Consumer Protection Act 1987
   HOME

TheInfoList



OR:

The Consumer Protection Act 1987
c 43
is an Act of the
Parliament of the United Kingdom The Parliament of the United Kingdom is the supreme legislative body of the United Kingdom, the Crown Dependencies and the British Overseas Territories. It meets at the Palace of Westminster, London. It alone possesses legislative suprema ...
which made important changes to the
consumer law Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent business ...
of the United Kingdom. Part 1 implemented
European Community The European Economic Community (EEC) was a regional organization created by the Treaty of Rome of 1957,Today the largely rewritten treaty continues in force as the ''Treaty on the functioning of the European Union'', as renamed by the Lisbo ...
(EC) Directive 85/374/EEC, the product liability directive, by introducing a regime of
strict liability In criminal and civil law, strict liability is a standard of liability under which a person is legally responsible for the consequences flowing from an activity even in the absence of fault or criminal intent on the part of the defendant. ...
for damage arising from defective products. Part 2 created government powers to regulate the safety of
consumer product A final good or consumer good is a final product ready for sale that is used by the consumer to satisfy current wants or needs, unlike a intermediate good, which is used to produce other goods. A microwave oven or a bicycle is a final good, but ...
s through
Statutory Instrument In many countries, a statutory instrument is a form of delegated legislation. United Kingdom Statutory instruments are the principal form of delegated or secondary legislation in the United Kingdom. National government Statutory instrument ...
s. Part 3 defined a
criminal offence In ordinary language, a crime is an unlawful act punishable by a state or other authority. The term ''crime'' does not, in modern criminal law, have any simple and universally accepted definition,Farmer, Lindsay: "Crime, definitions of", in Can ...
of giving a misleading price indication. The Act was notable in that it was the first occasion that the
UK government ga, Rialtas a Shoilse gd, Riaghaltas a Mhòrachd , image = HM Government logo.svg , image_size = 220px , image2 = Royal Coat of Arms of the United Kingdom (HM Government).svg , image_size2 = 180px , caption = Royal Arms , date_es ...
implemented an EC directive through an Act of Parliament rather than an order under the European Communities Act 1972.van Gerven ''et al.'' (2000) ''p.''666


Product liability

Section 2 imposes civil liability in
tort A tort is a civil wrong that causes a claimant to suffer loss or harm, resulting in legal liability for the person who commits the tortious act. Tort law can be contrasted with criminal law, which deals with criminal wrongs that are punishable ...
for
damage Damage is any change in a thing, often a physical object, that degrades it away from its initial state. It can broadly be defined as "changes introduced into a system that adversely affect its current or future performance".Farrar, C.R., Sohn, H., ...
caused wholly or partly by a defect in a product. Liability falls on: *Producers; *Persons holding themselves out as producers, for example by selling
private label A private label, also called a private brand or private-label brand, is a brand owned by a company, offered by that company alongside and competing with brands from other businesses. A private-label brand is almost always offered exclusively by th ...
products under their own
brand A brand is a name, term, design, symbol or any other feature that distinguishes one seller's good or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create an ...
("own-branders"); and *Importers into the European Union (EU) for commercial sale. Liability is strict, and there is no need to demonstrate fault or
negligence Negligence (Lat. ''negligentia'') is a failure to exercise appropriate and/or ethical ruled care expected to be exercised amongst specified circumstances. The area of tort law known as ''negligence'' involves harm caused by failing to act as a ...
on behalf of the producer. Liability cannot be "written out" by an
exclusion clause An exclusion clause is a term in a contract that seeks to restrict the rights of the parties to the contract. Traditionally, the district courts have sought to limit the operation of exclusion clauses. In addition to numerous common law rules lim ...
(s.7) Damage includes (s.5): *Death; *
Personal injury Personal injury is a legal term for an injury to the body, mind or emotions, as opposed to an injury to property. In common law jurisdictions the term is most commonly used to refer to a type of tort lawsuit in which the person bringing the suit (t ...
; *Damage to property, including
land Land, also known as dry land, ground, or earth, is the solid terrestrial surface of the planet Earth that is not submerged by the ocean or other bodies of water. It makes up 29% of Earth's surface and includes the continents and various islan ...
, provided that: **The property is of a type usually intended for private use; **It is intended for private use by a person making a claim; and **The value of the damage is more than £275; — but damage to the product itself is excluded, as are other forms of
pure economic loss Economic loss is a term of art which refers to financial loss and damage suffered by a person which is seen only on a balance sheet and not as physical injury to person or property. There is a fundamental distinction between pure economic loss and ...
.


