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A heuristic or heuristic technique (''
problem solving Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business an ...
'', '' mental shortcut'', ''
rule of thumb In English language, English, the phrase ''rule of thumb'' refers to an approximate method for doing something, based on practical experience rather than theory. This usage of the phrase can be traced back to the 17th century and has been associat ...
'') is any approach to
problem solving Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business an ...
that employs a pragmatic method that is not fully optimized, perfected, or rationalized, but is nevertheless "good enough" as an approximation or
attribute substitution Attribute substitution is a psychological process thought to underlie a number of cognitive biases and perceptual illusions. It occurs when an individual has to make a judgment (of a ''target attribute'') that is computationally complex, and ins ...
. Where finding an optimal solution is impossible or impractical, heuristic methods can be used to speed up the process of finding a satisfactory solution. Heuristics can be mental shortcuts that ease the cognitive load of making a decision.


Context

Gigerenzer & Gaissmaier (2011) state that sub-sets of ''strategy'' include heuristics, regression analysis, and Bayesian inference. Heuristics are strategies based on rules to generate optimal decisions, like the anchoring effect and
utility maximization problem Utility maximization was first developed by utilitarian philosophers Jeremy Bentham and John Stuart Mill. In microeconomics, the utility maximization problem is the problem consumers face: "How should I spend my money in order to maximize my uti ...
. These strategies depend on using readily accessible, though loosely applicable, information to control
problem solving Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business an ...
in human beings, machines and abstract issues. When an individual applies a heuristic in practice, it generally performs as expected. However it can alternatively create systematic errors. The most fundamental heuristic is trial and error, which can be used in everything from matching nuts and bolts to finding the values of variables in algebra problems. In mathematics, some common heuristics involve the use of visual representations, additional assumptions, forward/backward reasoning and simplification.
Dual process theory In psychology, a dual process theory provides an account of how thought can arise in two different ways, or as a result of two different processes. Often, the two processes consist of an implicit (automatic), unconscious process and an explicit ( ...
concerns embodied heuristics.


Heuristic rigour models

Lakatosian heuristics is based on the key term:
Justification (epistemology) Justification (also called epistemic justification) is a property of beliefs that fulfill certain norms about what a person should believe. Epistemology, Epistemologists often identify justification as a component of knowledge distinguishing it f ...
.


One-reason decisions

One-reason decisions are
algorithm In mathematics and computer science, an algorithm () is a finite sequence of Rigour#Mathematics, mathematically rigorous instructions, typically used to solve a class of specific Computational problem, problems or to perform a computation. Algo ...
s that are made of three rules: search rules, ''confirmation rules'' (stopping), and decision rules * *''Hiatus heuristic'': a "recency-of-last-purchase rule" * * *''Take-the-first heuristic''


Recognition-based decisions

A class whose function is to determine and filter out superfluous things. * *


Tracking heuristics

''Tracking heuristics'' is a
class Class, Classes, or The Class may refer to: Common uses not otherwise categorized * Class (biology), a taxonomic rank * Class (knowledge representation), a collection of individuals or objects * Class (philosophy), an analytical concept used d ...
of heuristics. * *


Trade-off

* ** ''Tallying heuristic'' ** ''Equality heuristic''


Social heuristics

* * *


Epistemic heuristics

* * * * *


Behavioral economics

* * * *


Others

* * * * * * * * * * * * * Minimalist heuristic * *


Meta-heuristic

* ''Optimality'' ** ** ** ** **


History

George Polya George may refer to: Names * George (given name) * George (surname) People * George (singer), American-Canadian singer George Nozuka, known by the mononym George * George Papagheorghe, also known as Jorge / GEØRGE * George, stage name of Gior ...
studied and published on heuristics in 1945. Polya (1945) cites
Pappus of Alexandria Pappus of Alexandria (; ; AD) was a Greek mathematics, Greek mathematician of late antiquity known for his ''Synagoge'' (Συναγωγή) or ''Collection'' (), and for Pappus's hexagon theorem in projective geometry. Almost nothing is known a ...
as having written a
text Text may refer to: Written word * Text (literary theory) In literary theory, a text is any object that can be "read", whether this object is a work of literature, a street sign, an arrangement of buildings on a city block, or styles of clothi ...
that Polya dubs ''Heuristic''. Pappus' heuristic problem-solving methods consist of
analysis Analysis (: analyses) is the process of breaking a complex topic or substance into smaller parts in order to gain a better understanding of it. The technique has been applied in the study of mathematics and logic since before Aristotle (38 ...
and synthesis.


