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Publicly Available Telephone Services
Publicly Available Telephone Services (PATS) means a service available to the public for originating and receiving national and international calls and access to emergency services through a telephone number or numbers in a national or international telephone numbering plan, and may, where relevant, also include one or more of the following: * (a) operator assistance, * (b) directory assistance facilities, * (c) directories, * (d) pay telephones, * (e) service under special terms, * (f) specific facilities for end-users with a disability or with special social needs, and * (g) non-geographic services Resilience A plain old telephone service has high reliability and is unlikely to be affected by local power outages. More modern systems require battery back-up to guard against local power outages. The United Kingdom telephone regulator, Ofcom, has published a guidance note for telephone service providers: "Protecting access to emergency organisations when there is a power cut at t ...
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Telephone Number
A telephone number is a sequence of digits assigned to a landline telephone subscriber station connected to a telephone line or to a wireless electronic telephony device, such as a radio telephone or a mobile telephone, or to other devices for data transmission via the public switched telephone network (PSTN) or other public and private networks. A telephone number serves as an address for switching telephone calls using a system of destination code routing. Telephone numbers are entered or dialed by a calling party on the originating telephone set, which transmits the sequence of digits in the process of signaling to a telephone exchange. The exchange completes the call either to another locally connected subscriber or via the PSTN to the called party. Telephone numbers are assigned within the framework of a national or regional telephone numbering plan to subscribers by telephone service operators, which may be commercial entities, state-controlled administrations, or oth ...
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Telephone Numbering Plan
A telephone numbering plan is a type of numbering scheme used in telecommunication to assign telephone number A telephone number is a sequence of digits assigned to a landline telephone subscriber station connected to a telephone line or to a wireless electronic telephony device, such as a radio telephone or a mobile telephone, or to other devices f ...s to subscriber telephones or other telephony endpoints. Telephone numbers are the addresses of participants in a telephone network, reachable by a system of destination code routing. Telephone numbering plans are defined in each of the administrative regions of the public switched telephone network (PSTN) and in private telephone networks. For public numbering systems, geographic location typically plays a role in the sequence of numbers assigned to each telephone subscriber. Many numbering plan administrators subdivide their territory of service into geographic regions designated by a prefix, often called an area code or ...
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Operator Assistance
Operator assistance refers to a telephone call in which the calling party requires an operator to provide some form of assistance in completing the call. This may include telephone calls made from pay phones, calls placed station-to-station, person-to-person, collect, third number calls, calls billed to a credit card, and certain international calls which cannot be dialed directly. The telephone operator may also be able to assist with determining what kind of technical difficulties are occurring on a phone line, to verify whether a line is busy (Busy Line Verification, or BLV), or left off the hook, and break in on a phone line to request for the caller to clear the line for an incoming call ( Busy Line Interruption, or BLI). The latter service is often utilized by emergency police. In addition, operators are often a first point of contact for the elderly wanting information on the current date and time. Before the advent of emergency telephone numbers, operators identified and ...
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Directory Assistance
In telecommunications, directory assistance or directory inquiries is a phone service used to find out a specific telephone number and/or address of a residence, business, or government entity. Technology Directory assistance systems incorporate a wide range of automation to reduce the cost of human operators. Almost all systems use custom database software to locate listings quickly. Most directory assistance systems use automated readback systems to give out the phone number. This frees the directory assistance operator to move on to another caller as soon as the correct listing is located. Some systems have "store and forward" technology which records "city and state" the caller is requesting and then plays the city and state speech to the operator before they come online and then say "Residential or business listing?" or simply "What listing please?" Interactive voice response systems have been added to many directory assistance systems. These complex systems use speech reco ...
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Telephone Directory
A telephone directory, commonly called a telephone book, telephone address book, phonebook, or the white and yellow pages, is a listing of telephone subscribers in a geographical area or subscribers to services provided by the organization that publishes the directory. Its purpose is to allow the telephone number of a subscriber identified by name and address to be found. The advent of the Internet and smartphones in the 21st century greatly reduced the need for a paper phone book. Some communities, such as Seattle and San Francisco, sought to ban their unsolicited distribution as wasteful, unwanted and harmful to the environment.Yellow Pages ruling endangers SF ban
Heather Knight, ''

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Pay Telephone
A payphone (alternative spelling: pay phone) is typically a coin-operated public telephone, often located in a telephone booth or in high-traffic outdoor areas, with prepayment by inserting money (usually coins) or by billing a credit or debit card, or a telephone card. Prepaid calling cards also facilitate establishing a call by first calling the provided toll-free telephone number, entering the card account number and PIN, then the desired telephone number. An equipment usage fee may be charged as additional units, minutes or tariff fee to the collect/third-party, debit, credit, telephone or prepaid calling card when used at payphones. By agreement with the landlord, either the phone company pays rent for the location and keeps the revenue, or the landlord pays rent for the phone and shares the revenue. Before the ubiquity of mobile phones, payphones were often found in public places to contribute to the notion of universal access to basic communication services. In the late ...
