers](https://upload.wikimedia.org/wikipedia/commons/5/5c/20111112_Egypt_0150_Alexandria_Montazah_McDonald%27s_delivers.jpg)
McDelivery is available in Australia,
Austria, Bahrain, Brazil, China, Colombia, Costa Rica, Chile, Cyprus,
Egypt, Germany, Georgia, Guatemala, Hong Kong, India,
Indonesia,
Israel,
[ Italy, Japan,] Jordan, South Korea, Kuwait, Lebanon, Malaysia, New Zealand, Pakistan, Qatar, Philippines, Romania, Russia, Saudi Arabia, Singapore, Slovenia, South Africa, Spain, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, Ukraine, United States, and the United Kingdom.
Austria
The first McDonald's delivery service on the European continent started in 2013 with a trial in Wien-Hietzing. Deliveries are now available all across the capital city from 11am to 11pm at a cost of €4 (US$4.44) and a minimum order requirement of €8 (US$8.87).
Australia
A trial of McDelivery began in Australia
Australia, officially the Commonwealth of Australia, is a Sovereign state, sovereign country comprising the mainland of the Australia (continent), Australian continent, the island of Tasmania, and numerous List of islands of Australia, sma ...
in November 2013. The service was rolled out more widely across the country from August 2014 in partnership with Menulog
Menulog Pty. Ltd. (branded as simply Menulog) is an Australian and New Zealand online food and beverage ordering app and delivery service platform, headquartered and founded in Sydney in 2006. It was bought in 2015 by UK-based Just Eat, which ...
. Delivery times vary according to location. Some branches deliver breakfast, lunch and dinner but a 5pm-9pm window is most common. The delivery fee is typically A$4.95 ($ USD) with a minimum order requirement of A$25 ($ USD).[
]
Brazil
McDelivery in Brazil began in June 2018. The order can be placed through their website or their app, as well as through iFood
iFood is a Brazilian online food ordering and food delivery platform, operating in Brazil and Colombia. The company holds over 80% market share of the food delivery sector in Brazil. It is owned by Dutch-based Prosus (part of Naspers) and its B ...
, Uber Eats
Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. Meals are delivered by couriers using cars, scooters, bikes, or on foot. It is operational in over 6,000 cities across 45 countries as of 2021. The process of ...
or Rappi
Rappi is a Colombian multivertical company headquartered in Bogotá, Colombia, and with main offices in São Paulo and Mexico City. It was founded in 2015 by Simón Borrero, Sebastian Mejía, Felipe Villamarín and Guillermo Plaza.
History
Ra ...
.
Canada
McDelivery in Canada is done via Uber Eats
Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. Meals are delivered by couriers using cars, scooters, bikes, or on foot. It is operational in over 6,000 cities across 45 countries as of 2021. The process of ...
, SkipTheDishes
SkipTheDishes (styled capitalized, sometimes shortened to just SKIP) is a Canadian online food delivery service headquartered in Winnipeg, Manitoba and a division of Dutch-based Just Eat Takeaway.com. Users can order and pay for food from part ...
, and DoorDash
DoorDash, Inc. is an American company that operates an online food ordering and food delivery platform. The company is based in San Francisco, California. It went public in December 2020 on NYSE and trades under the symbol DASH.
With a 56% mar ...
. The availability of menu items varies by location.
China
In China
China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's most populous country, with a population exceeding 1.4 billion, slightly ahead of India. China spans the equivalent of five time zones and ...
, service is available 24 hours and the delivery fee is 8¥ (US$).
Cyprus
McDelivery in Cyprus
Cyprus ; tr, Kıbrıs (), officially the Republic of Cyprus,, , lit: Republic of Cyprus is an island country located south of the Anatolian Peninsula in the eastern Mediterranean Sea. Its continental position is disputed; while it is geo ...
started in February 2014 from the Limassol
Limassol (; el, Λεμεσός, Lemesós ; tr, Limasol or ) is a city on the southern coast of Cyprus and capital of the district with the same name. Limassol is the second largest urban area in Cyprus after Nicosia, with an urban population ...
restaurant only and then continued to include all main towns of Cyprus (Nicosia
Nicosia ( ; el, Λευκωσία, Lefkosía ; tr, Lefkoşa ; hy, Նիկոսիա, romanized: ''Nikosia''; Cypriot Arabic: Nikusiya) is the largest city, capital, and seat of government of Cyprus. It is located near the centre of the Mesaor ...
