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Value Stream
A value stream is the set of actions that take place to add value to a customer from the initial request through realization of value by the customer. The value stream begins with the initial concept, moves through various stages of development and on through delivery and support. A value stream always begins and ends with a customer. Value streams are artifacts within business architecture that allow a business to specify the value proposition derived by an external (e.g., customer) or internal stakeholder from an organization. A value stream depicts the stakeholders initiating and involved in the value stream, the stages that create specific value items, and the value proposition derived from the value stream. The value stream is depicted as an end-to-end collection of value-adding activities that create an overall result for a customer, stakeholder, or end-user. In modeling terms, those value-adding activities are represented by value stream stages, each of which creates and ad ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Business Architecture
In the business sector, business architecture is a discipline that "represents holistic Holism () is the idea that various systems (e.g. physical, biological, social) should be viewed as wholes, not merely as a collection of parts. The term "holism" was coined by Jan Smuts in his 1926 book ''Holism and Evolution''."holism, n." OED Onl ..., multidimensional business views of: capabilities, end‐to‐end value delivery, information, and organizational structure; and the relationships among these business views and Business Strategy, strategies, products, policies, initiatives, and Stakeholder (corporate), stakeholders." In application, business architecture provides a bridge between an enterprise business model and business, enterprise strategy on one side, and the business functionality of the Business, enterprise on the other side. It often enables the wikiversity:Strategy to Execution, Strategy to Execution methodology. People who develop and maintain business architecture ar ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Value Proposition
In marketing, a company’s value proposition is the full mix of benefits or economic value which it promises to deliver to the current and future customers (i.e., a market segment) who will buy their products and/or services. It is part of a company's overall marketing strategy which differentiates its brand and fully positions it in the market. A value proposition can apply to an entire organization, or parts thereof, or customer accounts, or products or services. A value proposition can be written as a business or marketing statement (called a "positioning statement") which summarizes why a consumer should buy a product or use a service. A compellingly worded positioning statement has the potential to convince a prospective consumer that a particular product or service the company offers will add more value or better solve a problem (i.e. the "pain-point") for them than other similar offerings will, thus turning them into a paying client. The positioning statement usually co ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Customer Experience
Customer experience (CX) is a totality of cognitive, affective, sensory, and behavioral consumer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. Pine and Gilmore described the experience economy as the next level after commodities, goods, and services with memorable events as the final business product. Four realms of experience include esthetic, escapist, entertainment, and educational components. Different dimensions of customer experience include senses, emotions, feelings, perceptions, cognitive evaluations, involvement, memories, as well as spiritual components, and behavioral intentions. The pre-consumption anticipation experience can be described as the amount of pleasure or displeasure received from savoring future events, while the remembered experience is related to a recollection of memories about previous events and experiences of a product or service. Definitions Forbes describes the customer exp ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Agile Software Development
In software development, agile (sometimes written Agile) practices include requirements discovery and solutions improvement through the collaborative effort of self-organizing and cross-functional teams with their customer(s)/ end user(s), adaptive planning, evolutionary development, early delivery, continual improvement, and flexible responses to changes in requirements, capacity, and understanding of the problems to be solved. Popularized in the 2001 ''Manifesto for Agile Software Development'', these values and principles were derived from and underpin a broad range of software development frameworks, including Scrum and Kanban. While there is much anecdotal evidence that adopting agile practices and values improves the effectiveness of software professionals, teams and organizations, the empirical evidence is mixed and hard to find. History Iterative and incremental software development methods can be traced back as early as 1957, Gerald M. Weinberg, as quoted in " ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Business Architecture
In the business sector, business architecture is a discipline that "represents holistic Holism () is the idea that various systems (e.g. physical, biological, social) should be viewed as wholes, not merely as a collection of parts. The term "holism" was coined by Jan Smuts in his 1926 book ''Holism and Evolution''."holism, n." OED Onl ..., multidimensional business views of: capabilities, end‐to‐end value delivery, information, and organizational structure; and the relationships among these business views and Business Strategy, strategies, products, policies, initiatives, and Stakeholder (corporate), stakeholders." In application, business architecture provides a bridge between an enterprise business model and business, enterprise strategy on one side, and the business functionality of the Business, enterprise on the other side. It often enables the wikiversity:Strategy to Execution, Strategy to Execution methodology. People who develop and maintain business architecture ar ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
DevOps
DevOps is a set of practices that combines software development (''Dev'') and IT operations (''Ops''). It aims to shorten the systems development life cycle and provide continuous delivery with high software quality. DevOps is complementary to agile software development; several DevOps aspects came from the ''agile'' way of working. Definition Other than it being a cross-functional combination (and a portmanteau) of the terms and concepts for "development" and "operations", academics and practitioners have not developed a universal definition for the term "DevOps". Most often, DevOps is characterized by key principles: shared ownership, workflow automation, and rapid feedback. From an academic perspective, Len Bass, Ingo Weber, and Liming Zhu—three computer science researchers from the CSIRO and the Software Engineering Institute—suggested defining DevOps as "a set of practices intended to reduce the time between committing a change to a system and the change being placed i ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Value-stream Mapping
Value-stream mapping, also known as "material- and information-flow mapping", is a lean-management method for analyzing the current state and designing a future state for the series of events that take a product or service from the beginning of the specific process until it reaches the customer. A value stream map is a visual tool that displays all critical steps in a specific process and easily quantifies the time and volume taken at each stage. Value stream maps show the flow of both materials and information as they progress through the process. Whereas a value stream map represents a core business process that adds value to a material product, a value chain diagram shows an overview of all activities within a company. Other business activities may be represented in "value stream diagrams" and/or other kinds of diagram that represent business processes that create and use business data. Purpose The purpose of value-stream mapping is to identify and remove or reduce "waste" ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
