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Presentity
The term presentity is a combination of two words - " presence" and "entity". It basically refers to an entity that has presence information associated with it; information such as status, reachability, and willingness to communicate. Usage The term presentity is often used to refer to users who post and update their presence information through some kind of presence applications on their devices. In this case presence information describes availability and willingness of this user to communicate via set of communication services. For example, users of an instant messaging service (such as ICQ or MSN Messenger) are presentities and their presence information is their user status (online, offline, away, etc.). Presentity can also refer to a resource or role such as a conference room or help desk. A presentity can also refer to a group of users, for example a collection of customer service agents in a call center A call centre ( Commonwealth spelling) or call center (American ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Example Of Telecommunication Presence Information
Example may refer to: * '' exempli gratia'' (e.g.), usually read out in English as "for example" * .example, reserved as a domain name that may not be installed as a top-level domain of the Internet ** example.com, example.net, example.org, example.edu, second-level domain names reserved for use in documentation as examples * HMS ''Example'' (P165), an Archer-class patrol and training vessel of the Royal Navy Arts * '' The Example'', a 1634 play by James Shirley * ''The Example'' (comics), a 2009 graphic novel by Tom Taylor and Colin Wilson * Example (musician) Elliot John Gleave (born 20 June 1982), better known by his stage name Example, is an English musician, singer, songwriter, rapper and record producer. His name arose due to his initials being E.G., which is an abbreviation of the Latin phrase ..., the British dance musician Elliot John Gleave (born 1982) * ''Example'' (album), a 1995 album by American rock band For Squirrels See also * * Exemplar (disamb ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Presence (other)
Presence may refer to: Technology * Presence (sound recording), also known as room tone * Presence (amplification), used in four band equalisation * Presence (telepresence), the scientific and technological field * Immersion (virtual reality)#Presence in virtual reality environments * Presence information, indicating availability of people on a telecommunications network * Presence service, a network service which accepts, stores and distributes presence information * '' Presence: Teleoperators & Virtual Environments'', a bimonthly journal dedicated to electromechanical and computer systems * Distributed presence, a digital marketing term * Web presence, the appearance of a person or organization on the World Wide Web Arts and entertainment * Presence (DC Comics), a fictional comic book representation of the Abrahamic God of Judeo-Christian-Islamic theology * Presence (Marvel Comics), or Sergei Krylov, a fictional character in the Marvel Comics universe * "Presence", an ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Entity
An entity is something that exists as itself, as a subject or as an object, actually or potentially, concretely or abstractly, physically or not. It need not be of material existence. In particular, abstractions and legal fictions are usually regarded as entities. In general, there is also no presumption that an entity is animate, or present. The term is broad in scope and may refer to animals; natural features such as mountains; inanimate objects such as tables; numbers or sets as symbols written on a paper; human contrivances such as laws, corporations and academic disciplines; or supernatural beings such as gods and spirits. The adjectival form is ''entitative''. Etymology The word ''entity'' is derived from the Latin ''entitas'', which in turn derives from the Latin ''ens'' meaning "being" or "existing" (compare English ''essence''). ''Entity'' may hence literally be taken to mean "thing which exists". In philosophy Ontology is the study of concepts of existence, a ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Customer Service
Customer service is the assistance and advice provided by a company to those people who buy or use its products or services. Each industry requires different levels of customer service, but in the end, the idea of a well-performed service is that of increasing revenues. The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. Customer service does not only focus on the external aspect of the organization, but also the internal relations that facilitate the business activity. For ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Call Centre
A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or information enquiries from consumers. Outbound call centres are usually operated for sales purposes such as telemarketing, for solicitation of charitable or political donations, debt collection, market research, emergency notifications, and urgent/critical needs blood banks. A contact centre is a further extension to call centres telephony based capabilities, administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and email. A call center was previously seen to be an open workspace for call center agents, with workstations that include a computer ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
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