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Voxeo
Voxeo Corporation was a technology company that specialized in providing development platforms for unified customer experience (self-service) and unified communications (real time communications) applications. Voxeo was headquartered in Orlando, Florida with main offices in Cologne, Germany; Beijing, China; London, UK and San Francisco, US. Customers have developed a wide range of applications on Voxeo's platform, ranging from traditional customer service IVR systems to conferencing systems to outbound notification systems. As of September 2011, the company reported that over 220,000 developers have joined Voxeo's developer programs. In 2013, Voxeo was acquired by Aspect Software.Aspect Software Announces Completion of Acquisition of Voxeo
- July 2 ...
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VoiceObjects
VoiceObjects is a company that produces VoiceXML-based self-service phone portals which personalize each caller's experience and provide mobile access that integrates speech recognition, touch-tone response, texting and mobile web. In December 2008VoiceObjects was acquiredby Voxeo Corporation. The VoiceObjects products are since then part of the Voxeo portfolio and the VoiceObjects office and staff are now operating as Voxeo Germany. End of July 201Aspect Software has acquired Voxeoto strengthen Aspect's IVR and multichannel self-service offerings. History VoiceObjects was founded in 2001 bKarl-Heinz Landand a team of six co-foundersGeorg ArensMichael CodiniJörg Schulz
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Aspect Software
Alvaria, Inc. formerly Aspect Software, is an American multinational software company that sells call center and customer experience(CX) software technology to large enterprises. The company is headquartered in Westford, Massachusetts. In 2021, Aspect purchased Noble Systems Corporation; the resultant organization was officially announced in September 2021 as Alvaria, Inc. Alvaria has offices in Africa, Asia, Oceania, Europe, North America, and South America. History Aspect was founded under the name Aspect Communications in 1973, when its software powered the first call center flight booking system with an intelligent Automatic Call Distributor. In 2005, Aspect Communications was acquired by Concerto Software for $1 billion, with the new entity called Aspect Software. Concerto was created in 2002 when Davox Corporation acquired CELLIT and renamed itself Concerto Software, Inc. In 2006, Aspect borrowed $1.16 billion to finance its international expansion. In 2006, Aspec ...
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CCXML
Call Control eXtensible Markup Language (CCXML) is an XML standard designed to provide asynchronous event-based telephony support to VoiceXML. Its current status is a W3C recommendation, adopted May 10, 2011. Whereas VoiceXML is designed to provide a Voice User Interface to a voice browser, CCXML is designed to inform the voice browser how to handle the telephony control of the voice channel. The two XML applications are wholly separate and are not required by each other to be implemented - however, they have been designed with interoperability in mind Status and Future *CCXML 1.0 has reached the status of a Proposed Recommendation. The transition from Candidate Recommendation to Proposed Recommendation took 1 year, while the transition from Last Call Working Draft to Candidate Recommendation took just over 3 years. *As CCXML uses extensively the concepts of events and transitions, it is expected that the state machines used in the next CCXML 2.0 version will take advantage of ...
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Telecommunication
Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice, but with a similar scale of expediency; thus, slow systems (such as postal mail) are excluded from the field. The transmission media in telecommunication have evolved through numerous stages of technology, from beacons and other visual signals (such as smoke signals, semaphore telegraphs, signal flags, and optical heliographs), to electrical cable and electromagnetic radiation, including light. Such transmission paths are often divided into communication channels, which afford the advantages of multiplexing multiple concurrent communication sessions. ''Telecommunication'' is often used in its plural form. Other examples of pre-modern long-distance communication included audio messages, such as coded drumb ...
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Ruby (programming Language)
Ruby is an interpreted, high-level, general-purpose programming language which supports multiple programming paradigms. It was designed with an emphasis on programming productivity and simplicity. In Ruby, everything is an object, including primitive data types. It was developed in the mid-1990s by Yukihiro "Matz" Matsumoto in Japan. Ruby is dynamically typed and uses garbage collection and just-in-time compilation. It supports multiple programming paradigms, including procedural, object-oriented, and functional programming. According to the creator, Ruby was influenced by Perl, Smalltalk, Eiffel, Ada, BASIC, Java and Lisp. History Early concept Matsumoto has said that Ruby was conceived in 1993. In a 1999 post to the ''ruby-talk'' mailing list, he describes some of his early ideas about the language: Matsumoto describes the design of Ruby as being like a simple Lisp language at its core, with an object system like that of Smalltalk, blocks inspired by higher-o ...