, Paphos
Paphos ( el, Πάφος ; tr, Baf) is a coastal city in southwest Cyprus and the capital of Paphos District. In classical antiquity, two locations were called Paphos: Old Paphos, today known as Kouklia, and New Paphos.
The current city of Pap ...
, Limassol
Limassol (; el, Λεμεσός, Lemesós ; tr, Limasol or ) is a city on the southern coast of Cyprus and capital of the district with the same name. Limassol is the second largest urban area in Cyprus after Nicosia, with an urban population ...
, Larnaka
Larnaca ( el, Λάρνακα ; tr, Larnaka) is a city on the south east coast of Cyprus and the capital of the district of the same name. It is the third-largest city in the country, after Nicosia and Limassol, with a metro population of 144 ...
and Famagusta
Famagusta ( , ; el, Αμμόχωστος, Ammóchostos, ; tr, Gazimağusa or ) is a city on the east coast of Geography of Cyprus, Cyprus. It is located east of Nicosia District, Nicosia and possesses the deepest harbour of the island. Duri ...
). Delivery is available from 11am to 1am at a limited radius for each town. The delivery cost is €2 (US$2.22) with a minimum order of €10 (US$11.09)The order can be placed via phone or through the McDonald's Cyprus website.
Hong Kong
In Hong Kong
Hong Kong ( (US) or (UK); , ), officially the Hong Kong Special Administrative Region of the People's Republic of China ( abbr. Hong Kong SAR or HKSAR), is a city and special administrative region of China on the eastern Pearl River Delt ...
, 24-hour McDelivery was first introduced in 2009, available to majority of the urban area in the territory. Orders are made by telephone and can be placed up to 7 days in advance. As of 2012, the service costs HK$12 (US$) for each delivery, with no minimum order requirement. The fee is waived if the value of the order exceeds HK$60 (US$).
Most, if not all, orders are delivered on motorcycles, which are painted with McDonald's colours and logo. Logistics are outsourced to Rixon Delivery and Flow Logistics. The firm initially recruited delivery workers on a "self-employment
Self-employment is the state of working for oneself rather than an employer. Tax authorities will generally view a person as self-employed if the person chooses to be recognised as such or if the person is generating income for which a tax return n ...
" basis. The labour rights
Labor rights or workers' rights are both legal rights and human rights relating to labor relations between workers and employers. These rights are codified in national and international labor and employment law. In general, these rights influen ...
of the workers came to media attention in 2009, after some motorcyclists were severely injured in traffic accidents but were refused compensation. According to news reports, neglect on the part of Rixon may have contributed to these accidents, because of the way the delivery storage on the motorcycles was modified. After intervention by the Labour Department
The Ministry of Labour ('' UK''), or Labor ('' US''), also known as the Department of Labour, or Labor, is a government department responsible for setting labour standards, labour dispute mechanisms, employment, workforce participation, training, a ...
, Rixon retroactively recognized its delivery workers as employees, making them eligible for unemployment and other employee benefits.
India
McDelivery was introduced to India
India, officially the Republic of India (Hindi: ), is a country in South Asia. It is the seventh-largest country by area, the second-most populous country, and the most populous democracy in the world. Bounded by the Indian Ocean on the so ...
in 2004. The delivery fee is ₹33 (US$).
Indonesia
In Indonesia, delivery costs Rp. 11,500 ($ USD) with a minimum order of Rp. 21,500 ($ USD).[
]
Israel
McDelivery was introduced to Israel
Israel (; he, יִשְׂרָאֵל, ; ar, إِسْرَائِيل, ), officially the State of Israel ( he, מְדִינַת יִשְׂרָאֵל, label=none, translit=Medīnat Yīsrāʾēl; ), is a country in Western Asia. It is situated ...
in 2016. Currently the service operates only in Tel Aviv
Tel Aviv-Yafo ( he, תֵּל־אָבִיב-יָפוֹ, translit=Tēl-ʾĀvīv-Yāfō ; ar, تَلّ أَبِيب – يَافَا, translit=Tall ʾAbīb-Yāfā, links=no), often referred to as just Tel Aviv, is the most populous city in the G ...
