Reference Scenarios
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Reference Scenarios
A reference scenario is an imagined situation where a library patron brings a question to a librarian and there is then a conversation, called in the field a reference interview, where the librarian works to help the patron find the information they want. These scenarios are used in training future librarians how to help patrons. Basically, a scenario is as short as a couple of sentences, including a question and a situation that underlies that question. A great deal of reference teaching puts students to researching the answers to made-up questions. This focuses the student on learning about the reference sources at hand by using them to answer those questions. Scenarios are something different. They focus the student on the interaction with patrons. In class practice sessions, one student can be the patron and the other the librarian, as long as the one practicing as the librarian doesn't know the whole scenario in advance. Scenarios are valued because often the question as ...
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Library
A library is a collection of materials, books or media that are accessible for use and not just for display purposes. A library provides physical (hard copies) or digital access (soft copies) materials, and may be a physical location or a virtual space, or both. A library's collection can include printed materials and other physical resources in many formats such as DVD, CD and cassette as well as access to information, music or other content held on bibliographic databases. A library, which may vary widely in size, may be organized for use and maintained by a public body such as a government; an institution such as a school or museum; a corporation; or a private individual. In addition to providing materials, libraries also provide the services of librarians who are trained and experts at finding, selecting, circulating and organizing information and at interpreting information needs, navigating and analyzing very large amounts of information with a variety of resources. Li ...
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Librarian
A librarian is a person who works professionally in a library providing access to information, and sometimes social or technical programming, or instruction on information literacy to users. The role of the librarian has changed much over time, with the past century in particular bringing many new media and technologies into play. From the earliest libraries in the ancient world to the modern information hub, there have been keepers and disseminators of the information held in data stores. Roles and responsibilities vary widely depending on the type of library, the specialty of the librarian, and the functions needed to maintain collections and make them available to its users. Education for librarianship has changed over time to reflect changing roles. History The ancient world The Sumerians were the first to train clerks to keep records of accounts. ''"Masters of the books"'' or "keepers of the tablets" were scribes or priests who were trained to handle the vast amount and c ...
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Reference Interview
A reference interview is a conversation between a librarian and a library user, usually at a reference desk, in which the librarian responds to the user's initial explanation of his or her information need by first attempting to clarify that need and then by directing the user to appropriate information resources. Definition Bopp & Smith (1995) defines the reference interview as the "conversation between a member of the library reference staff and a library user for the purpose of clarifying the user’s needs and aiding the user in meeting those needs". According to ODLIS, the reference interview is "the interpersonal communication that occurs between a reference librarian and a library user to determine the person's specific information need(s), which may turn out to be different from the reference question as initially posed...A reference interview may occur in person, by telephone, or electronically (usually via e-mail) at the request of the user, but a well-trained reference l ...
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Reference Work
A reference work is a work, such as a paper, book or periodical (or their electronic equivalents), to which one can refer for information. The information is intended to be found quickly when needed. Such works are usually ''referred'' to for particular pieces of information, rather than read beginning to end. The writing style used in these works is informative; the authors avoid use of the first person, and emphasize facts. Indices are a common navigation feature in many types of reference works. Many reference works are compiled by a team of contributors whose work is coordinated by one or more editors, rather than by an individual author. Updated editions are usually published as needed, in some cases annually (''Whitaker's Almanack'', '' Who's Who''). Reference works include almanacs, atlases, bibliographies, biographical sources, catalogs such as library catalogs and art catalogs, concordances, dictionaries, directories such as business directories and telepho ...
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Library Reference Desk
The reference desk or information desk of a library is a public service counter where professional librarians provide library users with direction to library materials, advice on library collections and services, and expertise on multiple kinds of information from multiple sources. Purpose and usage Library users can consult the staff at the reference desk for help in finding information. Using a structured reference interview, the librarian works with the library user to clarify their needs and determine what information sources will fill them. To borrow a medical analogy, reference librarians diagnose and treat information deficiencies. The ultimate help provided may consist of reading material in the form of a book or journal article, instruction in the use of specific searchable information resources such as the library's online catalog or subscription bibliographic/fulltext databases, or simply factual information drawn from the library's print or online reference coll ...
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Reference
Reference is a relationship between objects in which one object designates, or acts as a means by which to connect to or link to, another object. The first object in this relation is said to ''refer to'' the second object. It is called a ''name'' for the second object. The second object, the one to which the first object refers, is called the ''referent'' of the first object. A name is usually a phrase or expression, or some other symbolic representation. Its referent may be anything – a material object, a person, an event, an activity, or an abstract concept. References can take on many forms, including: a thought, a sensory perception that is audible (onomatopoeia), visual (text), olfactory, or tactile, emotional state, relationship with other, spacetime coordinate, symbolic or alpha-numeric, a physical object or an energy projection. In some cases, methods are used that intentionally hide the reference from some observers, as in cryptography. References feature in many sph ...
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