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Eat'n Park is a
restaurant A restaurant is a business that prepares and serves food and drinks to customers. Meals are generally served and eaten on the premises, but many restaurants also offer take-out and food delivery services. Restaurants vary greatly in appearan ...
chain based in
Homestead Homestead may refer to: *Homestead (buildings), a farmhouse and its adjacent outbuildings; by extension, it can mean any small cluster of houses *Homestead (unit), a unit of measurement equal to 160 acres *Homestead principle, a legal concept th ...
,
Pennsylvania Pennsylvania (; ( Pennsylvania Dutch: )), officially the Commonwealth of Pennsylvania, is a state spanning the Mid-Atlantic, Northeastern, Appalachian, and Great Lakes regions of the United States. It borders Delaware to its southeast, ...
, with 59 locations in
Ohio Ohio () is a state in the Midwestern region of the United States. Of the fifty U.S. states, it is the 34th-largest by area, and with a population of nearly 11.8 million, is the seventh-most populous and tenth-most densely populated. The sta ...
,
Pennsylvania Pennsylvania (; ( Pennsylvania Dutch: )), officially the Commonwealth of Pennsylvania, is a state spanning the Mid-Atlantic, Northeastern, Appalachian, and Great Lakes regions of the United States. It borders Delaware to its southeast, ...
, and
West Virginia West Virginia is a state in the Appalachian, Mid-Atlantic and Southeastern regions of the United States.The Census Bureau and the Association of American Geographers classify West Virginia as part of the Southern United States while the Bur ...
. The chain is known for its Smiley Cookies and has adopted the motto, "the place for smiles".


