In-flight entertainment (IFE) refers to the entertainment available to aircraft passengers during a flight. In 1936, the airship ''
Hindenburg'' offered passengers a piano, lounge, dining room,
smoking room
A smoking room (or smoking lounge) is a room which is specifically provided and furnished for smoking, generally in buildings where smoking is otherwise prohibited.
Locations and facilities
Smoking rooms can be found in public buildings suc ...
, and bar during the -day flight between Europe and America.
After
World War II
World War II or the Second World War, often abbreviated as WWII or WW2, was a world war that lasted from 1939 to 1945. It involved the vast majority of the world's countries—including all of the great powers—forming two opposing ...
, IFE was delivered in the form of food and drink services, along with an occasional projector movie during lengthy flights. In 1985 the first
personal audio player was offered to passengers, along with
noise cancelling headphones in 1989. During the 1990s, the demand for better IFE was a major factor in the design of aircraft cabins. Before then, the most a passenger could expect was a movie projected on a screen at the front of a cabin, which could be heard via a headphone socket at his or her
seat. Now, in most aircraft, private IFE TV screens are offered.
Design issues for IFE include system safety,
cost efficiency
Cost efficiency (or cost optimality), in the context of parallel computer algorithms, refers to a measure of how effectively parallel computing can be used to solve a particular problem. A parallel algorithm is considered cost efficient if its asy ...
,
software reliability,
hardware maintenance, and user compatibility.
The in-flight entertainment on board airlines is frequently managed by content service providers.
History
The first in-flight movie was in 1921 on
Aeromarine Airways, showing a film called ''Howdy Chicago'' to its passengers as the amphibious airplane flew around Chicago.
The film
''The Lost World'' was shown to passengers of an
Imperial Airways
Imperial Airways was the early British commercial long-range airline, operating from 1924 to 1939 and principally serving the British Empire routes to South Africa, India, Australia and the Far East, including Malaya and Hong Kong. Passengers ...
flight in April 1925 between
London (Croydon Airport) and
Paris
Paris () is the Capital city, capital and List of communes in France with over 20,000 inhabitants, most populous city of France, with an estimated population of 2,165,423 residents in 2019 in an area of more than 105 km² (41 sq mi), ma ...
.
Eleven years later, in 1932, the first in-flight television called 'media event' was shown on a Western Air Express
Fokker F.10 aircraft.
The post-WWII British
Bristol Brabazon
The Bristol Type 167 Brabazon was a large British piston-engined propeller-driven airliner designed by the Bristol Aeroplane Company to fly transatlantic routes between the UK and the United States. The type was named ''Brabazon'' after the ...
airliner was initially specified with a 37-seat cinema within its huge fuselage; this was later reduced to a 23-seat cinema sharing the rear of the aircraft with a lounge and cocktail bar. The aircraft never entered service.
However, it was not until the 1960s that in-flight entertainment (other than reading, sitting in a lounge and talking, or looking out the window) was becoming mainstream and popular. In 1961, David Flexer of Inflight Motion Pictures developed the 16mm film system using a 25-inch reel for a wide variety of commercial aircraft. Capable of holding the entire film, and mounted horizontally to maximize space, this replaced the previous 30-inch-diameter film reels. In 1961,
TWA
Trans World Airlines (TWA) was a major American airline which operated from 1930 until 2001. It was formed as Transcontinental & Western Air to operate a route from New York City to Los Angeles via St. Louis, Kansas City, and other stops, with ...
committed to Flexer's technology and was first to debut a feature film in flight.
Interviewed by the New Yorker in 1962, Mr Flexner said, "an awful lot of ingenuity has gone into this thing, which started from my simply thinking one day, in flight, that air travel is both the most advanced form of transportation and the most boring.” Amerlon Productions, a subsidiary of Inflight, produced at least one film, ''
Deadlier Than the Male
''Deadlier Than the Male'' is a 1967 British adventure crime mystery film. It is one of the many take-offs of James Bond produced during the 1960s, but is based on an already established detective fiction hero, Bulldog Drummond.
Richard Johnso ...
'', specifically for use on airplanes.
Pakistan International Airlines
Pakistan International Airlines ( ur, ; abbreviated PIA, ur, ) is an international airline that serves as the national flag carrier of Pakistan under the administrative control of the Secretary to the Government of Pakistan for Aviation. It ...
was the first international airline to introduce this entertainment system showing a regularly scheduled film on board in the year 1962.
In 1963, Avid Airline Products developed and manufactured the first pneumatic headset used on board the airlines and provided these early headsets to TWA. These early systems consisted of in-seat audio that could be heard with hollow tube headphones.
In 1979, pneumatic headsets were replaced by electronic headsets. The electronic headsets were initially available only on selected flights and premium cabins, whereas economy class still had to make do with the old pneumatic headsets. In the United States, the last airline to offer pneumatic headphones was Delta Air Lines, which switched to electronic headphones in 2003, despite the fact that all Delta aircraft since 1982, when the Boeing 767-200 was adopted, have included jacks for electronic headphones.
Throughout the early to mid-1960s, some in-flight movies were played back from videotape, using early compact transistorized videotape recorders made by Sony (such as the
SV-201 and PV-201) and Ampex (such as the
VR-660 and VR-1500), and played back on CRT monitors mounted on the upper sides in the cabin above the passenger seats with several monitors placed a few seats apart from each other. The audio was played back through the headsets.
In 1971, TRANSCOM developed the 8mm film cassette.
Flight attendants
A flight attendant, also known as steward/stewardess or air host/air hostess, is a member of the aircrew aboard commercial flights, many business jets and some government aircraft. Collectively called cabin crew, flight attendants are prima ...
could now change movies in-flight and add short subject programming.
