The hospitality industry is a broad
category of fields
In mathematics, the category of rings, denoted by Ring, is the category whose objects are rings (with identity) and whose morphisms are ring homomorphisms (that preserve the identity). Like many categories in mathematics, the category of rings i ...
within the
service industry
The tertiary sector of the economy, generally known as the service sector, is the third of the three economic sectors in the three-sector model (also known as the economic cycle). The others are the primary sector (raw materials) and the second ...
that includes
lodging
Lodging refers to the use of a short-term dwelling, usually by renting the living space or sometimes through some other arrangement. People who travel and stay away from home for more than a day need lodging for sleep, rest, food, safety, shel ...
,
food
Food is any substance consumed by an organism for nutritional support. Food is usually of plant, animal, or fungal origin, and contains essential nutrients, such as carbohydrates, fats, proteins, vitamins, or minerals. The substance is inge ...
and
drink service,
event planning
Event management is the application of project management to the creation and development of small and/or large-scale personal or corporate events such as festivals, conferences, ceremonies, weddings, formal parties, concerts, or conventions. ...
,
theme parks
An amusement park is a park that features various attractions, such as rides and games, as well as other events for entertainment purposes. A theme park is a type of amusement park that bases its structures and attractions around a central ...
,
travel
Travel is the movement of people between distant geographical locations. Travel can be done by foot, bicycle, automobile, train, boat, bus, airplane, ship or other means, with or without luggage, and can be one way or round trip. Travel c ...
and
tourism
Tourism is travel for pleasure or business; also the theory and practice of touring (disambiguation), touring, the business of attracting, accommodating, and entertaining tourists, and the business of operating tour (disambiguation), tours. Th ...
. It includes hotels, tourism agencies, restaurants and bars.
Sectors
According to the Cambridge Business English Dictionary the "hospitality industry" consists of hotels and food service, equivalent to
NAICS
The North American Industry Classification System or NAICS () is a classification of business establishments by type of economic activity (process of production). It is used by government and business in Canada, Mexico, and the United States of A ...
code 72, "Accommodation and Food Service".
Definition in the United States
In 2020, the
United States Department of Labor
The United States Department of Labor (DOL) is one of the executive departments of the U.S. federal government. It is responsible for the administration of federal laws governing occupational safety and health, wage and hour standards, unemploy ...
Standard Industrial Classification
The Standard Industrial Classification (SIC) was a system for classifying industries by a four-digit code as a method of standardizing industry classification for statistical purposes across agencies. Established in the United States in 1937, it ...
(SIC) defines the hospitality industry more broadly, including:
* 701 Hotels and Motels, including auto courts,
bed and breakfast
Bed and breakfast (typically shortened to B&B or BnB) is a small lodging establishment that offers overnight accommodation and breakfast. Bed and breakfasts are often private family homes and typically have between four and eleven rooms, wit ...
inns, cabins and cottages,
casino
A casino is a facility for certain types of gambling. Casinos are often built near or combined with hotels, resorts, restaurants, retail shopping, cruise ships, and other tourist attractions. Some casinos are also known for hosting live entertai ...
hotels,
hostel
A hostel is a form of low-cost, short-term shared sociable lodging where guests can rent a bed, usually a bunk bed in a dormitory, with shared use of a lounge and sometimes a kitchen. Rooms can be mixed or single-sex and have private or shared b ...
s, hotels (except residential ones),
inn
Inns are generally establishments or buildings where travelers can seek lodging, and usually, food and drink. Inns are typically located in the country or along a highway; before the advent of motorized transportation they also provided accommo ...
s furnishing food and lodging,
motel
A motel, also known as a motor hotel, motor inn or motor lodge, is a hotel designed for motorists, usually having each room entered directly from the parking area for motor vehicles rather than through a central lobby. Entering dictionaries ...
s, recreational hotels, resort hotels, seasonal hotels,
ski lodge
A ski lodge or day lodge is a building located in a ski area that provides amenities such as food, beverages, seating area, restrooms, and locker rooms for skiers and snowboarders. Larger resorts have a day lodge at each base area and also at mid- ...
s and resorts, tourist cabins and tourist courts
* 704 Organization Hotels and Lodging Houses, On a Membership Basis
* 58 Eating and Drinking Places (cf. U.S. "
food service industry", U.K. "
catering industry")
** 5812 Eating Places, including
restaurants
A restaurant is a business that prepares and serves food and drinks to customers. Meals are generally served and eaten on the premises, but many restaurants also offer take-out and food delivery services. Restaurants vary greatly in appearanc ...
