Lucas Introna
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Lucas D. Introna (born 1961) is ''Professor of Organisation, Technology and Ethics'' at the
Lancaster University Management School Lancaster University Management School (LUMS) is the business school of Lancaster University in Lancaster, England. The school was established in 1964. A full range of subjects are taught, ranging from undergraduate degrees to postgraduate de ...
. He is a scholar within the
Social Study of Information Systems The Social Study of Information Systems (SSIS) is interested in people developing and using technology and the "culture" of those people. SSIS studies these phenomena by drawing on and using "lenses" provided by social sciences, including philoso ...
field. His research is focused on the phenomenon of technology. Within the area of technology studies he has made significant contributions to our understanding of the ethical and political implications of technology for society.


Work

Early on in his career Introna was concerned with the way managers incorporated information in support of managerial practices (such as planning, decision-making, etc.). In this work he provided an account of the manager as an always already involved and entangled actor (which is always to a greater or lesser extent already compromised and configured) in contrast to the traditional normative model of the manager as a rational objective free agent that can choose to act or not act in particular ways. Later on his work shifted to a more critical appraisal of technology itself. He, together with co-workers, published a number of critical evaluations of information technology including search engines
web search engines A search engine is a software system designed to carry out web searches. They search the World Wide Web in a systematic way for particular information specified in a textual web search query. The search results are generally presented in a ...
, ATMs, facial recognition systems
facial recognition systems A facial recognition system is a technology capable of matching a human face from a digital image or a video frame against a database of faces. Such a system is typically employed to authenticate users through ID verification services, and wo ...
, etc. His recent work focuses on the ethical and political aspects of technology as well as making contribution to a field that has become known as
sociomateriality Sociomateriality is a theory built upon the intersection of technology, work and organization, that attempts to understand "the constitutive entanglement of the social and the material in everyday organizational life."Orlikowski, W. J. (2007). Socio ...
.


Management, Information and Power

In his book ''Management, Information and Power'', Introna argued that most management education is normatively based (i.e. telling managers how they ''ought ''to act), yet managers' organisational reality is mostly based on the ongoing play of power and politics, as has been shown by
Henry Mintzberg Henry Mintzberg (born September 2, 1939) is a Canadian academic and author on business and management. He is currently the Cleghorn Professor of Management Studies at the Desautels Faculty of Management of McGill University in Montreal, Quebec, C ...
(See also his recent boo
''Managing''
. Thus, instead of using information to inform
rationality Rationality is the quality of being guided by or based on reasons. In this regard, a person acts rationally if they have a good reason for what they do or a belief is rational if it is based on strong evidence. This quality can apply to an abil ...
(as the traditional normative models assume) information is rather most often deployed as a resource in organisational politics. This fact, Introna argues, requires an understanding of the relationship between information and power (as suggested in the work of
Michel Foucault Paul-Michel Foucault (, ; ; 15 October 192625 June 1984) was a French philosopher, historian of ideas, writer, political activist, and literary critic. Foucault's theories primarily address the relationship between power and knowledge, and how ...
) rather than information and rationality, as traditionally assumed in the mainstream management literature.


Phenomenological and technology

Drawing on
phenomenology Phenomenology may refer to: Art * Phenomenology (architecture), based on the experience of building materials and their sensory properties Philosophy * Phenomenology (philosophy), a branch of philosophy which studies subjective experiences and a ...
, especially the work of
Martin Heidegger Martin Heidegger (; ; 26 September 188926 May 1976) was a German philosopher who is best known for contributions to phenomenology, hermeneutics, and existentialism. He is among the most important and influential philosophers of the 20th centur ...
and
Don Ihde Don Ihde (; born 1934) is an American philosopher of science and technology.Katinka Waelbers, ''Doing Good with Technologies: Taking Responsibility for the Social Role of Emerging Technologies'', Springer, 2011, p. 77. In 1979 he wrote what is of ...
, Introna together with Fernando Ilharco developed
phenomenological analysis of information technology
€”in particular a detailed account of the phenomenology of th
screen
They argue that in the phenomenon screen, seeing is not merely being aware of a surface. The very watching of the screen, as a screen, implies that the screen has already soaked up our attention. In screening, screens already attract and hold our attention. They continue to hold our attention as they present what is supposedly relevant—this is exactly why they have the power to attract and hold our attention. This ongoing relevance has as its necessary condition an implicit agreement, not of content, but of a way of living and a way of doing—or rather a certain agreement about the possibilities of truth. As such they argue that screens are
ontological In metaphysics, ontology is the philosophical study of being, as well as related concepts such as existence, becoming, and reality. Ontology addresses questions like how entities are grouped into categories and which of these entities exis ...
entities.