In the late 1970s and early 1980s,
CRT-based projectors began to appear on newer widebody aircraft, such as the
Boeing 767. These used
LaserDiscs or
video cassette
A videocassette recorder (VCR) or video recorder is an electromechanical device that records analog audio and analog video from broadcast television or other source on a removable, magnetic tape videocassette, and can play back the recordin ...
s for playback. Some airlines upgraded the old film IFE systems to the CRT-based systems in the late 1980s and early 1990s on some of their older widebodies. In 1985, Avicom introduced the first audio player system, based on the Philips Tape Cassette technology. In 1988, the Airvision company introduced the first in-seat audio/video on-demand systems using
LCD technology for
Northwest Airlines
Northwest Airlines Corp. (NWA) was a major American airline founded in 1926 and absorbed into Delta Air Lines, Inc. by a merger. The merger, approved on October 29, 2008, made Delta the largest airline in the world until the American Airlines ...
. The trials, which were run by Northwest Airlines on its
Boeing 747 fleet, received overwhelmingly positive passenger reaction. As a result, this completely replaced the CRT technology.
Today, in-flight entertainment is offered as an option on almost all wide body aircraft, while some narrow body aircraft are not equipped with any form of in-flight entertainment at all. This is mainly due to the aircraft storage and weight limits. The
Boeing 757
The Boeing 757 is an American narrow-body airliner designed and built by Boeing Commercial Airplanes.
The then-named 7N7, a twinjet successor for the 727 (a trijet), received its first orders in August 1978.
The prototype completed its mai ...
was the first narrow body aircraft to widely feature both audio and video in-flight entertainment and today it is rare to find a Boeing 757 without an in-flight entertainment system. Most Boeing 757s feature ceiling-mounted CRT screens, although some newer 757s may feature drop-down LCDs or audio-video on demand systems in the back of each seat. Many
Airbus A320
The Airbus A320 family is a series of narrow-body airliners developed and produced by Airbus.
The A320 was launched in March 1984, first flew on 22 February 1987, and was introduced in April 1988 by Air France.
The first member of the famil ...
series and
Boeing 737 Next Generation
The Boeing 737 Next Generation, commonly abbreviated as 737NG, or 737 Next Gen, is a narrow-body aircraft powered by two jet engines and produced by Boeing Commercial Airplanes. Launched in 1993 as the third generation derivative of the Boeing ...
aircraft are also equipped with drop-down LCD screens. Some airlines, such as
WestJet
WestJet Airlines Ltd. is a Canadian airline headquartered in Calgary, Alberta, near Calgary International Airport. It is the second-largest Canadian airline, behind Air Canada, operating an average of 777 flights and carrying more than 66,130 ...
,
United Airlines
United Airlines, Inc. (commonly referred to as United), is a major American airline headquartered at the Willis Tower in Chicago, Illinois. , and
Delta Air Lines
Delta Air Lines, Inc., typically referred to as Delta, is one of the major airlines of the United States and a legacy carrier. One of the world's oldest airlines in operation, Delta is headquartered in Atlanta, Georgia. The airline, along w ...
, have equipped some narrow body aircraft with personal video screens at every seat. Others, such as
Air Canada
Air Canada is the flag carrier and the largest airline of Canada by the size and passengers carried. Air Canada maintains its headquarters in the borough of Saint-Laurent, Montreal, Quebec. The airline, founded in 1937, provides scheduled an ...
and
JetBlue
JetBlue Airways Corporation (stylized as jetBlue) is a major American low cost airline, and the seventh largest airline in North America by passengers carried. The airline is headquartered in the Long Island City neighborhood of the New York C ...
, have even equipped some
regional jets
A regional jet (RJ) is a jet-powered regional airliner with fewer than 100 seats. The first one was the Sud-Aviation Caravelle in 1959, followed by the widespread Yakovlev Yak-40, Fokker F-28, and BAe 146. The 1990s saw the emergence of th ...
with
VOD.
For the introduction of personal TVs on board
jetBlue
JetBlue Airways Corporation (stylized as jetBlue) is a major American low cost airline, and the seventh largest airline in North America by passengers carried. The airline is headquartered in the Long Island City neighborhood of the New York C ...
, company management tracked that lavatory queuing went far down. They originally had two planes, one with functioning IFE and one with none; the functioning one later was called "the happy plane".
System safety and regulation
One major obstacle in creating an in-flight entertainment system is system safety. With the sometimes miles of wiring involved, voltage leaks and
arcing
An electric arc, or arc discharge, is an electrical breakdown of a gas that produces a prolonged electrical discharge. The current through a normally nonconductive medium such as air produces a plasma; the plasma may produce visible light. An ...
become a problem. This is more than a theoretical concern. The IFE system was implicated in the crash of
Swissair Flight 111 in 1998. To contain any possible issues, the in-flight entertainment system is typically isolated from the main systems of the aircraft. In the United States, for an aviation product to be considered safe and reliable, it must be certified by the
FAA
The Federal Aviation Administration (FAA) is the largest transportation agency of the U.S. government and regulates all aspects of civil aviation in the country as well as over surrounding international waters. Its powers include air traffic m ...
and pass all of the applicable requirements found in the
Federal Aviation Regulations
The Federal Aviation Regulations (FARs) are rules prescribed by the Federal Aviation Administration (FAA) governing all aviation activities in the United States. The FARs comprise Title 14 of the Code of Federal Regulations (CFR). A wide variety ...
. The concerning section, or title, dealing with the aviation industry and the electronic systems embedded in the aircraft, is CFR title 14 part 25. Contained inside Part 25 are rules relating to the aircraft's electronic system.
