EVA Airways Corporation (pronounced as three letters: ; ) (), of which "EVA" stands for Evergreen Airways, is a Taiwanese international airline based at
Taoyuan International Airport
Taiwan Taoyuan International Airport is an international airport serving Taipei and northern Taiwan. Located about west of Taipei in Dayuan District, Taoyuan, the airport is Taiwan's largest. It was also the busiest airport in Taiwan before t ...
near
Taipei
Taipei (), officially Taipei City, is the capital and a special municipality of the Republic of China (Taiwan). Located in Northern Taiwan, Taipei City is an enclave of the municipality of New Taipei City that sits about southwest of the n ...
,
Taiwan
Taiwan, officially the Republic of China (ROC), is a country in East Asia, at the junction of the East and South China Seas in the northwestern Pacific Ocean, with the People's Republic of China (PRC) to the northwest, Japan to the nort ...
, operating passenger and dedicated cargo services to over 40 international destinations in Asia, Australia, Europe, and North America. EVA Air is largely privately owned and flies a fully international route network.
It is a 5-star airline, rated by
Skytrax
Skytrax (originally known as Inflight Research Services) is a United Kingdom–based consultancy which runs an airline and airport review and ranking site.
Services
Skytrax conducts research for commercial airlines, as well as taking surveys ...
. It is the second largest Taiwanese airline (after
China Airlines
China Airlines (CAL; ) is the state-owned flag carrier of the Republic of China (Taiwan), and one of its two major airlines along with EVA Air. It is headquartered in Taoyuan International Airport and operates over 1,400 flights weekly (inclu ...
).
EVA Air is headquartered in
Luzhu,
Taoyuan City
Taoyuan () is a special municipality (Taiwan), special municipality of the Taiwan, Republic of China (Taiwan) located in northwestern Taiwan, neighboring New Taipei City to the north-east, Yilan County, Taiwan, Yilan County to the south-e ...
, Taiwan. The company slogan is "Sharing the World, Flying Together" ().
Since its founding in 1989 as an affiliate of shipping conglomerate
Evergreen Group
The Evergreen Group () is the Business group, organizational designation used by a Taiwan-based Conglomerate (company), conglomerate of shipping, transportation, and associated service companies. The Evergreen Group arose in 1975 from the divers ...
,
EVA Air has expanded to include air cargo, airline
catering
Catering is the business of providing food service at a remote site or a site such as a hotel, hospital, pub, aircraft, cruise ship, park, festival, filming location or film studio.
History of catering
The earliest account of major services be ...
,
ground handling
In aviation, aircraft ground handling defines the servicing of an aircraft while it is on the ground and (usually) parked at a terminal gate of an airport.
Overview
Many airlines subcontract ground handling to airports, handling agents or ...
, and aviation engineering services.
Its cargo arm,
EVA Air Cargo
EVA Airways Corporation (pronounced as three letters: ; ) (), of which "EVA" stands for Evergreen Airways, is a Taiwanese international airline based at Taoyuan International Airport near Taipei, Taiwan, operating passenger and dedicated carg ...
, links with the
Evergreen
In botany, an evergreen is a plant which has foliage that remains green and functional through more than one growing season. This also pertains to plants that retain their foliage only in warm climates, and contrasts with deciduous plants, which ...
worldwide shipping network on sea and land.
Its domestic and regional subsidiary,
UNI Air, operates a medium and short-haul network to destinations in Taiwan, Macau and China with its main hub in
Kaohsiung
Kaohsiung City (Mandarin Chinese: ; Wade–Giles: ''Kao¹-hsiung²;'' Pinyin: ''Gāoxióng'') is a special municipality located in southern Taiwan. It ranges from the coastal urban center to the rural Yushan Range with an area of . Kaohsi ...
,
Taiwan
Taiwan, officially the Republic of China (ROC), is a country in East Asia, at the junction of the East and South China Seas in the northwestern Pacific Ocean, with the People's Republic of China (PRC) to the northwest, Japan to the nort ...
.
As of January 2018, EVA Air is the 15th safest airline in the world, with no
hull loss
A hull loss is an aviation accident that catastrophically damages the aircraft beyond economical repair, resulting in a total loss. The term also applies to situations in which the aircraft is missing, the search for their wreckage is terminated ...
es, accidents, or fatalities since its establishment.
EVA Air operates a mixed fleet of
Airbus
Airbus SE (; ; ; ) is a European Multinational corporation, multinational aerospace corporation. Airbus designs, manufactures and sells civil and military aerospace manufacturer, aerospace products worldwide and manufactures aircraft througho ...
and
Boeing
The Boeing Company () is an American multinational corporation that designs, manufactures, and sells airplanes, rotorcraft, rockets, satellites, telecommunications equipment, and missiles worldwide. The company also provides leasing and product ...
aircraft, with
Airbus A330
The Airbus A330 is a wide-body aircraft developed and produced by Airbus.
Airbus conceived several derivatives of the A300, its first airliner in the mid-1970s. Then the company began development on the A330 twinjet in parallel with the A340 ...
,
Airbus A321
The Airbus A321 is a member of the Airbus A320 family of short to medium range, narrow-body, commercial passenger twin engine jet airliners; it carries 185 to 236 passengers. It has a stretched fuselage which was the first derivative of the ba ...
,
Boeing 777
The Boeing 777, commonly referred to as the Triple Seven, is an American long-range wide-body airliner developed and manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet.
The 777 was designed to bridge the gap bet ...
,
Boeing 787
The Boeing 787 Dreamliner is an American wide-body jet airliner developed and manufactured by Boeing Commercial Airplanes.
After dropping its unconventional Sonic Cruiser project, Boeing announced the conventional 7E7 on January 29, 2003, ...
, and
ATR 72
The ATR 72 is a twin-engine turboprop, short-haul regional airliner developed and produced in France and Italy by aircraft manufacturer ATR (french: Avions de transport régional or it, Aerei da Trasporto Regionale), a joint venture formed b ...
(operated by
UNI Air) airliners primarily used on passenger routes, along with Boeing 777 freighter aircraft used on cargo routes.
The airline was one of the first carriers to introduce the
Premium Economy
Premium economy class, also known as elite economy class or economy plus class, is a travel class offered on some airlines. It is usually positioned between standard economy class and business class in terms of price, comfort, and available amen ...
class (previously called ''Elite Class'' by EVA Air), which it debuted in 1991.
History
Launch
![EVA Air Boeing 767-300ER Stegmeier](https://upload.wikimedia.org/wikipedia/commons/8/87/EVA_Air_Boeing_767-300ER_Stegmeier.jpg)
In September 1988, during the 20th anniversary celebration of
Evergreen Marine Corporation
Evergreen Marine Corporation () is a Taiwanese container transportation and shipping company that is headquartered in Luzhu District, Taoyuan City, Taiwan. With over 150 container ships, it is part of the Evergreen Group conglomerate of transpor ...
's founding, company chairman
Chang Yung-fa
Chang Yung-fa CBE (; 6 October 1927 – 20 January 2016) was a Taiwanese businessman. He founded and chaired the Evergreen Group.
Biography
Chang was born in Su'ao, while Taiwan was under Japanese rule. When he was seven, the family moved ...
announced his company's intentions to establish Taiwan's first
private
Private or privates may refer to:
Music
* " In Private", by Dusty Springfield from the 1990 album ''Reputation''
* Private (band), a Denmark-based band
* "Private" (Ryōko Hirosue song), from the 1999 album ''Private'', written and also recorde ...
international airline.
The opportunity to create a major Taiwanese airline had just arisen following a decision by the
Taiwanese government to
liberalise
Liberalization or liberalisation (British English) is a broad term that refers to the practice of making laws, systems, or opinions less severe, usually in the sense of eliminating certain government regulations or restrictions. The term is used m ...
the country's air transportation system.
Government requirements still mandated global experience and
financial capital
Financial capital (also simply known as capital or equity in finance, accounting and economics) is any economic resource measured in terms of money used by entrepreneurs and businesses to buy what they need to make their products or to provide ...
requirements for any company seeking permission to initiate
international airline service from Taiwan.
Upon receipt of regulatory approval, EVA Airways Corporation was formally established in March 1989.
The airline was originally to be called Evergreen Airways,
however this was deemed too similar to the unrelated
Evergreen International
Evergreen International, Inc. was a 501(c)(3) non-profit organization located in Salt Lake City, Utah, the whose stated mission was to assist "people who want to diminish same-sex attractions and overcome homosexual behavior". It adhered to Chris ...
cargo airline.
In October 1989, the newly formed EVA Airways Corporation placed a
US$
The United States dollar (symbol: $; code: USD; also abbreviated US$ or U.S. Dollar, to distinguish it from other dollar-denominated currencies; referred to as the dollar, U.S. dollar, American dollar, or colloquially buck) is the official ...
3.6 billion order for 26 aircraft from Boeing and McDonnell Douglas, including Boeing 747-400 and MD-11 airliners.
Operations began on 1 July 1991 with a small fleet of
Boeing 767-300ER
The Boeing 767 is an American wide-body aircraft developed and manufactured by Boeing Commercial Airplanes.
The aircraft was launched as the 7X7 program on July 14, 1978, the prototype first flew on September 26, 1981, and it was certified on ...
aircraft featuring
business
Business is the practice of making one's living or making money by producing or Trade, buying and selling Product (business), products (such as goods and Service (economics), services). It is also "any activity or enterprise entered into for pr ...
and
economy class
Economy class, also called third class, coach class, steerage, or to distinguish it from the slightly more expensive premium economy class, standard economy class or budget economy class, is the lowest travel class of seating in air travel, rail ...
seating.
[Edwards, Graham, and Endres, Gunter. ''Jane's Airline Recognition Guide.'' Smithsonian Collins, 1996, p. 180. ] Initial destinations from Taipei were
Bangkok
Bangkok, officially known in Thai language, Thai as Krung Thep Maha Nakhon and colloquially as Krung Thep, is the capital and most populous city of Thailand. The city occupies in the Chao Phraya River delta in central Thailand and has an estima ...
,
Seoul
Seoul (; ; ), officially known as the Seoul Special City, is the capital and largest metropolis of South Korea.Before 1972, Seoul was the ''de jure'' capital of the Democratic People's Republic of Korea (North Korea) as stated iArticle 103 ...
,
Jakarta
Jakarta (; , bew, Jakarte), officially the Special Capital Region of Jakarta ( id, Daerah Khusus Ibukota Jakarta) is the capital and largest city of Indonesia. Lying on the northwest coast of Java, the world's most populous island, Jakarta ...
