Reference Interview
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Reference Interview
A reference interview is a conversation between a librarian and a library user, usually at a reference desk, in which the librarian responds to the user's initial explanation of his or her information need by first attempting to clarify that need and then by directing the user to appropriate information resources. Definition Bopp & Smith (1995) defines the reference interview as the "conversation between a member of the library reference staff and a library user for the purpose of clarifying the user’s needs and aiding the user in meeting those needs". According to ODLIS, the reference interview is "the interpersonal communication that occurs between a reference librarian and a library user to determine the person's specific information need(s), which may turn out to be different from the reference question as initially posed...A reference interview may occur in person, by telephone, or electronically (usually via e-mail) at the request of the user, but a well-trained reference ...
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Librarian
A librarian is a person who works professionally in a library providing access to information, and sometimes social or technical programming, or instruction on information literacy to users. The role of the librarian has changed much over time, with the past century in particular bringing many new media and technologies into play. From the earliest libraries in the ancient world to the modern information hub, there have been keepers and disseminators of the information held in data stores. Roles and responsibilities vary widely depending on the type of library, the specialty of the librarian, and the functions needed to maintain collections and make them available to its users. Education for librarianship has changed over time to reflect changing roles. History The ancient world The Sumerians were the first to train clerks to keep records of accounts. ''"Masters of the books"'' or "keepers of the tablets" were scribes or priests who were trained to handle the vast amount and ...
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