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A chain store or retail chain is a
retail Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is the sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholes ...
outlet in which several locations share a brand, central management and standardized business practices. They have come to dominate many retail markets, dining markets, and service categories in many parts of the world. A franchise retail establishment is one form of a chain store. In 2005, the world's largest retail chain,
Walmart Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores in the United States and 23 other ...
, became the world's largest corporation based on gross sales.


History

In 1792, Henry Walton Smith and his wife Anna established W.H. Smith as a news vending business in
London London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
that would become a national concern in the mid-19th century under the management of their grandson William Henry Smith. The world's oldest national retail chain, the firm took advantage of the railway boom during the
Industrial Revolution The Industrial Revolution, sometimes divided into the First Industrial Revolution and Second Industrial Revolution, was a transitional period of the global economy toward more widespread, efficient and stable manufacturing processes, succee ...
by opening news-stands at
railway station Rail transport (also known as train transport) is a means of transport using wheeled vehicles running in railway track, tracks, which usually consist of two parallel steel railway track, rails. Rail transport is one of the two primary means of ...
s beginning in 1848. The firm, now called WHSmith, had more than 1,400 locations as of 2017. In the U.S., chain stores likely began with J. Stiner & Company, which operated several tea shops in
New York City New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
around 1860. By 1900, George Huntington Hartford had built The Great Atlantic & Pacific Tea Company, originally a tea distributor based in New York, into a grocery chain that operated almost 200 stores. Dozens of other grocery, drug, tobacco, and variety stores opened additional locations, around the same time, so that retail chains were common in the United States by 1910. Several state legislatures considered measures to restrict the growth of chains, and in 1914 concern about chain stores contributed to passage of the Federal Trade Commission Act and the Clayton Antitrust Act. Isidore, Benjamin and Modeste Dewachter originated the idea of the chain department store in Belgium in 1868,Le Pantheon de L'Industrie, Paris, 1891, Page 20 ten years before A&P began offering more than coffee and tea. They started with four locations for ''Maisons Dewachter'' (Houses of Dewachter): La Louvière, Mons,
Namur Namur (; ; ) is a city and municipality in Wallonia, Belgium. It is the capital both of the province of Namur and of Wallonia, hosting the Parliament of Wallonia, the Government of Wallonia and its administration. Namur stands at the confl ...
and Leuze. They later incorporated as ''Dewachter frères'' (Dewachter Brothers) on January 1, 1875.Annexes to the Belgian Monitor of 1875. Acts, Extracts of Acts, Minutes and Documents relating to Corporations, Book #3, Page 67 The brothers offered ready-to-wear clothing for men and children and specialty clothing such as riding apparel and beachwear. Isidore owned 51% of the company, while his brothers split the remaining 49%. Under Isidore's (and later his son Louis') leadership, ''Maisons Dewachter'' would become one of the most recognized names in Belgium and France with stores in 20 cities and towns. Some cities had multiple stores, such as Bordeaux, France. Louis Dewachter also became an internationally known landscape artist, painting under the pseudonym Louis Dewis. By the early 1920s, chain retailing was well established in the United States, with A&P, Woolworth's, American Stores, and United Cigar Stores being the largest. By the 1930s, chain stores had come of age, and stopped increasing their total market share. Court decisions against the chains' price-cutting appeared as early as 1906, and laws against chain stores began in the 1920s, along with legal countermeasures by chain-store groups. State taxes on chain stores were upheld by the U.S. Supreme Court in 1931. Between then and 1933, 525 chain-store tax bills were introduced in state legislatures, and by the end of 1933 special taxes on retail chains were in force in 17 states.


Characteristics

A chain store is characterised by the ownership or franchise relationship between the local business or outlet and a controlling business.


