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Long-distance Operator
In telephony, the long-distance operator is a telephone operator available to assist with making long distance telephone calls (or ''toll calls'' in British English), answering billing questions, making collect calls and other functions. See also * International operator services International operator services (IOS) allow travelers to place an international call using a live telephone operator who speaks their language and accepts all forms of payment for connecting the call from anywhere in the world, to anywhere in the ... Telephony {{telephony-stub ...
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Telephone
A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into electronic signals that are transmitted via cables and other communication channels to another telephone which reproduces the sound to the receiving user. The term is derived from el, τῆλε (''tēle'', ''far'') and φωνή (''phōnē'', ''voice''), together meaning ''distant voice''. A common short form of the term is ''phone'', which came into use early in the telephone's history. In 1876, Alexander Graham Bell was the first to be granted a United States patent for a device that produced clearly intelligible replication of the human voice at a second device. This instrument was further developed by many others, and became rapidly indispensable in business, government, and in households. The essential elements of a telephone are ...
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Switchboard Operator
In the early days of telephony, companies used manual telephone switchboards, and switchboard operators connected calls by inserting a pair of phone plugs into the appropriate jacks. They were gradually phased out and replaced by automated systems, first those allowing direct dialing within a local area, then for long-distance and international direct dialing. Description A typical telephone switchboard has a vertical panel containing an array of jacks with a desk in front. The desk has a row of switches and two rows of plugs attached to cables that retract into the desk when not in use. Each pair of plugs was part of a cord circuit with a switch associated that let the operator participate in the call or ring the circuit for an incoming call. Each jack had a light above it that lit when the customer's telephone receiver was lifted (the earliest systems required the customer to hand-crank a magneto to alert the central office and, later, to "ring off" the completed call). Lin ...
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Operator Assistance
Operator assistance refers to a telephone call in which the calling party requires an operator to provide some form of assistance in completing the call. This may include telephone calls made from pay phones, calls placed station-to-station, person-to-person, collect, third number calls, calls billed to a credit card, and certain international calls which cannot be dialed directly. The telephone operator may also be able to assist with determining what kind of technical difficulties are occurring on a phone line, to verify whether a line is busy (Busy Line Verification, or BLV), or left off the hook, and break in on a phone line to request for the caller to clear the line for an incoming call ( Busy Line Interruption, or BLI). The latter service is often utilized by emergency police. In addition, operators are often a first point of contact for the elderly wanting information on the current date and time. Before the advent of emergency telephone numbers, operators identifie ...
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Long-distance Calling
In telecommunications, a long-distance call (U.S.) or trunk call (also known as a toll call in the U.K. ) is a telephone call made to a location outside a defined local calling area. Long-distance calls are typically charged a higher billing rate than local calls. The term is not necessarily synonymous with placing calls to another telephone area code. Long-distance calls are classified into two categories: national or domestic calls which connect two points within the same country, and international calls which connect two points in different countries. Within the United States there is a further division into long-distance calls within a single state (intrastate) and interstate calls, which are subject to different regulations (counter-intuitively, calls within states are usually more expensive than interstate calls). Not all interstate calls are long-distance calls. Since 1984 there has also been a distinction between intra-local access and transport area (LATA) calls and those ...
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British English
British English (BrE, en-GB, or BE) is, according to Lexico, Oxford Dictionaries, "English language, English as used in Great Britain, as distinct from that used elsewhere". More narrowly, it can refer specifically to the English language in England, or, more broadly, to the collective dialects of English throughout the British Isles taken as a single umbrella variety, for instance additionally incorporating Scottish English, Welsh English, and Ulster English, Northern Irish English. Tom McArthur (linguist), Tom McArthur in the ''Oxford Guide to World English'' acknowledges that British English shares "all the ambiguities and tensions [with] the word 'British people, British' and as a result can be used and interpreted in two ways, more broadly or more narrowly, within a range of blurring and ambiguity". Variations exist in formal (both written and spoken) English in the United Kingdom. For example, the adjective ''wee'' is almost exclusively used in parts of Scotland, North E ...
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Collect Call
A collect call in Canada and the United States, known as a reverse charge call in other parts of the English-speaking world, is a telephone call in which the calling party wants to place a call at the called party's expense. In the past, collect calls were only possible as an operator-assisted call, but with the introduction of computer-based telephone dialing equipment, it is now possible to place a collect call without using an operator, which is called automated operator services (AOS) as opposed to Home Country Direct (HCD). (Automated reverse charge dialing eliminates a service that could be provided, at a higher fee, only on operator-assisted connections: the person-to-person call, in which there is no charge unless a designated person is available.) While Mother's Day has the highest number of phone calls, the most collect calls are made on Father's Day. Services Australia Several companies previously provided reverse call services in Australia, including 1800MUMDAD ...
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International Operator Services
International operator services (IOS) allow travelers to place an international call using a live telephone operator who speaks their language and accepts all forms of payment for connecting the call from anywhere in the world, to anywhere in the world. This specialty form of operator services uses collect call billing as well as credit card billing to allow callers to place calls without a calling card ''Calling Card'' is the sixth studio album and eighth album overall by Irish singer/guitarist Rory Gallagher. A 1976 release, it was his second of four albums released on Chrysalis Records in the 1970s. Deep Purple/Rainbow bass guitarist Roger ... or without the correct change for the pay telephone. See also * Long-distance operator International telecommunications Telephone services {{telephony-stub ...
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