,
Singapore
Singapore (), officially the Republic of Singapore, is a sovereign island country and city-state in maritime Southeast Asia. It lies about one degree of latitude () north of the equator, off the southern tip of the Malay Peninsula, borde ...
, and
Kuala Lumpur
, anthem = '' Maju dan Sejahtera''
, image_map =
, map_caption =
, pushpin_map = Malaysia#Southeast Asia#Asia
, pushpin_map_caption =
, coordinates =
, su ...
.
By the end of the year, the EVA Air network had expanded to include additional cities in East Asia and its first European destination,
Vienna
en, Viennese
, iso_code = AT-9
, registration_plate = W
, postal_code_type = Postal code
, postal_code =
, timezone = CET
, utc_offset = +1
, timezone_DST ...
.
First year revenues reached US$40 million.
Expansion in the 1990s
In 1992, EVA Air received the first of its Boeing 747-400 aircraft on order, and launched its premium economy class, "
Economy Deluxe", on its 747
transpacific flights to
Los Angeles
Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the largest city in the state of California and the second most populous city in the United States after New York City, as well as one of the world' ...
, beginning in December of that year.
EVA Air's premium economy cabin was the first in the world
featured a wider 2-4-2 abreast configuration,
legrests, individual
seatback video, and enhanced meal services. EVA Air's Economy Deluxe cabin (later renamed "
Evergreen Deluxe" and "
Elite Class
In political theory, political and sociology, sociological theory, the elite (french: élite, from la, eligere, to select or to sort out) are a small group of powerful people who hold a economic inequality, disproportionate amount of wealth, pr ...
") proved popular with the traveling public.
For international services, EVA Air's 747s were configured with 104 premium economy seats as part of a 370-seat, four-class cabin, in addition to first, business and economy classes.
In 1993, EVA Air added flights to
Seattle
Seattle ( ) is a seaport city on the West Coast of the United States. It is the seat of King County, Washington. With a 2020 population of 737,015, it is the largest city in both the state of Washington and the Pacific Northwest regio ...
,
New York
New York most commonly refers to:
* New York City, the most populous city in the United States, located in the state of New York
* New York (state), a state in the northeastern United States
New York may also refer to:
Film and television
* '' ...
, Bangkok and Vienna with the Boeing 747-400.
![EVA Air Boeing 747-400 KvW](https://upload.wikimedia.org/wikipedia/commons/3/34/EVA_Air_Boeing_747-400_KvW.jpg)
By 1994, EVA Air was providing regular service to 22 destinations worldwide, and carrying over 3 million passengers annually.
In 1995, the airline posted its first
profit
Profit may refer to:
Business and law
* Profit (accounting), the difference between the purchase price and the costs of bringing to market
* Profit (economics), normal profit and economic profit
* Profit (real property), a nonpossessory intere ...
on revenues of
US$
The United States dollar (symbol: $; code: USD; also abbreviated US$ or U.S. Dollar, to distinguish it from other dollar-denominated currencies; referred to as the dollar, U.S. dollar, American dollar, or colloquially buck) is the official ...
1.05 billion, one year ahead of schedule.
Internationally, EVA Air's rapid expansion and increased passenger volume was boosted by its safety record, in contrast to its primary competitor,
China Airlines
China Airlines (CAL; ) is the state-owned flag carrier of the Republic of China (Taiwan), and one of its two major airlines along with EVA Air. It is headquartered in Taoyuan International Airport and operates over 1,400 flights weekly (inclu ...
.
[Sicherheitsbilanz 2006 (Safety record 2006) ''Aero International'', March 2007, p. 93] In addition to receiving IOSA (
IATA Operational Safety Audit
The IATA Operational Safety Audit (IOSA) programme is an internationally recognised and accepted evaluation system designed to assess the operational management and control systems of an airline. IOSA uses internationally recognised quality audit ...
) certification, EVA Air in 1997 achieved simultaneous official
ISO 9002
ISO is the most common abbreviation for the International Organization for Standardization.
ISO or Iso may also refer to: Business and finance
* Iso (supermarket), a chain of Danish supermarkets incorporated into the SuperBest chain in 2007
* Iso ...
certification in the areas of Passenger, Cargo, and Maintenance Services.
Dedicated EVA Air Cargo operations began in April 1995, with the first weekly
McDonnell Douglas MD-11
The McDonnell Douglas MD-11 is an American tri-jet wide-body airliner manufactured by American McDonnell Douglas (MDC) and later by Boeing.
Following DC-10 development studies, the MD-11 program was launched on December 30, 1986.
Assembly of t ...
freighter flights to
Taipei
Taipei (), officially Taipei City, is the capital and a special municipality of the Republic of China (Taiwan). Located in Northern Taiwan, Taipei City is an enclave of the municipality of New Taipei City that sits about southwest of the n ...
, Singapore,
Penang
Penang ( ms, Pulau Pinang, is a Malaysian state located on the northwest coast of Peninsular Malaysia, by the Malacca Strait. It has two parts: Penang Island, where the capital city, George Town, is located, and Seberang Perai on the Malay ...
,
San Francisco
San Francisco (; Spanish language, Spanish for "Francis of Assisi, Saint Francis"), officially the City and County of San Francisco, is the commercial, financial, and cultural center of Northern California. The city proper is the List of Ca ...
, New York, and Los Angeles.
EVA Air Cargo's fleet was expanded to five freighters by the end of the year.
Previously, EVA Air Cargo operations mainly relied on passenger aircraft cargo space.
In the mid-1990s, EVA Air expanded into the domestic Taiwan market by acquiring shares in
Makung International Airlines, followed by
Great China Airlines and
Taiwan Airways. On 1 July 1998, all three carriers, as well as EVA's existing domestic operations, merged under the UNI Air title.
UNI Air became EVA Air's domestic intra-Taiwanese subsidiary, operating short haul flights out of its base in
Kaohsiung
Kaohsiung City (Mandarin Chinese: ; Wade–Giles: ''Kao¹-hsiung²;'' Pinyin: ''Gāoxióng'') is a special municipality located in southern Taiwan. It ranges from the coastal urban center to the rural Yushan Range with an area of . Kaohsi ...
,
Taiwan's southern port and second-largest city.
Maturation in the early 2000s
In 2000, EVA Air embarked on its first major long-haul fleet renewal. The airline became one of the launch customers for the Boeing 777-300ER, ordering four aircraft plus eight options.
At the same time, the airline placed three orders for the
Boeing 777-200LR
The Boeing 777, commonly referred to as the Triple Seven, is an American long-range wide-body airliner developed and manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet.
The 777 was designed to bridge the gap betw ...
. In January 2001, EVA Air ordered its first Airbus aircraft, the
A330-200
The Airbus A330 is a wide-body aircraft developed and produced by Airbus.
Airbus conceived several derivatives of the A300, its first airliner in the mid-1970s. Then the company began development on the A330 twinjet in parallel with the A34 ...
. The Boeing 777 aircraft were intended for United States and European services, while the Airbus A330 aircraft were intended for regional Asian routes.
![B-16705 (4218166286)](https://upload.wikimedia.org/wikipedia/commons/2/25/B-16705_%284218166286%29.jpg)
In 2001, EVA Air began listing
public stock
A public company is a company whose ownership is organized via shares of stock which are intended to be freely traded on a stock exchange or in over-the-counter markets. A public (publicly traded) company can be listed on a stock exchange (l ...
offerings on the
Taiwan Stock Exchange
The Taiwan Stock Exchange Corporation (TWSE; ) is a financial institution, located in Taipei 101, in Taipei, Taiwan. The TWSE was established in 1961 and began operating as a stock exchange on 9 February 1962. It is regulated by the Financial S ...
.
Initially, one percent of the company's shares was offered
over-the-counter
Over-the-counter (OTC) drugs are medicines sold directly to a consumer without a requirement for a prescription from a healthcare professional, as opposed to prescription drugs, which may be supplied only to consumers possessing a valid prescr ...
, with one-quarter held by parent company Evergreen Marine Corporation and EVA Air employees, respectively.
In 2002, EVA Air underwent internal corporate reforms, with staff reductions and streamlined management.
This culminated a process which had begun in 1997, when the
Asian financial crisis
The Asian financial crisis was a period of financial crisis that gripped much of East Asia and Southeast Asia beginning in July 1997 and raised fears of a worldwide economic meltdown due to financial contagion. However, the recovery in 1998–1 ...
began affecting profitability.
The 2002–2003
SARS
Severe acute respiratory syndrome (SARS) is a viral respiratory disease of zoonotic origin caused by the severe acute respiratory syndrome coronavirus (SARS-CoV or SARS-CoV-1), the first identified strain of the SARS coronavirus species, ''sever ...
contagion also affected passenger traffic for medium-haul flights in
Southeast Asia
Southeast Asia, also spelled South East Asia and South-East Asia, and also known as Southeastern Asia, South-eastern Asia or SEA, is the geographical United Nations geoscheme for Asia#South-eastern Asia, south-eastern region of Asia, consistin ...
, while long-haul flights to North America, Japan, and Europe were less affected.
In 2004, EVA Air converted its remaining eight options for Boeing 777-300ERs into firm orders. The first Boeing 777-300ER entered service as EVA Air's new
flagship
A flagship is a vessel used by the commanding officer of a group of naval ships, characteristically a flag officer entitled by custom to fly a distinguishing flag. Used more loosely, it is the lead ship in a fleet of vessels, typically the fi ...
aircraft in July 2005. With the arrival of its new Boeing 777s, EVA Air launched a comprehensive revamp of its cabins, introducing lie-flat seats in its new Premium Laurel business class cabin, and upgrading its premium economy product to the new Elite Class cabin.
[EVA to unveil new Boeing 777. ''Travel Weekly'', Issue 1789, 30 November 2005, p 61–61.] The airline's A330s were introduced with two-class Premium Laurel and Economy cabins. In December 2005, EVA Air and its associated divisions had 5,098 employees, and the airline's network spanned 40 passenger destinations worldwide, with additional cargo destinations.
Repositioning in the late 2000s
In 2007, EVA Air announced a nonstop Taipei to New York (
Newark Liberty International Airport
Newark Liberty International Airport , originally Newark Metropolitan Airport and later Newark International Airport, is an international airport straddling the boundary between the cities of Newark in Essex County and Elizabeth in Union Count ...
