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The Google Knowledge Graph is a
knowledge base A knowledge base (KB) is a technology used to store complex structured and unstructured information used by a computer system. The initial use of the term was in connection with expert systems, which were the first knowledge-based systems. ...
from which
Google Google LLC () is an American Multinational corporation, multinational technology company focusing on Search Engine, search engine technology, online advertising, cloud computing, software, computer software, quantum computing, e-commerce, ar ...
serves relevant information in an infobox beside its
search results A search engine is a software system designed to carry out web searches. They search the World Wide Web in a systematic way for particular information specified in a textual web search query. The search results are generally presented in ...
. This allows the user to see the answer in a glance. The data is generated automatically from a variety of sources, covering places, people, businesses, and more. The information covered by Google's Knowledge Graph grew quickly after launch, tripling its size within seven months (covering 570 million entities and 18 billion facts). By mid-2016, Google reported that it held 70 billion facts and answered "roughly one-third" of the 100 billion monthly searches they handled. By May 2020, this had grown to 500 billion facts on 5 billion entities. There is no official documentation of how the Google Knowledge Graph is implemented. According to Google, its information is retrieved from many sources, including the ''
CIA World Factbook ''The World Factbook'', also known as the ''CIA World Factbook'', is a reference resource produced by the Central Intelligence Agency (CIA) with almanac-style information about the countries of the world. The official print version is available ...
'' and
Wikipedia Wikipedia is a multilingual free online encyclopedia written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and using a wiki-based editing system. Wikipedia is the largest and most-read refer ...
. It is used to answer direct spoken questions in
Google Assistant Google Assistant is a virtual assistant software application developed by Google that is primarily available on mobile and home automation devices. Based on artificial intelligence, Google Assistant can engage in two-way conversations, unlike t ...
and
Google Home Google Nest, previously named Google Home, is a line of smart speakers developed by Google under the Google Nest brand. The devices enable users to speak voice commands to interact with services through Google Assistant, the company's virtual ...
voice queries. It has been criticized for providing answers without source attribution or citation.


History

Google announced its Knowledge Graph on May 16, 2012, as a way to significantly enhance the value of information returned by Google searches. Initially available only in English, it was expanded in December 2012 to Spanish,
French French (french: français(e), link=no) may refer to: * Something of, from, or related to France ** French language, which originated in France, and its various dialects and accents ** French people, a nation and ethnic group identified with Franc ...
,
German German(s) may refer to: * Germany (of or related to) **Germania (historical use) * Germans, citizens of Germany, people of German ancestry, or native speakers of the German language ** For citizens of Germany, see also German nationality law **Ge ...
, Portuguese, Japanese, Russian and Italian.
Bengali Bengali or Bengalee, or Bengalese may refer to: *something of, from, or related to Bengal, a large region in South Asia * Bengalis, an ethnic and linguistic group of the region * Bengali language, the language they speak ** Bengali alphabet, the w ...
support was added in March 2017. The Knowledge Graph was powered in part by Freebase. In August 2014, ''
New Scientist ''New Scientist'' is a magazine covering all aspects of science and technology. Based in London, it publishes weekly English-language editions in the United Kingdom, the United States and Australia. An editorially separate organisation publish ...
'' reported that Google had launched a Knowledge Vault project. After publication, Google reached out to '' Search Engine Land'' to explain that Knowledge Vault was a research report, not an active Google service. ''Search Engine Land'' expressed indications that Google was experimenting with "numerous models" for gathering meaning from text. Google's Knowledge Vault was meant to deal with facts, automatically gathering and merging information from across the Internet into a knowledge base capable of answering direct questions, such as "Where was
Madonna Madonna Louise Ciccone (; ; born August 16, 1958) is an American singer-songwriter and actress. Widely dubbed the " Queen of Pop", Madonna has been noted for her continual reinvention and versatility in music production, songwriting, a ...
born?" In a 2014 report, the Vault was reported to have collected over 1.6 billion facts, 271 million of which were considered "confident facts" deemed to be more than 90% true. It was reported to be different from the Knowledge Graph in that it gathered information automatically instead of relying on crowd-sourced facts compiled by humans.


Criticism


Lack of source attribution

By May 2016, knowledge boxes were appearing for "roughly one-third" of the 100 billion monthly searches the company processed. Dario Taraborelli, head of research at the
Wikimedia Foundation The Wikimedia Foundation, Inc., or Wikimedia for short and abbreviated as WMF, is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California and registered as a charitable foundation under local laws. Best know ...
, told ''
The Washington Post ''The Washington Post'' (also known as the ''Post'' and, informally, ''WaPo'') is an American daily newspaper published in Washington, D.C. It is the most widely circulated newspaper within the Washington metropolitan area and has a large n ...
'' that Google's omission of sources in its knowledge boxes "undermines people’s ability to verify information and, ultimately, to develop well-informed opinions". The publication also reported that the boxes are "frequently unattributed", such as a knowledge box on the age of actress Betty White, which is "as unsourced and absolute as if handed down by God".