Product

A "product" is any goods or electricity and includes products aggregated into other products, whether as component parts,
raw material A raw material, also known as a feedstock, unprocessed material, or primary commodity, is a basic material that is used to produce goods, finished goods, energy, or intermediate materials that are feedstock for future finished products. As feedst ...
s or otherwise (s.1(2)(c)) though a supplier of the aggregate product is not liable simply on the basis of that fact (s.1(3)). Buildings and land are not included but
construction material This is a list of building materials. Many types of building materials are used in the construction industry to create buildings and structures. These categories of materials and products are used by architects and construction project managers t ...
s such as bricks and
girder A girder () is a support beam used in construction. It is the main horizontal support of a structure which supports smaller beams. Girders often have an I-beam cross section composed of two load-bearing ''flanges'' separated by a stabilizing ' ...
s are. Information and software are not included though printed instructions and
embedded software Embedded software is computer software, written to control machines or devices that are not typically thought of as computers, commonly known as embedded systems. It is typically specialized for the particular hardware that it runs on and has tim ...
are relevant to the overall safety of a ''product''. The original Act did not apply to unprocessed
game A game is a structured form of play (activity), play, usually undertaken for enjoyment, entertainment or fun, and sometimes used as an educational tool. Many games are also considered to be work (such as professional players of spectator s ...
or
agricultural produce Agriculture or farming is the practice of cultivating plants and livestock. Agriculture was the key development in the rise of sedentary human civilization, whereby farming of domesticated species created food surpluses that enabled people t ...
(s.2(4)) but this exception was repealed on 4 December 2000 to comply with EU Directive 1999/34/EC which was enacted because of fears over
BSE BSE may refer to: Medicine * Bovine spongiform encephalopathy, also known as mad cow disease, a neurodegenerative disease of cattle * Breast self-examination Stock exchanges * Bahrain Stock Exchange, Bahrain * Baku Stock Exchange, Azerbaijan * B ...
.


Defect

Section 3 defines a "defect" as being present when "the safety of the product is not such as persons generally are entitled to expect". Safety is further defined as to apply to products that are component parts or raw materials in other products, and to
risk In simple terms, risk is the possibility of something bad happening. Risk involves uncertainty about the effects/implications of an activity with respect to something that humans value (such as health, well-being, wealth, property or the environme ...
s to property as well as risks of death and personal injury (s.3(1)). The standard of safety that "persons generally are entitled to expect" is to be assessed in relation to all the circumstances, including (s.3(2)): *The manner in which, and purposes for which, the product has been
marketed Marketing is the process of exploring, creating, and delivering value to meet the needs of a target market in terms of goods and services; potentially including selection of a target audience; selection of certain attributes or themes to emph ...
; *Its "get-up"; *The use of any mark in relation to the product; *Any instructions for, or warnings with respect to, doing or refraining from doing anything with or in relation to the product; *What might reasonably be expected to be done with or in relation to the product; and *The time when the product was supplied by its producer to another; but the fact that older products were less safe than newer ones does not, of itself, render the older products defective.


Limitation

Schedule 1 amends the
Limitation Act 1980 The Limitation Act 1980 (c. 58) is an Act of the Parliament of the United Kingdom applicable only to England and Wales. It is a statute of limitations which provides timescales within which action may be taken (by issuing a claim form) for breache ...
. Claims under the Act are barred three years after the date when damage occurred or when it came to the knowledge of the claimant. However, no claim can be brought more than 10 years after the date the product was put into circulation.