Difference between a "chain" and formula retail

While chains are typically "formula retail", a chain refers to ownership or franchise, whereas "formula retail" or "formula business" refers to the characteristics of the business. There is considerable overlap because key characteristic of a formula retail business is that it is controlled as a part of a business relationship, and is generally part of a chain. Nevertheless, most codified municipal regulation relies on definitions of formula retail (e.g., formula restaurants),Town of Jaffrey Planning Board Proposed Zoning Changes Summary
, Public Hearing January 22, 2018, Town of Jaffrey, New Hampshire (.pdf)
Permit how-to guides - chain stores (formula retail use)
, Planning Dept., City and Cty. of San Francisco
in part because a restriction directed to "chains" may be deemed an impermissible restriction on interstate commerce (in the US), or as exceeding municipal zoning authority (i.e., regulating "who owns it" rather than the characteristics of the business).The Park at Cross Creek v. City of Malibu
Calif. Ct. App., 2nd. Dist. Filed 21-Jun-2017 (.pdf)

, ''The Malibu Times'' 1-Nov-2017
Non-codified restrictions will sometimes target "chains". A municipal ordinance may seek to prohibit "formula businesses" in order to maintain the character of a community and support local businesses that serve the surrounding neighborhood.


Decline

Brick-and-mortar chain stores have been in decline as retail has shifted to online shopping, leading to historically high retail vacancy rates. The hundred-year-old Radio Shack chain went from 7,400 stores in 2001 to 400 stores in 2018. FYE is the last remaining music chain store in the United States and has shrunk from over 1,000 at its height to 270 locations in 2018. In 2019, Payless ShoeSource stated that it would be closing all remaining 2,100 stores in the US.


Restaurant chains

A restaurant chain is a set of related
restaurant A restaurant is an establishment that prepares and serves food and drinks to customers. Meals are generally served and eaten on the premises, but many restaurants also offer take-out and Delivery (commerce), food delivery services. Restaurants ...
s in many different locations that are either under shared corporate ownership or franchising agreements. Typically, the restaurants within a chain are built to a standard format through architectural prototype development and offer a standard menu and/or services. Fast food restaurants are the most common, but sit-down restaurant chains also exist. Restaurant chains locations are often found near
highway A highway is any public or private road or other public way on land. It includes not just major roads, but also other public roads and rights of way. In the United States, it is also used as an equivalent term to controlled-access highway, or ...
s,
shopping mall A shopping mall (or simply mall) is a large indoor shopping center, usually Anchor tenant, anchored by department stores. The term ''mall'' originally meant pedestrian zone, a pedestrian promenade with shops along it, but in the late 1960s, i ...
s and densely populated urban or tourist areas.


Britain

In 1896, Samuel Isaacs from
Whitechapel Whitechapel () is an area in London, England, and is located in the London Borough of Tower Hamlets. It is in east London and part of the East End of London, East End. It is the location of Tower Hamlets Town Hall and therefore the borough tow ...
, east London opened the first
fish and chips Fish and chips is a hot dish consisting of batter (cooking), battered and fried fish, served with French fries, chips. Often considered the national dish of the United Kingdom, fish and chips originated in England in the 19th century. Today, ...
restaurant (as opposed to a take-away) in London, and its instant popularity led to a chain comprising 22 restaurants with locations around London and seaside resorts in southern England including
Brighton Brighton ( ) is a seaside resort in the city status in the United Kingdom, city of Brighton and Hove, East Sussex, England, south of London. Archaeological evidence of settlement in the area dates back to the Bronze Age Britain, Bronze Age, R ...
,
Ramsgate Ramsgate is a seaside resort, seaside town and civil parish in the district of Thanet District, Thanet in eastern Kent, England. It was one of the great English seaside towns of the 19th century. In 2021 it had a population of 42,027. Ramsgate' ...
and
Margate Margate is a seaside resort, seaside town in the Thanet District of Kent, England. It is located on the north coast of Kent and covers an area of long, north-east of Canterbury and includes Cliftonville, Garlinge, Palm Bay, UK, Palm Bay and W ...
. In 1864, the Aerated Bread Company (ABC) began operating a chain of teashops in Britain. ABC would be overtaken as the leader in the field by Lyons, co-founded by Joseph Lyons in 1884. From 1909 Lyons began operating a chain of teashops which became a staple of the High Street in the UK, and at its peak, the firm numbered around 200 cafes.


