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American Automobile Association (AAA – commonly pronounced as "Triple A") is a federation of
motor club Automobile associations, also referred to as motoring clubs, motoring associations, motor clubs, are organizations, either for-profit or non-profit, which motorists (drivers and vehicle owners) can join to enjoy benefits provided by the club relat ...
s throughout North America. AAA is a privately held
not-for-profit A nonprofit organization (NPO) or non-profit organisation, also known as a non-business entity, not-for-profit organization, or nonprofit institution, is a legal entity organized and operated for a collective, public or social benefit, in co ...
national member association and service organization with over 60 million members in the United States and Canada. AAA provides services to its members, including
roadside assistance Roadside assistance, also known as breakdown coverage, is a service that assists motorists, motorcyclists, or bicyclists whose vehicles have suffered a mechanical failure that either cannot be resolved by the motorist, or has prevented them from ...
and others. Its national headquarters are in Heathrow, Florida.


History

The American Automobile Association (the "AAA" or "Triple-A") was founded on March 4, 1902, in
Chicago (''City in a Garden''); I Will , image_map = , map_caption = Interactive Map of Chicago , coordinates = , coordinates_footnotes = , subdivision_type = Country , subdivision_name ...
,
Illinois Illinois ( ) is a U.S. state, state in the Midwestern United States, Midwestern United States. Its largest metropolitan areas include the Chicago metropolitan area, and the Metro East section, of Greater St. Louis. Other smaller metropolita ...
, in response to a lack of roads and highways suitable for automobiles.Automobile Men Organize
. ''Minneapolis Daily Times''. March 5, 1902. p. 6.
At that time, nine motor clubs with a total of 1,500 members banded together to form the AAA. Those individual motor clubs included the Chicago Automobile Club, Automobile Club of America, Automobile Club of New Jersey, and others. The Automobile Club of Buffalo joined in 1903. Winthrop E. Scarritt was its first president. One of the first things the organization advocated for was the building of a cross-country highway. In 1904, the AAA merged with the very first American automobile organization, the
American Motor League The American Motor League ("AML") was the first automobile organization in the United States, formed 1895.May, p. 289 ''...but as the first such group in the country the league signaled the emergence of a new era.'' The AML started in Chicago fr ...
, under the direction of the first chairman,
Augustus Post Augustus Thomas Post Jr. (8 December 1873 – 4 October 1952) was an American adventurer who distinguished himself as an automotive pioneer, balloonist, early aviator, writer, actor, musician and lecturer. Post pursued an interest in transp ...
. The first AAA road maps were published in 1905. AAA began printing hotel guides in 1917. The AAA began its School Safety Patrol Program in 1920, the first of the association's driver safety programs, which provided local schools with materials, including badges and ID cards to train and organize students into a patrol force. The
AAA Foundation for Traffic Safety The AAA Foundation for Traffic Safety (see also AAA) is a non-profit, charitable organization based in Washington, DC, that is dedicated to saving lives through traffic safety research and education. Since its founding in 1947, the AAA Foundation ...
, which conducts studies on motorist safety, was established as a separate entity in 1947. AAA created an organization called the
Racing Board Horse Racing Ireland (HRI; ga, Rásaíocht Capaill na hÉireann) is the governing body of horse racing on the island of Ireland. It is based in the Curragh, County Kildare, next to the racecourse of that name. HRI was founded in 2001, succee ...
, and later known as the Contest Board, in 1902 to officiate the
Vanderbilt Cup The Vanderbilt Cup was the first major trophy in American auto racing. History An international event, it was founded by William Kissam Vanderbilt II in 1904 and first held on October 8 on a course set out in Nassau County, New York, Nassa ...
international
automobile race Auto racing (also known as car racing, motor racing, or automobile racing) is a motorsport involving the racing of automobiles for competition. Auto racing has existed since the invention of the automobile. Races of various sorts were organi ...
in Long Island, New York. The Racing Board sanctioned the
Indianapolis 500 The Indianapolis 500, formally known as the Indianapolis 500-Mile Race, and commonly called the Indy 500, is an annual automobile race held at Indianapolis Motor Speedway (IMS) in Speedway, Indiana, United States, an enclave suburb of Indi ...
and awarded national racing championships in 1905, 1916, 1920–1941, and 1946–1955. After the 1955 Le Mans disaster, AAA decided that auto racing distracted from its primary goals, and the
United States Automobile Club The United States Auto Club (USAC) is one of the sanctioning bodies of auto racing in the United States. From 1956 to 1979, USAC sanctioned the United States National Championship, and from 1956 to 1997 the organization sanctioned the Indianapol ...
was formed to take over the race sanctioning/officiating. In 2005, AAA re-entered racing as a sponsor of
