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An FDA warning letter is an official message from the
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territorie ...
Food and Drug Administration The United States Food and Drug Administration (FDA or US FDA) is a List of United States federal agencies, federal agency of the United States Department of Health and Human Services, Department of Health and Human Services. The FDA is respon ...
(FDA) to a manufacturer or other organization that has violated some rule in a federally regulated activity. The FDA defines an FDA warning letter as:
... a correspondence that notifies regulated industry about violations that FDA has documented during its
inspections An inspection is, most generally, an organized examination or formal evaluation exercise. In engineering activities inspection involves the measurements, tests, and gauges applied to certain characteristics in regard to an object or activity ...
or investigations. Typically, a Warning Letter notifies a responsible individual or firm that the Agency considers one or more products, practices, processes, or other activities to be in violation of the
Federal Food, Drug, and Cosmetic Act The United States Federal Food, Drug, and Cosmetic Act (abbreviated as FFDCA, FDCA, or FD&C) is a set of laws passed by the United States Congress in 1938 giving authority to the U.S. Food and Drug Administration (FDA) to oversee the safety of f ...
(the Act), its implementing regulations and other federal statutes. Warning Letters should only be issued for violations of regulatory significance, i.e., those that may actually lead to an enforcement action if the documented violations are not promptly and adequately corrected. A Warning Letter is one of the Agency's principal means of achieving prompt voluntary compliance with the Act.
While the FDA generally determines violations through its own inspections, they can also issue one based on evidence from state personnel.''FDA'': Regulatory Procedures Manual, "4-3 - Use of State Evidence for FDA Warning Letters and Untitled Letters"
Accessed 6 July 2010.
The FDA considers a warning letter informal and advisory. It communicates the agency's position on a matter, but does not commit the FDA to an enforcement action. For that reason, the FDA does not consider a warning letter a final action on which it can be sued.
Accessed 6 July 2010.
The FDA expects most individuals, firms, and government establishments to voluntarily comply with the law. When the FDA observes a deviation from acceptable practice, they give the organization an opportunity to take voluntary and prompt
corrective action Corrective and preventive action (CAPA or simply corrective action) consists of improvements to an organization's processes taken to eliminate causes of non-conformities or other undesirable situations. It is usually a set of actions, laws or regu ...
before initiating an enforcement action. A step in this process, depending on the nature of the violation, is to issue a warning letter, which also establishes ''prior notice.'' The agency has a computer application called the Compliance Management System (CMS, or MARC-CMS).) that district offices use to electronically submit warning letter recommendations to FDA Centers. All district office must use the CMS to submit the warning letter recommendation, the
Form FDA 483 The U.S. Food and Drug Administration (FDA) is authorized to perform inspections under the Federal Food, Drug, and Cosmetic Act, Sec. 704 (21 USC §374) "Factory Inspection". Form FDA 483, "Inspectional Observations," is a form used by the FDA to d ...
that supports the alleged violations, the Establishment Inspection Report (EIR), and any written response from the firm.


Contents

The elements listed below are common to warning letters:


Title

The warning letter must have the words "WARNING LETTER" at the top.


Delivery

The warning letter is sent in a way that ensures overnight delivery and receipt (e.g.,
return receipt In email, a return receipt is an acknowledgment by the recipient's email client to the sender of receipt of an email message. What acknowledgment, if any, is sent by the recipient to the sender is dependent on the email software of the recipient. ...
requested,
FedEx FedEx Corporation, formerly Federal Express Corporation and later FDX Corporation, is an American multinational conglomerate holding company focused on transportation, e-commerce and business services based in Memphis, Tennessee. The name "Fe ...
) is documented. The delivery mode is stated on the Warning Letter.


Addressees

The FDA addresses the warning letter to the highest known official in the firm that owns the inspected facility, and sends a copy to the highest known official at the specific inspected facility. If the FDA expects a separate response from other officials, they may included their addressees. Districts routinely provide copies of warning letters to appropriate state agencies using suitable notations (e.g., cc, or copy sent to) in the letter, and identifying each person by name, title, and, if appropriate, address.


Inspection details

The warning letter includes the inspection dates and a description of the violating condition, practice, or product in brief but sufficient detail to provide the respondent the opportunity to correct the matter. It cites the section of the law and, where applicable, the regulation violated. Unlike the
Form FDA 483 The U.S. Food and Drug Administration (FDA) is authorized to perform inspections under the Federal Food, Drug, and Cosmetic Act, Sec. 704 (21 USC §374) "Factory Inspection". Form FDA 483, "Inspectional Observations," is a form used by the FDA to d ...
, the warning letter cites regulatory references for each violation.