The ethics and politics of technology

Introna (with a variety of co-workers) has developed a variety of detailed empirical studies of the
ethics Ethics or moral philosophy is a branch of philosophy that "involves systematizing, defending, and recommending concepts of right and wrong behavior".''Internet Encyclopedia of Philosophy'' The field of ethics, along with aesthetics, concerns m ...
and politics of technology—within the tradition of
Science and technology studies Science and technology studies (STS) is an interdisciplinary field that examines the creation, development, and consequences of science and technology in their historical, cultural, and social contexts. History Like most interdisciplinary fie ...
. For example, with
Helen Nissenbaum Helen Nissenbaum is professor of information science at Cornell Tech. She is best known for the concept of " contextual integrity" and her work on privacy, privacy law, trust, and security in the online world. Specifically, contextual integrity ...
he published a paper on the politics of
web search engines A search engine is a software system designed to carry out web searches. They search the World Wide Web in a systematic way for particular information specified in a textual web search query. The search results are generally presented in a ...
. This research showed that the indexing and ranking algorithms of
Google Google LLC () is an American multinational technology company focusing on search engine technology, online advertising, cloud computing, computer software, quantum computing, e-commerce, artificial intelligence, and consumer electronics. ...
are producing a particular version of the internet. One which systematically exclude (in some cases by design and in some, accidentally) certain sites and certain types of sites in favour of others, systematically giving prominence to some at the expense of others. Introna also published similar political and ethical studies on
Facial recognition systems A facial recognition system is a technology capable of matching a human face from a digital image or a video frame against a database of faces. Such a system is typically employed to authenticate users through ID verification services, and wo ...
,
Automatic teller machines An automated teller machine (ATM) or cash machine (in British English) is an electronic telecommunications device that enables customers of financial institutions to perform financial transactions, such as cash withdrawals, deposits, fun ...
, and
plagiarism detection Plagiarism detection or content similarity detection is the process of locating instances of plagiarism or copyright infringement within a work or document. The widespread use of computers and the advent of the Internet have made it easier to pla ...
Systems, amongst others.


Sociomateriality and the ethics of things

More recently Introna has suggested that if we are cyborgs, as argued by
Donna Haraway Donna J. Haraway is an American Professor Emerita in the History of Consciousness Department and Feminist Studies Department at the University of California, Santa Cruz, and a prominent scholar in the field of science and technology studies. Sh ...
and others, then our ethical relationships with the inanimate material world needs to be reconsidered in a fundamental way. According to him this can only be achieved if we humans abandon a human centric ethical framework and opt for an ethical framework in which all beings are considered worthy of ethical consideration.Introna, L. D. (2009) "Ethics and the speaking of things, Theory, Culture and Society", 26(4): 398-419.


Selected publications

* 2017. On the making of sense in sensemaking: decentred sensemaking in the meshwork of life, ''Organization Studies'', https://doi.org/10.1177/0170840618765579. *2016. Algorithms, Governance and Governmentality: On governing academic writing, ''Science, Technology and Human Values,'' 41(1):17-49 *2013. Afterword: Performativity and the becoming of sociomaterial assemblages. In de Vaujany, F-X., & Mitev, N. (Eds.), Materiality and Space: Organizations, Artefacts and Practices.(pp. 330–342).Palgrave Macmillan. * 2013. Otherness and the letting-be of becoming: or, ethics beyond bifurcation. In Carlile, P., Nicolini, D., Langley, A., & Tsoukas, H. (Eds.), How matter matters. (pp. 260–287). Oxford: Oxford University Press. * 2011. The Enframing of Code: Agency, originality and the plagiarist, ''Theory, Culture and Society,'' 28(6): 113-141. * 2009. Ethics and the speaking of things, ''Theory, Culture and Society,'' 26(4): 398-419. * 2008. ''Phenomenology, Organisation and Technology,'' Universidade Católica Editora, Lisbon. (with Fernando Ilharco and Eric Faÿ) * 2007. Maintaining the Reversibility of Foldings: Making the ethics (politics) of information technology visible, ''Ethics and Information Technology,'' 9(1): 11-25 * 2006. The Meaning of Screens: Towards a phenomenological account of screenness, ''Human Studies,'' 29(1): 57-76. (with Fernando M. Ilharco) * 2005. Disclosing the Digital Face: The ethics of facial recognition systems, ''Ethics and Information Technology,'' 7(2): 75-86 * 2002. The (im)possibility of ethics in the information age. ''Information and Organisation,'' 12(2):71-84. * 2000. Shaping the Web: Why the politics of search engines matters, ''The Information Society,'' 16(3):169-185 (with Helen Nissenbaum ) * 1999. Privacy in the Information Age: Stakeholders, interests and values. ''Journal of Business Ethics,'' 22(1): 27-38 (with Nancy Poloudi) * 1997. Privacy and the Computer: Why we Need Privacy in the Information Society. ''Metaphilosophy,'' 28(3): 259-275 * 1997. ''Management, Information and Power: A narrative of the involved manager,'' Macmillan, Basingstoke.


References


External links


Lucas Introna's webpage at Lancaster University

His publication archive

His Google Scholar citation page

Research Gate entry
{{DEFAULTSORT:Introna, Lucas 1961 births Living people Academics of Lancaster University Philosophers of technology British ethicists Information systems researchers