E-procurement (electronic
procurement
Procurement is the method of discovering and agreeing to terms and purchasing goods, Service (economics), services, or other works from an external source, often with the use of a tendering or competitive bidding process. When a government agenc ...
, sometimes also known as supplier exchange) is the
business-to-business
Business-to-business (B2B or, in some countries, BtoB) is a situation where one business makes a commercial transaction with another. This typically occurs when:
* A business is sourcing materials for their production process for output (e.g., a ...
or
business-to-consumer or
business-to-government
Business-to-government (B2G),Market Business NewsWhat is B2G or business-to-government? Definition and examples accessed 31 August 2020 also known as business-to-administration (B2A), refers to trade between the business sector as a supplier and a ...
purchase and sale of
supplies,
work
Work may refer to:
* Work (human activity), intentional activity people perform to support themselves, others, or the community
** Manual labour, physical work done by humans
** House work, housework, or homemaking
** Working animal, an animal t ...
, and
services
Service may refer to:
Activities
* Administrative service, a required part of the workload of university faculty
* Civil service, the body of employees of a government
* Community service, volunteer service for the benefit of a community or a p ...
through the
Internet
The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a '' network of networks'' that consists of private, pub ...
as well as other information and networking systems, such as
electronic data interchange and
enterprise resource planning
Enterprise resource planning (ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. ERP is usually referred to as a category of Business management tools, business management ...
.
The e-procurement value chain consists of indent management, e-Informing, e-Tendering, e-Auctioning, vendor management, catalogue management,
purchase order
A purchase order is a commercial document and first official offer issued by a buyer to a seller, indicating types, quantities, and agreed prices for products or services. It is used to control the purchasing of products and services from externa ...
integration, Order Status, Ship Notice,
e-invoicing,
e-payment Online Banking ePayments (OBeP) is a type of payments network, developed by the banking industry in conjunction with technology providers. It is specifically designed to address the unique requirements of payments made via the Internet. http://icpno ...
, and contract management. Indent management is the workflow involved in the preparation of tenders. This part of the value chain is optional, with individual procuring departments defining their indenting process. In works procurement, administrative approval and technical sanction are obtained in electronic format. In goods procurement, indent generation activity is done online. The end result of the stage is taken as inputs for issuing the NIT.
Elements of e-procurement include
request for information,
request for proposal,
request for quotation
A request for quotation (RfQ) is a business process in which a company or public entity requests a quote from a supplier for the purchase of specific products or services. RfQ generally means the same thing as Call for bids (CfB) and Invitatio ...
, RFx (the previous three together), and
eRFx {{Unreferenced, date=May 2009
In procurement technology, ERFx (or eRFx) is an acronym for electronic request for '', where ''x'' can be Proposal (RFP), Quotation (RFQ), Information (RFI) or Tender (RFT). Other pseudonymous acronyms include ITT ...
(software for managing RFx projects).
Alongside with increased use of e-procurement, needs for
standardization
Standardization or standardisation is the process of implementing and developing technical standards based on the consensus of different parties that include firms, users, interest groups, standards organizations and governments. Standardization ...
arise. Currently, there is one globally developed open
extensible markup language
Extensible Markup Language (XML) is a markup language and file format for storing, transmitting, and reconstructing arbitrary data. It defines a set of rules for encoding documents in a format that is both human-readable and machine-readable. T ...
based standard framework built on a rich heritage of electronic business experience. It consists of five layers - messaging, registry and repository, collaboration protocol, core components and
business process
A business process, business method or business function is a collection of related, structured activities or tasks by people or equipment in which a specific sequence produces a service or product (serves a particular business goal) for a parti ...
es.
History
It was first used by
IBM in the year 2000, when the company launched its ''Replenishment Management System and Method'', designed by Mexican communications engineer Daniel Delfín, who was then the procurement director at IBM's largest production plant, and programmed by Alberto Wario, an IT programmer. The system was designed to solve IBM's complex procurement process for the plant in
Guadalajara
Guadalajara ( , ) is a metropolis in western Mexico and the capital of the list of states of Mexico, state of Jalisco. According to the 2020 census, the city has a population of 1,385,629 people, making it the 7th largest city by population in Me ...
,
Mexico
Mexico (Spanish: México), officially the United Mexican States, is a country in the southern portion of North America. It is bordered to the north by the United States; to the south and west by the Pacific Ocean; to the southeast by Guatema ...
, then the largest
personal computer
A personal computer (PC) is a multi-purpose microcomputer whose size, capabilities, and price make it feasible for individual use. Personal computers are intended to be operated directly by an end user, rather than by a computer expert or tec ...
production plant in the World, with a production value of 1.6 billion dollars a year. Three years after the system was implemented, the production of the plant grew to 3.6 billion dollars, after which, the company used the system in its secondary production plants, and later sold licenses to external companies around the World.