Promised corrections

The warning letter acknowledges corrections promised during the inspection, or that the organization provides to the district in a written response.


Response request

The Warning Letter requests corrections and a written response within a specific period after receipt of the letter—usually fifteen working days. The district, at its discretion, may offer the recipient an opportunity to discuss the letter with district officials or, when appropriate, with center officials.


Warning statement

The Warning Letter includes a statement that warns that failure to promptly correct the matter may result in an FDA enforcement action without further notice. It may include examples of such actions, but makes no commitment that the FDA will take these actions.


Impact

A drug warning letter (except those issued to institutional review boards (IRBs),
clinical investigator A clinical investigator involved in a clinical trial is responsible for ensuring that an investigation is conducted according to the signed investigator statement, the investigational plan, and applicable regulations; for protecting the rights, safe ...
s, sponsors, and clinical trial monitors) includes a statement of implications for the award of federal contracts. If current good manufacturing practice (cGMP) violations are cited, it adds a statement regarding the potential impact on requests for approval of export certificates and drug applications.


Additional impact for device manufacturers

Device Warning Letters (except those issued to IRBs, clinical investigators, sponsors, and monitors involved in clinical trials) include the notice, "Federal agencies are advised of all Warning Letters about devices so that they may take this information into account when considering the award of contracts." Warning letters that include cGMP violations include the statement:
Additionally, premarket approval applications for Class III devices to which the Quality System regulation deviations are reasonably related will not be approved until the violations have been corrected. Requests for Certificates to Foreign Governments will not be granted until the violations related to the subject devices have been corrected.


Instructions for the response

The Warning Letter provides instructions, as appropriate, stating that the organization's response must include: :# "each step that has been or will be taken to completely correct the current violations and to prevent similar violations; :# the time within which correction will be completed; :# any reason the corrective action has not been completed within the response time; and, :# any documentation necessary to show that correction has been achieved."


Response recipient identification

The Warning Letter specifies a designated district or center official to whom the organization must address their response.


Issuer

The Warning Letter identifies the entity that issued it—the district director, division director, or higher agency official.


Standardized closing text

For drug Warning Letters, the information in the above sections 1.6-1.8 and 1.10 is in closing paragraphs as follows (bold type indicates optional/alternative language to be used as appropriate):


Criteria that prevent issuance of a warning letter

Ongoing or promised corrective actions generally do not prevent the FDA from issuing a warning letter, though a written promise to take prompt corrective action, in the right context, can result in them deciding not to issue one. Potentially influencing factors include: :* "The firm's compliance history, e.g., a history of serious violations, or failure to prevent the recurrence of violations; :* "The nature of the violation, e.g., a violation that the firm was aware of (was evident or discovered) but failed to correct; :* "The risk associated with the product and the impact of the violations on such risk; :* "The overall adequacy of the firm's corrective action and whether the corrective action addresses the specific violations, related violations, related products or facilities, and contains provisions for monitoring and review to ensure effectiveness and prevent recurrence; :* "Whether documentation of the corrective action was provided to enable the agency to undertake an informed evaluation; :* "Whether the timeframe for the corrective action is appropriate and whether actual progress has been made in accordance with the timeframe; and, :* "Whether the corrective action taken ensures sustained compliance with the law or regulations. In the case of Warning Letters being considered for products offered for sale through internet web sites, corrective action to remove claims or inactivate the website is easily reversible, and should be carefully considered, along with the other factors above, in determining whether or not to issue a Warning Letter. Warning Letters for, or involving, internet web sites should be issued in as close proximity as possible to the time when the claims were last observed, and reference to the date on which the claims were observed should be included in the letter." Also, the agency usually doesn't issue a Warning Letter if they find the organization has implemented actions that corrected the violations that would have supported the Warning Letter. District offices do not recommend a Warning Letter as a follow-up to a preapproval inspection (PAI) for pending drug or device applications (
ANDA Anda or ANDA may refer to: Places China *Anda, Heilongjiang, a city in Heilongjiang, China *Anda railway station, a railway station in Anda, China Iran *Anda, Iran, a village in Fars Province, Iran Norway *Anda, Norway, an island in Øksnes mun ...
s, NDAs, BLAs) if the firm markets no other FDA-regulated products. However, if the firm does market other FDA-regulated products and the issue(s) affect marketed products—or the inspection extended to marketed products included on the FDA 483, then they may issue a Warning Letter These include the following statement: "Due to the deficiencies listed on the attached FDA 483 we are recommending to the center that approval of the _____ application be withheld."