Development risks defence

Section 4(1)(e) states that, in civil proceedings, it is a
defence Defense or defence may refer to: Tactical, martial, and political acts or groups * Defense (military), forces primarily intended for warfare * Civil defense, the organizing of civilians to deal with emergencies or enemy attacks * Defense indus ...
to show that: This defence was allowed to member states as an option under the Directive. , all EU member states other than
Finland Finland ( fi, Suomi ; sv, Finland ), officially the Republic of Finland (; ), is a Nordic country in Northern Europe. It shares land borders with Sweden to the northwest, Norway to the north, and Russia to the east, with the Gulf of B ...
and
Luxembourg Luxembourg ( ; lb, Lëtzebuerg ; french: link=no, Luxembourg; german: link=no, Luxemburg), officially the Grand Duchy of Luxembourg, ; french: link=no, Grand-Duché de Luxembourg ; german: link=no, Großherzogtum Luxemburg is a small lan ...
had taken advantage of it to some extent. However, the concept had been criticised and rejected by the
Law Commission A law commission, law reform commission, or law revision commission is an independent body set up by a government to conduct law reform; that is, to consider the state of laws in a jurisdiction and make recommendations or proposals for legal chang ...
in 1977, particularly influenced by the
thalidomide Thalidomide, sold under the brand names Contergan and Thalomid among others, is a medication used to treat a number of cancers (including multiple myeloma), graft-versus-host disease, and a number of skin conditions including complications o ...
tragedy, and by the
Pearson Commission The Royal Commission on Civil Liability and Compensation for Personal Injury, better known as the Pearson commission was a United Kingdom royal commission, established in 1973 under the chairmanship of Lord Pearson. The commission reported in 197 ...
in 1978. The UK implementation differs from the version of the defence in Art.7(e) of the Directive: The directive seems to suggest that discovery of the defect must be impossible while the UK implementation seems to broaden the defence to situations where, while it would have been possible to discover the defect, it would have been unreasonable to expect the producer to do so. This difference led the
Commission of the European Union The European Commission (EC) is the executive of the European Union (EU). It operates as a cabinet government, with 27 members of the Commission (informally known as "Commissioners") headed by a President. It includes an administrative body ...
to bring legal action against the UK in 1989. As there was at that time no UK case law on the defence, the
European Court of Justice The European Court of Justice (ECJ, french: Cour de Justice européenne), formally just the Court of Justice, is the supreme court of the European Union in matters of European Union law. As a part of the Court of Justice of the European Un ...
found that there was no evidence that the UK was interpreting the defence more broadly than the wording of the directive. This is likely to ensure that the UK legislation is interpreted to be consistent with the directive in the future, as was the case in '' A & Others v. National Blood Authority'' where the judge referred to the directive rather than the UK legislation.


Other defences

*The defect is attributable to compliance with a requirement imposed by law (s.4(1)(a)); *The defendants did not at any time supply the product to another (s.4(1)(b)), for example where the product is
stolen Stolen may refer to: * ''Stolen'' (2009 Australian film), a 2009 Australian film * ''Stolen'' (2009 American film), a 2009 American film * ''Stolen: The Baby Kahu Story'' (2010 film), a film based on the real life kidnapping of baby Kahu Durie ...
or
counterfeit To counterfeit means to imitate something authentic, with the intent to steal, destroy, or replace the original, for use in illegal transactions, or otherwise to deceive individuals into believing that the fake is of equal or greater value tha ...
ed; *Supply by the defendants is not in the course of business (s.4(1)(c)); *The defect did not exist in the product when it was put in circulation (s.4(1)(d)), for example, where the product is damaged or altered; *The supplier of a component or raw materials may plead that it was solely the design of the finished product into which his product was incorporated that was defective or that the defect in his product arose solely from compliance with the instructions of the designer of the finished product (s.4(1)(f)).