, Ramat Gan
Ramat Gan ( he, רָמַת גַּן or , ) is a city in the Tel Aviv District of Israel, located east of the municipality of Tel Aviv and part of the Tel Aviv metropolitan area. It is home to one of the world's major diamond exchanges, and many ...
, Bat Yam
Bat Yam ( he, בַּת יָם or ) is a city located on Israel's Mediterranean Sea coast, on the Central Coastal Plain just south of Tel Aviv. It is part of the Gush Dan metropolitan area and the Tel Aviv District. In 2020, it had a population ...
, Givatayim
Givatayim ( he, גִּבְעָתַיִים, lit. "two hills") is a city in Israel east of Tel Aviv. It is part of the metropolitan area known as Gush Dan. Givatayim was established in 1922 by pioneers of the Second Aliyah. In it had a population o ...
, Holon
Holon ( he, חוֹלוֹן ) is a city on the central coastal strip of Israel, south of Tel Aviv. Holon is part of the metropolitan Gush Dan area. In it had a population of . Holon has the second-largest industrial zone in Israel, after Haifa. ...
and Gush Dan
Gush Dan ( he, גּוּשׁ דָּן, ''lit.'' "Dan bloc") or Tel Aviv metropolitan area ( he, מֶטְרוֹפּוֹלִין תֵּל אָבִיב) is a conurbation in Israel, located along the country's Mediterranean coastline. There is no sing ...
. Delivery is free but there is an 80 ILS (US$22.64) minimum for an order.
Japan
In Japan
Japan ( ja, 日本, or , and formally , ''Nihonkoku'') is an island country in East Asia. It is situated in the northwest Pacific Ocean, and is bordered on the west by the Sea of Japan, while extending from the Sea of Okhotsk in the north ...
, McDelivery is available from 7 am to 11 pm, with a ¥300 ($ USD) delivery fee and a ¥1,500 ($ USD) minimum order, or ¥1,000 ($ USD) for morning deliveries.[
]
Malaysia
McDelivery was introduced to Malaysia in March 1994. The delivery fee is 4.25 MYR (US$1.01). The service is available 24 hours, 7 days every week in certain areas. The minimum order is 18 MYR (US$4.30).
Netherlands
In The Netherlands
)
, anthem = ( en, "William of Nassau")
, image_map =
, map_caption =
, subdivision_type = Sovereign state
, subdivision_name = Kingdom of the Netherlands
, established_title = Before independence
, established_date = Spanish Netherl ...
, McDelivery is available since 2017 in selected cities such as Amsterdam, Rotterdam and Utrecht. Ordering can be done via the Uber Eats
Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. Meals are delivered by couriers using cars, scooters, bikes, or on foot. It is operational in over 6,000 cities across 45 countries as of 2021. The process of ...
website or app. No minimum order is required, and the delivery fee is €2,50.[
]
New Zealand
In New Zealand, McDelivery began operating in July 2016.
South Korea
In South Korea
South Korea, officially the Republic of Korea (ROK), is a country in East Asia, constituting the southern part of the Korea, Korean Peninsula and sharing a Korean Demilitarized Zone, land border with North Korea. Its western border is formed ...
, 24 hour McDelivery was introduced in 2007, with a ₩7,000 ($ USD) minimum order.
Pakistan
24 hour McDelivery is available in Pakistan, there is no minimum order limit or any delivery charges. Several exclusive delivery deals are available.
Philippines
In the Philippines
The Philippines (; fil, Pilipinas, links=no), officially the Republic of the Philippines ( fil, Republika ng Pilipinas, links=no),
* bik, Republika kan Filipinas
* ceb, Republika sa Pilipinas
* cbk, República de Filipinas
* hil, Republ ...
, McDelivery is available in Metro Manila, and a few more cities in some provinces such as Metro Cebu, Davao, Laguna, Rizal, Cavite, Batangas, Tarlac, Nueva Ecija, Bulacan, Pampanga, Pangasinan, and Ilocos Norte. There is no minimum order required and the delivery charge is PHP49.00 (US$0.95).