Center review

Warning letters with the following violations must be reviewed by their respective FDA Center (e.g., CDER): :# "All
labeling Labelling or using a label is describing someone or something in a word or short phrase. For example, the label "criminal" may be used to describe someone who has broken a law. Labelling theory is a theory in sociology which ascribes labelling ...
violations - except where specific guidance has been provided, e.g., Compliance Programs, Compliance Policy Guides, and Drug Health Fraud Bulletins; :#
Computer application A computer is a machine that can be programmed to carry out sequences of arithmetic or logical operations (computation) automatically. Modern digital electronic computers can perform generic sets of operations known as programs. These progra ...
and
software Software is a set of computer programs and associated documentation and data. This is in contrast to hardware, from which the system is built and which actually performs the work. At the lowest programming level, executable code consists ...
violations; :# Bioresearch Monitoring Program violations; and :# Product
advertising Advertising is the practice and techniques employed to bring attention to a product or service. Advertising aims to put a product or service in the spotlight in hopes of drawing it attention from consumers. It is typically used to promote a ...
violations." CDER requires their review for additional types of violations, which are: :# "New drug charges - including unapproved changes in processes or
formulations Formulation is a term used in various senses in various applications, both the material and the abstract or formal. Its fundamental meaning is the putting together of components in appropriate relationships or structures, according to a formul ...
and recommendations to withhold approvals of applications or supplements; :# Adverse drug experience reporting violations; :# Novel and unusual
tamper-evident Tamper-evident describes a device or process that makes unauthorized access to the protected object easily detected. Seals, markings, or other techniques may be tamper indicating. Tampering Tampering involves the deliberate altering or adultera ...
packaging violations; :#
Prescription Drug Marketing Act {{Regulation of therapeutic goods in the United States The Prescription Drug Marketing Act (PDMA) of 1987 (P.L. 100-293, 102 Stat. 95) is a law of the United States federal government. It establishes legal safeguards for prescription drug distri ...
violations; :# Investigational drug use violations; :# CGMP charges involving active pharmaceutical ingredients and other drug component manufacturing deficiencies; :# CGMP charges involving all
dosage forms Dosage forms (also called unit doses) are pharmaceutical drug products in the form in which they are marketed for use, with a specific mixture of active ingredients and inactive components (excipients), in a particular configuration (such as a cap ...
, including medical gases; :# CGMP charges involving inspections of facilities for
therapeutic A therapy or medical treatment (often abbreviated tx, Tx, or Tx) is the attempted remediation of a health problem, usually following a medical diagnosis. As a rule, each therapy has indications and contraindications. There are many different ...
biologic products regulated by CDER; and :# Pharmacy compounding issues."
CBER The Center for Biologics Evaluation and Research (CBER) is one of six main centers for the U.S. Food and Drug Administration (FDA), which is a part of the U.S. Department of Health and Human Services. The current Director of CBER is Peter Marks ...
requires their review if these violations are being reported: :# "
Donor A donor in general is a person, organization or government which donates something voluntarily. The term is usually used to represent a form of pure altruism, but is sometimes used when the payment for a service is recognized by all parties as rep ...
re-entry violations (e.g.,
HBsAg HBsAg (also known as the Australia antigen) is the surface antigen of the hepatitis B virus (HBV). Its presence in blood indicates current hepatitis B infection. Structure and function The viral envelope of an enveloped virus has different sur ...
, anti-
HIV-1 The subtypes of HIV include two major types, HIV type 1 (HIV-1) and HIV type 2 (HIV-2). HIV-1 is related to viruses found in chimpanzees and gorillas living in western Africa, while HIV-2 viruses are related to viruses found in the sooty mangabey ...
); :# ertainViolations relating to drug CGMP ... ; :# Violative inspections of federal government agencies; :# Violative inspections of Team Biologics (Core Team) facilities for biologic products regulated by CBER; :# ertain Viral marker test run deficiencies ... ; :# ertainViolations in areas where specific guidance has not been provided ... ; :# Violations relating to
HIV The human immunodeficiency viruses (HIV) are two species of ''Lentivirus'' (a subgroup of retrovirus) that infect humans. Over time, they cause acquired immunodeficiency syndrome (AIDS), a condition in which progressive failure of the immune ...
and HCV lookback; and :# Violative inspections of manufacturers of
human cell There are many different types of cells in the human body. Cells derived primarily from endoderm Exocrine secretory epithelial cells * Brunner's gland cell in duodenum (enzymes and alkaline mucus) *Insulated goblet cell of respiratory and ...
, tissue, and cellular and tissue-based products (HCT/Ps)." Refer to the FDA'
Regulatory Procedures Manual, section 4-1 - "WARNING LETTERS"
for details on the above criteria, and for additional criteria pertaining to these Centers:
CDRH The Center for Devices and Radiological Health (CDRH) is the branch of the United States Food and Drug Administration (FDA) responsible for the premarket approval of all medical devices, as well as overseeing the manufacturing, performance and safe ...
, CVM, and CFSAN.