Notable


Figures

*
George Polya George may refer to: Names * George (given name) * George (surname) People * George (singer), American-Canadian singer George Nozuka, known by the mononym George * George Papagheorghe, also known as Jorge / GEØRGE * George, stage name of Gior ...
* Herbert A. Simon *
Daniel Kahneman Daniel Kahneman (; ; March 5, 1934 – March 27, 2024) was an Israeli-American psychologist best known for his work on the psychology of judgment and decision-making as well as behavioral economics, for which he was awarded the 2002 Nobel Memor ...
*
Amos Tversky Amos Nathan Tversky (; March 16, 1937 – June 2, 1996) was an Israeli cognitive and mathematical psychologist and a key figure in the discovery of systematic human cognitive bias and handling of risk. Much of his early work concerned th ...
* Gerd Gigerenzer * Judea Pearl * Robin Dunbar * David Perkins Page *
Herbert Spencer Herbert Spencer (27 April 1820 – 8 December 1903) was an English polymath active as a philosopher, psychologist, biologist, sociologist, and anthropologist. Spencer originated the expression "survival of the fittest", which he coined in '' ...
* Charles Alexander McMurry * Frank Morton McMurry * Lawrence Zalcman * Imre Lakatos * William C. Wimsatt * Alan Hodgkin * Andrew Huxley


Works

* '' Meno'' * '' How to solve it'' * '' Mathematics and Plausible Reasoning''


Contemporary

The study of heuristics in human
decision-making In psychology, decision-making (also spelled decision making and decisionmaking) is regarded as the Cognition, cognitive process resulting in the selection of a belief or a course of action among several possible alternative options. It could be ...
was developed in the 1970s and the 1980s, by the psychologists
Amos Tversky Amos Nathan Tversky (; March 16, 1937 – June 2, 1996) was an Israeli cognitive and mathematical psychologist and a key figure in the discovery of systematic human cognitive bias and handling of risk. Much of his early work concerned th ...
and
Daniel Kahneman Daniel Kahneman (; ; March 5, 1934 – March 27, 2024) was an Israeli-American psychologist best known for his work on the psychology of judgment and decision-making as well as behavioral economics, for which he was awarded the 2002 Nobel Memor ...
, although the concept had been originally introduced by the
Nobel laureate The Nobel Prizes (, ) are awarded annually by the Royal Swedish Academy of Sciences, the Swedish Academy, the Karolinska Institutet, and the Norwegian Nobel Committee to individuals and organizations who make outstanding contributions in th ...
Herbert A. Simon. Simon's original primary object of research was problem solving that showed that we operate within what he calls ''
bounded rationality Bounded rationality is the idea that rationality is limited when individuals decision-making, make decisions, and under these limitations, rational individuals will select a decision that is satisficing, satisfactory rather than optimal. Limitat ...
''. He coined the term '' satisficing'', which denotes a situation in which people seek solutions, or accept choices or judgements, that are "good enough" for their purposes although they could be optimised. Rudolf Groner analysed the history of heuristics from its roots in ancient Greece up to contemporary work in
cognitive psychology Cognitive psychology is the scientific study of human mental processes such as attention, language use, memory, perception, problem solving, creativity, and reasoning. Cognitive psychology originated in the 1960s in a break from behaviorism, whi ...
and
artificial intelligence Artificial intelligence (AI) is the capability of computer, computational systems to perform tasks typically associated with human intelligence, such as learning, reasoning, problem-solving, perception, and decision-making. It is a field of re ...
, proposing a cognitive style "heuristic versus algorithmic thinking", which can be assessed by means of a validated questionnaire.