[Code of Federal Regulations Title 14 Part 25](_blank)
Federal Aviation Administration, Tuesday 10 April 2007
There are two major sections of the FAA's airworthiness regulations that regulate flight entertainment systems and their safety in transport category aircraft: 14 CFR 25.1301 which approves the electronic equipment for installation and use, by assuring that the system in question is properly labeled, and that its design is appropriate to its intended function. 14 CFR 25.1309 states that the electrical equipment must not alter the safety or functionality of the aircraft upon the result of a
failure. One way for the intended IFE system to meet this regulatory requirement is for it to be independent from the aircraft's main power source and processor. By separating the power supplies and data links from that of the aircraft's performance processor, in the event of a failure the system is self-contained, and can not alter the functionality of the aircraft. Upon a showing of compliance to all of the applicable U.S.
regulations the in-flight entertainment system is capable of being approved in the United States. Certain U.S. design approvals for IFE may be directly accepted in other countries, or may be capable of being validated, under existing bilateral airworthiness safety agreements.
Cost efficiency
The
companies
A company, abbreviated as co., is a legal entity representing an association of people, whether natural, legal or a mixture of both, with a specific objective. Company members share a common purpose and unite to achieve specific, declared go ...
involved are in a constant battle to cut costs of production, without cutting the system's quality and compatibility. Cutting production costs may be achieved by anything from altering the housing for personal televisions, to reducing the amount of
embedded software
Embedded software is computer software, written to control machines or devices that are not typically thought of as computers, commonly known as embedded systems. It is typically specialized for the particular hardware that it runs on and has tim ...
in the in-flight entertainment processor. Difficulties with cost are also present with the customers, or
airlines
An airline is a company that provides air transport services for traveling passengers and freight. Airlines use aircraft to supply these services and may form partnerships or alliances with other airlines for codeshare agreements, in whic ...
, looking to purchase in-flight entertainment systems. Most in-flight entertainment systems are purchased by existing airlines as an upgrade package to an existing fleet of aircraft. This cost can be anywhere from $2million to $5million for a plane to be equipped with a set of seat back
LCD monitors and an embedded IFE system. Some of the IFE systems are being purchased already installed in a new aircraft, such as the Airbus A320, which eliminates the possibility of having upgrade difficulties. Some airlines are passing the cost directly into the customers ticket price, while some are charging a user fee based on an individual customers use. Some are also attempting to get a majority of the cost paid for by advertisements on, around, and in their IFE.
The largest international airlines sometimes pay more than $90,000 for a license to show one movie over a period of two or three months. These airlines usually feature up to 100 movies at once, whereas 20 years ago they would have only 10 or 12. In the United States, airlines pay a flat fee every time the movie is watched by a passenger. Some airlines spend up to $20million per year on content.
Software reliability
Software for in-flight entertainment systems should be aesthetically pleasing, reliable, compatible, and also must be user friendly. These restrictions account for expensive engineering of individually specific software. In-flight entertainment equipment is often
touch screen
A touchscreen or touch screen is the assembly of both an input ('touch panel') and output ('display') device. The touch panel is normally layered on the top of an electronic visual display of an information processing system. The display is ofte ...
sensitive, and can be controlled with a
handset
A handset is a component of a telephone that a user holds to the ear and mouth to receive audio through the receiver and speak to the remote party using the built-in transmitter. In earlier telephones, the transmitter was mounted directly on ...
, allowing interaction between each seat in the aircraft and the
flight attendants
A flight attendant, also known as steward/stewardess or air host/air hostess, is a member of the aircrew aboard commercial flights, many business jets and some government aircraft. Collectively called cabin crew, flight attendants are prima ...
, which is
wireless
Wireless communication (or just wireless, when the context allows) is the transfer of information between two or more points without the use of an electrical conductor, optical fiber or other continuous guided medium for the transfer. The most ...
in some systems. Along with a complete aircraft
intranet to deal with, the
software
Software is a set of computer programs and associated software documentation, documentation and data (computing), data. This is in contrast to Computer hardware, hardware, from which the system is built and which actually performs the work.
...
of the in-flight entertainment system must be reliable when communicating to and from the main in-flight entertainment processor. These additional requirements not only place an additional strain on the
software engineers
Software engineering is a systematic engineering approach to software development.
A software engineer is a person who applies the principles of software engineering to design, develop, maintain, test, and evaluate computer software. The term '' ...
, but also on the price. Programming errors can slip through the testing phases of the software and cause problems.
Varieties of in-flight entertainment
Moving-map systems
A
moving-map system is a real-time flight information video channel broadcast through to cabin project/video screens and personal televisions (PTVs). In addition to displaying a map that illustrates the position and direction of the plane, the system gives (utilizing both the
imperial and
metric system
The metric system is a system of measurement that succeeded the decimalised system based on the metre that had been introduced in France in the 1790s. The historical development of these systems culminated in the definition of the Interna ...
s) the altitude, airspeed, outside air temperature, distance to the destination, distance from the origination point, and origin/destination/local time (using both the
12-hour and
24-hour clocks). The moving-map system information is derived in real time from the aircraft's flight computer systems.
The first moving-map system designed for passengers was named Airshow and introduced in 1982. It was invented by Airshow Inc (ASINC), a small southern California corporation, which later became part of
Rockwell Collins
Rockwell Collins was a multinational corporation headquartered in Cedar Rapids, Iowa, providing avionics and information technology systems and services to government agencies and aircraft manufacturers. It was formed when the Collins Radio Comp ...
. KLM and Swissair were the first airlines to offer the moving map systems to their passengers.
The latest versions of moving-maps offered by IFE manufacturers include AdonisOne IFE, ICARUS Moving Map Systems, Airshow 4200 by
Rockwell Collins
Rockwell Collins was a multinational corporation headquartered in Cedar Rapids, Iowa, providing avionics and information technology systems and services to government agencies and aircraft manufacturers. It was formed when the Collins Radio Comp ...
, iXlor2 by
Panasonic Avionics and JetMap HD by
Honeywell Aerospace
Honeywell Aerospace is a manufacturer of aircraft engines and avionics, as well as a producer of auxiliary power units (APUs) and other aviation products. Headquartered in Phoenix, Arizona, it is a division of the Honeywell International conglom ...