) service, to be operated with its new long-range Boeing 777-300ERs. At the same time, the airline withdrew passenger service from Taipei to
Paris
Paris () is the capital and most populous city of France, with an estimated population of 2,165,423 residents in 2019 in an area of more than 105 km² (41 sq mi), making it the 30th most densely populated city in the world in 2020. S ...
. On 31 October 2008, EVA Air announced a resumption of Taipei to Paris service with twice-weekly passenger flights beginning 21 January 2009. In 2008, the airline also announced the suspension of services to
Auckland
Auckland (pronounced ) ( mi, Tāmaki Makaurau) is a large metropolitan city in the North Island of New Zealand. The List of New Zealand urban areas by population, most populous urban area in the country and the List of cities in Oceania by po ...
. The carrier also prepared to increase direct flights to China,
after initiating weekly
charter
A charter is the grant of authority or rights, stating that the granter formally recognizes the prerogative of the recipient to exercise the rights specified. It is implicit that the granter retains superiority (or sovereignty), and that the rec ...
flights in July 2008 following changes to the
Three Links travel agreements.
![EVA hellokitty1](https://upload.wikimedia.org/wikipedia/commons/e/e9/EVA_hellokitty1.JPG)
For the 2007–2008 period, EVA Air coped with a 34% surge in
fuel prices
The usage and pricing of gasoline (or ''petrol'') results from factors such as crude oil prices, processing and distribution costs, local demand, the strength of local currencies, local taxation, and the availability of local sources of ga ...
, which contributed to a US$61.2 million 2007 loss.
[World Airline Report. ''Air Transport World'', July 2008, p. 70] In August 2008, EVA Air reported a second quarterly loss due to increased fuel costs. In response, the airline implemented cost-saving measures, including flight schedule reductions and fee increases.
In early 2008, EVA Air's business office in
El Segundo, California
El Segundo ( , ; ) is a city in Los Angeles County, California, United States. Located on Santa Monica Bay, it was incorporated on January 18, 1917, and is part of the South Bay Cities Council of Governments. The population was 16,731 as of th ...
, announced a major staff reduction, with over half the staff advised that they would no longer be employed by May 2008. Functions performed by those local staff were shifted to Taiwan by half, such as the reservation center.
EVA Air carried 6.2 million passengers in 2007,
and employed 4,800 staff members as of April 2008.
The carrier returned to profitability in the first quarter of 2009, with a US$5.9 million net gain. In August 2010, EVA Air was named one of the top 10 international airlines in ''
Travel+Leisure
''Travel + Leisure'' is a travel magazine based in New York City, New York. Published 12 times a year, it has 4.8 million readers, according to its corporate media kit. It is published by Dotdash Meredith, a subsidiary of IAC, with trademark rig ...
s World's Best Awards.
Further expansion in the early 2010s
In March 2010, EVA Air began services to
Toronto
Toronto ( ; or ) is the capital city of the Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the most populous city in Canada and the fourth most populous city in North America. The city is the ancho ...
. In November 2010, EVA Air began nonstop flights connecting the inner-city
Taipei Songshan and
Tokyo Haneda airports. In 2010, Chang Kuo-wei, son of Chang Yung-fa, returned to serve as EVA Air's president, and the carrier recorded increased sales and yearly profits. In early 2011, the carrier announced that it had applied for
airline
An airline is a company that provides civil aviation, air transport services for traveling passengers and freight. Airlines use aircraft to supply these services and may form partnerships or Airline alliance, alliances with other airlines for ...
alliance membership with
Star Alliance
Star Alliance is the world's largest global airline alliance. Founded on 14 May 1997, its CEO is Jeffrey Goh and its headquarters is located in Frankfurt am Main, Germany. , Star Alliance is the largest of the three global alliances by passenger ...
,
and later that year clarified that it was in talks to join either
Oneworld
Oneworld (stylised as oneworld; Computer reservations system, CRS: *O) is an airline alliance founded on 1 February 1999. The alliance's stated objective is to be the first choice airline alliance for the world's frequent international traveller ...
or Star Alliance by 2013.
In June 2011, the carrier began nonstop flights from Taipei to
Guam
Guam (; ch, Guåhan ) is an organized, unincorporated territory of the United States in the Micronesia subregion of the western Pacific Ocean. It is the westernmost point and territory of the United States (reckoned from the geographic cent ...
,
and in October 2011 the carrier announced nonstop service from New York (
JFK
John Fitzgerald Kennedy (May 29, 1917 – November 22, 1963), often referred to by his initials JFK and the nickname Jack, was an American politician who served as the 35th president of the United States from 1961 until his assassination i ...
) to Taipei.
On 27 March 2012, EVA Air announced that it would join
Star Alliance
Star Alliance is the world's largest global airline alliance. Founded on 14 May 1997, its CEO is Jeffrey Goh and its headquarters is located in Frankfurt am Main, Germany. , Star Alliance is the largest of the three global alliances by passenger ...
in 2013.
On 24 September 2012 EVA Air signed a partnership with
Amadeus IT Group
Amadeus IT Group, S.A. () is a major Spanish IT provider for the global travel and tourism industry.
Company profile
The company is structured around two areas: its global distribution system and its Information Technology business. Amadeus prov ...
Altéa suite for its Altéa Revenue Management system. On 18 June 2013, EVA Air became a full member of
Star Alliance
Star Alliance is the world's largest global airline alliance. Founded on 14 May 1997, its CEO is Jeffrey Goh and its headquarters is located in Frankfurt am Main, Germany. , Star Alliance is the largest of the three global alliances by passenger ...
.
In October 2014, EVA Air announced its intention to expand its North American network by adding new routes to Houston in 2015 and Chicago in 2016, along with expanding 55 flights per week to 63 flights per week to North America.
In October 2015, EVA Air announced its intent to purchase up to 24
Boeing 787
The Boeing 787 Dreamliner is an American wide-body jet airliner developed and manufactured by Boeing Commercial Airplanes.
After dropping its unconventional Sonic Cruiser project, Boeing announced the conventional 7E7 on January 29, 2003, ...
Dreamliners and two additional 777-300ER (Extended Range) jetliners from Boeing. EVA Airways joined the 787-10 launch customer team.
Recent developments
![B-17881 (31220633698)](https://upload.wikimedia.org/wikipedia/commons/9/90/B-17881_%2831220633698%29.jpg)
In November 2015, EVA Air unveiled a new livery on its Boeing 777-300ER.
In January 2016, Evergreen Group chairman Chang Yung-fa died, leaving control of the company to his son by his second marriage, Chang Kuo-Wei. In March 2016, a coup by the three children of Chang Yung-fa's first marriage removed Chang Kuo-Wei as chairman and replaced him with Lin Pang-Shui (Steven Lin). Chang Kuo-Wei later established a new airline separate from EVA Air, called
StarLux Airlines
STARLUX Airlines () is a Taiwanese international airline company headquartered in Taipei, Taiwan, and operated its first flight from Taipei to Macau on 23 January 2020.
History
The company was registered in 2016 with the Taiwanese Ministry of ...
.
In June 2016, EVA Air was one of eleven airlines to be given a
Skytrax
Skytrax (originally known as Inflight Research Services) is a United Kingdom–based consultancy which runs an airline and airport review and ranking site.
Services
Skytrax conducts research for commercial airlines, as well as taking surveys ...
5-star rating.
On 24 August 2017, EVA Air unveiled its third-generation uniform, designed by fashion house
Shiatzy Chen
Shiatzy Chen () is a Taiwanese luxury fashion house founded in 1978 by Wang Chen Tsai-Hsia (王陳彩霞) and her husband Wang Yuan-Hong. Its style is described as "neo-Chinese chic", combining the aesthetics of Chinese clothing and handicraft ...
. Those new uniforms were rolled out in November 2017, replacing the second generation uniform that was introduced in 2003.
On 2 October 2018, EVA Air took delivery of its first of four Boeing 787-9 Dreamliners. The airline has orders for 20 787-10s and options for six more. In June 2019, EVA Air took delivery of its first of twenty Boeing 787-10 Dreamliners.
Corporate affairs and identity
Management
![EVA AIR headquarters 2016](https://upload.wikimedia.org/wikipedia/commons/c/c8/EVA_AIR_headquarters_2016.jpg)
As of 2011, EVA Air's corporate leadership is headed by
Chairman
The chairperson, also chairman, chairwoman or chair, is the presiding officer of an organized group such as a board, committee, or deliberative assembly. The person holding the office, who is typically elected or appointed by members of the grou ...
Lin Bou-shiu and
President
President most commonly refers to:
*President (corporate title)
*President (education), a leader of a college or university
*President (government title)
President may also refer to:
Automobiles
* Nissan President, a 1966–2010 Japanese ful ...
Cheng Chuan-yi.
EVA Air's president plays a primary role in managing EVA's business operations.
Other members of EVA Air's board manage support and service services of the company, including its catering and maintenance divisions.
Related areas outside EVA Air's direct management include UNI Holidays, Evergreen's Evasión travel service and Evergreen Laurel Hotels. EVA Air has its headquarters, known as the EVA Air Building, in
Luzhu,
Taoyuan City
Taoyuan () is a special municipality (Taiwan), special municipality of the Taiwan, Republic of China (Taiwan) located in northwestern Taiwan, neighboring New Taipei City to the north-east, Yilan County, Taiwan, Yilan County to the south-e ...
.
EVA Air is largely privately owned.
Primary shareholders are Evergreen Marine Corporation (20%), Evergreen founder Chang Yung-fa (15%), and
Evergreen International Corporation (11%).
Foreign investors and individual stockholders combined hold 28% of EVA Air shares.
Cultural details
EVA Air has differentiated its onboard service by using
Taiwanese
Taiwanese may refer to:
* Taiwanese language, another name for Taiwanese Hokkien
* Something from or related to Taiwan ( Formosa)
* Taiwanese aborigines, the indigenous people of Taiwan
* Han Taiwanese, the Han people of Taiwan
* Taiwanese people, ...
(Hokkien),
Mandarin
Mandarin or The Mandarin may refer to:
Language
* Mandarin Chinese, branch of Chinese originally spoken in northern parts of the country
** Standard Chinese or Modern Standard Mandarin, the official language of China
** Taiwanese Mandarin, Stand ...
,
Hakka
The Hakka (), sometimes also referred to as Hakka Han, or Hakka Chinese, or Hakkas are a Han Chinese subgroup whose ancestral homes are chiefly in the Hakka-speaking provincial areas of Guangdong, Fujian, Jiangxi, Guangxi, Sichuan, Hunan, Zhej ...
, English, and other languages for its in-flight cabin announcements.