Impact of the Act

The UK was one of only a few EU member states that implemented Directive 85/374 within the three-year deadline. There is a view that the Act "probably represents the truest implementation" of the directive among member states. The UK did not take the option of applying a ceiling on claims for personal injury and in certain respects it goes further than the directive. The first claim under the Act was not brought to court until 2000, 12 years after the Act came into force and, , there have been very few court cases. This pattern is common in other EU member states and research indicates that most claims are
settled A settler is a person who has migrated to an area and established a permanent residence there, often to colonize the area. A settler who migrates to an area previously uninhabited or sparsely inhabited may be described as a pioneer. Settle ...
out of court In law, a settlement is a resolution between disputing parties about a lawsuit, legal case, reached either before or after court action begins. A collective settlement is a settlement of multiple similar legal cases. The term also has other mean ...
. Exact information on the impact of the Act is difficult to obtain as there is no reporting requirement similar to that under the U.S.
Consumer Product Safety Act The Consumer Safety Act (CPSA) was enacted on October 27th, 1972 by the United States Congress. The act should not be confused with an earlier Senate Joint Resolution 33 of November 20, 1967, which merely established a temporary National Commissio ...
.


Consumer safety

Section 10 originally imposed a general safety requirement on consumer products but this was
repeal A repeal (O.F. ''rapel'', modern ''rappel'', from ''rapeler'', ''rappeler'', revoke, ''re'' and ''appeler'', appeal) is the removal or reversal of a law. There are two basic types of repeal; a repeal with a re-enactment is used to replace the law ...
ed when its effect was superseded by the broader requirements of the
General Product Safety Regulations 2005 The General Product Safety Regulations 2005 is a 2005 Statutory Instrument of the Parliament of the United Kingdom that demands that "No producer shall upply orplace a onsumerproduct on the market unless the product is a safe product" (reg. 5( ...
.Office of Public Sector Information (2005
General Product Safety Regulations 2005 - Explanatory note
/ref> Section 11 gives the Secretary of State, the Secretary of State for Business, Energy and Industrial Strategy, the power to make, after consultation,
regulation Regulation is the management of complex systems according to a set of rules and trends. In systems theory, these types of rules exist in various fields of biology and society, but the term has slightly different meanings according to context. For ...
s by way of
Statutory Instrument In many countries, a statutory instrument is a form of delegated legislation. United Kingdom Statutory instruments are the principal form of delegated or secondary legislation in the United Kingdom. National government Statutory instrument ...
to ensure that: *Goods are safe; *Unsafe goods, or goods which would be unsafe in the hands of certain persons, are not made available to persons generally; *That appropriate, and only appropriate, information is provided in relation to goods. Regulations under this section cannot be made to apply to (s.11(7)): *Growing crops and other things which are part of
land Land, also known as dry land, ground, or earth, is the solid terrestrial surface of the planet Earth that is not submerged by the ocean or other bodies of water. It makes up 29% of Earth's surface and includes the continents and various islan ...
because they are attached to it; *Water, food and
fertiliser A fertilizer (American English) or fertiliser (British English; see spelling differences) is any material of natural or synthetic origin that is applied to soil or to plant tissues to supply plant nutrients. Fertilizers may be distinct from ...
; *
Gas Gas is one of the four fundamental states of matter (the others being solid, liquid, and plasma). A pure gas may be made up of individual atoms (e.g. a noble gas like neon), elemental molecules made from one type of atom (e.g. oxygen), or ...
supplied under the
Gas Act 1986 The Gas Act 1986 (Chapter 44) created the framework for privatisation of the gas supply industry in Great Britain. This legislation would be replacing the British Gas Corporation (government or state ownership) with British Gas plc (private own ...
or the Gas (Northern Ireland) Order 1996; *
Controlled drug The prohibition of drugs through sumptuary law, sumptuary legislation or religious law is a common means of attempting to prevent the Recreational drug use, recreational use of certain intoxicating substances. While some drugs are illegal to p ...
s and licensed
medicinal product A medication (also called medicament, medicine, pharmaceutical drug, medicinal drug or simply drug) is a drug used to diagnose, cure, treat, or prevent disease. Drug therapy (pharmacotherapy) is an important part of the medical field and rel ...
s.