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-owned tracks. In 2006, AAA's foray into racing expanded when it made a three-year commitment to sponsor Roush Racing's number 6 car on the NASCAR Nextel Circuit. In 1935, AAA published Sportsmanlike Driving, the first course outline for high school teachers. In 1936, AAA published the first driver education curriculum for use in high schools (also titled Sportsmanlike Driving, now known as Responsible Driving). AAA has updated its driver training courses throughout the years and many clubs currently offer their own driving schools, or work with other companies to provide AAA's driving curriculum. Knowing that vehicles pose a hazard to pedestrians, in 1936 AAA began a pedestrian safety program with a grant from the Automotive Safety Foundation. AAA went on to commission and publish (1938) an extensive study of pedestrian safety for the purpose of reducing pedestrian fatalities and injuries. AAA's Pedestrian Protection Program began in 1937 and focuses national attention on pedestrian safety needs by recognizing cities, counties and states that have demonstrated successful pedestrian safety programs. AAA has also provided services to the U.S. government in times of war. During the 1940s, AAA offered its services to the Advisory Commission of the
Council of National Defense The Council of National Defense was a United States organization formed during World War I to coordinate resources and industry in support of the war effort, including the coordination of transportation, industrial and farm production, financial s ...
in anticipation of becoming involved in World War II. AAA President Thomas P. Henry was appointed consultant in the transportation unit of the Defense Council, and AAA pledged resources, including highway information, to national defense planning efforts as it had during World War I. Reductions in manufacturing because of the war increased the need for conservation in automobiles and their related products. AAA's efforts at conservation included supporting the manufacture of
synthetic rubber A synthetic rubber is an artificial elastomer. They are polymers synthesized from petroleum byproducts. About 32-million metric tons of rubbers are produced annually in the United States, and of that amount two thirds are synthetic. Synthetic rubbe ...
in anticipation of a war-related tire/rubber shortage, urging motorists to reduce their driving speed to conserve fuel (1942); and backing a scrap rubber campaign (1942). In 1944, AAA's Keep 'em Rolling campaign sponsored a cross-country tour featuring cars equipped with synthetic tires. The tour demonstrated the reliability of tires made with synthetic rubber. In doing its part to assist in the war effort, AAA placed its mapping facilities at the disposal of the Army department; conducted motor pool driver education (1943); secured an order from the
War Production Board The War Production Board (WPB) was an agency of the United States government that supervised war production during World War II. President Franklin D. Roosevelt established it in January 1942, with Executive Order 9024. The WPB replaced the Sup ...
that stopped the sale of certain anti-freeze solutions harmful to motors (1943); launched a campaign to alleviate a growing shortage of auto mechanics (1943); monitored tire and gasoline rationing (1943); and established, in cooperation with the Red Cross and military hospitals, a driver training program for veterans with artificial limbs (1944). AAA also assisted in the development of a
manual on Uniform Traffic Control Devices The ''Manual on Uniform Traffic Control Devices for Streets and Highways'' (usually referred to as the ''Manual on Uniform Traffic Control Devices'', abbreviated MUTCD) is a document issued by the Federal Highway Administration (FHWA) of the Unit ...
and their operation during wartime (1942). The end of the war brought new needs for motorists and AAA assisted by releasing the film "Traffic Jam Ahead", which outlined a practical program for postwar traffic safety, and publishing Post-war Travel Trends as a public service. In 1946, AAA launched a campaign called "Take It Easy", which was designed to reduce traffic fatalities. Subsequently, fatalities dropped 20 percent below the pre-war figure. In the 1960s, AAA helped draft the
National Traffic and Motor Vehicle Safety Act of 1966 The National Traffic and Motor Vehicle Safety Act was enacted in the United States in 1966 to empower the federal government to set and administer new safety standards for motor vehicles and road traffic safety. The Act was the first mandatory fede ...
, setting safety standards for automobiles, tires, and equipment. AAA also helped draft the Highway Safety Act, specifying standards for motor vehicle inspection and registration, motorcycle safety, driver education, driver licensing, traffic courts, highway design, construction, maintenance, and traffic control devices. During the oil crisis of the 1970s, the AAA Fuel Gauge Report was created to assist motorists in finding gas stations that had fuel and were open. AAA also began its Gas Watchers program with the endorsement of President Gerald Ford. The Gas Watchers Guide continues to be published to provide simple steps motorists can take to conserve gasoline in their daily driving. In 1979, President Jimmy Carter appointed AAA President James B. Creal to the National Alcohol Fuels Commission. Creal also chaired a task force on gas rationing and was appointed to President Carter's National Council on Energy Efficiency. AAA representatives serving on President Carter's Alcohol Fuels Commission were requested to sign the Energy Securities Act of 1980. In addition, Creal served on the Industries Advisory Board of Congressional Travel and Tourism Caucus in the early 1980s. In the 1980s, AAA's mapping services received significant recognition when scenic highways were identified on AAA's sheet maps for the first time. AAA maps were used in the 1984 Louisiana World Exposition where more than 13,000 full-color AAA map images were provided on an optical laser disc for demonstration of an in-car navigation device in the Chrysler Pavilion. And in 1985 the AAA North American Road Atlas was sold at retail for the first time and made the New York Times best-seller paperback list within six weeks. AAA experimented in the 1980s with the On-line Touring Information System (OTIS), which eventually was combined with other automated services under the name AAA Travel Match. The self-service terminal worked like an ATM, with rotating menus and touch-control screens that allowed users to obtain local travel information. In Congressional hearings held in 1983 on the proposed Motor Vehicle Theft Law Enforcement Act, the Michigan AAA affiliate (then known as Automobile Club of Michigan) presented testimony regarding the rapid growth in average per-vehicle costs of car theft, in support of stamping the