Jari Tavi identified three stages in the evolution of e-procurement technology: initial systems were functional for procurement professionals but did not address user need; a second generation used web-based technology and aimed to support end-users as well as meeting procurement teams' needs but lacked flexibility and
usability. The third system generation the secured more of the user-focussed flexibility and usability which had previously been lacking.
In the
European Union
The European Union (EU) is a supranational political and economic union of member states that are located primarily in Europe. The union has a total area of and an estimated total population of about 447million. The EU has often been des ...
, e-procurement for the public sector was first introduced with the
Directives 2004/17/EC and 2004/18/EC of 31 March 2004. These directives, which were subsequently revised in 2014, set up the framework for transparent and equal opportunities for public procurement including the mandatory use of electronic communication for publishing opportunities, the standardization of procurement processes, electronic tender submission procedures, handling of objections etc. for all public procurement made in the EU above certain thresholds.
e-Informing
E-Informing does not directly take part in the purchasing process, this process rather precedes the purchasing. It is the process of gathering and distributing purchasing information both from and to internal and external parties, using the internet technology. Information sharing refers to the extent to which critical and proprietary information is communicated to one's supply chain partner thus more efficiency and high performance of the
supply chain
In commerce, a supply chain is a network of facilities that procure raw materials, transform them into intermediate goods and then final products to customers through a distribution system. It refers to the network of organizations, people, acti ...
. In
information sharing
Information exchange or information sharing means that people or other entities pass information from one to another. This could be done electronically or through certain systems. These are terms that can either refer to bidirectional ''informa ...
, also information quality is considered. That includes accuracy, timeliness, adequacy, and credibility of information exchanged.
This process occurs especially in
Enterprise Resource Planning
Enterprise resource planning (ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. ERP is usually referred to as a category of Business management tools, business management ...
(ERP).
e-Tendering
Electronic tendering ("e-Tendering") is a process for sending and receiving tenders by electronic means, rather than the old paper-based method. Instead of inserting documents into an envelope and posting them, we - and you - will now exchange them securely via the Internet. p. 14.
e-Auctioning
E-auction is the process of conducting an auction to sell assets, natural resources or other goods through online competitive bidding. Compared to physical auction, electronic auction provides complete transparency and enables more parties to take part.
Vendor management
It occurs when contracting authority aims to control costs, drive service excellence and mitigate risks to gain increased value from their vendors throughout the procurement process. Contract management departments are often established in order to ensure the most effective deal.
Catalogue management
Catalogue management is a strategic process that starts when suppliers publish their product portfolio electronically and products are made available to buyers in order to procure goods and services electronically, and appears while managing the product catalog to ensure the quality of the product data across the sales channels. The product content can be hosted either by the supplier or buyer.
e-Purchasing
As opposed to e-Tendering, e-Purchasing is used in procurement of goods and services that are of low value and high volume. It electronically simplifies the purchasing process of such goods and services. For this type of procurement, catalogues are one of the key components that often occurs. Key components of this system are often complex and thus system development is often needed. The process starts from publication of items online by the suppliers, and continues to the electronic selection, order, reception, and finishes with payment by the purchasing side.
[United Nations, Asian Development Bank, & Korea (South). (2006). ''E-procurement''. angkok United Nations Publications. p. 14.]
e-Ordering
Process of creating and approving purchasing requisition, both placing purchase orders and receiving goods and services ordered, while using a
software system based on internet technology which greatly improves the
supply chain
In commerce, a supply chain is a network of facilities that procure raw materials, transform them into intermediate goods and then final products to customers through a distribution system. It refers to the network of organizations, people, acti ...
performance. When talking about e-ordering, ordered goods and services are generally non-product related, in other words - indirect. In case of
Enterprise Resources Planning (ERP) the goods and services ordered are product related. Both the supporting software system as well as ordering catalogue system are designed to be used by all employees of an organization.
e-Invoicing
E-Invoicing is any method by which an invoice is electronically presented to a customer for payment. In larger companies,
accounts payable departments are responsible for the
invoice
An invoice, bill or tab is a commerce, commercial document issued by a sales, seller to a buyer relating to a sale transaction and indicating the product (business), products, quantities, and agreed-upon prices for products or Service (economic ...
s to be approved, processed, and paid.
e-Contract Management
This type of management consists of management of receivables, payments, contract settlements, contract variations, performance securities, and auditing and control activities, and as opposed to its classical form, e-Contract Management is its electronic improvement.