. In 2013, Betria Interactive unveiled FlightPath3D, a fully interactive moving-map that enables passengers to zoom and pan around a 3D world map using touch gestures, similar to
Google Earth. FlightPath3D was chosen by
Norwegian
Norwegian, Norwayan, or Norsk may refer to:
*Something of, from, or related to Norway, a country in northwestern Europe
* Norwegians, both a nation and an ethnic group native to Norway
* Demographics of Norway
*The Norwegian language, including ...
as the moving-map on their new fleet of
Boeing 787 Dreamliner
The Boeing 787 Dreamliner is an American wide-body jet airliner developed and manufactured by Boeing Commercial Airplanes.
After dropping its unconventional Sonic Cruiser project, Boeing announced the conventional 7E7 on January 29, 2003, ...
s, running on Panasonic's Android based touch-screen IFE system.
After the attempted
Christmas Day bombing of 2009, the United States Transportation Security Administration (TSA) briefly ordered the live-map shut-off on international flights landing in the United States. Some airlines complained that doing so may compel the entire IFE system to remain shut. After complaints from airlines and passengers alike, these restrictions were eased.
Audio entertainment
Audio entertainment covers music, as well as news, information, and comedy. Most music channels are pre-recorded and feature their own
DJs
A disc jockey, more commonly abbreviated as DJ, is a person who plays recorded music for an audience. Types of DJs include radio DJs (who host programs on music radio stations), club DJs (who work at a nightclub or music festival), mobile ...
to provide chatter, song introductions, and interviews with artists. In addition, there is sometimes a channel devoted to the plane's radio communications, allowing passengers to listen in on the pilot's in-flight conversations with other planes and ground stations.
In audio-video on demand (AVOD) systems, software such as MusicMatch is used to select music off the music server. Phillips Music Server is one of the most widely used servers running under
Windows Media Center
Windows Media Center (WMC) is a defunct digital video recorder and media player created by Microsoft. Media Center was first introduced to Windows in 2002 on Windows XP Media Center Edition (MCE). It was included in Home Premium and Ultimate ...
used to control AVOD systems.
This form of in-flight entertainment is experienced through
headphones that are distributed to the passengers. The headphone plugs are usually only compatible with the audio socket on the passenger's armrest (and vice versa), and some airlines may charge a small fee to obtain a pair. The headphones provided can also be used for the viewing of personal televisions.
In-flight entertainment systems have been made compatible with
XM Satellite Radio
XM Satellite Radio (XM) was one of the three satellite radio ( SDARS) and online radio services in the United States and Canada, operated by Sirius XM Holdings. It provided pay-for-service radio, analogous to subscription cable television. Its se ...
and with
iPods, allowing passengers to access their accounts or bring their own music, along with offering libraries of full audio
CDs from an assortment of artists.
Video entertainment
Video entertainment is provided via a large video screen at the front of a cabin section, as well as smaller monitors situated every few rows above the aisles. Sound is supplied via the same headphones as those distributed for audio entertainment.
However, personal televisions (PTVs) for every passenger provide passengers with channels broadcasting new and classic films, as well as comedies, news, sports programming, documentaries, children's shows, and drama series. Some airlines also present news and current affairs programming, which are often pre-recorded and delivered in the early morning before flights commence.
PTVs are operated via an in-flight Management System which stores pre-recorded channels on a central server and streams them to PTV equipped seats during flight.
AVOD systems store individual programs separately, allowing a passenger to have a specific program streamed to them privately, and be able to control the playback.
Some airlines also provide
video games
Video games, also known as computer games, are electronic games that involves interaction with a user interface or input device such as a joystick, controller, keyboard, or motion sensing device to generate visual feedback. This feedbac ...
as part of the video entertainment system. For example,
Singapore Airlines
Singapore Airlines ( abbreviation: SIA) is the flag carrier airline of the Republic of Singapore with its hub located at Singapore Changi Airport. The airline is notable for highlighting the Singapore Girl as its central figure in corporat ...
passengers on some flights have access to a number of
Super Nintendo
The Super Nintendo Entertainment System (SNES), commonly shortened to Super NES or Super Nintendo, is a 16-bit home video game console developed by Nintendo that was released in 1990 in Japan and South Korea, 1991 in North America, 1992 in E ...
games as part of its ''KrisWorld'' entertainment system. Also
Virgin America
Virgin America Inc. was a low-cost U.S. airline that operated from 2007 until 2018, when it was acquired by Alaska Airlines. The airline primarily focused on operating low-fare service between cities on the West Coast and other major metropol ...
's and
Virgin Australia
Virgin Australia, the trading name of Virgin Australia Airlines Pty Ltd, is an Australian-based airline. It is the largest airline by fleet size to use the Virgin brand. It commenced services on 31 August 2000 as ''Virgin Blue'', with two ...
's Entertainment System offer passengers internet gaming over a
Linux
Linux ( or ) is a family of open-source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991, by Linus Torvalds. Linux is typically packaged as a Linux distribution, w ...
-based
operating system
An operating system (OS) is system software that manages computer hardware, software resources, and provides common services for computer programs.
Time-sharing operating systems schedule tasks for efficient use of the system and may also i ...
.
Personal televisions
Most airlines have now installed personal televisions (otherwise known as PTVs) for every passenger on most long-haul routes. These televisions are usually located in the seat-backs or tucked away in the armrests for front row seats and first class. Some show
direct broadcast satellite television which enables passengers to view live TV broadcasts. Some airlines also offer video games using PTV equipment. Many are now providing closed captioning for deaf and hard-of-hearing passengers.
Audio-video on demand (AVOD) entertainment has also been introduced. This enables passengers to pause, rewind, fast-forward, or stop a program that they have been watching. This is in contrast to older entertainment systems where no interactivity is provided for. AVOD also allows the passengers to choose among movies stored in the aircraft computer system.