vehicle identification number A vehicle identification number (VIN) (also called a chassis number or frame number) is a unique code, including a serial number, used by the automotive industry to identify individual motor vehicles, towed vehicles, motorcycles, scooters ...
on individual car parts as a deterrent to such theft. The AAA School Safety Patrol Program and Lifesaving Medal Award won the Presidential Citation Award for Private Sector Initiatives which honors outstanding volunteer projects in 1985. A year later, on February 4, 1986, President Ronald Reagan honored a recipient of AAA's School Safety Patrol Lifesaving Medal in his State of the Union Address. In 1988, AAA focused its legislative efforts on the Truck & Bus Safety Regulatory Reform Act requiring interstate drivers and equipment to meet federal safety regulations. The act was signed into law in November 1988. AAA joined government and private-sector companies—the Federal Highway Administration, Avis, General Motors and the Florida Department of Transportation—in 1990 for the Smart Car experiment, also known as the TravTek Project. This test of a computerized in-car navigation and travel information system demonstrated consumer acceptance of telematics technology that would make driving easier and reduce traffic congestion. A new driver's education program, "Teaching Teens to Drive", was introduced by AAA in 1996 to focus on parent involvement in teen driving education. A year later, in 1997, AAA launched Licensed to Learn, a campaign to increase awareness of the need for
graduated driver licensing Graduated driver licensing systems (GDLS) are designed to provide new drivers of motor vehicles with driving experience and skills gradually over time in low-risk environments. There are typically three steps or stages through which new drivers p ...
(GDL) laws in every state. At the outset of the campaign only eight states had enacted GDL laws. Today, all 50 states and the District of Columbia have enacted some form of GDL legislation. Research in the 1990s led AAA to pursue another issue of importance to US motorists: a transportation crisis resulting from infrastructure that had been under-funded for many years. The Crisis Ahead: America's Aging Highways and Airways research led to AAA helping to shape two pieces of landmark legislation: the Transportation Equity Act for the 21st Century (TEA-21) in 1998 and the Aviation Investment and Reform Act for the 21st Century (AIR-21) in 2000. Both laws embrace the principle that user fees charged to motorists and air travelers should be fully invested in improving and modernizing the nation's surface and air transportation infrastructures. Because of its work in traffic safety AAA was cited in 1998 as the Clinton Administration's number one traffic safety partner by U.S. Transportation Secretary Rodney Slater. And in 2000, NHTSA presented AAA with a public service award in appreciation of AAA's leadership in the Child Passenger Safety Certification Program, which teaches how to properly install infant/child safety seats, and for its continuing efforts in graduated driver licensing. Skyrocketing gas prices led AAA to testify before three Congressional committees regarding increased gasoline prices in 2000, and to
lobby Lobby may refer to: * Lobby (room), an entranceway or foyer in a building * Lobbying, the action or the group used to influence a viewpoint to politicians :* Lobbying in the United States, specific to the United States * Lobby (food), a thick stew ...
to prevent Congress from repealing parts of the federal gasoline tax, which would have reduced
Highway Trust Fund The Highway Trust Fund is a transportation fund in the United States which receives money from a federal fuel tax of 18.4 cents per gallon on gasoline and 24.4 cents per gallon of diesel fuel and related excise taxes. It currently has two account ...
revenue without guaranteeing consumers any relief from high gas prices. Participating in the U.S. Department of Transportation secretary's Aviation Summit, AAA President and CEO Robert L. Darbelnet communicated AAA's stand on the aviation crisis saying that consistent underfunding of the nation's air transportation infrastructure had led to the crisis and offering a four-point plan to help turn it around. Also that year, AAA testified before Congress and the Federal Motor Carrier Safety Administration, on proposed hours-of-service regulations for commercial truck drivers and launched Share With Care, a public education campaign on safely sharing the road with trucks. In the early 2000s (decade), AAA's focus on helping seniors stay mobile longer and more safely led to an appointment to the White House Conference on Aging. AAA promoted solutions such as senior-friendly road design, screening tools, education for seniors and their families, and supplemental transportation. Reader's Digest highlighted AAA's transportation safety agenda by focusing on the importance of road safety improvements, particularly for seniors. To help seniors become safer drivers or to recognize signs that it's time to stop driving, AAA developed Roadwise Review, a computer-based screening tool enabling older drivers to identify and address physiological changes that could affect driving.


