Process Mining
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Process Mining
Process mining is a family of techniques relating the fields of data science and process management to support the analysis of operational processes based on event logs. The goal of process mining is to turn event data into insights and actions. Process mining is an integral part of data science, fueled by the availability of event data and the desire to improve processes. Process mining techniques use event data to show what people, machines, and organizations are really doing. Process mining provides novel insights that can be used to identify the executional path taken by operational processes and address their performance and compliance problems. Process mining starts from event data. Input for process mining is an event log. An event log views a process from a particular angle. Each event in the log should contain (1) a unique identifier for a particular process instance (called case id), (2) an activity (description of the event that is occurring), and (3) a timestamp. There ...
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Data Science
Data science is an interdisciplinary field that uses scientific methods, processes, algorithms and systems to extract or extrapolate knowledge and insights from noisy, structured and unstructured data, and apply knowledge from data across a broad range of application domains. Data science is related to data mining, machine learning, big data, computational statistics and analytics. Data science is a "concept to unify statistics, data analysis, informatics, and their related methods" in order to "understand and analyse actual phenomena" with data. It uses techniques and theories drawn from many fields within the context of mathematics, statistics, computer science, information science, and domain knowledge. However, data science is different from computer science and information science. Turing Award winner Jim Gray imagined data science as a "fourth paradigm" of science ( empirical, theoretical, computational, and now data-driven) and asserted that "everything about sc ...
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Eindhoven University Of Technology
The Eindhoven University of Technology ( nl, Technische Universiteit Eindhoven), abbr. TU/e, is a public technical university in the Netherlands, located in the city of Eindhoven. In 2020–21, around 14,000 students were enrolled in its BSc and MSc programs and around 1350 students were enrolled in its PhD and PDEng programs. In 2021, the TU/e employed around 3900 people. Eindhoven University of Technology has been ranked in the top 200 universities in three major ranking systems. The 2019 QS World University Rankings place Eindhoven 99th in the world, 34th in Europe, and 3rd in the Netherlands. TU/e is the Dutch member of thEuroTech Universities Alliance a strategic partnership of universities of science & technology in Europe: Technical University of Denmark (DTU), École Polytechnique Fédérale de Lausanne (EPFL), École Polytechnique (L’X), The Technion, Eindhoven University of Technology (TU/e), and Technical University of Munich (TUM). History The Eindhoven Uni ...
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Business Process Model And Notation
Business Process Model and Notation (BPMN) is a graphical representation for specifying business processes in a business process model. Originally developed by the Business Process Management Initiative (BPMI), BPMN has been maintained by the Object Management Group (OMG) since the two organizations merged in 2005. Version 2.0 of BPMN was released in January 2011, at which point the name was amended to Business Process Model ''and'' Notation to reflect the introduction of execution semantics, which were introduced alongside the existing notational and diagramming elements. Though it is an OMG specification, BPMN is also ratified as ISO 19510. The latest version is BPMN 2.0.2, published in January 2014. Overview Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a ''Business Process Diagram'' (BPD), based on a flowcharting technique very similar to activity diagrams from U ...
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Petri Net
A Petri net, also known as a place/transition (PT) net, is one of several mathematical modeling languages for the description of distributed systems. It is a class of discrete event dynamic system. A Petri net is a directed bipartite graph that has two types of elements, places and transitions. Place elements are depicted as white circles and transition elements are depicted as rectangles. A place can contain any number of tokens, depicted as black circles. A transition is enabled if all places connected to it as inputs contain at least one token. Some sources state that Petri nets were invented in August 1939 by Carl Adam Petri—at the age of 13—for the purpose of describing chemical processes. Like industry standards such as UML activity diagrams, Business Process Model and Notation, and event-driven process chains, Petri nets offer a graphical notation for stepwise processes that include choice, iteration, and concurrent execution. Unlike these standards, Petri nets hav ...
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Alpha Algorithm
The α-algorithm or α-miner is an algorithm used in process mining, aimed at reconstructing causality from a set of sequence of events, sequences of events. It was first put forward by Wil van der Aalst, van der Aalst, Weijters and Măruşter. The goal of Alpha miner is to convert the event log into a workflow-net based on the relations between various activities in the event log. An event log is a multi-set of traces, and a trace is a sequence of activity names. Several extensions or modifications of it have since been presented, which will be listed below. Alpha miner was the first Business process discovery, process discovery algorithm ever proposed, and it gives a good overview of the aim of process discovery and how various activities within the process are executed. Alpha miner was also the basis for the development of many other process mining techniques such aheuristic miner y if and only if some relation x is directly following by y. In our example, we can consider that A > ...