Adaptive toolbox

The ''adaptive toolbox'' contains strategies for fabricating heuristic devices. The core mental capacities are recall (memory),
frequency Frequency is the number of occurrences of a repeating event per unit of time. Frequency is an important parameter used in science and engineering to specify the rate of oscillatory and vibratory phenomena, such as mechanical vibrations, audio ...
,
object permanence Object permanence is the understanding that whether an object can be sensed has no effect on whether it continues to exist. This is a fundamental concept studied in the field of developmental psychology, the subfield of psychology that addres ...
, and imitation. Gerd Gigerenzer and his research group argued that models of heuristics need to be formal to allow for predictions of behavior that can be tested. They study the fast and frugal heuristics in the "adaptive toolbox" of individuals or institutions, and the ecological rationality of these heuristics; that is, the conditions under which a given heuristic is likely to be successful. The descriptive study of the "adaptive toolbox" is done by observation and experiment, while the prescriptive study of ecological rationality requires mathematical analysis and computer simulation. Heuristics – such as the recognition heuristic, the
take-the-best heuristic In psychology, the take-the-best heuristic is a heuristic (a simple strategy for decision-making) which decides between two alternatives by choosing based on the first cue that discriminates them, where cues are ordered by cue validity (highest to ...
and fast-and-frugal trees – have been shown to be effective in predictions, particularly in situations of uncertainty. It is often said that heuristics trade accuracy for effort but this is only the case in situations of risk. Risk refers to situations where all possible actions, their outcomes and probabilities are known. In the absence of this information, that is under uncertainty, heuristics can achieve higher accuracy with lower effort. This finding, known as a less-is-more effect, would not have been found without formal models. The valuable insight of this program is that heuristics are effective not despite their simplicity – but because of it. Furthermore, Gigerenzer and Wolfgang Gaissmaier found that both individuals and organisations rely on heuristics in an adaptive way.


Cognitive-experiential self-theory

Heuristics, through greater refinement and research, have begun to be applied to other theories, or be explained by them. For example, the cognitive-experiential self-theory (CEST) is also an adaptive view of heuristic processing. CEST breaks down two systems that process information. At some times, roughly speaking, individuals consider issues rationally, systematically, logically, deliberately, effortfully, and verbally. On other occasions, individuals consider issues intuitively, effortlessly, globally, and emotionally. From this perspective, heuristics are part of a larger experiential processing system that is often adaptive, but vulnerable to error in situations that require logical analysis.


Attribute substitution

In 2002,
Daniel Kahneman Daniel Kahneman (; ; March 5, 1934 – March 27, 2024) was an Israeli-American psychologist best known for his work on the psychology of judgment and decision-making as well as behavioral economics, for which he was awarded the 2002 Nobel Memor ...
and
Shane Frederick Shane Frederick is a tenured professor at the Yale School of Management. He earlier worked at Massachusetts Institute of Technology. He is the creator of the cognitive reflection test, which has been found to be "predictive of the types of choice ...
proposed that cognitive heuristics work by a process called ''
attribute substitution Attribute substitution is a psychological process thought to underlie a number of cognitive biases and perceptual illusions. It occurs when an individual has to make a judgment (of a ''target attribute'') that is computationally complex, and ins ...
'', which happens without conscious awareness. According to this theory, when somebody makes a judgement (of a "target attribute") that is computationally complex, a more easily calculated "heuristic attribute" is substituted. In effect, a cognitively difficult problem is dealt with by answering a rather simpler problem, without being aware of this happening. This theory explains cases where judgements fail to show regression toward the mean. Heuristics can be considered to reduce the complexity of clinical judgments in health care.


Academic disciplines


Psychology

In
psychology Psychology is the scientific study of mind and behavior. Its subject matter includes the behavior of humans and nonhumans, both consciousness, conscious and Unconscious mind, unconscious phenomena, and mental processes such as thoughts, feel ...
, heuristics are simple, efficient rules, either learned or inculcated by evolutionary processes. These psychological heuristics have been proposed to explain how people make decisions, come to judgements, and solve problems. These rules typically come into play when people face complex problems or incomplete information. Researchers employ various methods to test whether people use these rules. The rules have been shown to work well under most circumstances, but in certain cases can lead to systematic errors or
cognitive bias A cognitive bias is a systematic pattern of deviation from norm (philosophy), norm or rationality in judgment. Individuals create their own "subjective reality" from their perception of the input. An individual's construction of reality, not the ...
es.