Romania
McDelivery is available in all cities through online food delivery platforms Foodpanda
Foodpanda (stylized as foodpanda) is an online food and grocery delivery platform owned by Berlin-based Delivery Hero. Foodpanda operates as the lead brand for Delivery Hero in Asia, with its headquarters in Singapore. It is currently the largest ...
, Glovo
Glovo is a Spanish quick-commerce start-up founded in Barcelona, Spain, in 2015 by Oscar Pierre and Sacha Michaud. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. It offers multi ...
and Tazz.
Ukraine
McDelivery is currently available in Kyiv, Lviv, Kharkiv, Dnipro, Vinnytsia, Zaporizhia and Odesa via Uber Eats
Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. Meals are delivered by couriers using cars, scooters, bikes, or on foot. It is operational in over 6,000 cities across 45 countries as of 2021. The process of ...
.
Russia
McDelivery (, McDostavka) was available in Moscow
Moscow ( , US chiefly ; rus, links=no, Москва, r=Moskva, p=mɐskˈva, a=Москва.ogg) is the capital and largest city of Russia. The city stands on the Moskva River in Central Russia, with a population estimated at 13.0 million ...
by UberEats
Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. Meals are delivered by couriers using cars, scooters, bikes, or on foot. It is operational in over 6,000 cities across 45 countries as of 2021. The process of ...
, and is available in Moscow
Moscow ( , US chiefly ; rus, links=no, Москва, r=Moskva, p=mɐskˈva, a=Москва.ogg) is the capital and largest city of Russia. The city stands on the Moskva River in Central Russia, with a population estimated at 13.0 million ...
, St. Petersburg
Saint Petersburg ( rus, links=no, Санкт-Петербург, a=Ru-Sankt Peterburg Leningrad Petrograd Piter.ogg, r=Sankt-Peterburg, p=ˈsankt pʲɪtʲɪrˈburk), formerly known as Petrograd (1914–1924) and later Leningrad (1924–1991), i ...
, Nizhny Novgorod
Nizhny Novgorod ( ; rus, links=no, Нижний Новгород, a=Ru-Nizhny Novgorod.ogg, p=ˈnʲiʐnʲɪj ˈnovɡərət ), colloquially shortened to Nizhny, from the 13th to the 17th century Novgorod of the Lower Land, formerly known as Gork ...
, Rostov on Don
Rostov-on-Don ( rus, Ростов-на-Дону, r=Rostov-na-Donu, p=rɐˈstof nə dɐˈnu) is a port city and the administrative centre of Rostov Oblast and the Southern Federal District of Russia. It lies in the southeastern part of the East ...
, Ekaterinburg
Yekaterinburg ( ; rus, Екатеринбург, p=jɪkətʲɪrʲɪnˈburk), alternatively romanized as Ekaterinburg and formerly known as Sverdlovsk ( rus, Свердло́вск, , svʲɪrˈdlofsk, 1924–1991), is a city and the administrat ...
, Novosibirsk
Novosibirsk (, also ; rus, Новосиби́рск, p=nəvəsʲɪˈbʲirsk, a=ru-Новосибирск.ogg) is the largest city and administrative centre of Novosibirsk Oblast and Siberian Federal District in Russia. As of the Russian Census ...
, Samara
Samara ( rus, Сама́ра, p=sɐˈmarə), known from 1935 to 1991 as Kuybyshev (; ), is the largest city and administrative centre of Samara Oblast. The city is located at the confluence of the Volga and the Samara (Volga), Samara rivers, with ...
, Kazan
Kazan ( ; rus, Казань, p=kɐˈzanʲ; tt-Cyrl, Казан, ''Qazan'', IPA: ɑzan is the capital and largest city of the Republic of Tatarstan in Russia. The city lies at the confluence of the Volga and the Kazanka rivers, covering a ...
, Ufa
Ufa ( ba, Өфө , Öfö; russian: Уфа́, r=Ufá, p=ʊˈfa) is the largest city and capital of Bashkortostan, Russia. The city lies at the confluence of the Belaya and Ufa rivers, in the centre-north of Bashkortostan, on hills forming the ...
and Voronezh
Voronezh ( rus, links=no, Воро́неж, p=vɐˈronʲɪʂ}) is a city and the administrative centre of Voronezh Oblast in southwestern Russia straddling the Voronezh River, located from where it flows into the Don River. The city sits on the ...