Enforcement authorities

Every weights and measures authority in England, Wales and Scotland and every Northern Ireland district council has a duty to enforce, as an enforcement authority, the safety provisions in addition to the law on misleading price indications although these duties can be delegated by the Secretary of State (s.27). "Enforcement authorities" have the power to make test purchases (s.28) and have powers of entry and search (ss.29-30). Further, a
customs officer A customs officer is a law enforcement agent who enforces customs laws, on behalf of a government. Canada Canadian customs officers are members of the Canada Border Services Agency. It was created in 2003 and preceded by the Canada Customs and ...
can detain goods (s.31). There are criminal offences of obstructing an officer of an enforcement authority or giving false information, punishable with a
fine Fine may refer to: Characters * Sylvia Fine (''The Nanny''), Fran's mother on ''The Nanny'' * Officer Fine, a character in ''Tales from the Crypt'', played by Vincent Spano Legal terms * Fine (penalty), money to be paid as punishment for an offe ...
(s.32) and recovery of the costs of enforcement (s.35). Appeal against detention of goods is to the
magistrates' court A magistrates' court is a lower court where, in several jurisdictions, all criminal proceedings start. Also some civil matters may be dealt with here, such as family proceedings. Courts * Magistrates' court (England and Wales) * Magistrate's Cour ...
, or in
Scotland Scotland (, ) is a country that is part of the United Kingdom. Covering the northern third of the island of Great Britain, mainland Scotland has a border with England to the southeast and is otherwise surrounded by the Atlantic Ocean to the ...
the
sheriff A sheriff is a government official, with varying duties, existing in some countries with historical ties to England where the office originated. There is an analogous, although independently developed, office in Iceland that is commonly transla ...
(s.33) and compensation can be ordered (s.34). There is a further right of appeal to the
Crown Court The Crown Court is the court of first instance of England and Wales responsible for hearing all Indictable offence, indictable offences, some Hybrid offence, either way offences and appeals lied to it by the Magistrates' court, magistrates' court ...
in England and Wales, or to a
county court A county court is a court based in or with a jurisdiction covering one or more counties, which are administrative divisions (subnational entities) within a country, not to be confused with the medieval system of ''county courts'' held by the high ...
in Northern Ireland (s.33(4)).


Breach of regulations

Breach of regulations is a crime, punishable on summary conviction by up to 6 months'
imprisonment Imprisonment is the restraint of a person's liberty, for any cause whatsoever, whether by authority of the government, or by a person acting without such authority. In the latter case it is "false imprisonment". Imprisonment does not necessari ...
and a fine of up to level 5 on the standard scale (s.12).


Prohibition notices, notices to warn and suspension notices

The Secretary of State may serve on any person (s.13): *A prohibition notice, prohibiting the supply of a product; *A notice to warn, requiring that a notice be published at the person's expenses warning about unsafe products. An enforcement authority can serve a suspension notice prohibiting supply of a product for up to 6 months (s.14). The supplier can appeal a suspension notice to the Magistrates' Court, or in Scotland, the Sheriff (s.15). Breach of any such notice is a crime, punishable on summary conviction by up to 3 months' imprisonment and a fine of up to level 5 on the standard scale (ss.13(4), 14(6)).