The order of Hokkien and Mandarin has varied since the carrier's launch. EVA Air has also used Taiwanese
folk song
Folk music is a music genre that includes #Traditional folk music, traditional folk music and the Contemporary folk music, contemporary genre that evolved from the former during the 20th-century folk revival. Some types of folk music may be c ...
s in its boarding music, including an orchestral form of "Longing for Spring Wind" performed by the Evergreen Group's Evergreen Symphony Orchestra.
The carrier's aircraft and employee color scheme has at times been interpreted by observers as support for the
Pan-Green Coalition
The pan-Green coalition, pan-Green force or pan-Green groups is a nationalist political coalition in Taiwan (Republic of China), consisting of the Democratic Progressive Party (DPP), Taiwan Statebuilding Party (TSP), Taiwan Solidarity Union (T ...
of Taiwanese politics,
mainly due to Evergreen founder Chang Yung-fa's political views in the
2000 presidential election,
but this association changed following Chang's support of the
Pan-Blue Coalition
The pan-Blue coalition, pan-Blue force or pan-Blue groups is a political coalition in the Republic of China (Taiwan) consisting of the Kuomintang (KMT), People First Party (PFP), New Party (CNP), Non-Partisan Solidarity Union (NPSU), and Young ...
in the
2004 presidential election.
The carrier has further abstained from displaying official markings of Taiwan on its aircraft, and received expedited approval of international landing rights as a result.
Branding
Name and logo
The name "EVA" was taken from two letters of "Evergreen" and the first letter of "Airways." The name "EVA" is always spelled in
capital letter
Letter case is the distinction between the letters that are in larger uppercase or capitals (or more formally ''majuscule'') and smaller lowercase (or more formally ''minuscule'') in the written representation of certain languages. The writing ...
s and is pronounced "E-V-A". The airline uses the logo of its parent company, using green with an orange trim. The orange trim was removed on the current logo.
Livery and uniforms
![Boeing 747-400 (EVA Air) B-16406 IAH](https://upload.wikimedia.org/wikipedia/commons/f/f3/Boeing_747-400_%28EVA_Air%29_B-16406_IAH.jpg)
The standard EVA Air
livery
A livery is an identifying design, such as a uniform, ornament, symbol or insignia that designates ownership or affiliation, often found on an individual or vehicle. Livery will often have elements of the heraldry relating to the individual or ...
utilizes dark green, signifying
durability
Durability is the ability of a physical product to remain functional, without requiring excessive maintenance or repair, when faced with the challenges of normal operation over its design lifetime. There are several measures of durability in use, ...
,
and orange, representing technological
innovation
Innovation is the practical implementation of ideas that result in the introduction of new goods or services or improvement in offering goods or services. ISO TC 279 in the standard ISO 56000:2020 defines innovation as "a new or changed entity ...
.
The tail globe logo is intended to represent
stability
Stability may refer to:
Mathematics
*Stability theory, the study of the stability of solutions to differential equations and dynamical systems
**Asymptotic stability
**Linear stability
**Lyapunov stability
**Orbital stability
**Structural stabilit ...
and
reliability
Reliability, reliable, or unreliable may refer to:
Science, technology, and mathematics Computing
* Data reliability (disambiguation), a property of some disk arrays in computer storage
* High availability
* Reliability (computer networking), a ...
, and its positioning on the tail, with one corner off the edge, represents service innovation.
The EVA Air livery was updated in 2002, adding a larger
typeface
A typeface (or font family) is the design of lettering that can include variations in size, weight (e.g. bold), slope (e.g. italic), width (e.g. condensed), and so on. Each of these variations of the typeface is a font.
There are list of type ...
and the use of green covering the aircraft below the window line. The tail design and logo remained unchanged. In late 2015, EVA Air redesigned the livery and tail logo, using the dark green color on the belly, and cancelled the orange line on the edge of the tail to highlight the
corporate identity
A corporate identity or corporate image is the manner in which a corporation, firm or business enterprise presents itself to the public (such as customers and investors as well as employees). The corporate identity is typically visualized by ...
.
Since 2003, EVA Air has adopted its current uniform, featuring dark green dresses with cropped jackets.
Chief pursers are distinguished by orange highlights, gold bands, and orange stripes;
flight attendant
A flight attendant, also known as steward/stewardess or air host/air hostess, is a member of the aircrew aboard commercial flights, many business jets and some government aircraft. Collectively called cabin crew, flight attendants are prima ...
s feature green trim and white stripes. The current uniform replaced the former green-and-orange necktie ensembles used in EVA Air's first twelve years.
Marketing slogans
EVA Air has used different
slogans
A slogan is a memorable motto or phrase used in a clan, political, commercial, religious, and other context as a repetitive expression of an idea or purpose, with the goal of persuading members of the public or a more defined target group. The ...
throughout its operational history. The first slogan appeared on English language advertising in the United States,
[EVA Air advertisements, ''Newsweek'' (1992), and ''National Geographic'' (1996)] while the 1996 and 2003 versions were introduced internationally in both English and Mandarin. In 2005, a second "Sharing the world" slogan was introduced to complement the arrival of the airline's Boeing 777s.
EVA Air slogans have been as follows:
* Flying into the Future (2016–present)
Divisions
EVA Air Cargo
![Eva](https://upload.wikimedia.org/wikipedia/commons/4/46/Eva.air.cargo.arp.750pix.B-16113.jpg)
Founded concurrently with the passenger operations of EVA Air, EVA Air Cargo operates facilities in Europe, Asia, and North America. Its cargo operations have diversified to include transportation of high-tech equipment and special care items such as
museum artwork and live
zoo
A zoo (short for zoological garden; also called an animal park or menagerie) is a facility in which animals are kept within enclosures for public exhibition and often bred for Conservation biology, conservation purposes.
The term ''zoological g ...
logical
specimens. EVA Air has stated its goal of achieving a 50/50 split in revenues between its passenger and cargo operations.
The airline's cargo operations are mainly operated via a fleet of Boeing 747-400, MD-11 dedicated freighters, Boeing 747-400 Combi aircraft, and additional belly cargo space on passenger aircraft.
Following the establishment of its A330 fleet and the introduction of Boeing 777 long-haul aircraft, the airline converted some of its older Boeing 747-400 passenger aircraft to freighters to meet cargo market demands.
EVA Air Cargo established its European Cargo Center in
Brussels
Brussels (french: Bruxelles or ; nl, Brussel ), officially the Brussels-Capital Region (All text and all but one graphic show the English name as Brussels-Capital Region.) (french: link=no, Région de Bruxelles-Capitale; nl, link=no, Bruss ...
in 2003 and opened its Southern China Cargo Center in
Hong Kong
Hong Kong ( (US) or (UK); , ), officially the Hong Kong Special Administrative Region of the People's Republic of China ( abbr. Hong Kong SAR or HKSAR), is a city and special administrative region of China on the eastern Pearl River Delt ...
in 2006.
As of 2007, EVA Air Cargo had 43 weekly cargo flights to London, Vienna, Brussels and US destinations including Los Angeles,
Dallas
Dallas () is the List of municipalities in Texas, third largest city in Texas and the largest city in the Dallas–Fort Worth metroplex, the List of metropolitan statistical areas, fourth-largest metropolitan area in the United States at 7.5 ...
/
Fort Worth
Fort Worth is the fifth-largest city in the U.S. state of Texas and the 13th-largest city in the United States. It is the county seat of Tarrant County, covering nearly into four other counties: Denton, Johnson, Parker, and Wise. According ...
,
Chicago
(''City in a Garden''); I Will
, image_map =
, map_caption = Interactive Map of Chicago
, coordinates =
, coordinates_footnotes =
, subdivision_type = Country
, subdivision_name ...
,
Atlanta
Atlanta ( ) is the capital and most populous city of the U.S. state of Georgia. It is the seat of Fulton County, the most populous county in Georgia, but its territory falls in both Fulton and DeKalb counties. With a population of 498,715 ...
and New York. The carrier also has code-shares with international airlines including
Air Nippon
was a regional airline based in the Shiodome City Center complex in Minato, Tokyo, Japan.
It was a wholly owned subsidiary of All Nippon Airways (ANA). Its main base was Tokyo International Airport.
Code data
In April 2004, Air Nippon a ...
(a subsidiary of All Nippon Airways),
British Airways World Cargo
British Airways World Cargo, formerly British Airways Cargo, was a division of IAG Cargo, operating air cargo services under the British Airways brand. It was the twelfth-largest cargo airline in the world by total freight tonne-kilometres flow ...
,
Austrian Airlines
Austrian Airlines AG, often shortened to Austrian, is the flag carrier of Austria and a subsidiary of the Lufthansa Group. The airline is headquartered on the grounds of Vienna International Airport in Schwechat where it also maintains its hub ...
and
Lufthansa Cargo
Lufthansa Cargo AG is a German cargo airline and a wholly owned subsidiary of Lufthansa. It operates worldwide air freight and logistics services and is headquartered at Frankfurt Airport, the main hub of Lufthansa. Besides operating dedicated ...
.
In recent years, the airline has focused its North American cargo operations solely on point-to-point routes. By 2004, EVA Air Cargo ranked among the world's top 10 largest air freight companies. Industry publication ''Air Cargo World'' ranked EVA Air Cargo sixth out of 50 in its 2008 Air Cargo Excellence Survey, a measure of cargo service customer service and performance. In 2008, EVA Air handled the transport of two Chinese
panda
The giant panda (''Ailuropoda melanoleuca''), also known as the panda bear (or simply the panda), is a bear species endemic to China. It is characterised by its bold black-and-white animal coat, coat and rotund body. The name "giant panda" is ...
s, donated as a gift to the
Taipei Zoo
The Taipei Zoo, sometimes referred to as the "Muzha Zoo", is a public zoo, zoological garden in Wenshan District, Taipei, Taiwan. It is the most famous zoological garden in Taiwan and a leader in conservation biology, conservation, research and ...
.
Maintenance and support
EVA Air service divisions further include pilot and cabin attendant training facilities, along with its Evergreen Sky Catering and Evergreen Airline Services ground support divisions. EVA Air has partnered with
General Electric
General Electric Company (GE) is an American multinational conglomerate founded in 1892, and incorporated in New York state and headquartered in Boston. The company operated in sectors including healthcare, aviation, power, renewable energ ...
since 1998 to operate the
Evergreen Aviation Technologies Corporation (EGAT), a heavy maintenance and aircraft overhaul service.