In addition to the personal televisions that are installed in the seatbacks, a new portable media player (PMP) revolution is under way. There are two types available: commercial off the shelf (COTS) based players and proprietary players. PMPs can be handed out and collected by the cabin crew, or can be "semi-embedded" into the seatback or seat arm. In both of these scenarios, the PMP can pop in and out of an enclosure built into the seat, or an arm enclosure. An advantage of PMPs is that, unlike seatback PTVs, equipment boxes for the inflight entertainment system do not need to be installed under the seats, since those boxes increase the weight of the aircraft and impede legroom.
In-flight movies
Personal on-demand videos are stored in an aircraft's main in-flight entertainment system, whence they can be viewed on demand by a passenger over the aircraft's built in media server and wireless broadcast system. Along with the on-demand concept comes the ability for the user to pause, rewind,
fast forward
To fast-forward is to move forwards through a recording at a speed faster than that at which it would usually be played, for example two times or two point five times. The recordings are usually audio, video or computer data. It is colloquially ...
, or jump to any point in the movie. There are also movies that are shown throughout the aircraft at one time, often on shared overhead screens or a screen in the front of the cabin. More modern aircraft are now allowing Personal Electronic Devices (PEDs) to be used to connect to the on board in-flight entertainment systems.
Regularly scheduled in flight movies began to premiere in 1961 on flights from
New York to
Los Angeles
Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the List of municipalities in California, largest city in the U.S. state, state of California and the List of United States cities by population, sec ...
. The first movie shown was ''
By Love Possessed'' (1961), starring
Lana Turner
Lana Turner ( ; born Julia Jean Turner; February 8, 1921June 29, 1995) was an American actress. Over the course of her nearly 50-year career, she achieved fame as both a pin-up model and a film actress, as well as for her highly publicized pe ...
; it was first shown on July 19, 1961, when
TWA
Trans World Airlines (TWA) was a major American airline which operated from 1930 until 2001. It was formed as Transcontinental & Western Air to operate a route from New York City to Los Angeles via St. Louis, Kansas City, and other stops, with ...
showed it to its first-class passengers.
Closed-captioning
Closed captioning
Closed captioning (CC) and subtitling are both processes of displaying text on a television, video screen, or other visual display to provide additional or interpretive information. Both are typically used as a transcription of the audio po ...
technology for deaf and hard-of-hearing passengers started in 2008 with
Emirates Airlines
Emirates ( ar, طَيَران الإمارات DMG: ''Ṭayarān Al-Imārāt'') is one of two flag carriers of the United Arab Emirates (the other being Etihad). Based in Garhoud, Dubai, the airline is a subsidiary of The Emirates Group, whic ...
. The captions are text streamed along with video and spoken audio and enables passengers to either enable or disable the subtitle/caption language. Closed captioning is capable of streaming various text languages, including Arabic, Chinese, English, French, German, Hindi, Spanish, and Russian. The technology is currently based on Scenarist file multiplexing so far; however, portable media players tend to use alternative technologies. A WAEA technical committee is trying to standardize the closed caption specification. In 2009, the US Department of Transportation ruled a compulsory use of captions of all videos, DVDs, and other audio-visual displays played for safety and/or informational purposes in aircraft should be high-contrast captioned (e.g., white letters on a consistent black background
4 CFR Part 382/ RIN 2105–AD41 /OST Docket No. 2006–23999. As of 2013, several airlines, including
*
United Airlines
United Airlines, Inc. (commonly referred to as United), is a major American airline headquartered at the Willis Tower in Chicago, Illinois. ,
*
Qantas
Qantas Airways Limited ( ) is the flag carrier of Australia and the country's largest airline by fleet size, international flights, and international destinations. It is the world's third-oldest airline still in operation, having been founde ...
*
Southwest
The points of the compass are a set of horizontal, radially arrayed compass directions (or azimuths) used in navigation and cartography. A compass rose is primarily composed of four cardinal directions—north, east, south, and west—each sepa ...
* and
Emirates
Emirates may refer to:
* United Arab Emirates, a Middle Eastern country
* Emirate, any territory ruled by an emir
** Gulf emirates, emirates located on the Persian Gulf
** Emirates of the United Arab Emirates, the individual emirates
* The Emirat ...
,
have closed-captioning provided on their AVOD systems.
In-flight games
Video games are another emerging facet of in-flight entertainment. Some game systems are networked to allow interactive playing by multiple passengers. Later generations of IFE games began to shift focus from pure entertainment to learning. The best examples of this changing trend are the popular trivia game series and the Berlitz Word Traveler that allows passengers to learn a new language in their own language. Appearing as a mixture of lessons and mini games, passengers can learn the basics of a new language while being entertained. Many more learning applications continue to appear in the IFE market.
Islamic prayers and directions to Mecca
In several airlines from the
Muslim world
The terms Muslim world and Islamic world commonly refer to the Islamic community, which is also known as the Ummah. This consists of all those who adhere to the religious beliefs and laws of Islam or to societies in which Islam is practiced. I ...
, the AVOD systems provide
Qibla
The qibla ( ar, قِبْلَة, links=no, lit=direction, translit=qiblah) is the direction towards the Kaaba in the Sacred Mosque in Mecca, which is used by Muslims in various religious contexts, particularly the direction of prayer for the ...
directions to allow Muslims to pray toward
Mecca
Mecca (; officially Makkah al-Mukarramah, commonly shortened to Makkah ()) is a city and administrative center of the Mecca Province of Saudi Arabia, and the holiest city in Islam. It is inland from Jeddah on the Red Sea, in a narrow ...
(e.g.