(among which carry-out restaurants,
drive-in restaurant
A drive-in is a facility (such as a restaurant or movie theater) where one can drive in with an automobile for service. At a drive-in restaurant, for example, customers park their vehicles and are usually served by staff who walk or rollers ...
s and
fast food
Fast food is a type of mass-produced food designed for commercial resale, with a strong priority placed on speed of service. It is a commercial term, limited to food sold in a restaurant or store with frozen, preheated or precooked ingredien ...
restaurants),
automat
An automat is a fast food restaurant where simple foods and drinks are served by vending machines. The world's first automat, Quisisana, opened in Berlin, Germany in 1895.
By country Germany
The first automat in the world was the Quisisana ...
s, beaneries, box lunch stands,
buffet
A buffet can be either a sideboard (a flat-topped piece of furniture with cupboards and drawers, used for storing crockery, glasses, and table linen) or a system of serving meals in which food is placed in a public area where the diners serve ...
s,
café
A coffeehouse, coffee shop, or café is an establishment that primarily serves coffee of various types, notably espresso, latte, and cappuccino. Some coffeehouses may serve cold drinks, such as iced coffee and iced tea, as well as other non-ca ...
s,
cafeterias,
caterer
Catering is the business of providing food service at a remote site or a site such as a hotel, hospital, pub, aircraft, cruise ship, park, festival, filming location or film studio.
History of catering
The earliest account of major services b ...
s,
coffee shops
A coffeehouse, coffee shop, or café is an establishment that primarily serves coffee of various types, notably espresso, latte, and cappuccino. Some coffeehouses may serve cold drinks, such as iced coffee and iced tea, as well as other non-caf ...
, commissary restaurants a.k.a.
canteens,
concession stand
A concession stand (American English, Canadian English), snack kiosk or snack bar (British English, Irish English) is a place where patrons can purchase snacks or food at a cinema, amusement park, zoo, aquarium, circus, fair, stadium, b ...
s, prepared food (e.g., in airports and sports arenas), contract feeding, dairy bars, diners, dining rooms,
dinner theater
Dinner theater (sometimes called dinner and a show) is a form of entertainment that combines a restaurant meal with a staged play or musical. "Dinner and a show" can also refer to a restaurant meal in combination with live concert music, where pat ...
s, food bars,
frozen custard
Frozen custard is a cold dessert similar to ice cream, but made with eggs in addition to cream and sugar. It is usually kept at a warmer temperature compared to ice cream, and typically has a denser consistency.
History
Egg yolks have been int ...
stands, grills, hamburger stands,
hot dog stands, ice cream stands, industrial feeding, institutional food service such as that aboard airplanes, railroads, and ships), lunch bars,
lunch counter
A lunch counter (also known as a luncheonette) is, in the US, a small restaurant, similar to a diner, where the patron sits on a stool on one side of the counter and the server or person preparing the food serves from the opposite side of the ...
s,
luncheonette
A lunch counter (also known as a luncheonette) is, in the US, a small restaurant, similar to a diner, where the patron sits on a stool on one side of the counter and the server or person preparing the food serves from the opposite side of the c ...
s,
lunchroom
A cafeteria, sometimes called a canteen outside the U.S., is a type of food service location in which there is little or no waiting staff table service, whether a restaurant or within an institution such as a large office building or school ...
s,
oyster bar
An oyster bar, also known as an oyster saloon, oyster house or a raw bar service, is a restaurant specializing in serving oysters, or a section of a restaurant which serves oysters buffet-style. Oysters have been consumed since ancient times and w ...
s,
pizza parlor
Pizza (, ) is a dish of Italian origin consisting of a usually round, flat base of leavened wheat-based dough topped with tomatoes, cheese, and often various other ingredients (such as various types of sausage, anchovies, mushrooms, oni ...
s and
pizzeria
A pizzeria is a restaurant focusing on pizza. As well as pizza, dishes at pizzerias can include kebab, salads and pasta.