Philosophy

A heuristic device is used when an entity ''X'' exists to enable understanding of, or knowledge concerning, some other entity ''Y''. A good example is a
model A model is an informative representation of an object, person, or system. The term originally denoted the plans of a building in late 16th-century English, and derived via French and Italian ultimately from Latin , . Models can be divided in ...
that, as it is never identical with what it models, is a heuristic device to enable understanding of what it models. Stories, metaphors, etc., can also be termed heuristic in this sense. A classic example is the notion of
utopia A utopia ( ) typically describes an imagined community or society that possesses highly desirable or near-perfect qualities for its members. It was coined by Sir Thomas More for his 1516 book ''Utopia (book), Utopia'', which describes a fictiona ...
as described in
Plato Plato ( ; Greek language, Greek: , ; born  BC, died 348/347 BC) was an ancient Greek philosopher of the Classical Greece, Classical period who is considered a foundational thinker in Western philosophy and an innovator of the writte ...
's best-known work, '' The Republic''. This means that the "ideal city" as depicted in ''The Republic'' is not given as something to be pursued, or to present an orientation-point for development. Rather, it shows how things would have to be connected, and how one thing would lead to another (often with highly problematic results), if one opted for certain principles and carried them through rigorously. ''Heuristic'' is also often used as a
noun In grammar, a noun is a word that represents a concrete or abstract thing, like living creatures, places, actions, qualities, states of existence, and ideas. A noun may serve as an Object (grammar), object or Subject (grammar), subject within a p ...
to describe a
rule of thumb In English language, English, the phrase ''rule of thumb'' refers to an approximate method for doing something, based on practical experience rather than theory. This usage of the phrase can be traced back to the 17th century and has been associat ...
, procedure, or method. Philosophers of science have emphasised the importance of heuristics in creative thought and the construction of scientific theories. Seminal works include
Karl Popper Sir Karl Raimund Popper (28 July 1902 – 17 September 1994) was an Austrian–British philosopher, academic and social commentator. One of the 20th century's most influential philosophers of science, Popper is known for his rejection of the ...
's '' The Logic of Scientific Discovery'' and others by Imre Lakatos, Lindley Darden, and William C. Wimsatt.


Law

In
legal theory Jurisprudence, also known as theory of law or philosophy of law, is the examination in a general perspective of what law is and what it ought to be. It investigates issues such as the definition of law; legal validity; legal norms and values ...
, especially in the theory of law and economics, heuristics are used in the law when case-by-case analysis would be impractical, insofar as "practicality" is defined by the interests of a governing body. The present securities regulation regime largely assumes that all investors act as perfectly rational persons. In truth, actual investors face cognitive limitations from biases, heuristics, and framing effects. For instance, in all states in the United States the legal drinking age for unsupervised persons is 21 years, because it is argued that people need to be mature enough to make decisions involving the risks of
alcohol Alcohol may refer to: Common uses * Alcohol (chemistry), a class of compounds * Ethanol, one of several alcohols, commonly known as alcohol in everyday life ** Alcohol (drug), intoxicant found in alcoholic beverages ** Alcoholic beverage, an alco ...
consumption. However, assuming people mature at different rates, the specific age of 21 would be too late for some and too early for others. In this case, the somewhat arbitrary delineation is used because it is impossible or impractical to tell whether an individual is sufficiently mature for society to trust them with that kind of responsibility. Some proposed changes, however, have included the completion of an alcohol education course rather than the attainment of 21 years of age as the criterion for legal alcohol possession. This would put youth alcohol policy more on a case-by-case basis and less on a heuristic one, since the completion of such a course would presumably be voluntary and not uniform across the population. The same reasoning applies to patent law.
Patent A patent is a type of intellectual property that gives its owner the legal right to exclude others from making, using, or selling an invention for a limited period of time in exchange for publishing an sufficiency of disclosure, enabling discl ...
s are justified on the grounds that inventors must be protected so they have incentive to invent. It is therefore argued that it is in society's best interest that inventors receive a temporary government-granted
monopoly A monopoly (from Greek language, Greek and ) is a market in which one person or company is the only supplier of a particular good or service. A monopoly is characterized by a lack of economic Competition (economics), competition to produce ...
on their idea, so that they can recoup investment costs and make economic profit for a limited period. In the United States, the length of this temporary monopoly is 20 years from the date the patent application was filed, though the monopoly does not actually begin until the application has matured into a patent. However, like the drinking age problem above, the specific length of time would need to be different for every product to be efficient. A 20-year term is used because it is difficult to tell what the number should be for any individual patent. More recently, some, including University of North Dakota law professor Eric E. Johnson, have argued that patents in different kinds of industries – such as
software patent A software patent is a patent on a piece of software, such as a computer program, library, user interface, or algorithm. The validity of these patents can be difficult to evaluate, as software is often at once a product of engineering, something ...
s – should be protected for different lengths of time.