History

In the late 1940s, Larry Hatch and Bill Peters were supervisors at Isaly's Restaurants in Pittsburgh. On a trip to Cincinnati, Hatch was impressed seeing the
Frisch's Big Boy Frisch's Big Boy is a regional Big Boy restaurant chain with headquarters in Cincinnati, Ohio. For many years a Big Boy franchisee, in 2001, Frisch's became the exclusive owner of the Big Boy trademark in Indiana, Kentucky, and most of Ohio and ...
Drive In operation. He and Peters contacted Big Boy founder Bob Wian, reaching a 25-year
agreement Agreement may refer to: Agreements between people and organizations * Gentlemen's agreement, not enforceable by law * Trade agreement, between countries * Consensus, a decision-making process * Contract, enforceable in a court of law ** Meeting o ...
to operate Big Boy Restaurants in the Pittsburgh area, which would be called Eat'n Park. Eat'n Park launched on June 5, 1949, when Hatch and Peters opened a 13-stall drive-in restaurant on Saw Mill Run Boulevard in the Overbrook neighborhood of
Pittsburgh Pittsburgh ( ) is a city in the Commonwealth (U.S. state), Commonwealth of Pennsylvania, United States, and the county seat of Allegheny County, Pennsylvania, Allegheny County. It is the most populous city in both Allegheny County and Wester ...
. Advertised as "Pittsburgh's First Modern Eat-in-your-Car Food Service" this location was serviced by 10
carhop A carhop is a waiter or waitress who brings fast food to people in their cars at drive-in restaurants. Carhops usually work on foot but sometimes use roller skates, as depicted in movies such as ''American Graffiti'' and television shows such as ...
s. Four months later, a second unit opened in Pittsburgh, by 1956: 11 units, 1960: 27 units, 1965: 30 units, and by 1973: 40 Eat'n Park locations. After leaving Big Boy, the chain entered Ohio and West Virginia, and eventually grew to over 75 restaurants. In 2017, there are 69 Eat'n Park restaurants operating. Eat'n Park's early success had a direct impact on what would become the
signature dish A signature dish is a recipe that identifies an individual chef or restaurant. Ideally it should be unique and allow an informed gastronome to name the chef in a blind tasting. It can be thought of as the culinary equivalent of an artist finding ...
at
McDonald's McDonald's Corporation is an American Multinational corporation, multinational fast food chain store, chain, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. They rechri ...
. Jim Delligatti, the Pittsburgh-area franchisee for McDonald's and one of
Ray Kroc Raymond Albert Kroc (October 5, 1902 â€“ January 14, 1984) was an American businessman. He purchased the fast food company McDonald's in 1961 and was its CEO from 1967 to 1973. Kroc is credited with the global expansion of McDonald's, turnin ...
's earliest franchisees, invented what eventually became the
Big Mac The Big Mac is a hamburger sold by the international fast food restaurant chain McDonald's. It was introduced in the Greater Pittsburgh Region, Greater Pittsburgh area in 1967 and across the United States in 1968. It is one of the company's fl ...
in the kitchen of Delligatti's first McDonald's franchise, located on McKnight Road in suburban Ross Township before debuting at the McDonald's owned by Delligatti in
Uniontown, Pennsylvania Uniontown is a city in Fayette County, Pennsylvania, United States, southeast of Pittsburgh and part of the Greater Pittsburgh Region. The population was 10,372 at the 2010 census, down from 12,422 at the 2000 census. It is the county seat and ...
, on April 22, 1967, selling for . It was designed to compete with the Big Boy hamburger Eat'n Park was offering at the time. In 1974, Eat'n Park allowed their 25-year Big Boy franchise agreement to expire. This was publicly attributed to discontinuation of car hop servicewhich ended in 1971but it was largely motivated by the end of $1 per year licensing fee Eat'n Park enjoyed. As a result, the Big Boy hamburger was renamed the Superburger. The non-renewal of the Big Boy agreement eventually allowed Eat'n Park to expand into areas licensed to other Big Boy franchises. Eat'n Park expanded into
Northeast Ohio The region Northeast Ohio, in the US state of Ohio, in its most expansive usage contains six metropolitan areas ( Cleveland–Elyria, Akron, Canton–Massillon, Youngstown–Warren, Mansfield, and Weirton–Steubenville) along with eight m ...
including
Greater Cleveland The Cleveland metropolitan area, or Greater Cleveland as it is more commonly known, is the metropolitan area surrounding the city of Cleveland in Northeast Ohio, United States. According to the 2020 United States Census results, the five-county ...
,
Akron Akron () is the fifth-largest city in the U.S. state of Ohio and is the county seat of Summit County. It is located on the western edge of the Glaciated Allegheny Plateau, about south of downtown Cleveland. As of the 2020 Census, the city prop ...
and
Youngstown Youngstown is a city in the U.S. state of Ohio, and the largest city and county seat of Mahoning County. At the 2020 census, Youngstown had a city population of 60,068. It is a principal city of the Youngstown–Warren metropolitan area, which ...
, and into
West Virginia West Virginia is a state in the Appalachian, Mid-Atlantic and Southeastern regions of the United States.The Census Bureau and the Association of American Geographers classify West Virginia as part of the Southern United States while the Bur ...
: first Morgantown, followed by Clarksburg and Wheeling. (In 1977, Big Boy reassigned the Pittsburgh territory to Wheeling-based Elby's Big Boy. Sold to Elias Brothers Big Boy in 1986, the Elby's locations closed in 2000 when Elias Brothers faced bankruptcy, the rights now owned by Big Boy Restaurant Group. The closest Big Boy restaurants operate in
Greater Cleveland The Cleveland metropolitan area, or Greater Cleveland as it is more commonly known, is the metropolitan area surrounding the city of Cleveland in Northeast Ohio, United States. According to the 2020 United States Census results, the five-county ...
and Frisch's Big Boy restaurants in
Heath A heath () is a shrubland habitat found mainly on free-draining infertile, acidic soils and characterised by open, low-growing woody vegetation. Moorland is generally related to high-ground heaths with—especially in Great Britain—a cooler ...
and Lancaster, both near
Columbus Columbus is a Latinized version of the Italian surname "''Colombo''". It most commonly refers to: * Christopher Columbus (1451-1506), the Italian explorer * Columbus, Ohio, capital of the U.S. state of Ohio Columbus may also refer to: Places ...
. In Morgantown and Clarksburg, Eat'n Park competes with fellow former Big Boy franchisee
Shoney's Shoney's is an American restaurant chain headquartered in Nashville, Tennessee. It operates restaurants in 17 states, primarily in the Southern United States, South with additional locations in the Midwest and lower Mid-Atlantic states. Founder ...
. The company launched its signature Smiley Cookie in 1986 to coincide with adding a
bakery A bakery is an establishment that produces and sells flour-based food baked in an oven such as bread, cookies, cakes, donuts, pastries, and pies. Some retail bakeries are also categorized as cafés, serving coffee and tea to customers who ...
to its locations. The Smiley Cookie came from Warner's Bakery, a small bakery in Titusville, Pennsylvania. The Smiley Cookie would become so popular that it would eventually be added to its logo and would spawn the "Frownie" brownie from rival Kings Family Restaurants, which would be controversially discontinued in 2015 after Kings was sold to a private equity firm. Eat'n Park filed several lawsuits against companies outside the restaurants' operating area to enforce its trademark on the Smiley Cookie. In 2011, Eat'n Park was awarded the Achievement of Excellence award from the
American Culinary Federation The American Culinary Federation (ACF) was established in 1929 in New York City and is the largest professional chefs' organization in North America. It was the progeny of the combined visions of three chefs' associations in New York City, the Socià ...
. Since 2013, Eat'n Park has been a sponsor of the
YouTube YouTube is a global online video platform, online video sharing and social media, social media platform headquartered in San Bruno, California. It was launched on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim. It is owned by ...
series '' Pittsburgh Dad''.