[The world's largest air freighter. (747 Large Cargo Freighter, Evergreen Aviation Technologies Corp.) ''Logistics Today'', October 2006.] Evergreen Aviation Technologies Corporation provides safety, repair, and refit services for EVA Air, other airlines' aircraft, and has handled the modification of four
Boeing 747 Large Cargo Freighter
The Boeing 747-400 Large Cargo Freighter (LCF) is a wide-body cargo aircraft modified extensively from the Boeing 747-400 airliner. With a volume of it can hold three times that of a 747-400F freighter.Hanson, Mary et al"Boeing Selects EGAT ...
aircraft for Boeing's
787 Dreamliner
The Boeing 787 Dreamliner is an American wide-body jet airliner developed and manufactured by Boeing Commercial Airplanes.
After dropping its unconventional Sonic Cruiser project, Boeing announced the conventional 7E7 on January 29, 2003, ...
production program.
Financial report
EVA Air's financial results are shown below:
Destinations
![TPE Terminal 2 EVA Air](https://upload.wikimedia.org/wikipedia/commons/7/7d/TPE_Terminal_2_EVA_Air.jpg)
Most EVA Air flights originate out of
Taiwan Taoyuan International Airport
Taiwan Taoyuan International Airport is an international airport serving Taipei and northern Taiwan. Located about west of Taipei in Dayuan District, Taoyuan, the airport is Taiwan's largest. It was also the busiest airport in Taiwan before t ...
, its main hub near Taipei, Taiwan.
At Taiwan Taoyuan International Airport, EVA Air's flight operations are concentrated in Terminal 2. Additionally, EVA Air and its domestic subsidiary UNI Air operate numerous flights out of
Kaohsiung International Airport
Kaohsiung International Airport () is a medium-sized civil airport in Siaogang District, Kaohsiung, Taiwan, also known as Siaogang Airport (). With nearly seven million passengers in 2018, it is the second busiest airport in Taiwan, after T ...
.
A focus city for EVA Air outside of Taiwan is
Bangkok
Bangkok, officially known in Thai language, Thai as Krung Thep Maha Nakhon and colloquially as Krung Thep, is the capital and most populous city of Thailand. The city occupies in the Chao Phraya River delta in central Thailand and has an estima ...
, (its main hub being
Suvarnabhumi Airport), with westerly connections to all its European destinations except for
Paris
Paris () is the capital and most populous city of France, with an estimated population of 2,165,423 residents in 2019 in an area of more than 105 km² (41 sq mi), making it the 30th most densely populated city in the world in 2020. S ...
, which is flown non-stop.
Through the mid-2000s, EVA Air's route network was affected by the
political status of Taiwan
The controversy surrounding the political status of Taiwan or the Taiwan issue is a result of World War II, the second phase of the Chinese Civil War (1945–1949), and the Cold War.
The basic issue hinges on who the islands of Taiwan, Peng ...
, which has historically limited access for Taiwanese airlines to Europe and certain Asian countries. Because Taiwanese carriers did not have direct access to China, EVA Air has used
Hong Kong
Hong Kong ( (US) or (UK); , ), officially the Hong Kong Special Administrative Region of the People's Republic of China ( abbr. Hong Kong SAR or HKSAR), is a city and special administrative region of China on the eastern Pearl River Delt ...
, Bangkok and
Macau
Macau or Macao (; ; ; ), officially the Macao Special Administrative Region of the People's Republic of China (MSAR), is a city and special administrative region of China in the western Pearl River Delta by the South China Sea. With a pop ...
as
interline destinations.
EVA Air operated regular charter flights to China in 2008. The airline began regularly scheduled, direct cross-strait operations in December 2008, following the restoration of direct travel links.
A
Houston
Houston (; ) is the most populous city in Texas, the most populous city in the Southern United States, the fourth-most populous city in the United States, and the sixth-most populous city in North America, with a population of 2,304,580 in ...
(
George Bush Intercontinental Airport
George Bush Intercontinental Airport is an international airport in Houston, Texas, United States, serving the Greater Houston metropolitan area. Located about north of Downtown Houston between Interstate 45 and Interstate 69/U.S. Highway 59 ...
) route was opened in June 2015, and service to Chicago (
O'Hare International Airport
Chicago O'Hare International Airport , sometimes referred to as, Chicago O'Hare, or simply O'Hare, is the main international airport serving Chicago, Illinois, located on the city's Northwest Side, approximately northwest of the Chicago Loop, ...
) began on 2 November 2016, using a 777-300ER, as part of a planned increase in North American flights from 58 flights to 77 flights a week.
EVA Air launched a new year-round service to
Istanbul
Istanbul ( , ; tr, İstanbul ), formerly known as Constantinople ( grc-gre, Κωνσταντινούπολις; la, Constantinopolis), is the List of largest cities and towns in Turkey, largest city in Turkey, serving as the country's economic, ...
on 5 March 2016, operating 777-300ER aircraft. This route was first downgraded to a seasonal frequency and then cancelled altogether by September 2016. EVA Air also launched daily service to Cebu, Philippines on 27 March 2016 using A321-200 aircraft. Furthermore, EVA Air expanded its Southeast Asian services by offering daily flights to Chiang Mai on 1 July 2018.
Codeshare agreements
EVA Air has
codeshare agreement
A codeshare agreement, also known simply as codeshare, is a business arrangement, common in the aviation industry, in which two or more airlines publish and market the same flight under their own airline designator and flight number (the "airli ...
s with the following airlines:
*
Air Canada
Air Canada is the flag carrier and the largest airline of Canada by the size and passengers carried. Air Canada maintains its headquarters in the borough of Saint-Laurent, Montreal, Quebec. The airline, founded in 1937, provides scheduled and ...
*
Air China
Air China Limited () is the flag carrier of the People's Republic of China and one of the "Big Three" mainland Chinese airlines (alongside China Southern Airlines and China Eastern Airlines). Air China's headquarters are in Shunyi District, ...
*
Air India
Air India is the flag carrier airline of India, headquartered at New Delhi. It is owned by Talace Private Limited, a Special-Purpose Vehicle (SPV) of Tata Sons, after Air India Limited's former owner, the Government of India, completed the sa ...
*
Air New Zealand
Air New Zealand Limited () is the flag carrier airline of New Zealand. Based in Auckland, the airline operates scheduled passenger flights to 20 domestic and 30 international destinations in 18 countries, primarily around and within the Pacific ...
*
All Nippon Airways
, also known as ANA (''Ē-enu-ē'') or is an airline in Japan. Its headquarters are located in Shiodome City Center in the Shiodome area of Minato ward of Tokyo. It operates services to both domestic and international destinations and had mo ...
*
Asiana Airlines
Asiana Airlines Inc. ( ) is a South Korean airline headquartered in Seoul.[Home]
." Asiana Airlines. Retrieved 13 September 2 ...
*
Avianca
Avianca S.A. (acronym in Spanish for ''Aerovias del Continente Americano S.A.'', "Airways of the American Continent") is a Colombian airline. It has been the flag carrier of Colombia since December 5, 1919, when it was initially registered under ...
*
Bangkok Airways
Bangkok Airways Public Company Limited ( th, บางกอกแอร์เวย์ส) is a regional airline based in Bangkok, Thailand. It operates scheduled services to destinations in Thailand, Cambodia, China, Hong Kong, India, Laos, ...
*
Copa Airlines
Compañía Panameña de Aviación, S.A., (commonly referred to as Copa and branded simply as "Copa Airlines") is the flag carrier of Panama. It is headquartered in Panama City, Panama, with its main hub at Tocumen International Airport. Copa is ...
*
Hainan Airlines
Hainan Airlines Co., Ltd. (HNA, ) is an airline headquartered in Haikou, Hainan, People's Republic of China. The airline is rated as a 5-star airline by Skytrax. It is the largest civilian-run and majority state-owned air transport company, ma ...
*
Hong Kong Airlines
Hong Kong Airlines Limited (stylised as HONGKONG AIRLINES) is an airline based in Hong Kong, with its headquarters in the Tung Chung district and its main hub at Hong Kong International Airport. It was established in 2006 as a member of t ...
*
Shandong Airlines
Shandong Airlines Co,.Ltd. (; nicknamed SDA or ) is an airline based in the Shandong Airlines Center () in Jinan, Shandong. The Chinese carrier operates a sizable domestic network from Jinan, Qingdao and Yantai to major cities across China, toget ...
*
Shenzhen Airlines
Shenzhen Airlines () is an airline headquartered in Shenzhen Bao'an International Airport in Bao'an District, Shenzhen, Guangdong. It has been a member of Star Alliance since 2012, and is currently one of two Chinese airlines that is part of t ...
*
Singapore Airlines
Singapore Airlines (abbreviation: SIA) is the flag carrier airline of the Republic of Singapore with its Airline hub, hub located at Singapore Changi Airport. The airline is notable for highlighting the Singapore Girl as its central figure in ...
*
Thai Airways International
Thai Airways International Public Company Limited, trading as THAI (, th, บริษัท การบินไทย จำกัด (มหาชน)) is the flag carrier airline of Thailand. Formed in 1961, the airline has its corporate h ...
*
Turkish Airlines
Turkish Airlines ( Turkish: ''Türk Hava Yolları'') is the national flag carrier airline of Turkey. , it operates scheduled services to 340 destinations in Europe, Asia, Africa, and the Americas, making it the largest mainline carrier in the w ...
*
Uni Air
*
United Airlines
United Airlines, Inc. (commonly referred to as United), is a major American airline headquartered at the Willis Tower in Chicago, Illinois.
Fleet
Current fleet
, EVA Air operates the following aircraft:
Former fleet
Special liveries
In October 2005, EVA Air launched a campaign with Japanese company
Sanrio
is a Japanese entertainment company. It designs, licenses, and produces products focusing on the ''kawaii'' ("cute") segment of Japanese popular culture. Their products include stationery, school supplies, gifts, and accessories which are sold ...
to create the "Hello Kitty Jet," featuring the popular Japanese character. Using the airline's A330-200, the exterior adopted a livery of
Hello Kitty
, also known by her full name , is a fictional Character (arts), character created by Yuko Shimizu, currently designed by Yuko Yamaguchi, and owned by the Japanese company Sanrio. Sanrio depicts Hello Kitty as an Anthropomorphism, anthropomorphi ...
characters. A year later, the airline launched a second Hello Kitty Jet. The aircraft featured a Hello Kitty motif on exterior and interior furnishings and features. Both aircraft were used to serve Japanese destinations, and from mid–July 2007, also Taipei-Hong Kong routes. The original Hello Kitty livery was retired in 2009, but in 2011 EVA Air announced its return in redesigned form to mark the carrier's 20th anniversary and renew interest in Japanese tourism. For this occasion, EVA Air had ordered brand-new Airbus A330-300s to be painted in an all-new Hello Kitty livery, which the first three were the ''Hello Kitty with Magic Stars'', ''Hello Kitty Loves Apples'', and ''Hello Kitty Around the World''.
