Hydro One Limited is an
electricity transmission
Electric power transmission is the bulk movement of electrical energy from a generating site, such as a power plant, to an electrical substation. The interconnected lines that facilitate this movement form a ''transmission network''. This is d ...
and distribution
utility
As a topic of economics, utility is used to model worth or value. Its usage has evolved significantly over time. The term was introduced initially as a measure of pleasure or happiness as part of the theory of utilitarianism by moral philosoph ...
serving the
Canadian province of
Ontario
Ontario ( ; ) is one of the thirteen provinces and territories of Canada.Ontario is located in the geographic eastern half of Canada, but it has historically and politically been considered to be part of Central Canada. Located in Central C ...
. Hydro One traces its history to the early 20th century and the establishment of the
Hydro-Electric Power Commission of Ontario
Hydroelectricity, or hydroelectric power, is electricity generated from hydropower (water power). Hydropower supplies one sixth of the world's electricity, almost 4500 TWh in 2020, which is more than all other renewable sources combined an ...
(renamed "Ontario Hydro" in 1974). In October 1998, the provincial legislature passed the ''Energy Competition Act'' which restructured Ontario Hydro into separate entities responsible for electrical generation, transmission/delivery, and price management with a final goal of total privatization.
Hydro One was established at this time as a corporation under the ''Business Corporations Act'' with the
Government of Ontario
The government of Ontario (french: Gouvernement de l'Ontario) is the body responsible for the administration of the Canadian province of Ontario. A constitutional monarchy, the Crown—represented in the province by the lieutenant governorâ ...
as sole shareholder. Following its
initial public offering
An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investme ...
on the
Toronto Stock Exchange
The Toronto Stock Exchange (TSX; french: Bourse de Toronto) is a stock exchange located in Toronto, Ontario, Canada. It is the 10th largest exchange in the world and the third largest in North America based on market capitalization. Based in the ...
in 2015, the Government of Ontario began selling shares to the public with a final goal of 60% of the company being held by private investors. A report released on December 2, 2015, by the
Auditor General of Ontario
The Auditor General of Ontario is an independent officer of the Legislative Assembly of Ontario to aid accountability by conducting independent audits of Ontario provincial government operations. The office was created in 1869.
Office
The Aud ...
raised concern with the sale, indicating that
power outage
A power outage (also called a powercut, a power out, a power failure, a power blackout, a power loss, or a blackout) is the loss of the electrical power network supply to an end user.
There are many causes of power failures in an electricity ...
s are increasing and that Hydro One's equipment is aging and "at very high risk of failing". The estimated cost of necessary repairs was $4.472 billion.
Service territory
Hydro One is a
holding company
A holding company is a company whose primary business is holding a controlling interest in the securities of other companies. A holding company usually does not produce goods or services itself. Its purpose is to own shares of other companies ...
with four
subsidiaries, the largest being Hydro One Networks. It operates 98% of the high voltage transmission grid throughout Ontario, and serves 1.4 million customers in rural areas across the province in its capacity as Ontario's largest distribution utility.
System information
Hydro One's transmission line voltages are 500,000, 230,000 and 115,000 volts
AC. Hydro One has interconnections with
Manitoba Hydro
The Manitoba Hydro-Electric Board, operating as Manitoba Hydro, is the electric power and natural gas utility in the province of Manitoba, Canada. Founded in 1961, it is a provincial Crown Corporation, governed by the Manitoba Hydro-Electric Boa ...
,
Hydro-Québec, Minnesota Power,
DTE Energy
DTE Energy (formerly Detroit Edison until 1996) is a Detroit-based diversified energy company involved in the development and management of energy-related businesses and services in the United States and Canada. Its operating units include an elec ...
/
ITC,
National Grid (the former
Niagara Mohawk Power) and the
New York Power Authority
The New York Power Authority (NYPA), officially the Power Authority of the State of New York, is a New York State public-benefit corporation. It is the largest state public power utility in the United States. NYPA provides some of the lowest-co ...
.
Generators
Hydro One works with the transmission and distribution network by connecting generating facilities operated by
Ontario Power Generation
Ontario Power Generation Inc. (OPG) is a Crown corporation and "government business enterprise" that is responsible for approximately half of the electricity generation in the province of Ontario, Canada. It is wholly owned by the governmen ...