Seizure and forfeiture

In England, Wales and Northern Ireland, an enforcement authority may apply to a Magistrates' Court for a forfeiture order to seize unsafe products where (s.16): *there has been a contravention of regulations; *an appeal has been made against a suspension order; or *a complaint has been made to the magistrates. In Scotland a sheriff may make an order for forfeiture where there has been a contravention of safety regulations (s.17): *on an application by the Procurator Fiscal; or *where a person is convicted of an offence under the Act, in addition to any other penalty. Appeal against forfeiture is to the Crown Court in England and Wales, the County Court in Northern Ireland (s.16(5)), or the
High Court of Justiciary The High Court of Justiciary is the supreme criminal court in Scotland. The High Court is both a trial court and a court of appeal. As a trial court, the High Court sits on circuit at Parliament House or in the adjacent former Sheriff Cou ...
in Scotland (s.17(8)).


Provision of information

The Secretary of State may require information of any person in order to (s.18): *Make, vary or revoke any safety regulations; or *Serve, vary or revoke a prohibition notice; or *Serve or revoke a notice to warn. Failure to provide information is a crime, punishable on summary conviction by a fine of up to level 5 on the standard scale. Provision of false information is a crime, punishable on summary conviction by a fine of up to the statutory maximum and on
indictment An indictment ( ) is a formal accusation that a legal person, person has committed a crime. In jurisdictions that use the concept of felony, felonies, the most serious criminal offence is a felony; jurisdictions that do not use the felonies concep ...
in the Crown Court of an unlimited fine (s.18(4)).


Misleading price indications

The Act created a crime of giving a misleading price indication in Part III, where a person, in the course of business gives, by any means whatever, to a consumer an indication that is misleading as to the
price A price is the (usually not negative) quantity of payment or compensation given by one party to another in return for goods or services. In some situations, the price of production has a different name. If the product is a "good" in the c ...
at which any of the following is available (s.20) ote that Part III of the Act was repealed by the Consumer Protection from Unfair Trading Regulations 2008 *Goods; *Services or facilities, including (s.22): **
Credit Credit (from Latin verb ''credit'', meaning "one believes") is the trust which allows one party to provide money or resources to another party wherein the second party does not reimburse the first party immediately (thereby generating a debt) ...
or banking or insurance services, and incidental facilities; ** Purchase or sale of foreign currency; ** Supply of electricity; **Provision of
parking Parking is the act of stopping and disengaging a vehicle and leaving it unoccupied. Parking on one or both sides of a road is often permitted, though sometimes with restrictions. Some buildings have parking facilities for use of the buildings' ...
for
motor vehicle A motor vehicle, also known as motorized vehicle or automotive vehicle, is a self-propelled land vehicle, commonly wheeled, that does not operate on Track (rail transport), rails (such as trains or trams) and is used for the transportation of pe ...
s or caravans, not including permanent residential caravan sites; or *Accommodation, but not an interest in land unless (s.23): **It was created or will be disposed of in the course of business; or **It involves the sale of a new dwelling to a resident. An offender can be sentenced, on summary conviction to a fine of up to the statutory maximum for Magistrates' Courts or, on conviction on indictment in the Crown Court to an unlimited fine (s.20(4)).


Misleading

A price indication is "misleading" if it conveys, or if consumers might reasonably be expected to infer, that (s.21): *The price is less than in fact it is; *The applicability of the price does not depend on facts or circumstances on which its applicability does in fact depend; *The price covers matters in respect of which an additional charge is in fact made; *Some person, who in fact has no such expectation, expects the price to be: **Increased or reduced, whether or not at a particular time or by a particular amount; or **Maintained, whether or not for a particular period; or *The facts or circumstances by reference to which the consumers might reasonably be expected to judge the validity of any relevant comparison made or implied by the indication are not what in fact they are.


See also

*
English tort law English tort law concerns the compensation for harm to people's rights to health and safety, a clean environment, property, their economic interests, or their reputations. A "tort" is a wrong in civil, rather than criminal law, that usually requi ...
* English contract law


Notes


References

* * * * * * * * * ---- {{UK legislation Consumer protection legislation United Kingdom Acts of Parliament 1987 Product liability Consumer protection in the United Kingdom