Opposition

The displacement of independent businesses by chains has sparked increased collaboration among independent businesses and communities to prevent chain proliferation. These efforts include community-based organizing through Independent Business Alliances (in the U.S. and Canada) and "buy local" campaigns. In the U.S.,
trade Trade involves the transfer of goods and services from one person or entity to another, often in exchange for money. Economists refer to a system or network that allows trade as a market. Traders generally negotiate through a medium of cr ...
organizations such as the American Booksellers Association and American Specialty Toy Retailers do national promotion and advocacy. NGOs like the New Rules Project and New Economics Foundation provide research and tools for pro-independent business education and policy while the American Independent Business Alliance provides direct assistance for community-level organizing.


Regulation and exclusion

A variety of towns and cities in the United States whose residents wish to retain their distinctive character—such as
San Francisco San Francisco, officially the City and County of San Francisco, is a commercial, Financial District, San Francisco, financial, and Culture of San Francisco, cultural center of Northern California. With a population of 827,526 residents as of ...
;
Provincetown, Massachusetts Provincetown () is a New England town located at the extreme tip of Cape Cod in Barnstable County, Massachusetts, in the United States. A small coastal resort town with a year-round population of 3,664 as of the 2020 United States census, Provi ...
and other Cape Cod villages; Bristol, RI; McCall, Idaho; Port Townsend, Washington; Ogunquit, Maine; Windermere, Florida and
Carmel-by-the-Sea, California Carmel-by-the-Sea (), commonly known simply as Carmel, is a city in Monterey County, California, located on the Central Coast of California. As of the 2020 United States census, 2020 census, the city had a population of 3,220, down from 3,722 a ...
—closely regulate, even exclude, chain stores. They don't exclude the chain itself, only the standardized formula the chain uses, described as "''formula businesses''".Analysis of Cities with Formula Business Ordinances
, Malibu, California (.pdf)
For example, there could often be a restaurant owned by
McDonald's McDonald's Corporation, doing business as McDonald's, is an American Multinational corporation, multinational fast food chain store, chain. As of 2024, it is the second largest by number of locations in the world, behind only the Chinese ch ...
that sells hamburgers, but not the formula franchise operation with the golden arches and standardized menu, uniforms, and procedures. The reason these towns regulate chain stores is aesthetics and tourism. Proponents of formula restaurants and formula retail allege the restrictions are used to protect independent businesses from competition."Cape Cod Residents Keep the Chain Stores Out"
article by Beth Greenfield June 8, 2010


See also

* Formula restaurant * List of bookstore chains * List of Canadian clothing store chains * List of clothing and footwear shops in the United Kingdom * List of restaurant chains * List of supermarket chains


References


Further reading

* Carroll, Glenn R., and Magnus Thor Torfason. "Restaurant Organizational Forms and Community in the US in 2005." ''City & Community'' 10#1 (2011): 1–24. * Ingram, Paul, and Hayagreeva Rao. "Store Wars: The Enactment and Repeal of Anti-Chain-Store Legislation in America." ''American Journal of Sociology'' 110#2 (2004): 446–487. * Lebhar, Godfrey Montague, and W. C. Shaw. ''Chain stores in America, 1859-1962'' (Chain Store Publishing Corporation, 1963). * Levinson, Marc. "The Great A&P and the Struggle for Small Business in America" (2019). . * Matsunaga, Louella. ''The changing face of Japanese retail: Working in a chain store'' (Routledge, 2012). * Newman, Benjamin J., and John V. Kane. "Backlash against the 'Big Box', Local Small Business and Public Opinion toward Business Corporations." ''Public Opinion Quarterly'' 78#4 (2014): 984–1002. * Phillips, Charles F. "The Chain Store in the United States and Canada," ''American Economic Review'' 27#1 (1937), pp. 87–9
in JSTOR
* Schragger, Richard. "The Anti-Chain Store Movement, Localist Ideology, and the Remnants of the Progressive Constitution, 1920-1940." ''Iowa Law Review'' 90 (2005): 1011+. * Scroop, Daniel. "The anti-chain store movement and the politics of consumption." ''American Quarterly'' 60#4 (2008): 925–949. * Winship, Janice. "Culture of restraint: the British chain store 1920–39." ''Commercial Cultures: Economies, Practices, Spaces'' 31 (2000).


External links

* {{Authority control Retail formats Retail processes and techniques Business terms Franchises