,
Bruce Power
Bruce Power Limited Partnership is a Canadian business partnership composed of several corporations. It exists (as of 2015) as a partnership between TC Energy (31.6%), BPC Generation Infrastructure Trust (61.4%), the Power Workers Union (4%) and ...
, and a number of other privately owned companies, to it. The generators deliver the electricity they generate at hydroelectric, natural gas, wind, solar and nuclear facilities to businesses and people across Ontario. The generators have different responsibilities than Hydro One. The power from generators connected to Hydro One's high
voltage
Voltage, also known as electric pressure, electric tension, or (electric) potential difference, is the difference in electric potential between two points. In a static electric field, it corresponds to the work needed per unit of charge to ...
system is transformed to more than 50 kV (50,000 volts). The transmission-connected generators are registered with the
Independent Electricity System Operator
The Independent Electricity System Operator (IESO) is the Crown corporation responsible for operating the electricity market and directing the operation of the bulk electrical system in the province of Ontario, Canada. It is one of seven independ ...
(IESO). Transmission lines, strung between metal towers or concrete poles, are not as plentiful as their distribution lines, which are most commonly strung between wooden poles. The distribution system is connected to Hydro One's generating facilities. It delivers the electricity generated at hydroelectric, wind and other facilities to businesses and people across Ontario. These distribution facilities work at voltages of 50 kV or less.
Ontario's electricity grid is made up of a 29,000 km high-voltage transmission network that delivers electricity to large industrial customers and municipal utilities and 123,000 km low-voltage distribution system that serves about 1.3 million end use customers mainly in rural service areas and smaller municipal communities in the province. More than 75% of the applications to connect small generators are in Hydro One's rural service territory along the company's distribution system. While Hydro One has connected thousands of small projects to the grid it is approaching their technical limits of the wires and equipment in some rural locations. In these areas there are two issues that limit the number of projects that Hydro One can safely connect without putting the grid in jeopardy. The first issue is the physical limits of the power lines and the second is a phenomenon called '
islanding
Islanding is the condition in which a distributed generator (DG) continues to power a location even though external electrical grid power is no longer present. Islanding can be dangerous to utility workers, who may not realize that a circuit is st ...
'. In larger areas that are densely populated, Hydro One's wires are thicker and designed to deliver larger amounts of electricity. In rural areas, Hydro One's distribution wires are smaller, thinner and deliver a smaller amount of electricity because they were designed to serve a much smaller number of customers than in large urban centers. These thinner lines deliver electricity safely and reliably to rural customers and are able to support the connection of small generation projects spread across the line, but these lines become over loaded when more electricity is fed back to the grid than the line was built to deliver. In some areas where the program is extremely popular, many generators want to connect to the same thin line but the line is not able to support the transfer of so much electricity.
The second issue is about islanding. Hydro One's distribution system knows how to protect itself under certain conditions. For instance, during a storm if a tree falls on a line, the system shuts itself down, similar to a circuit breaker. This protects the company's customers and employees from accidentally coming into contact with a live electrical line; it also protects appliances like televisions from uncontrolled surges and drops in voltage. In addition, when there is a fault, the line must be dead. Also when solar panels are attached to such lines, they must also be shut down when there is a fault on the line. If they are not shut down, electricity keeps flowing from the solar panels to all points between the panels. This can create an unsafe condition called islanding, which can put at risk customers, employees, and the equipment drawing power from that line. Hydro One prevents islanding by limiting the amount of generation that the company connects in one area; this ensures that the electrical load is greater than generation at all times. Ontario has moved to smart meters, which could support even more solutions to these problems. By using the company's existing network and working with customers, Hydro One is exploring new ways to deliver the cleaner electricity which Ontarians are helping to generate.
History
Hydro One was created out of the Hydro-Electric Power Commission of Ontario (HEPC or Ontario Hydro), which was established in 1906 by the provincial ''Power Commission Act'' to build transmission lines to supply municipal utilities with electricity generated by private companies already operating at
Niagara Falls
Niagara Falls () is a group of three waterfalls at the southern end of Niagara Gorge, spanning the border between the province of Ontario in Canada and the state of New York in the United States. The largest of the three is Horseshoe Fall ...
. The first chairman was
Adam Beck
Sir Adam Beck (June 20, 1857 – August 15, 1925) was a Canadian politician and hydroelectricity advocate who founded the Hydro-Electric Power Commission of Ontario.
Biography
Beck was born in Baden, Upper Canada (now Ontario) to German i ...
,
minister without portfolio in the provincial government of Sir
James P. Whitney
Sir James Pliny Whitney (October 2, 1843 – September 25, 1914) was a Canadian politician and lawyer in the province of Ontario. He served as Conservative member of the legislature for Dundas from 1888 and as the sixth premier of Ontario from ...
. Beck had been an advocate for a publicly owned electricity grid.
The commission's initial responsibility was to build transmission lines in order to supply municipal utilities with power. The power that was being transferred by HEPC was already being generated at Niagara Falls by private companies. Also during 1906, the company appointed Adam Beck as chairman. A year later, Beck and his colleague
William Peyton Hubbard
William Peyton Hubbard (January 27, 1842 – April 30, 1935), a Toronto alderman from 1894 to 1914, was a popular and influential politician, nicknamed Cicero for his oratory; he was one of the first politicians of African descent elected to offic ...
fought for the public ownership of the company. Later in 1908, HEPC purchased power from Niagara Falls and sought to transmit this power over its own lines, which at the time, had not been established. The company continued its steady growth for the next few years. and by 1914 HEPC built its first owned power generating station located on the
Severn River.
In the early 1920s, HEPC expanded further and became an electricity distributor itself. The company now transmitted to rural areas in addition to municipal utilities. In 1922 the company's first unit of the
Chippawa hydroelectric development on the Niagara River began service. Upon the unit's completion in 1925, it was the largest generating station in the world.
HEPC bought the generation and transmission assets of the Electrical Development Corporation, which was the last remaining private power company. In 1926, HEPC entered into a long-term contract with
Gatineau Power Company, located in Quebec. These contracts were needed to accommodate a growing demand for power and electricity. However, these same contracts were to become a source of controversy during the Great Depression when there was an overcapacity in the system. The development of the
St. Lawrence
Saint Lawrence or Laurence ( la, Laurentius, lit. " laurelled"; 31 December AD 225 – 10 August 258) was one of the seven deacons of the city of Rome under Pope Sixtus II who were martyred in the persecution of the Christians that the Roma ...
and
Ottawa rivers was stalled by jurisdictional complications. The development of the rivers would have allowed access to a preferred source of power. In 1939 the Quebec contracts were reinstated and the development of the rivers were continued.
In the late 1940s and early 1950s HEPC took a great leap forward with development of hydro-electric potential along the St. Lawrence River. During the mid-1950s HEPC joined all its power stations and transmission systems into one network in order to become more efficient and flexible. Also during the 1950s, hydro-electric development was supplemented by the construction of thermal coal-fired power stations in Toronto. And by the end of the 1950s HEPC began construction of Canada's first extra-high voltage (500,000-volt) transmission lines. This brought power from northern Ontario to demand in southern Ontario. However, these transmission lines would only come into service in 1967. And by the start of the 1970s all of Ontario's power systems had merged, creating a province-wide grid.
In 1974, the ''Power Corporation Act'' reorganized the system as a
crown corporation called "Ontario Hydro", the name by which it was most usually known.
In 1998, the
Progressive Conservative Party (PC) government of
Mike Harris
Michael Deane Harris (born January 23, 1945) is a Canadian retired politician who served as the 22nd premier of Ontario from 1995 to 2002 and leader of the Progressive Conservative Party of Ontario (PC Party) from 1990 to 2002. During his time ...
passed the ''Energy Competition Act'' which authorized the establishment of a market in electricity. In April 1999, Ontario Hydro was re-organized into five successor companies:
Ontario Power Generation
Ontario Power Generation Inc. (OPG) is a Crown corporation and "government business enterprise" that is responsible for approximately half of the electricity generation in the province of Ontario, Canada. It is wholly owned by the governmen ...
, the Ontario Hydro Services Company (later renamed Hydro One), the Independent Electricity Market Operator (later renamed the
Independent Electricity System Operator
The Independent Electricity System Operator (IESO) is the Crown corporation responsible for operating the electricity market and directing the operation of the bulk electrical system in the province of Ontario, Canada. It is one of seven independ ...
), the Electrical Safety Authority, and Ontario Electricity Financial Corporation. The two commercial companies, Ontario Power Generation and Hydro One, were intended to operate as private businesses rather than as crown corporations.
By 2001, Hydro One had acquired 88 municipal utilities. In December 2001 the provincial government announced its intention to sell Hydro One under an
initial public offering
An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investme ...
(IPO), however by April 2002 various groups in opposition to the plan challenged the government in the
Ontario Superior Court of Justice, forcing a halt to the IPO.
In 2002, an electricity market began operating. However, critics questioned, among other things, whether the market was truly competitive or could ever become competitive, given that an electricity grid is not a private good. Public dismay at an increase in prices led the government of Harris's successor,
Ernie Eves
Ernest Larry Eves (born June 17, 1946) is a Canadian lawyer and former politician who served as the 23rd premier of Ontario from 2002 to 2003. A Progressive Conservative, he took over the premiership upon Mike Harris's resignation as party leade ...
, to freeze electricity prices for residential and small business consumers. This freeze was maintained after the
Liberal Party
The Liberal Party is any of many political parties around the world. The meaning of ''liberal'' varies around the world, ranging from liberal conservatism on the right to social liberalism on the left.
__TOC__ Active liberal parties
This is a li ...
of
Dalton McGuinty
Dalton James Patrick McGuinty Jr. (born July 19, 1955) is a former Canadian politician who served as the 24th premier of Ontario from 2003 to 2013. He was the first Liberal leader to win two majority governments since Mitchell Hepburn nea ...
replaced the PC government in 2003. The freeze was removed and prices were raised in April 2004, and have been increased again subsequently.
In 2017, Hydro One agreed to acquire U.S. energy company
Avista
Avista Corporation is an American energy company which generates and transmits electricity and distributes natural gas to residential, commercial, and industrial customers. Approximately 1,550 employees provide electricity, natural gas, and other ...
for CA$6.7 billion in cash.
In 2018, the annual compensation paid to CEO Mayo Schmidt became a campaign issue in the
2018 Ontario election. Progressive Conservative Party leader
Doug Ford
Douglas Robert Ford Jr. (born November 20, 1964) is a Canadian politician and businessman who has served as the 26th and current premier of Ontario since June 2018 and leader of the Progressive Conservative (PC) Party since March 2018. He ...
promised to remove Schmidt if elected, although it was speculated that it would cost in severance payments under a clause of "change of control" in Schmidt's contract, which shareholders had approved in May.
The PCs won the election and in July 2018, the newly elected government convinced CEO Mayo Schmidt to retire immediately. News reports indicated that Schmidt would receive a payment of in lieu of continuing benefits and would also be entitled to receive incentive bonuses for previous years' achievements, Hydro One stock with a value of approximately . His annual pension was estimated as exceeding . The government and other major shareholders in Hydro One then began the process of appointing an entirely new Board of Directors after accepting the resignation of all previous members. The new Board is searching for a chief executive to replace Schmidt. In the interim, CFO Paul Dobson is serving as acting CEO.
In December 2018 the
Washington Utilities and Transportation Commission
The Washington Utilities and Transportation Commission (UTC) is a three-member board appointed by the Governor of Washington and confirmed by the Washington State Senate to six-year terms. The purpose of the UTC is to regulate the rates, services, ...
blocked the purchase of Avista, citing concerns about the independence of Hydro One from the provincial government. Hydro One paid Avista a $103 million termination fee.
Restructuring
Ontario Hydro was restructured on April 1, 1999, into five separate entities:
Ontario Power Generation
Ontario Power Generation Inc. (OPG) is a Crown corporation and "government business enterprise" that is responsible for approximately half of the electricity generation in the province of Ontario, Canada. It is wholly owned by the governmen ...
, the Ontario Hydro Services Company, the
Independent Electricity System Operator
The Independent Electricity System Operator (IESO) is the Crown corporation responsible for operating the electricity market and directing the operation of the bulk electrical system in the province of Ontario, Canada. It is one of seven independ ...
(originally named the Independent Electricity Market Operator), the Electrical Safety Authority, and Ontario Electricity Financial Corporation.
On May 1, 2000, the Ontario Hydro Services Company was renamed "Hydro One Incorporated" and reorganized as a holding company with four subsidiaries:
* Hydro One Networks Inc.
* Hydro One Remote Communities Inc.
* Hydro One Telecom Inc.
* Hydro One Brampton.
Between 1998 and 2000, Hydro One acquired 88 municipal electrical utilities. Many local/municipal distribution companies were also consolidated during this time.
In May 2002, the provincial government launched an open electricity market, although generating and distribution remained under control of the government.
From 2000 to 2017, Hydro One directly owned the distribution utility for the city of
Brampton
Brampton ( or ) is a city in the Canadian province of Ontario. Brampton is a city in the Greater Toronto Area (GTA) and is a lower-tier municipality within Peel Region. The city has a population of 656,480 as of the 2021 Census, making it ...
. This subsidiary operated separately from the main Hydro One corporation and operated only in the city of Brampton. Hydro One Brampton was acquired by
Alectra Utilities on February 28, 2017.
In August 2014, Hydro One acquired the assets and customers of Norfolk Power.
Privatization
On October 29, 2015, Premier
Kathleen Wynne
Kathleen O'Day Wynne ( ; born May 21, 1953) is a Canadian former politician who served as the 25th premier of Ontario and leader of the Ontario Liberal Party from 2013 to 2018. She was elected to the Legislative Assembly in 2003 and sat as the ...
confirmed rumours that the province planned to sell 60% of Hydro One
("broadening of ownership"). Some of the proceeds from the sale of shares would be used to begin financing of Premier Wynne's 10-year plan for public transit and infrastructure projects in addition to reducing the provincial deficit.
The plan was criticized by many,
including Stephen LeClair, the new financial accountability officer for Ontario. LeClair warned that the sale of an entity that generated a $750 million profit in 2014 would lead to a long term negative financial impact for the province.
The sale will certainly provide short term benefits, generating an estimated total of $9 billion
at a time when the provincial government is "desperate for money" (according to ''
The Globe and Mail
''The Globe and Mail'' is a Canadian newspaper printed in five cities in western and central Canada. With a weekly readership of approximately 2 million in 2015, it is Canada's most widely read newspaper on weekdays and Saturdays, although it ...
''), with one of the largest subsovereign debts in the world.
The estimated revenue will not all be a windfall for the provincial coffers however, since roughly $5 billion is earmarked to pay down Hydro One's $8.5 billion debt.
The balance of the revenue from the Hydro One sale would help meet the targets laid out by the provincial Liberal government in its April 2015 budget. Although the budget announced some austerity measures, there was no indication of any new revenue sources. Even so, the plan was to reduce the Province's estimated budget deficit by $2.5 billion to $8.5 billion in the 2015–16 fiscal year, then to $4.8 billion in 2016–17 and to have a balanced budget by 2017–18, according to Finance Minister
Charles Sousa
Anthony Charles Sousa (born September 27, 1958) is a Canadian politician who has served as the Member of Parliament from Mississauga-Lakeshore since December 12, 2022. He previously served as the Minister of Finance for Ontario from 2013 to ...
. This promise was made in spite of increasing demand for government services due to an aging population, at a time when "... a slowing domestic economy are putting downward pressure on its revenue streams," according to
Ed Clark
Edward E. Clark (born May 4, 1930) is an American lawyer and politician who ran for governor of California in 1978, and for president of the United States as the nominee of the Libertarian Party in the 1980 presidential election.
Clark is an h ...
, Wynne's chief advisor on government assets, as quoted in ''The Globe and Mail''.
On November 5, 2015, the province began the first phase of the process, with an
initial public offering
An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investme ...
(IPO) of 81.1 million shares (equivalent to 13.6% of Hydro One) on the
Toronto Stock Exchange
The Toronto Stock Exchange (TSX; french: Bourse de Toronto) is a stock exchange located in Toronto, Ontario, Canada. It is the 10th largest exchange in the world and the third largest in North America based on market capitalization. Based in the ...
. It was the largest IPO in Canada since 2000.
The estimated proceeds from this IPO were expected to total $1.83 billion.
This was the first step in the long-term goal of gradually selling 60% of the utility. Three more offerings, roughly the same size, followed in 2016 and 2017.
Finance Minister Sousa stated on November 4, 2015, that the Hydro One IPO was already "oversubscribed" at that time, with more advance orders than the shares that would be available.
On November 5, 2015, the stock closed at $21.62, up 5.46% or $1.12 from the IPO price of $20.50, with more than 18 million shares sold.
Although this is not necessarily indicative of a rosy future for the share price, Sousa was optimistic. "Every uptick on the market is an indication the future offerings will net even greater proceeds benefiting all Ontarians."
However, shares dropped 3.9% on December 2, 2015, because of the Auditor-General warning that the cost of replacing outdated transmission assets was $4.47 billion, information that might continue to depress the share price. Hydro One responded by indicating that steps were under way to increase reliability: "There are several initiatives under way to ensure investments strike the appropriate balance between reliability and cost."
Some consumer advocacy groups and some analysts have raised red flags, concerned with the risk of increasing electricity costs under a privatized Hydro One. "Internal polling done for the Wynne government — released under Access to Information — found that 73 per cent of Ontarians oppose the government's plans to privatize Hydro One, the key transmission arm of the original public utility," noted Linda McQuaig in a 2016 ''Toronto Star'' opinion article.
On the other hand, Brady Yauch, executive director of the Consumer Policy Institute discussed the potential benefits in an opinion piece in the ''Financial Post'', including "lower rates for ratepayers". His premise is based on the potential increase in productivity of Hydro One under private control, "something that the government has failed to do adequately", bringing high salaries into line, and reducing pension liabilities in future, with employees contributing higher amounts to their pensions. "Given the government's performance over the last 15 years, it calls for hopeful optimism ...", said Yauch.
A secondary offering of 72.4 million Hydro One shares, equivalent to 14.5%, in April 2016 generated $1.7 billion in revenue for the provincial government. Crown corporation
Ontario Power Generation
Ontario Power Generation Inc. (OPG) is a Crown corporation and "government business enterprise" that is responsible for approximately half of the electricity generation in the province of Ontario, Canada. It is wholly owned by the governmen ...
purchased 9 million of the shares, giving it a 1.5% stake in Hydro One.
In May 2017, the Ontario government completed the third and final sale of Hydro One shares worth $2.8 billion.
After the offering, Ontario held 48.9% of Hydro One's common shares: 47.4% directly held by the government, and 1.5% held by Ontario Power Generation.
First Nations and MĂ©tis relations
As part of the partial privatization of Hydro One, the provincial government announced it would sell up to 15 million shares (2.5%) to the indigenous and MĂ©tis nations of Ontario for "their collective benefit".
In January 2018 the Ontario government announced it had sold over 14 million shares of Hydro One to OFN Power Holdings, a partnership controlled by 129 First Nations around the province. The shares represented 2.4% of outstanding common shares, reducing the government's stake in the company to approximately 47.4%.
See also
*
David F. Denison
David F. Denison is a Canadian businessperson and the chair of Hydro One and Hydro One Inc. He is the former president and chief executive officer of the Canada Pension Plan Investment Board.
Biography
Denison earned a bachelor's degree in both m ...
*
Electricity policy of Ontario
The electricity policy of Ontario refers to plans, legislation, incentives, guidelines, and policy processes put in place by the Government of the Province of Ontario, Canada, to address issues of electricity production, distribution, and consump ...
*
Helicopter AirStair
*
List of Canadian electric utilities
This is a list of the electric utilities in Canada.
List of electric utilities by size
List of electric utilities by province or territory
This is a list of Canadian public and private electric utilities, by province.
Electric Trans ...
References
2005 Annual Report (PDF)
External links
*
Hydro OneHistorical timelineproduced by Hydro One
Distribution Rate ApplicationTransmission Rate ApplicationOntario Energy BoardOntario Power GenerationOntario Electricity Financial Corporation*
{{Authority control
1999 establishments in Ontario
Crown corporations of Ontario
Ontario electricity policy
Ontario Hydro
Energy companies established in 1999
Companies based in Toronto
Electric power companies of Canada
Companies listed on the Toronto Stock Exchange
Electric power transmission system operators in Canada