Emirates
Emirates may refer to:
* United Arab Emirates, a Middle Eastern country
* Emirate, any territory ruled by an emir
** Gulf emirates, emirates located on the Persian Gulf
** Emirates of the United Arab Emirates, the individual emirates
* The Emirat ...
,
Turkish Airlines
Turkish Airlines ( Turkish: ''Türk Hava Yolları'') is the national flag carrier airline of Turkey. , it operates scheduled services to 340 destinations in Europe, Asia, Africa, and the Americas, making it the largest mainline carrier in the ...
,
Pakistan International Airlines
Pakistan International Airlines ( ur, ; abbreviated PIA, ur, ) is an international airline that serves as the national flag carrier of Pakistan under the administrative control of the Secretary to the Government of Pakistan for Aviation. It ...
,
Etihad Airways,
Malaysia Airlines
Malaysia Airlines Berhad (MAB; ms, Penerbangan Malaysia Berhad), formerly known as Malaysian Airline System (MAS; ), and branded as Malaysia Airlines, is the flag carrier airline of Malaysia and a member of the Oneworld airline alliance. (Th ...
,
IranAir
The National Airline of Iran ( fa, هواپیمايی ملی ایران, Havâpeymâyi-ye Melli-ye Irân), branded as Iran Air, is the flag carrier of Iran, which is headquartered at Mehrabad Airport in Tehran. As of 2018, it operates schedule ...
,
Qatar Airways
Qatar Airways Company Q.C.S.C. ( ar, القطرية, ''al-Qaṭariya''), operating as Qatar Airways, is the state-owned flag carrier airline of Qatar. Headquartered in the Qatar Airways Tower in Doha, the airline operates a hub-and-spoke netwo ...
,
Mahan Air
Mahan Airlines, operating under the name Mahan Air ( fa, هواپیمایی ماهان, Havâpeymâyi-ye Mâhân), is a privately owned Iranian airline based in Tehran, Iran. It operates scheduled domestic services and international flights to ...
,
Royal Jordanian and
Saudia); Saudia and Malaysia Airlines has built-in
Qur'an
The Quran (, ; Standard Arabic: , Quranic Arabic: , , 'the recitation'), also romanized Qur'an or Koran, is the central religious text of Islam, believed by Muslims to be a revelation from God. It is organized in 114 chapters (pl.: , s ...
e-book
An ebook (short for electronic book), also known as an e-book or eBook, is a book publication made available in digital form, consisting of text, images, or both, readable on the flat-panel display of computers or other electronic devices. Alt ...
s and
Garuda Indonesia has a unique Qur'an channel. Saudia and Emirates also has built-in complete audio
Qur'an
The Quran (, ; Standard Arabic: , Quranic Arabic: , , 'the recitation'), also romanized Qur'an or Koran, is the central religious text of Islam, believed by Muslims to be a revelation from God. It is organized in 114 chapters (pl.: , s ...
.
In-flight connectivity
In recent years, IFE has been expanded to include in-flight connectivity—services such as Internet browsing, text messaging, cell phone usage (where permitted), and emailing. In fact, some in the airline industry have begun referring to the entire in-flight-entertainment category as "IFEC" (In-Flight Entertainment and Connectivity or In-Flight Entertainment and Communication).
The aircraft manufacturer Boeing entered into the in-flight-connectivity industry in 2000 and 2001 with an offshoot called
Connexion by Boeing
Connexion by Boeing (CBB) was an in-flight online internet connectivity service from Boeing. This service allowed travellers to access a high-speed internet connection while on board a plane in flight through a wired Ethernet or a wireless 802.1 ...
. The service was designed to provide in-flight broadband service to commercial airlines; Boeing built partnerships with United Airlines, Delta, and American. By 2006, however, the company announced it was closing down its Connexion operation. Industry analysts cited technology, weight, and cost issues as making the service unfeasible at the time. The Connexion hardware that needed to be installed on an aircraft, for example, weighed nearly , which added more "drag" (a force working against the forward movement of the plane) and weight than was tolerable for the airlines.
Since the shuttering of Connexion by Boeing, several new providers have emerged to deliver in-flight broadband to airlines—notably
Row 44,
OnAir
SITAONAIR is a company that enables airline passengers to use their smart devices including mobile phones and laptops for calls, text messaging, emails and Internet browsing.
The company is a fully owned subsidiary of SITA, originally incorporat ...
and
AeroMobile
AeroMobile Communications Limited is a registered mobile network operator for the aviation industry and is based in the UK. It provides technology and services that allow the safe use of passengers' own mobile phones while inflight. A subsidiary o ...
(who offer satellite-based solutions), and Aircell (which offers air-to-ground connectivity via a cellular signal).
In the past few years, many US commercial airlines have begun testing and deploying in-flight connectivity for their passengers, such as Alaska Airlines, American, Delta, and United. Industry expectations were that by the end of 2011, thousands of planes flying in the US will offer some form of in-flight broadband to passengers. Airlines around the world are also beginning to test in-flight-broadband offerings as well.
Satellite and internal telephony
Now, airlines provide satellite telephones integrated into their system. These are either found at strategic locations in the aircraft or integrated into the passenger remote control used for the individual in-flight entertainment. Passengers can use their credit card to make phone calls anywhere on the ground. A rate close to US$10.00/minute is usually charged regardless of where the recipient is located and a connection fee may be applied even if the recipient does not answer. These systems are usually not capable of receiving incoming calls. There are also some aircraft that allow faxes to be sent and the rate is usually the same as the call rate, but at a per page rate. Some systems also allow the transmission of SMS.
More modern systems allow passengers to call fellow passengers located in another seat by simply keying in the recipient's seat number.
Data communication
IFE producers have begun to introduce Intranet type systems.
Virgin America
Virgin America Inc. was a low-cost U.S. airline that operated from 2007 until 2018, when it was acquired by Alaska Airlines. The airline primarily focused on operating low-fare service between cities on the West Coast and other major metropol ...