After the introduction of the "refreshed" Hello Kitty Livery on three EVA Air A330s, EVA Air decided to introduce two additional Hello Kitty A330 jets, launched in May and June 2012. The fourth and fifth Hello Kitty jets are known as ''Hello Kitty Speed Puff'' and ''Hello Kitty Happy Music'' respectively. In 2013, the carrier rolled out its sixth Hello Kitty jet ''Hand in Hand'', this time on a Boeing 777-300ER, until it was repainted into the new EVA Air livery in May 2021. The aircraft featured all the main characters from the
Sanrio
is a Japanese entertainment company. It designs, licenses, and produces products focusing on the ''kawaii'' ("cute") segment of Japanese popular culture. Their products include stationery, school supplies, gifts, and accessories which are sold ...
family. In 2015, the seventh and final Hello Kitty jet, Kikilala-themed ''Shining Star'' Boeing 777-300ER, rolled out.
In 2017, the first 3 of the Hello Kitty jets, ''Hello Kitty with Magic Stars'', ''Hello Kitty Loves Apples'', and ''Hello Kitty Around the World'' were re-themed into ''Bad
Badtz-Maru
This is a list of characters from Sanrio, a Japanese company specialized in creating kawaii (cute) characters. Sanrio sells and licenses products branded with these characters and has created over 450 characters. Their most successful and best kno ...
Travel Fun'', ''Joyful Dream'', and ''Celebration Flight'' respectively. At the same time, the
Gudetama
Gudetama ( ja, ぐでたま) is a cartoon character from 2013 produced by the Japanese company Sanrio. The character is an anthropomorphized egg yolk whose main traits are laziness and sadness. The name "Gudetama" is derived from the Japanese w ...
''Comfort Flight'' were added onto the A321, and the ''Hello Kitty Speed Puff'' and ''Hello Kitty Happy Music'' were phased out.
![EVA Air 777-300ER Rainbow LAX](https://upload.wikimedia.org/wikipedia/commons/1/1f/EVA_Air_777-300ER_Rainbow_LAX.jpg)
In July 2006, EVA Air's third new Boeing 777-300ER was Boeing's center stage at the 2006
Farnborough Airshow
The Farnborough Airshow, officially the Farnborough International Airshow, is a trade exhibition for the aerospace and defence industries, where civilian and military aircraft are demonstrated to potential customers and investors. Since its fir ...
in a static display. The aircraft, with its special 777-300ER "Rainbow" livery, was leased by Boeing for a week to be presented at the show. The first three EVA Air Boeing 777 aircraft featured this livery, which were repainted in 2013 (B-16701 in
Star Alliance
Star Alliance is the world's largest global airline alliance. Founded on 14 May 1997, its CEO is Jeffrey Goh and its headquarters is located in Frankfurt am Main, Germany. , Star Alliance is the largest of the three global alliances by passenger ...
livery, B-16702 in regular livery, B-16703 in Hello Kitty "Hand in Hand" livery, which has been repainted to the standard livery in 2021).
For the 2010
Taipei International Flora Exposition
The 2010 Taipei International Flora Exposition (2010 Flora Expo) opened on 6 November 2010 and ran until 25 April 2011 in Taipei, Taiwan. It was a garden festival recognized by the International Association of Horticultural Producers (AIPH / IAHP ...
, EVA Air debuted a floral-inspired design for its A330-200 aircraft, highlighting the carrier's official sponsorship of the event;
the "Flora Expo cabin concept" introduced interior products such as
in-flight meals with a flower motif.
Fleet plans
The majority of EVA Air's long-haul fleet is based on the Boeing 777-300ER, with the carrier's initial order for 15 all delivered by 2011. In 2006, the airline decided against proceeding with an order for two Boeing 777-200LR (stating that with the 777-300ERs would give it sufficient passenger capacity), and they were converted into orders for two 777-200F cargo aircraft. In late 2010, EVA Air indicated it planned to lease three A330-300 aircraft for Asian routes in 2011. In mid-2011, EVA Air announced plans to acquire further 777-300ERs to complete the replacement of its 747-400 aircraft on Europe and US routes, along with A321 series narrow-body jets to replace its MD-90 fleet.
On 8 May 2012, EVA Air signed orders with Boeing for three additional 777-300ERs, and also announced a lease of four more 777-300ERs. Due to falling freight demand, the airline restructured its cargo fleet by retiring its McDonnell Douglas MD-11s. The last 747-400M flight was conducted on 5 January 2015, ending its 22-year service.
At the Paris Airshow in 2015, EVA Air announced its intention to purchase five
Boeing 777F
The Boeing 777, commonly referred to as the Triple Seven, is an American long-range wide-body airliner developed and manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet.
The 777 was designed to bridge the gap bet ...
cargo aircraft and four
Airbus A330-300s. EVA Air confirmed the order of up to 24 Boeing 787-10s and two additional Boeing 777-300ERs. It also announced the additional lease of 787 aircraft.
EVA announced in late 2015 that it would be retiring all of its leased A330-200 aircraft by the end of 2016, replacing them with the newly ordered A330-300s.
Following the changes of air traffic demand due to the
COVID-19 pandemic
The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identif ...
, the airline switched 7 787-10s with 4 787-9s and 3 777Fs. In March 2022, the airline plans to convert 3 of their older 777-300ER passenger jets into freighters; considering the replacement of the older 777-300ER fleet by the
787-10
The Boeing 787 Dreamliner is an American wide-body jet airliner developed and manufactured by Boeing Commercial Airplanes.
After dropping its unconventional Sonic Cruiser project, Boeing announced the conventional 7E7 on January 29, 2003, ...
and/or the
777-9
The Boeing 777X is the latest series of the long-range, wide-body, twin-engine jetliners in the Boeing 777 family from Boeing Commercial Airplanes. The 777X features new GE9X engines, new composite wings with folding wingtips, greater cabin w ...
. The airline is also evaluating the
737-10
The Boeing 737 MAX is the fourth generation of the Boeing 737, a narrow-body airliner manufactured by Boeing Commercial Airplanes (BCA), a division of American company Boeing. It succeeds the Boeing 737 Next Generation (NG) and competes with t ...
s and the
A321neo
The Airbus A320neo family is a development of the A320 family of narrow-body airliners produced by Airbus.
The A320neo family (''neo'' for "new engine option") is based on the previous A319, A320 and A321 ( enhanced variant), which was then ren ...
s to replace the older A321ceos in the fleet.
747 retirements
As the 777s continued to phase in, the 747s were progressively retired. On 5 January 2015, EVA Air retired its first 747 variant, the 747-400M Combi. In 2016, EVA announced that the last 747-400 passenger service would be mid-May 2017. The airline also plans to retire the 747 freighters when the 777 freighters are delivered. EVA retired the Boeing 747-400 passenger aircraft from its fleet on 21 August 2017. The following year, the production 747 freighters were retired, leaving the converted 747 freighters in service until 2019.
Services
Hello Kitty Flights
EVA Air ran
Hello Kitty
, also known by her full name , is a fictional Character (arts), character created by Yuko Shimizu, currently designed by Yuko Yamaguchi, and owned by the Japanese company Sanrio. Sanrio depicts Hello Kitty as an Anthropomorphism, anthropomorphi ...
flights from 2005 through 2008, and brought them back in 2011. They have been running Hello Kitty flights ever since, and current Hello Kitty routes have some of the highest load factors in their system (around 85%).
Check-in
At Taiwan Taoyuan International Airport, EVA Air has introduced the EVA Air Check-in Kiosks at T2, counters 6A, allowing passengers to check in and print their boarding passes electronically, since December 2009.
The kiosks are currently available at Taiwan Taoyuan International Airport and Taipei Songshan Airport. Over time, EVA will install these counters in airports in China and other international EVA Air destinations. Outside of Taiwan, it is only currently available in Los Angeles, Tokyo, and Osaka.
Previously, if passengers were to check in for an EVA Air flight, they would have to go to an airline representative at the counters. There is a self service baggage drop available at Taiwan Taoyuan International Airport at T2 at counters 16–17.
Onboard
![BR 852 - 777-35E - EVA AIR - Royal Laurel Class (11975949583)](https://upload.wikimedia.org/wikipedia/commons/1/1a/BR_852_-_777-35E_-_EVA_AIR_-_Royal_Laurel_Class_%2811975949583%29.jpg)
EVA Air offers three classes of service on its long-haul flights: "Royal Laurel"/"Premium Laurel" (business), Premium Economy Class, and Economy Class.
All cabins feature satellite phones, audio video on demand (AVOD) entertainment,
SMS
Short Message/Messaging Service, commonly abbreviated as SMS, is a text messaging service component of most telephone, Internet and mobile device systems. It uses standardized communication protocols that let mobile devices exchange short text ...
service,
and in a number of Boeing 777 cabins,
mood lighting
Mood lighting is igniting or illumination, designed to create a temporary state of mind or feeling.
Effects of lighting on humans
Field studies have shown in office settings that blue-enriched lighting over the course of several weeks can lead ...
(B-16718-B-16738).
Domestic and short-haul international services flown also feature a short-haul business class.
In the latter half of 2007, EVA Air's Boeing 747-400 fleet was upgraded to feature the airline's latest seating classes; the addition of Premium Laurel class on the Boeing 747-400 succeeded the previous "Super First" and "Super Business" cabins.
In early 2012, EVA Air officials unveiled a redesigned "Royal Laurel" business class, including 180-degree, fully flat seats in reverse
herringbone layout, which was first introduced on Boeing 777-300ER services in June 2012 between Taipei and New York.
Cabin classes
![Interior of EVA Air Boeing 777](https://upload.wikimedia.org/wikipedia/commons/7/7f/Interior_of_EVA_Air_Boeing_777.jpg)
EVA Air currently has five classes.
In May 2012, EVA Air announced the introduction of a new business class on select, redesigned Boeing 777-300ER aircraft: Royal Laurel Class. The cabin features 38 lie-flat bed/seats in a reverse herringbone configuration pitched at wide. Laptop power and multi-port connectors (USB/iPod) are available at each seat.
The Royal Laurel class seating arrangement is in a 1–2–1 abreast arrangement.
