Workplace Listening

	Workplace Listening Workplace listening is a type of active listening that is generally employed in a professional environment. Listening skills are imperative for career success, organizational effectiveness, and worker satisfaction. Workplace listening includes understanding the listening process (i.e. perception, interpretation, evaluation, and action) and its barriers that hamper the flow of that process. Like other skills, there are specific techniques for improving workplace listening effectiveness. Moreover, it is imperative to become aware of the role of nonverbal communication Nonverbal communication (NVC) is the transmission of messages or signals through a nonverbal platform such as eye contact, facial expressions, gestures, Posture (psychology), posture, and body language. It includes the use of social cues, kinesi ... in communicating in the workplace, as understanding messages wholly entails more than simple verbal messages. See also * * * * * References * Anderson. P.A. (2008) ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu]
	Active Listening Active listening is the practice of preparing to listen, observing what verbal and non-verbal messages are being sent, and then providing appropriate feedback for the sake of showing attentiveness to the message being presented. This form of listening conveys a mutual understanding between speaker and listener. Speakers receive confirmation their point is coming across and listeners absorb more content and understanding by being engaged. The overall goal of active listening is to eliminate any misunderstandings and establish clear communication of thoughts and ideas between the speaker and listener. It may also be referred to as Reflective Listening. Active listening was introduced by Carl Rogers and Richard Farson. History Carl Rogers and Richard Farson coined the term "active listening" in 1957 in a paper of the same title (reprinted in 1987 in the volume ''Communicating in Business Today''). Practicing active listening also emphasized Rogers' (1980) concept of three facilitat ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu]
	Organizational Effectiveness Organizational effectiveness is a concept organizations use to gauge how Effectiveness, effective they are at reaching intended outcome (probability), outcomes. Organizational effectiveness embodies the degree to which firms achieve the goals they have decided upon, a question that draws on several different factors. Among those are talent management, leadership development, organization design and structure, design of measurements and scorecards, implementation of change and transformation, deploying smart processes and smart technology to manage the firms' human capital and the formulation of the broader Human Resources agenda. Economic Models of Organizational Effectiveness In economics, organization effectiveness is defined in terms of profitability. For managers to optimize the profitability of their organization, they must avoid problems arising from high employee turnover and absenteeism. As the market for competent employees is subject to supply and demand pressures, firm ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu]
picture info	Nonverbal Communication Nonverbal communication (NVC) is the transmission of messages or signals through a nonverbal platform such as eye contact, facial expressions, gestures, Posture (psychology), posture, and body language. It includes the use of social cues, kinesics, distance (proxemics) and physical environments/appearance, of voice (paralanguage) and of touch (Haptic communication, haptics). A signal has three different parts to it, including the basic signal, what the signal is trying to convey, and how it is interpreted. These signals that are transmitted to the receiver depend highly on the knowledge and empathy that this individual has. It can also include the use of time (chronemics) and eye contact and the actions of looking while talking and listening, frequency of glances, patterns of fixation, pupil dilation, and blink rate (oculesics). The study of nonverbal communication started in 1872 with the publication of ''The Expression of the Emotions in Man and Animals'' by Charles Darwin. Dar ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu]
	Counseling Counseling is the professional guidance of the individual by utilizing psychological methods especially in collecting case history data, using various techniques of the personal interview, and testing interests and aptitudes. This is a list of counseling topics. Therapeutic modalities * Academic advising * Art therapy/dance therapy/drama therapy/music therapy * Brief psychotherapy * Career counseling * Christian counseling * Co-counseling * Connectionism * Consultant (medicine) * Counseling psychology * Couples therapy * Credit counseling * Crisis hotline * Disciplinary counseling * Ecological counseling * Emotionally focused therapy * Existential counseling * Exit counseling * Family therapy * Genetic counseling * Grief counseling * Intervention (counseling), Intervention * Licensed professional counselor * Mental health care navigator * Mental health counselor * Narrative therapy * Navy counselor * Nouthetic counseling * Online counseling * Pastoral counseling * Person-center ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu]
	Behavioural Sciences Behavioral sciences explore the cognitive processes within organisms and the behavioral interactions between organisms in the natural world. It involves the systematic analysis and investigation of human and animal behavior through naturalistic observation, controlled scientific experimentation and mathematical modeling. It attempts to accomplish legitimate, objective conclusions through rigorous formulations and observation.Klemke, E. D., Hollinger, R., and Kline, A. D., (1980), Introduction to the book in 'Introductory Readings in the Philosophy of Science': Buffalo, New York, Prometheus Books p 11-12 Examples of behavioral sciences include psychology, psychobiology, anthropology, economics, and cognitive science. Generally, behavioral science primarily has shown how human action often seeks to generalize about human behavior as it relates to society and its impact on society as a whole. Categories Behavioral sciences include two broad categories: neural ''Information sciences ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu]