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''Good Faith Collaboration: The Culture of Wikipedia'' is a 2010 book by Joseph M. Reagle Jr. that deals with the topic of
Wikipedia Wikipedia is a multilingual free online encyclopedia written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and using a wiki-based editing system. Wikipedia is the largest and most-read refer ...
and the
Wikipedia community The Wikipedia community, collectively known colloquially as Wikipedians, is an informal community that volunteers to create and maintain Wikipedia, an online encyclopedia. Since August 2012, the word "Wikipedian" has been an '' Oxford Diction ...
. The book was first published on August 27, 2010, through the
MIT Press The MIT Press is a university press affiliated with the Massachusetts Institute of Technology (MIT) in Cambridge, Massachusetts (United States). It was established in 1962. History The MIT Press traces its origins back to 1926 when MIT publish ...
and has a foreword by
Lawrence Lessig Lester Lawrence Lessig III (born June 3, 1961) is an American academic, attorney, and political activist. He is the Roy L. Furman Professor of Law at Harvard Law School and the former director of the Edmond J. Safra Center for Ethics at Harvard ...
. The book is an
ethnographic Ethnography (from Greek ''ethnos'' "folk, people, nation" and ''grapho'' "I write") is a branch of anthropology and the systematic study of individual cultures. Ethnography explores cultural phenomena from the point of view of the subject ...
study of the history of
Wikipedia Wikipedia is a multilingual free online encyclopedia written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and using a wiki-based editing system. Wikipedia is the largest and most-read refer ...
, its real life and theoretical precursors, and its culture including its consensus and collaborative practices. The book has been described as a pioneering ethnographic study of the culture of Wikipedia. Reagle's main thesis has been summarized as the argument that "the success of Wikipedia may be less technological than a consequence of the community of Wikipedians and their cultural norms".


History of publication

''Good Faith Collaboration'' is based on Reagle's
PhD dissertation A thesis ( : theses), or dissertation (abbreviated diss.), is a document submitted in support of candidature for an academic degree or professional qualification presenting the author's research and findings.International Standard ISO 7144: ...
. Reagle, the book's author, is a scholar specializing in sociology of the Internet, as well as a Wikipedia volunteer. In writing the book, Reagle relied on documents produced by the Wikipedia community, such as "content pages, discussion pages, mailing lists, newsletters, and meet-ups". The book was published in 2010 by
MIT Press The MIT Press is a university press affiliated with the Massachusetts Institute of Technology (MIT) in Cambridge, Massachusetts (United States). It was established in 1962. History The MIT Press traces its origins back to 1926 when MIT publish ...
. In September 2011, the Web edition of the book was released under a Creative Commons BY-NC-SA license and Japanese language translation was made on
GitHub GitHub, Inc. () is an Internet hosting service for software development and version control using Git. It provides the distributed version control of Git plus access control, bug tracking, software feature requests, task management, continu ...
.


Synopsis

The book is composed of 8 chapters with a foreword by
Lawrence Lessig Lester Lawrence Lessig III (born June 3, 1961) is an American academic, attorney, and political activist. He is the Roy L. Furman Professor of Law at Harvard Law School and the former director of the Edmond J. Safra Center for Ethics at Harvard ...
. The book opens with Chapter 1, "Nazis and Norms", which provides an overview of the text, and the author's methodology. In Chapter 2, "The Pursuit of the Universal Encyclopedia", Reagle explores the history of encyclopedias and of community collaboration, focusing on the 20th century onward. Reagle mentions specific examples such as H.G. Wells' ''
World Brain ''World Brain'' is a collection of essays and addresses by the English science fiction pioneer, social reformer, evolutionary biologist and historian H. G. Wells, dating from the period of 1936–1938.Wells, H.G. (1938). ''World Brain''. Lond ...
'',
Paul Otlet Paul Marie Ghislain Otlet (; ; 23 August 1868 – 10 December 1944) was a Belgian author, entrepreneur, lawyer and peace activist; predicting the arrival of the internet before World War II, he is among those considered to be the father of infor ...
's Universal Repository, and the collaborative practices of
Quakers Quakers are people who belong to a historically Protestant Christian set of denominations known formally as the Religious Society of Friends. Members of these movements ("theFriends") are generally united by a belief in each human's abil ...
. Chapter 3, "Good Faith Collaboration", and Chapter 4, "The Puzzle of Openness", begin the ethnographic parts of the book. They discuss reasons why Wikipedia has met its intended purpose; these reasons include the effects of the project's core policies, such as
neutral point of view Neutral point of view may refer to: * Objectivity (science), the concept of a position formed without incorporating one's own prejudice * Neutrality (philosophy) Neutrality is the tendency not to ''side'' in a conflict (physical or ideological ...
,
no original research No (and variant writings) may refer to one of these articles: English language * ''Yes'' and ''no'' (responses) * A determiner in noun phrases Alphanumeric symbols * No (kana), a letter/syllable in Japanese script * No symbol, displayed ð ...
, and
verifiability Verify or verification may refer to: General * Verification and validation, in engineering or quality management systems, is the act of reviewing, inspecting or testing, in order to establish and document that a product, service or system meets ...
, all made possible due to the " good faith", represented by virtues such as "assuming the best of others, patience, civility, and humor". The book's title itself alludes to the Wikipedia policy " Assume Good Faith" (AGF); Reagle argues that this policy has been a key to the Wikipedia project's success. Chapter 4 also addresses issues of licensing, as well as whether everything on Wikipedia can be edited by anyone, and the options for those who disagree (such as forking). The next two chapters focus on the decision-making process within Wikipedia. Chapter 5, "The Challenges of Consensus", discusses the nature of
consensus decision making Consensus decision-making or consensus process (often abbreviated to ''consensus'') are group decision-making processes in which participants develop and decide on proposals with the aim, or requirement, of acceptance by all. The focus on es ...
within Wikipedia. Chapter 6, "The
Benevolent Dictator A benevolent dictatorship is a government in which an authoritarian leader exercises absolute political power over the state, but is perceived to do so with regard for benefit of the population as a whole, standing in contrast to the decidedly ma ...
", discusses the role of Jimbo Wales, the project's co-founder, as well as other less famous elements of Wikipedia's hierarchy, such as
administrators Administrator or admin may refer to: Job roles Computing and internet * Database administrator, a person who is responsible for the environmental aspects of a database * Forum administrator, one who oversees discussions on an Internet forum * ...
, the
Arbitration Committee On Wikimedia Foundation projects, an Arbitration Committee (ArbCom) is a binding dispute resolution panel of editors. Each of Wikimedia's projects are editorially autonomous and independent, and some of them have established their own ArbComs w ...
, and the
Wikimedia Foundation The Wikimedia Foundation, Inc., or Wikimedia for short and abbreviated as WMF, is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California and registered as a charitable foundation under local laws. Best know ...
's Board of Trustees. In Chapter 7, "Encyclopedic Anxiety", Reagle analyzes the popular and critical discussion of Wikipedia, including those of concerns about the prevalent " amateurism" of the project.


Reception

William S. Kowinski, in a review of the book for the ''
North Coast Journal The ''North Coast Journal'' ("The Journal") is an alternative weekly newspaper serving Humboldt County, California. ''The Journal'' is published in Eureka, California and includes coverage of the arts, news, personages, and politics of the regi ...
'' published in 2010, wrote that "What this book does well is describe how Wikipedia works and what issues have arisen... this may remain the best opportunity for learning about this remarkable project."
Cory Doctorow Cory Efram Doctorow (; born July 17, 1971) is a Canadian-British blogger, journalist, and science fiction author who served as co-editor of the blog '' Boing Boing''. He is an activist in favour of liberalising copyright laws and a proponent of ...
, in a 2010 review on the
Boing Boing ''Boing Boing'' is a website, first established as a zine in 1988, later becoming a group blog. Common topics and themes include technology, futurism, science fiction, gadgets, intellectual property, Disney, and left-wing politics. It twic ...
portal, said that Reagle "offers a compelling case that Wikipedia's most fascinating and unprecedented aspect isn't the encyclopedia itself – rather, it's the collaborative culture that underpins it: brawling, self-reflexive, funny, serious, and full-tilt committed to the project". The book was also reviewed by R. Stuart Geiger for '' The Wikipedia Signpost'' that year. He commended the author on his involvement in the Wikipedia project, which has allowed him to create a work that "goes well beyond most accounts written about Wikipedia, insisting on studying Wikipedians both on and in their own terms." Geiger concluded that the book "is well-written, well-sourced, and neutral; something I'd recommend for my mother." He also noted that the book had been praised by the then-director of the
Wikimedia Foundation The Wikimedia Foundation, Inc., or Wikimedia for short and abbreviated as WMF, is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California and registered as a charitable foundation under local laws. Best know ...
, Sue Gardner, on her blog. Humphreys Lee, reviewing the book for the ''
Journal of Communication The ''Journal of Communication'' is a bimonthly peer-reviewed academic journal that publishes articles and book reviews on a broad range of issues in communication theory and research. It was established in 1951 and the current editor-in-chief ...
'' in 2011, noted that it is a welcome addition to the body of ethnographic literature about new digital media. She noted that the book focuses on the production, not consumption of Wikipedia and stressed the historical importance of the
wiki A wiki ( ) is an online hypertext publication collaboratively edited and managed by its own audience, using a web browser. A typical wiki contains multiple pages for the subjects or scope of the project, and could be either open to the pub ...
technology which was necessary for the development of the Wikipedia project. She concluded that the book "is an important contribution to understanding the collaborative culture of media production and the open content community". Jeff Loveland, in his review published in 2011 in '' Annals of Science'', wrote that the book has "one major weakness, namely in historical contextualization", but praised it as a de facto introduction to Wikipedia, exploring the "insightful and worthwhile" topic of ethnography of Wikipedia. Paul Youngquist, in his 2011 review for ''symploke,'' noted that the book is worthy to recommend "to anyone interested in the history of infotech and its new forms of collective agency". José-Carlos Redondo-Olmedilla, reviewing the book for ''
The Information Society ''The Information Society'' is a peer-reviewed academic journal on sociology, that was established in 1981. It is published five times per year by Routledge and covers topics related to information technologies and changes in society and culture. ...
'' in 2012, wrote "Reagle's book on the culture of Wikipedia gives an accurate account of this sociocultural and sociotechnological phenomenon that Wikipedia is" and concluded that "it is definitely an excellent read and an accomplished exercise of transparency". Olivia Auxier, writing a review for the ''
International Journal of Communication The ''International Journal of Communication'' is an open access peer-reviewed academic journal covering studies on communication. The editor-in-chief is Larry Gross ( USC Annenberg School for Communication and Journalism) and it is published by t ...
'' in 2013, noted that "Reagle’s book is mostly descriptive but does offer some theoretical ideas about the issues Wikipedia faced early on and that it will continue to confront".
Mayo Fuster Morell Mayo Fuster Morell (born 1975) is a social researcher. Her research has focused on sharing economy, social movements, online communities and digital Commons, frequently using participatory action research and method triangulation. She has been ...
, in her 2013 review in the '' Information, Communication & Society'', commended Reagle's book for pioneering the study of Wikipedia using an ethnographic approach, "particularly in terms of its cultural and historical specificity". Craig Hight, in his 2013 review for ''Media International Australia'', concluded that "this is a detailed and persuasive analysis of the nature of the Wikipedia community, and a valuable addition to critical and reflective accounts of the technological, social and political dimensions of contemporary media platforms". Piotr Konieczny, reviewing the book for ''
Social Forces ''Social Forces'' (formerly ''The Journal of Social Forces'') is a quarterly peer-reviewed academic journal of social science published by Oxford University Press for the Department of Sociology at the University of North Carolina at Chapel Hill. ...
'' in 2014, wrote that while the book might not address all possible aspects of the Wikipedia project, it "has earned itself a place of a classic in the studies of Wikipedia, and, likely, in the bookshelves dedicated to the open content communities and online ethnography".


See also

*
Bibliography of Wikipedia This is a list of books about Wikipedia or for which Wikipedia is a major subject. Wikipedia as primary subject * * *
* ''
Common Knowledge? ''Common Knowledge? An Ethnography of Wikipedia'' is a 2014 book about Wikipedia's community of contributors. The author is Dariusz Jemielniak, who is a Wikipedia contributor himself. Summary The book has eight chapters, each of which discusses a ...
'': A monograph about Wikipedia, written by the internet researcher
Dariusz Jemielniak Dariusz Jemielniak (born 17 March 1975) is a full professor of management, the head of MINDS (Management in Networked and Digital Societies) department at Kozminski University, faculty associate at the Berkman Klein Center for Internet & Society ...


References


External links


Online copy of ''Good Faith Collaboration''
€”Web-based open content book released under a CC-BY-NC-SA license * at MIT Press *
''Good Faith Collaboration''
in the
Library of Congress The Library of Congress (LOC) is the research library that officially serves the United States Congress and is the ''de facto'' national library of the United States. It is the oldest federal cultural institution in the country. The library ...
Online Catalog :Further reviews:
James Grimmelmann, Good Faith Scholarship, JOTWELL (October 13, 2010) (reviewing Joseph Michael Reagle Jr., Good Faith Collaboration: The Culture of Wikipedia)

Chamberlain,_Susanna._Good_faith_collaboration:_The_culture_of_Wikipedia_[Book_Review
/nowiki>._Communication,_Politics_&_Culture,_Vol._44,_No._2,_2011:_133-134..html" ;"title="ook Review">Chamberlain, Susanna. Good faith collaboration: The culture of Wikipedia [Book Review
/nowiki>. Communication, Politics & Culture, Vol. 44, No. 2, 2011: 133-134.">ook Review">Chamberlain, Susanna. Good faith collaboration: The culture of Wikipedia [Book Review
/nowiki>. Communication, Politics & Culture, Vol. 44, No. 2, 2011: 133-134.
Maceviciute E. (2011). Review of: Reagle, Joseph Michael. Good faith collaboration: the culture of Wikipedia. Cambridge (Mas.), The MIT Press, 2010. Information Research, 16(3)
{{Wikipediahistory Science books Books about Wikipedia 2010 non-fiction books