The airline is offering this cabin on all flights operated by the Boeing 777. On 20 September 2018, EVA Air debuted the Boeing 787 Royal Laurel Class. The seat was designed by Designworks, a BMW Group company. The new Royal Laurel Class seats are 584 mm (23 in) wide and recline into flat-bed positions that have a pitch of 1,930 mm (76 in) long. There are 26 Royal Laurel Class seats on the Boeing 787-9. The Royal Laurel Class cabin on the Boeing 787-10 features 40 seats.
Premium Laurel Class, EVA Air's existing business class cabin, was introduced in 2003 with the A330-200, and expanded to more destinations with the Boeing 777-300ER in 2005 and refitted Boeing 747-400 (replacing "Super First") in 2007. Seats are pitched at in Premium Laurel in a pod-style layout, and can convert to an angled
lie-flat bed.
Laptop power is available.
Premium Laurel class seating is in a 2–2–2 abreast arrangement on the A330.
In 2016, Premium Laurel was upgraded to the new B/E Aerospace seats in a 2-2-2 configuration.
Business Class, EVA Air's short haul business class cabin on the A321, consists of eight seats. These seats feature a 10.6-inch in-flight entertainment system and 110 V power outlets. Seat pitch is 45 inches.
is offered in a dedicated cabin on the Boeing 777. Premium Economy Class has wider seating and legroom (in a 2-4-2 layout), and a seat similar to short-haul business class with a footrest, pitch, adjustable winged headrests, and laptop power.
Service levels in Premium Economy Class are similar to Economy Class, but food and amenities are improved, along with the seating. Premium Economy passengers further receive an amenity kit on most flights. There are two or four lavatories (dependent on aircraft configuration) that are dedicated to Premium Economy Class passengers.
Economy Class is available on all EVA Air aircraft, featuring pitch,
touchscreen
A touchscreen or touch screen is the assembly of both an input ('touch panel') and output ('display') device. The touch panel is normally layered on the top of an electronic visual display of an information processing system. The display is often ...
personal entertainment screens, sliding seat cushions, and adjustable winged headrests.
Each seat is also equipped with a personal handset satellite telephone which can be used with a credit card. Economy seating is in 3–3–3 arrangement on the Boeing 777 and Boeing 787 Dreamliner,
3–4–3 on certain Boeing 777 aircraft, 3–3 on the A321,
and 2–4–2 on all A330s.
In Economy Class of the A321 there is no personal entertainment, with only overhead screens.
A new Economy and Premium Economy cabin is available on 777-300ER aircraft. Those new seats have improved entertainment systems and USB and 110 V AC ports in each seat. It includes a seat-back screen that is 11.1 inches, compared to the previous 9 inches.
In 2018, EVA Air renamed Elite Class to Premium Economy Class.
In-flight entertainment
EVA Air's
audio video on demand
Video on demand (VOD) is a media distribution system that allows users to access videos without a traditional video playback device and the constraints of a typical static broadcasting schedule. In the 20th century, broadcasting in the form of o ...
(AVOD) entertainment system, Star Gallery, is available in all classes, except Airbus A321 Economy class. This system has 40 movies and short features, interactive games, and over 100 music albums. Programs are mainly in
Mandarin
Mandarin or The Mandarin may refer to:
Language
* Mandarin Chinese, branch of Chinese originally spoken in northern parts of the country
** Standard Chinese or Modern Standard Mandarin, the official language of China
** Taiwanese Mandarin, Stand ...
and English, with some selections in Japanese, German, and French.
Star Gallery entertainment categories include such areas as Sky Hollywood (films), Sky Concert Hall (music and playlist creator), Kids' World (entertainment geared toward younger travelers), among others. The Panasonic Avionics 3000i system can display Mandarin, English, or Japanese text. On certain aircraft, a Panasonic EX3 system is installed. Since 2005, customers can also send SMS
text messages
Text messaging, or texting, is the act of composing and sending electronic messages, typically consisting of alphabetic and numeric characters, between two or more users of mobile devices, desktops/laptops, or another type of compatible compute ...
and emails to the ground using their personal handsets and seatback screens.
Seatback video is not available in Economy Class on A321-200s.
''enVoyage'' is EVA's inflight
magazine
A magazine is a periodical publication, generally published on a regular schedule (often weekly or monthly), containing a variety of content. They are generally financed by advertising, purchase price, prepaid subscriptions, or by a combinatio ...
and features articles in English, Mandarin and Japanese.
EVA Air's
duty-free shop
A duty-free shop (or store) is a retail outlet whose goods are exempt from the payment of certain local or national taxes and duties, on the requirement that the goods sold will be sold to travelers who will take them out of the country, who ...
ping brochure, named EVA Air Sky Shop, is included at each seat in either paper or video form, with sales occurring in-flight, typically after meal services. EVA Air also stocks a supply of
newspapers
A newspaper is a periodical publication containing written information about current events and is often typed in black ink with a white or gray background.
Newspapers can cover a wide variety of fields such as politics, business, sports ...
and magazine publications on international flights,
selection depending on route.
Catering
EVA Air offers a variety of meals on intercontinental routes, depending on seat class, destination, and flight length.
Western
Western may refer to:
Places
*Western, Nebraska, a village in the US
*Western, New York, a town in the US
*Western Creek, Tasmania, a locality in Australia
*Western Junction, Tasmania, a locality in Australia
*Western world, countries that id ...
and
Eastern
Eastern may refer to:
Transportation
*China Eastern Airlines, a current Chinese airline based in Shanghai
*Eastern Air, former name of Zambia Skyways
*Eastern Air Lines, a defunct American airline that operated from 1926 to 1991
*Eastern Air Li ...
menu selections are typically offered, including seasonal menu selections varied by destination. Special meal offerings can be requested in each class during booking, including children's, religious, vegetarian, and other meals.
In Royal Laurel Class and Premium Laurel Class, passengers can pre-order gourmet entreés, depending on destination,
including specialties produced by
Din Tai Fung
Din Tai Fung (; Pha̍k-fa-sṳ: Tín-thai-fûng) is a Taiwanese restaurant chain. Outside Taiwan, Din Tai Fung also has branches in Australia, China, Hong Kong, Indonesia, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Thailand, ...
, an award-winning Taiwanese restaurant. Royal Laurel cabins on the Boeing 777 also feature an in-flight refreshment bar, and European wine selections are served.
EVA AIR lounges
EVA AIR operates
airline lounge
An airport lounge is a facility operated at many airports. Airport lounges offer, for selected passengers, comforts beyond those afforded in the airport terminal itself, such as more comfortable seating, quieter environments, and often better acce ...
s under the
brand name
A brand is a name, term, design, symbol or any other feature that distinguishes one seller's good or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create an ...
EVA AIR lounge (formerly branded Evergreen Lounge) in major destination airports. Passengers eligible to enter these facilities include Royal Laurel, Premium Laurel and business class passengers,
Infinity MileageLands Diamond, Gold, and Silver Card holders, Star Alliance Gold members, and eligible passengers travelling with airlines that have contracted with EVA Air on the lounge facilities.
EVA Air's four flagship lounges, located at Taiwan Taoyuan International Airport, are:
*The Garden (Exclusively to Infinity MileageLands Diamond and American Express Centurion/EVA Air Co-brand Platinum/Citibank EVA Air Co-brand World Cardholders travelling in Royal Laurel/Premium Laurel/Business Class)
*The Infinity (Accessible by all eligible passengers above and: Royal Laurel/Premium Laurel/Business Class passengers, Star Alliance First/Business Class Passengers and American Express Centurion/EVA Air Co-brand Platinum/Citibank EVA Air Co-brand World Cardholders travelling in Premium Economy/Economy Class)
*The Star (Accessible by all eligible passengers above and: Infinity MileageLands Gold, Star Alliance Gold members, Business customers, Business class/elite passengers travelling with airlines contracted with EGAT on lounge facilities)
*The club by EVA Air (Accessible by all eligible passengers above and: Infinity MileageLands Silver, Citibank Diamond Cardholders, Diners Club cardholders and Citibank EVA Air Cobrand Titanium/Platinum Cardholders).
![EVA Air Infinity Lounge Taipei (12790126753)](https://upload.wikimedia.org/wikipedia/commons/9/97/EVA_Air_Infinity_Lounge_Taipei_%2812790126753%29.jpg)
EVA Air also operates its EVA AIR lounges at
Bangkok
Bangkok, officially known in Thai language, Thai as Krung Thep Maha Nakhon and colloquially as Krung Thep, is the capital and most populous city of Thailand. The city occupies in the Chao Phraya River delta in central Thailand and has an estima ...
and
Kaohsiung
Kaohsiung City (Mandarin Chinese: ; Wade–Giles: ''Kao¹-hsiung²;'' Pinyin: ''Gāoxióng'') is a special municipality located in southern Taiwan. It ranges from the coastal urban center to the rural Yushan Range with an area of . Kaohsi ...
. It previously operated an outstation lounge at
San Francisco
San Francisco (; Spanish language, Spanish for "Francis of Assisi, Saint Francis"), officially the City and County of San Francisco, is the commercial, financial, and cultural center of Northern California. The city proper is the List of Ca ...
.
EVA Air lounge services typically include refreshments, business facilities, and television and reading entertainment.
Infinity MileageLands
EVA Air's
frequent flyer program
A frequent-flyer program (American English) or frequent-flyer programme (British English) is a loyalty program offered by an airline.
Many airlines have frequent-flyer programs designed to encourage airline customers enrolled in the program ...
, Infinity MileageLands, awards members points based on miles traveled and class of service. Infinity MileageLands points are redeemable for upgrades and free tickets, and can also be accumulated through credit card use, rental car agencies,
Evergreen Laurel Hotels, and other participating services. Membership benefits include a dedicated reservation line, dedicated customer service hotlines, dedicated check-in services, holiday gifts (Diamond Card Holders), Evergreen Lounge access, additional baggage allowance with priority handling, and discounts on car rentals and hotels.
Membership into the program is free. The program is divided into four tiers: Green, Silver, Gold, and Diamond.
Infinity MileageLands privileges are additive by membership tier, with higher tiers including all benefits listed for prior tiers. The program accepts miles flown on partner airlines and Star Alliance partners such as All Nippon Airways, Air Canada, and United Airlines, provided that the flights are booked and logged according to EVA Air frequent flier rules.
Co-branded
Cathay United Bank
Cathay United Bank () is one of the largest commercial banks in Taiwan, with a capital value of TW$67 billion (approximately US$2.23 billion) and more than 165 branches located throughout Taiwan. It is part of Cathay Financial Holdings.