In the public sector
E-procurement in the public sector is emerging internationally. Hence, initiatives have been implemented in
Bangladesh
Bangladesh (}, ), officially the People's Republic of Bangladesh, is a country in South Asia. It is the eighth-most populous country in the world, with a population exceeding 165 million people in an area of . Bangladesh is among the mos ...
,
Mongolia
Mongolia; Mongolian script: , , ; lit. "Mongol Nation" or "State of Mongolia" () is a landlocked country in East Asia, bordered by Russia to the north and China to the south. It covers an area of , with a population of just 3.3 million, ...
,
Ukraine
Ukraine ( uk, Україна, Ukraïna, ) is a country in Eastern Europe. It is the second-largest European country after Russia, which it borders to the east and northeast. Ukraine covers approximately . Prior to the ongoing Russian inv ...
,
India
India, officially the Republic of India (Hindi: ), is a country in South Asia. It is the seventh-largest country by area, the second-most populous country, and the most populous democracy in the world. Bounded by the Indian Ocean on the so ...
,
Singapore
Singapore (), officially the Republic of Singapore, is a sovereign island country and city-state in maritime Southeast Asia. It lies about one degree of latitude () north of the equator, off the southern tip of the Malay Peninsula, borde ...
,
Estonia
Estonia, formally the Republic of Estonia, is a country by the Baltic Sea in Northern Europe. It is bordered to the north by the Gulf of Finland across from Finland, to the west by the sea across from Sweden, to the south by Latvia, a ...
,
United Kingdom
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and North ...
,
United States
The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territorie ...
,
Malaysia
Malaysia ( ; ) is a country in Southeast Asia. The federation, federal constitutional monarchy consists of States and federal territories of Malaysia, thirteen states and three federal territories, separated by the South China Sea into two r ...
,
Indonesia
Indonesia, officially the Republic of Indonesia, is a country in Southeast Asia and Oceania between the Indian and Pacific oceans. It consists of over 17,000 islands, including Sumatra, Java, Sulawesi, and parts of Borneo and New Guine ...
,
Australia
Australia, officially the Commonwealth of Australia, is a Sovereign state, sovereign country comprising the mainland of the Australia (continent), Australian continent, the island of Tasmania, and numerous List of islands of Australia, sma ...
,
European Union
The European Union (EU) is a supranational political and economic union of member states that are located primarily in Europe. The union has a total area of and an estimated total population of about 447million. The EU has often been des ...
.
Public sector organizations use e-procurement for contracts to achieve benefits such as increased efficiency and
cost
In production, research, retail, and accounting, a cost is the value of money that has been used up to produce something or deliver a service, and hence is not available for use anymore. In business, the cost may be one of acquisition, in which ...
savings (faster and cheaper) in government procurement and improved transparency (to reduce corruption) in procurement services. E-procurement in the public sector has seen rapid growth in recent years. Act 590 of Louisiana's 2008 Regular Legislative Session requires political subdivisions to make provisions for the receipt of electronic bids.
E-procurement projects are often part of the country's general
e-Government
E-government (short for electronic government) is the use of technological communications devices, such as computers and the Internet, to provide public services to citizens and other persons in a country or region. E-government offers new ...
efforts to better serve its citizens and businesses in the digital economy. For example, Singapore's
GeBIZ
GeBIZ is a Government−to−business (G2B) Public eProcurement centre where suppliers can conduct electronic commerce with the Singapore Government. All of the public sector's invitations for quotations and tenders (except for security−sensiti ...
was implemented as one of the programmes under its e-Government masterplan.
The
Procurement G6 The Procurement G6 is an informal group of six national central purchasing bodies. It is also known as the Multilateral Meeting on Government Procurement (MMGP).
Members
Members of the Procurement G6 are:
* : Public Services and Procurement Cana ...
leads the use of e-procurement instruments in
Public procurement
Government procurement or public procurement is the procurement of goods, services and works on behalf of a public authority, such as a government agency. Amounting to 12 percent of global GDP in 2018, government procurement accounts for a sub ...
.
An example of successful reform is shown by
Ukraine
Ukraine ( uk, Україна, Ukraïna, ) is a country in Eastern Europe. It is the second-largest European country after Russia, which it borders to the east and northeast. Ukraine covers approximately . Prior to the ongoing Russian inv ...
Prozorro
Prozorro (Ukrainian: Прозоро – transparent, clear) is a public electronic procurement system where state and municipal customers announce tenders to purchase goods, works and services, and business representatives compete for the oppo ...