's,
Virgin Atlantic
Virgin Atlantic, a trading name of Virgin Atlantic Airways Limited and Virgin Atlantic International Limited, is a British airline with its head office in Crawley, England. The airline was established in 1984 as British Atlantic Airways, and ...
's and
Virgin Australia
Virgin Australia, the trading name of Virgin Australia Airlines Pty Ltd, is an Australian-based airline. It is the largest airline by fleet size to use the Virgin brand. It commenced services on 31 August 2000 as ''Virgin Blue'', with two ...
's Entertainment Systems allow for passengers to
chat amongst one another, compete against each other in the provided games, talk to the
flight attendants
A flight attendant, also known as steward/stewardess or air host/air hostess, is a member of the aircrew aboard commercial flights, many business jets and some government aircraft. Collectively called cabin crew, flight attendants are prima ...
and request, and pay for in advance, food or drinks, and have full access to the
internet
The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a '' network of networks'' that consists of private, pub ...
and
email
Electronic mail (email or e-mail) is a method of exchanging messages ("mail") between people using electronic devices. Email was thus conceived as the electronic ( digital) version of, or counterpart to, mail, at a time when "mail" mean ...
. Other full service airlines such as
China Airlines
China Airlines (CAL; ) is the state-owned flag carrier of the Republic of China (Taiwan), and one of its two major airlines along with EVA Air. It is headquartered in Taoyuan International Airport and operates over 1,400 flights weekly (in ...
have launched IFEs with similar functionalities on board their
Boeing 777
The Boeing 777, commonly referred to as the Triple Seven, is an American long-range wide-body airliner developed and manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet.
The 777 was designed to bridge the gap betw ...
and
Airbus A350
The Airbus A350 is a long-range, wide-body twin-engine jet airliner developed and produced by Airbus.
The first A350 design proposed by Airbus in 2004, in response to the Boeing 787 Dreamliner, would have been a development of the A330 ...
aircraft.
Wi-Fi
Several airlines are testing in-cabin wi-fi systems. In-flight internet service is provided either through a satellite network or an air-to-ground network. In the
Airbus A380
The Airbus A380 is a large wide-body airliner that was developed and produced by Airbus. It is the world's largest passenger airliner and only full-length double-deck jet airliner.
Airbus studies started in 1988, and the project was annou ...
aircraft, data communication via
satellite
A satellite or artificial satellite is an object intentionally placed into orbit in outer space. Except for passive satellites, most satellites have an electricity generation system for equipment on board, such as solar panels or radioi ...
system allows
passengers
A passenger (also abbreviated as pax) is a person who travels in a vehicle, but does not bear any responsibility for the tasks required for that vehicle to arrive at its destination or otherwise operate the vehicle, and is not a steward. Th ...
to connect to live
Internet
The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a '' network of networks'' that consists of private, pub ...
from the individual IFE units or their
laptops
A laptop, laptop computer, or notebook computer is a small, portable personal computer (PC) with a screen and alphanumeric keyboard. Laptops typically have a clam shell form factor with the screen mounted on the inside of the upper li ...
via the in-flight
Wi-Fi
Wi-Fi () is a family of wireless network protocols, based on the IEEE 802.11 family of standards, which are commonly used for local area networking of devices and Internet access, allowing nearby digital devices to exchange data by radio wav ...
access.
Boeing's cancellation of the
Connexion by Boeing
Connexion by Boeing (CBB) was an in-flight online internet connectivity service from Boeing. This service allowed travellers to access a high-speed internet connection while on board a plane in flight through a wired Ethernet or a wireless 802.1 ...
system in 2006 caused concerns that inflight internet would not be available on next-generation aircraft such as
Qantas
Qantas Airways Limited ( ) is the flag carrier of Australia and the country's largest airline by fleet size, international flights, and international destinations. It is the world's third-oldest airline still in operation, having been founde ...
's fleet of
Airbus A380
The Airbus A380 is a large wide-body airliner that was developed and produced by Airbus. It is the world's largest passenger airliner and only full-length double-deck jet airliner.
Airbus studies started in 1988, and the project was annou ...
s and
Boeing Dreamliner 787s. However,
Qantas
Qantas Airways Limited ( ) is the flag carrier of Australia and the country's largest airline by fleet size, international flights, and international destinations. It is the world's third-oldest airline still in operation, having been founde ...
announced in July 2007 that all service classes in its fleet of A380s would have wireless internet access as well as seat-back access to email and cached web browsing when the Airbuses started operations in October 2008. Certain elements were also retrofitted into existing
Boeing 747-400s.
Sixteen major U.S. airlines now offer
Wi-Fi
Wi-Fi () is a family of wireless network protocols, based on the IEEE 802.11 family of standards, which are commonly used for local area networking of devices and Internet access, allowing nearby digital devices to exchange data by radio wav ...
connectivity service on their aircraft. The majority of these airlines use the service provided by
Gogo Wi-Fi service. The service allows for
Wi-Fi
Wi-Fi () is a family of wireless network protocols, based on the IEEE 802.11 family of standards, which are commonly used for local area networking of devices and Internet access, allowing nearby digital devices to exchange data by radio wav ...
enabled devices to connect to the Internet. Delta currently has the most
Wi-Fi
Wi-Fi () is a family of wireless network protocols, based on the IEEE 802.11 family of standards, which are commonly used for local area networking of devices and Internet access, allowing nearby digital devices to exchange data by radio wav ...
equipped fleet with 500
aircraft
An aircraft is a vehicle that is able to fly by gaining support from the air. It counters the force of gravity by using either static lift or by using the dynamic lift of an airfoil, or in a few cases the downward thrust from jet engine ...
that now offer in-flight Wi-Fi.
