Azores Airlines, previously known as SATA Internacional,
is a Portuguese airline based in the
municipality
A municipality is usually a single administrative division having corporate status and powers of self-government or jurisdiction as granted by national and regional laws to which it is subordinate.
The term ''municipality'' may also mean the go ...
of
Ponta Delgada
Ponta Delgada (; ) is the largest municipality (''concelho'') and economic capital of the Autonomous Region of the Azores in Portugal. It is located on São Miguel Island, the largest and most populous in the archipelago. As of 2021, it has 67,28 ...
, on the island of
São Miguel in the autonomous archipelago of the
Azores
)
, motto =( en, "Rather die free than subjected in peace")
, anthem= ( en, "Anthem of the Azores")
, image_map=Locator_map_of_Azores_in_EU.svg
, map_alt=Location of the Azores within the European Union
, map_caption=Location of the Azores wi ...
. A subsidiary of
SATA Air Açores
SATA Air Açores is a Portuguese airline based in São Sebastião, Ponta Delgada in the Azores, Portugal. It operates scheduled passenger, cargo and mail services around the Azores. It provides its own maintenance and handling services and manag ...
, the airline operates as the international arm of the regional network, connecting the archipelago with Europe and North America, from its hub at
João Paulo II Airport
Ponta Delgada - João Paulo II Airport , named after Pope John Paul II, is an international airport located on the island of São Miguel, in the Portuguese archipelago of the Azores. Situated west of the city centre of Ponta Delgada, it is th ...
.
History
Early years
The airline was first established in March 1990 under the name of OceanAir and in 1995 was authorized to operate air transport services as a non-scheduled carrier.
SATA Air Açores
SATA Air Açores is a Portuguese airline based in São Sebastião, Ponta Delgada in the Azores, Portugal. It operates scheduled passenger, cargo and mail services around the Azores. It provides its own maintenance and handling services and manag ...
became the major shareholder when OceanAir suspended service in 1994. It later became the sole owner, and on 20 February 1998 it was re-branded as SATA Internacional, resuming operations on 8 April 1998. The airline became a wholly owned subsidiary of Grupo SATA, which also operates
SATA Air Açores
SATA Air Açores is a Portuguese airline based in São Sebastião, Ponta Delgada in the Azores, Portugal. It operates scheduled passenger, cargo and mail services around the Azores. It provides its own maintenance and handling services and manag ...
.
Following its bid by public tender, SATA Internacional was awarded scheduled routes from Ponta Delgada to
Lisbon
Lisbon (; pt, Lisboa ) is the capital and largest city of Portugal, with an estimated population of 544,851 within its administrative limits in an area of 100.05 km2. Grande Lisboa, Lisbon's urban area extends beyond the city's administr ...
,
Madeira Island
Madeira is a Portuguese island, and is the largest and most populous of the Madeira Archipelago. It has an area of , including Ilhéu de Agostinho, Ilhéu de São Lourenço, Ilhéu Mole (northwest). As of 2011, Madeira had a total population of ...
and
Porto
Porto or Oporto () is the second-largest city in Portugal, the capital of the Porto District, and one of the Iberian Peninsula's major urban areas. Porto city proper, which is the entire municipality of Porto, is small compared to its metropol ...
. SATA would later own two tour operators in North America: SATA Express in Canada and Azores Express in the United States.
21st century
In May 2009, SATA adopted a new brand image and a new logo which was applied to its first new
Airbus A320-200
Airbus SE (; ; ; ) is a European multinational aerospace corporation. Airbus designs, manufactures and sells civil and military aerospace products worldwide and manufactures aircraft throughout the world. The company has three divisions: '' ...
, registered CS-TKO and named "Diáspora". The new scheme was adopted by both SATA Internacional and
SATA Air Açores
SATA Air Açores is a Portuguese airline based in São Sebastião, Ponta Delgada in the Azores, Portugal. It operates scheduled passenger, cargo and mail services around the Azores. It provides its own maintenance and handling services and manag ...
during the fleet upgrades beginning at the end of the 1990s and lasted until 2015.
In January 2015, the airline announced strategic plans to reduce its debts from €179 million to €40 million by 2020 by reducing its fleet and workforce. Under the plan it would also be renamed to ''Azores Airlines''. In October 2015, SATA Internacional subsequently announced a major rebranding, including the name change to Azores Airlines and a change of the colour scheme from blue tones to green tones. At the same time, a fleet renewal with
Airbus A330
The Airbus A330 is a wide-body aircraft developed and produced by Airbus.
Airbus conceived several derivatives of the A300, its first airliner in the mid-1970s. Then the company began development on the A330 twinjet in parallel with the A340 ...
aircraft had been announced.
