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A mail chute is a device by which mail is collected for pick-up by a
post office A post office is a public facility and a retailer that provides mail services, such as accepting letters and parcels, providing post office boxes, and selling postage stamps, packaging, and stationery. Post offices may offer additional serv ...
from within high-rise buildings, such as offices and hotels. Deposit boxes on upper floors are connected via a chute to a central depository at ground level, from which the mail is picked up. The mail chute was patented by
James Goold Cutler James Goold Cutler (April 24, 1848 – April 21, 1927) was a prominent Rochester, New York, architect and businessman, and served as the 48th mayor of Rochester from 1904 to 1907. Biography Early life and career Cutler was born in 1848 in ...
, an architect from
Rochester, New York Rochester () is a City (New York), city in the U.S. state of New York (state), New York, the county seat, seat of Monroe County, New York, Monroe County, and the fourth-most populous in the state after New York City, Buffalo, New York, Buffalo, ...
, in 1883. A company founded by Cutler would become the principal manufacturer of such systems for new hotels, apartment buildings, and offices, defending the original patent and modifications. Use of the mail chute declined with the advent of modern
mailroom A mailroom (US) or post room (UK) is a room in which incoming and outgoing mail is processed and sorted. Mailrooms are commonly found in schools, offices, apartment buildings, and the generic post office. A person who works in a mailroom is known a ...
s designed to more efficiently handle increased volumes of mail and issues that could be caused by clogs or letters falling through. In 1997, the
National Fire Protection Association The National Fire Protection Association (NFPA) is an international nonprofit organization devoted to eliminating death, injury, property and economic loss due to fire, electrical and related hazards. As of 2018, the NFPA claims to have 50,000 mem ...
updated its voluntary codes to ban new chute installations, as the vertical shafts could spread smoke in the event of fire. However, thousands of existing mail chutes continue in use, including hundreds in
New York City New York, often called New York City or NYC, is the List of United States cities by population, most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the L ...
alone.


Design

On September 11, 1883, James Goold Cutler received U.S. patent 284,951, for a system connecting deposit boxes on multiple floors to a single ground-floor receptacle; the chute had to have a front of at least three-fourths glass to allow for the identification of mail clogs, and, if installed at a height of greater than two stories, an elastic cushion was to be fitted in the receptacle to "prevent injury to the mail". The design of chute letter boxes also evolved over time to fit architectural styles and become less utilitarian.