.
Singapore
In Singapore
Singapore (), officially the Republic of Singapore, is a sovereign island country and city-state in maritime Southeast Asia. It lies about one degree of latitude () north of the equator, off the southern tip of the Malay Peninsula, borde ...
, McDelivery was introduced in 2005. It was originally 24 hours. McDelivery gained popularity during the COVID-19 period where residents stayed at home and discouraged non-essential travels.
There is a S$3.50 ($ USD) delivery fee for online orders, a S$4 ($0 USD) fee for telephone orders, and a minimum order of S$10 (US$7.25) in industrial areas.
McDelivery only operates from 7am to 10.30pm during the COVID-19 period, later from 29 March 2022, it was extended to 5.30am - 12am, and followed by 26 April 2022, it was extended back to 24 hours.
Slovenia
In several street blocks of Ljubljana
Ljubljana (also known by other historical names) is the capital and largest city of Slovenia. It is the country's cultural, educational, economic, political and administrative center.
During antiquity, a Roman city called Emona stood in the ar ...
's downtown, McDonald's began its delivery service in June 2018. The company set the conditions for a minimum order of one whole meal. The orders can be made online via the ehrana.si online food ordering service.
South Africa
In parts of South Africa
South Africa, officially the Republic of South Africa (RSA), is the southernmost country in Africa. It is bounded to the south by of coastline that stretch along the South Atlantic and Indian Oceans; to the north by the neighbouring countri ...
it is possible to order McDelivery.
Spain
In some parts of Spain
, image_flag = Bandera de España.svg
, image_coat = Escudo de España (mazonado).svg
, national_motto = ''Plus ultra'' (Latin)(English: "Further Beyond")
, national_anthem = (English: "Royal March")
, i ...
, McDonald's delivers orders through its partners Glovo
Glovo is a Spanish quick-commerce start-up founded in Barcelona, Spain, in 2015 by Oscar Pierre and Sacha Michaud. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. It offers multi ...
and Uber Eats
Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. Meals are delivered by couriers using cars, scooters, bikes, or on foot. It is operational in over 6,000 cities across 45 countries as of 2021. The process of ...
.
Taiwan
In Taiwan
Taiwan, officially the Republic of China (ROC), is a country in East Asia, at the junction of the East and South China Seas in the northwestern Pacific Ocean, with the People's Republic of China (PRC) to the northwest, Japan to the nort ...
, the delivery fee is NT$39 ($ USD).
Turkey
In Turkey
Turkey ( tr, Türkiye ), officially the Republic of Türkiye ( tr, Türkiye Cumhuriyeti, links=no ), is a list of transcontinental countries, transcontinental country located mainly on the Anatolia, Anatolian Peninsula in Western Asia, with ...
delivery is free.
United Kingdom
A trial period for the service began in June 2017, prior to a potential formal roll-out of the service nationwide in 2017 using Uber Eats
Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. Meals are delivered by couriers using cars, scooters, bikes, or on foot. It is operational in over 6,000 cities across 45 countries as of 2021. The process of ...
. McDelivery is offered on Uber Eats and Just Eat
Just Eat (formerly known legally as Just Eat plc) is an online food order and delivery brand of Netherlands-based Just Eat Takeaway.com, and a former food delivery company. Just Eat was founded as a separate company in 2001 in Kolding, Denmark ...
.
United States
In the United States
The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territorie ...
, delivery began in 1993 in Virginia
Virginia, officially the Commonwealth of Virginia, is a state in the Mid-Atlantic and Southeastern regions of the United States, between the Atlantic Coast and the Appalachian Mountains. The geography and climate of the Commonwealth ar ...
and expanded to Manhattan
Manhattan (), known regionally as the City, is the most densely populated and geographically smallest of the five boroughs of New York City. The borough is also coextensive with New York County, one of the original counties of the U.S. state ...
in 1994. In 2017, McDonald's launched McDelivery service to the rest of the United States via Uber Eats. On July 16, 2019, McDonald's announced it would also partner with DoorDash to further expand the availability of McDelivery. The delivery fee with both services varies based on the distance between the customer and the McDonald's restaurant from which they are ordering.
References
External links
*
{{McDonald's
McDonald's