The first A330 commercial flight took place on 25 March 2016 from Ponta Delgada to
Boston
Boston (), officially the City of Boston, is the state capital and most populous city of the Commonwealth of Massachusetts, as well as the cultural and financial center of the New England region of the United States. It is the 24th- mo ...
.
In September 2016, the airline announced a change of plans regarding its fleet renewal. While plans to phase in a second Airbus A330 were later cancelled, Azores Airlines ordered two
Airbus A321neo
The Airbus A320neo family is a development of the A320 family of narrow-body airliners produced by Airbus.
The A320neo family (''neo'' for "new engine option") is based on the previous A319, A320 and A321 ( enhanced variant), which was then ren ...
on interim lease for 2017-2019 and four
Airbus A321LR
The Airbus A320neo family is a development of the A320 family of narrow-body airliners produced by Airbus.
The A320neo family (''neo'' for "new engine option") is based on the previous A319, A320 and A321 ( enhanced variant), which was then ren ...
s to be delivered in 2019 to replace the interim A321neos.
The A310 fleet was fully retired in October 2018, after which the airline's fleet was composed entirely of narrowbody Airbus aircraft. In July 2019, the airline received its first Airbus A321LR.
In January 2021, an
Airbus A321LR
The Airbus A320neo family is a development of the A320 family of narrow-body airliners produced by Airbus.
The A320neo family (''neo'' for "new engine option") is based on the previous A319, A320 and A321 ( enhanced variant), which was then ren ...
operating Azores Airlines Flight S46865 claimed the record for the longest commercial A321LR flight by duration, which operated as a charter from
Lisbon
Lisbon (; pt, Lisboa ) is the capital and largest city of Portugal, with an estimated population of 544,851 within its administrative limits in an area of 100.05 km2. Grande Lisboa, Lisbon's urban area extends beyond the city's administr ...
to
Bogotá
Bogotá (, also , , ), officially Bogotá, Distrito Capital, abbreviated Bogotá, D.C., and formerly known as Santa Fe de Bogotá (; ) during the Spanish period and between 1991 and 2000, is the capital city of Colombia, and one of the larges ...
in a time of 9 hours and 49 minutes. The airline surpassed the record previously set by
Air Transat
Air Transat is a Canadian airline based in Montreal, Quebec. Founded in 1986, it is the country's third-largest airline behind Air Canada and WestJet, operating scheduled and charter flights serving 60 destinations in 25 countries. Air Transa ...
for its A321LR flight on 26 October 2020 from Montréal Trudeau to Athens, taking a duration of 8 hours and 20 minutes, but was later surpassed by
TAP Air Portugal
TAP Air Portugal is the currently state-owned flag carrier airline of Portugal, headquartered at Lisbon Airport which also serves as its hub. TAP – Transportes Aéreos Portugueses – has been a member of the Star Alliance since 2005 and oper ...
on 29 March 2021 with its A321LR flight from Maputo to Praia, for a flight duration of 10 hours and 7 minutes.
Destinations
Azores Airlines operates scheduled domestic flights from the Azores to the
Madeira Islands
)
, anthem = ( en, "Anthem of the Autonomous Region of Madeira")
, song_type = Regional anthem
, image_map=EU-Portugal_with_Madeira_circled.svg
, map_alt=Location of Madeira
, map_caption=Location of Madeira
, subdivision_type=Sovereign st ...
and
mainland Portugal
Continental Portugal ( pt, Portugal continental, ) or mainland Portugal comprises the bulk of the Portuguese Republic, namely that part on the Iberian Peninsula and so in Continental Europe, having approximately 95% of the total population and 9 ...
, and international flights from the Azores to destinations in
Europe
Europe is a large peninsula conventionally considered a continent in its own right because of its great physical size and the weight of its history and traditions. Europe is also considered a Continent#Subcontinents, subcontinent of Eurasia ...
and
North America
North America is a continent in the Northern Hemisphere and almost entirely within the Western Hemisphere. It is bordered to the north by the Arctic Ocean, to the east by the Atlantic Ocean, to the southeast by South America and the Car ...
, as well as charter flights. Regional flights within the Azores are operated by its parent company,
SATA Air Açores
SATA Air Açores is a Portuguese airline based in São Sebastião, Ponta Delgada in the Azores, Portugal. It operates scheduled passenger, cargo and mail services around the Azores. It provides its own maintenance and handling services and manag ...
.