Former locations

While Eat'n Park currently serves western
Pennsylvania Pennsylvania (; ( Pennsylvania Dutch: )), officially the Commonwealth of Pennsylvania, is a state spanning the Mid-Atlantic, Northeastern, Appalachian, and Great Lakes regions of the United States. It borders Delaware to its southeast, ...
, eastern
Ohio Ohio () is a state in the Midwestern region of the United States. Of the fifty U.S. states, it is the 34th-largest by area, and with a population of nearly 11.8 million, is the seventh-most populous and tenth-most densely populated. The sta ...
and northern
West Virginia West Virginia is a state in the Appalachian, Mid-Atlantic and Southeastern regions of the United States.The Census Bureau and the Association of American Geographers classify West Virginia as part of the Southern United States while the Bur ...
, the chain also served the
Harrisburg Harrisburg is the capital city of the Pennsylvania, Commonwealth of Pennsylvania, United States, and the county seat of Dauphin County, Pennsylvania, Dauphin County. With a population of 50,135 as of the 2021 census, Harrisburg is the List of c ...
, Lancaster, and
York, Pennsylvania York ( Pennsylvania Dutch: ''Yarrick''), known as the White Rose City (after the symbol of the House of York), is the county seat of York County, Pennsylvania, United States. It is located in the south-central region of the state. The populati ...
markets from the mid-1990s to 2010. At one time having operated five restaurants in the Harrisburg market alone, by 2010 only one remained in Harrisburg, and one each in New Cumberland, Lancaster, and York. In March 2010, the New Cumberland and Lancaster locations were closed and sold, and by October 1, 2010 Eat'n Park closed their last two area restaurantsin York and Harrisburgdue to low sales. On October 4, 2015, Eat'n Park closed one restaurant in
State College, Pennsylvania State College is a home rule municipality in Centre County in the Commonwealth of Pennsylvania. It is a college town, dominated economically, culturally and demographically by the presence of the University Park campus of the Pennsylvania Sta ...
after operating for 24 years due to a decline in sales. On January 17, 2019, Eat'n Park announced it was closing six restaurants due to under-performing sales. Four were in
Greater Cleveland The Cleveland metropolitan area, or Greater Cleveland as it is more commonly known, is the metropolitan area surrounding the city of Cleveland in Northeast Ohio, United States. According to the 2020 United States Census results, the five-county ...
, while the other two were in
Boardman, Ohio Boardman Township is one of the fourteen townships of Mahoning County, Ohio, United States. The population was 40,213 at the 2020 census. A suburb directly south of Youngstown, it is the second largest municipality in the Youngstown–Warren met ...
and
New Castle, Pennsylvania New Castle is a city in Lawrence County, Pennsylvania, United States, and the county seat of Lawrence County. It is northwest of Pittsburgh, and near the Pennsylvania–Ohio border, just southeast of Youngstown, Ohio. As of the 2020 U.S. Census, ...
, both in close proximity to
Youngstown, Ohio Youngstown is a city in the U.S. state of Ohio, and the largest city and county seat of Mahoning County, Ohio, Mahoning County. At the 2020 United States census, 2020 census, Youngstown had a city population of 60,068. It is a principal city of ...
. Eat'n Park will continue to operate its three other Youngstown-area locations. Although this removed the Eat'n Park brand from the Cleveland area, the company continues to operate a Cleveland area Hello Bistro restaurant with plans to open a second unit. On January 27, 2019, Eat'n Park closed one of the two restaurants in
Erie, Pennsylvania Erie (; ) is a city on the south shore of Lake Erie and the county seat of Erie County, Pennsylvania, United States. Erie is the fifth largest city in Pennsylvania and the largest city in Northwestern Pennsylvania with a population of 94,831 a ...
. Having operated for 29 years, the building will be demolished and a
Chick-fil-A Chick-fil-A ( , a Word play, play on the American English pronunciation of "wikt:filet#Pronunciation, filet") is an American fast food restaurant chain which is the country's largest which specializes in chicken sandwiches. Headquartered in Coll ...
restaurant constructed on the site. On June 16, 2019, Eat’n Park in McKees Rocks, Pennsylvania, closed its doors after 53 years. The building was subsequently torn down.


