Computer Crash
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In
computing Computing is any goal-oriented activity requiring, benefiting from, or creating computing machinery. It includes the study and experimentation of algorithmic processes, and development of both hardware and software. Computing has scientific, e ...
, a crash, or system crash, occurs when a computer program such as a
software application Software is a set of computer programs and associated documentation and data. This is in contrast to hardware, from which the system is built and which actually performs the work. At the lowest programming level, executable code consists ...
or an
operating system An operating system (OS) is system software that manages computer hardware, software resources, and provides common services for computer programs. Time-sharing operating systems schedule tasks for efficient use of the system and may also in ...
stops functioning properly and exits. On some operating systems or individual applications, a crash reporting service will report the crash and any details relating to it (or give the user the option to do so), usually to the developer(s) of the application. If the program is a critical part of the operating system, the entire system may crash or hang, often resulting in a
kernel panic A kernel panic (sometimes abbreviated as KP) is a safety measure taken by an operating system's kernel upon detecting an internal fatal error in which either it is unable to safely recover or continuing to run the system would have a higher ...
or fatal system error. Most crashes are the result of a
software bug A software bug is an error, flaw or fault in the design, development, or operation of computer software that causes it to produce an incorrect or unexpected result, or to behave in unintended ways. The process of finding and correcting bugs i ...
. Typical causes include accessing invalid memory addresses, incorrect
address An address is a collection of information, presented in a mostly fixed format, used to give the location of a building, apartment, or other structure or a plot of land, generally using political boundaries and street names as references, along w ...
values in the
program counter The program counter (PC), commonly called the instruction pointer (IP) in Intel x86 and Itanium microprocessors, and sometimes called the instruction address register (IAR), the instruction counter, or just part of the instruction sequencer, is ...
, buffer overflow, overwriting a portion of the affected program code due to an earlier bug, executing invalid
machine instructions In computer programming, machine code is any low-level programming language, consisting of machine language instruction set architecture, instructions, which are used to control a computer's central processing unit (CPU). Each instruction cau ...
(an illegal opcode), or triggering an unhandled exception. The original software bug that started this chain of events is typically considered to be the cause of the crash, which is discovered through the process of
debugging In computer programming and software development, debugging is the process of finding and resolving '' bugs'' (defects or problems that prevent correct operation) within computer programs, software, or systems. Debugging tactics can involve in ...
. The original bug can be far removed from the
code In communications and information processing, code is a system of rules to convert information—such as a letter, word, sound, image, or gesture—into another form, sometimes shortened or secret, for communication through a communication ...
that actually triggered the crash. In early personal computers, attempting to write data to hardware addresses outside the system's main memory could cause hardware damage. Some crashes are exploitable and let a malicious program or hacker execute arbitrary code allowing the replication of
viruses A virus is a submicroscopic infectious agent that replicates only inside the living cells of an organism. Viruses infect all life forms, from animals and plants to microorganisms, including bacteria and archaea. Since Dmitri Ivanovsky's 1 ...
or the acquisition of data which would normally be inaccessible.


Application crashes

An
application Application may refer to: Mathematics and computing * Application software, computer software designed to help the user to perform specific tasks ** Application layer, an abstraction layer that specifies protocols and interface methods used in a c ...
typically crashes when it performs an operation that is not allowed by the operating system. The operating system then triggers an exception or signal in the application. Unix applications traditionally responded to the signal by dumping core. Most Windows and Unix
GUI The GUI ( "UI" by itself is still usually pronounced . or ), graphical user interface, is a form of user interface that allows users to interact with electronic devices through graphical icons and audio indicator such as primary notation, inste ...
applications respond by displaying a dialogue box (such as the one shown to the right) with the option to attach a debugger if one is installed. Some applications attempt to recover from the error and continue running instead of exiting. An application can also contain code to crash after detecting a severe error. Typical errors that result in application crashes include: *attempting to read or write memory that is not allocated for reading or writing by that application (e.g., segmentation fault, x86-specific general protection fault) *attempting to execute privileged or invalid instructions *attempting to perform I/O operations on hardware devices to which it does not have permission to access *passing invalid arguments to system calls *attempting to access other system resources to which the application does not have permission to access *attempting to execute machine instructions with bad arguments (depending on CPU architecture): divide by zero, operations on
denormal number In computer science, subnormal numbers are the subset of denormalized numbers (sometimes called denormals) that fill the underflow gap around zero in floating-point arithmetic. Any non-zero number with magnitude smaller than the smallest normal ...
or NaN (not a number) values, memory access to unaligned addresses, etc.