Interline agreements
Azores Airlines has
interlining
Interlining, also known as interline ticketing and interline booking, is a voluntary commercial agreement between individual airlines to handle passengers traveling on itineraries that require multiple flights on multiple airlines. Such agreement ...
agreements with the following airlines:
*
Alaska Airlines
Alaska Airlines is a major American airline headquartered in SeaTac, Washington, within the Seattle metropolitan area. It is the sixth largest airline in North America when measured by fleet size, scheduled passengers carried, and the numb ...
*
JetBlue
JetBlue Airways Corporation (stylized as jetBlue) is a major American low cost airline, and the seventh largest airline in North America by passengers carried. The airline is headquartered in the Long Island City neighborhood of the New York C ...
*
Porter Airlines
*
SATA Air Açores
SATA Air Açores is a Portuguese airline based in São Sebastião, Ponta Delgada in the Azores, Portugal. It operates scheduled passenger, cargo and mail services around the Azores. It provides its own maintenance and handling services and manag ...
Codeshare agreements
Azores Airlines has
codeshare agreement
A codeshare agreement, also known simply as codeshare, is a business arrangement, common in the aviation industry, in which two or more airlines publish and market the same flight under their own airline designator and flight number (the "airli ...
s with the following airlines:
*
Air France
Air France (; formally ''Société Air France, S.A.''), stylised as AIRFRANCE, is the flag carrier of France headquartered in Tremblay-en-France. It is a subsidiary of the Air France–KLM Group and a founding member of the SkyTeam global air ...
*
TAP Air Portugal
TAP Air Portugal is the currently state-owned flag carrier airline of Portugal, headquartered at Lisbon Airport which also serves as its hub. TAP – Transportes Aéreos Portugueses – has been a member of the Star Alliance since 2005 and oper ...
*
WestJet
WestJet Airlines Ltd. is a Canadian airline headquartered in Calgary, Alberta, near Calgary International Airport. It is the second-largest Canadian airline, behind Air Canada, operating an average of 777 flights and carrying more than 66,130 ...
Fleet
Current fleet
, Azores Airlines operates the following aircraft in its all-Airbus fleet:
Smaller aircraft are operated by parent
SATA Air Açores
SATA Air Açores is a Portuguese airline based in São Sebastião, Ponta Delgada in the Azores, Portugal. It operates scheduled passenger, cargo and mail services around the Azores. It provides its own maintenance and handling services and manag ...
under its own
air operator's certificate
An air operator's certificate (AOC) is the approval granted by a civil aviation authority (CAA) to an aircraft operator to allow it to use aircraft for commercial purposes. This requires the operator to have personnel, assets, and system in pla ...
, while longer-range aircraft may be
wet-leased from
Hi Fly and
EuroAtlantic on a seasonal basis.
Historical fleet
Azores Airlines has previously operated the following aircraft:
Liveries
The airline over its history as SATA Internacional and later as Azores Airlines has iterated various liveries.
SATA Internacional liveries
The airline's original livery consisted of an all white fuselage with the name ''SATA Internacional'' in ocean blue over the front windows, and a dark blue tail with the company logo. Before this, the livery had an idealised logo featuring the bands of crashing waves, superimposed by a sun-disk, with the calligraphic lettering ''"Fly Azores"'' below. This tourist-friendly logo was retired at the end of the 20th century, to be replaced with a more corporate image.
The airline as well as its parent company
SATA Air Açores
SATA Air Açores is a Portuguese airline based in São Sebastião, Ponta Delgada in the Azores, Portugal. It operates scheduled passenger, cargo and mail services around the Azores. It provides its own maintenance and handling services and manag ...
adopted new branding in 2009, which included an idealised bird symbol as the new logo. The symbol, called BIA (for ''"Blue Islands Açor"''), consisted of nine geometrical shapes, representing the nine islands of the Azores assembled to form the mythical ''Açor'' of Portuguese legend.
The ''"açor"'' or ''
northern goshawk
The northern goshawk (; ''Accipiter gentilis'') is a species of medium-large bird of prey, raptor in the Family (biology), family Accipitridae, a family which also includes other extant diurnal raptors, such as eagles, buzzards and harrier (bird) ...
'' was thought to have been the bird found circling the islands of the Azores when Portuguese sailors first discovered the archipelago. This form appeared on the tail fin, in addition to a portion located just ahead of the wings on the fuselage.
Azores Airlines liveries
Following the airline's rebranding in 2015 from SATA Internacional to Azores Airlines, the new branding consisted of a change from blue tones to green tones, and the airline's previous açor symbol was changed to a symbol resembling a whale's tail exposed above the ocean surface, though like the previous symbol was also of nine geometrical shapes.