Other concepts

Eat'n Park has been expanding its offerings outside its namesake family restaurants, operating upscale restaurants as well as more casual eating places. The company's most successful concept is Hello Bistro, a
fast casual A fast casual restaurant, found primarily in the United States and Canada, does not offer full table service, but advertises higher quality food than fast food restaurants, with fewer frozen or processed ingredients. It is an intermediate concep ...
chain focused on
millennials Millennials, also known as Generation Y or Gen Y, are the Western demographic cohort following Generation X and preceding Generation Z. Researchers and popular media use the early 1980s as starting birth years and the mid-1990s to early 2000 ...
offering gourmet burgers and salads while keeping its parent company ties to a minimum by offering prepackaged Smiley Cookies and the same brand of
ranch dressing Ranch dressing is an American salad dressing usually made from buttermilk, salt, garlic, onion, mustard, herbs (commonly chives, parsley and dill), and spices (commonly pepper, paprika and ground mustard seed) mixed into a sauce based on ma ...
as the main Eat'n Park chain, but otherwise making no references to Eat'n Park. With six locations, Eat'n Park plans to expand the Hello Bistro concept throughout the
Pittsburgh metropolitan area Greater Pittsburgh is a populous region centered around its largest city and economic hub, Pittsburgh, Pennsylvania. The region encompasses Pittsburgh's urban core county, Allegheny, and six adjacent Pennsylvania counties: Armstrong, Beaver, ...
and potentially into new markets.


Eat'n Park Hospitality Group

Eat'n Park Hospitality Group is a portfolio of foodservice concepts focused on personalized dining and winner of the National Restaurant Association's 2011 Restaurant award.


Smoking

Eat'n Park banned smoking throughout the chain on May 30, 2007, sixteen months before a statewide
smoking ban Smoking bans, or smoke-free laws, are public policies, including criminal laws and occupational safety and health regulations, that prohibit tobacco smoking in certain spaces. The spaces most commonly affected by smoking bans are indoor work ...
was enacted in
Pennsylvania Pennsylvania (; ( Pennsylvania Dutch: )), officially the Commonwealth of Pennsylvania, is a state spanning the Mid-Atlantic, Northeastern, Appalachian, and Great Lakes regions of the United States. It borders Delaware to its southeast, ...
.


Christmas commercial

A Christmas tradition in the Pittsburgh region is the annual airing of an animated Eat'n Park commercial that shows a Christmas star (named Sparkle) struggling to reach the top of a
Christmas tree A Christmas tree is a decorated tree, usually an evergreen conifer, such as a spruce, pine or fir, or an artificial tree of similar appearance, associated with the celebration of Christmas. The custom was further developed in early modern ...
until the tree bends over to help the star up. Released in 1982, in support of a charity at Children's Hospital of Pittsburgh, the commercial became so popular that Eat'n Park has re-aired the ad every year since, starting in late November. Eat'n Park now sells merchandise during the holiday season based on the ad. It is believed to be the longest-running Christmas commercial in the US, longer than national television ads by
Folgers Folgers Coffee is a brand of ground, instant, and single-use pod coffee produced and sold in the United States, with additional distribution in Asia, Canada and Mexico. It forms part of the food and beverage division of The J.M. Smucker Comp ...
,
Hershey's Kisses Hershey's Kisses is a brand of chocolate first produced by the Hershey Company in 1907. The bite-sized pieces of chocolate have a distinctive conical shape, sometimes described as flat-bottomed teardrops. Hershey's Kisses chocolates are wrapped i ...
, and
M&M's M&M's (stylized as m&m's) are multi-colored button-shaped chocolates, each of which has the letter "m" printed in lower case in white on one side, consisting of a candy shell surrounding a filling which varies depending upon the variety of M&M ...
, as well as a regional commercial by the
Pennsylvania Lottery The Pennsylvania Lottery is operated by the Commonwealth of Pennsylvania. The Lottery was created by the Pennsylvania General Assembly on August 26, 1971; two months later, Henry Kaplan was appointed as its first executive director. The Pennsylv ...
. ''Sparkle, the Eat'n Park Star'' was trademarked by Eat'n Park in 1990 but was abandoned two years later.


References


External links

*
Smiley Cookie website
{{Pittsburgh Corporations Economy of the Eastern United States Regional restaurant chains in the United States 1949 establishments in Pennsylvania Restaurants established in 1949 Big Boy Restaurants