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Business Process Discovery
Business process discovery (BPD) related to business process management and process mining is a set of techniques that manually or automatically construct a representation of an organisations' current business processes and their major process variations. These techniques use data recorded in the existing organisational methods of work, documentations, and technology systems that run business processes within an organisation. The type of data required for process discovery is called an event log. Any record of data that contains the case id (a unique identifier that is helpful in grouping activities belonging to the same case), activity name (description of the activity taking place), and timestamp. Such a record qualifies for an event log and can be used to discover the underlying process model. The event log can contain additional information related to the process, such as the resources executing the activity, the type or nature of the events, or any other relevant details. Process ...
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Coursera
Coursera Inc. () is a U.S.-based massive open online course provider founded in 2012 by Stanford University computer science professors Andrew Ng and Daphne Koller. Coursera works with universities and other organizations to offer online courses, certifications, and degrees in a variety of subjects. In 2021 it was estimated that about 150 universities offered more than 4,000 courses through Coursera. History Coursera was founded in 2012 by Stanford University computer science professors Andrew Ng and Daphne Koller. Ng and Koller started offering their Stanford courses online in fall 2011, and soon after left Stanford to launch Coursera. Princeton, Stanford, the University of Michigan, and the University of Pennsylvania were the first universities to offer content on the platform. In 2014 Coursera received both the Webby Winner (Websites and Mobile Sites Education 2014) and the People's Voice Winner (Websites and Mobile Sites Education) awards. Finances Coursera's revenues ro ...
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Mooc
A massive open online course (MOOC ) or an open online course is an online course aimed at unlimited participation and open access via the Web. In addition to traditional course materials, such as filmed lectures, readings, and problem sets, many MOOCs provide interactive courses with user forums or social media discussions to support community interactions among students, professors, and teaching assistants (TAs), as well as immediate feedback to quick quizzes and assignments. MOOCs are a widely researched development in distance education, first introduced in 2008, that emerged as a popular mode of learning in 2012, a year called the "Year of the MOOC". Early MOOCs (cMOOCs: Connectivist MOOCs) often emphasized open-access features, such as open licensing of content, structure and learning goals, to promote the reuse and remixing of resources. Some later MOOCs (xMOOCs: extended MOOCs) use closed licenses for their course materials while maintaining free access for students. ...
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Organisational Mining
An organization or organisation (Commonwealth English; see spelling differences), is an entity—such as a company, an institution, or an association—comprising one or more people and having a particular purpose. The word is derived from the Greek word ''organon'', which means tool or instrument, musical instrument, and organ. Types There are a variety of legal types of organizations, including corporations, governments, non-governmental organizations, political organizations, international organizations, armed forces, charities, not-for-profit corporations, partnerships, cooperatives, and educational institutions, etc. A hybrid organization is a body that operates in both the public sector and the private sector simultaneously, fulfilling public duties and developing commercial market activities. A voluntary association is an organization consisting of volunteers. Such organizations may be able to operate without legal formalities, depending on jurisdiction, includ ...
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Performance Analysis In Process Mining
A performance is an act of staging or presenting a play, concert, or other form of entertainment. It is also defined as the action or process of carrying out or accomplishing an action, task, or function. Management science In the work place, job performance is the hypothesized conception or requirements of a role. There are two types of job performances: contextual and task. Task performance is dependent on cognitive ability, while contextual performance is dependent on personality. Task performance relates to behavioral roles that are recognized in job descriptions and remuneration systems. They are directly related to organizational performance, whereas contextual performances are value-based and add additional behavioral roles that are not recognized in job descriptions and covered by compensation; these are extra roles that are indirectly related to organizational performance. Citizenship performance, like contextual performance, relates to a set of individual activity/co ...
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Token-based Replay
Token-based replay technique is a conformance checking algorithm that checks how well a process conforms with its model by replaying each trace on the model (in Petri net, Petri net notation ). Using the four counters ''produced tokens, consumed tokens, missing tokens, and remaining tokens,'' it records the situations where a transition is forced to fire and the remaining tokens after the replay ends. Based on the count at each counter, we can compute the ''fitness value'' between the trace and the model. The algorithm The token-replay technique uses four counters to keep track of a trace during the replaying: * : Produced tokens * : Consumed tokens * : Missing tokens (consumed while not there) * : Remaining tokens (produced but not consumed) Invariants: * At any time: p+m \ge c \ge m * At the end: r = p + m - c At the beginning, a token is produced for the source place (p = 1) and at the end, a token is consumed from the sink place (c' = c + 1). When the replay ends, th ...
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Conformance Checking
Business process conformance checking (a.k.a. conformance checking for short) is a family of process mining techniques to compare a process model with an event log of the same process. It is used to check if the actual execution of a business process, as recorded in the event log, conforms to the model and vice versa. For instance, there may be a process model indicating that purchase orders of more than one million euros require two checks. Analysis of the event log will show whether this rule is followed or not. Another example is the checking of the so-called “ four-eyes” principle stating that particular activities should not be executed by one and the same person. By scanning the event log using a model specifying these requirements, one can discover potential cases of fraud. Hence, conformance checking may be used to detect, locate and explain deviations, and to measure the severity of these deviations. Overview Conformance checking techniques take as input a process mo ...
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