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Teletraffic Theory
Teletraffic engineering, telecommunications traffic engineering, or just traffic engineering when in context, is the application of transportation traffic engineering theory to telecommunications. Teletraffic engineers use their knowledge of statistics including queuing theory, the nature of traffic, their practical models, their measurements and simulations to make predictions and to plan telecommunication networks such as a telephone network or the Internet. These tools and knowledge help provide reliable service at lower cost. The field was created by the work of A. K. Erlang for circuit-switched networks but is applicable to packet-switched networks, as they both exhibit Markovian properties, and can hence be modeled by e.g. a Poisson arrival process. The crucial observation in traffic engineering is that in large systems the law of large numbers can be used to make the aggregate properties of a system over a long period of time much more predictable than the behaviour of i ...
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Traffic Engineering (transportation)
Traffic engineering is a branch of civil engineering that uses engineering techniques to achieve the safe and efficient movement of people and goods on roadways. It focuses mainly on research for safe and efficient traffic flow, such as road geometry, sidewalks and crosswalks, cycling infrastructure, traffic signs, road surface markings and traffic lights. Traffic engineering deals with the functional part of transportation system, except the infrastructures provided. Traffic engineering is closely associated with other disciplines: *Transport engineering *Pavement engineering *Bicycle transportation engineering *Highway engineering *Transportation planning *Urban planning *Human factors engineering Typical traffic engineering projects involve designing traffic control device installations and modifications, including traffic signals, signs, and pavement markings. Examples of Engineering Plans include pole engineering analysis and Storm Water Prevention Programs (SWPP). However ...
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Network Performance
Network performance refers to measures of service quality of a network as seen by the customer. There are many different ways to measure the performance of a network, as each network is different in nature and design. Performance can also be modeled and simulated instead of measured; one example of this is using state transition diagrams to model queuing performance or to use a Network Simulator. Performance measures The following measures are often considered important: * Bandwidth commonly measured in bits/second is the maximum rate that information can be transferred * Throughput is the actual rate that information is transferred * Latency the delay between the sender and the receiver decoding it, this is mainly a function of the signals travel time, and processing time at any nodes the information traverses * Jitter variation in packet delay at the receiver of the information * Error rate the number of corrupted bits expressed as a percentage or fraction of the total sent Ban ...
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Tariffing
A telecommunications tariff is an open contract between a telecommunications service provider and the public, filed with a regulating body such as state and municipal Public Utilities Commissions and federal entities such as the Federal Communications Commission (FCC). Such tariffs outline the terms and conditions of providing telecommunications service to the public including rates, fees, and charges. Reasons for tariffs At a minimum, tariffs imposed must cover the cost of providing the service to the consumer. The consumer may be the final user or an intermediary such as a service provider. If a telecommunications operator cannot recover its costs, it will make a loss and the company will go bankrupt. Tariffs must also be used to cover maintenance, additional research and other indirect costs associated with providing the service. However, telecommunications service providers must be careful not to over-price each service, as prices have a direct influence on demand for that s ...
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Network Design
Network planning and design is an iterative process, encompassing topological design, network-synthesis, and network-realization, and is aimed at ensuring that a new telecommunications network or service meets the needs of the subscriber and operator.Penttinen A., ''Chapter 10 – Network Planning and Dimensioning, Lecture Notes: S-38.145 - Introduction to Teletraffic Theory'', Helsinki University of Technology, Fall 1999. The process can be tailored according to each new network or service.Farr R.E., ''Telecommunications Traffic, Tariffs and Costs – An Introduction For Managers'', Peter Peregrinus Ltd, 1988. A network planning methodology A traditional network planning methodology in the context of business decisions involves five layers of planning, namely: * need assessment and resource assessment * short-term network planning * IT resource * long-term and medium-term network planning * operations and maintenance. Each of these layers incorporates plans for different t ...
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Telecommunications Forecasting
All telecommunications service providers perform forecasting calculations to assist them in planning their networks.Farr R.E., Telecommunications Traffic, Tariffs and Costs – An Introduction For Managers, Peter Peregrinus, 1988. Accurate forecasting helps operators to make key investment decisions relating to product development and introduction, advertising, pricing etc., well in advance of product launch, which helps to ensure that the company will make a profit on a new venture and that capital is invested wisely.Kennedy I. G., Forecasting, School of Electrical and Information Engineering, University of the Witwatersrand, 2003. Why is forecasting used? Forecasting can be conducted for many purposes, so it is important that the reason for performing the calculation is clearly defined and understood. Some common reasons for forecasting include: *Planning and Budgeting – Using forecast data can help network planners decide how much equipment to purchase and where to place it t ...