Lead center

When the issues in a Warning Letter require review by more than one center, the agency designates a ''lead center.'' The lead center is responsible for communication with other involved centers, the district, and the FDA's Office of Chief Counsel (OCC). The lead center is responsible for bringing the Warning Letter through the review process, including the review and incorporation of comments as appropriate from the other involved entities.


OCC review

Deputy Secretary of the
Department of Health and Human Services The United States Department of Health and Human Services (HHS) is a cabinet-level executive branch department of the U.S. federal government created to protect the health of all Americans and providing essential human services. Its motto is " ...
directed on November 29, 2001, that the FDA submit all Warning Letters to the OCC before they issue them so the OCC can review them for legal sufficiency and consistency with Agency policy. The OCC has 15 working days to complete its review. If the OCC fails to make a timely response to Direct Reference Warning Letters and those issued as a result of foreign inspections, the District or Center may presume concurrence and send the Warning Letter out without additional OCC input.''FDA'': Regulatory Procedures Manual, "Exhibit 4-1 Procedures for Clearing FDA Warning Letters and Untitled Letters"
Accessed 6 July 2010.


Follow up inspections

For a CBER warning letter, the agency schedules a follow-up inspection for approximately 30 days after they receive the warning letter response to determine the adequacy of reported corrective actions. If the firm has made no corrective action or has failed to respond, the district considers suitable follow-up. During subsequent inspection, FDA investigators must verify overall completeness and effectiveness of corrective actions. The timing of a subsequent investigation can be expedited or routine, as determined by the issuing office. Should violations be observed during a subsequent
inspection An inspection is, most generally, an organized examination or formal evaluation exercise. In engineering activities inspection involves the measurements, tests, and gauges applied to certain characteristics in regard to an object or activity. ...
or through other means, enforcement action(s) may be taken without further notice.''FDA'': Inspections, Compliance, Enforcement, and Criminal Investigations, "Warning Letter Close-Out Letter Program".
Accessed 1 January 2017.
Additional enforcement actions (sequential or concurrent) available to the FDA to achieve correction are
product recall A product recall is a request from a manufacturer to return a product after the discovery of safety issues or product defects that might endanger the consumer or put the maker/seller at risk of legal action. The recall is an effort to limit ruin ...
,
seizure An epileptic seizure, informally known as a seizure, is a period of symptoms due to abnormally excessive or synchronous neuronal activity in the brain. Outward effects vary from uncontrolled shaking movements involving much of the body with los ...
,
injunction An injunction is a legal and equitable remedy in the form of a special court order that compels a party to do or refrain from specific acts. ("The court of appeals ... has exclusive jurisdiction to enjoin, set aside, suspend (in whole or in pa ...
,
administrative detention Administrative detention is arrest and detention of individuals by the state without trial. A number of jurisdictions claim that it is done for security reasons. Many countries claim to use administrative detention as a means to combat terrorism ...
, civil money penalties or prosecution.


Special types of warning letters


Joint warning letters

The FDA and the
Federal Trade Commission The Federal Trade Commission (FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) antitrust law and the promotion of consumer protection. The FTC shares jurisdiction ov ...
issued their first joint Warning Letter on October 15, 2009 to a web site that was marketing
fraudulent In law, fraud is intentional deception to secure unfair or unlawful gain, or to deprive a victim of a legal right. Fraud can violate civil law (e.g., a fraud victim may sue the fraud perpetrator to avoid the fraud or recover monetary compensa ...
supplements.