History

In 1884, a year after Cutler obtained his patent, the first such system was installed in the Cutler-designed
Elwood Building The Elwood Building was built in 1879 for a Rochester lawyer Frank W. Elwood, whose family owned the property. The Elwood Building was the first building to have a mail chute, which was installed in 1884 by James Goold Cutler, the inventor of the ...
in Rochester, with the goal of saving tenants the hassle of depositing mail in a box on the street. It was well received, winning awards at 1884's
World Cotton Centennial The World Cotton Centennial (also known as the World's Industrial and Cotton Centennial Exposition) was a World's Fair held in New Orleans, Louisiana, United States in 1884. At a time when nearly one third of all cotton produced in the United Sta ...
in New Orleans and an exhibition the same year in Cincinnati, but federal law of the time only permitted the placement of mailboxes in public buildings, such as government offices, hotels, theatres, and rail stations; thus, postmen refused to mail the collected letters. In 1893, under revised postal laws, chutes came under the regulatory authority of the
United States Post Office Department The United States Post Office Department (USPOD; also known as the Post Office or U.S. Mail) was the predecessor of the United States Postal Service, in the form of a Cabinet department, officially from 1872 to 1971. It was headed by the postmas ...
. As a result, all repairs to malfunctioning chute systems had to be undertaken by post office-approved engineers, a problem in smaller cities (such as Rochester) where the post office did not employ mechanics. In 1884, the same year as the Elwood installation, the Cutler Manufacturing Company was incorporated by James Goold Cutler and his brother, J. Warren Cutler. Cutler contracted some of the work of producing systems to the Yawman & Erbe Manufacturing Company, which continued to work for Cutler until the company built its own factory on Anderson Avenue in 1908. By 1905, some 1,600 chutes had been installed as a boom in skyscraper construction dovetailed with the new invention. Cutler's firm remained the sole manufacturer of chute systems until 1904, when the Post Office Department permitted competitors. In 1905, the Automatic Mail Delivery Company of New York City started making chutes; Cutler sued for patent infringement and won the case. The two firms then merged in 1909 as the Cutler Mail Chute Company, headquartered out of offices in Rochester and
the New York Times Building The New York Times Building is a 52-story skyscraper at 620 Eighth Avenue (Manhattan), Eighth Avenue, between 40th and 41st Streets, on the west side of Midtown Manhattan in New York City. Its chief tenant is the New York Times Company, publis ...
in New York City. The next year, the Cutler Mail Chute Company won a patent infringement lawsuit against the United States Mail Chute Equipment Company. The firm's grip on the technology was so firm that in 1911, a competitor testified at a congressional hearing that "every architect and builder in the country has rebelled for years against the prices they have been forced to pay for mail chutes to the Cutler Co."; even in 1961, after the original patent and those for later improvements expired, Cutler was said to hold 70 percent of the market. James Goold Cutler stepped aside in 1915, when a Maine-domiciled holding company acquired the New York firm, and J. Warren Cutler was named president. London's
Savoy Hotel The Savoy Hotel is a luxury hotel located in the Strand in the City of Westminster in central London, England. Built by the impresario Richard D'Oyly Carte with profits from his Gilbert and Sullivan opera productions, it opened on 6 August 188 ...
featured the first installation of a Cutler chute in England when it was expanded in 1904. The Canadian Cutler Mail Chute Company Limited was incorporated in
Montreal Montreal ( ; officially Montréal, ) is the List of the largest municipalities in Canada by population, second-most populous city in Canada and List of towns in Quebec, most populous city in the Provinces and territories of Canada, Canadian ...
in 1910. By 1920, Cutler mail chutes had been installed in buildings in countries including Mexico, Cuba, Japan, South Africa, India, and Australia. In 1958, the Federal Equipment Company of
Carlisle, Pennsylvania Carlisle is a Borough (Pennsylvania), borough in and the county seat of Cumberland County, Pennsylvania, United States. Carlisle is located within the Cumberland Valley, a highly productive agricultural region. As of the 2020 United States census, ...
, purchased the Cutler Mail Chute Company, which maintained a Rochester-area presence in
Honeoye Falls Honeoye Falls ( ) is a village within the town of Mendon in Monroe County, New York, United States. The population was 2,674 at the 2010 census. The village includes a small waterfall on Honeoye Creek, which flows through the village and gives it ...
until 1974. Federal Equipment produced equipment for post offices. The firm was known as Cutler-Federal, Inc., after 1959, and engaged in the creation of automated sorting equipment and pneumatic tube systems. Cutler was acquired by the Florence Corporation, a manufacturer of mailboxes, in 2000, and this firm was purchased by Gibraltar Industries of
Buffalo, New York Buffalo is the second-largest city in the U.S. state of New York (behind only New York City) and the seat of Erie County. It is at the eastern end of Lake Erie, at the head of the Niagara River, and is across the Canadian border from South ...
, in 2007. The introduction of modern building mailrooms to handle larger volumes of mail led to chutes falling out of favor, particularly after 1980. In 1997, the
National Fire Protection Association The National Fire Protection Association (NFPA) is an international nonprofit organization devoted to eliminating death, injury, property and economic loss due to fire, electrical and related hazards. As of 2018, the NFPA claims to have 50,000 mem ...
banned the construction of new mail chutes because smoke could spread among floors through their vertical shafts, much as with chimneys. By 2001, 900 chutes were in active use in New York City and another 360 in Chicago, though some buildings had discontinued their use; buildings such as the
Chrysler Building The Chrysler Building is an Art Deco skyscraper on the East Side of Manhattan in New York City, at the intersection of 42nd Street and Lexington Avenue in Midtown Manhattan. At , it is the tallest brick building in the world with a steel fra ...
and McGraw-Hill Building had experienced jams, including in the case of the latter a 1986 clog blocking the passage of 40,000 pieces of mail, while the
John Hancock Center The John Hancock Center is a 100-story, 1,128-foot supertall skyscraper located in Chicago, Illinois. Located in the Magnificent Mile district, the building was officially renamed 875 North Michigan Avenue in 2018. The skyscraper was designed ...
shuttered its chutes because of increased volume. In 1999, the New York City district of the
United States Postal Service The United States Postal Service (USPS), also known as the Post Office, U.S. Mail, or Postal Service, is an independent agency of the executive branch of the United States federal government responsible for providing postal service in the U ...
responded to at least two calls a week to clear mail chutes that were hung up with stuck mail. In rare cases, items could remain stuck for decades; in 1995, a widow received a love letter and other correspondence that had been caught in a Cutler mail chute 50 years prior, and several items intended to be mailed at the Wilkes-Barre City Hall in Pennsylvania in 1923 were discovered in 1980.


See also

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Rota (architecture) The rota or "turn" is a cylinder, open on one side, that is built inside a wall of a monastery, nunnery or foundling hospital. It was used for exchanging mail and food with cloistered clergy, being their only communication with the world. ...


References

{{reflist Postal systems Building engineering