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Non-geographic Telephone Numbers In The United Kingdom
A non-geographic number is a type of telephone number that is not linked to any specific locality. Such numbers are an alternative to the traditional 'landline' numbers that are assigned geographically using a system of location-specific area codes. Non-geographic numbers are used for various reasons, from providing flexible routing of incoming phone calls to generating revenue for paid-for services. Functionality Non-geographic numbers were introduced to offer services that were historically unavailable on standard landline phone numbers, particularly in terms of call routing and special charging arrangements. Advertised benefits of non-geographic numbers include: * Call Routing. Calls can be flexibly redirected to virtually any destination. For example, calls could be answered in different call centres depending on where the caller is located or the time of day. * Ease of Communication. Organisations covering multiple locations can advertise a single national phone number rath ...
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Plain Old Telephone Service
Plain old telephone service (POTS), or plain ordinary telephone system, is a retronym for voice-grade telephone service employing analog signal transmission over copper loops. POTS was the standard service offering from telephone companies from 1876 until 1988 in the United States when the Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) was introduced, followed by cellular telephone systems, and voice over IP (VoIP). POTS remains the basic form of residential and small business service connection to the telephone network in many parts of the world. The term reflects the technology that has been available since the introduction of the public telephone system in the late 19th century, in a form mostly unchanged despite the introduction of Touch-Tone dialing, electronic telephone exchanges and fiber-optic communication into the public switched telephone network (PSTN). Characteristics POTS is characterized by several aspects: *Bi-directional (full duplex) comm ...
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Power Outage
A power outage (also called a powercut, a power out, a power failure, a power blackout, a power loss, or a blackout) is the loss of the electrical power network supply to an end user. There are many causes of power failures in an electricity network. Examples of these causes include faults at power stations, damage to electric transmission lines, substations or other parts of the distribution system, a short circuit, cascading failure, fuse or circuit breaker operation. Power failures are particularly critical at sites where the environment and public safety are at risk. Institutions such as hospitals, sewage treatment plants, and mines will usually have backup power sources such as standby generators, which will automatically start up when electrical power is lost. Other critical systems, such as telecommunication, are also required to have emergency power. The battery room of a telephone exchange usually has arrays of lead–acid batteries for backup and also a socket ...
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Backup Battery
A backup battery provides power to a system when the primary source of power is unavailable. Backup batteries range from small single cells to retain clock time and date in computers, up to large battery room facilities that power uninterruptible power supply systems for large data centers. Small backup batteries may be primary cells; rechargeable backup batteries are kept charged by the prime power supply. Examples Aircraft emergency batteries Backup batteries in aircraft keep essential instruments and devices running in the event of an engine power failure. Each aircraft has enough power in the backup batteries to facilitate a safe landing. The batteries keeping navigation, ELUs (emergency lighting units), emergency pressure or oxygen systems running at altitude, and radio equipment operational. Larger aircraft have control surfaces that run on these backups as well. Aircraft batteries are either nickel-cadmium or valve-regulated lead acid type. The battery keeps all neces ...
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Ofcom
The Office of Communications, commonly known as Ofcom, is the government-approved regulatory and competition authority for the broadcasting, telecommunications and postal industries of the United Kingdom. Ofcom has wide-ranging powers across the television, radio, telecoms and postal sectors. It has a statutory duty to represent the interests of citizens and consumers by promoting competition and protecting the public from harmful or offensive material. Some of the main areas Ofcom presides over are licensing, research, codes and policies, complaints, competition and protecting the radio spectrum from abuse (e.g., pirate radio stations). The regulator was initially established by the Office of Communications Act 2002 and received its full authority from the Communications Act 2003. History On , the Queen's Speech to the UK Parliament announced the creation of Ofcom. The new body, which was to replace several existing authorities, was conceived as a "super-regulator" to ov ...
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Telephone Service Provider
A telephone company, also known as a telco, telephone service provider, or telecommunications operator, is a kind of communications service provider (CSP), more precisely a telecommunications service provider (TSP), that provides telecommunications services such as telephony and data communications access. Many telephone companies were at one time government agencies or privately owned but state-regulated monopoly, monopolies. The government agencies are often referred to, primarily in Europe, as PTTs (postal, telegraph and telephone services). Telephone companies are common carriers, and in the United States are also called local exchange carriers. With the advent of mobile telephony, telephone companies now include wireless carriers, or mobile network operators. Most telephone companies now also function as internet service providers (ISPs), and the distinction between a telephone company and an ISP may disappear completely over time, as the current trend for supplier converg ...
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