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Anderson-McQueen Company is a privately owned
funeral home A funeral home, funeral parlor or mortuary, is a business that provides burial and funeral services for the dead and their families. These services may include a prepared wake and funeral, and the provision of a chapel for the funeral. Services ...
headquartered in
St. Petersburg, Florida St. Petersburg is a city in Pinellas County, Florida, United States. As of the 2020 census, the population was 258,308, making it the fifth-most populous city in Florida and the second-largest city in the Tampa Bay Area, after Tampa. It is the ...
. It is owned and operated by the second-generation McQueen family and serves Florida's Hillsborough and Pinellas Counties region with six service facilities. Anderson-McQueen is the first funeral home in the United States to practice flameless cremation.


History

John S. Anderson and William F. McQueen founded Anderson-McQueen Funeral Home in 1952. The original Anderson-McQueen Funeral Home was established in a residential St. Petersburg home and now houses Anderson-McQueen's Northeast St. Petersburg Tribute Center, one of Anderson-McQueen's six operating facilities. After the death of co-founder, John Anderson in 1970, William McQueen assumed sole ownership of the business. In 1984, McQueen invested in a portion of St. Petersburg's Sunnyside Cemetery, established in 1895, that stretches three blocks.(USGenWeb) McQueen's three children succeeded ownership of the business after his death in 1987. In 1990, The McQueen's acquired the Bobbitt-Gunter Funeral Chapel, now known as Anderson-McQueen's Tyrone Family Tribute Center located in the Tyrone/Gulf Beach area. Later, they purchased the Alan R. McLeod Funeral Chapel located in the St. Petersburg suburb of Meadowlawn in 1994 from Alan and Carole McLeod. In 1997, Anderson-McQueen opened St. Petersburg's first on-site crematory. The facility included both a reception and visitation space located within the
crematorium A crematorium or crematory is a venue for the cremation of the dead. Modern crematoria contain at least one cremator (also known as a crematory, retort or cremation chamber), a purpose-built furnace. In some countries a crematorium can also be ...
. The reception facility has since been converted to the Bio-Cremation room. John T. McQueen became president and CEO of Anderson-McQueen in 2010 after buying out his brother and sister from the family's funeral & cemetery operations. Previously, he was the company's vice president and
COO COO or coo may refer to: Business * Certificate of origin, used in international trade * Chief operating officer or chief operations officer, high-ranking corporate official * Concept of operations, used in Systems Engineering Management Process ...
, as well as the owner of the Sunnyside Cemetery and founder of Affordable Memorials. In 2017, John and his wife, Nikki McQueen, sold Anderson-McQueen Funeral Homes to Foundation Partners Group. The duo made the decision to sell Anderson-McQueen and its subsidiaries because their son, Joshua McQueen was unsure about taking over the family business. John and Nikki's sale and retirement marked the end of Anderson-McQueen Funeral Homes being the largest family owned in the state of Florida.


Operations

Anderson-McQueen is known for their unique services that in the past have included the releasing of butterflies, and using in-house
audiovisual Audiovisual (AV) is electronic media possessing both a sound and a visual component, such as slide-tape presentations, films, television programs, corporate conferencing, church services, and live theater productions. Audiovisual service prov ...
technologies to create graphically enhanced memorial and tribute presentations. The Anderson-McQueen on-site crematorium also permits families and designated guests to witness the initial phase of cremation preparation upon request. The vehicle fleet includes "Glory Ride" a
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modified
hearse A hearse is a large vehicle, originally a horse carriage but later with the introduction of motor vehicles, a car, used to carry the body of a deceased person in a coffin at a funeral, wake, or memorial service. They range from deliberately ano ...
pulled by a Harley model motorcycle, as well as a restored 1895 horse-drawn hearse. Webcasts are also made available to accommodate guests unable to attend services. In addition to its use of audio-visual technology for creating personalized memorial tributes, Anderson-McQueen launched its online radio show "Undertaking" in 2014 where host John McQueen interviews other industry experts on various end of life issues. Also in 2014, Anderson-McQueen introduced its
mobile app A mobile application or app is a computer program or software application designed to run on a mobile device such as a phone, tablet, or watch. Mobile applications often stand in contrast to desktop applications which are designed to run on d ...
on the
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to provide individuals on the go with easy access to funeral related questions, obituaries and online memorial donations.


Pet death care

In 2006, John and his wife Nikki McQueen founded Pet Passages, an addition of Anderson-McQueen that provides funeral and cremation services to the pet community of Pinellas County. In 2013, Pet Passages surpassed its human counterpart in death care services.


Special services

After the state of Florida added the term "consumable" to rephrase existing statute regulating burial and cremation policies and procedures in 2009, Anderson-McQueen Funeral Home became the industry's first to carry out a flameless cremation. Flameless cremation is an alternative to the traditional cremation process that substitutes water in place of flames. Flameless cremation, also known as bio-cremation, works through a process called Alkali Hydrolysis which uses a compounded liquid solution that is 95 percent water and five percent
potassium hydroxide Potassium hydroxide is an inorganic compound with the formula K OH, and is commonly called caustic potash. Along with sodium hydroxide (NaOH), KOH is a prototypical strong base. It has many industrial and niche applications, most of which exp ...
(KOH). The body is submerged into the "Resomator," a special chamber developed by
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-based manufacturer Resumation. The practice was permitted after mortuary scientists and cremation specialists demonstrated to state and city officials that the residue left behind following the bio cremation process could be diluted to a soluble liquid with a measurable pH level not exceeding 11.5. Bio-cremation is carried out through a process known as Alkaline hydrolysis. Alkali hydrolysis takes place using a compounded liquid solution that is 95 percent water and 5 percent
potassium hydroxide Potassium hydroxide is an inorganic compound with the formula K OH, and is commonly called caustic potash. Along with sodium hydroxide (NaOH), KOH is a prototypical strong base. It has many industrial and niche applications, most of which exp ...
(KOH). The body is submerged into the Resomator, a special chamber developed by Glaskow-based manufacturer Resumation.


Further reading

*''Reinventors: How Extraordinary Companies Pursue Radical Continuous Change'', Jason Jennings, Penguin (2012)


See also

*
Funeral home A funeral home, funeral parlor or mortuary, is a business that provides burial and funeral services for the dead and their families. These services may include a prepared wake and funeral, and the provision of a chapel for the funeral. Services ...
*
Alkaline hydrolysis (death custom) Alkaline hydrolysis (also called biocremation, resomation, flameless cremation, aquamation or water cremation) is a process for the disposal of human and pet remains using lye and heat, and is an alternative to burial or cremation. Process The p ...


References

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External links


Official websiteMemorial donations website
Death care companies of the United States Companies based in St. Petersburg, Florida