Livi is a digital

healthcare service Health care or healthcare is the improvement of health via the prevention, diagnosis, treatment, amelioration or cure of disease, illness, injury, and other physical and mental impairments in people. Health care is delivered by health profess ...

by Kry International AB, a Swedish online healthcare company based in

Stockholm Stockholm () is the Capital city, capital and List of urban areas in Sweden by population, largest city of Sweden as well as the List of urban areas in the Nordic countries, largest urban area in Scandinavia. Approximately 980,000 people liv ...

. Kry International was established in 2015 and operates as Kry in Germany, Norway and Sweden. In France and

the United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and North ...

, it operates as Livi. In 2019, Livi recruited former

NHS England NHS England, officially the NHS Commissioning Board, is an executive non-departmental public body of the Department of Health and Social Care. It oversees the budget, planning, delivery and day-to-day operation of the commissioning side of the ...

chief digital officer A chief digital officer (CDO) or a chief digital information officer (CDIO) is an individual who helps a company, a government organization or a city drive growth by converting traditional "analog" businesses to digital ones using the potential of ...

Juliet Bauer as its UK managing director. It launched a partnership with

general practice General practice is the name given in various nations, such as the United Kingdom, India, Australia, New Zealand and South Africa to the services provided by general practitioners. In some nations, such as the US, similar services may be describe ...

s in North West Surrey and with

SSP Health SSP is an abbreviation that may stand for: Arts and entertainment *Silversun Pickups, an American alternative rock band *Super Sonic Power, a line of toys by Kenner Products in the 1970s Companies *E. W. Scripps Company, stock symbol *SSP Group ...

in the North West of England to offer video consultations to patients in October 2018, an app based service similar to that offered by

GP at Hand Babylon Health is a digital-first health service provider that combines an artificial intelligence powered platform with virtual clinical operations for patients. Patients are connected with health care professionals through its web and mobile ...

but done through their existing GP practice without having to re-register with a new one. The NICS GP Federation in North West Surrey is using it to run extended access clinics. It also offers a paid for, on-demand service via an app. It plans to make the service available nationally. It subcontracts with GP federations to provide

out-of-hours service Out-of-hours services are the arrangements to provide access to healthcare at times when General Practitioner surgeries are closed; in the United Kingdom this is normally between 6.30pm and 8am, at weekends, at Bank Holidays and sometimes if the ...

Push Doctor Push Doctor was the UK's first platform to offer video consultations with patients online and via smartphone. It is a GP provider and remote consultation enabler in the UK with a reach of 5.4 million patients. Push Doctor is a NHS-commissioned te ...

, Now Patient, and

eConsult eConsult is a medical app developed by the Hurley Group. In June 2018, the practice announced that it planned to use the eConsult online system for most consultations. This enables patients to submit their symptoms to a GP electronically, an ...

offer similar services. In August 2019, the company announced a deal with the

National Health Service The National Health Service (NHS) is the umbrella term for the publicly funded healthcare systems of the United Kingdom (UK). Since 1948, they have been funded out of general taxation. There are three systems which are referred to using the " ...

in Birmingham, Shropshire and Northamptonshire. Patients will be able to sign up to the app through their practice, so they can access video GP consultations, referrals and prescriptions. In September 2019, it announced plans to offer GP video consultations on the NHS at

Boots A boot is a type of footwear. Boot or Boots may also refer to: Businesses * Boot Inn, Chester, Cheshire, England * Boots (company), a high-street pharmacy chain and manufacturer of pharmaceuticals in the United Kingdom * The Boot, Cromer Stre ...

high street shops in north-west Surrey and in Liverpool Street, London. Doctors will be able to access and update patients' NHS Electronic Health Records. In June 2020, it announced plans to integrate the service into

NHS 111 111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and parts of Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health S ...

in three regions of the UK. North Tyneside

Clinical Commissioning Group Clinical commissioning groups (CCGs) were NHS organisations set up by the Health and Social Care Act 2012 to organise the delivery of NHS services in each of their local areas in England. On 1 July 2022 they were abolished and replaced by Integra ...

set up a 12-month pilot using Livi in August 2020 to offer online video appointments for all of its patients. This would deliver an extra 21,000 GP appointments a year. Livi GPs will have full access to patient records. The services were rated outstanding by the

Care Quality Commission The Care Quality Commission (CQC) is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom. It was established in 2009 to regulate and inspect health and social care services in England. I ...

in 2021. It was commended for setting up the Covid Home Monitoring Service, which supported patients to access care without exposing other people to the virus. Livi Connect was also praised. It enabled 26,473 patients in the UK to have video consultations with healthcare professionals. In September 2021 the company acquired an agency, VIX Digital, which specialises in designing software for the NHS.

References

{{Reflist Medical technology companies of Sweden Companies based in Stockholm Health information technology companies Private providers of NHS services

See also

References