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Knowledge Work
Knowledge workers are workers whose main capital is knowledge. Examples include programmers, physicians, pharmacists, architects, engineers, scientists, design thinkers, public accountants, lawyers, editors, and academics, whose job is to "think for a living". Definition Knowledge work can be differentiated from other forms of work by its emphasis on "non-routine" problem solving that requires a combination of convergent and divergent thinking. But despite the amount of research and literature on knowledge work, there is no succinct definition of the term. Mosco and McKercher (2007) outline various viewpoints on the matter. They first point to the most narrow and defined definition of knowledge work, such as Florida's view of it as specifically, "the direct manipulation of symbols to create an original knowledge product, or to add obvious value to an existing one", which limits the definition of knowledge work to mainly creative work. They then contrast this view of knowledge ...
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Workforce
The workforce or labour force is a concept referring to the Pooling (resource management), pool of human beings either in employment or in unemployment. It is generally used to describe those working for a single types of companies, company or Industry (economics), industry, but can also apply to a geographic region like a city, state, or country. Within a company, its value can be labelled as its "Workforce in Place". The workforce of a country includes both the employed and the unemployed (labour force). Formal and informal Formal labour is any sort of employment that is structured and paid in a formal way.Seager, Joni. 2008. The Penguin Atlas of Women in the World. 4th ed. New York: Penguin Books. Part 5 Unlike the informal sector of the economy, formal labour within a country contributes to that country's gross national product. Informal labour is labour that falls short of being a formal arrangement in law or in practice. It can be paid or unpaid and it is always unstruct ...
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Divergent Thinking
Divergent thinking is a thought process or method used to generate creative ideas by exploring many possible solutions. It typically occurs in a spontaneous, free-flowing, "non-linear" manner, such that many ideas are generated in an emergent cognitive fashion. Many possible solutions are explored in a short amount of time, and unexpected connections are drawn. Following divergent thinking, ideas and information are organized and structured using convergent thinking, which follows a particular set of logical steps to arrive at one solution, which in some cases is a "correct" solution. The psychologist J.P. Guilford first coined the terms convergent thinking and divergent thinking in 1956. Activities Activities which promote divergent thinking include creating lists of questions, setting aside time for thinking and meditation, brainstorming, subject mapping, bubble mapping, keeping a journal, playing tabletop role-playing games, creating artwork, and free writing. In free wri ...
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Karl Popper
Sir Karl Raimund Popper (28 July 1902 – 17 September 1994) was an Austrian-British philosopher, academic and social commentator. One of the 20th century's most influential philosophers of science, Popper is known for his rejection of the classical inductivist views on the scientific method in favour of empirical falsification. According to Popper, a theory in the empirical sciences can never be proven, but it can be falsified, meaning that it can (and should) be scrutinised with decisive experiments. Popper was opposed to the classical justificationist account of knowledge, which he replaced with critical rationalism, namely "the first non-justificational philosophy of criticism in the history of philosophy". In political discourse, he is known for his vigorous defence of liberal democracy and the principles of social criticism that he believed made a flourishing open society possible. His political philosophy embraced ideas from major democratic political ideologies, inc ...
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Paul Alfred Weiss
Paul Alfred Weiss (March 21, 1898 – September 8, 1989) was an Austrian biologist who specialised in morphogenesis, development, differentiation and neurobiology. A teacher, experimenter and theorist, he made a lasting contribution to science in his lengthy career, throughout which he sought to encourage specialists in different fields to meet and share insights. Paul Weiss was born in Vienna, the son of a Jewish couple, Carl S. Weiss, a businessman, and Rosalie Kohn Weiss. His background favoured music, poetry, and philosophy – Weiss himself was a violinist – but an uncle encouraged an interest in science. Weiss received his baccalaureate in 1916. After the end of the First World War, having served for three years as an officer in the artillery, he commenced studies in mechanical engineering at the Technische Hochschule in Vienna, (now Vienna University of Technology). He then shifted his focus to biology with a minor in physics. He absorbed the studies of Edmond B. Wilso ...
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Peter Drucker
Peter Ferdinand Drucker (; ; November 19, 1909 – November 11, 2005) was an Austrian-American management consultant, educator, and author, whose writings contributed to the philosophical and practical foundations of the modern business corporation. He was also a leader in the development of management education, he invented the concept known as management by objectives and self-control, and he has been described as "the founder of modern management". Drucker's books and articles, both scholarly and popular, explored how humans are organized across the business, government, and nonprofit sectors of society.Why Drucker Now?
, Drucker Institute.
He is one of the best-known and most widely influential thinkers and writers on the subject of management theory and practice. His writings have predicted many of the ma ...