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Long-tail Traffic
A long-tailed or heavy-tailed probability distribution is one that assigns relatively high probabilities to regions far from the mean or median. A more formal mathematical definition is given below. In the context of teletraffic engineering a number of quantities of interest have been shown to have a long-tailed distribution. For example, if we consider the sizes of files transferred from a web-server, then, to a good degree of accuracy, the distribution is heavy-tailed, that is, there are a large number of small files transferred but, crucially, the number of very large files transferred remains a major component of the volume downloaded. Many processes are technically long-range dependent but not self-similar. The differences between these two phenomena are subtle. Heavy-tailed refers to a probability distribution, and long-range dependent refers to a property of a time series and so these should be used with care and a distinction should be made. The terms are distinct although s ...
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Broadband Networks
The ideal telecommunication network has the following characteristics: broadband, ''multi-media'', ''multi-point'', ''multi-rate'' and economical implementation for a diversity of services (multi-services). The Broadband Integrated Services Digital Network (B-ISDN) was planned to provide these characteristics. Asynchronous Transfer Mode (ATM) was promoted as a target technology for meeting these requirements. Communication services Personal computing facilitated easy access, manipulation, storage, and exchange of information, and required reliable data transmission. Communicating documents by images and the use of high-resolution graphics terminals provided a more natural and informative mode of human interaction than do voice and data alone. Video teleconferencing enhances group interaction at a distance. High-definition entertainment video improves the quality of pictures, but requires much higher transmission rates. These new data transmission requirements may require new tra ...
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Call Center
A call centre ( Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or information enquiries from consumers. Outbound call centres are usually operated for sales purposes such as telemarketing, for solicitation of charitable or political donations, debt collection, market research, emergency notifications, and urgent/critical needs blood banks. A contact centre is a further extension to call centres telephony based capabilities, administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and email. A call center was previously seen to be an open workspace for call center agents, with workstations that include a computer and d ...
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Time-division Multiplexing
Time-division multiplexing (TDM) is a method of transmitting and receiving independent signals over a common signal path by means of synchronized switches at each end of the transmission line so that each signal appears on the line only a fraction of time in an alternating pattern. This method transmits two or more digital signals or analog signals over a common channel. It can be used when the bit rate of the transmission medium exceeds that of the signal to be transmitted. This form of signal multiplexing was developed in telecommunications for telegraphy systems in the late 19th century, but found its most common application in digital telephony in the second half of the 20th century. History Time-division multiplexing was first developed for applications in telegraphy to route multiple transmissions simultaneously over a single transmission line. In the 1870s, Émile Baudot developed a time-multiplexing system of multiple Hughes telegraph machines. In 1944, the Britis ...
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Signalling System No
In signal processing, a signal is a function that conveys information about a phenomenon. Any quantity that can vary over space or time can be used as a signal to share messages between observers. The ''IEEE Transactions on Signal Processing'' includes audio signal, audio, video, speech, image, sonar, and radar as examples of signal. A signal may also be defined as observable change in a quantity over space or time (a time series), even if it does not carry information. In nature, signals can be actions done by an organism to alert other organisms, ranging from the release of plant chemicals to warn nearby plants of a predator, to sounds or motions made by animals to alert other animals of food. Signaling occurs in all organisms even at cellular levels, with cell signaling. Signaling theory, in evolutionary biology, proposes that a substantial driver for evolution is the ability of animals to communicate with each other by developing ways of signaling. In human engineering, si ...
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Routing In The PSTN
Routing in the PSTN is the process of forwarding telephone calls between the constituent telephone networks that comprise the public switched telephone network (PSTN). Telephone calls are routed across a network of potentially many switching systems, often owned by different telephone carriers. Switching systems are connected with trunks. Each switch may have many neighbors. Neighboring switches owned by different operators are connected at interconnect points. The PSTN is a network that uses destination routing to direct calls from origin to the recipient. It is not a full mesh network with the nodes of every operator directly connected to those of every other, which would be impractical and inefficient. Therefore, calls may be routed through intermediate operator networks before they reach their final destination. Efficient least-cost routing is an important procedure in PSTN routing. Call routing Each time a call is placed for routing, the destination number (a ...
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Limited Availability
When customers of a public switched telephone network make telephone calls, they utilize a telecommunications network called a switched-circuit network. In a switched-circuit network, devices known as switches are used to connect the calling party to the called party. Each switch has a number of inlets and outlets, and by connecting a specific inlet to the correct outlet, each switch helps to complete an end-to-end circuit between users. This method is used in, for example graded multiple banks of selectors.Inherent Load Balancing
Bell System Technical Journal, Jan 1970, pp 135-165 In a modern network,