Declining Wikipedia article readership

According to ''
The Register ''The Register'' is a British technology news website co-founded in 1994 by Mike Magee, John Lettice and Ross Alderson. The online newspaper's masthead sublogo is "''Biting the hand that feeds IT''." Their primary focus is information tec ...
'' in 2014 the display of direct answers in knowledge panels alongside Google search results caused significant readership declines for
Wikipedia Wikipedia is a multilingual free online encyclopedia written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and using a wiki-based editing system. Wikipedia is the largest and most-read refer ...
, from which the panels obtained some of their information. Also in 2014, ''
The Daily Dot ''The Daily Dot'' is a digital media company covering the culture of the Internet and the World Wide Web. Founded by Nicholas White in 2011, ''The Daily Dot'' is headquartered in Austin, Texas. The site, conceived as the Internet's "hometo ...
'' noted that "Wikipedia still has no real competitor as far as actual content is concerned. All that's up for grabs are traffic stats. And as a nonprofit, traffic numbers don't equate into revenue in the same way they do for a commercial media site". After the article's publication, a spokesperson for the
Wikimedia Foundation The Wikimedia Foundation, Inc., or Wikimedia for short and abbreviated as WMF, is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California and registered as a charitable foundation under local laws. Best know ...
, which operates Wikipedia, stated that it "welcomes" the knowledge panel functionality, that it was "looking into" the traffic drops, and that "We've also not noticed a significant drop in search engine referrals. We also have a continuing dialog with staff from Google working on the Knowledge Panel". In his 2020 book,
Dariusz Jemielniak Dariusz Jemielniak (born 17 March 1975) is a full professor of management, the head of MINDS (Management in Networked and Digital Societies) department at Kozminski University, faculty associate at the Berkman Klein Center for Internet & Society ...
noted that as most Google users do not realize that many answers to their questions that appear in the Knowledge Graph come from Wikipedia, this reduces Wikipedia's popularity, and in turn limited the site's ability to raise new funds and attract new volunteers.


Bias

The algorithm has been criticized for presenting biased or inaccurate information, usually because of sourcing information from websites with high
search engine optimization Search engine optimization (SEO) is the process of improving the quality and quantity of website traffic to a website or a web page from search engines. SEO targets unpaid traffic (known as "natural" or "organic" results) rather than dire ...
. On June 3, 2021, a knowledge box identified
Kannada Kannada (; ಕನ್ನಡ, ), originally romanised Canarese, is a Dravidian language spoken predominantly by the people of Karnataka in southwestern India, with minorities in all neighbouring states. It has around 47 million native s ...
as the ugliest language in India, prompting outrage from the Kannada-language community; the state of
Karnataka Karnataka (; ISO 15919, ISO: , , also known as Karunāḍu) is a States and union territories of India, state in the southwestern region of India. It was Unification of Karnataka, formed on 1 November 1956, with the passage of the States Reor ...
, where most Kannada speakers live, also threatened to sue Google for damaging the public image of the language. Google promptly changed the featured snippet for the search query and issued a formal apology. It had been noted in 2014 that while there was a Knowledge Graph for most major historical or pseudo-historical
religious Religion is usually defined as a social- cultural system of designated behaviors and practices, morals, beliefs, worldviews, texts, sanctified places, prophecies, ethics, or organizations, that generally relates humanity to supernatur ...
figures such as
Moses Moses hbo, מֹשֶׁה, Mōše; also known as Moshe or Moshe Rabbeinu ( Mishnaic Hebrew: מֹשֶׁה רַבֵּינוּ, ); syr, ܡܘܫܐ, Mūše; ar, موسى, Mūsā; grc, Mωϋσῆς, Mōÿsēs () is considered the most important pr ...
,
Muhammad Muhammad ( ar, مُحَمَّد;  570 – 8 June 632 CE) was an Arab religious, social, and political leader and the founder of Islam. According to Islamic doctrine, he was a prophet divinely inspired to preach and confirm the mon ...
and
Gautama Buddha Siddhartha Gautama, most commonly referred to as the Buddha, was a wandering ascetic and religious teacher who lived in South Asia during the 6th or 5th century BCE and founded Buddhism. According to Buddhist tradition, he was born in L ...
, there was none for
Jesus Jesus, likely from he, יֵשׁוּעַ, translit=Yēšūaʿ, label= Hebrew/ Aramaic ( AD 30 or 33), also referred to as Jesus Christ or Jesus of Nazareth (among other names and titles), was a first-century Jewish preacher and relig ...
, the central figure of
Christianity Christianity is an Abrahamic monotheistic religion based on the life and teachings of Jesus of Nazareth. It is the world's largest and most widespread religion with roughly 2.38 billion followers representing one-third of the global popula ...
. As of 2022 however, Jesus Christ does have a Knowledge Graph result, directing users to the article for historical Jesus, the page focused on the details of Jesus's life historically, as opposed to the eponymous Jesus article focusing on his significance to religion.


See also

* DBpedia *
Google Assistant Google Assistant is a virtual assistant software application developed by Google that is primarily available on mobile and home automation devices. Based on artificial intelligence, Google Assistant can engage in two-way conversations, unlike t ...
*
Linked data In computing, linked data (often capitalized as Linked Data) is structured data which is interlinked with other data so it becomes more useful through semantic queries. It builds upon standard Web technologies such as HTTP, RDF and URIs, but ...
* Knowledge graph *
Semantic integration Semantic integration is the process of interrelating information from diverse sources, for example calendars and to do lists, email archives, presence information (physical, psychological, and social), documents of all sorts, contacts (including ...
* Semantic network * Wikidata


References

{{Google Inc., corporate=yes, products=yes Google Search Internet search engines Knowledge bases Products introduced in 2012