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The Landmarks Of Tomorrow
''The'' () is a grammatical article in English, denoting persons or things already mentioned, under discussion, implied or otherwise presumed familiar to listeners, readers, or speakers. It is the definite article in English. ''The'' is the most frequently used word in the English language; studies and analyses of texts have found it to account for seven percent of all printed English-language words. It is derived from gendered articles in Old English which combined in Middle English and now has a single form used with pronouns of any gender. The word can be used with both singular and plural nouns, and with a noun that starts with any letter. This is different from many other languages, which have different forms of the definite article for different genders or numbers. Pronunciation In most dialects, "the" is pronounced as (with the voiced dental fricative followed by a schwa) when followed by a consonant sound, and as (homophone of pronoun ''thee'') when followed by a v ...
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Job Satisfaction
Job satisfaction, employee satisfaction or work satisfaction is a measure of workers' contentedness with their job, whether they like the job or individual aspects or facets of jobs, such as nature of work or supervision. Job satisfaction can be measured in cognitive (evaluative), affective (or emotional), and behavioral components.Hulin, C. L., & Judge, T. A. (2003). Job attitUdes. In W. C. Borman, D. R. ligen, & R. J. Klimoski (Eds.), Handbook of psychology: Industrial and organizational psychology (pp. 255-276). Hoboken, NJ: Wiley. Researchers have also noted that job satisfaction measures vary in the extent to which they measure feelings about the job (affective job satisfaction). or cognitions about the job (cognitive job satisfaction). One of the most widely used definitions in organizational research is that of Edwin A. Locke (1976), who defines job satisfaction as "a pleasurable or positive emotional state resulting from the appraisal of one's job or job experiences" (p.&n ...
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Occupational Burnout
According to the World Health Organization (WHO), occupational burnout is a syndrome resulting from chronic work-related stress, with symptoms characterized by "feelings of energy depletion or exhaustion; increased mental distance from one’s job, or feelings of negativism or cynicism related to one's job; and reduced professional efficacy". While burnout may influence health and can be a reason for people contacting health services, it is not itself classified by the WHO as a medical condition or mental disorder. WHO additionally states that "Burn-out refers specifically to phenomena in the occupational context and should not be applied to describe experiences in other areas of life." History According to Wolfgang Kaskcha, "Burnout as a phenomenon has probably existed at all times and in all cultures." He notes that the condition is described in the Book of Exodus. Gordon Parker believes the ancient European concept of acedia refers to burnout, and not depression as many ...
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Information Technology
Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a computer system — including all hardware, software, and peripheral equipment — operated by a limited group of IT users. Although humans have been storing, retrieving, manipulating, and communicating information since the earliest writing systems were developed, the term ''information technology'' in its modern sense first appeared in a 1958 article published in the ''Harvard Business Review''; authors Harold J. Leavitt and Thomas L. Whisler commented that "the new technology does not yet have a single established name. We shall call it information technology (IT)." Their definition consists of three categories: techniques for pro ...
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Airport Lounge
An airport lounge is a facility operated at many airports. Airport lounges offer, for selected passengers, comforts beyond those afforded in the airport terminal itself, such as more comfortable seating, quieter environments, and often better access to customer service representatives. Other accommodations may include private meeting rooms, telephones, wireless internet access and other business services, along with provisions to enhance passenger comfort, such as free drinks, snacks, magazines, and showers. The American Airlines Admirals Club was the first airport lounge when it opened at New York City's La Guardia Airport, in 1939. Then AA president C. R. Smith conceived it as a promotional tool. Types Airline lounges Airlines operate airline lounges as a service to premium passengers, usually passengers flying first class and business class, with high level frequent flyer status, and premium travel credit card memberships. Most major carriers have one or more lounges in t ...
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Small Office/home Office
Small office/home office (or single office/home office; sometimes short SOHO) refers to the category of business or cottage industry that involves from 1 to 10 workers. In New Zealand, the Ministry of Business, Innovation and Employment (MBIE) defines a small office as 6–19 employees and a micro office as 1–5. History Before the 19th century, and the spread of the industrial revolution around the globe, nearly all offices were small offices and/or home offices, with only a few exceptions. Most businesses were small, and the paperwork that accompanied them was limited. The industrial revolution aggregated workers in factories, to mass-produce goods. In most circumstances, the white collar counterpart—office work—was aggregated as well in large buildings, usually in cities or densely populated suburban areas. Beginning in the mid-1980s, the advent of the personal computer and fax machine, plus breakthroughs in telecommunications, created opportunities for office workers ...
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Time Zone
A time zone is an area which observes a uniform standard time for legal, Commerce, commercial and social purposes. Time zones tend to follow the boundaries between Country, countries and their Administrative division, subdivisions instead of strictly following longitude, because it is convenient for areas in frequent communication to keep the same time. All time zones are defined as offsets from Coordinated Universal Time (UTC), ranging from UTC−12:00 to UTC+14:00. The UTC offset, offsets are usually a whole number of hours, but a few zones are offset by an additional 30 or 45 minutes, such as in Indian Standard Time, India, Time in Australia, South Australia and Nepal Time, Nepal. Some areas of higher latitude use daylight saving time for about half of the year, typically by adding one hour to local time during spring (season), spring and summer. List of UTC offsets In the table below, the locations that use daylight saving time (DST) are listed in their UTC offse ...
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