Effortel SA is a Mobile Virtual Network Enabler (MVNE) providing a platform-based transaction processing and management services for Mobile Virtual Network Operators (MVNO), and acts as an MVNO itself in partnership with Carrefour. MVNE Services: * voice, *

SMS Short Message/Messaging Service, commonly abbreviated as SMS, is a text messaging service component of most telephone, Internet and mobile device systems. It uses standardized communication protocols that let mobile devices exchange short text ...

, *

roaming Roaming is a wireless telecommunication term typically used with mobile devices, such as mobile phones. It refers to a mobile phone being used outside the range of its native network and connecting to another available cell network. Technical ...

, *

voicemail A voicemail system (also known as voice message or voice bank) is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to ind ...

, * billing and invoicing, * payment handling, *

financial reporting Financial statements (or financial reports) are formal records of the financial activities and position of a business, person, or other entity. Relevant financial information is presented in a structured manner and in a form which is easy to un ...

, * sales and marketing, * customer care and self-care support.Effortel SA
Business Week The subsidiary Effortel Technologies provides MVNE services to Effortel subsidiaries and to other MVNOs and MNOs. Effortel Technologies are headquartered in Brussels, Belgium, and employs 60 people. Effortel is offering technical solution that is designed taking into consideration

CAPEX Capital expenditure or capital expense (capex or CAPEX) is the money an organization or corporate entity spends to buy, maintain, or improve its fixed assets, such as buildings, vehicles, equipment, or land. It is considered a capital expenditure ...

and OPEX cost controls: * Single and centrally managed platform; * Integrated and able to support numerous Mobile Network Operators across the globe; * Each MVNO can have its own service logic, tariffs, setup and processes.

Projects

Effortel is operating its own MVNO in partnership with an international

retailer Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholesaler, and t ...

Carrefour in 4 countries. Projects sequence: * Carrefour Mobile (Belgium), launched in February 2006, network Base (KPN); * Uno Mobile (Italy), launched in June 2007, network

Vodafone Italia Vodafone Italia S.p.A. (formerly Vodafone Omnitel N.V.) is an Italian telephone company, subsidiary of Vodafone Group Plc. It has 30,153,000 mobile phone customers and 3,182,000 fixed phone lines, with respectively a market share of 28.5% and ...

; * Carrefour Mova (Poland), launched in April 2008, network Polkomtel; * Carrefour Telecom (Taiwan), launched in November 2008, network Chunghwa Telecom.Effortel.com
/ref> Effortel Technologies is also serving four other MVNOs - Daily Telecom and Optima in Italy, FM Group Mobile in Poland, and Samatel in Oman.http://www.slideshare.net/Effortel/effortel-mvno-services-2010
/ref> Total number of Effortel customers is over 1 million.

Platform Architecture

Effortel Technologies platform provides the elements required for technical operation of MVNO - real time billing for both prepaid and

postpaid The postpaid mobile phone is a mobile phone for which service is provided by a prior arrangement with a mobile network operator. The user in this situation is billed after the fact according to their use of mobile services at the end of each mont ...

, reporting, monitoring, invoicing, dunning, reconciliation, order management, Subscriber Identity Module management, Mobile number portability support,

Customer relationship management Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM systems compile data from a ra ...

, web self-care. Effortel Technologies owns

Point of sale The point of sale (POS) or point of purchase (POP) is the time and place at which a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice f ...

tools, enabling full POS-based postpaid signup process - ID check, number choosing, credit check, document management. The platform can work with GSM,

UMTS The Universal Mobile Telecommunications System (UMTS) is a third generation mobile cellular system for networks based on the GSM standard. Developed and maintained by the 3GPP (3rd Generation Partnership Project), UMTS is a component of the Inte ...

, CDMA,

WiMax Worldwide Interoperability for Microwave Access (WiMAX) is a family of wireless broadband communication standards based on the IEEE 802.16 set of standards, which provide physical layer (PHY) and media access control (MAC) options. The WiMAX ...

networks and is compliant with

ETSI The European Telecommunications Standards Institute (ETSI) is an independent, not-for-profit, standardization organization in the field of information and communications. ETSI supports the development and testing of global technical standard ...

and NEBS standards.http://www.slideshare.net/Effortel/effortel-conference-presentation-2010-2949695
/ref> The platform is open in terms of 3rd party integrations over web

API An application programming interface (API) is a way for two or more computer programs to communicate with each other. It is a type of software Interface (computing), interface, offering a service to other pieces of software. A document or standa ...

’s or

SOAP Soap is a salt of a fatty acid used in a variety of cleansing and lubricating products. In a domestic setting, soaps are surfactants usually used for washing, bathing, and other types of housekeeping. In industrial settings, soaps are use ...

XML Extensible Markup Language (XML) is a markup language and file format for storing, transmitting, and reconstructing arbitrary data. It defines a set of rules for encoding documents in a format that is both human-readable and machine-readable. T ...

. The platform is hosted in Level3 top-security hosting facility in Brussels, Belgium.

Network Architecture: Integration with Mobile Network Operators

Effortel Technologies platform is integrated with 6 mobile operators: KPN in Belgium,

Vodafone Vodafone Group Public limited company, plc () is a British Multinational corporation, multinational Telephone company, telecommunications company. Its registered office and Headquarters, global headquarters are in Newbury, Berkshire, England. It ...

in Italy, Polkomtel in Poland, Chunghwa Telecom in Taiwan,

Nawras Ooredoo Oman (formerly Nawras) is an Omani telecommunications company owned by Ooredoo (formerly the Qtel Group). It is the Sultanate’s first privately owned telecommunications company, and serves two million customers as of August 2010. It se ...

in Oman and

Bouygues Bouygues S.A. () is a French industrial group headquartered in the 8th arrondissement of Paris, 8th arrondissement of Paris, France. Bouygues is listed on the Euronext, Euronext Paris exchange and is a blue chip (stock market), blue chip in the C ...

in France. The platform in Brussels is performing call control functions over SS7 signaling. Subscriber accounts, balances, data, call records are held and managed on the platform in Brussels.

IVR Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telecommunications, IVR allows customers to interact ...

and

Voicemail A voicemail system (also known as voice message or voice bank) is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to ind ...

systems are installed locally to avoid high- bandwidth voice traffic between the platform in Belgium and MVNOs in other countries. Effortel is able to launch MVNO in approximately 6 months. Currently the platform has been integrated with networks built on elements from Nokia Siemens,

Ericsson (lit. "Telephone Stock Company of LM Ericsson"), commonly known as Ericsson, is a Swedish multinational networking and telecommunications company headquartered in Stockholm. The company sells infrastructure, software, and services in informat ...

Motorola Motorola, Inc. () was an American Multinational corporation, multinational telecommunications company based in Schaumburg, Illinois, United States. After having lost $4.3 billion from 2007 to 2009, the company split into two independent p ...

Huawei Huawei Technologies Co., Ltd. ( ; ) is a Chinese multinational technology corporation headquartered in Shenzhen, Guangdong, China. It designs, develops, produces and sells telecommunications equipment, consumer electronics and various smar ...

References

External links

*{{Official website, http://www.effortel.com Companies based in Brussels Telecommunications companies of Poland Companies of Italy