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Companies Based In Orlando, Florida
A company, abbreviated as co., is a legal entity representing an association of people, whether natural, legal or a mixture of both, with a specific objective. Company members share a common purpose and unite to achieve specific, declared goals. Companies take various forms, such as: * voluntary associations, which may include nonprofit organizations * business entities, whose aim is generating profit * financial entities and banks * programs or educational institutions A company can be created as a legal person so that the company itself has limited liability as members perform or fail to discharge their duty according to the publicly declared incorporation, or published policy. When a company closes, it may need to be liquidated to avoid further legal obligations. Companies may associate and collectively register themselves as new companies; the resulting entities are often known as corporate groups. Meanings and definitions A company can be defined as an "artificial per ...
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Telecommunications Companies Established In 1999
Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice, but with a similar scale of expediency; thus, slow systems (such as postal mail) are excluded from the field. The transmission media in telecommunication have evolved through numerous stages of technology, from beacons and other visual signals (such as smoke signals, semaphore telegraphs, signal flags, and optical heliographs), to electrical cable and electromagnetic radiation, including light. Such transmission paths are often divided into communication channels, which afford the advantages of multiplexing multiple concurrent communication sessions. ''Telecommunication'' is often used in its plural form. Other examples of pre-modern long-distance communication included audio messages, such as coded drumbea ...
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Telecommunications Companies Of The United States
Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice, but with a similar scale of expediency; thus, slow systems (such as postal mail) are excluded from the field. The transmission media in telecommunication have evolved through numerous stages of technology, from beacons and other visual signals (such as smoke signals, semaphore telegraphs, signal flags, and optical heliographs), to electrical cable and electromagnetic radiation, including light. Such transmission paths are often divided into communication channels, which afford the advantages of multiplexing multiple concurrent communication sessions. ''Telecommunication'' is often used in its plural form. Other examples of pre-modern long-distance communication included audio messages, such as coded drumb ...
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Telemarketing
Telemarketing (sometimes known as inside sales, or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products or services, either over the phone or through a subsequent face to face or web conferencing appointment scheduled during the call. Telemarketing can also include recorded sales pitches programmed to be played over the phone via automatic dialing. Telemarketing is defined as contacting, qualifying, and canvassing prospective customers using telecommunications devices such as telephone, fax, and internet. It does not include direct mail marketing. History The term ''telemarketing'' was first used extensively in the late 1970s to describe Bell System communications which related to new uses for the outbound WATS and inbound Toll-free services. Telephonists The rise of telemarketing can be traced back to the 19th century telephonists, or switchboard operators. Trans-cultural hiring of switchboar ...
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Speech Recognition
Speech recognition is an interdisciplinary subfield of computer science and computational linguistics that develops methodologies and technologies that enable the recognition and translation of spoken language into text by computers with the main benefit of searchability. It is also known as automatic speech recognition (ASR), computer speech recognition or speech to text (STT). It incorporates knowledge and research in the computer science, linguistics and computer engineering fields. The reverse process is speech synthesis. Some speech recognition systems require "training" (also called "enrollment") where an individual speaker reads text or isolated vocabulary into the system. The system analyzes the person's specific voice and uses it to fine-tune the recognition of that person's speech, resulting in increased accuracy. Systems that do not use training are called "speaker-independent" systems. Systems that use training are called "speaker dependent". Speech recognition ...
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List Of Speech Recognition Software
Speech recognition software is available for many computing platforms, operating systems, use models, and software licenses. Here is a listing of such, grouped in various useful ways. Acoustic models and speech corpus (compilation) The following list presents notable speech recognition software engines with a brief synopsis of characteristics. Macintosh Cross-platform web apps based on Chrome The following list presents notable speech recognition software that operate in a Chrome browser as web apps. They make use of HTML5 Web-Speech-API. Mobile devices and smartphones Many mobile phone handsets, including feature phones and smartphones such as iPhones and BlackBerrys, have basic dial-by-voice features built in. Many third-party apps have implemented natural-language speech recognition support, including: Windows Windows built-in speech recognition The Windows Speech Recognition version 8.0 by Microsoft comes built into Windows Vista, Windows 7, Windows 8 and Windows 10. ...
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Session Initiation Protocol
The Session Initiation Protocol (SIP) is a signaling protocol used for initiating, maintaining, and terminating communication sessions that include voice, video and messaging applications. SIP is used in Internet telephony, in private IP telephone systems, as well as mobile phone calling over LTE (VoLTE). The protocol defines the specific format of messages exchanged and the sequence of communications for cooperation of the participants. SIP is a text-based protocol, incorporating many elements of the Hypertext Transfer Protocol (HTTP) and the Simple Mail Transfer Protocol (SMTP). A call established with SIP may consist of multiple media streams, but no separate streams are required for applications, such as text messaging, that exchange data as payload in the SIP message. SIP works in conjunction with several other protocols that specify and carry the session media. Most commonly, media type and parameter negotiation and media setup are performed with the Session Description ...
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