Many pizzerias offer take-away, where the customer orders their food either in advance or at the restaurant and then t ...
s, refreshment stands, sandwich bars or shops, snack shops,
soda fountain
A soda fountain is a device that dispenses carbonated soft drinks, called fountain drinks. They can be found in restaurants, concession stands and other locations such as convenience stores. The device combines flavored syrup or syrup concentra ...
s, soft drink stands,
submarine sandwich
A submarine sandwich, commonly known as a sub, hoagie ( Philadelphia metropolitan area and Western Pennsylvania English), hero ( New York City English), Italian ( Maine English), grinder (New England English), wedge (Westchester, NY), or a spuc ...
shops, and
tearooms
A teahouse (mainly Asia) or tearoom (also tea room) is an establishment which primarily serves tea and other light refreshments. A tea room may be a room set aside in a hotel especially for serving afternoon tea, or may be an establishment whic ...
. Sources other than the SIC also mention other formats of eating places such as
cyber café
Cyber may refer to:
Computing and the Internet
* ''Cyber-'', from cybernetics, a transdisciplinary approach for exploring regulatory and purposive systems
Crime and security
* Cyber crime, crime that involves computers and networks
** Conventi ...
s,
ramen shop
A ramen shop is a restaurant that specializes in ramen dishes, the wheat-flour Japanese noodles in broth. In Japan, ramen shops are very common and popular, and are sometimes referred to as ramen-ya or ramen-ten . Some ramen shops operate in s ...
s a.k.a. noodle bars, and
sushi bars.
** 5813 Drinking Places (alcoholic beverages) including
bar
Bar or BAR may refer to:
Food and drink
* Bar (establishment), selling alcoholic beverages
* Candy bar
* Chocolate bar
Science and technology
* Bar (river morphology), a deposit of sediment
* Bar (tropical cyclone), a layer of cloud
* Bar (u ...
s,
beer garden
A beer garden (German: ''Biergarten'') is an outdoor area in which beer and food are served, typically at shared tables shaded by trees.
Beer gardens originated in Bavaria, of which Munich is the capital city, in the 19th century, and remain co ...
s/parlors/taverns, sale of beer, wine, and liquors for on-premise consumption,
bottle club
BYOB or BYO is an Acronym#Nomenclature, initialism and acronym concerning alcohol (drug), alcohol that means "bring your own bottle" or "bring your own booze" or "bring your own beer".
BYOB is stated on an invitation to indicate that the host wil ...
s, cabarets,
cocktail lounge
Bar or BAR may refer to:
Food and drink
* Bar (establishment), selling alcoholic beverages
* Candy bar
* Chocolate bar
Science and technology
* Bar (river morphology), a deposit of sediment
* Bar (tropical cyclone), a layer of cloud
* Bar (u ...
s,
discotheque
A nightclub (music club, discothèque, disco club, or simply club) is an entertainment venue during nighttime comprising a dance floor, lightshow, and a stage for live music or a disc jockey (DJ) who plays recorded music.
Nightclubs gene ...
s, drinking places,
nightclub
A nightclub (music club, discothèque, disco club, or simply club) is an entertainment venue during nighttime comprising a dance floor, lightshow, and a stage for live music or a disc jockey (DJ) who plays recorded music.
Nightclubs gener ...
s,
saloons
Saloon may refer to:
Buildings and businesses
* One of the bars in a traditional British pub
* An alternative name for a bar (establishment)
* Western saloon, a historical style of American bar
* The Saloon, a bar and music venue in San Francisc ...
,
taproom
Bar or BAR may refer to:
Food and drink
* Bar (establishment), selling alcoholic beverages
* Candy bar
* Chocolate bar
Science and technology
* Bar (river morphology), a deposit of sediment
* Bar (tropical cyclone), a layer of cloud
* Bar ...
s,
tavern
A tavern is a place of business where people gather to drink alcoholic beverages and be served food such as different types of roast meats and cheese, and (mostly historically) where travelers would receive lodging. An inn is a tavern t ...
s, and
wine bars
A wine bar is a tavern-like business focusing on selling wine, rather than liquor or beer. A typical feature of many wine bars is a wide selection of wines available by the glass. Some wine bars are profiled on wines of a certain type of origin ...
* 472 Arrangement of Passenger Transportation
** 4724
Travel Agencies
A travel agency is a private retailer or public service that provides travel and tourism-related services to the general public on behalf of accommodation or travel suppliers to offer different kinds of travelling packages for each destinatio ...