History
...
,
American Express
American Express Company (Amex) is an American multinational corporation specialized in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City. The company was found ...
,
Citibank
Citibank, N. A. (N. A. stands for " National Association") is the primary U.S. banking subsidiary of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, and later became First National City ...
, and
Diners Club
A diner is a small, inexpensive restaurant found across the United States, as well as in Canada and parts of Western Europe. Diners offer a wide range of foods, mostly American cuisine, a casual atmosphere, and, characteristically, a comb ...
cards can also earn miles.
Qualification levels and general benefits are listed on the EVA Air website.
Shuttle services
EVA Air operates the following shuttle services in the United States and Europe, free for customers:
* To/from
John F. Kennedy International Airport
John F. Kennedy International Airport (colloquially referred to as JFK Airport, Kennedy Airport, New York-JFK, or simply JFK) is the main international airport serving New York City. The airport is the busiest of the seven airports in the Ne ...
(New York City): In New Jersey:
Jersey City
Jersey City is the second-most populous city in the U.S. state of New Jersey, after Newark.[Piscataway Piscataway may refer to:
*Piscataway people, a Native American ethnic group native to the southern Mid-Atlantic States
*Piscataway language
*Piscataway, Maryland, an unincorporated community
*Piscataway, New Jersey, a township
*Piscataway Creek, Ma ...]
,
Fort Lee,
East Hanover,
Cherry Hill – In Pennsylvania:
South Philadelphia
South Philadelphia, nicknamed South Philly, is the section of Philadelphia bounded by South Street to the north, the Delaware River to the east and south and the Schuylkill River to the west.[Cheltenham
Cheltenham (), also known as Cheltenham Spa, is a spa town and borough on the edge of the Cotswolds in the county of Gloucestershire, England. Cheltenham became known as a health and holiday spa town resort, following the discovery of mineral s ...]
* To/from
George Bush Intercontinental Airport
George Bush Intercontinental Airport is an international airport in Houston, Texas, United States, serving the Greater Houston metropolitan area. Located about north of Downtown Houston between Interstate 45 and Interstate 69/U.S. Highway 59 ...
(Houston): Stops in the
Dallas-Fort Worth area:
Richardson
Richardson may refer to:
People
* Richardson (surname), an English and Scottish surname
* Richardson Gang, a London crime gang in the 1960s
* Richardson Dilworth, Mayor of Philadelphia (1956-1962)
Places Australia
* Richardson, Australian Cap ...
* To/from
Amsterdam Airport Schiphol
Amsterdam Airport Schiphol , known informally as Schiphol Airport ( nl, Luchthaven Schiphol, ), is the main international airport of the Netherlands. It is located southwest of Amsterdam, in the municipality of Haarlemmermeer in the province ...
:
Saint-Gilles (Sint-Gillis),
Brussels
Brussels (french: Bruxelles or ; nl, Brussel ), officially the Brussels-Capital Region (All text and all but one graphic show the English name as Brussels-Capital Region.) (french: link=no, Région de Bruxelles-Capitale; nl, link=no, Bruss ...
(near the
Brussels-South (Midi) railway station) and
Berchem
Berchem () is a southern Districts of Antwerp, district of the municipality and city of Antwerp in the Flemish Region of Belgium. Berchem is located along the old ''Grote Steenweg'' (Dutch language, Dutch for 'Big Paved Road') that has connected ...
,
Antwerp
Antwerp (; nl, Antwerpen ; french: Anvers ; es, Amberes) is the largest city in Belgium by area at and the capital of Antwerp Province in the Flemish Region. With a population of 520,504, (near Antwerp-Berchem bus station) – Co-operated with Reizen Lauwers NV
Accidents and incidents
To date, EVA Air has not had any aircraft losses or passenger fatalities in its operational history. As of 21 January 2021, EVA Air is ranked number 6 in safety after
Qantas
Qantas Airways Limited ( ) is the flag carrier of Australia and the country's largest airline by fleet size, international flights, and international destinations. It is the world's third-oldest airline still in operation, having been founded ...
and five other airlines by cntraveler.com.
According to the
JACDEC
Jet Airliner Crash Data Evaluation Centre (JACDEC) is a company providing commercial aviation safety analysis.
The company promotes the ‘JACDEC Safety Index’, a rating system developed from the company’s proprietardatabase The JACDEC Cen ...
Airline Safety Ranking 2018, EVA Air was ranked 15th out of 100 major airlines. On 2 April 2019, EVA Air was voted third best airline in the world according to Trip Advisor's Travelers Choice rankings, preceded only by
Singapore Airlines
Singapore Airlines (abbreviation: SIA) is the flag carrier airline of the Republic of Singapore with its Airline hub, hub located at Singapore Changi Airport. The airline is notable for highlighting the Singapore Girl as its central figure in ...
and
Qatar Airways
Qatar Airways Company Q.C.S.C. ( ar, القطرية, ''al-Qaṭariya''), operating as Qatar Airways, is the state-owned flag carrier airline of Qatar. Headquartered in the Qatar Airways Tower in Doha, the airline operates a hub-and-spoke netw ...
.
* On 17 July 2014, EVA Air Flight 088 (BR088), en route from Paris to Taipei, was in the same area when
Malaysia Airlines Flight 17
Malaysia Airlines Flight 17 (MH17/MAS17) was a scheduled passenger flight from Amsterdam to Kuala Lumpur that was shot down by Russian forces on 17 July 2014, while flying over eastern Ukraine. All 283 passengers and 15 crew were killed. Cont ...
was shot down in
Donetsk Oblast
The Donetsk Oblast ( ukr, Донецька область, Donetska oblast, ), also referred to as Donechchyna ( ukr, Донеччина, links=no), is an oblast of eastern Ukraine. It is Ukraine's most populous province, with around 4.1 mill ...
, Ukraine.
* On 16 December 2016, EVA Air Flight 015 (operated by a Boeing 777-300ER registered as B-16726) from
Los Angeles International Airport
Los Angeles International Airport , commonly referred to as LAX (with each letter pronounced individually), is the primary international airport serving Los Angeles, California and its surrounding metropolitan area. LAX is located in the W ...
to
Taiwan Taoyuan International Airport
Taiwan Taoyuan International Airport is an international airport serving Taipei and northern Taiwan. Located about west of Taipei in Dayuan District, Taoyuan, the airport is Taiwan's largest. It was also the busiest airport in Taiwan before t ...
narrowly missed colliding with Air Canada Flight 788 on takeoff, and subsequently nearly impacted
Mount Wilson above
Pasadena, California
Pasadena ( ) is a city in Los Angeles County, California, northeast of downtown Los Angeles. It is the most populous city and the primary cultural center of the San Gabriel Valley. Old Pasadena is the city's original commercial district.
I ...
. With takeoffs that evening rerouted to the rarely-used eastbound departure due to weather, the Los Angeles air traffic controller mistakenly told the pilot to turn left instead of right (as they would if the aircraft were taking off westbound, over the ocean). The aircraft complied, and instead headed north, climbing to maintain as it headed towards Mt. Wilson. The EVA aircraft was forced to take evasive action, and climb to , missing Mt. Wilson by less than . Air Canada Flight 788, also departing Los Angeles, was taking the same route as the EVA aircraft and was forced to climb to in evasive action.
* On 2 December 2017, EVA Air Flight 035 from
Toronto Pearson International Airport
Lester B. Pearson International Airport , commonly known as Toronto Pearson International Airport, is an international airport located in Mississauga, Ontario, Canada. It is the main airport serving Toronto, its metropolitan area, and the surro ...
to
Taiwan Taoyuan International Airport
Taiwan Taoyuan International Airport is an international airport serving Taipei and northern Taiwan. Located about west of Taipei in Dayuan District, Taoyuan, the airport is Taiwan's largest. It was also the busiest airport in Taiwan before t ...
struck a pole while taxiing in darkness. The aircraft (a Boeing 777-300ER registered as B-16718) suffered significant damage on its right leading edge and wing surface. The aircraft had not been taxiing on the centerline after deicing and therefore lacked wing clearance with the light pole.
Controversies and labor disputes
* On 19 January 2019, on EVA Air's flight from Los Angeles to Taoyuan, Taipei, a disorderly overweight American passenger asked female flight attendants for assistance in the lavatory. Claiming that he recently had surgery and was physically unable to wipe his buttocks, he demanded that the flight attendants clean his backside. After berating them when they refused, the flight attendants reluctantly complied. It was later revealed that the passenger was a frequent EVA Air customer with a history of making similar questionable requests to the airline's flight attendants. The airline moved to cancel the passenger's return flight but learned that he died in Thailand.
* On 29 January 2019, a female EVA Air flight attendant issued a public complaint after EVA Air falsely accused her of taking part in pornography.
* On 20 June 2019, Taiwan Flight Attendants Union (TFAU) started an air strike. EVA Air and Taiwan Flight Attendants reached an agreement on 7 July 2019, stating that the strike would end on 10 July 2019. About 1440 flights were cancelled and more than 280,000 passengers were affected from the air strike. The strike became the longest strike in Taiwan's history. The airline estimated a prospective loss of about US$97 million as a result of the strike.
See also
*
List of airlines of Taiwan
This is a list of airlines currently based in Taiwan.
Scheduled airlines
Cargo airlines
See also
* List of airlines
* List of defunct airlines of Taiwan
* List of defunct airlines of Asia
{{Asia topic, List of airlines of
*
Taiwan
Airlines ...
*
Air transport in Taiwan
*
List of airports in Taiwan
This is a list of airports in Taiwan, grouped by type and sorted by number of passengers.
Airports
Airport names shown in bold indicate the airport currently has regular international flights.
See also
* Transportation in Taiwan
* List of ai ...
*
List of companies of Taiwan
Taiwan maintains a stable industrial economy as a result of economic growth and industrialization during the late 20th century, being dubbed as one of the Four Asian Tigers along with Hong Kong, Singapore and South Korea. It is a member of both ...
*
Transportation in Taiwan
Transport (in British English), or transportation (in American English), is the intentional movement of humans, animals, and goods from one location to another. Modes of transport include air, land (rail and road), water, cable, pipeline, an ...
References
External links
*
*
{{good article
Airlines established in 1989
1989 establishments in Taiwan
Airlines of Taiwan
Association of Asia Pacific Airlines
Companies based in Taoyuan City
Companies listed on the Taiwan Stock Exchange
Star Alliance
Taiwanese brands
Evergreen Group
EVA Air