. The result of collaboration between Ukrainian government, business sector, and civil society. This system was developed by the international anti-corruption organization, Transparency International Ukraine, with the help of volunteers, NGOs,
business
Business is the practice of making one's living or making money by producing or Trade, buying and selling Product (business), products (such as goods and Service (economics), services). It is also "any activity or enterprise entered into for pr ...
community and state bodies of
Ukraine
Ukraine ( uk, Україна, Ukraïna, ) is a country in Eastern Europe. It is the second-largest European country after Russia, which it borders to the east and northeast. Ukraine covers approximately . Prior to the ongoing Russian inv ...
, the WNISEF fund, the
EBRD
The European Bank for Reconstruction and Development (EBRD) is an international financial institution founded in 1991. As a multilateral developmental investment bank, the EBRD uses investment as a tool to build market economies. Initially foc ...
and other partners.
Vendors
This field is populated by two types of vendors: big
enterprise resource planning
Enterprise resource planning (ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. ERP is usually referred to as a category of Business management tools, business management ...
(ERP) providers which offer e-procurement as one of their services, and the more affordable services focused specifically on e-procurement.
Benefits and Disadvantages
Benefits
Implementing an e-procurement system benefits all levels of an organization. E-procurement systems offer improved spend visibility and control and help finance officers match purchases with purchase orders, receipts and job tickets. An e-procurement system also manages tenders through a web site. An example is the 'System for Acquisition Management (SAM)' which on July 30, 2013, combined information from the former
Central Contractor Registration The System for Award Management (SAM) e-procurement system collects data from suppliers, validated and stored this data, and disseminated it to various government acquisition agencies.
Users and registrants
Users of SAM include contracting officia ...
and Online Representations and Certifications Application (ORCA), in the United States.
In the case of government procurement, the benefits might be efficiency, transparency, equity, fairness and encouragement of local business. Because e-procurement increases competition, lowers
transaction cost
In economics and related disciplines, a transaction cost is a cost in making any economic trade when participating in a market. Oliver E. Williamson defines transaction costs as the costs of running an economic system of companies, and unlike produ ...
s, and has potential to minimize time and errors in the bidding process, efficiency is achieved. Because of easier accessibility and openness of the internet, more people can attain earlier pieces of information, which increases transparency. Neutrality to location and time ensures equity and fairness.
Disadvantages
Because the vendor is obtaining more information about the customer than in case of normal supply chain management structure, major disadvantage of e-procurement might be incentive of the vendor to take advantage of the customer.
See also
*
Complex sales Complex sales, also known as Enterprise sales, can refer to a method of trading sometimes used by organizations when procuring large contracts for goods and/or services where the customer takes control of the selling process by issuing a Request fo ...
*
Construction bidding
Construction bidding is the process of submitting a proposal ( tender) to undertake, or manage the undertaking of a construction project. The process starts with a cost estimate from blueprints and material take offs.
The tender is treated as an ...
*
Contract A In Canadian contract law, Contract A is a concept applied by Canadian courts regarding the fair and equal treatment of bidders in a contract tendering process. Essentially this concept formalizes previously applied precedents and strengthens the p ...
*
Proposal
Proposal(s) or The Proposal may refer to:
* Proposal (business)
* Research proposal
* Proposal (marriage)
* Proposition, a proposal in logic and philosophy
Arts, entertainment, and media
* The Proposal (album), ''The Proposal'' (album)
Films
...
*
Reverse auction
A reverse auction (also known as buyer-determined auction or procurement auction) is a type of auction in which the traditional roles of buyer and seller are reversed. Thus, there is one buyer and many potential sellers. In an ordinary auction al ...
*
Low-carbon tenders
*
Tender notification
A tender notification is the publication and circulation of procurement opportunities by the procuring entity in various media like: Newspapers, purchasers's own website and government tender bulletin etc. The main objective of wider publicity is ...
*
Tendering
An invitation to tender (ITT, otherwise known as a call for bids or a request for tenders) is a formal, structured procedure for generating competing offers from different potential suppliers or contractors looking to obtain an award of business ...
*
Strategic sourcing
*
Outsourcing
Outsourcing is an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise is or could be carried out internally, i.e. in-house, and sometimes involves transferring employees and ...
*
Public eProcurement
The term Public eProcurement (" electronic procurement" in the public sector) refers, in Singapore, Ukraine, Europe and Canada, to the use of electronic means in conducting a public procurement procedure for the purchase of goods, works or ser ...
*
Purchase-to-pay
Purchase-to-pay, often abbreviated to P2P and also called ''req to check/cheque'', refers to the business process
A business process, business method or business function is a collection of related, structured activities or tasks by people or ...
References
{{Authority control
Business-to-business
Procurement