In 2019, some airlines removed seatback screens, saving money by streaming video to passenger personal
mobile device
A mobile device (or handheld computer) is a computer small enough to hold and operate in the hand. Mobile devices typically have a flat LCD or OLED screen, a touchscreen interface, and digital or physical buttons. They may also have a physica ...
s.
Mobile phone
As a general rule, mobile phone use while airborne is usually not just prohibited by the carrier, but also by regulatory agencies in the relevant jurisdiction (e.g. FAA and FCC in the US). However, with added technology, some carriers nonetheless allow the use of mobile phones on selected routes.
Emirates
Emirates may refer to:
* United Arab Emirates, a Middle Eastern country
* Emirate, any territory ruled by an emir
** Gulf emirates, emirates located on the Persian Gulf
** Emirates of the United Arab Emirates, the individual emirates
* The Emirat ...
became the first airline to allow mobile phones to be used during flight. Using the systems supplied by telecom company
AeroMobile
AeroMobile Communications Limited is a registered mobile network operator for the aviation industry and is based in the UK. It provides technology and services that allow the safe use of passengers' own mobile phones while inflight. A subsidiary o ...
, Emirates launched the service commercially on 20 March 2008.
Installed first on an Airbus A340-300, AeroMobile is presently operating across the entire Emirates fleet of Boeing 777s and Airbus A380s.
Ryanair had previously aimed to become the first airline to enable mobile phone usage in the air, but instead ended up launching its system commercially in February 2009. The system is set up on 22 737-800 jets based at
Dublin Airport
Dublin Airport (Irish: ''Aerfort Bhaile Átha Cliath'') is an international airport serving Dublin, Ireland. It is operated by DAA (formerly Dublin Airport Authority). The airport is located in Collinstown, north of Dublin, and south of ...
and was fitted on Ryanair's 200+ fleet off 737-800 jets by 2010.
OnAir
SITAONAIR is a company that enables airline passengers to use their smart devices including mobile phones and laptops for calls, text messaging, emails and Internet browsing.
The company is a fully owned subsidiary of SITA, originally incorporat ...
offers
inflight mobile connectivity to a range of airlines through its
GSM
The Global System for Mobile Communications (GSM) is a standard developed by the European Telecommunications Standards Institute (ETSI) to describe the protocols for second-generation ( 2G) digital cellular networks used by mobile devices such ...
network. The
GSM
The Global System for Mobile Communications (GSM) is a standard developed by the European Telecommunications Standards Institute (ETSI) to describe the protocols for second-generation ( 2G) digital cellular networks used by mobile devices such ...
network connects to the ground infrastructure via an Inmarsat
SwiftBroadband satellite which provides consistent global coverage.
Virgin Australia
Virgin Australia, the trading name of Virgin Australia Airlines Pty Ltd, is an Australian-based airline. It is the largest airline by fleet size to use the Virgin brand. It commenced services on 31 August 2000 as ''Virgin Blue'', with two ...
also has an onboard Wi-Fi service, free on all
domestic flight
A domestic flight is a form of commercial flight within civil aviation where the departure and the arrival take place in the same country.
Airports serving domestic flights only are known as domestic airports.
Domestic flights are generally c ...
s but paid based on time usage aboard international flights (as of 2020 this is no longer available), however since their takeover by Bain capital
Virgin Australia
Virgin Australia, the trading name of Virgin Australia Airlines Pty Ltd, is an Australian-based airline. It is the largest airline by fleet size to use the Virgin brand. It commenced services on 31 August 2000 as ''Virgin Blue'', with two ...
has reverted to In-flight streaming without live internet access. It is said to be "reviewed" as a part of their overall goal to pull
Virgin Australia
Virgin Australia, the trading name of Virgin Australia Airlines Pty Ltd, is an Australian-based airline. It is the largest airline by fleet size to use the Virgin brand. It commenced services on 31 August 2000 as ''Virgin Blue'', with two ...
from bankruptcy.
China Airlines
China Airlines (CAL; ) is the state-owned flag carrier of the Republic of China (Taiwan), and one of its two major airlines along with EVA Air. It is headquartered in Taoyuan International Airport and operates over 1,400 flights weekly (in ...
and
Singapore Airlines
Singapore Airlines ( abbreviation: SIA) is the flag carrier airline of the Republic of Singapore with its hub located at Singapore Changi Airport. The airline is notable for highlighting the Singapore Girl as its central figure in corporat ...
also have similar Wi-Fi services, paid in a similar way to
Virgin Australia
Virgin Australia, the trading name of Virgin Australia Airlines Pty Ltd, is an Australian-based airline. It is the largest airline by fleet size to use the Virgin brand. It commenced services on 31 August 2000 as ''Virgin Blue'', with two ...
's service.
Backbone connectivity
While
SpaceX and
OneWeb
OneWeb (legally Network Access Associates Ltd) is a communications company that aims to build broadband satellite Internet services. The company is headquartered in London, and has offices in Virginia, US and a satellite manufacturing facility ...
are testing low Earth orbit satellites, with Amazon seeking approval for more, and companies like are working on
HAPS
Haps is a village in the Dutch province of North Brabant. It is located in the former municipality of Cuijk, about south of the town of Cuijk. Since 2022 it has been part of the new municipality of Land van Cuijk.
History
The village was firs ...
prototypes, aircraft-based connectivity upstarts like
Simi Valley
Simi Valley (; Chumash: ''Shimiyi'') is a city in the valley of the same name in the southeast region of Ventura County, California, United States. Simi Valley is from Downtown Los Angeles, making it part of the Greater Los Angeles Area. The ...
,
AWN or
Aeronet Global Communications Services are dwindling down.
References
External links
Airline Passenger Experience Association (was previously WAEA)Code of Federal Regulations Title 14(Aeronautics and Space)*
{{DEFAULTSORT:In-Flight Entertainment
In-flight passenger facilities
Travel technology
Aircraft cabin components
Aviation mass media