Discrimination

During the
Jim Crow era The Jim Crow laws were state and local laws enforcing racial segregation in the Southern United States. Other areas of the United States were affected by formal and informal policies of segregation as well, but many states outside the Sout ...
, AAA actively discriminated against African Americans, who could not join the association. Alternatives to AAA guides, such as ''
The Negro Motorist Green Book ''The Negro Motorist Green Book'' (also ''The Negro Motorist Green-Book'', ''The Negro Travelers' Green Book'', or simply the ''Green Book'') was an annual guidebook for African American roadtrippers. It was originated and published by Afri ...
'', were written.


Current operations

Members belong to one of 42 individual clubs (see List of AAA regional clubs), and the clubs in turn own AAA. The number of local clubs has decreased over time through consolidation; as late as the 1970s the membership roster included dozens of clubs that each served a single county, particularly in New York,
Ohio Ohio () is a state in the Midwestern region of the United States. Of the fifty U.S. states, it is the 34th-largest by area, and with a population of nearly 11.8 million, is the seventh-most populous and tenth-most densely populated. The sta ...
and
Pennsylvania Pennsylvania (; ( Pennsylvania Dutch: )), officially the Commonwealth of Pennsylvania, is a state spanning the Mid-Atlantic, Northeastern, Appalachian, and Great Lakes regions of the United States. It borders Delaware to its southeast, ...
. The member clubs have arranged a reciprocal service system so that members of any participating club are able to receive member services from any other affiliate club. Member dues finance all club services as well as the operations of the national organization. The vast majority of AAA clubs have "AAA" as part of their name, although the two largest AAA clubs by membership do not: the Automobile Club of Southern California and Auto Club Group.


AAA Roadside Assistance

AAA clubs primarily provide
emergency road service An emergency is an urgent, unexpected, and usually dangerous situation that poses an immediate risk to health, life, property, or environment and requires immediate action. Most emergencies require urgent intervention to prevent a worsening ...
s to its members. These services, which include
towing Towing is coupling two or more objects together so that they may be pulled by a designated power source or sources. The towing source may be a motorized land vehicle, vessel, animal, or human, and the load being anything that can be pulled. Th ...
, lockouts, winching, tire changes, automotive first aid, battery replacement, and others, are handled by private local towing companies contracted by a state AAA club. AAA sells roadside assistance for a variety of motor vehicles, including motorcycles. In some areas, AAA also offers bicycle roadside assistance. Many AAA clubs have an automotive fleet division serving large metro areas, while private towing companies cover the surplus call volume by area. Certain clubs have implemented an "on the go" diagnostic/installation automotive battery program.