Cyber warning letters

"
Cyber Cyber may refer to: Computing and the Internet * ''Cyber-'', from cybernetics, a transdisciplinary approach for exploring regulatory and purposive systems Crime and security * Cyber crime, crime that involves computers and networks ** Conventi ...
" Warning Letters are Warning Letters the FDA sends via the
Internet The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a '' network of networks'' that consists of private, pub ...
to web sites that offer online
prescription drug A prescription drug (also prescription medication or prescription medicine) is a pharmaceutical drug that legally requires a medical prescription to be dispensed. In contrast, over-the-counter drugs can be obtained without a prescription. The rea ...
s that may be illegal. These letters warn that they may be engaged in illegal activities, and informs them of the laws that govern prescription drug sales.''FDA'': Warning Letters and Notice of Violation Letters to Pharmaceutical Companies.
Accessed 6 July 2010.


Alternatives to warning letters

There is no legal requirement that the FDA warn individuals or firms that they are violating a law before taking enforcement action, so a warning letter is not a required prerequisite to enforcement action. The FDA further asserts that there are egregious circumstances when issuing a Warning Letter is not appropriate, and it will then take immediate enforcement action. These include: :# The violation reflects a pattern of conduct of a substantially similar nature during which time the individual and/or firm has been notified of violation; :# The violation is intentional or flagrant; :# The violation presents a reasonable possibility of injury or death; :# The violations are intentional and willful acts that once having occurred cannot be retracted. Also, such a
felony A felony is traditionally considered a crime of high seriousness, whereas a misdemeanor is regarded as less serious. The term "felony" originated from English common law (from the French medieval word "félonie") to describe an offense that resu ...
violation does not require prior notice. Therefore, Title 18 U.S.C. 1001 violations are not suitable for inclusion in Warning Letters; and, :# When adequate notice has been given by other means and the violations have not been corrected, or are continuing. In certain situations, the agency may take other actions instead of, or concurrent with, a Warning Letter. For example: :# The product is
adulterated An adulterant is caused by the act of adulteration, a practice of secretly mixing a substance with another. Typical substances that are adulterated include but are not limited to food, cosmetics, pharmaceuticals, fuel, or other chemicals, th ...
under Section 402(a)(3) or 402(a)(4) of the Act; :# There is a violation of cGMP; :# The product contains illegal
pesticide residue Pesticide residue refers to the pesticides that may remain on or in food after they are applied to food crops. The maximum allowable levels of these residues in foods are often stipulated by regulatory bodies in many countries. Regulations such as ...
s; or :# The product shows short contents, subpotency, or superpotency.


Warning letter close-out letter

After the FDA completes an evaluation of corrective actions via a follow-up inspection, it may issue a so-called warning letter close-out letter if the FDA's evaluation shows that the firm has taken corrective action to address the violations contained in the warning letter. This procedure applies to warning letters issued on or after September 1, 2009.


Public access to warning letters

Warning letters are available under the
Freedom of Information Freedom of information is freedom of a person or people to publish and consume information. Access to information is the ability for an individual to seek, receive and impart information effectively. This sometimes includes "scientific, indigeno ...
(FOI) Office. Published letters are redacted or edited to remove
confidential information Confidentiality involves a set of rules or a promise usually executed through confidentiality agreements that limits the access or places restrictions on certain types of information. Legal confidentiality By law, lawyers are often required ...
. Redacted copies do not include "bcc" information, or the "credit page" related to drafting sequence, etc. It is important that third parties reading Warning Letters understand that matters that FDA Warning Letters describe may have been subject to subsequent interaction between the FDA and the recipient that may have changed the regulatory status of the issues discussed. (See the "External links" section below for electronic access to Warning Letters.) The
Freedom of Information Act Freedom of Information Act may refer to the following legislations in different jurisdictions which mandate the national government to disclose certain data to the general public upon request: * Freedom of Information Act 1982, the Australian act * ...
(FOIA) requires that publicly accessible "electronic
reading room Reading room may refer to: * Reference library * British Museum Reading Room * Christian Science Reading Room image:5054_christian-science-reading-room-e.jpg, 400px, A typical storefront Christian Science Reading Room on the main street of a subu ...
s" with agency FOIA response materials and other information be routinely available to the public, with electronic search and indexing features.''FDA'': Freedom of Information
Accessed 6 July 2010.
Members of the public can visit the FDA Public Reading Room in person at 5600 Fishers Lane, Rockville, Maryland.


References

{{Reflist


External links





(warning letters issued by the Division of Drug Marketing, Advertising, and Communications and by Headquarters)
''FDA'': FDA's Electronic Reading Room - Warning Letters




Food and Drug Administration