The main elements of the new branding on the airline's livery consisted of the word "Azores" written on the aircraft tailfin, the whale tail symbol appearing on the tailfin, engines, and within the airline's name written on the forward fuselage. The airline's first
Airbus A330-200 additionally featured a decal of a
sperm whale
The sperm whale or cachalot (''Physeter macrocephalus'') is the largest of the toothed whales and the largest toothed predator. It is the only living member of the genus ''Physeter'' and one of three extant species in the sperm whale famil ...
on the main fuselage, with the whale tail symbol and logo also appearing on the wingtips.
In 2017, the airline introduced revisions to its branding and livery upon the delivery of its first
Airbus A321neo
The Airbus A320neo family is a development of the A320 family of narrow-body airliners produced by Airbus.
The A320neo family (''neo'' for "new engine option") is based on the previous A319, A320 and A321 ( enhanced variant), which was then ren ...
aircraft, which involved abandoning the green tones in the airline's wordmark and logo in favor of the blue tones originally adopted in 2009, but maintaining the use of the whale tail logo. The wingtips also featured blue geometrical shapes resembling the logo. On the airline's Airbus A321neos and
A321LRs, the fuselage prominently features a word, consisting of either "Breathe", "Wonder", "Magical", "Inspire" or "Peaceful" in a different colour, accompanied by the text, "That's the feeling when you visit Azores." in a matching colour. The airline's name, logo, and associated websites are also written on either side at the forward and rear boarding doors. The airline's A321neos and the first of two A321LRs collectively delivered between 2017 and 2019 additionally feature a QR code leading to the airline's website.
In late 2020, the airline's second Airbus A321LR featured further revisions to the branding and livery, consisting of the removal of the QR code, and abandoning the use of the whale tail logo in favor of a modified version of the original açor logo adopted in 2009. On the fuselage, the revised version of the livery includes the airline's wordmark written behind the forward boarding door, while the logo is placed between the boarding door and the cockpit windows. On the aircraft tail fin, the açor logo is enlarged compared to previous iterations, with the word "Azores" written in white along the rear edge of the tail fin, while the rest of the tail fin is coloured in dark blue. The airline's Airbus A320 aircraft were repainted to match the branding, each one with the word "Natural", "Dream" and "Unique" written prominently on their respective fuselages.
Accidents and incidents
* On 4 August 2009, a SATA Internacional
Airbus A320-200
Airbus SE (; ; ; ) is a European multinational aerospace corporation. Airbus designs, manufactures and sells civil and military aerospace products worldwide and manufactures aircraft throughout the world. The company has three divisions: '' ...
operating flight S4-129 from Lisbon to Ponta Delgada bounced off the runway then subsequently experienced a severe hard landing of 4.86G, causing damage to the landing gear. Nothing was written in the aircraft's technical maintenance log, both flight crew and maintenance staff were unable to interpret the hard landing report and despite the damage, the aircraft was not removed from service and flew back to Lisbon in customer service as well as flying an additional 6 sectors. SATA said in a statement that the hard landing/load reports are not a mandatory requirement for the aircraft type and drew attention to the amount of time Airbus took to confirm to them the interpretation of the load report. Both landing gear legs subsequently had to be replaced. In their final report the Portuguese accident investigation authority the
Aviation Accidents Prevention and Investigation Department
The Office for the Prevention and Investigation of Accidents in Civil Aviation and Rail (''Gabinete de Prevenção e Investição de Acidentes com Aeronaves e de Acidentes Ferroviários'', GPIAAF, "Office of Prevention and Investigation of Aircraf ...
determined that the primary cause of the incident was the
ground spoilers deploying in flight after the aircraft had bounced 12 ft off the runway. Contributing factors were the failure of the pilot to
go-around
In aviation, a go-around is an aborted landing of an aircraft that is on final approach or has already touched down. A go-around can either be initiated by the pilot flying or requested by air traffic control for various reasons, such as an unstab ...
after the bounce, the failure of the pilot to release the thrust levers before the first touchdown (which inhibited the ground spoilers deploying) and the pilot providing insufficient
flare
A flare, also sometimes called a fusée, fusee, or bengala in some Latin-speaking countries, is a type of pyrotechnic that produces a bright light or intense heat without an explosion. Flares are used for distress signaling, illumination, ...
input.
See also
*
Aviation in the Azores Aviation in the Azores is part of the greater history of aviation in Portugal, and involves the historical use of the archipelago of the Azores by North American, South American and European pioneers of aviation. The Azores is strategically located ...
References
External links
Official website
{{DEFAULTSORT:Azores airlines
Airlines of Portugal
Airlines established in 1998
Transport in the Azores
Airlines established in 1990
Portuguese companies established in 1990
Portuguese companies established in 1998
Portuguese brands
es:SATA International