Artificial intelligence

The bias–variance tradeoff gives insight into describing the less-is-more strategy. A heuristic can be used in
artificial intelligence Artificial intelligence (AI) is the capability of computer, computational systems to perform tasks typically associated with human intelligence, such as learning, reasoning, problem-solving, perception, and decision-making. It is a field of re ...
systems while searching a solution space. The heuristic is derived by using some function that is put into the system by the designer, or by adjusting the weight of branches based on how likely each branch is to lead to a goal node.


Behavioural economics

Heuristics refers to the cognitive shortcuts that individuals use to simplify decision-making processes in economic situations.
Behavioral economics Behavioral economics is the study of the psychological (e.g. cognitive, behavioral, affective, social) factors involved in the decisions of individuals or institutions, and how these decisions deviate from those implied by traditional economi ...
is a field that integrates insights from psychology and economics to better understand how people make decisions. Anchoring and adjustment is one of the most extensively researched heuristics in behavioural economics. Anchoring is the tendency of people to make future judgements or conclusions based too heavily on the original information supplied to them. This initial knowledge functions as an anchor, and it can influence future judgements even if the anchor is entirely unrelated to the decisions at hand. Adjustment, on the other hand, is the process through which individuals make gradual changes to their initial judgements or conclusions. Anchoring and adjustment has been observed in a wide range of decision-making contexts, including financial decision-making, consumer behavior, and negotiation. Researchers have identified a number of strategies that can be used to mitigate the effects of anchoring and adjustment, including providing multiple anchors, encouraging individuals to generate alternative anchors, and providing cognitive prompts to encourage more deliberative decision-making. Other heuristics studied in behavioral economics include the
representativeness heuristic The representativeness heuristic is used when making judgments about the probability of an event being representational in character and essence of a known prototypical event. It is one of a group of heuristics (simple rules governing judgment or ...
, which refers to the tendency of individuals to categorize objects or events based on how similar they are to typical examples, and the
availability heuristic The availability heuristic, also known as availability bias, is a mental shortcut that relies on immediate examples that come to a given person's mind when evaluating a specific topic, concept, method, or decision. This heuristic, operating on th ...
, which refers to the tendency of individuals to judge the likelihood of an event based on how easily it comes to mind.


Stereotyping

Stereotyping is a type of heuristic that people use to form opinions or make judgements about things they have never seen or experienced. They work as a mental shortcut to assess everything from the social status of a person (based on their actions), to classifying a plant as a tree based on it being tall, having a trunk, and that it has leaves (even though the person making the evaluation might never have seen that particular type of tree before). Stereotypes, as first described by journalist Walter Lippmann in his book ''
Public Opinion Public opinion, or popular opinion, is the collective opinion on a specific topic or voting intention relevant to society. It is the people's views on matters affecting them. In the 21st century, public opinion is widely thought to be heavily ...
'' (1922), are the pictures we have in our heads that are built around experiences as well as what we are told about the world.


See also

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


References


Further reading

* ''How To Solve It: Modern Heuristics'', Zbigniew Michalewicz and David B. Fogel, Springer Verlag, 2000. *
The Problem of Thinking Too Much
, 11 December 2002, Persi Diaconis {{Authority control Adages Biological rules Ecogeographic rules Heuristics Problem solving methods Rules of thumb