** 4725
Tour Operators
A tour operator is a business that typically combines and organizes accommodations, meals, sightseeing and transportation components, in order to create a package tour. They advertise and produce brochures to promote their products, holidays and ...
** 4729 Arrangement of Passenger Transportation, Not Elsewhere Classified, such as
ticket offices not operated by transportation companies, and services that arrange
carpool
Carpooling (also car-sharing, ride-sharing and lift-sharing) is the sharing of car journeys so that more than one person travels in a car, and prevents the need for others to have to drive to a location themselves.
By having more people usi ...
s
In the United States, hotels are the most popular vacation accommodation. In 2022, the worth of US Hotels & Motels industry reached up to $177.6 billion.
Definition in Dutch, Italian and French
Horeca (also HoReCa, HORECA) is the Dutch, German, Italian, Romanian and French languages term for the food service and hotel industries. The term is a
syllabic abbreviation of the words
Hotel/
Restaurant/
Café.
The term is mostly used in the
Benelux
The Benelux Union ( nl, Benelux Unie; french: Union Benelux; lb, Benelux-Unioun), also known as simply Benelux, is a politico-economic union and formal international intergovernmental cooperation of three neighboring states in western Europe: B ...
countries and in
Switzerland
). Swiss law does not designate a ''capital'' as such, but the federal parliament and government are installed in Bern, while other federal institutions, such as the federal courts, are in other cities (Bellinzona, Lausanne, Luzern, Neuchâtel ...
.
"Horeca" is often not a one-to-one equivalent to the term "hospitality industry" used in English, which is often used more broadly. According to the Cambridge Business English Dictionary the "hospitality industry" consists of hotels and food service, equivalent to
NAICS
The North American Industry Classification System or NAICS () is a classification of business establishments by type of economic activity (process of production). It is used by government and business in Canada, Mexico, and the United States of A ...
code 72, "Accommodation and Food Service". However, the
United States Department of Labor
The United States Department of Labor (DOL) is one of the executive departments of the U.S. federal government. It is responsible for the administration of federal laws governing occupational safety and health, wage and hour standards, unemploy ...
Standard Industry Classification (SIC) defines the hospitality industry more broadly, as noted above.
The Dutch ''Uniforme Voorwaarden Horeca'' (UVH) is translated into English as Uniform Conditions for the Hotel and Catering Industry. This code covers hotels, bars, restaurants and related businesses in the Netherlands. ''Koninklijke Horeca Nederland'' is the Dutch trade association for the hotel and catering industry.
This sector is one of the fastest growing in Europe. In 2004, more than 7.8 million people were employed and the sector generated more than $338 billion turnover.
Hospitality industry course
/ref> Jobs tend to be temporary, with irregular hours, low pay, and few career prospects. There is a high proportion of young people working in the sector. Some distribution companies use this term to define the food & beverage service trade channel or the hospitality trade.
See also
*Destination marketing organization
A destination marketing organization (DMO) is an organisation which promotes a location as an attractive travel destination. DMOs are known as tourist boards, tourism authorities or "Convention and Visitors Bureaux". They primarily exist to provide ...
*Hospitality
Hospitality is the relationship between a guest and a host, wherein the host receives the guest with some amount of goodwill, including the reception and entertainment of guests, visitors, or strangers. Louis de Jaucourt, Louis, chevalier de J ...
* Hospitality industry in the United Kingdom
Hospitality is the relationship between a guest and a host, wherein the host receives the guest with some amount of goodwill, including the reception and entertainment of guests, visitors, or strangers. Louis, chevalier de Jaucourt describes ...
*Hotel manager
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. Management of a hotel operation includes, but is not limited to management of hotel staff, bu ...
*Leisure industry
The leisure industry is the segment of business focused on recreation, entertainment, sports, and tourism (REST)-related products and services.
The field has developed to the point of having university degrees and disciplines focused on it, such ...
*American Hotel & Lodging Educational Institute
The American Hotel and Lodging Association (formerly American Hotel and Motel Association, and before that American Hotel Association) is an industry trade group with thousands of members including hotel brands, owners, management companies, Real E ...
*Gastronomy
Gastronomy is the study of the relationship between food and culture, the art of preparing and serving rich or delicate and appetizing food, the cooking styles of particular regions, and the science of good eating. One who is well versed in gastr ...
References
{{Authority control
Tourism industry