Rating system

Clubs also distribute road maps (including customized map guides for specific journeys) and travel publications (TourBook guides), and rate restaurants and hotels according to a "diamond" scale (one to five). The AAA Diamond Program includes over 60,000 properties in the United States, Canada, Mexico and the Caribbean, it is composed of nearly 27,000 hotels and more than 30,000 restaurants. The best hotels and restaurants according to AAA's criteria receive the Five Diamond Award. Many offices sell automobile liability insurance, provide travel agency, auto-registration and notary services. Maps, TourBook guides, and travel agent services are generally free to members. AAA also offers member discounts through its "AAA Discounts & Rewards" program. TripTik is AAA's travel planning guide and online travel planner. The print version includes road maps and other travel information, such as gas prices. AAA is authorized by the U.S. Department of State to issue
International Driving Permit An International Driving Permit (IDP), often referred to as an international driving license, is a translation of a domestic driving licence that allows the holder to drive a private motor vehicle in any country or jurisdiction that recognises t ...
s in the United States, along with the National Automobile Club.


International affiliates

The AAA has reciprocal arrangements with a range of international affiliates. In general, members of affiliates are offered the same benefits as members of the AAA while traveling in the United States, while AAA members are offered equivalent benefits while traveling in the territory of the affiliate. International affiliates include: * ARC Europe, encompassing the leading European clubs, including the
Automobile Association Automobile associations, also referred to as motoring clubs, motoring associations, motor clubs, are organizations, either for-profit or non-profit, which motorists (drivers and vehicle owners) can join to enjoy benefits provided by the club relat ...
(United Kingdom),
ANWB The Royal Dutch Touring Club ANWB (), known simply as ANWB (), is a travelers' association in the Netherlands, supporting all modes of travel. It provides test reports, travel services and roadside assistance and is comparable to the German ''A ...
(Netherlands),
ADAC ADAC, officially the Allgemeiner Deutscher Automobil-Club (), is Europe's largest motoring association. ADAC is the largest club (Verein) in Germany with around 21 million members. It would be more aptly described today as an individual mo ...
(Germany), ACI (Italy),
TCS TCS may refer to: Organisations * Tata Consultancy Services, an IT company headquartered in India * Taxpayers for Common Sense, a US nonpartisan federal budget watchdog organization * TCS Courier, a Pakistani courier service * Touring Club Suisse ...
(Switzerland), TCB (Belgium), ÖAMTC (Austria) and
RACE Race, RACE or "The Race" may refer to: * Race (biology), an informal taxonomic classification within a species, generally within a sub-species * Race (human categorization), classification of humans into groups based on physical traits, and/or s ...
(Spain) below. * The
Canadian Automobile Association The Canadian Automobile Association (CAA; french: Association canadienne des automobilistes) is a federation of eight regional not-for-profit automobile associations in Canada, founded in 1913. The constituent associations (also called "clubs") ...
in
Canada Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, covering over , making it the world's second-largest country by tot ...
('' TourBooks guides'' and maps of Canadian places are published by AAA, and are distributed by AAA and CAA clubs using both AAA and CAA logos). An updated listing of International Affiliates can be found o
AAA's Exchange website


Motorist rights

The AAA has weighed in over the years on numerous issues that affect motorists. The AAA is known for occasional high-profile motorist advisories of traffic enforcement, such as when it rented a billboard to warn motorists of the
speed trap Speed limits are enforced on most public roadways by authorities, with the purpose to improve driver compliance with speed limits. Methods used include roadside speed traps set up and operated by the police and automated roadside 'speed camera' ...
town of
Lawtey, Florida Lawtey is a city in Bradford County, Florida, United States. The population was 730 at the 2010 census, up from 656 in 2000. The city has received national attention and earned the dubious distinction of being one of only two official speed tra ...
. It also is a supporter of the
Motor Vehicle Owners' Right to Repair Act The Motor Vehicle Owners' Right to Repair Act, sometimes also referred to as Right to Repair, is a name for several related proposed bills in the United States Congress and several state legislatures which would require automobile manufacturers to ...
, first introduced in 2001 but which has not become law. Additionally, the AAA supported measures that tax motorists—with the goal of strengthening infrastructure and highway maintenance—as well as supported measures that curtail motorists' legal rights: *