Crash to desktop

A "crash to desktop" is said to occur when a
program Program, programme, programmer, or programming may refer to: Business and management * Program management, the process of managing several related projects * Time management * Program, a part of planning Arts and entertainment Audio * Progra ...
(commonly a
video game Video games, also known as computer games, are electronic games that involves interaction with a user interface or input device such as a joystick, controller, keyboard, or motion sensing device to generate visual feedback. This fee ...
) unexpectedly quits, abruptly taking the user back to the desktop. Usually, the term is applied only to crashes where no error is displayed, hence all the user sees as a result of the crash is the desktop. Many times there is no apparent action that causes a crash to desktop. During normal function, the program may freeze for a shorter period of time, and then close by itself. Also during normal function, the program may become a black screen and repeatedly play the last few seconds of
sound In physics, sound is a vibration that propagates as an acoustic wave, through a transmission medium such as a gas, liquid or solid. In human physiology and psychology, sound is the ''reception'' of such waves and their ''perception'' by the ...
(depending on the size of the audio
buffer Buffer may refer to: Science * Buffer gas, an inert or nonflammable gas * Buffer solution, a solution used to prevent changes in pH * Buffering agent, the weak acid or base in a buffer solution * Lysis buffer, in cell biology * Metal ion buffer * ...
) that was being played before it crashes to desktop. Other times it may appear to be
trigger Trigger may refer to: Notable animals and people ;Mononym * Trigger (horse), owned by cowboy star Roy Rogers ;Nickname * Trigger Alpert (1916–2013), American jazz bassist * "Trigger Mike" Coppola (1900–1966), American gangster ;Surname * Bru ...
ed by a certain action, such as loading an area. Crash to desktop bugs are considered particularly problematic for users. Since they frequently display no error message, it can be very difficult to track down the source of the problem, especially if the times they occur and the actions taking place right before the crash do not appear to have any pattern or common ground. One way to track down the source of the problem for games is to run them in windowed-mode.
Windows Vista Windows Vista is a major release of the Windows NT operating system developed by Microsoft. It was the direct successor to Windows XP, which was released five years before, at the time being the longest time span between successive releases of ...
has a feature that can help track down the cause of a CTD problem when it occurs on any program. Windows XP included a similar feature as well. Some computer programs, such as '' StepMania'' and BBC's '' Bamzooki'', also crash to desktop if in full-screen, but display the error in a separate window when the user has returned to the desktop.


Web server crashes

The software running the
web server A web server is computer software and underlying hardware that accepts requests via HTTP (the network protocol created to distribute web content) or its secure variant HTTPS. A user agent, commonly a web browser or web crawler, initiate ...
behind a website may crash, rendering it inaccessible entirely or providing only an error message instead of normal content. For example: if a site is using an SQL database (such as
MySQL MySQL () is an open-source relational database management system (RDBMS). Its name is a combination of "My", the name of co-founder Michael Widenius's daughter My, and "SQL", the acronym for Structured Query Language. A relational database o ...
) for a script (such as
PHP PHP is a general-purpose scripting language geared toward web development. It was originally created by Danish-Canadian programmer Rasmus Lerdorf in 1993 and released in 1995. The PHP reference implementation is now produced by The PHP Group ...
) and that SQL database server crashes, then
PHP PHP is a general-purpose scripting language geared toward web development. It was originally created by Danish-Canadian programmer Rasmus Lerdorf in 1993 and released in 1995. The PHP reference implementation is now produced by The PHP Group ...
will display a connection error.


Operating system crashes

An operating system crash commonly occurs when a hardware exception occurs that cannot be handled. Operating system crashes can also occur when internal sanity-checking logic within the operating system detects that the operating system has lost its internal self-consistency. Modern multi-tasking operating systems, such as
Linux Linux ( or ) is a family of open-source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991, by Linus Torvalds. Linux is typically packaged as a Linux distribution, which ...
, and
macOS macOS (; previously OS X and originally Mac OS X) is a Unix operating system developed and marketed by Apple Inc. since 2001. It is the primary operating system for Apple's Mac computers. Within the market of desktop and lapt ...
, usually remain unharmed when an application program crashes. Some operating systems, e.g., z/OS, have facilities for
Reliability, availability and serviceability Reliability, availability and serviceability (RAS), also known as reliability, availability, and maintainability (RAM), is a computer hardware engineering term involving reliability engineering, high availability, and serviceability design. The p ...
(RAS) and the OS can recover from the crash of a critical component, whether due to hardware failure, e.g., uncorrectable ECC error, or to software failure, e.g., a reference to an unassigned page.


Security and privacy implications of crashes

Depending on the application, the crash may contain the user's sensitive and private information. Moreover, many software bugs which cause crashes are also exploitable for arbitrary code execution and other types of privilege escalation. For example, a stack buffer overflow can overwrite the return address of a subroutine with an invalid value, which will cause, e.g., a segmentation fault, when the subroutine returns. However, if an exploit overwrites the return address with a valid value, the code in that address will be executed.


Crash reproduction

When crashes are collected in the field using a
crash reporter A crash reporter is usually a system software whose function is to identify reporting crash details and to alert when there are crashes, in production or on development / testing environments. Crash reports often include data such as stack traces ...
, the next step for developers is to be able to reproduce them locally. For this, several techniques exist: STAR uses symbolic execution, MuCrash mutates the test code of the application that has crashed, and EvoCrash performs evolutionary search.


See also

* Blue Screen of Death * Crash-only software *
Data loss Data loss is an error condition in information systems in which information is destroyed by failures (like failed spindle motors or head crashes on hard drives) or neglect (like mishandling, careless handling or storage under unsuitable conditions) ...
*
Guru Meditation Guru Meditation started as an error notice displayed by the Amiga computer when it crashes. It is now also used by Varnish, a software component used by many content-heavy websites. This has led to many internet users seeing a "Guru Meditation ...
*
Memory corruption Memory corruption occurs in a computer program when the contents of a memory location are modified due to programmatic behavior that exceeds the intention of the original programmer or program/language constructs; this is termed as violation of ...
* Reboot * Safe mode *
SystemRescueCD SystemRescue (Previously known as "SystemRescueCD") is a Linux distribution for x86 64 and x86 computers. The primary purpose of SystemRescue is to repair unbootable or otherwise damaged computer systems after a system crash. SystemRescue is ...
* Undefined behavior


Notes


References


External links


Picking Up The Pieces After A Computer Crash
{{DEFAULTSORT:Crash (Computing) Computer jargon Computer errors Software anomalies